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Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Forth Valley Hours: Full time, 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 (Based on full time hours, pro rata for part time) Contract Type: Permanent Responsibilities About the role: <ul><li> Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li> Providing screening, assessment, and recovery planning and onward referral</li><li> Reducing drug and alcohol related harm to service users and the wider community</li><li> Promoting carer, service user and community involvement</li><li> Providing advocacy for access to partnership services</li><li> Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li> Research, design and prepare subject matter and materials for groups / pods.</li><li> Deliver structured content within group settings to service users at various stages of recovery</li><li> Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li> Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li> Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li> Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li> Be an excellent communicator, both verbal and written with good IT skills</li><li> Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li> Have a good working knowledge of mental health interventions, services, and good practice</li><li> Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li> Ability to manage change successfully in a way that prioritises the needs of service users</li><li> Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li> Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li> 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li> Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li> Contributory pension scheme</li><li> Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li> A friendly and supportive team</li><li> Training, career development &amp; progression opportunities</li><li> Refer a friend scheme and receive vouchers if candidate is successful. </li></ul>Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. CGL Forth Valley Recovery Service is registered with the Scottish Care Inspectorate and all front line staff are expected to register with the SSSC and maintain continuous professional development, including the acquisition of required and appropriate qualifications. Where required, CGL will fund qualifications that are necessary for SSSC registration. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Jaqueline Gallacher | <a href="mailto:Jacqueline.Gallacher@cgl.org.uk" target="_blank">Jacqueline.Gallacher@cgl.org.uk</a> This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check level 2 disclosure with PVG

Recovery Coordinator

Service Charge Manager This role is full time, permanent with hybrid working based in our Glasgow city centre office. Key Responsibilities <ul><li>Primary contact for the internal and external stakeholders to ensure delivery of service charge work in line with RICS and ICAEW guidelines.</li><li>Direct management of the Service Charge team workload to ensure delivery against both internal and external SLAs</li><li>Matrix management of our offshore budget team to ensure delivery is achieved against both internal and external SLA's </li><li>Work with our third party accountants to ensure delivery against our KPI and contract</li><li>Completion of monthly KPI and SLA reporting for management and clients</li><li>Work closely and supporting other Property Accounting Teams to provide exceptional outcomes to our client.</li><li>Ensure team maintain CBRE's ISAE3402 control standard, along with any Client required control frameworks;</li><li>Become a trusted advisor for our Internal teams on the RICS professional statement on Service Charges, and ICAEW Technical Guidelines</li><li>Signing and approvals with adherence to the payments policy</li><li>Attending client and internal meetings</li><li>Attending client pitches and presentations</li><li>Identify and implement process improvements</li></ul>People Management <ul><li>Ensure regular 1-2-1s and team meetings are carried out;</li><li>Complete talent mapping, ensuring personal development plans and succession planning are in place across the team;</li><li>Undertake recruitment and induction processes as required;</li><li>Ensure annual and midyear appraisal cycles performed across full team;</li><li>Manage poor performers / disciplinary with guidance from HR as and when required;</li><li>Identify and rectify any training gaps across the Service Charge Team and ensure a plan is implemented</li></ul>Person Specification <ul><li>Excellent interpersonal skills and ability to quickly form professional relationships</li><li>Experienced in prioritizing and co-ordinate tasks efficiently</li><li>People management experience</li><li>Strong experience in Service Charge or bookkeeping roles essential</li><li>Accurate and exceptional attention to detail</li></ul>Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

