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Neighbourhood Officer Location: West Dorset Salary: £33,357 per annum Hours: 37 hours per week Closing Date: Thursday 28 November 2024 Are you looking for a new challenge in housing, working with our communities? We are looking to recruit two new Neighbourhood Officers to work in Weymouth and the surrounding areas. What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. About you You will be able to flexibly respond to unplanned situations and you'll be confident to think on your feet to problem solve in the moment. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be be a proficient user of IT including the Microsoft office suite. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

Neighbourhood Officer

About the role To be the first point of contact within the Homelessness Prevention, Advice and Resettlement Team for customers and partner agencies. To actively make a positive and professional contribution in the provision of a comprehensive and efficient housing service and to provide a high quality housing advisory service and prevention of homelessness as set out in the Housing Act 1996. Your role is to: 1. To ensure the consistent implementation of the councils' housing and homelessness duty to all households presenting as homeless or threatened with homelessness 2. Provide in-depth and personally tailored housing advice to a caseload of clients and maintain accurate, up-to-date records of all case files 3. Help clients reduce barriers preventing them from accessing and maintaining settled accommodation, including providing generic advice on income maximisation, benefits, debt, employment, recovering debts to the council etc and signposting to other agencies for further help where necessary 4. Prevent homelessness in accordance with the Homeless Reduction Act in creative ways, such as maintaining existing accommodation through negotiation with landlords, sourcing and proactively assisting clients into alternative accommodation, seeking assistance from other agencies when appropriate and promoting multi-agency initiatives in the prevention of homelessness in the area 5. Undertake homelessness investigations under Part VII of the Housing Act 1996, (as amended by the Homelessness Act 2002 and Homeless Reduction Act 2018. 7. To manage a caseload and ensure that individual applicants are kept fully appraised of progress with enquiries into their application 8. To develop and maintain an in-depth knowledge of relevant Housing legislation 9. To apply client confidentiality procedures to investigations undertaken 10. To develop, promote strong links and work in partnership with public bodies and other partners such as Adult and Children's services, Probation, CMHT, Police, NHS and supported/housing providers and street outreach teams to identify help and assistance for vulnerable and complex clients. Refer to and co-ordinate with these agencies for delivery of support to clients and to assist sustains their tenancies 11. To provide an advice service to applicants seeking ownership or low cost home ownership 12. To respond to and initiate routine and non-routine correspondence with a wide range of agencies 13. To constructively participate in one-to-one supervision, case reviews and case conferences, employee appraisals and training sessions. 14. To have experience in conflict resolution. 15. To have professional curiosity to be able to gather information quickly and make a sound legal decision on someone's homelessness application. Further Information For an informal conversation please contact Sarah Blinco, Triage and Assessment Team Leader, [email protected] , 01929 557355 This is a full time role at 37 hours per week. This role is fixed term until 31 st October 2025. This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders . See our adult safeguarding policy . About Us We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception. At Dorset Council we: <ul> <li> provide more than 450 services to over 300,000 residents </li> <li> have ambitious aspirations </li> <li> are excited about our future </li> <li> care about Dorset and all the people who live here </li> <li> know that all roles make a difference and that our employees are key to our success </li> </ul>You will: <ul> <li> have access to a range of employee benefits </li> <li> be part of an organisation that supports each other to grow and succeed </li> <li> have access to range of training opportunities which will help with your personal development and career progression </li> </ul>We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone. We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments. We also look for applicants who share our commitment to our behaviours . We will ask you to evidence when you have demonstrated them as part of the selection process. If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a> . This role is UK based and we will need to establish your Right to Work as part of the appointment process. We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant. Find out more about how to apply .

Housing Assessors Homelessness

Housing Management Coordinator Yeovil, Somerset Permanent, full time (37.5 hpw) Pay £12.61 per hour (salary £24,664 per annum) and great benefits including Health Cash Plan. Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in the Yeovil Team. As our Housing and Property Coordinator, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Supporting people over the age of 18 who are homeless or are at risk of homelessness. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting our properties ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of properties, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join Agata and our amazing team of coordinators and our brilliant Handyman John. We're super passionate about what we do! We're really proud of service and we really enjoying going the extra mile for our customers. We're a supportive bunch and like to see ourselves as a work family. Job details <ul> <li> Based at our service in Yeovil, you'll spend your time between 2 properties within 2 mins walk of each other! </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave FTE (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

The Vacancy Full time 37 hours a week. Working a 5 week rolling rota with a mix of early (7am to 3.30pm), mid (9am-5pm) and late (12pm - 8pm) shifts. £23,775 progressing to £25,027 BCP Housing Led supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to support and will work with them on a one to one basis out in the community and in the clients homes.</li> <li>You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them</li> <li>You will link in with outreach workers and other agencies to build rapport and trust with clients who are homeless in preparation for them getting their own accommodation</li> <li>You will support clients to attend appointments and act as a link for clients to engage in services with the aim to improve their physical and mental health</li> <li>You will work with people to identify their strengths and talents, and encourage them to focus and build on these, with a view to affecting behavioural and lifestyle changes that are positive and sustainable</li> <li>You will be conscientious in areas such as safeguarding and lone working</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>You will challenge harmful behaviours and play an active role in encouraging people to come inside from the street, or to play an active part in sustaining their accommodation</li> <li>You will support them to manage and safely manage alcohol and or substance misuse</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking, housework and managing a tenancy</li> <li>You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community. Specifically working closely with the client's property owners and Bournemouth, Poole and Christchurch councils to ensure a successful tenancy</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>You will gain knowledge and understanding of the Housing First principles and how Housing First uses a client-led approach</li> <li>You will be non-judgemental and work towards the clients' goals and not towards societies expectations</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING Previous experience in this type of work is not essential but you will have a real passion for wanting to work with people who are homeless. You will receive support and training in understanding the key principles of Housing First but some prior research and understanding of the support model is desirable Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Knowledge of best practice in supporting people with drug/alcohol and/or mental ill health issues, including realistic harm reduction approaches</li> <li>Important: Driving licence and access to a car is essential for this role</li> <li>Important: Job requires staff to work on a rota including some weekends and has elements of lone working in the community</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

4 Jobs in Dorchester DT2, UK