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Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul><li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li> </ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul><li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li> </ul>If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Natalie.p.smith@birmingham.gov.uk" target="_blank">Natalie.p.smith@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Housing Manager

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay, Isle of Wight Hours: Variable -Up to 24 hours per week Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" Who are we? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. Skills, experience and qualities you'll need We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Assistant

Overview Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Warwickshire (location TBC but we have hubs in Leamington Spa, Nuneaton and Rugby) When: We're looking to get the right person into the team ASAP Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience (pro rata for part time hours) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral.</li><li>Reducing drug and alcohol related harm to service users and the wider community.</li><li>Promoting carer, service user and community involvement.</li><li>Providing advocacy for access to partnership services.</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field.</li><li>Be an excellent communicator, both verbal and written with good IT skills.</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills.</li><li>Have a good working knowledge of mental health interventions, services, and good practice.</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.</li><li>Ability to manage change successfully in a way that prioritises the needs of service users.</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Chris Saunders | <a href="mailto:chris.saunders2@cgl.org.uk" target="_blank">chris.saunders2@cgl.org.uk</a> | 07741321149 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Exciting Career Opportunity at Citizen! Position: 12-month Fixed Term, Full time, 37 hours per week Location: Coventry / Mobile Working Are you a driven professional seeking to make an impact in housing? With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. In housing you can make a real difference, the role of Neighbourhood Officer will involve: <ul> <li>Overseeing tenancy management and estate issues</li> <li>Dealing with Anti-Social behaviour from minor reports to serious cases, and actively be involved in multi - agency work to resolve issues</li> <li>Dealing with sensitive safeguarding matters</li> <li>Carrying our regular block and estate inspections.</li> <li>Involvement in the management of new build properties for all tenancy management issues.</li> <li>Conducting tenancy reviews for all properties within the allocated patch</li> <li>Reviewing service charges and depreciation</li></ul>As Neighbourhood Officer, we need you to have: <ul> <li>Ability to carry out interviews to discuss sensitive customer issues</li> <li>Excellent I.T Skills</li> <li>Ability to develop successful professional relationships with partners to achieve positive outcomes</li> <li>Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service</li> <li>Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict</li> <li>Highly self-motivated, able to act with integrity and show drive and enthusiasm</li> <li>Current clean driving licence and access to a car</li></ul>We would be excited if you have: <ul> <li>Experience working with a Social Housing Provider or similar customer facing role</li> <li>Ability to be innovative and look for ways to improve customer experience</li></ul>What We Offer: <ul> <li>Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.</li> <li>Professional Growth: Opportunities for continuous learning and career advancement.</li> <li>Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.</li></ul>Benefits: <ul> <li>Annual Leave: Annual leave starts at 25 days per year plus bank holidays</li> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational sick pay</li> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li> <li>Competitive Salary: We offer a competitive compensation package.</li> <li>Health and Wellness: Comprehensive health insurance and wellness programs.</li> <li>Work-Life Balance: Flexible working hours and generous leave policies.</li> <li>Employee Development: Access to training programs and career development resources.</li></ul>Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation inHousing. We will work together as one team and embrace our Citizen values. Stay Connected: Follow us onProfile / X, Citizen | FacebookandInstragram - Citizento stay updated on our latest news and opportunities. This post is subject to a Basic DBS check (Disclosure and Barring Service). Further information on our selection process and Equality and Diversity commitment can be found at <a href="http://www.citizenhousing.org.uk" target="_blank">www.citizenhousing.org.uk</a> Closing date: 25th April 2025 Interview date: 7th May 2025 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Neighbourhood Officer