Service Charge Manager

Job Description Role: Intern - Homelessness Prevention Programme Grade and Salary: Grade 3 (£23,350 - £24,215) per annum FTE and working pattern: Full Time (1FTE/35hrs per week), Monday - Friday Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) About our Team - I-SPHERE The Institute for Social Policy, Housing, Equalities Research (I-SPHERE) at Heriot-Watt University uses world-class research to help drive change for people affected by extreme disadvantage. I-SPHERE is among the UK's top social and housing policy research centres, recognised with a Queen's Anniversary Prize for excellence, innovation and public benefit. This internship is part of the Homelessness Prevention in the UK research programme. This major UK-wide programme, which is made possible thanks to the support of Oak Foundation, aims to deliver cross-sectoral research and capacity building on homelessness prevention, and facilitate policy and practice mobility across the four UK jurisdictions. This role is based in Edinburgh, however remote working from anywhere within the UK is possible. Applicants must have the right to work in the UK. The programme seeks to: <ul> <li>Deliver comparative research on homelessness prevention across the UK. </li> </ul><ul> <li>Promote policy and practice learning between governments, local authorities, and service providers. </li> </ul><ul> <li>Support a new cohort of early career researchers trained in high-impact, mixed-methods research. </li> </ul>Within this research programme we will seek to answer the following six questions. 1. How well are the four UK jurisdictions performing on homelessness prevention at each of the five stages of prevention (universal, upstream, crisis, emergency, and repeat)? 2. How much ideas mobility is there between them at the legal, policy and practice levels? What barriers/enablers exist to/for ideas mobility and mutual learning? 3. How successful has each jurisdiction been in engaging wider partners beyond housing and homelessness services in prevention efforts? 4. What impact have new legal developments made/are likely to make to overall prevention performance and to the contribution of wider partners? 5. How well are frontline workers in each jurisdiction being supported to contribute to the prevention agenda? 6. What can each of the four jurisdictions learn from each other about how to maximise homelessness prevention, effectively engage wider partners, and support frontline workers to deliver successful preventative interventions? As part of this programme we are delighted to be offering a paid 9 month research internship to design and lead in-depth research on an area of homelessness prevention in the UK. We are particularly interested in candidates with front-line experience supporting people at risk of homelessness or working in allied fields. Key Duties &amp; Responsibilities This internship provides a unique opportunity for an early career researcher to join an award-winning social research institute, working on an innovative partnership project which aims to bring about positive change by generating evidence and insights into homelessness prevention strategies across the UK. The intern will: <ul> <li>Develop and implement their own individual research project relevant to the aims of the Homelessness Prevention programme. This will involve designing research tools, conducting primary research, undertaking data analysis, writing up a research report and presenting findings. </li> </ul><ul> <li>Engage with stakeholders across sectors including homelessness, housing, health, education, social services, and criminal justice. </li> </ul><ul> <li>Contribute to the programme's capacity-building activities, including research dissemination and stakeholder engagement. </li> </ul><ul> <li>Participate in relevant events such as seminars, conferences, and training sessions. </li> </ul>As part of the application process, candidates are asked to provide a short research proposal. The proposal should be to conduct a piece of research relevant to homelessness prevention. Proposals should be for a focused piece of research relevant to a particular target group or groups in the UK at risk of homelessness (see further details below). Education, Qualifications and Experience (Person Specification) Essential <ul> <li>Excellent undergraduate degree (1st or 2:1) in a relevant discipline. </li> </ul><ul> <li>Experience working with disadvantaged or vulnerable groups in the UK. </li> </ul><ul> <li>Passion for social justice and homelessness prevention. </li> </ul><ul> <li>Ability to work independently and as part of a team. </li> </ul><ul> <li>Strong communication skills - written and oral. </li> </ul><ul> <li>Willingness to travel across the UK for research fieldwork and meetings. </li> </ul>Desirable <ul> <li>Frontline work experience in an area relevant to homelessness prevention in the UK. </li> </ul><ul> <li>A relevant Masters or PhD degree. </li> </ul><ul> <li>Understanding of UK homelessness policy and legal frameworks. </li> </ul><ul> <li>Experience conducting research with range of stakeholders. </li> </ul><ul> <li>Knowledge of mixed-methods research approaches. </li> </ul>Research Proposal Candidates are invited to submit an independent research proposal related to the programme aims, which drills into a specific area of interest in terms of improving homelessness prevention for particular target group(s) in the UK. The proposal should be no more than 2 pages and set out: rationale for the research topic; research questions to be answered; and proposed research methodology. How to Apply Please submit via the Heriot-Watt on-line recruitment system (1) Covering letter outlining how you meet the job criteria (2) Research proposal (3) Full CV. Although the post is contractually based in Edinburgh, the role can be performed remotely from anywhere in the UK. Please note that candidates must already hold the right to work in the UK; the University is unable to sponsor visas for this position. Applications must be submitted by midnight on 12th January 2026. Shortlisting will commence straight away, with interviews expected to take place w/c 26th January 2026. Contact for Enquiries Informal enquiries about this position can be made to Jill McIntyre <a href="mailto:j.mcintyre@hw.ac.uk" target="_blank">j.mcintyre@hw.ac.uk</a> At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community. Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website <a href="https://www.hw.ac.uk/uk/services/equality-diversity.htm" target="_blank">https://www.hw.ac.uk/uk/services/equality-diversity.htm</a> and also our award-winning work in Disability Inclusive Science Careers <a href="https://disc.hw.ac.uk/" target="_blank">https://disc.hw.ac.uk/</a> We welcome and will consider flexible working patterns e.g. part-time working and job share options.

