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The Vacancy At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment. In our Housing Officer role, you'll provide a high-standard, customer-focused housing service within a defined geographical area, ensuring compliance with Amplius policies, actively engaging residents in service delivery and neighbourhood involvement, and working collaboratively with local partners to enhance the quality of life in the community. Location: Hybrid - with travel across Birmingham, Nuneaton and Walsall with a minimum of 1 day per week in an office. Salary: Up to £38,730.23 per year Contract: Permanent Your week: 36.25 hours p/week (Monday to Friday, 9am - 5.15pm with a 1-hour break) Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Lettings Team and Property Services Team to lead on all new lettings from point of successful application and pre-tenancy to tenancy terminations and through the void process ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the tenant has moved in and is complying with the terms of their tenancy. If necessary, engage with our Tenancy Enforcement Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li> <li>Be the lead in respect of managing and reviewing complaints of anti-social behaviour, race and hate crime incidents and hoarding in accordance with Amplius' policy and procedure and working alongside the Tenancy Enforcement Team and ASB specialists within that team.</li> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>Your toolkit for success To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li> <li>Can prioritise workloads and is able to meet set deadlines.</li> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working at Amplius <ul> <li>28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li> <li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li> <li>Paid professional subscription for membership fees relating to your role</li> <li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li> <li>Health cash plan giving cash back for everyday health checks such as optical and dental</li> <li>Cycle to Work and Electric Car Lease schemes</li> <li>High street, holiday and gym membership discounts</li> <li>Plus lots more once you join!</li></ul>The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Housing Officer

Job Description Team Leader - Homeless Centre Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Successful candidate will be required to achieve DBS Enhanced Adults and Children Birmingham is attracting much publicity right now and we are keen to ensure continued service delivery to our citizens and successful decision-making - that's why we need people like you to join us in essential frontline delivery roles. An exciting opportunity has arisen to become part of the Homeless Centre Team, providing supported accommodation to vulnerable families who are homeless. The core work of the Team is ensuring that families are provided with the relevant support to assist them in securing permanent accommodation, ensuring residents adhere to the term and conditions on their licence agreements and ensuring the buildings meet and maintain health and safety standards. In addition to supervising staff, you will provide technical support that meets with legal and service requirements, deputise for the service manager and review contractors' performance. There may be occasions where you will carry out the duties of your staff to ensure service continuity. The role involves shift working covering from 8 am to 8 pm Monday to Friday with some possible weekend shifts Personal strengths and values are more important than past experience, as we offer full training and plenty of support. We look for compassionate, empathic people with good customer service and communication skills. Happy dealing with a diverse range of people, including some with vulnerabilities and multiple complex needs, you'll be good at building trust and rapport. Basic IT skills are important as we'll ask you to write up brief case notes and work out simple budgets for others to use; that's why we ask you to complete a simple work-based activity at interview. Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification RM-00000477-Team Leader - Homeless Centre-Job Description.pdf We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Team Leader - Homeless Centre

Job Description Job Title: Localities Housing Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.50 hours per week Birmingham City Council Housing Directorate is a Social landlord committed to providing high-quality housing services to our tenants in our neighbourhoods. We are dedicated to improving the lives of our residents through the provision of excellent housing services in our neighbourhoods. City Housing has just launched its new Housing Management structure that will see us developing even better relationships with our tenants by focusing on People, Place and Partnerships. We are seeking experienced and dynamic Housing Managers to join our team, to help drive and support the implementation of new ways of working across our stock profile of approximately 60000 homes. We're looking for a dynamic leader to manage a team dedicated to Tenancy Management, Antisocial Behaviour Investigation, and Enforcement. This is a crucial role where you'll guide your team through an exciting service redesign, ensuring smooth transitions and effective operations. As a key player, you'll directly and indirectly manage staff in accordance with BCC HR Policies and Procedures. Reporting to a Senior Service Manager, you'll be part of a collaborative team committed to excellence. Key Responsibilities: <ul> <li>Lead and Inspire: Manage and motivate your team to deliver excellent services.</li> <li>Navigate Change: Support your team through the ongoing service redesign.</li> <li>Effective Time Management: Juggle conflicting priorities and enquiries with ease.</li> <li>Problem Solving: Resolve issues swiftly and efficiently.</li></ul>In this role you will be accountable for ensuring that services meet our legal and regulatory responsibilities, achieve key performance indicators, drive continuous improvement, and ensure effective collaboration across the organisation and externally with partners to achieve our aims and objectives. You will need to have <ul> <li>Knowledge of Statutory and Regulatory requirements, relevant to housing management.</li> <li>A proven track record of delivering value for money, delivering cost reductions whilst improving service delivery.</li> <li>Proven leadership skills that get the best out of colleagues.</li> <li>Ability to work flexibly and collaboratively.</li> <li>Strong influencing, advocacy and negotiation skills.</li> <li>Self-awareness, empathy, respect and integrity.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and decision-making abilities</li></ul>The location for the position is Kings Road Depot, Tyseley, B11 2AP If you're ready to take on a challenging and rewarding role, apply now and be part of a team that truly makes a difference. Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:rachel.fulwell@birmingham.gov.uk" target="_blank">rachel.fulwell@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification GR5 - RM-00036603-Localities Housing Manager-Job Description (1).pdf We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Manager