CLOSING DATE: Friday 25th April 2025 Job Title: Homeless Prevention Worker Reports to: Homeless Prevention Coordinator Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: 37.5 Hours per week 12 month Fixed Term Contract Key Responsibilities: ASSESSMENT/SUPPORT <ul> <li>To provide good quality information, advice &amp; signposting where required</li> </ul><ul> <li>To process and triage referrals - agency and self-referrals via telephone, electronic and walk-ins. </li> </ul><ul> <li>To undertake comprehensive and detailed assessments of housing and support needs and risks, to ensure the prevention of homelessness, where safe to do so.</li> </ul><ul> <li>To undertake investigations into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> </ul><ul> <li>To ensure relevant background checks are undertaken to assist in the development of a robust risk management plan. </li> </ul><ul> <li>To ensure the proper process is followed to obtain GDPR, Declaration &amp; Consent from young people</li> </ul><ul> <li>To maintain accurate and professional electronic case records, ensuring internal and external data and monitoring systems are kept up to date at all times. </li> </ul><ul> <li>To provide high quality homelessness and housing options to young people, ensuring that their needs are met and expectations managed.</li> </ul><ul> <li>To make and issue decisions in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017.</li> </ul><ul> <li>To present cases where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.</li> </ul><ul> <li>To manage a case load of young people through the prevention and/or relief pathways.</li> </ul><ul> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies. </li> </ul><ul> <li>To provide a holistic multi agency response to young people's housing and support needs.</li> </ul><ul> <li>To develop and maintain detailed Personalized Housing Plans (PHP) to ensure young people are:</li> </ul><ul> <li>referred on and signposted appropriately to relevant services e.g. Floating Support, specialist agencies</li> </ul><ul> <li>engaging with the actions of their PHP</li> </ul><ul> <li>provided with the relevant support (56 day duty), leading to the prevention or relief of homelessness</li> </ul><ul> <li>To operate within a duty system at the Youth Hub.</li> </ul>HOME VISIT &amp; MEDIATION <ul> <li>To undertake mediation sessions with young people and their excluders to improve relationships and prevent homelessness incl. initial meetings and family sessions.</li> <li>To utilize agreed assessment tools to identify the needs of a young person and their families, so that plans made are shared, evidence based and agreed to by all. </li> <li>To undertake home visits and accompany young people to appointments, where appropriate.</li> <li>To plan, implement, review and evaluate interventions to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> </ul>ADVOCACY <ul> <li>To promote young people's comprehension of assessment and application processes, ensuring that they are supported to fully understand their rights, decision outcomes and the decision review process. </li> </ul><ul> <li>To advise and advocate on issues relating to benefits, accessing specialist support services, housing rights etc. ensuring the young people are fully supported to access such services</li> </ul>To utilise legal advice services to effectively advocate on a young person's behalf. QUALIFICATIONS Essential: <ul> <li>GCSE English and Maths - C Grade and above or equivalent</li> </ul>Desirable: <ul> <li>NVQ 3 Advice &amp; Guidance, Health &amp; Social Care or equivalent or working towards Youth Work, Social Work or equivalent </li> <li>Housing qualification</li> </ul>ROLE EXPERIENCE Essential: <ul> <li>Working with young people in the following settings/Types of work - Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Housing.</li> <li>Delivering frontline triage or assessment service</li> </ul>Desirable: <ul> <li>Working with volunteers/students</li> </ul>KNOWLEDGE: Essential: <ul> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Housing Legislation; i.e. Housing Act and Homelessness Reduction Act</li> <li>Knowledge of Children's Act i.e. Section 17, 20 and 47</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice</li> </ul>Desirable: <ul> <li>Knowledge of Social Skills/Job Training Skills</li> <li>Ability to work with figures</li> <li>Ability to maintain and improve standards</li> </ul>Locations Solihull, Birmingham

