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Homelessness Prevention Officer Wokingham Borough Council is dedicated to preventing homelessness and ensuring that all residents have access to safe, secure housing. Our Homelessness Prevention Team play a crucial role in delivering these services by providing comprehensive support to individuals and families at risk of losing their homes. We are now seeking a passionate and dedicated Homelessness Prevention Officer to join our team and contribute to our mission of reducing homelessness across the borough. The Role As a Homelessness Prevention Officer, you will be responsible for providing expert housing advice and support to a diverse range of applicants, including families and single individuals, who are at risk of homelessness. You will work to prevent homelessness by developing personalised housing plans and ensuring compliance with the Homelessness Reduction Act 2017. Your main responsibilities will include: <ul> <li>Providing timely and detailed housing advice and assistance to individuals and families presenting as homeless or threatened with homelessness within 56 days.</li> <li>Conducting thorough assessments of those at risk of homelessness, implicating practical measures to prevent and relieve homelessness in line with the Homelessness Reduction Act.</li> <li>Developing detailed, personalised housing plans that address the specific needs and circumstances of each applicant.</li> <li>Investigating statutory duties owed to homeless applicants, issuing relevant notification decisions under Section 184 of the Housing Act.</li> <li>Conducting financial assessments to determine affordability and identify barriers to securing housing for homeless households.</li> <li>Supporting applicants in accessing private rented sector housing</li> </ul>About You We are looking for a motivated and compassionate individual who is committed to preventing homelessness. The ideal candidate will have: <ul> <li>A strong background in homelessness prevention and housing services.</li> <li>In-depth knowledge of the Housing Act, particularly section 184, and other relevant legislation.</li> <li>Experience in conducting thorough housing assessments and developing personalised housing plans.</li> <li>The ability to manage complex cases,</li> <li>A commitment to delivering high-quality customer care and treating all applicants with fairness and respect.</li> </ul>Don't miss out on this exciting opportunity to join an excellent and dynamic team. To apply, please follow the link below. Closing date of applications: Monday 14th October 2024, 11pm Interview date: TBC For an Informal discussion, please contact: David Higgins, Team Manager Housing Needs and Options on <a href="mailto:david.higgins@wokingham.gov.uk" target="_blank">david.higgins@wokingham.gov.uk</a> If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Homelessness Prevention Officer

Job Purpose Contribute to the creation, delivery and embedding of a Learning &amp; Development strategy. Work alongside leadership to identify training needs and create appropriate solutions, using a variety of resources. Responsible for the management of the Learning &amp; Development budget, input to the business plan and monitoring of KPI's. How we reward you <ul> <li>Competitive salary package.</li> <li>Opportunities for professional development and training.</li> <li>Supportive work environment fostering growth and learning.</li> <li>Recognition for achievements and contributions.</li> <li>Inclusive company culture promoting collaboration and teamwork</li> </ul>Main Responsibilities <ul> <li>Develop a presence and reputation across the business to promote a learning agenda and a culture of continuous professional development</li> <li>Responsible for Learning and Development Strategy, identifying areas of need, and providing creative, cost effective solutions.</li> <li>Partner with all areas of the business to determine learning requirements and provide appropriate solutions</li> <li>Responsible for implementation and maintenance of a management development programme, utilising appropriate resources and grants/funding</li> <li>Responsible for implementation of the Appraisal process, including training, and ongoing development and monitoring</li> <li>Responsible for identifying and implementing appropriate succession planning strategies</li> <li>Steer and take part in career development conversations across the business</li> <li>Identify and implement system for Career Ladders, including appropriate documentation and guidance</li> <li>Responsible for identifying/assessing CITB grant and funding opportunities, including the administration of claims</li> <li>Central point of contact for all Learning &amp; Development enquiries</li> <li>Responsible for the booking and administration of ongoing statutory training requirements</li> <li>Utilise innovative ideas to drive cost effectiveness</li> <li>Provide coaching and support to line managers</li> <li>Delivery of internal training modules as and when required</li> <li>Assist in the monitoring, evaluation and reporting of KPIs</li> <li>Development of an Apprenticeship and Graduate programme, including creation and maintenance of a mentoring scheme</li> <li>Accurate and timely reporting to Senior Leadership Team as required</li> <li>Working with the HR Team on creating appropriate performance development plans, as required</li> <li>To work collaboratively with colleagues in the HR Team and contribute to team effectiveness, ensuring information is passed on appropriately</li> <li>Responsible for the maintenance of employee personnel files and other relevant documentation</li> </ul>Knowledge, Skills and Behaviors <ul> <li>Previous experience and passion for Learning &amp; Development, ideally in a construction environment</li> <li>Experience of identify training needs and creating training programmes</li> <li>Experience of sourcing and assessing appropriate training providers</li> <li>Excellent communication, organisational and time management skills</li> <li>Strong interpersonal skills - building effective relationships across the business</li> <li>Motivated self-starter, with good initiative and problem solving skills</li> <li>Effective decision making skills, using appropriate data analysis</li> <li>Good understanding of HR legislation in a learning environment</li> <li>High attention to detail and accuracy levels</li> <li>Ability to identify and drive continuous improvement in the Learning &amp; Development process</li> <li>Understanding of GDPR and the impact on the Learning &amp; Development process</li> </ul>Measured by / Key Results <ul> <li>Contribution to the delivery of the HR Strategy</li> <li>Learning &amp; Development budget utilisation</li> <li>Personal Impact</li> <li>Values</li> </ul>Next Steps: <ul><li>Submit your application online.</li><li>Our recruitment team will review your application and reach out to schedule an interview.</li><li>Successful candidates will be invited for a second stage interview. </li><li>Upon selection, you will receive a formal offer outlining the details of your employment.</li><li>Attend your first day induction and begin your future with RW Armstrong. </li></ul>

