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The vacancy An opportunity has arisen within the Independent Living Team for the right individual to deliver services in schemes for our services in Herefordshire. We are seeking someone who is experienced, highly motivated, methodical, with excellent communication skills and who focuses on delivering a quality service. The successful applicant will be responsible for delivering support and cover for Independent Living schemes in Herefordshire over 5 days, mornings, start time between 8am to 9.30am can be discussed. Shortlisting date: 23 September 2025 Interview date: TBC This role will be subject to an enhanced DBS check. About Connexus Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

Neighbourhood Housing Assistant Role Title: Neighbourhood Housing Assistant (Housing Administrator) Hours: 35 hours per week, Monday-Friday Salary: £22,890-£28,612 per annum (salary offered dependent on experience) Location: Stanhope, Ashford. This role offers agile working. You'll be required to work from the office three days per week (Monday, Wednesday and Friday) and the remainder from home. Contract: Full time, permanent Are you passionate about delivering excellent customer service and making a real difference in your community? We're looking for a proactive and organised individual to join our centralised team of Neighbourhood Housing Assistants. In this role you'll be based at our Stanhope office where you'll play a vital role in delivering high-quality customer liaison, administration, and reception services. As the first point of contact for customers and visitors, you'll handle tenancy and neighbourhood queries with professionalism and care, helping to ensure a positive experience for everyone who interacts with us. What we're looking for? We're looking for someone with good written, verbal, and numerical skills. You should be confident using Microsoft Office, particularly Word and Excel, and have experience in office administration, including organising systems, records, and files. An awareness of the social housing sector and current issues is important, along with some understanding of housing management processes such as payments, arrears, repairs, transfers, and mutual exchanges. We value individuals who are customer-focused and committed to delivering a great experience every time. You'll need to be organised, detail-oriented, and able to manage multiple tasks efficiently, including handling CRM queues, emails, and reception duties. Strong communication skills and the ability to work effectively with both internal and external stakeholders are essential. If you're someone who takes pride in providing excellent customer service, we'd love to hear from you. For more information, please take a look at the job description: neighbourhood-housing-assistant.pdf To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future.Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Sunday 28 September 2025 and be part of something bigger! Interview Date: Interviews will take place in person, week commencing 13 October 2025, at our office in Stanhope, Ashford. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Neighbourhood Housing Assistant

The Role Our Independent Living Advisors provide high quality information, advice and support to both referring Health &amp; Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are looking for individuals with a background in social care who can support adults with disabilities to live independently in their local communities. What does the role involve? • Providing a person-centred service that enables individuals to focus on the outcomes they wish to achieve; supporting with establishing a care and/or support plan that helps the person we support meet these outcomes in a cost-effective and safe manner • Managing a caseload within a geographic area, including visits to people we support's homes, local authority offices and other community locations in Wirral • Assisting people we support to manage their obligations and responsibilities in relation to their chosen care package • Obtaining and collating information for caseload management and reports on a daily basis, utilising chosen PeoplePlus and/or designated databases • Maintaining accurate records of all communication with people we support utilising chosen PeoplePlus and/or designated databases • Ensuring all information given is clear and concise and in a format that meets the individual communication needs of the person you are supporting. • Ensuring all information is factually correct and in accordance with PeoplePlus guidelines and current legislation • Organising and attending meetings and/or reviews with people we support, colleagues and other professionals as required. For full details of the role and the person specification please click the 'available documents'. Please include your current salary and desired salary as part of your application, when prompted. For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to <a href="mailto:careers@peopleplus.co.uk" target="_blank">careers@peopleplus.co.uk</a> and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email. Who We Are Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year. These trusted services and our dedicated teams empower people - at whatever stages of their life - to live more independent, happier lives. We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive. Our current services include <ul> <li>Independent Living Services across England and Wales</li> <li>Gloucestershire Carers' Hub</li></ul><ul> <li>Our unique trademarked wellbeing 'YouCan' programme</li></ul>Today, we deliver independent living and care support services across England and Wales and help to shape future services by sharing our expertise and the thoughts of the people we help with local and central governments. We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there's real consistency and everyone in the organisation can feel the effects. Our Benefits A paid PeoplePlus Life Event Day each year 25 days annual leave Cycle to Work scheme Access to hundreds of discounts via the Additions portal Employee Assistance Programme Access to online wellbeing centre Enhanced Wedding leave A paid volunteering day each year Enhanced Maternity scheme Sharesave scheme Refer a Friend reward scheme Holiday purchase scheme Pension scheme Life assurance Testimonials Katie Woosey - Service Support Team Leader "I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible. I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives." Barbara Chapman, Kickstart Coach/ YouCan "I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."

