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LEVEL 7 (FROM £33,366)| FULL TIME - 37 HOURS | PERMANENTWe are looking for a highly motivated person with a strong background in resident engagement.As the Resident Engagement Officer, you will be responsible for liaising with residents, colleagues and partners to drive service improvement, meet the requirements of our Resident Engagement Strategy and The Charter for Social Housing Residents.You will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice. Excellent communication and partnership working skills will be essential.You must have the ability to travel around the City of Southend.Full job description:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/resident-engagement-jd-2024pdf.pdf?ver=3428&amp;doc=docm93jijm4n2454.pdf" target="_blank"> Resident Engagement JD 2024.pdf [pdf] 153KB</a>To apply, please send your CV to <a href="mailto:sarahgallagher@seh.southend.gov.uk" target="_blank">sarahgallagher@seh.southend.gov.uk</a><h3>Closing date for applications: Friday 3rd January 2025&nbsp;</h3>

Resident Engagement Officer

Location: Hybrid – 2 days in-office, 3 days remote Contract Type: Temporary (until April 2025) Salary: £34,649 per annum (equivalent to temp rate)We are currently recruiting for an Interim Leasehold Administrator to join our client’s team on a temporary basis, with the role lasting until April 2025. This is a fantastic opportunity for an experienced and motivated individual looking to make an impact in a fast-paced environment.Key Responsibilities:* Manage leasehold administration processes, ensuring all records and documentation are accurately maintained * Liaise with leaseholders, managing enquiries and providing advice as needed * Oversee lease renewals and the associated documentation * Process payments and service charge budgets * Assist with compliance, ensuring all activities are in line with legal requirementsKey Requirements:* Previous experience in a leasehold or property administration role is preferred * Strong attention to detail and excellent organisational skills * Good communication skills, with the ability to work collaboratively with colleagues and leaseholders * Ability to work independently and manage multiple tasks effectively * Experience using property management software is an advantageThis is a hybrid role, offering flexibility with 2 days per week in the office and 3 days working from home. The position is offering a competitive temp equivalent salary of £34,649 per annum.If you’re looking for an exciting opportunity to join a dynamic team, apply today!

Leasehold Administrator

Job title: Member liaison officer &nbsp; Salary:&nbsp;£23,625 - £28,875 FTE Location/base: Hybrid - Home/CIH office, occasional travel around the UK and to Ireland will be requiredHours: 17.5 hours per weekAbout us&nbsp;The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe’re seeking an experienced member liaison officer to grow our offer to further support professionalism of the housing sector in Ireland.Working in collaboration with the team in Ireland and the UK, you will be accountable for delivering a first class service to our members, including producing high quality events and communications and expanding our education and training offer to our diverse membership.&nbsp;You will be highly organsied and an excellent communicator with proven ability in collaborative working and relationship management, as well as somebody who has their finger on the pulse identifying topics of interest to support and grow our membership.This is an exciting time to join CIH Ireland as we continue to grow our offer to further support professionalism of the housing sector in Ireland so if this is you we would love to hear from you.Travel across Ireland and occasional travel to the UK is required as part of the role.&nbsp;How to applyIf you would like to have an informal chat about this role, please contact Caroline Moloney, Director Republic of Ireland – <a href="mailto:caroline.moloney@cih.org" target="_blank">caroline.moloney@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7Chr%40cih.org%7Cdaa5d095848d462223d308dc65e4f7ad%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638497281292906850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=Qx6noFSI9MG9Rt%2BTmeLI%2FtXOZVGTh8%2BI1%2BxHZFLaRPs%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;The closing date for applications is: Friday Wednesday 15 January 2025.

Member Liaison Officer

Job title: Member liaison officer &nbsp; &nbsp;Salary:&nbsp;€30,000 – €35,000 FTE&nbsp; Location/base: Home based, occasional travel around Ireland and to the UK will be requiredHours:&nbsp;17.5 hours per weekAbout usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe’re seeking an experienced member liaison officer to grow our offer to further support professionalism of the housing sector in Ireland.Working in collaboration with the team in Ireland and the UK, you will be accountable for delivering a first class service to our members, including producing high quality events and communications and expanding our education and training offer to our diverse membership.You will be highly organsied and an excellent communicator with proven ability in collaborative working and relationship management, as well as somebody who has their finger on the pulse identifying topics of interest to support and grow our membership.This is an exciting time to join CIH Ireland as we continue to grow our offer to further support professionalism of the housing sector in Ireland so if this is you we would love to hear from you.Travel across Ireland and occasional travel to the UK is required as part of the role.&nbsp;&nbsp;How to apply&nbsp;If you would like to have an informal chat about this role, please contact Caroline Moloney, Director Republic of Ireland – <a href="mailto:caroline.moloney@cih.org" target="_blank">caroline.moloney@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7Chr%40cih.org%7Cdaa5d095848d462223d308dc65e4f7ad%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638497281292906850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=Qx6noFSI9MG9Rt%2BTmeLI%2FtXOZVGTh8%2BI1%2BxHZFLaRPs%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;The closing date for applications is: Wednesday&nbsp;15 January 2025.

