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Accommodation Office, Residential Services - FICS This full-time post is available immediately on a permanent term basis. This role offers the opportunity for hybrid working - some time on campus and some from home but as a customer facing service, we need to maintain a presence on campus throughout the year and postholder will need to work on campus for us to achieve this. In order to meet the needs of our students there will be periods throughout the year when homeworking is not feasible. Summary of the role As part of Residential Services, the Accommodation Office are a key customer-facing team; providing information and advice to prospective and current students regarding their accommodation at the University of Exeter. We process all applications for approximately 6,500 University-owned, managed or approved partner bedspaces, including allocating and issuing contracts, as well as providing guidance on private sector options. You will undertake all tasks related to ensuring we maximise occupancy levels within our accommodation. The role will involve the processing of accommodation applications: reviewing applications, allocating to available bedspaces in line with our allocations procedures, sending out offers and ensuring that all residents are issued with an accommodation contract. You will also administer any amendments to contracts such as moving students between rooms and terminating tenancies. You will liaise with other internal and external stakeholders to ensure that our students receive an efficient service and that our accommodation provision meets the requirements of the contract and the Student Accommodation Code. You will need to develop a wide knowledge of the university's accommodation options available so that you can promote university accommodation to students and their families both in person at prospective student events, and virtually via online events and written enquiries, in a professional way. You will also need to be able to give advice to enquirers who may need to find housing in the city and be able to offer them guidance on seeking their accommodation. Attention to detail, accuracy and a high standard in both written and oral communications are essential requirements for the role, as you will routinely meet with students in person, speak with them on the telephone and answer written enquiries. About you We seek someone who has strong administration skills and is able to deliver a positive student experience. You will also need to be a good communicator, be a problem solver and have experience of being an effective member of a team working on tasks. You will play your part in maintaining a positive team culture. You will need to be passionate about delivering an outstanding customer service experience, along with possessing the ability to deal with student issues tactfully, sensitively and with total confidentiality. The ideal candidate will have previous experience in a student housing role. Please ensure you read the Job Description and Person Specification for full details of this role. The University of Exeter We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes. Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research - Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City We are proud signatories of the Armed Forces Covenant and welcome applications from service people. Our Equality, Diversity and Inclusion Commitment We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Benefits We offer some fantastic benefits including: <ul> <li>39 days leave per year</li> <li>options for flexible working</li> <li>numerous discounts at leading retailers</li> <li>onsite gyms on all of our campus' and a cycle to work scheme</li> <li>sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy</li> <li>stunning campus environments in Exeter and Cornwall, in the beautiful South West of England</li> </ul>Further information Please contact Helen Whyte, <a href="mailto:h.c.whyte@exeter.ac.uk" target="_blank">h.c.whyte@exeter.ac.uk</a> or (01392) 723444.

Accommodation Coordinator

Join our team as a Lettings Officer and help manage a unique and varied residential property portfolio across Devon. You'll play a key role in delivering a professional lettings service, working with a supportive team and a wide range of property experts. If you are highly organised, people-focused, and ready to make a difference, we would love to hear from you. What it's like to work here You will work closely with a range of property professionals, including the Residential Portfolio Manager, Senior Estate Manager, other Lettings Officers, Building Supervisors and Building Surveyors, to help manage our residential portfolio. You will report to the Residential Portfolio Manager and be part of a supportive team responsible for managing our Let Estate in the South West. Your main base will be our Regional Office at Killerton. However, you will frequently work remotely and from other National Trust locations throughout Devon. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We will talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. You'll be expected to travel extensively throughout Devon, in a rural areas, please think about how you'd be able to get here for work, before you apply for this job. You will work 22.5 hours a week, Monday to Friday. There is flexibility over hours per day - we will discuss this in more detail at interview What you'll be doing You'll deliver a comprehensive and professional lettings service, working collaboratively with property professionals such as our Residential Portfolio Manager, Senior Estate Manager, other Lettings Officers, Building Supervisors and Building Surveyors. This includes all aspects of the lettings and property management process - from marketing and credit checks to preparing schedules of condition, carrying out rent reviews, and supporting property repairs and renovations. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: <ul><li> Accreditation from ARLA (Association of Residential Letting Agents), or currently working towards this or a similar recognised qualification.</li><li>Practical experience working in residential lettings, with a clear understanding of the lettings process and environment.</li><li>Basic knowledge of residential property repairs and refurbishment, including the ability to help prepare simple specifications for work.</li><li>Awareness of the legal requirements related to letting residential property.</li><li>Ability to provide accurate data to support decision-making by managers and the wider team.</li></ul>Additional criteria for all other applicants: <ul><li>Experience using IT systems for everyday tasks (e.g. email, document management, spreadsheets) with the ability to manage and analyse data accurately and efficiently.</li><li>Experience in organising and presenting information, with good written and verbal communication skills.</li><li>Ability to build trust, deliver a high quality service and work collaboratively.</li></ul>The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places

Lettings Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Barnstaple £25,374 - £26,159 per year 37.5 hours per week - Monday to Friday - 08.00 - 16.00 We have an exciting opportunity for a Scheme Manager to join our Housing Services team at a housing scheme for older persons. You will be part of a team of 3, responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing administrative support for the delivery of high quality and value for money housing services</li><li>Assisting with part of the lettings process, including viewings, pre-void inspections and key management</li><li>Conducting compliance checks and scheme inspections to ensure health and safety regulations are met</li><li>Maintaining accurate records and manage extensive computer work efficiently</li><li>Liaising with external organisations such as Care and Support Agencies and Adult Social Services concerning additional support requirements/safeguarding referrals</li><li>Identifying and report potential repairs or faults at the scheme and monitor to completion</li><li>Effectively managing low level anti-social behaviour, which may include gathering relevant information to support this and manage the complaint process for the service area</li></ul>Skills and experiences: <ul><li>Previous experience working with older people or vulnerable client groups</li><li>Excellent interpersonal and customer service skills to build strong relationships</li><li>Strong time management skills and the ability to work independently in a fast-paced environment</li><li>Proficiency in Microsoft Office (Word, Excel and Outlook)</li><li>A full, valid driving licence is essential due to travel requirements</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays </li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£25,374 per annum (rising to £26,159 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 26 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

3 Jobs in Devon