Job Title- Homeless / Ex Offender Support Worker Location- Birmingham, B29 7JS Salary- £13.24 per hour Contract type- Permanent Working hours- Full Time - 35 hours - Sleep in shifts required Shift Patterns - Early - 07.30 - 14.30 Mid - 08.30 - 17.00 Afternoon/ evening - 15.00 - 23.00 - sleep in -23.00 - 07.30 <ul><li>Additional Sleep-in allowance £97.24 - (required 6/7 times per month) - Get paid for sleeping!</li></ul>About us GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work About the Service GreenSquareAccord has delivered offender-based services for over 60 years in the West Midlands. We are recognised as the leading organisation to support and house offenders in Birmingham. You will join a highly experienced and established team as part of the overall city-wide Birmingham Scheme. Our long-standing effective relationships with West Midlands Police and Probation Service helps us to continue to offer the very best tenancy related support to those involved in the criminal justice system. In your new role, you will: <ul><li>The post is based in our Selly Park accommodation project offering tenancy related support to homeless ex-offendersThere will be opportunities to work in the community to support ex-offenders within their own tenancies</li><li>Provide person centred support to our clients to resettle them back into the community; leading to fulfilled lives, improved life choices, a reduction in offending and safer communities.</li><li>Take responsibility for completing all essential support tasks as a Support Worker whilst maintaining professional boundaries and confidentiality.</li><li>Special Requirements: The post holder will be expected to be part of a 4 week rolling rota which will include working weekends and bank holidays. You will be expected to complete on average 6/7 sleep ins a month, you will be paid additionally £97.24 per sleep in.</li><li>Our staff safety comes first, our enhanced security policy and measurements ensure that all staff is protected during their shift.</li></ul>You will ideally have: <ul><li>Experience and relevant knowledge of the needs of ex-offenders and vulnerable people and how these needs can be met.</li><li>Confident to work within a small team as well as being a lone worker</li><li>Be proficient in using Microsoft Office packages and maintaining accurate written records.</li><li>A full Driving Licence and access to your own car is essential for this role</li><li>Able to work as part of a rollng rota which will include weekend and bank holidays, you will be paid additionally for sleep ins.</li></ul>About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. <ul><li>Trust based flexible working and supportive and friendly teams</li><li>25 days annual holiday entitlement, increasing to 30 days</li><li>One day off for your birthday</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. Email your Cv to [email protected] or click apply now. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Homeless / Ex Offender Support Worker

