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<ul><li>Reference: EC187 </li><li>Division: Crawley Homes </li><li>Salary: £29,282.00 - £31,904.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 19 December 2025 </li><li>Interview date:22 January 2026</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 11 January 2026 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about delivering excellent customer service and making a difference to our residents? We are looking for a dedicated Housing Assistant to join our Tenancy Services team in Crawley Homes. This is a fantastic opportunity to grow your career in a supportive and dynamic environment. If you have a strong background in office administration and a passion for public service, we'd love to hear from you. As a Housing Assistant, you'll play a key role in supporting the delivery of high-quality housing services. Your responsibilities will include: <ul><li>managing direct debit processes and rent control tasks</li><li>handling low-level rent arrears and processing refunds</li><li>supporting the Tenancy Management team including mutual exchanges, name changes, and tenancy queries</li><li>assisting with the voids and lettings process - from receiving keys to creating tenancy agreements</li><li>responding to housing enquiries and maintaining accurate records</li></ul>What we're looking for: <ul><li>proven admin experience, ideally in housing or local government</li><li>excellent communication and organisational skills</li><li>ability to work independently and as part of a team</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information Satisfactory clearance of a Basic Disclosure and Barring check (DBS) is a condition of employment. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:Asad.Raja@crawley.gov.uk" target="_blank">Asad.Raja@crawley.gov.uk</a>, Area Housing Manager or call on 01293 438755. Apply for this job Related documents <ul><li> Housing Assistant job description (PDF, 137.78 KB) </li></ul>Salary range <ul><li>£29,282 - £31,904 per year</li></ul>

Housing Assistant

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our West Sussex service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Within this role you'll be working as part of the West Sussex Drug and Alcohol Wellbeing Network. The role is based in our East Team covering Crawley and Mid Sussex. There will be an expectation for the post holder to work from other locations across West Sussex as required Part Time Hours: 18.75 per week Full time Salary Range: £27,861.26 - £32,002.35* *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 11/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Roberts | <a href="mailto:rebecca.roberts@cgl.org.uk" target="_blank">rebecca.roberts@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Recovery Coordinator - West Sussex At Change Grow Live, we believe in people - in their strengths, their potential, and their ability to change the direction of their lives. We support people with compassion, respect and dignity, creating safe spaces where they are seen and valued as individuals. Our values - Be Open, Be Compassionate, Be Bold - guide everything we do. They help us build trusting relationships and deliver care that empowers people to grow and live life to its fullest. We now have an exciting opportunity for a Recovery Coordinator to join our West Sussex team. If you are someone who can engage, motivate and walk alongside people in their recovery journey, we'd love to hear from you. About the Role As a Recovery Coordinator, you will play a key part in supporting people from their first contact with our service right through to their ongoing recovery. Your work will be rooted in empathy, curiosity and partnership, ensuring every person receives the right intervention at the right time. In this role, you will: <ul><li>Provide consistent, person-centred support throughout the treatment and recovery journey.</li><li>Deliver tailored harm reduction and psychosocial interventions, both one-to-one and in groups.</li><li>Develop clear, recovery-focused detoxification plans, including thorough pre-detox preparation and post-detox aftercare.</li><li>Build strong links with local partners, referring people to mutual aid, community networks and wider support.</li><li>Champion the involvement of service users, families and communities in all aspects of recovery.</li><li>Advocate for individuals to access partnership services and overcome barriers to engagement.</li><li>Support service users in building resilience, reconnecting socially, and developing meaningful, purposeful lives.</li></ul>Every day you will make a tangible difference - helping people feel supported, heard and hopeful. Where: Worthing Hours: Full time, 37.5 per week Full Time Salary Range*: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Interviews will take place on 7th and 8th January 2026. Responsibilities About You You will bring: <ul><li>Experience and understanding of delivering interventions for people affected by substance use.</li><li>Strong communication skills and confidence working with digital systems.</li><li>A proactive, organised approach, with the ability to prioritise and manage a varied caseload.</li><li>Knowledge of mental health interventions, services and best practice.</li><li>Excellent interpersonal skills, with the ability to build relationships across teams, agencies and stakeholder groups.</li><li>Flexibility and resilience, with a focus on what is best for the people we support.</li><li>An understanding of information governance and a commitment to maintaining high standards of confidentiality and safeguarding.</li><li>A desire to learn, grow and contribute to a culture of continuous improvement and shared development.</li></ul>If you care deeply about helping people thrive, you'll feel right at home in our team. What We Offer <ul><li>25 days' annual leave plus bank holidays, rising to 30 days after five years.</li><li>A dedicated weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme.</li><li>Contributory pension scheme.</li><li>Access to a wide range of benefits, including shopping, cinema and holiday discounts.</li><li>A warm, supportive team environment where you can bring your whole self to work.</li><li>Extensive training, career development and progression opportunities.</li><li>Refer a Friend scheme.</li></ul>How to Apply Please ensure your application reflects the attached Job Description and Person Specification, outlining how your skills and experience match the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. We are unable to support new visa applications or extensions for time-limited visas. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 7/1/2026 Closing Date 2/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ronnie Evans Harvey | <a href="mailto:Ronnie.evans-harvey@cgl.org.uk" target="_blank">Ronnie.evans-harvey@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

3 Community and customer services Jobs in West Sussex