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<h2>Our Vacancy</h2>As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service -focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.What You’ll Do With a strong understanding of current housing legislation, including Awaab’s Law, you’ll take ownership of medium risk cases -safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.What You’ll Need<ul><li>Experience working in housing, building services or a property related field.</li><li>Experience in case management and project coordination, specifically relating to repairs.</li><li>Experience handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>Knowledge of housing legislation and compliance requirements, including damp and mould regulations.</li><li>IT skills, including Microsoft Excel and housing management systems</li></ul>You’ll need to work from the Pitsea office twice per week. Some flexibility to work outside of core hours or attend resident visits will be required.Why Join Us? When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CVand a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Stage one interviews will take place on Tuesday 2nd &nbsp;and Wednesday 3rd December Stage two interviews will take place Week commencing 8th DecemberWe reserve the right to close this advert early if we receive a high volume of suitable applications.PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.<h2>Attached documents:</h2><ul><li><a href="https://careers.peabody.org.uk/members/modules/jobV2/fdownload.php?j=23dc0c3ef8c7c199&amp;f=ad03b0c273fdac46" target="_blank">&nbsp;Role Profile - Damp &amp; Mould Lead.pdf - Role Profile</a></li></ul>

Peabody

Damp and Mould Lead

Job Description Senior Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office based administration to support the evidence based model of working. The Location We are looking for multiple Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x2 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li></ul>Please see Role Profile for further information (Link) **IMPORTANT - Please include your preferred location as part of the supporting statement** About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Senior Independent Living Carer

The Vacancy Join Our Team as a Resident Liaison Officer Location: Croydon - Responsive Maintenance Division Are you passionate about making a difference in people's lives? We're looking for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based at our Croydon office, you'll be the trusted point of contact for residents, ensuring a smooth and supportive experience throughout our maintenance programmes. What You'll Be Doing As a Resident Liaison Officer, you'll play a vital role in delivering exceptional customer service and communication. Your responsibilities will include: <ul> <li> Establishing and managing the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attending regular meetings with residents and client representatives to maintain strong relationships.</li> <li> Ensuring a consistent, empathetic, and professional approach to all resident interactions.</li> <li> Acting as the escalation point for complaints, ensuring timely and effective resolution.</li> <li> Maintaining accurate records and updates in the on-site database to reflect ongoing works.</li></ul> What We're Looking For We're seeking someone who is proactive, personable, and committed to delivering outstanding service. You'll need: <ul> <li>A full UK driving licence and access to a vehicle.</li> <li>Previous experience as an RLO, ideally within planned maintenance or social housing.</li> <li>Solid understanding of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul> Our Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks. For more information, please visit: National Security Vetting Ready to Make a Real Impact? Apply now and become part of a team that values care, communication, and community. Internal Applicants: Please inform your current line manager of your interest before applying. A member of our Recruitment Team will be in touch to guide you through the next steps. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Patch Coverage - Croydon, Sutton and surrounding area. Interview via Teams on 24th November We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

36 hours per week - 12 month Fixed Term Contract (Maternity Cover) Commutable to Redhill Hybrid working - expected office days 2 days per week Job Description - Parashoot Housing Support Officer Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. <ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>Want to be part of this? We're currently recruiting for a Housing Support Officer to join our Parashoot/Housing Support team. What you'll achieve in the role: The overall purpose of this role is to provide housing support to families, singles, and homeless/sofa surfers, including individual support to enable customers to meet their individual outcomes. Key responsibilities include: <ul><li>Assessing new referrals to establish what customer support is required to enable them to live independently.</li><li>To assist customers in maximising their benefits, budgeting and managing debts, dealing with formals and correspondence, and sign posting to other agencies if required.</li><li>Assisting in setting up tenancies and sourcing essential household items for their home.</li><li>Developing and reviewing support plans with customers and making weekly contact, which can include visits, telephone calls, emails, and text messages.</li></ul>What you'll bring to Raven: For this role, we are looking for someone with the following: <ul><li>A good understanding of the housing support needs of vulnerable people whilst demonstrating excellent customer service and communication skills.</li><li>Strong IT skills, including Office 365 and bespoke systems.</li><li>Experience and knowledge of assessment and support planning systems and skills.</li><li>A full, clean driving licence with use of own personal car.</li></ul>You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. Enhanced DBS clearance will be required for this role. Vacancy Close Date: 20th November 2025 What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: <ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a> or 0300 123 3399. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, <a href="mailto:emailrecruitment@ravenht.org.uk" target="_blank">emailrecruitment@ravenht.org.uk</a>, or phone us on 0300 123 3399.