Research Intern - Homelessness Prevention Programme

<ul> <li>Location: Edinburgh, City of Edinburgh, United Kingdom</li> <li>Earnings: £13.00 to £13.25</li> </ul>We have an exciting opportunity for a Retirement Housing Coordinator based in Abbeyhill, City of Edinburgh. You will join us on a part-time, permanent basis, and in return, you will receive a competitive rate of £13.00 - £13.25 per hour. About Trust Housing: Trust Housing Association is a national housing, support and care provider, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4,000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. In return for your enthusiasm and commitment as our Retirement Housing Coordinator, we will offer you: - <ul> <li>£13.00* or £13.25 per hour; £16,900* or £17,225 Annual Salary (*salary based on enhanced annual leave)</li> <li>Working 25 hours (5 days per week, 8.00am - 1.00pm, some flexibility available)</li> <li>33* or 28 days annual leave per year</li> <li>Paid Disclosure Scotland check</li> <li>Access to paid training &amp; continued personal development</li></ul>What we're looking for in our Retirement Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Abbeyhill, City of Edinburgh, ensuring that tenants and their visitors can enjoy a safe, secure and comfortable environment. Retirement Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative, as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. Closing Date: 12 noon on Thursday 11th December 2025 If you feel you have the skills and experience to become our Retirement Housing Coordinator and you'd like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we'd like to hear from you - Click apply now! We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Trust is an Investor in People Platinum accredited employer, and a great place to work. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC009086

Retirement Housing Coordinator

About The Role HOUSING SUPPORT WORKER BRIDGETON 38 HOURS PER WEEK VARIOUS SHIFT PATTERN Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives. TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland's leading charities who has been championing the rights of individuals for over 70 years. Enable's mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity's three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities. The assist service is a housing support service based in Bridgeton and we currently support up to 76 people each week, across the Glasgow areas To access there forever home, and to support them to learn and develop the skills they need to Maintain a suitable and secure Tenancy, transition in to independent living, providing practical and emotional support as well as support to access further education and employment Hi, I'm L and I currently live in temporary accommodation. I am care experienced and a student within College, i am in the process of securing my own home and need Support to do this. I have a good network of friends but no family support I have Suffered trauma in life and at times this affects my ability to trust people. I enjoy a variety of activities like playing football and i love learning to read and write in English, together we can make these moment even more enjoyable When it comes to supporting me, i require someone who can help me with daily tasks if required, applying for housing and supporting me to set up my new forever home. I may also need you to support me to appointments and assist me to register with medical professionals. it is important to me that you have good values, Patience and can show empathy Are you ready to make a real difference to me and people like me who require Support About You The Asist service is looking for a kind, compassionate and empathetic person, who would love to support and encourage people make positive changes in their life journey, the successful candidate must be reliable and enthusiastic about helping others. If you value inclusion, respect, and helping others live life to the fullest, we'll give you all the training and support you need to thrive in this rewarding role. About Us When you join our team at The Mungo Foundation, you'll enjoy numerous benefits, including: <ul> <li>Credit Union</li> <li>Workplace Pension</li> <li>33 days' annual leave (based on 38 hours per week)</li></ul>Extensive Training and Development opportunities <ul> <li>Employee Assistance Programme</li></ul>If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don't worry we will support you with this. Working with us means you're not just starting a job; you're joining a community of dedicated individuals making a real impact in the lives of the people we support. If you're ready for a fulfilling career where you can be a part of L's incredible journey, apply now. Let's make a difference together! Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

