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The VacancyAre you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Manager to lead and deliver effective Anti-Social Behaviour (ASB) and community safety services. In this role, you’ll protect our customers and neighbourhoods, drive improvements in estate standards, and work collaboratively with partners and residents to build resilient communities, all while ensuring compliance with legislation and supporting our strategic priorities. 💰Salary: £51,200 per year📝Contract: Permanent, full time⏰Your week: 36.25 hours (Monday to Friday 9am – 5:15pm)📌Location: Based across our Central Region, covering the East to West Midlands from Cambridgeshire to Birmingham, with one day per week in the Peterborough or Rushden office.✨Snapshot of your role<ul><li>Lead and manage complex ASB and community safety cases, ensuring timely, proportionate, and legally compliant responses.</li><li>Oversee and develop a team of Community Safety Officers, providing coaching, mentoring, and performance feedback.</li><li>Authorise legal actions and escalate cases to the legal team when necessary.</li><li>Monitor regional performance against KPIs, service standards, and customer satisfaction.</li><li>Build and maintain strong partnerships with Police, Local Authorities, Safeguarding Boards, and voluntary organisations.</li><li>Represent Amplius at multi-agency forums and coordinate joint operations to address local safety concerns.</li><li>Ensure team engagement with customers to gather intelligence and co-produce local safety initiatives.</li><li>Maintain up-to-date policies, procedures, and training guidance, ensuring compliance with legislation and best practice.</li><li>Prepare reports for senior management, boards, and regulators.</li><li>Champion safeguarding, inclusion, and customer empowerment across the region.</li></ul>👀What we’re looking for<ul><li>CIH Level 4 – achieved, in progress, or willing to work towards.</li><li>Experience managing complex ASB and community safety cases.</li><li>Knowledge of Tenancy Enforcement and the ASB &amp; Crime and Policing Act 2014.</li><li>Proven leadership and line management experience, with ability to deliver high-quality services.</li><li>Up-to-date understanding of regulatory requirements and best practice.</li><li>Strong relationship-building skills with partners, stakeholders, and colleagues.</li><li>Adaptable, resilient, and able to lead teams through change and challenging situations.</li><li>Able to travel across a large geographical area as required.</li></ul>🚗 A full UK driving license is essential for this role.🕵️ DBS clearance is required for this role.Please read the attached Job Description before applying so you get the full scope of the role.🚨Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Closing: 30 NovemberPhone screening: 4 DecemberInterviews: 9 December (in Peterborough)🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.Have questions? 🧐Contact the <a href="mailto:recruitment@guhg.co.uk" target="_blank">Amplius Recruitment Team</a> and we’ll be in touch to support you with any questions, queries or conundrums!The CompanyAmplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Amplius 

Community Safety Manager

A place to drive change&nbsp;Location: &nbsp;Bradford or Peterborough, Hybrid with travel as required.&nbsp;Salary: £46,022 per annumPermanent, 35 hours per week, Monday – Friday 9am to 5pm.We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.&nbsp;&nbsp;We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.&nbsp;&nbsp;If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.&nbsp;&nbsp;About the role&nbsp;Ready to turn data into decisions that shape the future? At Accent, we’re on an exciting journey to transform how we understand and serve our customers. We’re looking for a Senior Data Analyst who thrives on curiosity, stakeholder engagement, and delivering tangible value – not just building dashboards, but driving real outcomes. You’ll play a critical role in shaping Accent’s customer strategy and operational excellence. Your insights will directly influence service improvements and customer satisfaction. This isn’t about reporting for reporting’s sake, it’s about moving the dial and enabling proactive decision-making.What you’ll do<ul><li>Lead performance reporting that drives strategic decisions.</li><li>Develop predictive models to anticipate customer needs.</li><li>Enable and evolve our data platform and CRM capabilities.</li><li>Collaborate with internal stakeholders to ensure data-driven influence across the organisation.</li><li>Help build a data community at Accent – knowledge sharing, external speakers, and fresh ideas welcome.</li></ul>To view/download the Senior Data Analyst job description please click <a href="https://www.accentgroup.org/media/4gtljiqi/strategic-reporting-anaylst.pdf" target="_blank">here</a>.SalaryThe spot salary for the Senior Data Analyst post is £46,022 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.&nbsp;&nbsp;About you:<ul><li>Proven experience in data analysis with a strong track record of creating performance reports and predictive models.</li><li>Strong experience with data visualisation and business intelligence tools (e.g., Power BI, Tableau, Qlik)</li><li>Demonstrated ability to build predictive models using statistical or machine learning techniques.</li><li>Experience working with large datasets, preferably in the housing, public sector, or not for profit sector.</li><li>Excellent analytical and problem-solving skills with a customer-centric mindset.</li><li>Strong communication skills with the ability to present complex findings to senior stakeholders and non-technical audiences.</li><li>Ability to work independently, manage multiple priorities, and deliver high-quality work to deadlines.</li><li>Degree or experience in Data Science, Statistics, Business Analytics, Mathematics, or a relevant experience.</li><li>Experience in predictive analytics, forecasting, or machine learning applications in a business context.</li><li>Knowledge of data protection regulations (GDPR) and best practices.</li></ul>Senior Data Analyst InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 5th and 8th December via Teams.Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 12th December at our Bradford office.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Senior Data Analyst

