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<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

Detailed job description and main responsibilities Staff benefits <ul><li>Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.</li><li>27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years</li><li>Excellent pension</li><li>Cycle to work scheme</li><li>Salary sacrifice car scheme</li><li>Wellbeing programme</li><li>Blue Light Card Discounts</li></ul>Person specification Essential Essential criteria <ul><li>Experience working within substance misuse or social care community setting</li></ul>Desirable criteria <ul><li>Experience of working within community substance misuse services.</li></ul>Essential Essential criteria <ul><li>To have a positive regard for substance misusers and to understand the importance of working in partnership with them and other services to encourage independence</li><li>Effective and coherent oral and written communication skills</li></ul>Desirable criteria <ul><li>To have had training in Trauma Informed Care; have a good level of knowledge and understanding in this area and apply this approach in practice</li></ul>Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website <a href="http://www.nhsemployers.org" target="_blank">www.nhsemployers.org</a> The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH. Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer. The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you. Use of Artificial Intelligence (AI) when writing job applications A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one's achievements, success and challenges. We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further. Sponsorship We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government's website - click here. If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK. The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here. Do you have experience outside the NHS? We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities. We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information. **Please note, this vacancy may be closed at any time if sufficient applications have been received** Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> B5 Recovery Co-ordinator JD (PDF, 416.4KB) </li> <li> Important Candidate information (PDF, 2.5MB) </li> </ul>

Recovery Coordinator

Directorate: Peoples Services Salary: Grade L, £50,269 - £53,460 a year Location: Gatehouse Derby Hours: 37 hours a week Closing Date: 1st February 2026 Contract Type: Permanent, Full time Do you want to be part of a team that is committed to improving outcomes for Children in Care in Derby? If so, then we would like you to apply to join our enthusiastic and supportive team of Independent Reviewing Officers. You will need to have significant post-qualifying social work experience, working with children in care, preferably with management/ supervisory experience. You will need a clear understanding of the current responsibilities and challenges within the role of Independent Reviewing Officer and be able to evidence your ability to carry out the requirements of the post. Experience of managing complex cases, effectively communicating with young people and their families and the confidence and ability to work constructively with senior managers offering a critical perspective and appropriate challenge will also be a key requirement of the post. This is a specialist Independent Reviewing Officer post which also has specific lead responsibilities for children with disabilities and to lead on short breaks reviews. You will be required to have a good understanding of the services for and needs of young people with disabilities. You will also be involved in wider Quality Assurance issues such as identifying themes that affect the service to Children in Care as a whole and developing children's participation. You will need to be SW England registered and you will need to have a good working knowledge of current legislation and regulations relating to Children in Care. You must be able to travel to placements across the country. You will receive good management support, regular supervision and professional development opportunities locally and regionally. Who We Are Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it's like to work for us. What We Offer You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive: • Flexible work/life balance scheme (depending on your role) • Modern office environment (depending on your job location) • Continued professional development opportunities &amp; career conversations • 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract) • Local Government Pension Scheme (depending on contract) • Team Derby Rewards - retail and leisure discounts • Tusker Car Benefit Scheme • Cycle2Work Scheme &amp; free cycle training • Employee Assistance Programme, Wellbeing Calendar and Support • Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network &amp; Carers and our Black, Asian &amp; Minority Ethnic Employee Support Network and Neurodiversity Network • Support for colleagues who are carers The Opportunity In the role of Independent Reviewing Officer , here's an example of what you'll be doing to make an impact: Fulfil the statutory duties of the IRO in relation to children in care, to: • monitor the performance by the local authority of their functions in relation to the child's case • participate in any review of the child's case; • ensure that any ascertained wishes and feelings of the child concerning the case are given due consideration by the appropriate authority; and • perform any other function which is prescribed in regulations. The primary task of the IRO is to ensure that the care plan for the child fully reflects the child's current needs and that the actions set out in the plan are consistent with the local authority's legal responsibilities towards the child as corporate parents. About You To be successful in this role, you'll ideally have... • significant post qualifying experience in children's social work (fieldwork) • experience of chairing meetings • experience of providing social work supervision and support • DipSW (or equivalent) &amp; SW England Registration • a driving Licence • a thorough working understanding of the legal process and the issues involved when a local authority makes application for a care order • knowledge of the evidence about what makes for good quality practice in working with children and families to safeguard children and promote their welfare • a thorough understanding of the legal framework relating to looked after children and care leavers • the ability to communicate with children and young people and their parents and promote participation • confidence and ability to work constructively with senior managers, offering a critical perspective and appropriate challenge • ability to organise workload/work on own initiative • ability to constructively challenge practice • ability to work flexibly and to travel • an understanding and commitment to the Council's Equalities Policy • an understanding and commitment to the CYPD's policy of promoting the upbringing of children by their own families Next Steps If you would like to apply for this vacancy via an application form, please submit an application via the Derby City Council website. The closing date for this vacancy is at midnight on 1st February 2026. Any applications received after the closing date will not be accepted. Interviews will be held: 9 February 2026. Face to Face Interview at Kedleston Road Main Building, 184 Kedleston Road, Derby. If you would prefer to apply for this job using your CV, then please download the attached Declaration Form and send your CV and completed Declaration form to <a href="mailto:Pervez.Akhtar@derby.gov.uk" target="_blank">Pervez.Akhtar@derby.gov.uk</a> . Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to <a href="mailto:recruitment.team@derby.gov.uk" target="_blank">recruitment.team@derby.gov.uk</a> , however this is optional and will not affect your application. Important Information Links to the full Job Description and Person Specification are below. As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check. All employees will normally be appointed to the minimum of the grade for the job. Before you complete your application, please read our guidance on filling in your application form. Remember to align your personal statement to the essential criteria in the Person Specification. Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority. Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> Please see here for Job Description Please see here for Person Specification Please see Declaration Form for CV Applications here Please see Equalities Form for CV Applications Please see here for DBS Code of Conduct

