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At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It's all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. Set on a spectacular, two-mile surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday and it's a wonderful place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. An unforgettable holiday experience Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome. Our House Manager role: We're looking for an attentive, organised, proactive House Manager to exceed our guests' expectations, and ensure that their experience before, during, and after their stay is the best it can be. You'll embody the spirit of Watergate Bay Hotel with your friendly, considerate manner, and oversee daily hotel operations across all areas. You'll also ensure a seamless experience, notably during key periods of demand, and proactively identify issues, taking proactive measures to prevent them from occurring, and monitor guest touchpoints, ensure cleanliness, ambience, and service standards are upheld, and build relationships with new and returning guests. In return you'll find yourself in a team with a shared outlook on life where friendship, connection, flexibility, and variety, are a guaranteed part of your working day. Please note, this role is 37.5 hours. As our House Manager you'll be: <ul><li>Representing the hotel management in all guest related matters.</li><li>Overseeing daily hotel operations across all departments during shifts. </li><li>Monitoring guest touchpoints to ensure cleanliness, ambience and service standards are upheld. </li><li>Assisting in covering our Night Manager during holidays &amp; sickness. </li><li>Completing weekly booking checks to ensure room availability and dinner bookings. </li><li>Providing hands on support in all Front of House operational areas during peak times.</li><li>Carrying out regular checks to ensure both front and back of house are presented to the correct expected standard.</li><li>Personally welcoming groups, VIP's, and repeat guests and being their key point of contact, as well as ensuring special touches are organised.</li><li>Coordinating special requests and special occasion stays.</li><li>Reviewing guest feedback and communicating back to teams the positives and areas of improvement.</li><li>Addressing complaints, feedback, and inquiries with a proactive and solution-orientated focus.</li><li>Proactively ensuring the delivery of any guest requests across all areas of the hotel. </li><li>Identifying opportunities to surprise and delight new and returning guests and actioning these accordingly.</li><li>Identifying opportunities to improve guest experience across all areas of the hotel and implementing an action strategy accordingly.</li><li>Acting as an ambassador for Watergate Bay Hotel at all times.</li></ul>You'll also: <ul><li>Maintain a safe working environment at all times, recording any accidents in the accident book.</li><li>Have knowledge of the fire evacuation procedure for all areas, and ensure all staff are fully trained and aware of what to do in the event of a fire.</li><li>Act as the emergency response leader during your shift. </li><li>Communicate and uphold standards around uniform and personal grooming.</li><li>Ensure detailed shift reporting and follow up between teams. </li><li>Liaise with department heads and supervisors to resolve operational issues. </li><li>Communicate with guest services &amp; reservations to ensure seamless guest journey.</li><li>Work in accordance with Department Heads and Supervisors to improve all aspects of guest experience.</li><li>Have a good understanding of why we are working towards a B Corp accreditation.</li><li>Understand our shared responsibility to look after our team and planet.</li><li>Be an active participant in B Corp related initiatives and workshops.</li></ul>The skills you'll be sharing with us: <ul><li>A minimum of 1 year in a management position (within a similar role)</li><li>Solid organisational skills</li><li>A positive, proactive approach to team leadership</li><li>A good knowledge of customer care/ complaint handling</li><li>A natural communicator</li><li>Confident making decisions under pressure</li><li>Amenable to a flexible working schedule, including weekends</li><li>A guest-focused mindset</li><li>Responsible, with an excellent attention to detail</li><li>Ability to work to your own initiative</li><li>Strong accuracy in numerical documentation (desirable)</li><li>First Aid Qualification (desirable)</li><li>Pool Emergency Response training (desirable)</li></ul>What we'll offer you: <ul> <li>A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches</li> <li>A welcoming team, eager to support and encourage each other</li> <li>Excellent career prospects in an ever-expanding organisation</li> <li>Special rates for you and your friends and family to stay at the hotel</li> <li>Team discounts on treatments in Swim Club</li> <li>Discounts for you and your friends and family at: Zacry's, The Beach Hut, and Living Space Restaurants.</li> <li>Team discount at our Cubs coffeeshops</li> <li>Team discounts at Shop on the Beach and other partner businesses</li> <li>Free surf lessons, surfboards and wetsuits hire from Wavehunters</li> <li>Team social events throughout the year</li> <li>Team assistance scheme - a dedicated helpline for support &amp; advice on topics from mental health through to managing your finances</li> </ul>From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. If you would love to join us as our House Manager, apply now and be part of our journey at Watergate Bay hotel, a wonderful place to work.