Independent Living Advisor

The Vacancy WPS are looking for two experienced Resident Liaison Officers to support our planned decarbonisation works across social housing sites in the Leamington Spa, Coventry, and Warwickshire areas. Key Responsibilities: <ul> <li>Act as the main point of contact for residents throughout the delivery of planned works.</li> <li>Ensure clear and consistent communication between residents, site teams, and project managers.</li> <li>Support the delivery of retrofit and decarbonisation programmes, ensuring minimal disruption to residents.</li> <li>Handle queries, complaints, and feedback with professionalism and empathy.</li> <li>Maintain accurate records of resident interactions and project updates.</li></ul>️ Project Scope: <ul> <li>Social housing retrofit and energy efficiency upgrades</li> <li>Net zero and decarbonisation initiatives</li> <li>Multi-site planned works delivery</li></ul>Ideal Candidate: <ul> <li>Proven experience as an RLO in planned works, ideally within the social housing sector</li> <li>Strong communication and organisational skills</li> <li>Ability to travel between sites across the region (driving license is a must) </li> <li>Understanding of retrofit and decarbonisation processes is highly desirable</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident liaison officer

The Vacancy This role involves providing administrative and organisational support to the London Housing team. You will assist in the effective delivery of tenancy management, customer services, income management and estate services. In addition, you will respond to a wide range of enquiries from tenants, residents and other customers by providing advice and information in an efficient and courteous manner. The successful candidate will possess: <ul> <li>Experience of working in an office environment, housing or administration role.</li> <li>Experience of working in a customer focused service delivery environment.</li> <li> IT literacy skills and the ability to use Microsoft Word, Excel, Outlook and other appropriate software packages to a high standard.</li> <li>Strong written communication skills including the ability to write letters, reports and file notes to a high standard.</li></ul>We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution. In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences. The Company WATMOS Community Homes is a unique social housing landlord owning just over 2700 homes for rent in the Walsall area of the West Midlands and Lambeth in London. There are also 300 leaseholder properties. As a charitable housing provider, our main role is to provide accommodation for people in need of housing. We are founded on the principles of inclusion and resident empowerment in a culture which values people's individual and collective contribution to their community. Watmos Community Homes (WCH) is based around ten Tenant Management Organisations (TMOs). Leading the way in resident managed housing Watmos' unique approach has put it at the forefront of transforming communities and exceeding expectations. We are seeking outstanding and dedicated individuals who share our passion for improving people's lives. The Benefits Free eye tests Employee recognition awards Free refreshments Family friendly policies Enhanced sick pay Free flu vaccination A travel season ticket loan scheme Enhanced maternity, paternity and shared parental leave Flexible working scheme for many roles Significant retail, leisure and travel discount Competitive, benchmarked salaries Car Lease Scheme

Housing Assistant

Job Introduction Job Title: Tenancy Management Officer Salary: £28,000 - £30,395 Contract: Permanent Location: Regional Worker Weekly Hours: 35 So.... What is this role exactly? We have an exciting opportunity for a Tenancy Management Officer to cover areas in and around across the Greater Manchester area. What will my working week look like? Living locally in or around Greater Manchester, you will travel around your 'patch' with the freedom to manage your diary around your customer visits and stakeholder meetings. You will also need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. What will I be responsible for doing? First and foremost, you will be working independently, taking the lead on the delivery of a first class, end-to-end customer focused tenancy management service. One of the great things about this role is you will have the flexibility to manage your own diary, choose a suitable working location that works for you and your customer base and be able to influence how our estates and neighbourhoods look and feel. It's a very rewarding and exciting time to join Your Housing Group! And what would make me stand out from the crowd? To be a successful as a Tenancy Management Officer, here at YHG, you will have... <ul><li>Knowledge of the legal and regulatory framework of social housing and property / tenancy management</li><li>Good knowledge of best practice in safeguarding adults and safeguarding children</li><li>A good level of understanding of Housing Management and relevant Housing services</li></ul>Ideally you will... <ul><li>Have a passion for delivering consistently high levels of customer service and making a positive difference to our customers lives.</li><li>Be a real team player, working closely with colleagues within your own team and cross department decisions.</li></ul>This role is really suited to someone who likes to lead, drive and deliver results that will improve Your Housing Group's vision of being a sector leading landlord and one that really values its staff and customers as it's number one priority. If you feel this could be the right role for you, we would love to hear from you! Please check out the role profile, which is attached/available by visiting the vacancy on Your Housing Group's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. That all sounds great, what's in it for me? In return we offer £28,000 - £30,395 for a 35-hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level healthcare cash plan, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please see the benefits information sheet attached/ available by visiting the vacancy on Your Housing Group's career's website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. Additions As part of our pre-employment checks, this role requires the successful applicant to complete a satisfactory Basic DBS check. Closing Date: Sunday 28th September 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1