Homeless Prevention Worker - Solihull

CLOSING DATE: FRIDAY 25TH APRIL 2025 Job Title: Housing Management Officer - 12 month FTC Salary: Scale 5, Points 24-25, £24,618 - £25,399 per annum, pro rata Hours of work: Part Time (18.75 hours per week) *12 MONTH FIXED TERM CONTRACT* Key Responsibilities: <ul> <li>To enable young people to sustain their tenancy and equip them in relation to taking responsibility for their property.</li> <li>To empower and show how to report repairs, keep property in an acceptable clean manner.</li> <li>To help maximize and retain young people's income.</li> <li>To ensure voids meet lettable standards before letting, including cleaning and ensuring any necessary repairs are carried out.</li> <li>To enable young people to pay their rent and service charge.</li> <li>To assist young people in debt management or where necessary signpost them to specialist agencies to address these issues.</li> <li>To take responsibility for safeguarding the welfare of young people.</li> <li>To collect and record rent and other payments in line with financial procedures.</li> <li>To inform support staff of any support needs or concerns you may have identified for young people.</li> <li>To assist young people with benefit claims, including assisting with completion and submission of claim forms and making telephone calls.</li> <li>To be responsible for arranging and conducting young people's admissions visits to the service and the induction of new residents.</li> <li>To support and assist young people to maintain their accommodation to an acceptable standard.</li> <li>To undertake a range of administrative tasks such as recording payments, voids checklists, health and safety inspections, etc.</li> <li>To support any future initiatives to support young people and also the organisation to maximize income.</li> <li>To work closely with support staff to deal with any breached of tenure in line with procedure/policy.</li> <li>To be flexible by being available out of hours on a rota basis to offer information, advice and guidance to colleagues, and where necessary provide emergency cover within projects.</li> <li>To work as part of a team providing cover for colleagues as required (including emergency cover where necessary).</li> <li>To assist with induction of new staff, coaching and on the job training. Supervise and support volunteers, trainees and students as required by line manager.</li> <li>To ensure that the ICT system is fully utilised and embedded in every function of The Housing Management Service.</li> <li>To manage and report on all incidents at the scheme in line with incident procedures.</li> <li>To work closely with Allocations and Property Services Department to minimize rental loss.</li> <li>To work closely with the finance team and the centralized rent recovery team to enable action to be taken in a timely manner to claim appeal, challenge decision notices, etc.</li> <li>To collect and collate documentation for court activities.</li> <li>To ensure a service is delivered to multiple sites by travelling to the various locations.</li> <li>Any other duties deemed necessary.</li> </ul>Qualifications: <ul> <li>GCSE English and Maths - C Grade and above or equivalent.</li> <li>Relevant NVQ 3 in Care, Advice &amp; Guidance or any other equivalent qualification (Housing Management qualification) is desirable.</li> </ul>Role Experience: <ul> <li>Experience of working with young people in the following settings: Youth Work, Residential or Social Work, Probation/Criminal justice, Community Work, Education and Training, housing or support work.</li> <li>Experience of supervising volunteers or students is desirable.</li> </ul>Knowledge: <ul> <li>Up to date knowledge of welfare rights, resources etc.</li> <li>Able to understand the difference between friendship and support.</li> </ul>Skills: <ul> <li>Able to carry out calculations in order to calculate figures, budget costs, monitor budgets.</li> <li>Able to advise young people on welfare rights and available resources and how to access them.</li> <li>Able to undertake holistic risk and needs assessments of vulnerable young people.</li> <li>Able to maintain accurate records, both written and electronic.</li> <li>Able to communicate effectively with a diverse group using appropriate media.</li> <li>Able to work at weekend and evenings as required.</li> <li>Able to work at other sites as required.</li> <li>Able to deal with challenging situations calmly and effectively, ensuring risks are reduced, assistance sought when required and disruption is kept to a minimum.</li> <li>Able to use Microsoft Office Suite to send and receive emails, read and input information onto spreadsheets, word-processing, etc.</li> <li>Able to plan and organise own work and assist young people in planning and organising.</li> <li>Able to prioritise own work, and respond to changing or conflicting deadlines.</li> </ul>Locations Aston, Birmingham

Housing Management Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at their Lorne Court development in Mosley West Midlands. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £ £21,490.34 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Supported Housing Officer Part Time Hours: 15 to 18.5 Work pattern: 8.00am-8.00pm possible Wed 1/2 day, Thursday &amp; Friday (7 ½ hours per day) on a rota basis. Salary: £35,199 pro-rata per annum 2025/2026 Pay Award pending This is a great opportunity to join one of the UK's most trusted social housing providers and work for an organisation with a heart and a clear social purpose. With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen The Gateway provides short-term supported accommodation for single people over 18 years who are homeless or at risk of homelessness. The service aims to provide effective housing management to residents ensuring residents develop financial, life and tenancy skills, increase their resilience, independence and confidence to improve their life chances and build a foundation for life. Manager's Quote: "You will work in partnership with all other relevant services to support residents holistically and signpost appropriately. To ensure positive, supportive and collaborative relationships develop with support provider inspiring residents to engage with education, training and employment opportunities." We need you to be: Empathetic, positive, optimistic and solutions-focused in everything you do even in the face of challenges, and you will believe passionately in the social value derived from delivering outstanding services to Citizen customers and colleagues. We would be really excited if you have: • Experience of working with vulnerable adults in a community setting or supported housing. • CIH Level 3 or willingness to undertake qualification. What We Offer: • Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. • Professional Growth: Opportunities for continuous learning and career advancement. • Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: <ul> <li>Annual Leave: Annual leave starts at 25 days per year (amend as appropriate) plus bank holidays</li></ul><ul> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li></ul><ul> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational sick pay</li></ul><ul> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li></ul><ul> <li>Competitive Salary: We offer a competitive compensation package.</li></ul><ul> <li>Health and Wellness: Comprehensive health insurance and wellness programs.</li></ul><ul> <li>Work-Life Balance: Flexible working hours and generous leave policies.</li></ul><ul> <li>Employee Development: Access to training programs and career development resources.</li></ul>Find out more here: Citizen | Benefits Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in X. We will work together as one team and embrace our Citizen values. We are committed to protecting people's health, wellbeing and human rights. We adopt a proactive approach to safeguarding and do everything we can to make sure all individuals accessing our services can do so without fear of harm, abuse or neglect. We have policies and procedures in place to try to make sure the people we support are protected from harm and as part of our recruitment process, we carry out robust safeguarding checks. This post is subject to an Enhanced DBS check (Disclosure and Barring Service). Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities. Further information on our selection process and Equality and Diversity commitment can be found at <a href="http://www.citizenhousing.org.uk" target="_blank">www.citizenhousing.org.uk</a> Closing date: Friday 18th April 2025 Interview date: Wednesday 30th April 2025 Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Supported Housing Officer Part Time