House Manager

Job summary All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 28th November 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. Main duties of the job The Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. To be eligible, clients need to be in temporary, supported, emergency or private rented accommodation.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.We work alongside the community teams and with external agencies to support our clients to prevent homelessness. The focus is to support in any way that the client needs to help them remain accommodated.Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. About us WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them. Job description Job responsibilities About the RoleAll applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 28th November 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. As a Housing Support Worker we offer a starting salary of £25,000, rising each year in line with our pay progression salary bands, rising to £30,000 per year. For further details please reach out to a member of the recruitment team via . Please refer to the linked job description to support your application.We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! Job OpportunityThe Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. To be eligible, clients need to be in temporary, supported, emergency or private rented accommodation.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.We work alongside the community teams and with external agencies to support our clients to prevent homelessness. The focus is to support in any way that the client needs to help them remain accommodated.Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Essential Skills<li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li><li>Successful track record of working with substance misuse clients</li><li>Resilient and the ability to prioritise and work under pressure</li><li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li><li>Excellent verbal and written communication skills</li><li>Be IT competent</li><li>Knowledge and understanding of homelessness, assessment, care planning and key working</li><li>Ability to build effective relationships with a range of internal and external stakeholders</li><li>Ability to work effectively as a team player</li><li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li><li>Ability to work flexible and unsocial hours as required</li> You will also be required to work occasional Saturdays. About CompanyWithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li> Job description Job responsibilities About the RoleAll applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 28th November 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. As a Housing Support Worker we offer a starting salary of £25,000, rising each year in line with our pay progression salary bands, rising to £30,000 per year. For further details please reach out to a member of the recruitment team via . Please refer to the linked job description to support your application.We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! Job OpportunityThe Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. To be eligible, clients need to be in temporary, supported, emergency or private rented accommodation.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.We work alongside the community teams and with external agencies to support our clients to prevent homelessness. The focus is to support in any way that the client needs to help them remain accommodated.Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. Essential Skills<li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li><li>Successful track record of working with substance misuse clients</li><li>Resilient and the ability to prioritise and work under pressure</li><li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li><li>Excellent verbal and written communication skills</li><li>Be IT competent</li><li>Knowledge and understanding of homelessness, assessment, care planning and key working</li><li>Ability to build effective relationships with a range of internal and external stakeholders</li><li>Ability to work effectively as a team player</li><li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li><li>Ability to work flexible and unsocial hours as required</li> You will also be required to work occasional Saturdays. About CompanyWithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li> Person Specification Qualifications Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li> <li>Ability to work flexible and unsocial hours as required</li> <li>You will also be required to work occasional Saturdays.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li> <li>Ability to work flexible and unsocial hours as required</li> <li>You will also be required to work occasional Saturdays.</li> </ul>Person Specification Qualifications Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li> <li>Ability to work flexible and unsocial hours as required</li> <li>You will also be required to work occasional Saturdays.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall)</li> <li>Ability to work flexible and unsocial hours as required</li> <li>You will also be required to work occasional Saturdays.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name We Are With You Address Truro Truro TR1 2EJ Employer's website

Housing Support Worker Penzance (Ref:0067ZB)