Learning and Development Advisor

Refugee Homelessness Prevention Officer 18 Months Fixed Term Contract Wokingham Borough Council is committed to providing crucial support and housing assistance to vulnerable populations within our community. As part of our ongoing efforts, we are focussed on preventing homelessness among refugees who face unique challenges. We are currently seeking an experienced and dedicated candidate to take on the role of Refugee Homelessness Prevention Officer. This is an exciting opportunity to make a tangible difference in the lives of refugees by ensuring they receive the housing support and advise they need. Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. The Role As the Refugee Homelessness Prevention Officer, you will play a pivotal role in delivering comprehensive housing advice and assistance to refugees who are homelessness or at risk of homelessness. Your main responsibilities will include: <ul> <li>Providing timely and detailed housing advice and assistance to refugees presenting as homeless or threatened with homelessness within 56 days.</li> <li>Conducting thorough assessments of households at risk of homelessness and implementing practical measures to prevent and relieve homelessness.</li> <li>Investigating statutory duties owed to refugees, issuing relevant notification decisions under Section 184 of the Housing Act.</li> <li>Delivering detailed personalised housing plans for eligible applicants, taking into account their specific circumstances and needs.</li> <li>Conducting financial assessments to determine affordability and identify barriers to securing housing for refugees with complex needs.</li> <li>Supporting refugees in accessing private rented sector housing</li> <li>Acting as the eligibility expert within the service, providing guidance and support to colleagues as needed.</li> </ul>About You We are looking for a motivated and compassionate individual who is committed to supporting refugees and preventing homelessness. The ideal candidate will have: <ul> <li>A strong background in homelessness prevention and housing services, with specific experience working with refugee populations.</li> <li>In-depth knowledge of the Housing Act, particularly section 184, and other relevant legislation.</li> <li>Experience in conducting thorough housing assessments and developing personalised housing plans.</li> <li>The ability to manage complex cases, particularly those involving eligibility or immigration complications.</li> <li>A proactive approach to identifying and addressing potential barriers to housing for refugees.</li> </ul>Don't miss out on this exciting opportunity to join an excellent and dynamic team. For an Informal discussion, please contact: David Higgins,Housing Needs and Options Team Manager at <a href="mailto:david.higgins@wokingham.gov.uk" target="_blank">david.higgins@wokingham.gov.uk</a> Closing date of applications: 14th October 2024, 11pm Interview date: TBC Whilst this is a fixed term contract appointment, for anyone already employed by Wokingham Borough Council this would be classed as a secondment if successful. Therefore, the usual permission requests for secondments apply and you must speak to your line manager in the first instance before applying. Please note, we recommend submitting your application as soon as possible, as this advert may close early if a suitable candidate is identified. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure &amp; Barring Service (DBS) checks along with other relevant employment checks. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Refugee Homelessness Prevention Officer