Tenancy Management Officer

The Vacancy Join Our Team as a Resident Liaison Officer! Location: Croydon (Responsive Maintenance Division) We're excited to offer an opportunity for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based out of our Croydon office, you'll be the friendly face and key point of contact for our residents, ensuring a smooth and supportive experience throughout our maintenance programmes. Key Responsibilities: <ul> <li> Set up and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attend regular meetings with client representatives and residents to maintain top-tier customer service.</li> <li> Ensure a consistent and caring approach to customer interactions.</li> <li> Act as the escalation point for tenant complaints and manage the resolution process.</li> <li> Keep the on-site database updated to reflect ongoing works.</li></ul> Requirements: <ul> <li>Full UK driving licence and access to a vehicle.</li> <li>Proven experience as an RLO, ideally within planned maintenance programmes.</li> <li>Strong knowledge of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul>We welcome applicants from all backgrounds and assess any disclosed convictions individually. We're committed to fair hiring practices and creating an inclusive workplace. Ready to make a difference in residents' lives? Apply now and be part of a team that values care, communication, and community. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

The Vacancy WPS are seeking a Resident Liaison Officer/Customer Complaints Officer to join our Responsive Maintenance Team in the West Lancashire area. With offices in Skelmersdale you will ideally be living within commuting distance as this role will be office based. The key focus for this role will be to liaise with tenants and the Client, to ensure that the complaint gets resolved as quickly as possible, To do this you will need to take full responsibility of the complaint from when receiving it to the end, this will involve booking works into diaries and making sure the works are carried out on the appointment date given to the tenant, also keeping tenants fully updated by phone or may require a site visit with the progress of works. Key Accountabilities will include: <ul> <li>Take full control of the complaint from receiving to the completion. </li></ul><ul> <li>Booking works that are part of the complaint into the Opp's / contractor diary. </li></ul><ul> <li>Chase contractors for completions </li></ul><ul> <li>Liaise with Tenants and the Client. </li></ul><ul> <li>Attend Client meetings. </li></ul><ul> <li>Work alongside Contract manager to highlight any trends. </li></ul><ul> <li>Carry out site visit when required to discuss complaint with tenant. </li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job Introduction About Us: 2gether Support Solutions is a Facilities and Estates services company providing support to healthcare professionals caring for over 2000 patients daily across multiple East Kent hospital sites. 2gether provides vital services including maintenance, cleaning, catering, procurement, logistics and much more. We are looking for an experienced Accommodation Manager to join our Facilities Team at Kent and Canterbury Hospital, Canterbury on a full time (37.5 hours) permanent basis to manage the Trust residential accommodation across three sites. The accommodation manager will maximise the utilisation of available space, helping with providing a consistent income stream for the Trust whilst line managing the team who conduct bookings, payments, cleanliness and Health &amp; Safety to ensure excellent service levels. This role is pivotal in liaising between occupants of Trust property and service delivery teams to ensure an exceptional level of service and cost is adhered to in line the the landlord's obligations across all three sites. The Role <ul><li>Responsibility for the day to day management of the Accommodation Offices across three sites including management of the accommodation and domestic staff.</li><li>Enhance quality in the accommodation team, following company standards and expectations.</li><li>Prepare monthly reports and action plans for the Head of Facilities and relevant Trust and 2gether bodies and panels, attending meetings when required. </li><li>Work closely with facilities management colleagues, providing cross cover as necessary. </li><li>Act as the 2gether expert advisor on all issues relating to the provision of staff accommodation.</li><li>Property management, including allocating appropriate accommodation to incoming tenant, ensuring signed leases/tenancy agreements/licence to occupy are signed and in place and planning availability of accommodation over the financial year.</li><li>Financial and contractual management in relation to accommodation, including annual review of rental income, implementing changes with tenants, rent arrears and referring to credit control when appropriate.</li><li>Maintaining local standards to ensure a safe environment for residents in regards to Infection Control, Health and Safety, Fire and Security and responsibility for ensuring compliance with current legislation for example COSHH, Hygiene Code, Environment Protection, Waste etc. </li><li>Compliance and risk management in relation to accommodation, including acting as Designated Officer (Fire) for the onsite accommodation. </li></ul>The Person <ul><li>Educated to degree level in Property Management or Facilities Management (or the appropriate relevant experience).</li><li>Significant experience in a property related role, ideally NHS or public sector with experience of managing a budget and line management experience.</li><li>Knowledge of property management, including housing standards and leasing arrangements.</li><li>Knowledge of current legislation relating to the services - COSSH, Hygiene, Infection Control, Environmental Protection, Waste, Transport Regulations.</li><li>Keen understanding of issues relating to the Trust and NHS, and how these influence the Facilities as a service provider.</li></ul>Some of the skills you'll need: <ul><li>Ability to work under pressure</li><li>Flexible and innovative approach to problems and working practices</li><li>Multi-disciplinary working and interpersonal skills.</li><li>Effective leadership, team building, and problem-solving skills.</li><li>Excellent communication, presentation, and influencing attributes. </li><li>Excellent stakeholder management skills, including communication and organisation skills.</li></ul>What we offer <ul><li>25 days annual leave + bank holidays with the opportunity also to buy or sell leave. </li><li>Company Pension</li><li>Onsite childcare facilities</li><li>Blink- Staff communications app</li><li>Viv up- Staff discounts &amp; wellbeing platform</li><li>Discounted food in canteen</li><li>Access to the blue light card</li></ul>We offer discounts and savings that make a difference to you including: <ul><li>Discounted travel, accommodation, airport parking, holidays, skiing and travel extras</li><li>Subsidised bus pass</li><li>Health and beauty, gifts, toys, fashion and entertainment</li><li>Training and development opportunities including BICS and functional skills training</li></ul>Bringing a valid form of photo identification is required for your interview. Unfortunately, we will be unable to proceed if you do not provide an acceptable form of ID Social values are at the core of 2gether Support Solutions. We are committed to fostering a diverse and inclusive workforce that truly represents our local communities. We welcome applications from individuals of all backgrounds, abilities, and experiences. As a Disability Confident employer, we actively encourage and support candidates with disabilities throughout the recruitment process and beyond, ensuring equal opportunities for all.