Housing Support Worker- ASSIST

We are easy to do business with! That's why we need people like you; friendly and approachable, with excellent attention to the details who can help us support our customer s. About the Role We are seeking a passionate and experienced Community Liaison Officer to support the delivery of electricity infrastructure projects across Scotland. This role is vital in helping projects progress positively through planning and into delivery by ensuring open and meaningful dialogue with the communities and stakeholders they affect. You will be responsible for creating and delivering strategies that promote effective communication, consultation, and engagement with local people and external organizations. Working as a key part of the project team, you will represent the Company, through community engagement ensuring that concerns are addressed, opportunities for collaboration are explored and trust is built and maintained. Here are some of the tasks you'd be involved with... • Develop and implement engagement strategies to communicate effectively with individuals and groups essential to project success • Establish and maintain trusted relationships with external stakeholders including members of the public, local authorities, elected representatives and community groups • Identify and manage reputational risks, find opportunities for local collaboration and work to deliver positive outcomes for all involved • Provide clear, timely and accessible information to communities affected by infrastructure works, ensuring they understand the nature and impact of projects in their area • Represent the project at public meetings, events and briefings, acting as a main point of contact for community engagement • Respond to community concerns and feedback, helping to resolve issues and strengthen support for project delivery • Work closely with project managers and colleagues in corporate affairs, including those involved in media, public affairs, policy, communications and branding • Support internal reporting by preparing regular summaries of engagement activity, feedback received and key issues raised We'd love to hear from you, if you can demonstrate... • A proven track record of developing and delivering stakeholder engagement strategies that achieve favorable outcomes • Experience of engaging with communities, local businesses and public bodies, preferably within the Transmission &amp; Distribution or infrastructure sectors • The ability to identify potential issues in advance and respond effectively to manage concerns or conflicts as they arise • A strong ability to build trusted relationships and navigate complex or sensitive situations to find solutions • Excellent communication skills, both written and verbal, with experience of using various platforms such as websites, social media, printed materials, presentations and community events • The confidence to speak in public and represent projects in formal and informal settings • Strong organizational and time management skills, with the ability to manage competing priorities and work independently with minimal supervision Due to the nature of the works, a Full UK Driving Licence is required, and this role requires an individual who is happy to travel/stay away mid-week where required. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone's growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don't receive feedback within that timescale, please don't be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury's, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.

Community Liaison Officer

Annual salary: up to £28,917.00 Housing Support Officer Location: Bathgate and Edinburgh Salary up to £28,917 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused. Role Criteria: <ul><li>Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met</li><li>Provide practical and emotional support to individuals and families</li><li>Identify needs and put in place support packages to promote independence</li><li>Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours</li><li>Carry out risk assessments and maintain accurate records for audits and compliance</li><li>Communicate effectively with colleagues, service users, local authorities, and partner organisations</li><li>Maintain professional boundaries while being approachable, empathetic, and supportive</li><li>Work independently, showing resilience and initiative</li><li>Flexible and willing to travel between sites</li><li>Hold a full UK driving licence</li></ul>Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity &amp; Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance &amp; BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