We have exciting job opportunities for experienced Community Safety Officers <ul><li> Community Safety Officer - Full Time permanent </li><li> Community Safety Officer - Full time, fixed term until 30 May 2027 (externally funded) </li></ul> Job role These roles come during a period of change, with a change of UK government, national review of community safety partnerships, as well as a changing context for Solihull. A refresh to our approach to community safety is needed, with more intelligence-led practices, community engagement and multi-agency problem solving.Whilst there are solid foundations to build from, there are significant opportunities for the right candidates to help us improve and shape our Council and multi-agency approach to community safety, engaging with issues like gangs and organised crime, serious violence, exploitation and extremism, for instance. In this varied and interesting role, you will be responsible for: <ul><li>Supporting the Safer Solihull Partnership (our local Community Safety Partnership) ensuring it can operate as effectively as possible to deliver its legal responsibilities and duties which promote safer places and communities across Solihull.</li><li>Co-ordinating the development and delivery of community safety related interventions, plans and projects. This will involve working with a range of partners including West Midlands Police</li><li>Research, data collection and analysis to help inform future policy, strategy, programmes and service delivery.</li></ul> Key requirements You will have: <ul><li>Educated to degree level in a related subject or relevant community safety qualifications, or evidence of significant knowledge and skills acquired through extended experience in community safety.</li><li>Relevant knowledge and experience of community related work, services and interventions within a local authority or related organisation.</li><li>Experience of working successfully in complex partnership environments and/or multi-agency teams.Able to use your developed interpersonal skills to bring change through influence, negotiation and collaboration.</li><li>Analytical skills, able to interpret and evaluate statistical and management information, together with experience of developing and implementing policy, strategy, projects and/or programmes.</li></ul> The offer In return, we offer the opportunity to further develop your experience and expertise, ideas and skills within a challenging and dynamic environment. As an employee of Solihull Council, you will also benefit from a competitive salary, attractive staff benefits, access to the Local Government Pension Scheme and a range of flexible working options.This will include benefitting from the implementation of smarter working practices, reflecting that work is what you do and not necessarily where you go to do it. Whilst your office location will be at the Council House you will be able to work from other locations around the borough and from home, as appropriate. Additional information For an informal discussion about this post, please contact Hannah Pawley, Community Safety Partnerships Lead at <a href="mailto:hannah.pawley@solihull.gov.uk" target="_blank">hannah.pawley@solihull.gov.uk</a> Closing date for completed applications: 21st April 2025 Interviews will be held week commencing 5th May 2025 This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers. Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment. Attached documents Job description and person specification (permanent) Job description and person specification (Fixed term)