Independent Reviewing Officer

**Important notice** In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. At the National Trust, we care for places of beauty, nature and history - for everyone, for ever. Our residential properties are part of that story, and we're looking for someone who shares our passion for people and places to help us manage them with care, creativity and professionalism. This is a part time role offering 18.5 hours a week, we're open to discuss how these hours would suit the best candidate. The Welsh translation of this advert is available in the attached documents. What it's like to work here As a Lettings Officer, you'll play a vital part in the management of our residential let estate. You'll support the specification, refurbishment, letting and ongoing management of residential properties, helping us achieve sustainable standards and deliver a high-quality service to tenants and stakeholders. What you'll be doing You'll work closely with the Wales Lettings Manager and other property professionals to maintain accurate tenancy and building condition data, identify opportunities for income generation, and contribute to estate planning. You'll also help coach and support teams locally, sharing your expertise to build capability and raise the Trust's profile. This is a role where your knowledge and enthusiasm will help bring places to life - not just for those who live in them, but for the communities around them. You'll be someone who thinks creatively, acts responsibly, and works with purpose - helping us make a lasting difference. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • experince in property lettings management • proven experince in delivering great customer service and communicating • an awareness of compliance and legal obligations within lettings management • experince in maintaining databases • demonstrable experince in building good stakeholder relations Criteria for all other applicants: • accreditation from Rent Smart Wales, ARLA (or be working towards it), or similar professional recognition • demonstrable experience in residential lettings and property management • a good understanding of refurbishment, legislation, and the local lettings market • strong analytical and data management skills • excellent communication and relationship-building abilities • a collaborative, proactive approach and a passion for delivering great service The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places