About The Role HOUSING SUPPORT WORKER ACROSS GLASGOW- BRIDGETON, MARYHILL VARIOUS HOURS AVAILABLE Our organisation was established in the mid-70s with the goal of providing outstanding social care for individuals with diverse support needs. We're dedicated to placing the people we support at the forefront of everything we do and providing customised care that suits their specific needs. Our core values of Life, Justice, and Community drive us to make a positive impact on people's lives. TMF is delighted to confirm that on 1st April 2025 it joined Enable, one of Scotland's leading charities who has been championing the rights of individuals for over 70 years. Enable's mission is to work for an equal society where everyone has the right to live, work and participate in the communities of their choice. Across the charity's three pillars, they deliver self-directed health and social care support with Enable Cares; employability and training services with Enable Works; and community projects and campaigns with Enable Communities. GHSS provides support to adults with learning disabilities within their own homes across Glasgow, made up of nine housing support services You will be providing support to people within there own homes to ensure they live happy and healthy lives. The people we support love to get the most out of life, Working at GHSS you will be supporting people to maintain their tenancy's, build and maintain relationships and explore their interests. This could be joining a local club or going to a concert or going on holiday. You should be able to work as a team but also on your own initiative and have a passion for making a positive difference to peoples lives no two days are the same at GHSS. Help transform lives like Ts. Hello, I am T and I am supported by the GHSS service. I live in my own house and staff support me to have a great life. I love having my own house and staff support me to pay bills, plan my shopping and make my meals, and tidy up. I am supported to plan budget my money which means I can do all the things I love. I love films and staff have helped me decorate my house to show off all my film memorabilia. I like to get out and about and I will give staff lots of good ideas of places I want to visit they will then plan this with me and support me on these trips. I recently went to London to see the Abba Voyages and It was great I had such a laugh. Staff also helped me plan for a trip to Disney where I got to stay in the Marvel hotel it was great seeing the super heroes. If you think you have what it takes to support me and others in the service then get in touch? About You We're looking for caring, reliable, and enthusiastic individuals who want to make a difference in the lives of the people we support.. Experience isn't essential - what matters most is your empathy, positivity, and willingness to learn. You'll be part of a team that provides fun, supportive respite stays - giving people the chance to enjoy new experiences and real holiday-style breaks. If you value inclusion, respect, and helping others live life to the fullest, we'll give you all the training and support you need to thrive in this rewarding role. About Us When you join our team at The Mungo Foundation, you'll enjoy numerous benefits, including: <ul> <li>Credit Union</li> <li>Workplace Pension</li> <li>33 days' annual leave (based on 38 hours per week)</li></ul>Extensive Training and Development opportunities <ul> <li>Employee Assistance Programme</li></ul>If successful but unqualified, you will have to work towards a suitable qualification for a post at this level, in line with the SSSC Regulatory requirements but don't worry we will support you with this. Working with us means you're not just starting a job; you're joining a community of dedicated individuals making a real impact in the lives of the people we support. If you're ready for a fulfilling career where you can be a part of g's incredible journey, apply now. Let's make a difference together! Appointments are made subject to satisfactory membership of the Protection of Vulnerable Groups (PVG) Scheme, SSSC registration and appropriate safer recruitment checks. We will guide you through this.