The Vacancy Full time, 37 hours a week. Working a mix of early, late, weekday and weekend shifts. £23,775 progressing up to £25,027 Hampshire Social Inclusion Grosvenor Road provides accommodation and 24/7 support for up to 20 clients with complex and high-level support needs. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li> <li>Full drivers licence and access to a vehicle is desirable for this role but not essential</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Job Title:Tenancy Coordinator Location:Crowthorne House Brand: LRG Salary:£27,000 basic plus £1k objective bonus (£250 quarterly) Hours:08:30am - 17:00pm. About Leaders: Leaders Romans Group, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Coordinator to join a dedicated and dynamic new team based inCrowthorne House, Wokingham.You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li> <li>To maintain high levels of communication to internal and external customers</li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal</li> <li>Professional telephone manner</li> <li>Organisational skills, time management and attention to detail</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development</li> <li>Access to a diverse portfolio of properties</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives</li> <li>Quarterly and yearly awards including trips abroad</li> <li>Salary sacrifice pension scheme</li> <li>Generous Holiday allowance, increasing by 1 day per year based on service</li> <li>Excellent Parental leave and newly introduced Fertility policy</li> <li>Staff discounts</li> </ul>Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Crowthorne House Wokingham Monthly salary £27,000 - £28,000 Employment type Full-time Driving Licence Required Yes

Tenancy Coordinator

Job Title: Tenancy Manager Location: Crowthorne House Brand: LRG Salary: £27,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm. About Leaders: Leaders Romans Group, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in Crowthorne House, Wokingham. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul> <li>You'll be expected to provide excellent levels of both telephone and written communication.</li> <li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site </li> <li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li> <li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li> <li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li> <li>Dealing with non-managed deposits that are part of the No Deposit Scheme </li> <li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units </li> <li>To maintain high levels of communication to internal and external customers </li> <li>To act as a consistent contact point for our non managed clients</li> </ul>What are we looking for: <ul> <li>Excellent communication, written and verbal </li> <li>Professional telephone manner </li> <li>Organisational skills, time management and attention to detail </li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company </li> <li>Market leading training and ongoing professional development </li> <li>Access to a diverse portfolio of properties </li> <li>Supportive and collaborative team environment </li> </ul>Benefits: <ul> <li>Competitive base salary and additional incentives </li> <li>Quarterly and yearly awards including trips abroad </li> <li>Salary sacrifice pension scheme </li> <li>Generous Holiday allowance, increasing by 1 day per year based on service </li> <li>Excellent Parental leave and newly introduced Fertility policy </li> <li>Staff discounts </li> </ul>Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leaders Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Crowthorne House Wokingham Employment type Full-time Driving Licence Required No

