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Housing Management Coordinator Norwich Permanent, part-time (15 hpw) Salary £25,838 - £26,645 per annum,pro rata plus great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator Our customer group includes ex-offenders, substance users and other vulnerabilities. <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review</li></ul>Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul><li>The working pattern is flexible and can be discussed at interview. Once working hours are agreed, this would then be set.</li><li>Based at our service in Norwich you'll spend your time between Rosary Road, Aspland Road &amp; Barnard's Yard.</li><li>The majority of the role will be to oversee the smooth running of our move on properties at Aspland Road &amp; Barnard's Yard in Norwich.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>There are two 15-hour roles available, therefore you will be sharing responsibility of these properties, with continued support from the Senior Client Service Manager &amp; Support Coordinators at Rosary Road.</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li><li>Learn more about our benefits on our website.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Description Casual Work | Independent Living Support Worker - Casual | 8716 | Casual Contract | £13.68 per hour plus sleep in allowance, weekend and bank holiday enhancements | Grade E | Various locations in Norfolk To apply, please download an application form and attach it to your online application instead of your CV. Would you like to make a difference to the most vulnerable children in care and help them flourish and achieve their potential? Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. We are passionate about the provision of creative and ambitious opportunities for our young people, supporting them to thrive and develop in a nurturing and safe environment which promotes the emotional and physical well-being of children. Our services are well regarded, and we are proud of our reputation for not giving up on children with very complex backgrounds. Our team work hard to improve the lives of the young people in our care. Our environment is unique, and the pressure is always on to keep ourselves and those in our care safe and successful. We need highly motivated, resilient and positive team members with humour, tenacity, and empathy to help our young people thrive. You may be new to the care profession or experienced and want a change. We value your life experiences, energy, personal strength, and positive mental attitude. Our team work across the whole week (including weekends and bank holidays) and normally work a sleep-in shift (from 9:30 until 24:00 and then 07:00 until 10:00 the following morning), although other hours of work are also available. We need people who can join our team on a casual basis to help cover any staffing needs. There is always plenty of work if you want it. Following a thorough induction and training programme, your duties will include: <ul> <li>Developing personal and practical skills to enhance independent living skills. </li> </ul><ul> <li>Positive engagement to encourage our young people in their development. </li> </ul><ul> <li>Reporting and recording key aspects of care and developing your professional skills as part of on-going development. </li> </ul><ul> <li>Managing complex behaviour that can be challenging. </li> </ul>We offer you: <ul> <li>Induction and regular training and supervision </li> </ul><ul> <li>Career progression and personal development </li> </ul><ul> <li>NCC pension scheme </li> </ul><ul> <li>Blue light card </li> </ul><ul> <li>Fantastic opportunity to achieve the Level 3 Diploma for Residential Child Care </li> </ul>To apply, please download an application form and attach it to your online application instead of your CV. For an informal discussion please contact - Neil Marjoram (<a href="mailto:neil.marjoram@norfolk.gov.uk" target="_blank">neil.marjoram@norfolk.gov.uk</a>) or Zoe Howarth (<a href="mailto:zoe.howarth@norfolk.gov.uk" target="_blank">zoe.howarth@norfolk.gov.uk</a>) Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Independent Living Support Worker - Casual

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Norwich, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? <ul> <li>Act as the first point of contact for residents affected by planned works on site</li> <li>Deliver clear, timely communications before, during, and after works</li> <li>Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately</li> <li>Coordinate resident engagement activities including letters, packs, satisfaction surveys and feedback follow-ups</li> <li>Log, monitor and resolve resident concerns, queries and complaints</li> <li>Maintain records of visits, contact, access issues and resolutions</li> <li>Work closely with site management to minimise disruption to residents and resolve issues promptly</li> <li>Identify and support vulnerable residents, ensuring safeguarding measures are followed</li> <li>Contribute to the positive image of Equans on site and in the wider community</li> </ul> Who are you? <ul> <li>Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment, or housing environments</li> <li>Excellent communication and interpersonal skills</li> <li>Confident in resolving sensitive issues calmly and professionally</li> <li>Organised and proactive, with strong attention to detail</li> <li>Comfortable working independently and managing your own workload</li> <li>Full UK driving licence preferred</li> </ul> What can we offer you? <ul> <li>25 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A wide range of training and professional development opportunities</li> <li>A friendly, supportive work culture where you're encouraged to grow</li> </ul>At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your professional development and wellbeing. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Norwich United Kingdom

3 Community and customer services Jobs in Norwich, UK