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37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid – based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm.&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services.As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You’ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio.In delivering the role, you will be responsible for:<ul><li>Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols.</li><li> Coordinating repairs and compliance checks, ensuring timely completion</li><li>Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos).</li><li>Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management.</li><li>Delivering excellent customer service and supporting income collection and tenancy issue resolution.</li><li>Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives.</li></ul>Qualifications, knowledge, and experience<ul><li>Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards.</li><li> Excellent communication and stakeholder relationship skills.</li><li>Proven ability to manage multiple priorities and deliver results.</li><li>Proficiency in digital tools (e.g. Microsoft Office 365, property management systems).</li><li>A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services — or equivalent compliance or health &amp; safety qualifications (City &amp; Guilds/IOSH/NEBOSH).</li><li>A full driving licence and access to a car for travel across service sites within the working day.</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;&nbsp;Should you require any assistance with our application process, please email us at&nbsp;CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.Successful candidates will already have the right to live and work in the UK without restrictions.&nbsp;We are unable to offer visa sponsorship for this roleAn inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.&nbsp;

Compliance Housing Officer

The Role Our Independent Living Advisors provide high quality information, advice and support to both referring Health &amp; Social Care professionals and vulnerable eligible customers who are considering participating in Self Directed Support Schemes, Independent Living Schemes, Personal Health Budgets and self-funded/private clients, over a designated area. We are looking for individuals with a background in social care who can support adults with disabilities to live independently in their local communities. What does the role involve? • Providing a person-centred service that enables individuals to focus on the outcomes they wish to achieve; supporting with establishing a care and/or support plan that helps the person we support meet these outcomes in a cost-effective and safe manner • Managing a caseload within a geographic area, including visits to people we support's homes, local authority offices and other community locations in Kent • Assisting people we support to manage their obligations and responsibilities in relation to their chosen care package • Obtaining and collating information for caseload management and reports on a daily basis, utilising chosen PeoplePlus and/or designated databases • Maintaining accurate records of all communication with people we support utilising chosen PeoplePlus and/or designated databases • Ensuring all information given is clear and concise and in a format that meets the individual communication needs of the person you are supporting. • Ensuring all information is factually correct and in accordance with PeoplePlus guidelines and current legislation • Organising and attending meetings and/or reviews with people we support, colleagues and other professionals as required. For full details of the role and the person specification please click the 'available documents'. Please include your current salary and desired salary as part of your application, when prompted. For full details of the role and the person specification please review the job description or If you would like to speak to the recruitment team before you apply, please email any questions to <a href="mailto:careers@peopleplus.co.uk" target="_blank">careers@peopleplus.co.uk</a> and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email. Who We Are Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year. These trusted services and our dedicated teams empower people - at whatever stages of their life - to live more independent, happier lives. We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive. Our current services include <ul> <li>Independent Living Services across England and Wales</li> <li>Gloucestershire Carers' Hub</li></ul><ul> <li>Our unique trademarked wellbeing 'YouCan' programme</li></ul>Today, we deliver independent living and care support services across England and Wales and help to shape future services by sharing our expertise and the thoughts of the people we help with local and central governments. We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there's real consistency and everyone in the organisation can feel the effects. Our Benefits A paid PeoplePlus Life Event Day each year 25 days annual leave Cycle to Work scheme Access to hundreds of discounts via the Additions portal Employee Assistance Programme Access to online wellbeing centre Enhanced Wedding leave A paid volunteering day each year Enhanced Maternity scheme Sharesave scheme Refer a Friend reward scheme Holiday purchase scheme Pension scheme Life assurance Testimonials Katie Woosey - Service Support Team Leader "I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible. I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives." Barbara Chapman, Kickstart Coach/ YouCan "I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."