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator to join our Walsall Team, who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of the Alcohol and Non-opiate team at CGL Walsall, The Beacon. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Walsall Part Time Hours: 30 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Cathy Paul | <a href="mailto:cathy.paul@cgl.org.uk" target="_blank">cathy.paul@cgl.org.uk</a> | 07350415382 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description #internal Please note this vacancy is only available to Birmingham City Council employees. Voids and Lettings Assistant Housing Officer Permanent Grade 3 - £27,254 - £33,699 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Birmingham City Council is looking to appoint dedicated and motivated Assistant Housing Officers to support the delivery of our Voids &amp; Lettings service. This is an excellent opportunity to join a dynamic team working across Voids, Lettings, and providing wrap around support for Temporary Accommodation voids. Helping to minimise rent loss, improve turnaround times, and provide wraparound support to households moving in and out of council homes. You will play an essential role in ensuring properties are let efficiently, safely and in line with policy. This includes working directly with applicants and tenants, coordinating property viewings, supporting sign-ups, and ensuring the right support is in place for successful and sustainable tenancies. Key responsibilities include: <ul> <li>Supporting the efficient letting of council homes, including viewings, tenancy sign-ups.</li> <li>Assisting with moving out visits and property inspections to minimise void turnaround times.</li> <li>Liaising with contractors, repair teams and other services to ensure homes are re-let to the required standard within the KPI timeframes.</li> <li>Providing clear advice to housing applicants and tenants on lettings, housing options and related services.</li> <li>Identifying and supporting vulnerable applicants, ensuring safeguarding duties are upheld.</li> <li>Maintaining accurate case records using Housing IT Systems and ensuring compliance with policies, procedures and performance targets.</li></ul>What we're looking for: <ul> <li>Excellent communication and interpersonal skills, with the ability to engage confidently and empathetically with tenants, applicants and partner agencies.</li> <li>Strong organisational and problem-solving skills, able to balance competing priorities and meet deadlines.</li> <li>A flexible, proactive approach - able to work across Voids, Lettings and Temporary Accommodation services depending on business need.</li> <li>Good IT skills and ability to maintain accurate records across multiple systems.</li> <li>Previous experience in housing, property services or customer service is desirable but not essential - training and support will be provided.</li> <li>A strong commitment to equality, diversity, safeguarding and delivering excellent customer service.</li> <li>Full driving licence with business use (essential).</li></ul>Why join us? <ul> <li>Be part of a team that makes a real difference in the lives of Birmingham residents.</li> <li>Gain valuable experience across both voids and lettings services, with opportunities to develop your career in housing management.</li> <li>Contribute to improving communities by ensuring council homes are let quickly, safely and to those in greatest need.</li></ul>Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:Resourcing@birmingham.gov.uk" target="_blank">Resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Assistant Housing Officer

Location: Dudley Salary: Band 7 Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC). Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team in Dudley. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul><li>Conducting monthly property inspections to ensure compliance with AASC standards.</li><li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li><li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li><li>Performing minor property repairs, using the tools and training provided.</li><li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li><li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

Housing Officer - Dudley

Job Title: Home Ownership Officer Head Office Location: Brindley Place, Birmingham Job Location: flexible office location Salary: £33,400 - £41,800 + £750 Car Allowanceper annum Contract type: Permanent Working hours: 37 hours About the role Duties will include (but are not limited to) review of leases, managing valuation disputes, arranging deeds of variation, resolving complex staircasing cases. You will also provide support to our Leasehold customers who wish to extend the terms of their leases or vary the terms of their lease. You will be responsible for the management of leasehold and shared ownership stock across GreenSquareAccord, providing an end-to-end customer facing service; duties include (but not limited to): management of customer and third-party queries, resales, lease extensions, lease, and tenancy breaches, S20. You will deliver a strong commitment to customer service and overall service excellence. Your role will be to ensure customers and properties are managed in accordance with current legislation, regulation, and lease agreement. You will ensure the organisation`s best interests are protected when liaising with managing agents and other external bodies. You will be providing specialist advice and support around leasehold management to colleagues across GreenSquareAccord. You will be able to own and manage projects and complex legal matters within the Home Ownership portfolio, working with internal colleagues, customers and external bodies to resolve them. You will be prepared to travel and work across GSA`s whole area of operation. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You will have good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. You will have good working knowledge of relevant leasehold, service charge and housing legislation; to include Commonhold and Leasehold Reform Act 2002. You must have the ability to interpret residential and commercial leases, management, and service level agreements. You will be flexible, and customer focussed - providing help and support to customers who wish to staircase. You will be able to demonstrable record of delivering excellent customer service. You will have experience of resident consultation. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. -Trust based flexible working and supportive and friendly teams -25 days annual holiday entitlement, increasing to 30 days -One day off for your birthday -Opportunity to buy or sell annual leave -A defined contribution pension scheme GSA matches up to 6% contributions -We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. -Access to Blue Light discount card membership -Confidential Employee Assistance Programme (EAP). -Cycle to work Scheme -Eligible for occupational sick pay All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Home Ownership Officer