The role Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team on a permanent basis at our scheme at Kings Heath, Birmingham, B14 7AA, working 35 hours a week. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered, Extra Care, and Over-55s schemes. Your responsibilities will include offering a frontline service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities in Birmingham. To excel in this role, you must possess a full clean UK driving license and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. </li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care in the Housing sector</li> <li>Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision </li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information </li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing date: Tuesday 7th January 2025 at 23:59pm Please note, we reserve the right to close this vacancy early should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

About The Role Role: Housing Strategy &amp; Enabling Officer Contract Length: 3 months temp to perm Location: Hybrid/Rugby (twice a week on-site) IR35: Inside Pay Rate to Intermediary: £30 - £32 per hour Spinwell is recruiting for a Housing Strategy &amp; Enabling Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HOUSING STRATEGY &amp; ENABLING OFFICER <ul> <li>Lead the development and monitoring of housing strategies, policies, and action plans.</li> <li>Conduct research and assessments to inform the Housing Strategy and Local Plan policies.</li> <li>Engage with local communities and stakeholders to address affordable housing needs.</li> <li>Manage partnerships with Homes England, Registered Providers, and developers to meet community housing requirements.</li> <li>Oversee affordable housing negotiations, ensuring compliance with Section 106 agreements.</li> <li>Promote low-cost homeownership and support the Council's affordable housing projects.</li></ul>SKILLS/EXPERIENCE OF THE HOUSING STRATEGY &amp; ENABLING OFFICER <ul> <li>Experience in strategy development and housing policy.</li> <li>Strong knowledge of UK housing, planning, and regeneration policies.</li> <li>Proven ability to manage partnerships and negotiate effectively.</li> <li>Excellent communication, IT, and organisational skills.</li></ul>If you are an Housing Strategy &amp; Enabling Officer, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Housing Strategy & Enabling Officer - Council

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer Lateral Move Permanent Working 36.5 hour per week Grade 4 - £33,366 - £40,470 Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. Located on the South of Birmingham This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. For any informal enquires please contact: <a href="mailto:Jayne.Owen@birmingham.gov.uk" target="_blank">Jayne.Owen@birmingham.gov.uk</a> You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. Ref: BCC2690 We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

West Midlands Trains, as part of the wider Abellio Group, operates as a joint venture - West Midlands Railway and London Northwestern Railway, delivering 1,300 safe and reliable services per day for more than a 60 million passengers per year. We are committed to developing our employees, throughout our network, with our Training and Development Centre being at the heart of this strategy. Community Engagement Manager Permanent Full-time Hybrid (base in Birmingham, but with travel required across the West Midlands Trains network) We have a fantastic opportunity to join West Midlands Trains as our Community Engagement Manager. This role is critical to the delivery of our station adoption programme and community projects across our network. You'll work directly with our Community Strategy Manager, volunteers and industry partners to support the development and delivery of projects that support our community strategy, including enhancing our stations, youth engagement, safety and wellbeing and supporting our White Ribbon accreditation. You'll also manage our successful Customer and Communities Improvement Fund, judging applications and working collaboratively with community groups and internal colleagues to ensure projects are delivered on time and within budget. As part of the wider External Communications and Engagement Team, there will be opportunity to engage with external stakeholders and promote our community activity. You'll also manage our community social media accounts, ensuring maximum visibility of the work we do. If you're passionate about making a difference in local communities, enjoy working with people from all backgrounds and know how to deliver projects effectively, you could be just the person we're looking for! Due to the volume of applications, we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out. As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation. Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

Community Engagement Manager

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Camden team. We have an exciting opportunity for an Recovery Coordinator with our Opiate Team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Opiate team, based in Coventry. Location: Coventry Full Time Hours: 37.5 per week Full time Salary Range: £27,449.53 - £31,529.41 Dependent on experience (pro rata for part time hours) Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 4/1/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Kathy Coles | <a href="mailto:kathy.coles@cgl.org.uk" target="_blank">kathy.coles@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