Lettings Officer

AHS, a distinguished real estate company, is in search of a highly skilled and experienced Head Butler (House Manager) to lead our team in providing exceptional service and management of exclusive properties. In this pivotal role, you will be responsible for the comprehensive oversight of household operations, ensuring that all functions run smoothly while delivering exemplary service to our esteemed clientele. Your expertise will help create a warm, welcoming environment for residents and guests alike. Responsibilities <ul><ol> <li>Household Management:</li> <ul> <li>Supervise and manage household staff, including hiring, training, and scheduling.</li> <li>Oversee the maintenance and upkeep of the property, ensuring it is always in pristine condition.</li> <li>Manage household budgets and expenses, including tracking and reporting.</li> <li>Coordinate with external service providers (e.g., cleaners, maintenance workers).</li> </ul> <li>Personal Assistance:</li> <ul> <li>Provide personalized service to the principals, anticipating their needs and preferences.</li> <li>Assist with wardrobe management, including packing and unpacking for travel.</li> <li>Handle personal errands and tasks as required.</li> </ul> <li>Travel Coordination:</li> <ul> <li>Plan and organize travel itineraries, including flights, accommodations, and transportation.</li> <li>Ensure all travel arrangements are seamless and meet the principals' expectations.</li> <li>Accompany the principals on trips, providing support and ensuring their comfort.</li> </ul> <li>Event Planning:</li> <ul> <li>Organize and manage private events and gatherings, including coordinating with vendors and staff.</li> <li>Ensure events run smoothly and meet the principals' standards.</li> </ul> <li>Security and Confidentiality:</li> <ul> <li>Maintain the highest level of confidentiality and discretion in all matters.</li> <li>Ensure the security of the household and principals, including managing security systems and protocols.</li> </ul> </ol></ul>Requirements <ul> <li>Proven experience as a Head Butler, House Manager, or in a similar high-level household management role</li> <li>In-depth knowledge of service etiquette, household management, and maintenance tasks</li> <li>Strong leadership and team management skills</li> <li>Exceptional organizational and multitasking abilities</li> <li>Excellent communication and interpersonal skills, with a focus on customer service</li> <li>Flexibility to work irregular hours, including weekends and holidays</li> <li>Proficiency with household management software and technology</li> <li>Valid driver's license</li> </ul>

House Manager

End Date Sunday 01 February 2026 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Director, Social &amp; Supported Housing SALARY: From £83,000+ (dependent on experience) LOCATIONS: Manchester / Newcastle / Leeds HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you passionate about making a significant impact through your work? About This Opportunity We have an exciting opportunity for a Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products - helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. Candidates with previous experience in the Social &amp; Supported Housing sector will be given priority to drive this important aspect of the business going forward. What You'll Be Doing <ul><li>Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.</li><li>Building deep sector insight-understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.</li><li>Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.</li><li>Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.</li><li>Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.</li><li>Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.</li><li>Driving franchise growth through the development and execution of sector-specific origination strategies that support long-term client success.</li></ul>What You'll Need <ul><li>Strong sector experience within Social &amp; Supported Housing, with clear understanding of funding models, regulation, and market dynamics.</li><li>Client relationship expertise, with the ability to build trusted partnerships across housing providers, charities, professional advisers, and sector networks.</li><li>Lending and banking knowledge, including experience supporting organisations with structured lending, deposits, and tailored financial solutions.</li><li>Strategic and analytical thinking, with the ability to interpret complex data, identify trends, and translate insight into clear recommendations.</li><li>Commercial awareness and the ability to assess financial and strategic options to deliver the right outcomes for socially driven clients.</li><li>Planning and delivery capability, developing informed customer or market plans that support both client needs and organisational priorities.</li><li>Origination and deal experience (preferred), ideally within housing associations or charitable organisations.</li></ul>About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ; At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Director, Social & Supported Housing

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! This is an exciting opportunity to join our Extra Care Team as we prepare to open a new scheme in Hunstanton, you will be joining the team before the scheme opens in August 2026. Prior to Lavender View opening, you will be able to visit our other extra care schemes and start building strong relationships with our other partners. There will be an element of working from home and the scheme before it is completed for opening. You will be involved in viewings of the show apartment, nominations panels, assessments of people referred to the service, marketing events and developing local knowledge which will help support Lavender View to become a vibrant community when we open. More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement/Extra Care living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with customers, partners and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as there will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of all aspects of housing management including manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Toldene Court - 106 Tollers Lane, Coulsdon. CR5 1BD The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Toldene

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Freeman Court - 94 Stanford Road, Norbury. London. SW16 4QR The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Freeman

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post: Southsea Court - 1-41 Eastney Road, Croydon. CR0 3TB The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Southsea

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office-based administration to support the evidence-based model of working. The Location We are looking for 2 Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x1 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li><li>Must be able to commit to a regular shift pattern which will include evenings and weekends.</li></ul>Please see Role Profile for further information (click here) **IMPORTANT - Please include your preferred location as part of the supporting statement**

Senior Independent Living Carer

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Brookhurst

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Truscott House - 14 Stanley Grove, Croydon. CR0 3QU The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Truscott

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Frylands Court - 24 Hutchingsons Road, New Addington. CR0 0BD The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Frylands