Homelessness Support Coordinator Application Deadline: 7 December 2025 Department: Resettlement - Penzance Employment Type: Permanent - Full Time Location: Penzance Reporting To: Faye Hookins Compensation: GBP 29,352 / year Description As a Homelessness Support Coordinator, you will work with individuals who have been rough sleeping or who are at risk of rough sleeping in Cornwall. You will carry out intensive assessments to identify clients' support and housing needs, advocate for them and help them to access the services they need. As part of the Non-Residential team primarily based at the Breadline Centre in Penzance, you will also be expected to provide cover at the Truro Resource Centre when required. Your duties will include the organisation of groups and meetings within the projects, supporting colleagues with assessments and the reconnection of clients to their hometowns, and facilitating the "drop in" sessions provided by the organisation. Whilst you will normally work within the services' opening hours, there will be a requirement for occasional evening and weekend work as directed by the Non-Residential Service Manager. This will include providing support to St Petrocs' emergency "Winter Service" during the colder months. Interviews are expected to take place on Friday 12th December. Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. What you'll be doing. <ol><li>Work with clients to provide an intensive assessment of their social, welfare and housing needs.</li><li>Prepare a comprehensive risk management and support plan with the client to address their needs.</li><li>Locate and provide housing, social and welfare solutions in accordance with the needs assessment.</li><li>Liaise with partner and specialist agencies to enable rough sleepers to access their services (e.g. housing, drug and alcohol, health, welfare rights and legal services).</li><li>Establish a profile of the needs of service users and maintain digital records. This will include keeping accurate file and case notes.</li><li>Negotiate access for clients to any appropriate forms of accommodation and ensure that appropriate support is available.</li><li>Advocate for people sleeping rough in accessing services, including 'reconciliation' work with other agencies.</li><li>Liaise regularly and work closely with partner, voluntary and statutory agencies. This will include housing providers, DAAT, Police, Probation, Job Centre+ and the Benefits Agency and other linked in Support Workers.</li><li>Liaise with "Health for Homeless", primary and secondary health care services including mental health services to ensure that service users receive timely and appropriate services to meet their needs.</li><li>Ensure the needs and requirements of the funding and partner agencies are met.</li><li>Provide a telephone advice service during working hours.</li><li>Assist with building upkeep and maintenance, e.g. undertaking and recording necessary health and safety checks, general cleaning and tidying. </li><li>Support volunteers with receiving and sorting donations of bedding, clothing, and other items.</li><li>Ensure clients are fed by preparing donated food items or making sandwiches.</li><li>Work in other areas of the service as required.</li><li>Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.</li><li>Carry out any other duties as reasonably requested.</li></ol> Who we're looking for. You'll share our core values: Honesty, Integrity, Equality &amp; DignityYou should have previous experience of working with vulnerable adults, along with a knowledge and appreciation of the many complex issues surrounding homelessness. Importantly, we're looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved, and it can be prevented. In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Due to the nature of our work, you must also have a valid driving licence and access to a vehicle. Essential Criteria <ul><li>Commitment to our services and the people we serve</li><li>Able to follow processes and maintain high standards</li><li>Comfortable working independently</li><li>Ability to work well under pressure and adapt to changing priorities</li><li>Able to manage conflict and challenging behaviour</li><li>Able to relate to and motivate disadvantaged individuals</li><li>Energetic, creative and driven, with a proactive and positive approach</li></ul>What it's like working with us. We know that our staff are at their best when they feel supported, happy, and healthy - at work and at home. To that end, we're pleased to offer the following employee benefits: Family <ul><li>33 days annual leave a year, including bank holidays</li><li>Enhanced maternity, partner, shared parental, and adoption pay</li><li>Paid time off for neonatal care</li><li>Paid time off for IVF treatment</li></ul>Financial <ul><li>Competitive pension scheme</li><li>Long-service awards</li><li>Non-contributory life insurance (up to 3 x basic salary)</li><li>Paid professional subscriptions (where relevant to role) </li></ul>Wellbeing <ul><li>Enhanced sick pay scheme</li><li>Employee assistance programme (EAP) including access to counselling services</li><li>Free eye tests and free vaccinations</li></ul>

3 Jobs in Cornwall