Help them to deliver a gold standard service supporting homeless people with complex needs. They have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community. Key Benefits <ul><li>Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance Cover</li><li>Free subscription to Benenden healthcare or Perkbox</li><li>45p business mileage</li><li>In-house Workplace Welfare Manager</li></ul>The Team Manager Role They're looking for someone to work full time, 37.5 hours a week, to manage their Homlessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire. You'll have an opportunity to expand services that make a real difference in the lives of people who are currently homeless or at risk of losing tenancies. You'll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes. Who they're looking for You'll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport. They welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. They are facing diverse problems, so they need diverse people to tackle them. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who they need! About Them Our client is a charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, they've made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon. Our client is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. They're an Investors in People Gold accredited employer, committed to making the workplace better for you. They look for people who embody their SPIRIT values: <ul><li>Showing gratitude and appreciation of others</li><li>Demonstrating personal and professional pride</li><li>Integrity is everything</li><li>Reflect and learn</li><li>Continuous improvement</li><li>Take your best self wherever you go</li></ul>Come and join a charity focused on people rather than profit - click apply now! Position: Team Manager - Homelessness Prevention Service (992) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Worcester Pay: £26,550pa (Band D) Closing Date: 25th September 2025 - they reserve the right to close the job advert early if needed. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all. Their robust Safeguarding Policy guides their recruitment process. They adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. They believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining their organisation. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by them. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Team Manager - Homelessness Prevention Service

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our daily commitment to the core values of being open, compassionate, and bold drives our staff to create a positive impact on the lives of service users. We provide unwavering support and respect in a safe environment, fostering a sense of community. Are you passionate about making a difference in the lives of those rough sleeping? So are we! We are looking for a motivated and compassionate Team Leader to join our dedicated Homeless/Rough Sleepers Team in Birmingham. In this pivotal role, you will lead and support a team of outreach workers and volunteers who work directly with individuals experiencing multiple and complex needs, helping them move away from the streets and into safer, more sustainable housing options. Where: Birmingham Full Time Hours: 37.5 per week Full time Salary: £35,220.59 - £37,184.91 depending on experience, pro rata for part time hours Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities As Team Leader, you will: <ul><li>Provide day-to-day leadership, guidance, and supervision to the outreach team.</li><li>Support staff on shifts, including evenings, nights, weekends, and bank holidays, to ensure safe and effective practice.</li><li>Build strong relationships with key partners, including enforcement teams and accommodation providers, to deliver joined-up responses to rough sleeping.</li><li>Ensure services achieve positive outcomes for people who sleep rough while addressing issues such as street activity and antisocial behaviour in a proactive way.</li><li>Play an active role within the service's management team, allocating caseloads, monitoring performance, and maintaining high-quality standards.</li></ul>What we're looking for You'll bring: <ul><li>Experience working within homelessness or housing services, with a solid understanding of assertive outreach approaches.</li><li>Knowledge of homelessness, housing, welfare, and benefits systems.</li><li>A strong grasp of mental health, substance misuse, and the challenges faced by people with complex needs.</li><li>The ability to stay organised, manage a busy service, and respond flexibly to changing demands.</li><li>Commitment to reducing rough sleeping and supporting individuals to achieve positive, lasting change.</li></ul>What We Offer: <ul><li>Competitive holiday allowance, with additional days earned over time.</li><li>Weekly 'Wellness' hour and access to our 'Wellness' hub and Employee Assistance Programme. Contributory pension scheme.</li><li>Exciting benefits, including discounts on shopping, cinema, holidays, and more.</li><li>Supportive and friendly team.</li><li>Comprehensive training, career development, and progression opportunities.</li><li>A refer a friend scheme</li></ul>Apply Today! Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 31 to 33 (£35,220.59 - £37,184.90) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 26/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Chardine Roberts | <a href="mailto:chardine.roberts@cgl.org.uk" target="_blank">chardine.roberts@cgl.org.uk</a> | 07469355987 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Team Leader