Community Safety Officer

<h1>Senior Asset Investment Manager</h1>ZK6Posted: 04/09/2025<ul><li>£67,494 per annum</li><li>Midlands</li><li>Full Time</li></ul>Are you an experienced asset management professional with a strong track record in contract management, financial control, and compliance? Do you have the leadership skills to drive high-quality planned maintenance programs while ensuring cost-effectiveness, tenant satisfaction, and safety? If so, we want you as our Senior Asset Investment Manager (Planned Maintenance) on a 12 month fixed-term basis.As a Senior Asset Investment Manager, you'll lead the efficient delivery of multiple planned works programs, ensuring contracts are well-managed and compliant with financial, regulatory, and performance standards. You will oversee a team of Contract Managers, driving service improvements and operational excellence.Responsibilities will include, but aren't limited to:<ul><li>Team Leadership &amp;&nbsp;Development – Leading&nbsp;and&nbsp;motivating&nbsp;Contract&nbsp;Managers, providing coaching and&nbsp;development&nbsp;opportunities&nbsp;to enhance performance.</li><li>Planned Maintenance &amp; Contract Management – Overseeing multiple contracts within our planned maintenance portfolio, ensuring compliance, cost control, and effective performance monitoring.</li><li>Budget &amp; Financial Control – Managing financial administration and ensuring expenditure is robustly controlled, reporting variances, and implementing corrective actions.</li><li>Ensuring all Health &amp; Safety requirements are met in line with the organisations policies and legal regulations.</li><li>Tenant-Focussed&nbsp;Service Delivery – Engaging tenants in service improvement initiatives and ensuring high levels of tenant&nbsp;satisfaction.</li><li>Performance Reporting &amp; Continuous Improvement – Ensuring service standards are consistently met through rigorous KPI monitoring and lessons learned from service failures.</li></ul>Your CV and covering letter will highlight that you:&nbsp;<ul><li>Hold a relevant HNC or equivalent and/or possess significant technical experience in construction or maintenance related contract management.</li><li>Have proven experience of leading procurements both above and below thresholds of Tenders Electronic Daily / Official Journal of the European Union / Find a Tender.</li><li>Have experience and understanding of compliance legislation and strong knowledge of contract law.</li><li>Are an experienced people manager, with a proven ability to lead and motivate your team to achieve challenging targets and objectives, using your excellent communication skills and ability to build strong professional relationships.</li></ul><a href="https://www.greenacre-recruitment.com/about-us/meet-the-team/profile/zaragreenacre-recruitmentcom-22/" target="_blank">Zarafshan Kelly</a>Recruitment Consultant

Senior Asset Investment Manager

Job Description #internal Please note this vacancy is only available to Birmingham City Council employees. Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul> <li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li></ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul> <li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li></ul>If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Natalie.p.smith@birmingham.gov.uk" target="_blank">Natalie.p.smith@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Location: MidlandsSalary: £30.00 per hourDuration: 3 months interimGreenacre are pleased to be supporting a social housing organisation, based in the Midlands, with their recruitment of a Housing Services Manager.&nbsp;Leading the tenancy services team, you’ll have a high level of technical and professional competence and the ability to provide an effective and responsive housing management service.&nbsp;The successful candidate will take a pro-active approach to managing the team ensuring tenancies are in line with tenancy conditions and where necessary are risk assessed. Using your drive and proven ability to lead, you will ensure safeguarding risks are fully assessed and manage complex cases of tenancy breach in a decisive manner.You will have a practical approach to problem solving and be an effective multitasker with the proven ability in analysing statistics and producing reports. You will also have a proven history of coaching staff and demonstrate strong people management skillsWhat will you do in the role?<ul><li>Ensure that tenancies are managed in line with tenancy conditions and best practice.</li><li>Enable regular case reviews, ensuring that complex and unusual issues are dealt with proactively, and in accordance with best practice</li><li>Be responsible for appropriate and proactive action being taken in all cases of tenancy breach (ASB, property condition, failure to allow access, etc), balancing enforcement action against the need to support vulnerable customers to sustain their tenancies</li><li>Develop and review tenancy management reporting ensuring that maximum use is made of technology and that there is expertise within your team</li></ul>Who would excel in this role?<ul><li>Knowledge of consumer standards and how best to apply these to the service</li><li>Experience of reviewing and updating of policies and procedures and their successful implementation</li><li>Experience of managing performance and service reviews</li></ul>To discuss this role in more depth, please phone Kelly Power on 07715658150This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Services Manager

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Permanent We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Assistant Housing Officer Voids / Letting / Garages / Wise Grade 3 position has come up due to the current post holder wanting to leave Bcc. This will be based on the East Voids Team 150-152 Kings Road B11 2AP. Working full time 3 days in the office and 2 days agile/ hybrid subject to business and service needs. From time to time you will be asked to provide cover to the other teams within the service across the city to cover emergencies. The role of the Assistant Housing Officer will be going out conducting viewings with customers who have bid for properties off the housing register showing them around sign posting them dealing with all customer enquires booking lettings collecting proofs, managing own work load dealing with energy providers clearing debts on meters. collecting keys as and when needed dealing with lock changes etc. Reporting directly to the Grade 4 Housing Officer on the team. We are looking for an organised individual who has a can do attitude and is willing to learn. Full training and support will be given. The post holder will need to hold a full driving licence. • Working closely with Repairs Partners to manage repairs to empty properties • Completing viewings with Customers as part of the Lettings process. We`re looking for people who can demonstrate : • Excellent Customer Service Skill`s • Able to work within a busy working environment with tight deadlines • Contribute positively to implementing service improvements This work / role will involve site visits to empty properties and carrying out viewings with Customers . It is desirable (not essential) that applicants are able to commute to and between site visits ( car mileage is currently paid at 0.51 pence per mile). Informal enquires to Azim Hussain Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Manager name and email We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer

Job Title: Housing Officer Job Location: Brindley Place, Birmingham - with travel across the Midlands and other regions` Salary: £33,400 (+ £750 Car Allowance) per annum Contract type: Permanent Working hours: 37 hour per week Full Time About the role We are currently recruiting for a Housing Officer on permanent basis. This role will cover an area in the West Midlands including Redditch, Coventry, Solihull, and Stratford Upon Avon. The Housing Officer role will require you to support GreenSquareAccord`s aim of valuing our customers by meeting housing and related needs on a cross-tenure patch. You will work both independently and as part of a team; to pro-actively deliver a high-quality housing management service, focussing on customer satisfaction and value for money. The role will require you to manage complex tenancy issues including property condition and anti-social behaviour cases. You will manage estate issues including health &amp; safety issues. You will work independently in challenging situations and with changing priorities striving to add value to everything you do. You will provide information to new and existing customers which will enable them to manage and sustain their tenancy. You will provide support/ attendance if requested by the Regional Locality Manager at the relevant Locality Board in line with our Locality Model approach. This role requires a cover letter. If one is not provided, your application might not be considered. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You will have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. Housing or related qualification would be beneficial for this role. You will require knowledge and experience of housing and tenancy law, including succession, mutual exchange, assignments and ending tenancies. This will also include experience of tenancy or leasehold management and enforcement. For this role you will be able to demonstrate a good track history of delivering excellent customer service. This will also include excellent administration and organisational skills, with an ability to prioritise effectively and manage own demanding workload. A FULL UK driving licence is essential for this role. Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications required for the role. Without this evidence, you would be unable to commence employment at GreenSquareAccord. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>25 days annual holiday entitlement</li><li>A defined contribution pension scheme.</li><li>Trust based flexible working and a Confidential Employee Assistance Programme (EAP).</li><li>Two days paid volunteering leave per year</li><li>Buying and selling of annual leave</li><li>Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Officer

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Neighbourhood Offcier Permanent Grade 3 - £26,409 - £32,654 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Manager Insert Advert wording This is a fantastic opportunity to join Birmingham City Council's Housing Management service and provide a real difference for the tenants of this city. This is an opportunity to join the Tenancy Services Team as a GR3 Neighbourhood Officer. This is a vital role within our service as it is providing a visiting service to our tenants. Roles may be based across the city. There are two types of visit to conduct. The first is a Tenancy Visit to complete standard surveys with the tenant about their tenancy and the property. The second is for Tenancy Management reasons in response to a request for service which may relate to antisocial behaviour, abandoned properties, mutual exchanges, unlawful occupiers, etc. Visits are scheduled by an IT system to maximise efficiency. The roles all report to a GR4 Housing Officers who form part of a team. The role is based around a visiting service, it is important that you are able to manage different enquiries of Housing Management on a daily basis and are able to problem solve effectively in order to resolve issues at the earliest opportunity. The principle of the visiting service is to provide one visit for ten reasons. There is an element of investigation and signposting with this role, including referrals to third parties. On a weekly basis your calendar will be automatically filled with visits to conduct in either an AM or PM slot and you will be responsible for ensuring all of those visits are completed. It is preferred to have experience of Housing and the relevant legislation, however training on all policies and procedures will be provided, as well as training on systems. Full drivers license preferred but not essential. Housing related experience desirable. Training on system and policies will be provided. For any informal enquiries please contact Rachael Goodman by email or Teams <a href="mailto:rachael.goodman@birmingham.gov.uk" target="_blank">rachael.goodman@birmingham.gov.uk</a> Ref: We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible). Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Learning and Development Advisor Department: Human Resources Employment Type: Permanent - Full Time Location: Birmingham Description Title: Learning and Development Advisor. Discipline: Business Services Location: Birmingham (With Hybrid Working) Why RLB? We value your skills, talents and unique perspectives - we think they are priceless. Bring them to RLB and you'll be empowered to shape our future and your career in new and meaningful ways. We'll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector. You'll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights. What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing. Join us and you will thrive personally as well as professionally. Role Overview: It is an exciting time to join the Learning &amp; Development team as we support our employees in their technical and professional learning journeys. This role is pivotal to the growth of our business, supporting the professional development of our future professionals community. Key Responsibilities <ul><li>Working closely with the Talent Acquisition team and senior stakeholders to identify and place graduate recruits.</li><li>Managing the graduate 'pool' to ensure that graduates are provided with meaningful career development whilst meeting business needs.</li><li>Management of the apprenticeship levy and working with the L&amp;D Manager to ensure that RLB get best value from the levy.</li><li>Liaison with professional institutions, apprenticeship providers and external providers to ensure alignment with external competencies and development schemes.Management of the work experience process.</li><li>Work with the L&amp;D Manager to define and roll out the process.</li></ul>Candidate Profile Experience: <ul><li>Experience of working with professional institutions and understands the routes to Chartership.</li><li>Experience of working with apprentices, including knowledge of how the levy and apprenticeship providers work.</li><li>Previous experience of HR and Learning Management Systems, preferably Cascade.</li></ul>Behaviours <ul><li>Recognised as a client focused, positive collaborator who shares knowledge freely and offers support to their peers and seniors. Recognised as a team player with a strong willingness to learn. </li><li>Demonstrates a positive and proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. </li></ul>Employee Benefits RLB Employee Benefits: Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include: Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages. Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days. Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes. Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers. Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes. Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions. Exceptional Exposure - You'll have the opportunity to work on diverse projects across different sectors and regions. Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities. Diversity, Equity &amp; Inclusion Promise We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity &amp; Inclusion - RLB | Europe If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: <a href="mailto:recruitment@uk.rlb.com" target="_blank">recruitment@uk.rlb.com</a>