The VacancyAre you passionate about creating safe, vibrant, and thriving communities? At Amplius, we’re looking for a dedicated Housing &amp; Neighbourhood Manager to lead and manage the delivery of high-quality tenancy, housing, and neighbourhood services across our region. In this role, you’ll drive operational performance, maintain outstanding estate standards, and work closely with customers, partners, and colleagues to build sustainable, resilient communities. If you’re committed to making a real difference and supporting safer, stronger neighbourhoods, we’d love to hear from you. 💰Salary: £51,200 per year📝Contract: Permanent, full time⏰Your week: 36.25 hours (Monday to Friday 9am – 5.15pm)We have two opportunities available for the same role, covering&nbsp;different locations -📌Amplius South Region: Based in and around Bedfordshire, Milton Keynes, and West Northamptonshire, with one day per week in the Rushden or Milton Keynes office.📌Amplius Central Region: Based in and around Cambridge, Peterborough, Leicestershire, Derbyshire, and Northamptonshire, with one day per week in the Peterborough or Rushden office.✨Snapshot of your role<ul><li>Lead and manage a team of Housing and Neighbourhood Officers, providing direction, coaching, and performance management.</li><li>Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards.</li><li>Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently.</li><li>Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams.</li><li>Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations.</li><li>Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion.</li><li>Coordinate operations to address hotspot areas and emerging neighbourhood issues.</li><li>Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies.</li><li>Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights.</li></ul>👀What we’re looking for<ul><li>CIH Level 4 (achieved, working towards, or willing to undertake.)</li><li>Extensive experience in estate and neighbourhood management.</li><li>Knowledge of Housing and Tenancy Law and current regulatory requirements.</li><li>Proven team leadership and direct line management experience.</li><li>Ability to build strong relationships with partners, stakeholders, and colleagues.</li><li>Proficient in housing management systems and able to drive service improvements.</li><li>Willingness to travel across a large geographical area as required.</li><li>Commitment to delivering high-quality services and acting as a positive representative of Amplius.</li></ul>🚗 A full UK driving licence is essential for this role.🕵️ DBS clearance is required for this role.Please read the attached Job Description before applying so you get the full scope of the role.🚨Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Closing: 30 NovemberPhone screening: 4 DecemberInterviews: 9 December (in Peterborough)🚫We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.Have questions? 🧐Contact the <a href="mailto:recruitment@guhg.co.uk" target="_blank">Amplius Recruitment Team</a> and we’ll be in touch to support you with any questions, queries or conundrums!The CompanyAmplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Housing & Neighbourhood Manager

Equans is recruiting for a Resident Liaison Officer (RLO) to join our growing team in Wisbech. This is an exciting opportunity to play a vital role on one of our key social housing refurbishment projects, supporting residents throughout the full lifecycle of works being carried out in their homes. As an RLO, you'll be the main point of contact for residents-ensuring they are well-informed, respected, and supported at every stage. You'll act as the bridge between our site teams, contractors, and the local community, helping to deliver a high-quality customer experience while ensuring minimal disruption to people's day-to-day lives. What will you deliver? <ul> <li>Build and maintain positive relationships with residents affected by planned works, ensuring clear and regular communication throughout</li> <li>Provide information, advice, and support before, during and after works take place</li> <li>Work closely with Site and Project Managers to help coordinate access, programme updates and logistics</li> <li>Maintain accurate records of communications, access issues, complaints and resolutions</li> <li>Ensure vulnerable residents are identified and provided with appropriate support measures</li> <li>Organise and attend resident engagement meetings, including pre-start consultations and satisfaction surveys</li> <li>Respond promptly and professionally to queries, feedback and complaints, escalating where necessary</li> <li>Ensure all documentation, resident packs and correspondence are up to date and compliant</li> <li>Support the wider team in delivering a respectful, resident-first approach on all works</li> </ul> Who are you? <ul> <li>You have previous experience in a Resident Liaison Officer role or similar tenant/resident-facing position (e.g. housing officer, lettings support, customer service in housing/construction)</li> <li>You are an excellent communicator, able to build rapport and diffuse challenging situations with empathy and professionalism</li> <li>You're confident working independently and managing multiple tasks and stakeholders</li> <li>You are organised, detail-focused, and confident maintaining records and handling sensitive information</li> <li>You understand the needs of residents in social housing and are committed to delivering high standards of service</li> <li>A full UK driving licence is preferred</li> </ul> What can we offer you? <ul> <li>25 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A broad range of learning and development opportunities including professional qualifications and support programmes</li> <li>A supportive working culture and access to employee assistance resources</li> </ul>At Equans, we are proud to champion inclusivity and represent the communities we serve. We are committed to creating an environment where everyone feels welcome, supported, and able to thrive. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Wisbech United Kingdom

4 Community and customer services Jobs in Peterborough, UK