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Job Description Salary: £33,366 - £35,235 Hours per week: 37 hours Interview date: TBC following shortlisting Housing - Empowering Housing Solutions for All in Wiltshire Join our Tenancy Management Team as a Neighbourhood Officer for an exciting opportunity to contribute to developing innovative solutions to support improvements in our service to 5400 council tenants across Wiltshire. As a Neighbourhood Officer you will manage a geographic patch of council tenancies, striving to deliver the best possible customer service to our tenants. This will involve proactive community engagement to develop our estates coupled with reactive tenancy management and on occasion enforcement action. The role requires an ability to work at all levels, from managing those who are setting out on their housing journey to representing the Council in legal proceedings. We are looking for a candidate who is looking for a varied and interesting role. Previous experience is desirable, however it is essential that you have fantastic interpersonal skills and a can-do attitude and a genuine desire to contribute. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. For more details, contact Guy Tribbeck, Housing Neighbourhood Services Manager, at <a href="mailto:guy.tribbeck@wiltshire.gov.uk" target="_blank">guy.tribbeck@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Neighbourhood Officer

Neighbourhood Officer Location: Devizes Salary: £33,357 per annum Hours: 37 hours per week Closing Date: Sunday 12 January 2025 Are you a Housing Professional looking for your next role? We have an opportunity to join the Neighbourhoods Team in Wiltshire as a Neighbourhood Officer. What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. About you You will be resilient, able to work independently and be able to flexibly respond to unplanned situations and be confident to think on your feet to problem solve in the moment. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be a proficient user of IT including the Microsoft office suite. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We plan to hold interviews on 17 January 2025 in our Devizes Office. Successful candidates will be required to complete a Basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

The Vacancy We are seeking a House Manager Hours of Work: 41.5 hours per week, 37 weeks per year (mainly term time) with some flexibility to support House events. Salary: Available on enquiry We have an exciting opportunity to join one of our Boarding Houses as a House Manager. Our House Managers play a key role in the support of the Housemaster/Mistress in all aspects of the boarding house management, pastoral care and wellbeing of the pupils. The role is responsible to the Housemistress/master for the domestic welfare of the pupils, for managing the domestic staff and, by liaising with staff and parents, ensuring the smooth running of the House. The successful candidate should have excellent interpersonal, communication, administrative and organisational skills. For further information about this role please see the documents available at the top of this page, including the full Job Descriptions. To submit an on-line application, click on the 'Apply' button above. Please specify on your application which of the above roles you are applying for. If you require any accommodations or additional support during your application process, please do not hesitate to contact a member of the Recruitment team; email: <a href="mailto:thepeopleteam@marlboroughcollege.org" target="_blank">thepeopleteam@marlboroughcollege.org</a>, or phone: 01672 892402. We reserve the right to close this role early if a suitable number of applications are received. Early applications are therefore encouraged. The Company Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

House Manager

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Apply Your next role This challenging role will see you working within a team to provide Sheltered Housing services at a number of sites following recent changes to our model of service delivery. You will share our passion by ensuring our residents receive the highest service standards. The post holder will deliver all aspects of support from daily welfare calls, liaising with health practitioners, social care providers and families regarding residents' needs and areas of safeguarding concern. You will have the ability to make and keep accurate records and work with other professionals. You will also manage the health and safety aspects of the buildings and liaise with contactors and repairs teams. Key to this role is your ability to respond promptly and effectively to any emergency that may arise, such as fire alarms and residents who become unwell or require medical assistance. In adverse weather you will be required to grit footpaths and public areas. Along with experience of working within a sheltered/supported/care environment or other housing related field, you will have a good standard of literacy and numeracy, as well as excellent communication skills. You will need knowledge of basic IT systems such as Outlook, Word and Microsoft Teams. Most important to us however, is your strong commitment to the ethos and principles of equal opportunities and inclusion and the ability to apply this to everyday practice. An enhanced DBS disclosure will be required. Use of a car or the ability to travel throughout the Borough will also be required as this is non-residential and will require flexibility to cover different schemes in Swindon You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan . Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. Your next steps Read the role profile and select the Apply button where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the 'Apply' button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role. For further information about the role please contact Sarah Meehan, Sheltered Housing Operations Manager at <a href="mailto:smeehan@swindon.gov.uk" target="_blank">smeehan@swindon.gov.uk</a> As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion . If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a>