The role This is a 9 month Fixed Term Contract (Maternity Cover). We are looking for a Housing Officer to join our Birmingham Southern Housing Team, working in a hybrid way, with arrangements to be agreed with the Area Housing Manager. Our Housing Officers are required to be flexible in their ability to travel across our homes in Birmingham, this is because we work in a patchless way. However, each role is designated to a team within the following areas and you may be required to travel within those zones as well as other zones as part of your duties: The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. As a Housing Officer, you will be responsible for supporting tenants through their tenancy in the West Midlands. Being professionally curious every day and for ensuring we know who our residents are. You will take action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support whilst being empathetic, polite, courteous, and hardworking, proactively resolving issues when you find them, in a safe and efficient manner. Responsibilities will include: <ul> <li>Providing an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.</li> <li>Settling residents into their new homes and visit residents on a regular targeted and pro-active basis, ensuring tenancy conditions are met and properties are maintained to a good standard.</li> <li>Completing welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners.</li> <li>Working proactively with customers, managing expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion</li> <li>Carrying out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators.</li> <li>Supporting with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions.</li></ul>WHAT YOU'LL NEED: <ul> <li>Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement</li> <li>Proven experience of following processes, using initiative, and delivering excellent customer service.</li> <li>Professional curiosity to identify residents with complex support needs </li> <li>Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur</li> <li>Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. </li> <li>Ability to work effectively as part of a team, working in an agile environment. </li> <li>Good negotiation and influencing skills </li> <li>The post holder will be required to work remotely at times and must be able to travel efficiently and/or have a valid licence and access to a vehicle</li></ul>Please note, in your supporting statement, it is important that you address how you meet each of the above 8 criteria providing real examples. WHAT TO EXPECT: Closing Date: Sunday 5th January 2025 at 23:59 pm Shortlisting Date: Tuesday 7th and Wednesday 8th January 2025 Interviews: Thursday 16th January and Friday 17th January 2025 Please note, we reserve the right to close this vacancy early, should we receive a high volume of applications About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Housing Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Arden Grange, Knowle, Solihull. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £17,908.61 plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Almshouse Charities (Hull United) Kingston upon Hull - Part time ClerkThe Trustees are seeking an experienced individual to provide Clerking services to the charity.The hours and salary are negotiable reflecting experience, and a minimum of 16 hours is envisaged. Membership of the Chartered Institute of Housing would be preferred.A full job description will be provided alongside the application form on expression of interest in the position.Please contact The Chair of Trustees at Hull United Charities on 01482 323965 or by email&nbsp;<a href="mailto:admin@hullunitedcharities.org.uk" target="_blank">admin@hullunitedcharities.org.uk</a> for an application form.

Clerk

Role: Social Worker- Homeless Intervention Team Location: Birmingham Children's Trust Team: Homeless Intervention Team Pay: Up to £33.30 per hour Contract: Full-Time Locum OFSTED: Good In the office: Hybrid Are you a skilled and compassionate Social Worker with a strong background in working with vulnerable young people? Birmingham's local authority is seeking a dedicated professional to join our Homeless Intervention Team, focusing on supporting young people aged 16-17 who are at risk of homelessness or already homeless. Key Responsibilities: <ul> <li>Conducting Section 17 Assessments and Child in Need (CIN) plans to offer support to young people.</li> <li>Providing Section 17 and Section 20 accommodation to those in need, ensuring all statutory requirements are met.</li> <li>Working closely with families to resolve conflicts and reunite young people with their families where possible.</li> <li>Managing cases where safeguarding concerns arise, conducting strategy discussions and Section 47 investigations when required.</li> <li>Collaborating with multi-disciplinary teams to support young people and improve their housing and life outcomes.</li> <li>Ensuring all work is compliant with relevant legislation, including the Southwark Judgement and Homelessness Reduction Act.</li></ul>Requirements: <ul> <li>Minimum of 4 years post-qualification experience as a Social Worker.</li> <li>Proven experience completing Section 17 assessments, holding CIN plan, and managing Section 20 processes (including reviews, PEPs, and pathway planning).s</li> <li>Strong background in working with families to prevent breakdowns and support reunification.</li> <li>In-depth understanding of the Southwark Judgement and the Homelessness Reduction Act.</li> <li>Excellent communication, problem-solving, and case management skills.</li></ul>Benefits: <ul> <li>Opportunity to make a significant impact on the lives of vulnerable young people.</li> <li>Work within a supportive and dedicated team environment.</li> <li>Ongoing professional development and training opportunities.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.Our success comes from making your job search our top priority.Interested in learning more about the Social Worker-Homeless Intervention Team role in Birmingham? Contact Emily Cooper at 01635 226350.Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Social Worker- Homeless Intervention Team