Housing Support Worker- GHSS

The role Crown Estate Scotland has an exciting opportunity for a Tenant Liaison Manager to join our Property team on a full-time permanent basis. This role will: <ul> <li>Develop and implement a robust tenant engagement strategy / plan across all tenant types within the Property Team.</li> <li>Create and lead all tenant engagement initiatives for CES residential, coastal, commercial and farm tenants to maintain positive tenant feedback and move customer satisfaction rates from good to excellent.</li> <li>Manage business and/ or relationships with tenants, customers, stakeholders, and communities that help Crown Estate Scotland achieve its purpose of 'Investing in property, natural resources and people to generate lasting value for Scotland'.</li> <li>Represent Crown Estate Scotland at tenant, customer and stakeholder events to deliver material outcomes directly related to current or future corporate plans and priorities in a manner that builds trust and credibility of the Property function.</li> <li>In areas where our tenants and customers live and/or carryout their business activities, lead and coordinate the liaison with local authorities in those areas and will be directly responsible for improving tenant/customer satisfaction including MSPs, local authority senior leadership and other community organisations making clear the value our work brings to their constituents (working alongside the Asset and Corporate Affairs Teams).</li></ul>About the role The successful candidate for this role within the organisation will be responsible for: <ul> <li>Building strong relationships with our tenant base across the property portfolio and leading implementation of agreed actions from the CES Tenant Surveys.</li> <li>Establishing rapport with our tenant base across the property portfolio with the aim of understanding their needs and concerns and in turn proving clear communication to all tenants regarding planned activities, initiatives, projects/programmes etc that are relevant to them.</li> <li>Working with Asset Team, project managers and managing agents to ensure that tenants and stakeholders are kept informed at all times of project timelines, any potential disruptions, procedures and any changes that may affect them.</li> <li>Keeping a current and accurate record / database of all tenant contact details for ease of communication and treat that information in line with current Data Protection legislation.</li> <li>Creating and managing the literature/communication surrounding the tenant liaison process and updating/amending the information when necessary.</li> <li>Managing and administering tenant satisfaction monitoring and producing regular performance reports for the Director of Property and Executive Team.</li> <li>Looking at ways to constantly improve the tenants experience and keep tenant satisfaction rates high.</li> <li>Being the first point of call to investigate and if possible, resolve tenants Stage 1 complaints.</li> <li>Providing relevant tenant statistical data/information as required by the property team.</li> <li>Conducting regular liaison with tenants before, during and after planned activities, CES initiatives, maintenance works etc, through telephone calls, personal visits and written correspondence.</li> <li>Participating in progress/contract regular meetings with Asset Teams and Managing Agents, producing a detailed report for each on tenant issues.</li> <li>Collating and monitoring tenant satisfaction figures on a regular basis from all property teamwork streams and input that information into a spreadsheet ready for the Director of Property.</li> <li>Being part of CES Working Groups or Project Teams that will have direct or indirect impact on tenants.</li> <li>Seizing opportunities to build Crown Estate Scotland's reputation for delivery through positive tenant engagement, ensuring any tenant and customer concerns are dealt with in a timely and professional manner.</li> <li>Providing regular feedback and management information on tenant liaison and activity.</li> <li>Advising and supporting the Executive Team and Board on tenant engagement initiatives, tenant visits and tenant feedback on CES's in their communities.</li></ul>Key responsibilities <ul> <li>Supporting the property team in all aspects of tenant engagement to improve the tenants experience and keep tenant satisfaction rates high.</li> <li>Identifying and developing new tenant engagement platforms to ensure the tenant base is always engaged and kept informed as appropriate.</li> <li>Actively supporting the overall delivery of CES's Corporate and Business Plans to provide an excellent, innovative and truly customer focused (property) service.</li> <li>Positively promoting CES's values; constructively challenging traditional ways of working, contrary behaviour or comments.</li> <li>Ensuring feedback is actively sought in order to inform service improvement for tenants and develop more efficient and effective ways of working.</li> <li>Ensuring compliance with CES's policies and procedures.