Sheltered Housing Officer

Job Description About the Role We have an exciting opportunity for a part time Independent Living Advisor to join our team on a permanent basis covering our schemes in Bath. The successful candidate will work Monday - Friday 9:00am - 3:00pm and will be working across our 3 sites Chelscombe, Church Street and Chelwood Drive in Bath. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. You will also assist customers in accessing correct housing benefit assistance or financial advice to pay rent/service charges, and complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. What we're looking for: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! Please note: This role is subject to a basic DBS check which will be provided by The Guinness Partnership. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. Our Care &amp; Support Service helps vulnerable people live as independently, happily, and healthily as possible, specialising in services for older people and people with learning and physical disabilities. Our aim is to improve people's lives and create possibilities for them. We make a difference by listening and responding to our customers' needs. We strive to be a great place to work, with employees who are passionate about what they do. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

What you'll be doing Do you want to work with elderly people, and provide them support to enable independent living? Are you passionate about supporting elderly people to remain engaged in their local communities? Curo is an established, leading housing association based in Bath, with over 15,000 homes in our care and providing wrap-around support services that help people find security, stability, and a positive future. We are seeking a committed individual to be part of our Livewell team as a Housing Support Worker, which forms part of the care and support element within Curo. It is mandatory for our Housing Support Worker's to use their own vehicle every day. Please state you have a driving license and access to your own vehicle on your CV or Application form. Why join Curo? If you are passionate about providing those in need with your dedicated care, time and support, without having to provide personal care services, Curo provides our support workers with the following: <ul> <li>No evening or weekend work</li> <li>Flexible working hours to suit your schedule</li> <li>The opportunity to help customers remain independent with no personal care</li> <li>You'll be part of a friendly, caring, supportive team, dedicated not only to our customers but to the wellbeing of colleagues.</li></ul>Our values-driven culture revolves around care, respect, openness, fairness and trust. As well as being a skilled support worker, we are looking for people who are empathetic and have the people skills to build trust with all our customers on every call, every day. What you'll be doing The Housing Support worker will be working 1-2-1 with customers to support with a variety of tasks and promote independence within their home. You'll develop, implement and monitor support plans for your customers. The tasks will include, but not only: <ul> <li>Reduction in social isolation</li> <li>Support with physical and mental well-being</li> <li>Ensuring relevant benefits are in place.</li> <li>Support to get to medical appointments.</li> <li>Liaise with care agencies and social workers.</li></ul>(this role does not include any personal care) The Housing Support worker will be required to accurately record all customer interactions on our bespoke IT system. This is a rewarding role working in the local community supporting older people from different backgrounds. This is an opportunity to work within the local community to help people re-connect with where they live and to positively impact on health loneliness and isolation. More about you This role can be challenging at times as you will be working with and supporting customers from all walks of life; it will be fast paced, so an attention to detail, using your initiative and problem solving will be key. <ul> <li>You'll be a people person and come from a background of working one-to-one with people of varying needs.</li> <li>You'll be used to working at a fast pace, meeting deadlines and able to work under pressure.</li> <li>You'll have a passion for working with older people and enjoy helping to set up group activities such as coffee mornings, as well as working on a one-to-one basis.</li> <li>You'll be IT literate, proficient at MS Word and MS Excel.</li></ul>Key attributes of our Housing Support Worker's when working with our sheltered customers are: <ul> <li>Kindness</li> <li>Caring</li> <li>Empathy</li> <li>Commitment</li> <li>Resilience</li></ul>You'll be flexible and able to switch between one-to-one work and group events, as well as willing to work in our different locations in and around B&amp;NES. When and where you'll be working This is a customer facing role, you will be working 30 hours a week between Monday and Friday (preferably Monday, Tuesday, Thursday, Friday) between 8am - 5.00pm, based on our customers' needs. You will be responsible for organising your own workload and setting your diary appointments. You'll be based in the office in Hillcrest, Peasedown St John, Bath, BA2 8JR, however, you will be visiting your customer base in the surrounding areas. It is mandatory for the Housing Support Worker to use their own vehicle every day. <ul> <li>A full driving license and business insurance, with the ability to travel around the B&amp;NES area is essential.</li> <li>An enhanced Disclosure and Barring Check is required for this role, Curo will arrange.</li></ul>What you'll get in return We believe you'll have a job that will give you huge job satisfaction, and help us to make a difference to our customers' lives every day. So in return for all your hard work, not only do our Housing Support Workers get a great salary but we also offer: <ul> <li>26 days annual leave (plus public holidays) rising to 29 days after 3 years service</li> <li>An additional day's leave on your birthday</li> <li>Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%</li> <li>Annual 'Homes for Good' Reward.</li> <li>Life Assurance Policy (up to 6x your annual salary)</li> <li>Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work</li> <li>'Perks at Work' - access to 1000's of discounts online and in-store.</li> <li>Employee Assistance Programme (EAP) - providing friendly impartial advice on financial, health, work or mental wellbeing.</li> <li>Free Parking at many of our Offices.</li></ul>One more thing Here at Curo we are about getting the right candidate for the right role. We recognise that as an organisation we are underrepresented in certain areas so we operate the disability confident scheme and we welcome applications from applicants who identify as LGBTQIA+ or are from an Ethnic Minority background. It would also be great to get applications from our Curo customers too. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. For an informal discussion about the role please call Cathy Isaacs on 07791 104 198. We will be closing applications on the 30th December however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you're the person for this job, please don't delay and apply today. About Curo Curo is an organisation with social purpose at its heart. We provide affordable homes that help people find security and stability and a positive future. We're one of the largest housing associations in the South West and an expanding house builder, using our profits to create more affordable housing in our communities. Our values are at the core of how we work. We care about our colleagues and their wellbeing and recognise their sense of pride in the work they do to support our customers. We're proud to say that since 2016 we have been ranked by Best Companies as being in the UK's top 75 Large Companies to work for. We're also listed in the top 10 best housing associations to work for in the country, and among the top 25 best companies to work for in the South West! One more thing We provide homes and services to a community that is diverse. We recognise that we need to do more to ensure that the colleagues in our organisation better reflect and understand the community we serve and for that reason we particularly welcome applications from people with diverse backgrounds and abilities. We are a recognised 'disability confident' employer and we have also signed up to the Social Housing Anti-Racism Pledge (SHARP). We guarantee to interview all disabled, black or minority ethnic applicants who meet the minimum essential criteria for our vacancies. If you need support to assist you to make an application or attend an interview, then please email our recruitment team at <a href="mailto:recruitment@curo-group.co.uk" target="_blank">recruitment@curo-group.co.uk</a> and we will be happy to help. Benefits Birthday leave Holiday trading Hybrid working Life assurance Online shopping Pension