Job Title: Planned Investment Surveyor Job Location: Birmingham Salary: £43,000pa Contract type: Permanent Working hours: 37 hours per week Closing date: 12th September 20205 Interview dates: 19th &amp; 22nd September 2025 Are you a driven, technically skilled surveyor with a passion for delivering high-quality investment works that directly improve homes and communities? We have an exciting opportunity for a Planned Investment Surveyor to join our Asset Management team and play a key role in delivering our capital investment programmes across our housing portfolio. About the Role As a Planned Investment Surveyor, you`ll be responsible for managing and delivering planned investment and capital works, ensuring projects meet technical standards, are delivered on time, within budget, and exceed customer expectations. You`ll work collaboratively across departments - including Project Delivery, Surveying, Fire Safety, Housing, Leasehold, and Responsive Repairs - providing technical leadership and ensuring health and safety compliance, legal standards, and KPIs are met. This is a pivotal role, focused on creating long-term value and maintaining a high level of resident satisfaction. Key Responsibilities <ul><li>Deliver annual planned investment programmes including surveys, project management, contract administration and technical support.</li><li>Undertake pre, post and work-in-progress inspections, ensuring quality, compliance and value for money.</li><li>Provide expert guidance to contractors and internal teams on specifications, regulations, and performance standards.</li><li>Oversee and manage works to ensure compliance with CDM, HHSRS, Decent Homes Standards and Health &amp; Safety legislation.</li><li>Monitor budgets, manage costs, scrutinise invoices and identify cost-saving opportunities.</li><li>Drive customer satisfaction by ensuring timely, high-quality delivery and communication.</li><li>Ensure data accuracy and usage of systems including housing management and mobile working platforms.</li><li>Support performance management processes through reporting, inspections and contractor oversight.</li></ul>About You We`re looking for someone with: <ul><li>Strong technical surveying knowledge, ideally with experience in planned investment or capital works.</li><li>Proven project management and contract administration skills.</li><li>A proactive approach to health and safety, including CDM, asbestos, and COSHH compliance.</li><li>Excellent communication skills and a customer-focused mindset.</li><li>Experience working with internal delivery teams, DLOs and external contractors.</li><li>The ability to manage multiple priorities and reallocate resources to meet targets.</li></ul>A relevant building, surveying, or construction qualification is desirable, along with knowledge of housing standards and regulatory frameworks. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li> We believe our customer is everything </li><li> We are one team </li><li> We are supportive and caring </li><li> We are business-minded for social purpose </li><li> We are curious and ambitious. </li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. <ul><li> Trust based flexible working and supportive and friendly teams </li><li> 25 days annual holiday entitlement, increasing to 30 days </li><li> One day off for your birthday </li><li> Opportunity to buy or sell annual leave </li><li> A defined contribution pension scheme GSA matches up to 6% contributions </li><li> We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. </li><li> Access to Blue Light discount card membership </li><li> Confidential Employee Assistance Programme (EAP). </li><li> Cycle to work Scheme </li><li> Eligible for occupational sick pay </li></ul>How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. Email your Cv to [email protected] or click apply now. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Planned Investment Surveyor

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for Drug &amp; Alcohol Workers to join our busy and vibrant East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. The job will involve working across the East Locality area. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where:East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. Full Time Hours:37.5h per week Full Time Salary: £27,861.26 - £32,002.35 (depending one experience, pro rata for part time hours) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive £250 in vouchers if candidate is successful</li></ul>Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Direct applications only - we will not be engaging agencies for this vacancy. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 26/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Manjit Malhi | <a href="mailto:manjit.malhi@cgl.org.uk" target="_blank">manjit.malhi@cgl.org.uk</a> | 07919695782 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Company We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. So, who are we looking for? Do you have a strong background in Building Safety and a commitment to maintaining high safety standards, creating secure and welcoming environments for residents. You'll have experience in a Property Management environment with plenty of exposure to the compliance and asset management function, specifically in the Leasehold sector. With the ability to pick up a range of internal systems, you'll be proficient in IT, with great attention to detail and excellent communication skills so you can build strong relationships with our clients. And what will you be doing? No two days are the same but the below gives you a flavour for some of the tasks you'd typically be involved with. Even if you can't tick everything off from the list below but think you've got what it takes, we'd be keen for you to apply: <ul> <li>Maintain and monitor the Golden Thread for our HRB portfolio</li></ul><ul> <li>Gather missing data/reports from the supply chain for Golden Thread and Safety Cases</li></ul><ul> <li>Conduct site visits focused on fire and structural safety</li></ul><ul> <li>Update clients on Building Safety and Safety Case progress</li></ul><ul> <li>Communicate with the Building Safety Regulator on HRB matters</li></ul><ul> <li>Attend project/remediation meetings to collect relevant info</li></ul><ul> <li>Perform monthly GAP analyses for each property's Golden Thread</li></ul><ul> <li>Organise and commission reports as needed across the HRB portfolio</li></ul><ul> <li>Support onboarding of new HRBs, ensuring Golden Thread continuity</li></ul><ul> <li>Monitor and submit Mandatory Occurrence Reports when necessary</li></ul><ul> <li>Submit KBI and completed Safety Cases to the regulator</li></ul><ul> <li>Assist Associate Director and Director with safety and compliance issues</li></ul>Why join us? <ul> <li>Time to Recharge: 25 days' holiday plus bank holidays</li></ul><ul> <li>Future Security: Enhanced pension scheme based on role</li></ul><ul> <li>Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards</li></ul><ul> <li>Health &amp; Wellbeing: Medicash, virtual GP, therapies, dental and optical support</li></ul><ul> <li>Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most</li></ul><ul> <li>Learning &amp; Development: Study support and access to our dedicated academy to help you grow professionally and personally</li></ul><ul> <li>Mental Health Support: 24/7 mental health services</li></ul><ul> <li>Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way</li></ul><ul> <li>Giving Back: One volunteer day annually to support a charity or cause close to your heart</li></ul><ul> <li>Reward Platform: Monthly perks to spend how you like</li></ul>At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.

