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Shape the future of housing services in Barnsley Are you an exceptional leader with a passion for delivering outstanding housing services and creating thriving communities? Berneslai Homes is seeking a dynamic Head of Housing Management to join our Senior Management Team and play a pivotal role in shaping the strategic direction and operational excellence of our estate services.Who are we?At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator of Social Housing.About the roleAs Head of Housing Management, you’ll lead a diverse portfolio of services including housing and tenancy management, income and leaseholder services, community buildings, and specialist support initiatives. You’ll be responsible for driving transformational change, ensuring compliance with regulatory standards, and embedding a culture of prevention and early intervention across all service areas.This is a high-impact role where you will:<ul><li>Lead strategically: Develop and deliver innovative strategies aligned with our Strategic Plan.</li><li>Champion safeguarding: Act as the company’s Safeguarding Lead, ensuring the safety and wellbeing of vulnerable customers.</li><li>Drive performance: Manage a £5.8m budget and lead a team of 140 professionals to deliver exceptional services.</li><li>Influence partnerships: Represent Berneslai Homes at key strategic boards and partnerships, shaping policy and practice at local and regional levels.</li><li>Innovate for impact: Introduce new ways of working, secure external funding, and deliver initiatives that make a real difference to our tenants and communities.</li></ul>What we’re looking forWe need an inspirational leader who:<ul><li>Holds a relevant degree or equivalent professional qualification.</li><li>Has extensive knowledge of housing law, safeguarding legislation and regulatory compliance.</li><li>Brings proven experience in strategic leadership within a complex public sector environment.</li><li>Demonstrates resilience, adaptability, and a track record of delivering transformational change.</li><li>Is customer-focused, with exceptional communication and influencing skills at all levels.</li></ul>Why join us?At Berneslai Homes, we’re committed to creating safe, sustainable and vibrant communities. You’ll have the opportunity to:<ul><li>Shape services that directly improve lives.</li><li>Work with passionate colleagues in a supportive, forward-thinking organisation.</li><li>Enjoy a competitive benefit package, and opportunities for professional development.</li></ul>You can find out more about the role, the benefits of working for us and how to apply on our website.