Housing Support Worker

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home based but candidates should be within a reasonable commute from Larkhill, SP4 8NR Salary: Competitive + Company Car/Car Allowance Full time, permanent Senior Quantity Surveyor - Commercial Leadership in Facilities Management The Senior Quantity Surveyor role is pivotal in ensuring robust commercial management and exceptional delivery standards within our operations. This role emphasizes fostering strong client relationships, ensuring compliance with health, safety, and sustainability standards, and managing commercial processes efficiently to deliver optimal results. As a Senior Quantity Surveyor, you will inspire confidence and professionalism across the VIVO contract. By providing clear and effective direction, you will motivate your team, make sound decisions, and ensure the successful delivery of all operational objectives. You will build strong relationships with MoD and DIO personnel, set high standards for quality, and adapt to changing environments while maintaining focus and achieving results. This is an opportunity to lead with skill and professionalism, driving excellence in a challenging yet rewarding environment while upholding our commitment to sustainability and outstanding service delivery. Your responsibilities include working closely with client personnel, maintaining effective communication, and ensuring all necessary commercial documentation and reports are completed to high standards. You will liaise with Area Managers, Site Managers, Project Managers, and the Commercial Team, ensuring seamless coordination and adherence to organizational policies, including Equality and Diversity. From a technical perspective, you will ensure compliance with security and fraud prevention systems and processes while providing cost advice for Core Services and Billable Works. You will adhere to contract procedures, contribute to risk management, and help identify business priorities, building controls and milestones into plans and programs. Supporting sustainability initiatives, including carbon reduction and utility consumption goals across the Ministry of Defence estate, is also central to this role. Collaboration is key, as you will build and maintain effective relationships with site and area management teams, DIO, and end users. You will ensure your team understands its responsibilities under the service delivery contract and provide commercial guidance, fostering confidence and decision-making. Supporting dispute avoidance and resolution, you will assist the Principal Commercial Manager while adhering to the organization's policies and promoting best practices in health and safety. On the commercial front, you will lead change management in line with FDIS Contract requirements, ensuring timely stakeholder alignment. Responsibilities include managing supplier payments, maintaining commercial control, and monitoring supply chain performance. You will support risk management procedures, prepare cost reports, and ensure Billable Works are priced and managed to deliver value for money. What You Bring You should have substantial commercial experience in construction, property maintenance, or a related field, including cost model development, risk analysis, work proposals, and dispute resolution. Strong communication, negotiation, and interpersonal skills, alongside the ability to foster collaborative working environments, are critical. A qualification at HND/Foundation Degree level in Quantity Surveying or equivalent experience is required, alongside expertise in the commercial elements of facilities management or social housing refurbishments. Experience working in a social housing environment, familiarity with BS11000 Collaborative Business Relationships, and an understanding of utility consumption reduction are advantageous. Evidence of Continuing Professional Development and membership in a professional body further enhance your profile. What We Offer: <ul> <li>25 days annual leave</li> <li>6% employee matched pension contribution</li> <li>Company car/car allowance</li> <li>Single private medical cover</li> <li>Rewards Hub</li></ul>VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