Building Safety Manager

Axis has experienced continual growth since its establishment in 1986, we're not aiming to be the biggest service provider, however we intend to be the best. We work with some of the UK's largest building owners, landlords &amp; facility managers to provide strategic building repairs, planned maintenance and improvement across all property sectors. Benefits <ul> <li>Annual holiday; 25 days + bank holidays</li> <li>Long service awards; continuous service at key achievements are rewarded</li> <li>Perkbox; from free coffees and cinema tickets to trips away and much more</li> <li>Volunteer day; paid yearly volunteer days for a worthy cause</li></ul>The Role: Axis RLOs are customer focussed and provide a one-stop contact point, empowering residents to feel respected and valued by maintaining the best quality experience when engaging with us. We are looking for you to bring your caring and compassionate attitude to our fantastic Team, showing empathy and proactiveness for our residents. This role will also cover Tamworth and Birmingham! Responsibilities <ul> <li> Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress</li> <li>Organise consultation events and attend meetings as required</li> <li>Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems.</li> <li>Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes</li></ul> Requirements: <ul> <li> Experience of working with vulnerable residents and adapting style to meet the specific needs of individuals</li> <li>Experience of working within a customer services environment is essential</li> <li> Full Clean Driving license</li> <li>Flexibility regarding travel and working at various sites, and attendance at evening meetings</li></ul>If this opportunity interests you we would love to hear from you, what are you waiting for! Many faces, One Axis We value diversity in our business and actively support and celebrate it for the benefit of our employees, clients, and community. We are proud to be an equal opportunity workplace and embrace diversity above all. If you need any accommodations during our hiring process, please let us know in your application. Our goal is to meet your needs and make the assessment process fair and transparent. *Please note we do not require any agency support, any unsolicited CVs will be considered as a gift.

Resident Liaison Officer

Help us to deliver a gold standard service supporting homeless people with complex needs. We have an excellent opportunity within our Homelessness Prevention Service for a Team Manager (internally known as a Project Manager), to help deliver support to people at risk of homelessness, to manage a team of experienced frontline staff and to work in partnership with stakeholders, statutory and non-statutory partners, and the wider community. Key Benefits <ul><li>Enhanced annual leave, pension (5% employer contribution) and sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance Cover</li><li>Free subscription to Benenden healthcare or Perkbox</li><li>45p business mileage</li><li>In-house Workplace Welfare Manager</li></ul>The Team Manager Role We're looking for someone to work full time, 37.5 hours a week, on a hybrid basis (1-2 days in the office), to manage our Homelessness Prevention Service for people at risk of homelessness across Worcestershire; to manage the wider team of seniors, coordinators and support workers, and work in partnership with stakeholders to deliver on contractual KPIs. The service also delivers the SWEP Night Shelters across the six districts in Worcestershire. You'll have an opportunity to expand services that make a real difference in the lives of people who are currently homeless or at risk of losing tenancies. You'll ensure the service is set up to promote independence, provide high quality practical and emotional support, and to promote portable and sustainable outcomes. Who we're looking for You'll have a flexible and highly responsive approach to working, with relevant homelessness service experience. Due to the nature of travel between service areas, you will need to hold a full UK driving licence and have your own transport. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. If you don't tick every single box but feel passionate about this role, we still encourage you to apply. You might be exactly who we need! About Us Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown and social exclusion. Over the years, we've made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset and Devon. CCP is committed to your progression. With comprehensive training, a range of benefits and a welcoming workplace, you'll join a community of seasoned professionals who are genuinely excited about supporting your progress. We're an Investors in People Gold accredited employer, committed to making the workplace better for you. We look for people who embody our SPIRIT values: <ul><li>Showing gratitude and appreciation of others</li><li>Demonstrating personal and professional pride</li><li>Integrity is everything</li><li>Reflect and learn</li><li>Continuous improvement</li><li>Take your best self wherever you go</li></ul>Come and join a charity focused on people rather than profit - click apply now! Position: Team Manager - Homelessness Prevention Service (992) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Worcester Pay: £26,550-£29,399pa (Band D) - depending on experience Closing Date: 25th September 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week An exciting opportunity has arisen within the City Housing Directorate of Birmingham City Council. As one of the largest landlords with a retained housing stock, we deliver a range of services across the city and work in partnership with our communities to provide well managed homes and neighbourhoods. This Housing Officer role will be working in the Central and North parts of the city, reporting to the Housing Manager. You will need to be flexible to respond to demand across the entire area when called upon. This position is responsible for supervising Neighbourhood Visiting Officers on a daily basis, responding to emergency situations when they arise. You will be required to supervise staff which will include Case Reviews, Managing Performance, setting targets/priorities, One to One's, Appraisals, Monitor Sickness, Return to Work Interviews, Risk Assessments, Attendance, Annual Leave, Health and Safety etc. You will be required to help identify training needs for those staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. The successful applicant will also be required to deal with emergency situations that arise such water leaks in Tower Blocks, Gas Forced Entries and Safe and Well Checks as necessary. Relevant experience in dealing with issues relating to Housing and problem-solving skills. The ability to communicate with our various stakeholders and hold partners to account. There is a need to effectively tackle concerns raised by tenants in order to seek the best possible solution. Experience of working in collaboration with partner agencies to deal with sensitive issues such as Safeguarding, dealing with vulnerable tenants, etc. A full valid driving licence is a requirement for this post. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