Accommodation Manager

Job Introduction At Turning Point, we support people across the UK with mental health issues. As the Transition Navigator, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Beacon Lodge is a mental health step down unit that supports people to transition from acute mental health wards back into the community. Passionate about people, you'll enjoy the scope of this role. With an emphasis on recovery working alongside specialist housing and benefit related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will also have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota consisting of 12-hour day and waking night shifts including alternate weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Housing and benefit knowledge would be desirable in this role but support and training will be provided to the successful candidate. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Transition and Housing Support Worker

The Vacancy Independent Living Wellbeing &amp; Compliance Assistant <ul> <li>Gateshead</li> <li>36.25 hours per week (will consider job share)</li> <li>Permanent</li> <li>£24,477 - £ 25,544 (FTE based on 36.25 hours per week) + benefits package </li></ul>Castles &amp; Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time, (36.25 hours per week) Wellbeing and Compliance Assistant, working across two of our Independent Living Schemes in Gateshead, with a salary of £24,477- £25,544 per annum. You don't need to have experience in working in housing to apply for this role. If you believe you have the transferrable skills needed, we want to hear from you. The ideal candidate will have experience and skills in a customer focused role that include: <ul> <li>Working independently as well as part of a wider team</li> <li>Organisational skills and good time management</li> <li>Good understanding of Microsoft packages</li> <li>Strong communication skills, both verbally and in writing</li> <li>Using a variety of electronic recording and monitoring systems</li> <li>Maintaining accurate and timely records</li></ul>CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers. If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with. You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click "Apply Now" to complete our online application. Closing date for applications: Sunday 21st September 2025. Interviews to be held: Tuesday 30th September 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Independent Living Wellbeing & Compliance Assistant