Senior Quantity Surveyor - Social Housing

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home based but located close to Larkhill, SP4 8NR Salary: Competitive + Company car/Car allowance Full time, Permanent Quantity Surveyor - Driving Commercial Excellence in Facilities Management Are you a skilled professional with expertise in cost management and contract compliance? As a Quantity Surveyor, you will play a pivotal role in ensuring the successful delivery of projects by maintaining commercial control, fostering strong stakeholder relationships, and driving value for money across all operations. In this role, you will inspire confidence and professionalism, motivating your team to excel and ensuring outstanding delivery under the VIVO contract. You will build robust relationships with key stakeholders, lead by example, and set high standards of quality and efficiency. Your ability to make sound decisions, maintain focus in dynamic environments, and deliver measurable results will contribute to the success of our mission. This is an opportunity to leverage your commercial acumen and leadership skills to deliver impactful solutions while upholding our commitment to sustainability and excellence. Join us as a Quantity Surveyor and drive success in a challenging, rewarding environment. In this role, you will adhere to all Health and Safety and Sustainability policies, ensuring compliance with statutory requirements and company procedures. You will work collaboratively with client personnel, fostering effective relationships to streamline contract management and ensure that all commercial documentation and reports are completed to the highest standards. Your technical expertise will involve providing cost advice for Core and Additional Services, ensuring contract processes are followed, and attending risk meetings to manage and mitigate risks. You will actively support sustainable practices, promoting carbon reduction and utility consumption initiatives in line with the Ministry of Defence's goals. People management is integral to this role. You will liaise closely with site and area management teams, DIO, and end users, ensuring all team members understand their responsibilities and obligations under the service delivery contract. Through effective communication, you will instil confidence in stakeholders, negotiate persuasively, and provide guidance on contract particulars. You will support the operational teams in dispute avoidance and resolution, offering commercial insights to optimize performance. Commercially, you will lead change management under the FDIS Contract, ensuring that stakeholder timelines are met. Your responsibilities will include managing supplier payments, monitoring supply chain performance, and assisting in developing and implementing risk management procedures. You will also prepare monthly cost reports, price Core and Additional Services to meet contract requirements, and ensure adjudications are performed accurately and efficiently. What You Need To Do The Job You should have commercial experience in social housing, property maintenance, or a related field, with expertise in developing cost models, risk analysis, work proposals, and dispute resolution. Strong communication, negotiation, and interpersonal skills are essential, alongside the ability to maintain collaborative working environments and prevent fraud. A qualification at HND/Foundation Degree level in Quantity Surveying, or equivalent experience, is required. Knowledge of facilities management or commercial construction, particularly in handling large or concurrent smaller projects, will be advantageous. Experience in a social housing environment, familiarity with BS11000 Collaborative Business Relationships, and knowledge of utility consumption reduction will set you apart. Evidence of Continuing Professional Development and membership in a professional body are advantageous. What We Offer: <ul> <li>6% employee matched pension contribution</li> <li>25 days annual leave</li> <li>Single private medical cover</li> <li>Company car/car allowance</li> <li>Rewards Hub</li></ul>VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

