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Do you have experience working in the social housing sector? Are you looking for part-time hours? Are you available for a 1 year fixed term contract? This role is working as part of a dedicated and hardworking team at a housing association in Chatham, Kent - easily commutable from Gravesend, Sittingbourne, Maidstone, Dartford, and parts of Essex like Grays, Rainham, Dagenham, Upminster, etc. You'll be working in housing management, tenancy and neighbourhood services; engaging with residents and dealing with any disputes. Using residents' feedback to improve service levels, providing advice on tenants' rights and responsibilities, and helping them to settle into their new home. This is a part-time role working 22.5 hours / 3 days per week, it's flexible as to what days you want to choose, for a 1 year fixed-term contract. Salary for the role is £32,947 (pro rata for part-time) with annual bonus, and benefits include generous holiday allowance of 28 days (pro rata, PLUS bank holidays) and free on site parking. Ideally you will hold a relevant professional qualification such as CIH Level 2 or 3 but this is not a dealbreaker - having practical, hands on work experience is more important. If you have worked in the Housing sector, Community and Neighbourhood Services, then I want to hear from you! Apply today.

Housing Officer - Part Time

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking for a handyperson to work across schemes in Bexley and Medway providing support at sheltered schemes. You will be working directly with customers, carrying out small repairs in and around the customer homes. You will work with the wider Independent Living team to provide excellent service. Flexibility to support the wider team may be required. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Support customers in own homes by carrying out small repairs in and around the scheme</li><li>Work across a range of schemes in the South (focus on Bexley and Medway)</li><li>Work with wider team - Scheme Officers, Managers and Handyperson team to provide excellent service</li><li>Ensure all health and safety and compliance measures are met</li><li>Be able to travel - own transport essential (mileage covered)</li></ul>What you'll bring Essential skills <ul><li>Experience of carrying out a wide range of small repairs and adaptations.</li><li>Knowledge of Health and Safety and ability to write risk assessments..</li><li>Ability to maintain accurate records both written and electronically.</li><li>Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages.</li><li>Knowledge and/or experience of the issues faced by older people or vulnerable groups.</li><li>Own driving licence - Van will be provided</li></ul>Desirable skills <ul><li>Experience of trade background i.e. carpentry, plumbing, brick laying or electrician (preferable)</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Independent Living Handyperson

Service Charge Officer Role Title: Service Charge Officer Hours: 35 hours per week, Monday-Friday Salary: £31,937- £39,922 per annum (salary offered dependent on experience) Contract: Permanent You will be providing excellent customer service to our customers by ensuring service charges are budgeted and charged fairly in accordance with legislation and agreements. An operational understanding of the application of service charges in the social housing sector is essential to the role. We support agile working, so you'll be provided all IT equipment to work flexibly between your home, and our Dartford office. For more information please take a look at the job description: Service Charge Officer To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We'reone of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We are also proud to announce that we have been awarded an accreditation for 'The Sunday Times Best Places to Work' 2025, based on our employee feedback. Your key tasks will include: <ul><li>Setting service charge estimates for all existing stock annually, complying with tenancy agreements and leases and adhering to current legislation.</li><li>Regular reconciliation of scheme accounts on finance accounting system identifying any discrepancies and provision of reports to relevant departments to investigate and resolve.</li><li>Reconciling actual costs for all stock with a variable service charge and issue year end statement of accounts, complying with agreements, leases and current legislation. Assist Team Leader in liaising with external auditors, providing resolution of queries relating to the year-end accounts.</li><li>Monitoring the financial performance of Managing agents by ensuring compliance with leases and agreements from estimates &amp; final accounts. Work with the Managing Agent Officer to challenge Managing Agents if accounts are inaccurate and to issue legal notices in cases of non - compliance.</li><li>Reviewing all schemes ensuring existing reserve/sinking funds are up to date and accurately recorded or implemented if necessary and, following the annual reconciliation; notify residents (via audited accounts) of balance of reserve/sinking funds.</li><li>Taking ownership to investigate and respond to any service related complaints/ queries from customers within set timescales at all times. This is to be carried out with reference to tenancy agreements and leases and current legislation.</li><li>Providing advice &amp; support to the business to produce accurate service charge estimates for new schemes, including the calculation of charges for Capital Projects Committee, and collating and interpreting all legal documentation to ensure service charges are set in accordance with the same.</li><li>Attending &amp; representing Moat at first-tier tribunal hearings and resident meetings in collaboration with relevant internal departments. </li></ul>You'll have: <ul><li>A good standard of education, with good numerical ability in particular.</li><li>A working knowledge of MS Office, with proficient intermediate use of MS Excel.</li><li>Good understanding in the use of financial, and other, database systems.</li><li>An operational understanding of all legislation and best practice as it relates to service charges.</li><li>An operational understanding of the application of service charges in the social housing sector, including in the context of lease arrangements.</li></ul>Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Friday 18 July 2025 and be part of something bigger! Interview Date: Interviews will take place on Wednesday 23rd July 2025. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Service Charge Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Culpeper Court development based in Ashford, Kent. Hours: 25 hours per week -Monday to Friday Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description Salary: £51,801 - £59,724 per annum Grade: G Contract: Permanent Hours: 37 hours per week Quality Assurance for Thurrock Children Services is a fast developing service, with high aspirations for outcomes for children. We are seeking passionate and tenacious social work professionals, who have a drive for improving outcomes for Thurrock children. We are currently recruiting for an Independent Reviewing Officer who has a crucial contribution to make by ensuring the child/young person's voice is heard. If you are an experienced social worker with management experience, who enjoys working with professional networks and making relationships with children/young people, but who can constructively challenge when necessary, then this opportunity will be of interest to you. Supervisory/management experience essential. Thurrock is investing in its children's services and is aiming for only excellent performance and outcomes for the children and families we work with, so as to build upon its recent Outstanding Ofsted rating to achieve even better outcomes for children and families. In return we offer a competitive salary as well as an attractive benefit package, including: <ul> <li>Generous annual leave - 25 days rising to 30 after 5 years</li> <li>Excellent training opportunities and an established CPD programme</li> <li>Flexible working to enable work life balance</li> <li>Reflective supervision and management support</li> <li>Reasonable work loads</li> <li>Training in Signs of Safety</li></ul>A Disclosure and Barring Service (DBS) check is required at Enhanced Level for this role. Closing Date: Redeployment Only: 10th July 2025 Internal &amp; External Applications: 20th July 2025 Interview Dates: Week commencing 28th July 2025 To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) Application Requirements As part of the Safer Recruitment process, Gap Management is required for all Safeguarding roles. Please complete the Gaps in Employment grid provided (refer to the example document for guidance) and upload it under Miscellaneous Documents as part of your application. If the Job Profile and Person Specification list any qualifications as essential, please also upload copies of those relevant qualifications. Gaps in Employment Form Gaps in Employment Example About Us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council

Independent Reviewing Officer

The role We are currently seeking 2 x experienced Service Charge Officer to join our Service Charge team. As a Service Charge Officer you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. What you'll do <ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li></ul>What you need <ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li></ul>"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us." Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

6 Jobs in East Peckham, Tonbridge TN12, UK