The Vacancy WPS are recruiting a Resident Liaison Officer to join our newly awarded SHDF Retrofit contract in Oxfordshire. This is a flagship programme delivering energy efficiency upgrades to over 800 properties, .As an RLO, you'll be the key point of contact for residents throughout the retrofit journey, ensuring clear communication, minimal disruption, and a positive customer experience. You'll work closely with the site team and report into the Project Manager, supporting delivery of PAS2035-compliant works including EWI, roof insulation, windows and doors, solar PV, and air source heat pumps Key Responsibilities <ul> <li>Act as the main liaison between residents and the site team</li> <li>Schedule appointments and communicate work programmes</li> <li>Handle queries, concerns, and complaints with empathy and professionalism</li> <li>Support the delivery of retrofit works to PAS2035 standards</li> <li>Maintain accurate records and contribute to compliance documentation</li></ul>Ideal Candidate <ul> <li>Previous experience in planned works or retrofit projects preferred</li> <li>A driving license is a must due to travel </li> <li>Strong communication and organisational skills</li> <li>Ability to work independently and as part of a team</li> <li>Familiarity with social housing environments is a plus</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Independent Living Support Worker Who Are We? The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. The Percy Hedley Foundation has three main sites providing specialist education, adult day services and residential care to our service users. Our sites are based in Forest Hall, Killingworth, and Jesmond. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint an Independent Living Support Workers to join the team at Ferndene and provide excellent support. Ferndene comprises of 9 self-contained bungalows, with staff facilities, gardens and car parking. The people at Ferndene require assistance throughout the day to enable them to lead fulfilling lives. Our Independent Supported Living schemes are home for individuals with learning disabilities and/or physical disabilities who require support with everyday living tasks, cooking, cleaning, organising social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, with a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. As this is a 24/7 service, day and night shifts are available. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul><li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li><li>Access to a rewards scheme designed to save money on shopping</li><li>Contributory Pension Scheme </li><li>Induction and ongoing training</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme</li><li>Wellbeing support (including occupational health, physio services and counselling services)</li></ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/work-with-us/" target="_blank">https://www.percyhedley.org.uk/work-with-us/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable number of applicants have been appointed.

Independent Living Support Worker

Job Introduction Bradford Cyrenians provides a range of supported housing for vulnerable communities, our services are flexible and user-led, with a focus on prevention, enabling individuals to take control of their lives. We are recruiting for a Supported Housing Officer for our Hostel/Homes4Life service. This is an exciting opportunity for someone who is passionate about providing the best possible support to our service users Working flexibly between the hours of 8.00am to 8:00pm Monday to Friday. Shift work on a rota is a requirement of the role. May be required to work weekends or other shifts in an emergency. Salary - £23500. The candidate needs to be highly motivated and have the passion, enthusiasm and commitment towards making a difference to the lives of vulnerable communities. The Hostel &amp; Homes4Life service is there to provide a dual function of housing related support and intensive housing management to service users To provide and promote practical and emotional support in order to assist in the development of life skills and enable service users to move on into independent accommodation. We work with Bradford Councils Housing Options service, utilising the referrals and allocations process to ensure that we maximise on occupancy and support vulnerable clients into our services. If you are interested in the post and wish to find out more you can speak to Shashmin Thomas on 01274 481039 Please request an application pack to be either posted or emailed by contacting: Lisa Barker on 01274 905676 or <a href="mailto:Lisa.Barker@bradfordcyrenians.org.uk" target="_blank">Lisa.Barker@bradfordcyrenians.org.uk</a> Shortlisting for the position is based on a returned application form only, however if you want to send a CV in the first instance we will look at this and if you have relevant experience or transferable skills we will send you an application form to complete. Please see Bradford Cyrenians website for more information about our services <a href="http://www.bradfordcyrenians.org.uk" target="_blank">www.bradfordcyrenians.org.uk</a> A full induction and peer mentoring programme will be provided to the successful candidate

Bradford Cyrenians - Supported Housing Officer

Independent Living Support Worker - British Sign Language (qualified) Who We Are The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint a new team of qualified BSL (British Sign Language) Independent Living Support Workers, this is an exciting opportunity to help build our BSL ISL Provision and provide excellent support. Due to the demands of the service, we are looking for candidates who hold a BSL qualification. The property is a 2 bedroom home located in a residential area in Newcastle, a short walk from the City Centre, St James Park, the Town Moore and Leazes Park as well as local transport services which opens up the whole of the North East to the people we support. There is also parking available. Our BSL Independent Supported Living scheme is a home for 2 young individuals who are leaving college and require support with everyday living tasks, cooking, cleaning, organising fun social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, friendly, enjoy your work and have a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. There are also times when the people we support will need support with managing behaviours of concern. Where there are training needs identified these will be provided. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul><li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li><li>Access to a rewards scheme designed to save money on shopping</li><li>Contributory Pension Scheme </li><li>Induction and ongoing training</li><li>Employee Assistance Programme</li><li>Cycle to Work Scheme</li><li>Wellbeing support (including occupational health, physio services and counselling services)</li></ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/vacancies/staff-benefits/" target="_blank">https://www.percyhedley.org.uk/vacancies/staff-benefits/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.

15 Community and customer services Permanent Jobs