Quantity Surveyor - Social Housing

Job summary Housing - Empowering Housing Solutions for All in Wiltshire An exciting opportunity is available for an enthusiastic, professional team player to join the Housing Operations team as a Resident Engagement Officer. The team works across a diverse range of responsibilities including supporting the Housing Board and Housing Assurance Panel, as well as spear-heading resident engagement. Main duties of the job As a Resident Engagement Officer, you will play an essential role in implementing the resident engagement strategy, engaging with and supporting tenants, encouraging their involvement to bring about change in the services provided. Your responsibilities will include recruiting, training and monitoring tenant volunteers for various projects, innovating creative new ways to engage with residents, leading your designated area in promoting mechanisms for resident participation. This role does occasionally require evening or weekend working for Area Board and Partnership events, so some flexibility is essential. Our ideal candidate should have sound knowledge of resident engagement, community development, regulatory standards and statutory frameworks in relation to resident engagement. You should possess excellent communication skills, with proven ability to co-ordinate projects and meetings and you should be able to work to deadlines whilst delivering to a high standard. About us Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here! Job description Job responsibilities To promote and enable effective resident and leaseholder participation, ensuring good resident representation and accountability. To work alongside the senior resident engagement officer to take forward the actions and priorities within the Resident Engagement Strategy and housing service plan. To encourage and promote the involvement of residents in the decision making process of the Local Authority. The post holder is required to organise and prioritise their own workload, and make their own recommendations ensuring that any complex or contentious issues are discussed with the senior resident engagement officer in the first instance. The nature of the role will require the post holder to adopt a flexible attitude to working hours as evening and weekend work will be necessary.Specific duties and responsibilities include: The Resident Engagement Officer will be recruiting, inducting, training and monitoring the work of tenant volunteers. These volunteers will be engaged in a range of functions including forming an editorial panel for the tenants newsletter, acting as reporters on the publication, tenant housing board member or HAP tenant scrutiny The post is an important one in implementing the agreed resident engagement strategy. As such the postholder will be using their experience and expertise to innovate ways of involving tenants that have not been tried before by this Council, and creativity and innovation will be essential. The involvement of tenant volunteers in particular is pushing the boundaries of existing policies and has significant service implications, particularly around their involvement in producing the tenant magazine. To be responsible for and take the lead role for your designated area in promoting and supporting mechanisms for residents to participate in decision making affecting their homes and communities. This will involve traditional as well as new and innovative structures for participation, working with existing residents groups and LHPs and encouraging the formation of new ones. To help establish an Involvement Register. To support and enable tenants to take part in forums such as Area Boards/Partnerships, Wiltshire Housing Partnerships and any corporate arrangements such as the Tenants Panel or Housing Board. This will require you to be able to recognise through tenant contact who would benefit from some gentle encouragement and persuasion in getting involved with decision making to ensure we comply with the resident engagement statutory framework To work directly with the tenants, leaseholder and sheltered housing forum panels to enable the smooth running of these groups, through effective chairing and taking control of tenant meetings and help to influence discussions whilst trying to seek to maximise their independence and sustainability. Enabling residents to influence decisions relating to housing policy and service delivery. To hold and manage relevant budgets currently £5k an officer in relation to resident involvement as directed by the System support, performance &amp; engagement manager To verify and recommend authorisation of routine claims for payment of expenses and subsistence by individuals and groups in connection with resident involvement. As well as organising and setting up regular resident group meetings and LHPs you will be required to prepare agendas with clear topics for discussion for all residents groups in your area and take and distribute minutes of those meetings, ensuring that all actions are taken forward and reported back to the group. To take part in area board and partnership events, which often take place in the evening, to be the housing link between the area board and the housing service, ensuring that tenant views are discussed or issues raised put forward for consideration by the board To assist with the production and editing of the Housing Departments quarterly housing magazine Housing Matters and oversee the production and distribution of the magazine to all tenants and leaseholders. To assist in writing the magazine content ensuring that it is relevant to the reader base and that the content is accurate, timely, well written and well presented. To maximise tenant participation in your designated area, you will be required to review theareas/estates with little or no tenant involvement and then look to set up and facilitate the establishment of newly forming tenant and leaseholder groups including the provision of guidance and practical support to ensure formal recognition by the Local Authority. To ensure all work is carried out in line with the tenants regulatory framework and highlight any areas of risk or concern if this standard is not being met To develop a yearly training programme for residents and tenants within your designated area to help expand knowledge and understanding to enable more robust and effective engagement and organise and facilitate training within agreed budgets. Training plans should be discussed with the senior to see if they can enhance options and opportunities in other areas and link plans to try and create any efficiencies To identify courses and conferences that would be of direct relevance to the work of resident representatives in your area and organise travel/attendance and accommodation as appropriate. To undertake consultation with residents and stakeholders in connection with the Local Authorities policy and strategy reviews and to undertake tenant satisfaction surveys, establish whether services are meeting tenants needs and expectations. Developing new and relevant ways of undertaking such surveys. To collect and analyse data from consultation exercises, producing reports and recommending action and review procedures. To assist in writing the Housing Departments Annual Report, ensuring that all statistics are accurate and oversee the production and distribution of the Annual Report to all tenants and leaseholders ensuring the content is accurate, timely, well written and well presented. To write the Housing Departments annual tenants status/satisfaction survey ensuring the content is accurate, timely, well written and well presented. Job description Job responsibilities To promote and enable effective resident and leaseholder participation, ensuring good resident representation and accountability. To work alongside the senior resident engagement officer to take forward the actions and priorities within the Resident Engagement Strategy and housing service plan. To encourage and promote the involvement of residents in the decision making process of the Local Authority. The post holder is required to organise and prioritise their own workload, and make their own recommendations ensuring that any complex or contentious issues are discussed with the senior resident engagement officer in the first instance. The nature of the role will require the post holder to adopt a flexible attitude to working hours as evening and weekend work will be necessary.Specific duties and responsibilities include: The Resident Engagement Officer will be recruiting, inducting, training and monitoring the work of tenant volunteers. These volunteers will be engaged in a range of functions including forming an editorial panel for the tenants newsletter, acting as reporters on the publication, tenant housing board member or HAP tenant scrutiny The post is an important one in implementing the agreed resident engagement strategy. As such the postholder will be using their experience and expertise to innovate ways of involving tenants that have not been tried before by this Council, and creativity and innovation