Head of Housing Management

Are you passionate about making a real difference in people’s lives and creating places to be proud of?&nbsp;Do you have extensive experience in leading housing management services within the social housing sector?&nbsp;We’re looking for a Neighbourhoods &amp; Allocations Manager with a previous track record in leading a&nbsp; team of housing/neighbourhood team leaders to deliver high-quality neighbourhood services that support our vision: Places to be proud of.&nbsp;As our Neighbourhood &amp; Allocations Manager, you’ll play a vital role in delivering our purpose of providing homes and supporting communities that improve lives. You’ll ensure our Place-based approach is embedded in day-to-day delivery, using customer insight and local intelligence to guide investment, strengthen partnerships, and make visible improvements in our neighbourhoods.&nbsp;This is a hands-on leadership role where you’ll balance people management, service delivery and improvement, and partnership working to achieve tangible results for our customers and communities.&nbsp;You;ll have the flexibility to work from wherever you’re most effective, whether that’s from home, one of our offices in Boston or Grimsby, or out and about in our communities,&nbsp; you’ll be visible to both colleagues and customers.&nbsp; You’ll spend time in neighbourhoods understanding what matters to customers, supporting your teams to deliver consistently and ensuring local priorities are acted upon.&nbsp;&nbsp;We’re offering an excellent salary of £48,745 plus some great benefits. Ideal candidate will live within travelling distance to the Grimsby and Boston offices.&nbsp;What will a typical week look like as a Neighbourhoods &amp; Allocations Manager&nbsp;Working at LHP offers variety, challenge and the chance to make a real difference, but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow.&nbsp;&nbsp;A typical week might include:&nbsp;<ol><li>Leading and supporting Neighbourhood Team Leaders: setting clear expectations, reviewing priorities, and ensuring consistent delivery standards across tenancy management, allocations and place-based activity; making sure the basics are done well every time.</li><li>Driving service improvement: analysing performance and customer insight data to identify trends and gaps, implementing actions to address root causes, and embedding learning into everyday practice.</li><li>Monitoring performance and outcomes: overseeing dashboards, KPIs and audit findings to ensure targets are achieved, risks are identified early, and corrective action is taken promptly.</li><li>Embedding Consumer Standards: ensuring tenancy, neighbourhood and home standards are fully understood, implemented and evidenced across all areas of delivery.</li><li>Leading assurance and reporting: providing clear, evidence-based updates for senior leadership that demonstrate performance, compliance, and continuous improvement.</li><li>Developing leadership capability: coaching and mentoring Team Leaders to strengthen confidence, decision-making and the effective management of people, performance and complex cases.</li><li>Delivering our Place-based approach: translating organisational priorities into local action through Neighbourhood Action Plans and investment activity, ensuring decisions are shaped by customer insight, aligned with local authority and partner priorities, and result in visible, measurable community impact.</li><li>Working collaboratively across directorates: building strong, solution-focused relationships with Repairs, Assets and Customer Services to ensure joined-up, customer-centred delivery.</li><li>Working collaboratively with partners: fostering effective relationships with local authorities, police, voluntary organisations and community groups to tackle shared priorities, strengthen neighbourhood resilience, and create joined-up responses to local issues.</li><li>Championing a culture of accountability and learning: recognising achievement, addressing underperformance, and ensuring that lessons from complaints, feedback and data actively shape service design and delivery.</li></ol>&nbsp;What skills, attributes and experience will I need as a Neighbourhoods &amp; Allocations Manager?&nbsp;<ul><li>Proven experience in leading and managing housing or neighbourhood services within the social housing sector, with responsibility for multiple teams or service areas such as tenancy management, allocations, and place delivery.</li><li>Strong track record in delivering service improvement, using performance data, customer insight and feedback to identify issues, implement solutions, and evidence impact.</li><li>In-depth understanding of housing legislation, tenancy law, safeguarding responsibilities with the ability to provide assurance and professional advice to others.</li><li>Comprehensive knowledge of the Consumer Standards and how to embed them into day-to-day practice, ensuring compliance is demonstrated through evidence and outcomes.</li><li>Track record of delivering place-based improvements, using customer and community insight to shape local delivery, influence investment decisions, and work with partners to create positive change in neighbourhoods.</li><li>Experience in leading through others, coaching and developing team leaders to manage performance, motivate colleagues and build consistent standards across dispersed teams.</li><li>Experience in building and maintaining effective relationships with internal teams and external partners such as local authorities, police, and support agencies, with the ability to influence and drive shared outcomes.</li><li>Analytical and data literate, with the ability to identifying trends and interpret customer insight and translate them into meaningful actions. Ability to report trends and insight with clarity to senior leadership.</li><li>Excellent partnership and influencing skills, with the ability to align delivery with local authority priorities and community initiatives, ensuring our work contributes to broader place outcomes and shared accountability across neighbourhoods.</li><li>Strong communication and leadership presence, able to set direction, hold people to account, and maintain standards while building a positive, learning-focused culture.</li><li>Confidence working in a high-accountability environment, balancing empathy with professional judgement and maintaining focus under pressure.</li><li>Knowledge of housing management systems and digital tools to record, track, and evidence service delivery and casework.</li><li>Driving Licence: Full UK driving licence and access to a vehicle for travel across neighbourhoods.</li><li>Hold or be actively working towards a recognised professional qualification in Housing (e.g. CIH or equivalent).</li></ul>&nbsp;Please download full Job Description below.&nbsp;What are Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.&nbsp;As an LHP colleague, you'll receive a whole bunch of benefits, including<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>Discounted shopping vouchers through Westfield Health</li><li>The ability to earn additional holiday days through full attendance</li><li>Ability to purchase additional holidays</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>&nbsp;How to ApplyIf you're an experienced housing leader who’s passionate about making a real difference and inspiring teams to deliver for our communities, this is your chance to help ensure people across Lincolnshire have homes and neighbourhoods they can truly be proud of. We’d love to hear from you.&nbsp;Please upload your most recent CV and include a brief supporting statement that highlights the skills and experience you bring, specifically those that align with the key responsibilities outlined in the job description.&nbsp;Interviews will take place in&nbsp;Grimsby on the 6th February&nbsp;For an informal conversation please call Gary on 07526085083 &nbsp;Finally some key Information&nbsp;At Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.&nbsp;It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chat&nbsp;Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.&nbsp;To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process&nbsp;All offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.&nbsp;Neighbourhoods &amp; Allocations Manager - Job Description.pdf &nbsp;