Job Description Role: Independent Living Coordinator Contract Type: Permanent Working Hours: 37 hours per week, Monday - Friday, between the hours of 8:30am - 5:00pm Worker Type: Offsite Worker Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four) Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City. We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the role: As an Independent Living Coordinator with Nottingham City Council Housing Services, you'll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy. Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You'll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you'll work across different locations and occasionally outside standard hours. We are looking for someone who is compassionate, organised, and committed to delivering excellent customer care. You'll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person-centred housing services. About You: The ideal candidate will have: <ol> <li>Experience of managing a diverse workload, working in a fast moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines </li> <li>Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaise with voluntary and statutory agencies and carers</li> <li>Experience of maintaining tenant and scheme records, both manual and computerised including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.</li> <li>Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times</li> <li>A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies</li> <li>Ability to develop and present written or verbal information in a clear and concise manner</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. Essential Requirements: <ul> <li>A full UK driving licence and access to a vehicle is essential </li> <li>This post is subject to an enhanced DBS check </li></ul>You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 30 January 2026 (11:59 pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview Date: w/c 23 February 2026 If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Independent Living Coordinator NCCHS

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role Are you committed to providing excellent customer service? Do you have a genuine interest in helping homeless people? If so an exciting opportunity has arisen within the Homeless Prevention Team for a Homeless Prevention Assistant. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support. The team is looking for an enthusiastic, dedicated, and robust individual, ideally with experience of homelessness prevention or related work e.g., advice/welfare benefits, and a proven track record of providing excellent customer service. Key elements of this role include: <ul><li>Triaging all new homeless approaches.</li><li>Making initial enquiries to establish homelessness.</li><li>Updating records on the Council's housing ICT system.</li><li>Recording accurate case notes.</li><li>Checking tenancy agreements and Section 21 notice validity (training can be provided)</li><li>Booking appointments for Homeless Prevention Officers.</li><li>Making referrals and signposting to other support services.</li><li>Giving general information and advice about housing options.</li></ul>About You You will need to have strong communication skills and the ability to work closely with colleagues, other departments, and statutory and voluntary agencies to provide an effective prevention focused service for homeless applicants, many of whom have multiple vulnerabilities and support needs. You must be able to work under pressure as the role can be very demanding. You will also need to have proficient IT skills in Microsoft office packages, with an ability to learn additional software as required by the service. Progression through the grades will be based on demonstrating a proactive attitude to work and achieving consistent excellent outcomes for our clients using your knowledge of the Homelessness Reduction Act 2017. Our new system of agile working encourage flexibility. There will be a requirement to work from the Town Hall, Weston-super-Mare, but there will also be an opportunity to work from home for some of the week Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: <ul><li>2-3 days in the office.</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We Offer: <ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet. How To Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless Prevention Manager, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a>. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received. Salary range <ul><li>£28,598 - £34,034 per year</li></ul>

Homeless Prevention Assistant

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

About The Role Are you passionate about supporting young people to thrive? As a Night Intensive Housing Worker, you'll play a vital role in delivering a safe, supportive, and empowering environment for 16-25-year-olds in our accommodation-based service. You'll provide professional out-of-hours support, ensuring the safety and wellbeing of residents while helping them work towards positive outcomes. Key Responsibilities <ul> <li>Provide housing management, welfare advice, and support to help young people sustain accommodation. </li> <li> Ensure the safety and security of the building and its residents at all times. </li> <li> Engage proactively with young people, offering guidance, signposting, and emotional support. </li> <li> Monitor and maintain accurate records of customer interactions, risk assessments, and incidents. </li> <li> Conduct room and building checks, reporting repairs and ensuring health and safety compliance. </li> <li> Respond to emergencies and safeguarding concerns, liaising with external agencies as needed. </li> <li> Promote customer involvement through consultation and feedback activities. </li> <li> Manage low-level anti-social behaviour and support young people in resolving disputes. </li></ul>Why Should I Apply to LiveWest? At LiveWest, we believe in creating a home for everyone. We're more than just a housing provider-we're a community builder. Working with us means: <ul> <li>Being part of an Ofsted-registered service that makes a real difference in young lives. </li> <li> Access to training and development, including safeguarding and mental health support. </li> <li> A values-driven culture that prioritises safety, collaboration, and continuous improvement. </li> <li> A supportive team environment where your voice is heard and your wellbeing matters. </li></ul>This role is being offered on a full time basis working 37 hours per week from 5pm to 4am. Shift patterns will be 4 days on, 3 days off and then 3 days on 4 days off with an expectation to work some weekends. This is an onsite role based at our Truro Foyer service. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to an enhanced DBS check. About The Candidate To be successful in your application for the role of Night Intensive Housing Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experienced in working with young people, particularly those facing homelessness or complex needs. </li> <li> Knowledgeable about safeguarding, housing and welfare benefits, and risk management. </li> <li> Confident in lone working, with strong communication and problem-solving skills. </li> <li> Able to maintain professional boundaries and build trust with vulnerable individuals. </li> <li> Comfortable working weekends and managing a varied workload. </li></ul>Qualifications: <ul> <li>Level 3 qualification (or working towards) in youth work, health and social care, mental health, or housing. </li> <li> IT literacy and strong written communication skills. </li> <li> Understanding of Ofsted supported accommodation regulations and the Children's Act 1989 (desirable).</li> <li> Desirable: Mental Health First Aid, Safeguarding certification, Coach qualification. </li></ul>Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Night Intensive Housing Worker