will be essential. The involvement of tenant volunteers in particular is pushing the boundaries of existing policies and has significant service implications, particularly around their involvement in producing the tenant magazine. To be responsible for and take the lead role for your designated area in promoting and supporting mechanisms for residents to participate in decision making affecting their homes and communities. This will involve traditional as well as new and innovative structures for participation, working with existing residents groups and LHPs and encouraging the formation of new ones. To help establish an Involvement Register. To support and enable tenants to take part in forums such as Area Boards/Partnerships, Wiltshire Housing Partnerships and any corporate arrangements such as the Tenants Panel or Housing Board. This will require you to be able to recognise through tenant contact who would benefit from some gentle encouragement and persuasion in getting involved with decision making to ensure we comply with the resident engagement statutory framework To work directly with the tenants, leaseholder and sheltered housing forum panels to enable the smooth running of these groups, through effective chairing and taking control of tenant meetings and help to influence discussions whilst trying to seek to maximise their independence and sustainability. Enabling residents to influence decisions relating to housing policy and service delivery. To hold and manage relevant budgets currently £5k an officer in relation to resident involvement as directed by the System support, performance &amp; engagement manager To verify and recommend authorisation of routine claims for payment of expenses and subsistence by individuals and groups in connection with resident involvement. As well as organising and setting up regular resident group meetings and LHPs you will be required to prepare agendas with clear topics for discussion for all residents groups in your area and take and distribute minutes of those meetings, ensuring that all actions are taken forward and reported back to the group. To take part in area board and partnership events, which often take place in the evening, to be the housing link between the area board and the housing service, ensuring that tenant views are discussed or issues raised put forward for consideration by the board To assist with the production and editing of the Housing Departments quarterly housing magazine Housing Matters and oversee the production and distribution of the magazine to all tenants and leaseholders. To assist in writing the magazine content ensuring that it is relevant to the reader base and that the content is accurate, timely, well written and well presented. To maximise tenant participation in your designated area, you will be required to review theareas/estates with little or no tenant involvement and then look to set up and facilitate the establishment of newly forming tenant and leaseholder groups including the provision of guidance and practical support to ensure formal recognition by the Local Authority. To ensure all work is carried out in line with the tenants regulatory framework and highlight any areas of risk or concern if this standard is not being met To develop a yearly training programme for residents and tenants within your designated area to help expand knowledge and understanding to enable more robust and effective engagement and organise and facilitate training within agreed budgets. Training plans should be discussed with the senior to see if they can enhance options and opportunities in other areas and link plans to try and create any efficiencies To identify courses and conferences that would be of direct relevance to the work of resident representatives in your area and organise travel/attendance and accommodation as appropriate. To undertake consultation with residents and stakeholders in connection with the Local Authorities policy and strategy reviews and to undertake tenant satisfaction surveys, establish whether services are meeting tenants needs and expectations. Developing new and relevant ways of undertaking such surveys. To collect and analyse data from consultation exercises, producing reports and recommending action and review procedures. To assist in writing the Housing Departments Annual Report, ensuring that all statistics are accurate and oversee the production and distribution of the Annual Report to all tenants and leaseholders ensuring the content is accurate, timely, well written and well presented. To write the Housing Departments annual tenants status/satisfaction survey ensuring the content is accurate, timely, well written and well presented. Person Specification Qualifications Essential <ul> <li>HNC or equivalent experience/skills.</li> <li>ITQ 2 or equivalent skill and ability.</li> <li>Working towards relevant professional qualification.</li> </ul> Experience Essential <ul> <li>HNC/NVQ 4 in a related field or Chartered Institute of Housing (CIOH) or ability to </li> <li>demonstrate equivalent experience / skills </li> <li> Proven experience of working with people, specifically of tenant participation and housing with </li> <li>a social landlord.</li> <li> Advanced knowledge of resident engagement, community development, private housing </li> <li>sector, landlord and tenant legislation</li> <li> Advanced knowledge of the Regulatory standards with particular reference to the Tenant </li> <li>Involvement and Empowerment Standard and experience of reporting and auditing of those </li> <li>standards</li> <li> Advanced knowledge of statutory framework, best practice models, trends in relation to resident </li> <li>engagement</li> <li> High level of interpersonal and communication (verbal and written) skills, and the ability to be </li> <li>diplomatic, maintain confidentiality, and to mediate in disputes. </li> <li> A degree of empathy and understanding of equality issues and how they affect engagement </li> <li>and participation is essential to effectively support tenants. </li> <li> Excellent creativity skills and strong editorial/journalistic skills </li> <li> Experience of co-ordinating, undertaking and facilitating effective participation and </li> <li>engagement exercises and meetings, and using the results to identify service needs / </li> <li>improvements or opportunities</li> <li> Excellent time management skills and ability to prioritise workload to meet specific targets and </li> <li>deadlines. </li> <li> Enthusiasm, self-motivation and the ability to motivate others </li> <li> Ability and previous experience of preparing and delivering training</li> </ul> Desirable <ul> <li>Project Management Skills</li> <li> Chairing skills</li> <li> Previous experience of producing written reports to a high standard and producing minutes and </li> <li>agendas</li> </ul>Person Specification Qualifications Essential <ul> <li>HNC or equivalent experience/skills.</li> <li>ITQ 2 or equivalent skill and ability.</li> <li>Working towards relevant professional qualification.</li> </ul> Experience Essential <ul> <li>HNC/NVQ 4 in a related field or Chartered Institute of Housing (CIOH) or ability to </li> <li>demonstrate equivalent experience / skills </li> <li> Proven experience of working with people, specifically of tenant participation and housing with </li> <li>a social landlord.</li> <li> Advanced knowledge of resident engagement, community development, private housing </li> <li>sector, landlord and tenant legislation</li> <li> Advanced knowledge of the Regulatory standards with particular reference to the Tenant </li> <li>Involvement and Empowerment Standard and experience of reporting and auditing of those </li> <li>standards</li> <li> Advanced knowledge of statutory framework, best practice models, trends in relation to resident </li> <li>engagement</li> <li> High level of interpersonal and communication (verbal and written) skills, and the ability to be </li> <li>diplomatic, maintain confidentiality, and to mediate in disputes. </li> <li> A degree of empathy and understanding of equality issues and how they affect engagement </li> <li>and participation is essential to effectively support tenants. </li> <li> Excellent creativity skills and strong editorial/journalistic skills </li> <li> Experience of co-ordinating, undertaking and facilitating effective participation and </li> <li>engagement exercises and meetings, and using the results to identify service needs / </li> <li>improvements or opportunities</li> <li> Excellent time management skills and ability to prioritise workload to meet specific targets and </li> <li>deadlines. </li> <li> Enthusiasm, self-motivation and the ability to motivate others </li> <li> Ability and previous experience of preparing and delivering training</li> </ul> Desirable <ul> <li>Project Management Skills</li> <li> Chairing skills</li> <li> Previous experience of producing written reports to a high standard and producing minutes and </li> <li>agendas</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wiltshire Council Address Stephenson Road Salisbury SP2 7NP Employer's website