Independent Living Advisor

Neighbourhood Housing Assistant Role Title: Neighbourhood Housing Assistant (Housing Administrator) Hours: 35 hours per week, Monday-Friday Salary: £22,890-£28,612 per annum (salary offered dependent on experience) Location: Stanhope, Ashford. This role offers agile working. You'll be required to work from the office three days per week (Monday, Wednesday and Friday) and the remainder from home. Contract: Full time, permanent Are you passionate about delivering excellent customer service and making a real difference in your community? We're looking for a proactive and organised individual to join our centralised team of Neighbourhood Housing Assistants. In this role you'll be based at our Stanhope office where you'll play a vital role in delivering high-quality customer liaison, administration, and reception services. As the first point of contact for customers and visitors, you'll handle tenancy and neighbourhood queries with professionalism and care, helping to ensure a positive experience for everyone who interacts with us. What we're looking for? We're looking for someone with good written, verbal, and numerical skills. You should be confident using Microsoft Office, particularly Word and Excel, and have experience in office administration, including organising systems, records, and files. An awareness of the social housing sector and current issues is important, along with some understanding of housing management processes such as payments, arrears, repairs, transfers, and mutual exchanges. We value individuals who are customer-focused and committed to delivering a great experience every time. You'll need to be organised, detail-oriented, and able to manage multiple tasks efficiently, including handling CRM queues, emails, and reception duties. Strong communication skills and the ability to work effectively with both internal and external stakeholders are essential. If you're someone who takes pride in providing excellent customer service, we'd love to hear from you. For more information, please take a look at the job description: neighbourhood-housing-assistant.pdf To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future.Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Sunday 28 September 2025 and be part of something bigger! Interview Date: Interviews will take place in person, week commencing 13 October 2025, at our office in Stanhope, Ashford. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Neighbourhood Housing Assistant

Are you looking for an exciting new challenge? In a role where you'll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you! We're recruiting for a new member of our Housing Needs team, for a role which is: <ul><li>Ideal for someone looking to develop their experience and build on their skills.</li><li>A key part of a friendly and supportive team.</li><li>Flexible, enabling you to manage your own workload.</li><li>Challenging but incredibly rewarding.</li></ul> About the role This role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will: <ul><li>Provide vital support to our busy Housing Needs team by providing basic administrative duties such as scanning documents, data entry and mail merge.</li><li>Validate and verify applications to our Housing Needs Register.</li><li>Respond to enquiries from customers, in person, in writing and on the telephone.</li><li>Work closely with colleagues across the council, ensuring queries are handled by the right team, as well as helping our housing tenants by handling administrative tasks like preparing and scanning paperwork, arranging viewings and dealing with other queries.</li><li>Act as point of contact for our software provider, updating our systems as required.</li></ul>Who we're looking for: We'd love to hear from you if you: Have a good standard of education, including literacy and numeracy skills. <ul><li>Have excellent IT skills and knowledge of using Microsoft Office.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision</li><li>Are comfortable working in a team, working flexibly to support your colleagues.</li></ul>It would be helpful if you've already worked in an administrative role and experience of working for a local authority or similar organisation would be an advantage. What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we'd love to hear from you. If you'd like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Housing Allocations Manager, Barbara Linscer at <a href="mailto:blinscer@tandridge.gov.uk" target="_blank">blinscer@tandridge.gov.uk</a>. Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc Salary range <ul><li>£24,562 per year</li></ul>

Housing Needs Case Officer

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £28,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Maintenance and Contracts manager Formally based in Harrow, with travel across South London, Kent and Sussex Permanent, Full time (37.5 hours per week) Earn circa £65,000 pa negotiable based on skills and experience plus annual car allowance of £4,500, and other great benefits including health cash plan! Home, a place where you belong Make your mark as a Maintenance and Contract Manager in our South Team. You know how to lead people and keep things running smoothly. You solve problems before they land, help your team do their best work and aren't afraid to hold others to account when needed. If that sounds like you, this could be just what you're after. You'll take charge of day-to-day maintenance across your patch. You'll manage repairs and empty homes, lead a small team and work closely with contractors to make sure the work gets done to a high standard. You'll plan your own week, with time working from home, catching up with your team in the office or out on site when it matters most. If you like variety, flexibility and the chance to work with a team that genuinely cares, you'll feel right at home here. We've got a friendly, down-to-earth culture and we'll give you the support you need to make a real impact. What you'll do • Build, develop, lead and support your team though a supportive and coaching approach, managing performance where required. • Build strong, professional relationships with contractors to ensure great outcomes • Use your commercial know how to manage contracts and challenge underperformance • Plan and deliver repairs and voids services to a high standard with minimal disruption • Keep a close eye on budgets, timelines, quality and customer satisfaction • Spot opportunities for improvements and help bring them to life Why choose us We'll give you the freedom to manage your own time and the tools and support you need to thrive in a flexible, people-first culture that really cares. Imagine finishing each day knowing you've made a real difference in our customers' lives. That's exactly what you'll do here, working for a top 10 Great Place to Work in the UK! What you bring • A RICS or CIOB accredited Building Surveying degree, or clearly evidenced equivalent experience built through your career • Proven experience working in construction or maintenance with strong commercial and project management know-how • Confidence working with contracts, data and reports to spot trends and make smart, informed decisions • A solid understanding of housing legislation and compliance, with the ability to adapt when things shift • Natural people leadership, with the ability to support, challenge and bring out the best in your team • A clear, organised way of working with the drive to keep things moving and deliver results under pressure We're sorry, but we can't offer sponsorship for this role due to certificate limits. We do review this regularly. Job details • You'll work Monday to Friday • The patch you'll cover encompasses South London, Kent, East and West Sussex. • The wider team are based in Harrow where you will be expected to meet with them one day a week. • You'll manage your own diary so will be able to plan how you spend your time with your team, colleagues, customers or contractors • To get from A to B, you'll need a car insured for business purposes. We'll pay you a car allowance and mileage to cover that use! • You need a Basic DBS check done and we'll also arrange that for that. A place where you belong We do our best work when we can be ourselves. That's why inclusion and wellbeing shape our policies and daily practice. Our diversity networks, Multicultural, LGBTQIA , Women, and Disability, along with peers and allies, help us thrive. Together we make Home Group a great place to work ! What's in it for you? • Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39, and the option to buy five days more (subject to criteria) • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies. • 800 discounts or cashback on shopping, holidays, and more. • We're a top 10 UK Wellbeing employer, our tools and support are here when you need them! • Grow your career with us, we'll help you take the next step. • Generous pension and 3x salary life insurance. Check more benefits online! Ready to join us? Click APPLY NOW to see the Maintenance and Contracts Manager Job description , learn about us , and for help to apply . Don't wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> to discuss your reasonable adjustments.