</li> <li>Supporting the development, review and implementation of CES policies and procedures in particular: -</li></ul>Health, safety and welfare initiatives. - Principles on Equality, Diversity and Inclusion - Risk management initiatives - Performance management practices • Utilising ICT technology and systems effectively by developing appropriate skills, adopting efficient business processes, and maintaining data securely and accurately. • Working collaboratively with Asset Teams and Managing Agents. • Acting with high levels of discretion and demonstrating emotional intelligence in resolving or deciding where to escalate any areas of concern along with suitable solutions. The above list of responsibilities is not exhaustive, and the post holder may be required to undertake other responsibilities and training as requested by their line manager, appropriate to the grade. Further, the holder of the post will be expected to work flexibly across all the dimensions of the corporate plan. The contractual working location of this role is our Edinburgh or Glenlivet office. We believe work is something you do, not a place you go to, and we are committed to supporting employees to work flexibly and in a way that suits their role and preferences. The role holder will be expected to be in our Glenlivet or Edinburgh office at least one day a week. Existing farm tenant engagement include; 6 Tenant Working Group meetings in Perth and 2 farm tenant forum meetings per annum. There would be in addition to the role holder's own scheduled tenant visits, response to any tenant emergencies, yet to be established tenant engagement meetings with our other tenants in coastal, residential and commercial etc. The latter part off the role holder's remit is to develop a tenant engagement plan across our property tenanted sector. The role holder will be expected to have regular meetings with tenants across Scotland in line with new tenant engagement plans. Crown Estate Scotland will support your travel in accordance with our current expenses policy where you can claim mileage if using your own vehicle or refund of train/bus tickets or refund for fuel used if using a hire car for approved business travel. The salary will be £46,934 with potential for future progression and annual cost of living rises. The maximum salary for this role is currently £54,489. The role also benefits from 25 days' annual leave, plus 11.5 of public/ privilege days. Crown Estate Scotland encourage flexible working and operate a discretionary flexi-time scheme. This role offers participation in the Civil Service pension scheme. About You You should: <ul> <li>Be educated to undergraduate degree level or equivalent in a subject relevant to Crown Estate Scotland's business areas and/or customer engagement or tenant liaison.</li> <li>Have experience and knowledge of commercial estate, property or rural management, ideally with emphasis or expertise in one or more of Crown Estate Scotland's business sectors.</li> <li>Have experience of working with communities, particularly those most relevant to the Scottish Crown Estate such as rural land use, commercial and residential property, river salmon fishing, coastal or maritime.</li> <li>Have experience of liaising with tenants and stakeholders.</li> <li>Be able to manage and administer tenant satisfaction monitoring.</li> <li>Have experience of producing progress and performance reports.</li> <li>Have awareness of terrestrial and/or offshore planning, development, policy and legal contexts.</li> <li>Be a competent user of Microsoft Office suite.</li></ul>You will have the following qualities, which are key to success in this role: <ul> <li>Excellent interpersonal skills, to deal sensitively, calmly and professionally with dissatisfied tenants.</li> <li>Articulate and highly developed communication skills, with political acumen and awareness.</li> <li>Ability to build effective relationships.</li> <li>The very highest levels of integrity, able to discern and deliver activities that demonstrate Crown Estate Scotland's corporate values.</li> <li>Ability to work well under pressure and to deliver to tight deadlines.</li> <li>Excellent attention to detail.</li> <li>Self-starter able to work under own initiative as well as part of a team.</li> <li>Capable of thriving in complex management and interacting structures.</li> <li>Self-aware and confident, capable of identifying opportunities or ideas and managing them through to their completion or handover to other staff.</li> <li>Service-oriented and able to demonstrate a strong customer service and delivery, internally and externally</li> <li>Be able to act in a confidential manner when dealing with all of Crown Estate Scotland activities.</li></ul>Please note, interviews will commence from w/c 5th January 2026. About us We manage property - including buildings, land, coastline and seabed - on behalf of people of Scotland. Our purpose is to invest in property, natural resources and people to generate lasting value for Scotland. Our profits go to Scottish public spending. We work in a way that: <ul> <li>Generates prosperity and value for all of Scotland;</li> <li>Supports the growth of sustainable business and industry in Scottish seas and on the coast;</li> <li>Makes places better for those who live, work and visit there;</li> <li>Promotes sustainable ways of producing energy, food, and other products; and</li> <li>Creates opportunities for people to use and benefit from the Scottish Crown Estate.</li></ul>Our values of Integrity, Excellence, Collaboration and Commercialism help us to put our purpose into practice. They shape how we work, underpin our actions, and help to make Crown Estate Scotland a great place to work. By joining the Crown Estate Scotland team, you'll be surrounded by dedicated and talented individuals who are passionate about what they do, giving you the opportunity to learn and develop. You'll be working alongside like-minded individuals who are working towards achieving the shared goal of making Scotland a better place. Crown Estate Scotland is committed to diversity and inclusion, and we encourage applications from people from all backgrounds. We want to ensure every candidate has a positive experience and can most effectively demonstrate their suitability for the role they are applying for. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment and selection process. We welcome requests to work on a job share basis. The benefits Competitive salaries Access to the Civil Service pension scheme Wellbeing and employee assistance Team-working based on friendliness and respect Flexible, family-friendly policies Generous annual leave and public holiday entitlement

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