Lincolnshire Housing Partnership

Neighbourhoods and Allocations Manager

We’re looking for a Procurement Manager to lead high-value, complex procurement activity and support the development of category management strategies across the organisation. You will act as a trusted commercial advisor, ensuring compliance with procurement legislation, delivering value-for-money outcomes, and building strong relationships with stakeholders and suppliers.This is a key role within our procurement function, supporting strategic sourcing, market engagement, risk management and contract delivery. You will play a vital part in strengthening our procurement capability and driving best practice across the Group.What you’ll do:<ul><li>Lead and manage high-value (above-threshold) procurement projects in line with agreed category and procurement strategies, overseeing market engagement, option appraisals, evaluations, negotiations and contract execution.</li><li>Support Procurement Business Partners with the development and implementation of category strategies, ensuring alignment with business objectives, legislation and best practice.</li><li>Provide expert advice, challenge and guidance on Procurement Policy, the Public Contracts Regulations and all relevant legislation to ensure compliance across the Group.</li><li>Build and maintain strong, collaborative relationships with stakeholders at all levels, fostering a joined-up approach to the procurement of goods, services and works.</li><li>Maintain an accurate forward plan of contracts, ensuring visibility of upcoming requirements and future activity.</li><li>Promote a culture of integrity, ethics and compliance, ensuring controls are robust, risks are managed, and policies are understood and adhered to.</li><li>Contribute to continuous improvement of procurement processes, documentation, commercial assurance and risk mitigation.</li></ul>&nbsp;What you’ll bring:<ul><li>Experience delivering category, procurement and/or contract management strategies with measurable cashable and non-cashable benefits.</li><li>Strong background working as a procurement professional in a large, complex organisation.</li><li>Significant experience delivering procurement projects using structured methodologies such as PRINCE2, meeting required time, cost and quality parameters.</li><li>Experience of leading public procurement procedures with knowledge of both PCR15 and PA23.</li><li>Expert understanding of procurement systems, legislation, policy, guidance and best practice across multiple categories of spend.</li><li>Ability to interpret and work with commercial contract terms and conditions.</li><li>Excellent stakeholder management and influencing skills, with the ability to build strong networks and work collaboratively.</li><li>Strong communication skills (written, verbal and presentation), supported by sound IT capability (Microsoft Office and procurement systems).</li><li>Relevant professional qualification(s), such as&nbsp;CIPS Level 5&nbsp;(or working towards).</li></ul>Why Join Us?At Peabody, we are guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;You will join a team committed to inclusion, innovation, and meaningful impact.&nbsp;What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>&nbsp;Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an&nbsp;anonymised CV&nbsp;and a short statement explaining why you’re the perfect fit for this role.&nbsp;&nbsp;We reserve the right to close this advert early if we receive a high volume of suitable applications.&nbsp;Closing date: 22nd January 2026 at midnight. Interviews will be held in person at our offices in Westminster Bridge Road on 3rd and 4th February 2026.&nbsp;&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Peabody

Procurement Manager

Few places in the UK offer a built environment as unique and diverse as Westminster. From architecturally significant estates – including listed buildings that demand sensitive and expert stewardship – to modern housing that requires innovative, future-focused investment. The Head of Major Works will play a role in shaping the future of communities across one of the world’s most iconic cities.&nbsp;<h5>THE ROLE</h5>Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we provide 22,000 homes to tenants and leaseholders.The Head of Major Works will lead the delivery of Westminster’s Housing Major Works £40million plus annual capital programme. You will provide both strategic vision and operational leadership, ensuring projects are delivered to the highest standard while keeping residents at the heart of every decision. With responsibility for a team of up to 60 staff and extensive contractor resources, you will drive performance, accountability, and innovation across a large-scale, high-profile programme.The remit of this role spans all construction activities through to handover. You will balance technical excellence and financial rigour with outstanding communication and collaboration, ensuring residents are engaged, informed, and empowered throughout the process.We’re looking for a construction professional with significant experience of capital programmes and the complexities of improving and preserving existing housing stock. You will be as comfortable working on listed estates as you are shaping investment in modern developments, with the expertise to safeguard Westminster’s architectural legacy while delivering modern standards and sustainability.Equally important will be your ability to create and inspire a resident-focused workforce – building a culture of pride, care, and professionalism. You will be a visible leader, motivating teams and contractors to deliver high quality, cost-effective outcomes, and championing continuous improvement.&nbsp;<h5>INFORMATION</h5>For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel at <a href="mailto:sunita.patel@starfishsearch.com" target="_blank">sunita.patel@starfishsearch.com</a> or Jamie Brown at <a href="mailto:jamie.brown@starfishsearch.com" target="_blank">jamie.brown@starfishsearch.com</a>.