Resident Engagement Officer

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Interview date: Thursday 9 January 2025 Housing - Empowering Housing Solutions for All in Wiltshire An exciting opportunity is available for an enthusiastic, professional team player to join the Housing Operations team as a Resident Engagement Officer. The team works across a diverse range of responsibilities including supporting the Housing Board and Housing Assurance Panel, as well as spear-heading resident engagement. As a Resident Engagement Officer, you will play an essential role in implementing the resident engagement strategy, engaging with and supporting tenants, encouraging their involvement to bring about change in the services provided. Your responsibilities will include recruiting, training and monitoring tenant volunteers for various projects, innovating creative new ways to engage with residents, leading your designated area in promoting mechanisms for resident participation. This role does occasionally require evening or weekend working for Area Board and Partnership events, so some flexibility is essential. Our ideal candidate should have sound knowledge of resident engagement, community development, regulatory standards and statutory frameworks in relation to resident engagement. You should possess excellent communication skills, with proven ability to co-ordinate projects and meetings and you should be able to work to deadlines whilst delivering to a high standard. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Simon Haugh, Systems, Engagement &amp; Business Support Manager, at <a href="mailto:simon.haugh@wiltshire.gov.uk" target="_blank">simon.haugh@wiltshire.gov.uk</a>, or call 01722434216 This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Cabot Court development based in Longwell Green, Bristol. Built in 2011, Cabot Court is a Retirement Living development that consists of 29 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Hourly rate: £17,908.61 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Job Description Salary: £38,626 - £40,476 Hours per week: 37 hours Interview date: To be confirmed after shortlisting Housing - Empowering Housing Solutions for All in Wiltshire Lead our Property and Support Service team and drive initiatives that make a real difference in preventing homelessness and fighting financial exclusion. As Housing Strategic and Performance Lead, you'll ensure the smooth operation of key services, from lettings and tenancy sustainment to managing temporary accommodations and housing-related support contracts. You'll act as a bridge between the council, private sector, and community partners to deliver housing solutions that make a difference. In this role you will lead the development of critical policies, including our Homelessness Prevention Strategy and Rough Sleeping Plan, using data-driven insights and ensure compliance and quality in housing support contracts, continually pushing for improvements. Additionally, you will oversee the council's Allocations Policy review, engaging stakeholders and implementing changes that meet legislative requirements. To succeed, you'll need a degree in a related field, extensive housing experience and a deep understanding of housing law. Membership in a relevant professional body is desirable. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Sophie Noad, Service Manager Property &amp; Support, at <a href="mailto:sophie.noad@wiltshire.gov.uk" target="_blank">sophie.noad@wiltshire.gov.uk</a>, or call 01249 706326. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Housing Strategy and Performance Lead