Role Responsibility: SCHOOL PREMISES OFFICER Salary: £11.74 per hour Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Soar Valley College, Leicester, LE4 7GY G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities • Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys, fobs and access cards.• Carry out audits of facilities. • Carry out reactive and planned maintenance of facilities. • Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager. • Carry out Litter picking and assisting cleaning teams as required. • Escorting of sub-contractors as required. Previous caretaker/porter and maintenance experience is not essential but would be an advantage. You will be valued and supported, and provided with first class training and competitive benefits. Benefits:While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; • Progression, training and development catered to you • Charity Work - 1 Volunteering day, Match-IT and Payroll Giving • Uniform Provided • Annual leave entitlement - 20 days plus bank holidays Pro Rata • Refer A Friend incentives • Company pension scheme with employer contributions. • G4S Life Assurance Scheme. • Subsidised healthcare plan. • Confidential Counselling Services • 24/7 support specialising in health and medical • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an EnhancedDisclosure andBarring Service check. The Ideal Candidate: #LI-RG1

Premises officer

Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care. Therefore, we are excited to announce a new opportunity to join our Waste Treatment Asset Strategy Team as a Strategic Asset Manager! This team develops the medium to long term strategy for the waste treatment estate, develops our five- yearly business plan submission to Ofwat and (working with tactical, operational and delivery teams) makes investment decisions to balance risk and performance. The role of a Strategic Asset Manager is varied and a typical week could see you developing an investment plan for a sewage works that meets the needs of today and the future, researching and reviewing future environmental legislation, advising delivery teams and liaising with developers and regulators! Does this sound like the role for you? Well, if it does, read on... EVERYTHING YOU NEED TO KNOW The team comprises c6 Strategic Asset Managers and analysts reporting to an Asset Strategy Lead. Key accountabilities will be: <ul> <li>Translating the outputs from Ofwat's final determination of our business plan (PR24) into practical plans that tactical and delivery teams can use to manage annual investment.</li> <li>Making clear and sometimes difficult prioritisation decisions to ensure that our investment plans balance capital and operational spend, meet our performance commitments and ensure we remain compliant with environmental legislation.</li> <li>Undertaking medium and long term planning taking into consideration future capacity needs, future legislation and land use. This will include development of our next business plan submission to Ofwat (PR29).</li> <li>Improving our processes particularly in relation to understanding housing and trade growth within our catchments. </li></ul><ul> <li>Ensuring that you have current knowledge of sewage treatment processes and working practices, developing links with other water companies where appropriate.</li></ul><ul> <li>Considering the life cycle of a variety of sewage treatment assets and supporting with developing asset class strategies for out most critical assets. </li></ul><ul> <li>Working with the team and Environment Agency to develop our environmental programme for the next 5-10 years. </li></ul><ul> <li>Working alongside out tactical asset planning schemes to provide project sponsorship (generally large and complex schemes).</li></ul><ul> <li>Supporting the development of, and adherence to, our corporate Asset Management Framework.</li> <li>Working with other teams, both internally and externally to ensure plans are communicated and competing priorities are understood and managed. </li></ul><ul> <li>Periodic line management of graduates and apprentice who have placements with the team.</li></ul>WHAT YOU'LL BRING TO THE ROLE Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do. The ideal candidate will have a degree qualification within an engineering or scientific/technical discipline, or the equivalent experience. You will be forward looking and proactive, with the ability to work alone using your own initiative and motivation. You will possess excellent communication and influencing skills and be able to convey detailed information in simple language for a variety of audiences. You will be able to make complex decisions through analysis of technical and financial data to ensure the best outcomes for our customers. Knowledge and experience of one or more of the following are preferable, however candidates with similar experience in an equivalent industry will be considered: <ul> <li>Sewage treatment processes.</li> <li>Delivery/design of water industry capital investment.</li> <li>Water industry asset management/strategy. </li></ul>And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations &amp; STEM, Disability and Ethnicity; who help us do just that. We do more, because we care. WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. Whilst we respect hard work, we generously reward you for it. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. We'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: <ul> <li>Salary range of £51,000 - £59,400 </li> <li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li> <li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li> <li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li> <li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li> <li>Dedicated training and development with our 'Academy' </li> <li>Electric vehicle scheme and retail offers </li> <li>Family friendly policies </li> <li>Two volunteering days per year </li></ul>WHATS NEXT? We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. We'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we'll always let you know the outcome of your application after the closing date, so keep an eye on your phone and emails!

Strategic Asset Manager

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

18 Jobs in Coventry, UK