Westminster City Council

Head of Major Works

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

At Peabody, our aim is to improve the quality of life for our residents. As a Collections Officer, you’ll play a key role in helping us achieve this by maximising income collection, reducing rent arrears and supporting customers to sustain their tenancies.&nbsp;This is a frontline role within our Income Collections team, with a strong focus on early intervention and customer engagement. You’ll be the first point of contact for customers in arrears, using data, insight and agreed policies to deliver an effective, legally compliant rent collection service while placing the customer at the heart of everything you do.&nbsp;What you’ll do:&nbsp;<ul><li>Manage a caseload of customer rent accounts across general needs and supported housing tenures, proactively maximising income collection while supporting customers to meet their rent obligations.</li><li>Monitor rent accounts on a weekly basis, taking timely and appropriate action to recover unpaid rent and other charges.</li><li>Carry out proactive outbound calls and case management activity to meet clearly defined performance targets and prevent arrears escalation.</li><li>Deliver an efficient, effective and legally compliant arrears service, with a strong focus on tenancy sustainment and early intervention.</li><li>Provide clear advice and support to customers on debt prevention, welfare reform and benefits entitlement.</li><li>Support customers to access Universal Credit and other housing-related benefits, working collaboratively with the DWP and Peabody’s Financial Inclusion team where appropriate.</li><li>Signpost and refer customers to internal support services, including Financial Inclusion, Tenant and Family Sustainment and Employment teams, to provide holistic support.</li><li>Manage the legal recovery process from start to finish, including preparing paperwork, making court applications, attending court and evictions where required.</li><li>Maintain a strong working knowledge of Peabody’s arrears escalation processes, policies and procedures, acting as a subject matter expert within the business.</li><li>Work collaboratively with colleagues and stakeholders, adapting to changing legislation, business priorities and customer needs.</li><li>Champion Peabody’s values and deliver a consistently high standard of customer service.</li></ul> &nbsp;What you’ll bring:<ul><li>Experience managing rent arrears and income collection across a range of housing tenures.</li><li>Strong knowledge of the arrear’s recovery process, welfare reform and housing-related benefits.</li><li>Proven experience of delivering excellent customer service in a fast-paced, target-driven environment.</li><li>Excellent organisational skills with the ability to manage a diverse caseload, prioritise effectively and meet deadlines.</li><li>Well-developed questioning, listening, influencing and negotiation skills, with the ability to support customers experiencing financial exclusion.</li><li>Excellent written and verbal communication skills, supported by strong numeracy and IT capability.</li><li>Experience of working collaboratively with internal and external stakeholders, including engaging with vulnerable customers.</li><li>Understanding of the importance of data quality and integrity, with the ability to use data to inform decision-making. &nbsp;</li></ul>&nbsp;Why join us?&nbsp;At Peabody, our values guide everything we do:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities.&nbsp;What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>&nbsp;Please read before applying&nbsp;Closing date: 21st January 2026 at midnight. Interviews will be held in person on Tuesday 2th January at our offices in Westminster Bridge Road. We reserve the right to close the advert early if we receive a high volume of suitable applications.&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Collections Officer

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;Join us as a Customer success advisor and play a key role in shaping the way our members and customers engage with CIH. You’ll be the first point of contact across phone, email and webchat, delivering a first‑class service and acting as a true ambassador for our brand. &nbsp;Every interaction is an opportunity to build relationships, promote the value of CIH membership, and guide customers towards the products, services and training that support their professional growth. With a focus on first‑time resolution, you’ll work confidently and proactively to achieve outstanding outcomes and high levels of satisfaction. &nbsp;In this dynamic role, you’ll influence member conversions, support commercial growth across all departments, and contribute to marketing campaigns through targeted follow‑up activity. You’ll also gather valuable customer insight, spotting trends and sharing feedback that helps shape future CIH products and services. &nbsp;If you’re passionate about helping people progress in their careers, thrive in a fast‑paced environment, and enjoy delivering exceptional customer experiences, we’d love to hear from you.&nbsp;How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at &nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Customer success advisor

Job Title:&nbsp;Customer success team leaderBand:&nbsp;5Salary:&nbsp;£34,608 - £36,555Location:&nbsp;Hybrid – Home / CIH officeHours: 35 hours per weekAbout us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We’re looking for an inspiring Customer success team leader to guide and develop our customer success advisors, ensuring every CIH member and customer receives a first‑class experience. In this pivotal role, you’ll lead a high‑performing team that delivers proactive, responsive and insightful support across all communication channels. As a key part of our business development function, you’ll champion CIH membership, products and services, driving member conversions and contributing to commercial growth across the organisation. Your leadership will help shape a culture of excellence, continuous improvement and customer‑centric thinking. &nbsp;Working closely with the head of business development, you’ll define and monitor KPIs, oversee first‑time resolution service delivery, and support targeted outbound engagement aligned with marketing campaigns and commercial opportunities. You’ll also play an active role in handling customer enquiries, analysing feedback trends and collaborating with internal teams to create seamless customer journeys. With a strong focus on CRM best practice, data accuracy and compliance, you’ll help embed new processes and systems that elevate our service standards. If you’re a confident leader who thrives in a dynamic environment and is passionate about empowering teams to deliver outstanding customer experiences, we’d love to hear from you.&nbsp;How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at&nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Customer success team leader

Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn To work within the service users and multi-agency team members in an essential liaison role to draw in local community assets to support the delivery of Recovery focussed outcomes, promoting and creating opportunities in visible recovery, harm reduction and brief interventions in the hub reception areas. Main duties of the job o Work as an integral part of the service in delivering high quality interventions within the hub. o Work with and support the Inclusion multi-disciplinary team o Facilitate harm reduction interventionso Supporting service users who are attending the reception area of the service.o Contributing to service users working collaboratively to build their recovery capital and ensuring positive recovery outcomes.o Ensuring service users have scheduled appointments and remove barriers to attendance.o Supervising recovery supporter volunteers.o Promoting visible recovery in the hub, especially in reception areas. o Reducing drug and alcohol related harm to service users and the wider communityo Ensuring that your work is evidence based, up to date and in accordance with current policy and legislation. o Ensuring the reception environment is welcoming and accessible. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To make home visits consistent with need.</li><li>To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral.</li><li>To assist and support medical and nurse prescribers during harm reduction and prescribing clinics.</li><li>To provide a range of structured psycho-social interventions including CBT based brief solution focused therapy and motivational enhancement techniques.</li><li>Make domiciliary visits to service users particularly for those with disabilities and to those with family responsibilities.</li><li>Retain contact with service users whilst they are accommodated in residential rehabilitation units including visits when required.</li><li>To create and facilitate group work interventions.</li><li>To provide a needle exchange service.</li></ul>Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To make home visits consistent with need.</li><li>To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral.</li><li>To assist and support medical and nurse prescribers during harm reduction and prescribing clinics.</li><li>To provide a range of structured psycho-social interventions including CBT based brief solution focused therapy and motivational enhancement techniques.</li><li>Make domiciliary visits to service users particularly for those with disabilities and to those with family responsibilities.</li><li>Retain contact with service users whilst they are accommodated in residential rehabilitation units including visits when required.</li><li>To create and facilitate group work interventions.</li><li>To provide a needle exchange service.</li></ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> <li>A commitment to and understanding of harm reduction &amp; recovery approaches to working with drug users.</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> <li>Ability to work with drug/alcohol users in a community environment</li> </ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> <li>A commitment to and understanding of harm reduction &amp; recovery approaches to working with drug users.</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> <li>Ability to work with drug/alcohol users in a community environment</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Inclusion Address Staffordshire STaRS Burton DE14 1JG Employer's website

Recovery Coordinator

End Date Sunday 01 February 2026 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Director, Social &amp; Supported Housing SALARY: From £83,000+ (dependent on experience) LOCATIONS: Manchester / Newcastle / Leeds HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you passionate about making a significant impact through your work? About This Opportunity We have an exciting opportunity for a Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products - helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. Candidates with previous experience in the Social &amp; Supported Housing sector will be given priority to drive this important aspect of the business going forward. What You'll Be Doing <ul><li>Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.</li><li>Building deep sector insight-understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.</li><li>Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.</li><li>Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.</li><li>Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.</li><li>Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.</li><li>Driving franchise growth through the development and execution of sector-specific origination strategies that support long-term client success.</li></ul>What You'll Need <ul><li>Strong sector experience within Social &amp; Supported Housing, with clear understanding of funding models, regulation, and market dynamics.</li><li>Client relationship expertise, with the ability to build trusted partnerships across housing providers, charities, professional advisers, and sector networks.</li><li>Lending and banking knowledge, including experience supporting organisations with structured lending, deposits, and tailored financial solutions.</li><li>Strategic and analytical thinking, with the ability to interpret complex data, identify trends, and translate insight into clear recommendations.</li><li>Commercial awareness and the ability to assess financial and strategic options to deliver the right outcomes for socially driven clients.</li><li>Planning and delivery capability, developing informed customer or market plans that support both client needs and organisational priorities.</li><li>Origination and deal experience (preferred), ideally within housing associations or charitable organisations.</li></ul>About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ; At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Director, Social & Supported Housing

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! This is an exciting opportunity to join our Extra Care Team as we prepare to open a new scheme in Hunstanton, you will be joining the team before the scheme opens in August 2026. Prior to Lavender View opening, you will be able to visit our other extra care schemes and start building strong relationships with our other partners. There will be an element of working from home and the scheme before it is completed for opening. You will be involved in viewings of the show apartment, nominations panels, assessments of people referred to the service, marketing events and developing local knowledge which will help support Lavender View to become a vibrant community when we open. More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement/Extra Care living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with customers, partners and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as there will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of all aspects of housing management including manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Toldene Court - 106 Tollers Lane, Coulsdon. CR5 1BD The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Toldene

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Freeman Court - 94 Stanford Road, Norbury. London. SW16 4QR The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Freeman

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post: Southsea Court - 1-41 Eastney Road, Croydon. CR0 3TB The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Southsea

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office-based administration to support the evidence-based model of working. The Location We are looking for 2 Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x1 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li><li>Must be able to commit to a regular shift pattern which will include evenings and weekends.</li></ul>Please see Role Profile for further information (click here) **IMPORTANT - Please include your preferred location as part of the supporting statement**

Senior Independent Living Carer

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Brookhurst

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Truscott House - 14 Stanley Grove, Croydon. CR0 3QU The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Truscott