Support Worker (Supported Housing) Who We Are YMCA Brunel Group is a locally managed charity serving Mendip, Bath, Bristol, Wiltshire, and South Somerset. As part of the international YMCA movement, our mission is to create supportive, inclusive communities where everyone has a sense of belonging, can contribute meaningfully, and thrive. Our work includes: <ul> <li>Housing Support: Every year, we provide accommodation for over 700 individuals facing homelessness, financial hardship, or barriers to employment. Many of our residents have experienced trauma, and we aim to provide more than a place to stay-we offer a pathway to independence through training, skills development, and confidence-building.</li> <li>Health &amp; Wellbeing: Our Bath-based wellness centre features a gym, fitness areas, and extensive classes, fostering both physical and mental well-being.</li> <li>Commercial Hostels: Operating in Bath and Bristol, our hostels help fund our community initiatives.</li> <li>Youth Clubs: Our 12 youth clubs, including 4 groups for young carers, provide safe spaces for young people aged 10-19 to build connections, access information, and receive support from trusted youth workers.</li> <li>Nurseries: We run eight Ofsted-registered nurseries, offering spaces for up to 360 children and setting them up for future success through early education.</li> </ul>Role Overview As a Support Worker, you will play a vital role in building long-term, trust-based relationships with young adults (ages 18-25), helping them work toward independent living. You will support them in finding housing that meets YMCA's criteria, which requires them to be in work, training, or education. This role involves low-level support in various projects aimed at empowering young people. Skills and Experience Needed <ul> <li>Knowledge of Housing Legislation: Familiarity with housing issues affecting homeless individuals is desirable.</li> <li>Safeguarding Knowledge: Understanding of safeguarding procedures.</li> <li>Experience with Young Adults: Experience conducting holistic assessments in a key-worker role.</li> <li>Analytical and Research Skills: Ability to support project progression and contribute to data collection and research.</li> <li>Database Management: Experience with maintaining accurate records.</li> <li>Empathy and Compassion: A compassionate approach to supporting individuals in crisis.</li> <li>Teamwork: Ability to work effectively as part of a team.</li> <li>Driver's License: A full driving license and access to a vehicle with appropriate insurance are required.</li> </ul>Benefits YMCA Brunel Group values inclusivity and offers a supportive workplace committed to equality and diversity. Benefits include: <ul> <li>Enhanced annual leave and sickness pay</li> <li>Paid compassionate and emergency leave</li> <li>25 days annual leave plus bank holidays</li> <li>Access to an employee discount portal and Employee Assistance Program</li> <li>Cycle to work scheme</li> <li>20% discount on childcare in Wiltshire</li> <li>Heavily discounted health and wellbeing centre membership (£15/month)</li> <li>Corporate gym discount through Fusion Lifestyle in Mendip and South Somerset (£38/month)</li> <li>Free access to online gym classes</li> </ul>Job Details <ul> <li>Location: International House, Bath, and surrounding areas</li> <li>Hours: 37.5 hours per week</li> <li>Contract Type: 12-month temporary (with potential for renewal)</li> <li>Salary: £25,200 per annum</li> <li>Requirements: Enhanced DBS check</li> </ul>Application Process All candidates must complete an application form. Visit YMCA Brunel Group - Careers to apply online. All applicants will undergo safer recruitment checks, including full employment history, two references, and eligibility to work in the UK. Closing Date: 29th November We reserve the right to close this vacancy earlier than stated.

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