Housing Options Officer Ref: RNR002929-2 Salary: £33,143 p.a. plus benefits 37 hours per week 1 year Fixed term contract Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Following the implementation of The Homelessness Reduction Act it is an exciting time to work within our Housing Options team. If you are an energetic and enthusiastic person that embraces change positively and wishes to make a difference to people's lives and have a positive impact, then we want to hear from you. You must be an excellent team player who can work in a high-pressured, constantly changing environment, and conduct yourself with professionalism and empathy. Your next role You will interview and case manage people in housing need, giving high quality advice and assistance and dealing tactfully and sympathetically with applicants in frequently stressful circumstances. As a Housing Options Officer, you will also ensure that customers are aware of their legal rights and liaise with housing providers and other agencies, including Citizen's Advice, The Courts, Police and Probation and Social Services to find positive outcomes for your customers. This post provides an excellent opportunity to work alongside dedicated officers providing housing advice and assistance to customers who are experiencing or are at risk of domestic abuse. Knowledge of housing law and homelessness legislation would be beneficial but not essential as full training will be provided. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). You will be subject to an enhanced Disclosure and Barring Service Check Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. Previous applicants need not apply. For further information about the role, please contact Vikki Castle, Housing Options Manager, at <a href="mailto:vcastle@swindon.gov.uk" target="_blank">vcastle@swindon.gov.uk</a> Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application, please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 26 January 2026 Interview date: 2 February 2026