Job Description Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH Salary: Grade 4 (£30,717 - £31,611 - For a full-time position of 36 hours per week) Hours: Varying contract hours available, up to a maximum of 36 hours per week Contract: Permanent The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will be front facing and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans. The role will involve front-line hands-on care &amp; support delivery, to include the provision of personal care, medication management, meal and nutrition management, domestic support and social value work, keeping the resident at the centre of all approaches. The role will also demand administration tasks such as logging and documenting, completing reports and access to IT platforms for the purpose of training. About You We are looking for a confident and proactive individuals, who also have; <ul><li>Good working experience in a CQC registered service</li><li>Good working experience in the delivery of care and support to adults with varying and complex needs</li><li>A good understanding of Safeguarding practices and risk mitigation in terms of adult social care</li><li>Experience of working as a team</li><li>Excellent communication skills to include good writing skills</li><li>Must hold a L2 In Adult Social Care.</li><li>Ability to commit to a regular working pattern of shifts which may include evenings, weekends and bank holidays.</li></ul>Location of Post Frylands Court - 24 Hutchingsons Road, New Addington. CR0 0BD The Selection Process We are following a Value-based approach to the recruitment of the Independent Living Carer posts within the extra care housing service. This will allow us to identify strengths in applicants through observing values and behaviours. The selection process will be conducted over a half day session, based at the extra care location. Candidates will be taken through several tasks, involving interview questions, and some task-based activities, which will include interaction with the residents. Link to the full job description can be found here

Independent Living Carer - Frylands

Staff Benefits at Kibble <ul><li>Learning continues with opportunities for further training, job variety and funded study</li><li>Healthcare significantly contributes to expenses such as dental treatments, new glasses and contact lenses</li><li>Money off shopping and events from Blue Light Card, Costco and other partners</li><li>Discounts are available for childcare through Puddle Lane children's nursery</li><li>Immediate access to confidential counselling helps you prioritise self-care</li><li>Wellbeing perks continue with Cycle to Work and generous holidays</li></ul>About Kibble Kibble supports children and young people (aged 5-26) who have experienced trauma and adversity through residential care, education and mental health services. For more than 200 years, we've put young people first and have built a trusted charity with vital services that strive to transform lives, families and communities. When starting a new job at Kibble, you'll become part of a dedicated staff team who make sure children are happy and safe 365 days a year, 24/7. Whether your role is in care, education, or the corporate side, you'll help give young people a chance at life. Job Purpose We are recruiting for an enthusiastic Learning and Development Officer to join our team. The successful candidate will be responsible for supporting over 800 staff across Scotland and the delivery of a professional, responsive and dynamic learning and development service across the group. You will be responsible for the key deliverables that develop and support all Kibble staff. This includes delivering Safe Crisis Management (SCM), Trauma training and First Aid. Main Duties: <ul><li>Delivering learning and development activities across a broad range of training needs to support the continued development of Kibble staff.</li><li>Evaluate all learning activity through effective evaluation and provide recommendations for improvement.</li><li>Maintain accurate records of training activity, attendance, and evaluation results.</li><li>Work with our frontline colleagues to collaborate, design and develop new learning solutions that support Kibbles staff achieve its organisational aims.</li><li>Maintain your professional CPD by keeping up to date with the latest trends and best practices in the learning and development sector.</li><li>Manage relationships with external training providers and partners as required.</li><li>Support the implementation of Kibble's learning and development strategy.</li></ul>Person Specification Essential: <ul><li>The successful candidate must have a Driving License.</li><li>Have worked in a Learning &amp; Development role or equivalent.</li><li>Experienced SCM trainer.</li><li>Proficient at using Microsoft products including Word, PowerPoint, Excel.</li><li>Excellent communication skills.</li><li>Good organisational skills and can work in a busy team or independently.</li></ul>Desired: <ul><li>Have experience of working in the Child Residential or equivalent sector.</li><li>First Aid Training experience</li><li>A CIPD in L&amp;D qualification or equivalent.</li><li>A training/teaching qualification such as TAP, TQFE, Award in Education and Training (or equivalent). </li></ul>Key Competencies Respectful <ul><li>Willing to listen and understand others and maintain credibility in your role and for Kibble </li><li>Support others and gain trust, positive and enthusiastic </li><li>Develop people by helping staff individually and as groups so that they may perform the best they can</li></ul>Essential Responsive <ul><li>Creative, delivers practical solutions, and flexible to meet others needs </li><li>Willing to examine own values, principles, and assumptions. </li></ul>Learns from own experiences <ul><li>Motivates others by establishing clear direction and standards; providing opportunities for participation; motivating others by giving encouragement, recognition and personal support for their efforts and achievement</li></ul>Essential Reliable <ul><li>Well organised, copes well under pressure, takes ownership, proactive and goal focused </li><li>Transparent and open, keeps others informed, acts and is sensitive to people's needs</li><li>Co-ordinates tasks</li></ul>Essential Additional Information Share any notes that provide extra details. Example of Care Rota If relevant add rota pattern. Safe Crisis Training (SCM) Successful candidates will require a level of fitness to be able to carry out SCM. Please see note section below (4) for further information. Notes <ol><li>This job outline reflects the main tasks and responsibilities discharged by the post holder at the present time, however, Kibble reserves the right to alter or amend the content of this job outline to reflect changes to the job or services provided, while maintaining the overall character and level of responsibility for the post.</li><li>Notwithstanding any information or statement described within this job outline, all duties must be carried out in a way that promotes equality of opportunity, dignity and respect for all individuals and which is consistent with Kibble's stated policy on equal opportunities.</li><li>The successful candidate will be subject to PVG Scheme Membership. Having previous convictions will not automatically disbar you from working at Kibble (with the exception of offences against children or other vulnerable groups) and every case is taken on an individual basis.</li><li>The successful candidate will be required to undertake Safe Crisis Management (SCM) training and will require a level of fitness to be able to carry out SCM. The successful candidate must be able to participate fully in this training and be prepared to put this training into practice. The SCM training will consist of two days theory and two days physical training. The successful candidate must complete this training in full within four weeks of an agreed start date. Should the candidate for any reason fail any aspect of the SCM training (theory, physical or both parts), an additional two weeks will be given to pass.</li><li>Appointments will be subject to a twelve-month probationary period.</li></ol> Follow Kibble on Social Media Keep updated by following on LinkedIn, Facebook, Instagram and X.