The ExtraCare Charitable Trust are recruiting for a part-time Housing Support Assistant on a permanent contract to join our supportive team, based at our Longbridge Retirement Village in Birmingham. This is a fantastic opportunity for someone who is experienced in providing Housing Support and would like to further their career as well as supporting older people to live as independently as they can and understand the challenges older people face? We would like to hear from you if you would like to join our friendly team at Longbridge Retirement Village. Our benefits include <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Buy And Sell Holiday</li> <li>Free Life Insurance</li> <li>Cycle2work Scheme</li> <li>Attendance Reward</li> <li>Free Use of Onsite Gym,</li> <li>Up to 9% employer pension contribution (5% employee)</li> <li>Blue Light Card discounts</li> <li>Enhanced Maternity &amp; Paternity allowance</li></ul>Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 16hrs</li> <li>Contract: Permanent - Part-Time</li> <li>Salary: £10,887</li> <li>Location: Longbridge Retirement Village, Birmingham, B45 8TD</li></ul>What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the village/apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant will be: <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. Thispost will be subject to two satisfactory references, medical clearance and Home Office right to work clearance. ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator at our South Birmingham Service who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: South Birmingham Hours: 37.5 per week, Full Time Full Time Salary: £27,861.26 - £32,002.35 (depending one experience, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Provide flexible assertive outreach support to engage service users into treatment across the South Birmingham Service.The key role will be to increase the number of Service Users from within the community who at present do not enter treatment services</li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Be prepared to work assertively visiting local hostels, community venues, and partners</li><li>Support the daily delivery of an open access/walk in assessment service as well as structured appointment system </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li>Support the collation and allocation of incoming referrals and appointments for those requiring an assessment </li><li>Deliver structured content within group settings to service users at various stages of recovery</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Experience in delivering substance misuse interventions </li><li>Experience in carrying out assessments of need and risk </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Generous Refer-a-Friend scheme</li><li>Training, career development &amp; progression opportunities </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 12/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Nicola Mcalister | <a href="mailto:nicola.mcalister@cgl.org.uk" target="_blank">nicola.mcalister@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Paradise Birmingham The £1.2bn Paradise Birmingham estate is one of the most high-profile city centre commercial developments in the UK and the city's premier business address. Five of the eight new buildings have been completed, including four office buildings and The Octagon - the world's tallest pure octagonal residential tower. The final phase will include a new hotel, a further 2/3 office buildings and new public realm. Over 6,000 people already work across the estate which is home to over 15 office occupier businesses and 7 restaurants and bars. A gym will be opening in late 2025, together with further food and beverage offers. The Paradise estate and building teams work together as one team to deliver the highest quality service to the estate's occupiers and visitors. MEPC MEPC is a leading UK developer and asset management firm, known for creating vibrant, sustainable places that bring people together to work, connect and thrive. With a strong focus on community, wellbeing and design, MEPC's developments go far beyond bricks and mortar - they're built to foster creativity, collaboration and long-term value. At the heart of the MEPC portfolio is Paradise Birmingham - a landmark destination that blends world-class architecture with curated public spaces and a growing community of businesses, residents and visitors. MEPC is committed to creating environments that feel alive, welcoming and future-focused. Community Manager Objective of Role The purpose of this Community Manager (CM) role is to play a key role in the creation and delivery of a bespoke community and visitor experience &amp; engagement programme for the occupiers and visitors across Three Chamberlain Square and Two Chamberlain Square - two landmark locations within Paradise Birmingham. The aim is to achieve greater occupier satisfaction and establish these properties as premium office buildings with exceptional amenity and wellness space. The role will also include involvement in daily operational matters within the building, which will further support improved occupier satisfaction. Team Structure