Learning and Development Advisor

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Permanent 36.5 hour per week Grade 4 - £33,366 - £40,476 - Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.: . For any informal enquires please contact: Rachael Goodman - <a href="mailto:Rachael.Goodman@birrmingham.gov.uk" target="_blank">Rachael.Goodman@birrmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification 2388 Housing Officer JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Community Manager

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with close to 4,000 employees working from over 20 offices. Sureserve Compliance Northwest, part of Sureserve Group are a market leading heating and hot water specialist with over 40 years of successful delivery and a growing client base. Overview of Role Please note this role is based in our Office in Coventry but will require the successful candidate to travel to properties for resident visits in the Birmingham, Worcester and Hereford areas, therefore successful candidate must also have a valid UK driving licence. Sureserve Compliance is excited to announce the opportunity for a dedicated and skilled Resident Liaison Officer to join our dynamic team. This role will play a significant part in maintaining strong relationships with our clients and their residents, in the effort to ensure 100% across gas servicing. If you have impeccable attention to detail, excellent communication abilities, and a passion for customer service, we want to hear from you. You will be required to cover a geographical area, working with management, administrators and the client to ensure 100% compliance for annual gas services. This will include using a variety of methods, including phone calls and home visits, to contact customers to arrange service appointments for hard to access properties. Great interpersonal and customer service skills are required. You will work closely with the client and report back on a regular basis. Some work outside of normal hours may be required as is a full UK driving license. Key Responsibilities <ul> <li>Schedule annual services in conjunction with the Client specific procedure.</li> <li>Where possible ensure that annual servicing referrals are kept to a minimum by means of, telephone communications, home visits &amp; resident liaison, this may involve work outside of normal working hours.</li> <li>On a daily basis ensure escalation and completion of annual service visits are progressed as per the client specified processes.</li> <li>Contact residents when required to reschedule appointments.</li> <li>Produce reports from the Contract Management software to be used to ensure that properties meet the Servicing Procedure requirements. Produce accurate and timely reports to Clients and Management as and when required.</li> <li>Deal with resident complaints following the Company complaints procedure, providing management and the Client with written reports on remedial action required.</li> <li>Initiate and manage the Complaint / Incident Procedure in accordance with Company Policy. Arrange appointments with residents regarding complaints; ensure internal Management staff are kept up to date at all times.</li> <li>Liaise with residents for the rectification of any outstanding work or repair work, ensuring prompt rectification.</li> <li>Attend client meetings including Resident's Meetings, Roadshows and Contract Review meetings.</li> <li>To maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.</li> <li>To undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.</li> <li>Assist in establishing, collating and monitoring resident satisfaction level data.</li> <li>Ensure compliance with all company standards, policies and procedures.</li> </ul>Required Attributes <ul> <li>Exceptional attention to detail and administrative skills.</li> <li>Strong multitasking abilities to handle tasks concurrently.</li> <li>Resilient and capable of working under pressure with a solution-oriented mindset.</li> <li>Excellent organizational abilities to prioritize and manage workload efficiently.</li> <li>Proficient with IT systems, including MS Office Suite.</li> <li>Friendly and professional attitude in all interactions with team members and residents.</li> <li>Experience in customer service oriented roles.</li> <li>Effective communication skills, both written and verbal.</li> <li>Ability to maintain a high level of professionalism and confidentiality.</li> <li>A flexible and adaptable work ethic, ready to collaborate in a team setting.</li> </ul>What We Offer <ul> <li>Company van for business use</li> <li>Employee wellbeing programme, occupational health support, telephone support- counselling for staff</li> <li>Service level awarded annual leave</li> <li>Technical training and certifications relevant to the role.</li> <li>Enhanced Maternity &amp; Paternity Packages (subject to eligibility)</li> <li>Cycle to Work Scheme (after probation)</li> <li>Gender &amp; Equality Working Group</li> <li>Employee Voice Programme</li> <li>Sureserve Legends- celebrating the fantastic ways in which our employees live our values.</li> </ul>We are committed to developing talent at all levels,ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Apply Today If you have the skills and experience we're looking for, we'd love to hear from you! Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status. We offer reasonable adjustments in the recruitment process to candidates who require them. Please reach out to <a href="mailto:scnw-hr@sureserve.co.uk" target="_blank">scnw-hr@sureserve.co.uk</a> if needed. Applicants will be required to undergo right to work and DBS checks as part of our employment procedures. Business Sureserve Compliance Northwest Role Resident Liaison Officer Locations SCNW - Coventry Yearly salary £26,208 Employment type Full-time