Learning and Development Officer

Job Description Role: Independent Living Coordinator Contract Type: Permanent Working Hours: 37 hours per week, Monday - Friday, between the hours of 8:30am - 5:00pm Worker Type: Offsite Worker Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four) Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City. We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the role: As an Independent Living Coordinator with Nottingham City Council Housing Services, you'll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy. Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You'll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you'll work across different locations and occasionally outside standard hours. We are looking for someone who is compassionate, organised, and committed to delivering excellent customer care. You'll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person-centred housing services. About You: The ideal candidate will have: <ol> <li>Experience of managing a diverse workload, working in a fast moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines </li> <li>Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaise with voluntary and statutory agencies and carers</li> <li>Experience of maintaining tenant and scheme records, both manual and computerised including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.</li> <li>Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times</li> <li>A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies</li> <li>Ability to develop and present written or verbal information in a clear and concise manner</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. Essential Requirements: <ul> <li>A full UK driving licence and access to a vehicle is essential </li> <li>This post is subject to an enhanced DBS check </li></ul>You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 30 January 2026 (11:59 pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview Date: w/c 23 February 2026 If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Independent Living Coordinator NCCHS

Job Description Role: Housing Officer Contract Type: Permanent Working Hours: 18.5 hours per week, 8:30am - 4:50pm, Thursday, Friday and alternate Wednesdays Worker Type: Hybrid Worker Salary: Salary Grade D - £26,824 (Level one) rising to £27,694 per annum (Level three), actual pro rata amount is £13,412 - £13,847 per annum. Location: St Ann's Housing Office We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role As a Housing Officer within Nottingham City Council's Housing Services, you'll play a vital role in supporting tenants, leaseholders, and applicants across the city. This is a varied and rewarding position where you'll provide housing advice, assist with tenancy and estate management, and help customers access safe, secure, and affordable homes. You'll manage a wide range of responsibilities, from processing applications and allocations to supporting customers with rent queries, safeguarding concerns, and tenancy sustainability. The role also involves promoting digital inclusion, tenant involvement, and delivering excellent administrative support to ensure services run smoothly. We're looking for someone who is organised, empathetic, and committed to delivering high-quality customer service. In return, you'll have the satisfaction of knowing your work makes a real difference to people's lives and communities across Nottingham. About You The ideal candidate will have: 1. Previous experience of working in a housing environment and an ability to learn. 2. Ability to demonstrate self-motivation and work proactively with minimum supervision. 3. Proven ability to work to a high level of accuracy 4. Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude. 5. Ability to react and respond positively to change 6. Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 30 January 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview Date: W/C 16 February 2026 If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Housing Officer NCCHS