The Community Manager will report directly to the Customer Experience Director at Bewonder*, with a dotted line reporting relationship to the Facilities Manager. They are expected to build a strong, collaborative relationship with the Property Manager, seeking guidance where appropriate. The role also involves day-to-day coordination with the Front of House and Food &amp; Beverage teams. Values, Vision and Culture The Paradise Birmingham brand values, asset vision, and cultural identity set the standard for how Three Chamberlain Square and Two Chamberlain Square are experienced by occupiers, visitors, and partners. These two buildings represent the future of workplace design - blending sustainability, wellbeing and connectivity, with success being defined by how visibly and consistently this culture is reflected across every interaction, space and service touchpoint. Working closely with the Facilities Manager, you will act as a custodian of the Paradise brand and its values - ensuring that the distinct identities of both buildings are understood, upheld and expressed in everything from customer service to operational delivery. You will support JLL, Bewonder*, Marketing (Core), and all service partners in aligning with this vision, helping create premium, forward-thinking, and community-driven environment that elevates the occupier experience at every level. Measures of Success <ul><li>Occupier &amp; Customer Satisfaction.</li><li>KPI performance of service partners.</li></ul>Main Duties and Responsibilities <ul><li>Working with the FM and Property Manager, act as the lead contact and coordinator for the building marketing, communication, and events - working closely with the marketing (Core), Estate (AY) and Food &amp; Beverage (F&amp;B) teams.</li><li>Establishing regular meetings with the main occupier representatives to develop strong working relationships and support ongoing communications on operations and events. Meeting minutes are to be captured and shared with the FM and Property Manager.</li><li>Working closely with Core and the FM to create and oversee an engaging and vibrant community/ place making strategy targeted at connecting the customers across Three Chamberlain Square and Two Chamberlain Square within Paradise Birmingham. This strategy may include retail experiential activation, support of local charities, networking opportunities for local businesses, and wellbeing programmes for occupiers.</li><li>Work closely with the Core team, and support occupier and visitor feedback programs and surveys as appropriate and use the feedback to inform strategy.</li><li>Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including Paradise App. This will include the supply of content to Core to publish on the Paradise App and screens.</li><li>Supporting JLL, Core, Estate, and client initiatives and projects at site level to ensure site and Company success.</li><li>Supporting the control and management of the budget assigned to events for each service charge year. Where possible, raise external revenue through events activities, supporting the F&amp;B supplier.</li><li>Maintain confidentiality of all appropriate communications and documentation.</li></ul>Operations <ul><li>Inform the FM and Property Manager of any occupier matters that may influence valuation/investment considerations, including assistance in monitoring tenants' compliance with covenants.</li><li>To support the FM and Property Manager and have a good understanding of the financial management of the property. Working with the FM on service charge budgets, monitoring of expenditure, variance reporting and year-end service charge reconciliation. Also assisting with raising and administration of purchase orders.</li><li>To have an awareness of the principal terms of occupiers' leases as they affect the facilities management of the property and the Client's obligations to provide services, including clarity on the extent of the common areas of the building.</li><li>Support JLL and the Client's programme in relation to environmental and sustainability policies, alongside ESG criteria.</li></ul>Knowledge, Skills and Experience <ul><li>Strong interpersonal skills.</li><li>Strong verbal and written communication skills.</li><li>Exceptional organisational and multi-tasking skills.</li><li>Intermediate to Advance Microsoft Office skills.</li><li>CRM experience.</li><li>Workplace app experience would be advantageous.</li><li>Understanding of well-being programmes.</li><li>Experience of small to medium scale event management.</li><li>A passion for customer experience.</li><li>Project management experience.</li><li>Building management/Facilities management operational experience desirable.</li><li>Innovative thinking - be different and bold in approach.</li><li>Be ambitious and commercially minded.</li></ul>Location: On-site -Birmingham, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

Social Housing Solicitor - Salary +Supervison bonus - Birmingham Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Birmingham

Social Housing Solicitor-Director - Salary £68K per annum - Birmingham Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

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