Resident Liaison Officer

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: East Anglia (Brandon, Warwickshire, United Kingdom, IP27) Salary: Competitive (per year) + Work Van Contract Type: Permanent, Full-time Why Join Us? We believe in rewarding our team members for their hard work and dedication with excellent benefits: <ul> <li>Annual Holiday: Increase with service (up to an additional 5 days).</li> <li>Long Service Awards: Recognition and rewards for key milestones.</li> <li>Perkbox Membership: Enjoy perks such as free coffee, cinema tickets, and more.</li> <li>Volunteer Day: Paid annual day to support a cause you care about.</li> </ul> About the Role We are seeking a compassionate and proactive Resident Liaison Officer to join our dedicated team in East Anglia. In this role, you will act as the vital link between our organisation and residents, providing support and resolving issues with empathy and professionalism. Key Responsibilities: <ul> <li>Resident Engagement: <ul> <li>Attend resident surgeries to assist vulnerable individuals in reporting repairs.</li> <li>Keep residents and scheme managers informed of progress on repairs and projects.</li> </ul> </li> <li>Event Organisation &amp; Meetings: <ul> <li>Organise consultation events and attend meetings as required.</li> </ul> </li> <li>Support for Vulnerable Residents: <ul> <li>Identify vulnerabilities and liaise with clients' housing officers or support services as needed.</li> <li>Work with the Performance Team to ensure vulnerabilities are accurately recorded in organisational systems.</li> </ul> </li> <li>Complaint Resolution: <ul> <li>Investigate and register complaints following company and client procedures.</li> <li>Resolve MP and Councillor enquiries efficiently, ensuring residents and clients are informed of outcomes.</li> </ul> </li> </ul> Requirements: <ul> <li>Essential Skills &amp; Experience: <ul> <li>Experience working with vulnerable residents, with an adaptable approach to meet individual needs.</li> <li>Proven background in a customer service environment.</li> </ul> </li> <li>Other Requirements: <ul> <li>Full, clean driving license.</li> <li>Flexibility to travel, work at various sites, and attend evening meetings when needed.</li> </ul> </li> </ul> About You: You are a caring and proactive individual with excellent communication skills and a passion for helping others. Your ability to empathise with residents and resolve their concerns will be key to your success in this role. Ready to Join Us? If you're excited to make a meaningful difference in the lives of residents, we'd love to hear from you. Apply today-what are you waiting for?

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

23 Jobs in Coventry, UK