Tenancy Manager

Learning and Development Advisor <ul> <li> Basingstoke</li> <li> Full-time</li> <li> Permanent</li></ul>About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 30 countries in which we operate, employing 52,000 professionals at 440 production and services centres. At Elis, our employees are our most valuable asset, and our culture of service and quality is a testament to their dedication. Our core values are embedded in everything we do; respect, integrity, exemplarity and responsibility. Join us, and you'll be part of a supportive, agile, innovative, and market-leading global business. If you are a graduate eager to start a career in learning and development who lacks in-role learning and development experience, but demonstrates behaviours aligned to our values, we would still welcome your CV to be considered for this role. Your Mission at Elis As a Learning and Development Advisor, you will support employees and managers across Elis UK through design, delivery and reporting on people development initiatives. You will have a direct impact on our company's growth and help to shape our future training strategy. Key responsibilities of the role include, but are not limited to: <ul><li>Ensuring the company's vision, values and policies thread through all development initiatives.</li><li>Design and deliver internal training programs in an engaging and impactful manner across different levels of employees, from entry level to mid-level managers.</li><li>Monitoring and reporting on training completion and engagement.</li><li>Successfully managing third party training and development relationships.</li><li>Supporting the wider HR team and talent development manager with the review, implementation and successful completion of apprenticeships.</li><li>Supporting the wider HR team and talent development manager in the collection, analysis and reporting of learning system data (currently SAP, TalentSoft and Moodle workplace).</li><li>Undertaking the day-to-day management and upkeep and data reporting of our Learning Management System(s) (currently Flick, Watch &amp; Go &amp; Moodle workplace) including local system administration (currently SharePoint).</li><li>Keeping up to date with L&amp;D industry trends and apply these learnings in L&amp;D activities.</li></ul>What will make you stand out? The Learning and Development Advisor displays and champions positive behaviours aligned to company values. They are proactive, creative and support colleagues, team members and stakeholders to achieve goals and objectives that will drive business growth and support employee development. The successful candidate will also have: <ul><li>A Bachelor's degree, and/or equivalent experience in a learning and development role. A CIPD level 3 qualification is desirable.</li><li>Experience designing and delivering training.</li><li>An understanding of L&amp;D best practice principles</li><li>Experience in documenting processes and keeping up with industry trends.</li><li>Experience and competency in using technology (Microsoft office, teams, LMS experience preferable).</li><li>Excellent interpersonal and communication skills.</li></ul>Please note, this position is based in the company's headquarters in Basingstoke 4 days a week with the option to work remotely 1 day. What's on offer? <ul> <li> Company Pension </li> <li> Employee Assistance Programme </li> <li> Discounted Gym Membership </li> <li> On-site Parking </li> <li> 29 Days Holiday </li> </ul>We offer a competitive salary £30,000 - £35,000 (DOE) and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment. Interested? Then apply online! Your contact person: Kadija Keita HR &amp; Talent Training Manager Tel: <a href="mailto:kadija.keita@elis.com" target="_blank">kadija.keita@elis.com</a>

Housing &amp; Support Officer Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,000 per annum plus benefits Location - Spelthorne Full time - 39 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:swilliams@transformhousing.org.uk" target="_blank">swilliams@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Housing &amp; Support Officer Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,000 per annum plus benefits (pro rata for part time) Location - Wokingham Full time - 39 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email <a href="mailto:cpower@transformhousing.org.uk" target="_blank">cpower@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

The Vacancy We have an exciting opportunity for people to show an expression of interest for future House Manager roles in Woking, Weybridge, Walton, Addlestone &amp; Cobham. McCarthy Stone are building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear when vacancies arise in your preferred locations. Hours: Typically 25 hours/week, Monday-Friday Salary: £17,381.42, + Bonus The role: This diverse role is perfect for someone passionate about delivering exceptional customer service and creating a vibrant retirement living community as a House Manager. In this role, no two days are the same and you will be responsible for ensuring high quality property management and home owner engagement. Key responsibilities for a House Manager: <ul> <li>The day-to-day operational running of the development </li> <li>Proactive and effective relationships with internal and external customers </li> <li>Representing and championing the McCarthy Stone brand at the development </li> <li>Promoting and driving activities for our Homeowners and driving a vibrant community</li></ul>You will bring: <ul> <li>Experience working in a customer centric environment </li> <li>Experience in multi-tasking and prioritising workload </li> <li>Emotional intelligence, self-awareness, empathy, and compassion </li> <li>Ability to problem solve, with a can-do attitude and hands on approach </li> <li>Time management, organisation and prioritisation </li></ul>As part of McCarthy &amp; Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals. This includes courses such as basic first aid, safety in the workspace, Dementia Friends and many more. Benefits: <ul> <li>Life assurance</li> <li>Employee Assistant Programme</li> <li>Flexible working hours</li> <li>Annual bonus scheme</li> <li>2 Paid volunteering days per year</li> <li>Cycle to work scheme</li></ul>All House Manager applications will be reviewed as soon as they are received, Applications will be screened as they are received and you will be advised if you have been selected to interview to join our House Manager talent pool for your preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

10 Jobs in Crowthorne, UK