Housing Options Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working within our Alcohol and Non-opiate Low Intensity Team, based in Southwark. The team supports people with their or their loved ones' drug and/or alcohol issues. Where: Southwalk Hours: Full Time, 37.5h per week Full Time Salary Range: £27,861.26 - £32,002.35* Allowances: £4133.14 Inner London Weighting paid pro rata Contract Type: Fixed Term TBC *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li> Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li> Providing screening, assessment, and recovery planning and onward referral</li><li> Reducing drug and alcohol related harm to service users and the wider community</li><li> Promoting carer, service user and community involvement</li><li> Providing advocacy for access to partnership services</li><li> Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li> Research, design and prepare subject matter and materials for groups / pods.</li><li> Deliver structured content within group settings to service users at various stages of recovery</li><li> Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li> Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li> Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li> Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li> Be an excellent communicator, both verbal and written with good IT skills</li><li> Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li> Have a good working knowledge of mental health interventions, services, and good practice</li><li> Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li> Ability to manage change successfully in a way that prioritises the needs of service users</li><li> Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li> Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li> 25 days holiday (+ bank holidays) rising by 1 day for each years' service -Capped at 30 days</li><li> Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li> Contributory pension scheme</li><li> Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li> A friendly and supportive team</li><li> Training, career development &amp; progression opportunities</li></ul>Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Iain Maclean | <a href="mailto:iain.maclean@cgl.org.uk" target="_blank">iain.maclean@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We are looking for an experienced Neighbourhood Housing Officer (on a 12 month FTC) to join our fantastic Neighbourhood Team! Be the driving force behind great neighbourhoods - supporting residents, resolving issues, and delivering an exceptional customer experience! We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Please note, this role is on a 12 month FTC. Requirements Outline of key responsibilities... <ul><li>In this role, you'll be a key player in managing and addressing tenancy and estate management challenges, collaborating with a dedicated team. You'll oversee a caseload within a specific geographic area, taking responsibility for each case until a solution is fully reached</li><li>As the first point of contact for the Neighbourhood and Estate team, you'll handle inquiries via phone, email, and in person. You'll connect with other teams when needed to ensure that customer queries are addressed quickly and in line with our service standards and KPIs</li><li>Your proactive nature will help you investigate any potential breaches of tenancy conditions, ensuring appropriate actions are taken to resolve issues. This includes serving Notices of Seeking Possession, gathering evidence, recommending injunctions or legal actions, and attending court hearings</li><li>You'll also handle all tenancy and neighbourhood processes, including administration, while adhering to statutory timelines, policies, and procedures for mutual exchanges, successions, management transfers, settling-in visits, welfare visits, tenancy changes, notices, and more</li><li>By taking a swift and victim-centred approach to reports of anti-social behaviour, you'll work to understand the issues affecting our communities and their root causes. Your proactive efforts will help resolve and prevent anti-social behaviour (ASB) in collaboration with the Tenancy Enforcement Team Leader, providing guidance and determining when escalation is necessary</li></ul>We are looking for someone who has... <ul><li>Experience in providing excellent customer service, whether it's through phone calls, face-to-face interactions, or emails, ideally in a housing setting</li><li>An understanding of the current laws related to housing, especially landlord and tenant regulations within the realm of social housing</li><li>Self-motivated, capable of working independently while effectively planning their workload and achieving performance goals</li><li>Strong negotiation skills are essential, as you'll be handling challenging situations and working towards positive outcomes for our customers</li><li>Additionally, a valid driving license is required, as you'll need to travel between sites and conduct visits when needed</li></ul>Benefits In return, we are offering... <ul><li>An annual salary of £35,932.59 plus a car allowance of £1,545 per annum</li><li>We are committed to providing a healthy work-life balance for employees and their families, as such we operate full hybrid working conditions from home and our office in Bury St Edmunds</li><li>Flexible working around a 37 hour week</li><li>Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year</li><li>Pension - between 7% - 12% dependant on individual contribution</li><li>Life assurance - a payment of X3 your salary.</li><li>Annual Flu Jab - provided each winter to all employees.</li><li>Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points</li><li>Competitive medical cashback plan</li></ul>"At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay." Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.

Neighbourhood Housing Officer

Job Description This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Salary range: £52,194 - £55,323 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time Lead, Inspire, and Make a Lasting Impact - Join Brent's Specialist Homelessness Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post A Leadership Opportunity to Change Lives This post focuses on leading and managing a team of officers to deliver an effective assessment and allocations service, ensuring compliance with legislation and the Council's Allocation Scheme. The Person A Passionate, Resilient and Skilled Leader We are seeking an ambitious and proactive individual who is self-motivated, has a positive attitude and thrives in a busy and challenging environment. You will also need: <ul> <li>A comprehensive knowledge of housing legislation, case law and experience in allocations.</li> <li>Proven experience in leading and managing a successful housing allocations team </li> <li>Excellent negotiation and problem-solving skills </li> <li>A people-focused approach, with a commitment to delivering an exceptional service</li> <li>Effective communication is key in this role, as well as the ability to interact confidently with the various stakeholders, be a problem solver and resilient.</li></ul>This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you. Apply today and be part of a team making real change happen. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date for redeployees: Tuesday 20 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Social Housing Assessments and Lettings Team Leader