Maintenance and Contract Manager Social Housing

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant West Kent team. We have an exciting opportunity for an Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: Tunbridge Wells Hours: 37.5 per week (full time) Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by alcohol use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by alcohol use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 22/9/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:rehannah.h.judge@gmail.com" target="_blank">rehannah.h.judge@gmail.com</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Academy Beckenham site. About Us Since opening in 2011, Harris Academy Beckenham has gone from strength to strength. We have been oversubscribed for the last three years, rapidly becoming the school of choice in the local area. Our GCSE and A Level results have improved each year, with our English and Maths combined score in 2016 reaching an outstanding 80% A*-C. Our ambition and aspiration will ensure that we continue to focus on the success of all of our students, irrespective of background. Since converting, results have dramatically improved and we secured a judgment of 'Outstanding' from Ofsted in 2017. Why work at Harris Academy Beckenham? 'The school's culture of aspiration and ambition is clearly demonstrated in classes. Teachers are aspirational for their pupils and set high expectations for them. Pupils respond positively. They are determined to do their best and are confident about meeting ambitious targets set by their teachers.' (OFSTED 2017) We invest in training and resources for our staff to help them make lessons fun, interesting and engaging. Class sizes are kept as small as possible and we place a firm emphasis on good behaviour so that students can learn in a calm and orderly environment. It is our ethos of "Aspire, Discover, Achieve" that was recognised and praised in our recent inspection, and which contributed to Harris Academy Beckenham being judged as 'outstanding' in every category. In addition, the outstanding progress made by our students, placing us as the most successful school in Bromley (Progress 8 2016), vastly impressed the inspectors. We have a harmonious community with excellent relationships between students and staff, and our students have a focused and mature attitude towards their academic studies. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

The Vacancy Join Our Team as a Resident Liaison Officer! Location: Croydon (Responsive Maintenance Division) We're excited to offer an opportunity for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based out of our Croydon office, you'll be the friendly face and key point of contact for our residents, ensuring a smooth and supportive experience throughout our maintenance programmes. Key Responsibilities: <ul> <li> Set up and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attend regular meetings with client representatives and residents to maintain top-tier customer service.</li> <li> Ensure a consistent and caring approach to customer interactions.</li> <li> Act as the escalation point for tenant complaints and manage the resolution process.</li> <li> Keep the on-site database updated to reflect ongoing works.</li></ul> Requirements: <ul> <li>Full UK driving licence and access to a vehicle.</li> <li>Proven experience as an RLO, ideally within planned maintenance programmes.</li> <li>Strong knowledge of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul>We welcome applicants from all backgrounds and assess any disclosed convictions individually. We're committed to fair hiring practices and creating an inclusive workplace. Ready to make a difference in residents' lives? Apply now and be part of a team that values care, communication, and community. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Supported Housing Worker - Croydon As a Supported Housing Worker at one of our Support Units in Croydon you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

10 Jobs in East Peckham, Tonbridge TN12, UK