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role Are you committed to providing excellent customer service? Do you have a genuine interest in helping homeless people? If so an exciting opportunity has arisen within the Homeless Prevention Team for a Homeless Prevention Assistant. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support. The team is looking for an enthusiastic, dedicated, and robust individual, ideally with experience of homelessness prevention or related work e.g., advice/welfare benefits, and a proven track record of providing excellent customer service. Key elements of this role include: <ul><li>Triaging all new homeless approaches.</li><li>Making initial enquiries to establish homelessness.</li><li>Updating records on the Council's housing ICT system.</li><li>Recording accurate case notes.</li><li>Checking tenancy agreements and Section 21 notice validity (training can be provided)</li><li>Booking appointments for Homeless Prevention Officers.</li><li>Making referrals and signposting to other support services.</li><li>Giving general information and advice about housing options.</li></ul>About You You will need to have strong communication skills and the ability to work closely with colleagues, other departments, and statutory and voluntary agencies to provide an effective prevention focused service for homeless applicants, many of whom have multiple vulnerabilities and support needs. You must be able to work under pressure as the role can be very demanding. You will also need to have proficient IT skills in Microsoft office packages, with an ability to learn additional software as required by the service. Progression through the grades will be based on demonstrating a proactive attitude to work and achieving consistent excellent outcomes for our clients using your knowledge of the Homelessness Reduction Act 2017. Our new system of agile working encourage flexibility. There will be a requirement to work from the Town Hall, Weston-super-Mare, but there will also be an opportunity to work from home for some of the week Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: <ul><li>2-3 days in the office.</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We Offer: <ul><li>Competitive salary and benefits.</li><li>Flexible working arrangements.</li><li>Local Government Pension.</li><li>Opportunities for professional development.</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.</li><li>Opportunity to purchase up to an additional 10 days annual leave each year.</li><li>Dedicated in house Wellbeing Team.</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes.</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet. How To Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless Prevention Manager, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a>. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received. Salary range <ul><li>£28,598 - £34,034 per year</li></ul>

Homeless Prevention Assistant

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

About The Role Are you passionate about supporting young people to thrive? As a Night Intensive Housing Worker, you'll play a vital role in delivering a safe, supportive, and empowering environment for 16-25-year-olds in our accommodation-based service. You'll provide professional out-of-hours support, ensuring the safety and wellbeing of residents while helping them work towards positive outcomes. Key Responsibilities <ul> <li>Provide housing management, welfare advice, and support to help young people sustain accommodation. </li> <li> Ensure the safety and security of the building and its residents at all times. </li> <li> Engage proactively with young people, offering guidance, signposting, and emotional support. </li> <li> Monitor and maintain accurate records of customer interactions, risk assessments, and incidents. </li> <li> Conduct room and building checks, reporting repairs and ensuring health and safety compliance. </li> <li> Respond to emergencies and safeguarding concerns, liaising with external agencies as needed. </li> <li> Promote customer involvement through consultation and feedback activities. </li> <li> Manage low-level anti-social behaviour and support young people in resolving disputes. </li></ul>Why Should I Apply to LiveWest? At LiveWest, we believe in creating a home for everyone. We're more than just a housing provider-we're a community builder. Working with us means: <ul> <li>Being part of an Ofsted-registered service that makes a real difference in young lives. </li> <li> Access to training and development, including safeguarding and mental health support. </li> <li> A values-driven culture that prioritises safety, collaboration, and continuous improvement. </li> <li> A supportive team environment where your voice is heard and your wellbeing matters. </li></ul>This role is being offered on a full time basis working 37 hours per week from 5pm to 4am. Shift patterns will be 4 days on, 3 days off and then 3 days on 4 days off with an expectation to work some weekends. This is an onsite role based at our Truro Foyer service. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to an enhanced DBS check. About The Candidate To be successful in your application for the role of Night Intensive Housing Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experienced in working with young people, particularly those facing homelessness or complex needs. </li> <li> Knowledgeable about safeguarding, housing and welfare benefits, and risk management. </li> <li> Confident in lone working, with strong communication and problem-solving skills. </li> <li> Able to maintain professional boundaries and build trust with vulnerable individuals. </li> <li> Comfortable working weekends and managing a varied workload. </li></ul>Qualifications: <ul> <li>Level 3 qualification (or working towards) in youth work, health and social care, mental health, or housing. </li> <li> IT literacy and strong written communication skills. </li> <li> Understanding of Ofsted supported accommodation regulations and the Children's Act 1989 (desirable).</li> <li> Desirable: Mental Health First Aid, Safeguarding certification, Coach qualification. </li></ul>Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Night Intensive Housing Worker

An exciting Apprentice opportunity has arisen to work with our Estates Services Team. We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service. This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards. You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies. This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification. This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary. You will study towards a Level 2 apprenticeship to obtain a Housing Certificate. Level 2 Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete. Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer. These skills will equip you to undertake the full duties of the Job Description. Specifics of the Role The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services. You will support the team in ensuring that Housing systems remain up to date and contain accurate information. You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data. You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information. You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful. We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic. Pay £10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21. Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay. If you would like some support with completing the application form, please contact <a href="mailto:sccapprenticeships@sheffield.gov.uk" target="_blank">sccapprenticeships@sheffield.gov.uk</a> or <a href="mailto:housing.employability@sheffield.gov.uk" target="_blank">housing.employability@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

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