Are you passionate about making a positive impact on resident's lives? Do you have excellent communication and problem-solving skills? We are looking for a Housing Options Officer to help provide an effective and proactive homeless prevention and relief service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. The Role You will work as part of the wider Housing Services service area. This role is responsible for providing comprehensive housing information, advice, and assistance to the public in order to prevent or delay homelessness and to promote local housing options. You will also assess homeless applications advising applicants of their options and ensure they receive appropriate information and, where necessary, are signposted to other useful sources of help. Who we're looking for: <ul><li>Experience in Housing options within a local authority or Registered Provider setting. </li><li>Experience of housing advice and casework. </li><li>Experience of working with external agencies to deliver successful outcomes.</li><li>Ability to deal with complex cases through multi-agency working. </li><li>People skills with the ability to communicate well with customers, Councillors, and external agencies. </li><li>Able to interpret policy, procedures, and strategies in relation to Housing Needs. </li><li>Self-sufficient in the use of databases and MS Office products and the use of CRM (Customer Relationship Management Systems. </li><li>Able to write accurate and clear correspondence and reports. </li><li>Able to plan and prioritise when under pressure. </li><li>Ability and commitment to working with individuals and groups to problem solve and achieve positive service outcomes. </li><li>Able to innovate by both conceiving and implementing new services or improvements to existing services. </li><li>Pragmatic, creative, and flexible approach to problem solving and committed to taking initiative and achieving practical solutions. </li><li>An understanding of local government services and functions and the major issues facing local government.</li><li>Experience of working with Elected Members and of dealing with politically sensitive issues.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you. If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail David Wilcox at <a href="mailto:dwilcox@tandridge.gov.uk" target="_blank">dwilcox@tandridge.gov.uk</a> Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what local government reorganisation means for us. Salary range <ul><li>£30,000 - £35,000 per year</li></ul>

The Vacancy Fulltime: 37hrs per week - Fixed Term Contract (6 Months) Proposed Interview Date: TBC We have an exciting opportunity for a Neighbourhood Officer to work as part of a customer focused, collaborative team responsible for the management of the Trust's estates, including investigating breaches of tenancy, ensuring that anti-social behaviour is addressed by working in collaboration with external partners, regularly monitoring the Trust's estates to ensure areas are safe, clean and well maintained. Key Responsibilities Include: <ul> <li>To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures.</li> <li>To provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with.</li> <li>To attend court to represent the Trust and provide witness statements as required</li> <li>Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison.</li> <li>To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement.</li></ul>For a full list of responsibilities please see the attached Role Profile Our Ideal Candidate Will Have: Educations and Qualifications: <ul> <li>Full, current, valid driving licence.</li></ul>Skills, Knowledge and Abilities: <ul> <li>Experience of working within Housing or a similar customer focused organisation.</li> <li>An understanding of the importance of confidentiality and data protection of business information.</li> <li>Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally.</li> <li>Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision.</li> <li>Possess a high level of accuracy and attention to detail when recording information.</li> <li>Possess good IT skills to include use of Word, Excel, Outlook and Teams.</li></ul>Please note this role is subject to a Basic Disclosure and Barring Service check The Company We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working. As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community. Our Strategy Inspiring Organisation: Outstanding colleague engagement Inspiring Organisation sets out the path to outstanding colleague engagement which we believe necessary to achieve 90% tenant satisfaction, and the actions we will take over the next year. Inspiring Communities: 90% customer satisfaction Inspiring Community sets out the path to increasing tenant satisfaction from 74% to 90%, and the actions we will take over the next year. Inspiring Innovation: Creating £3m of capacity to invest Inspiring Innovation sets out the path to freeing up a further £3m per year that we believe necessary to invest in providing the best possible home, service and workplace, and the actions we will take over the next year. Governance We will operate in a culture where strong governance, compliance and risk assessment is business as usual. Homes We will actively manage our existing homes, and deliver new affordable housing to provide quality homes for current and future customers. Our Benefits Learning And Development Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training &amp; courses Time Off Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave Prioritising Mental Health Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins Aviva Pension Scheme Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover Health Schemes Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion] Salary Sacrifice Schemes Cycle to work, and Tusker Car Scheme Shopping discounts Access to our Employee Assistance Programme staff recognition awards Support for your qualifications Pension Access to our mental health first aiders

Neighbourhood Officer

Job Description Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning. We have an opportunity for a Grounds Maintenance Assistant to join our team in the Welwyn Garden City area on a permanent, full-time basis. You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Grounds Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, Including COSHH and PPE.</li></ul>The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes: <ul><li>Competitive salary of £25,845 per annum. </li><li>Hours of work are Monday to Friday, 35 hours per week.</li><li>25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service, plus Partnership Days.</li><li>Healthcare Cashback Plan.</li><li>Pension Contributions - up to 9% matching contributions.</li><li>3 x Life Assurance.</li><li>Cycle to Work Scheme.</li><li>Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li><li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If this sounds like the role that you are looking for, we would love to hear from you, apply today! INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

223 Community and customer services Jobs in United Kingdom