Housing Support Offier

LEARNING AND DEVELOPMENT OFFICER PATIENT TRANSPORT SERVICES (PTS) Kent and Medway area - Hybrid Working £28,500 per annum Full Time, Permanent Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee Assistance Programme and subsidised Healthcare Plan About Us G4S Patient Transport Services (PTS) is one of the UK's largest Non-Emergency Patient Transport providers, carrying out over 350,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient-centric transport. About the Role The Learning and Development Officer/Specialist role is a pivotal position in the development of all G4S PTS staff. This role will be responsible for delivering high-quality training programs covering Inductions, continuing professional development and programs designed to support other areas of the G4S network. Experts in their field, such as L&amp;D specialists, may sometimes be requested to provide additional support to staff. As an experienced Learning and Development Officer, you will be responsible for ensuring that the training delivery meets high-quality standards to ensure we equip our staff with the necessary knowledge and skills to provide excellent service, safety, and a patient centred approach to service users across the G4S Patient Transport Services contract. Some of the key responsibilities for this role are; <ul> <li>To provide continuing and ongoing support to staff members throughout their careers, enabling their continued professional development</li> <li>To facilitate educational support, mentorship, and feedback to all staff taking specific and focused responsibility for their education, development and learning</li> <li>To enable and facilitate G4S staff to deliver high-quality pre-hospital patient care by providing innovative, efficient and effective in-house development, training and education</li> <li>Promote high-quality patient care by being an advocate for G4S core values</li> <li>Participate in the development and implementation of service improvement, research and policies, promoting G4S PTS strategic objectives and supporting specific initiatives</li> <li>To participate in the delivery of key objectives as defined by clinical governance / Health and safety legislation and wider legislative bodies</li> <li>To undertake and facilitate additional ad-hoc training as directed</li> <li>Gather information from and provide detailed feedback (in response to verbal/written reports or direct supervision) to staff where necessary to promote a change in behaviour, including communication, discussion and action planning with learners and staff</li> <li>Facilitate the learning and development of staff identified as requiring remedial support in a manner that challenges poor performance and empowers individuals to achieve their potential</li> <li>Act as a positive role model, encouraging transparency and support in an open and honest culture where staff feel able to challenge poor practice and suggest improvements to service delivery and patient care</li> <li>Maintain standards of personal and professional development</li> <li>Deliver all training packages in accordance with awarding body guidelines</li> <li>Maintain accurate training records in accordance with G4S PTS guidelines</li> <li>Play an active role in suggesting course content utilising aids to assist the L&amp;D Manager in developing training packages to support current and future operations</li> </ul>About you The successful candidate will need to demonstrate previous experience within a Learning and Development environment and willing to work towards achieving a minimum Level 3 in Education and Training, Moving and Handling Trainer qualification, First Aid at Work and Automated External Defibrillator Trainer/Assessor if these are not already held. It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service and is eager to support the Training deliver. Training by example, with the ability to be resilient, confident with a tenacious can-do attitude. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios. A proven professional with professionalism and integrity, you will play an integral part of the G4S Patient Transport Services Learning and Development Team. More about us Diversity, Equality and Inclusion is an important part of G4S Patient Transport Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce. Please note that these vacancies are subject to a 3 year checkable history and the strict vetting standards set by G4S. You must be eligible to work in the UK and must have been resident in the UK for a minimum period of 3 years. You will also need to provide full details of your employment and education history for the last 3 years as part of the security screening process for this role.

Learning and Development Officer

We have an exciting opportunity for you to join our Environmental Health team as a Business Support &amp; Private Sector Housing Support Officer where you will be responsible for ensuring the smooth delivery of services across Environmental Health. From managing data and documents to being the first point of contact for customer enquiries, your work will directly contribute to the success of our Public Protection objectives. This is a varied and rewarding role that spans multiple service areas including licensing, parking, insurance, corporate health and safety, food safety, and more. You will be instrumental in supporting key projects, maintaining essential records, and liaising with a wide range of stakeholders Essentially you will provide front-line customer service via phone, email, and in-person enquiries, along with: Processing grant schemes and maintaining HMO registers Reviewing and improving administrative processes and systems Supporting licensing functions, ensuring statutory compliance and accurate record-keeping Raising invoices, processing payments, and reconciling fees Managing parking waivers, insurance claims, and health &amp; safety documentation To be competent in this role it is essential that you are an experienced administrator, with strong IT and database skills, as well as: Being a confident communicator with a wide range of stakeholders Being organised, adaptable, and able to manage competing priorities Being proficient in Microsoft Office (Word, Excel, Outlook) and bespoke IT systems Having the ability to work independently and as part of a team Having strong written and verbal communication skills Click to view a Job Description For an informal discussion about the role please contact Shelly Greenwood on 01233 330327 When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community Salary range <ul><li>£26,685 - £29,079 per year</li></ul>

Business Support & Private Sector Housing Support Officer

Housing Manager Working across properties in the East Sussex area Permanent, Full time (37.5 hpw) Circa £32,000 - £35,000 Plus great benefits including Health Cash Plan We can't offer CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in the South East covering our East Sussex Patch. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! This is a great time to join as one of the estates has been identified as a Priority Estate with exciting Community Development work taking place. What you'll do <ul><li> Engage with customers and proactivity on our estates, you'll really get to get to know our communities </li></ul><ul><li> You'll look after a number of patches and neighbourhoods </li></ul><ul><li> Managing anti-social behaviours in our estates, responding to customer queries and complaints </li></ul><ul><li> Managing our voids process including liaising with local authorities </li></ul><ul><li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities </li></ul>Why choose us? This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li> Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li><li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li></ul><ul><li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li></ul><ul><li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li></ul><ul><li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li></ul>The practical bits <ul><li> This is a hybrid role and in an average week, you'll spend 2-3 days working from our community patches across sites in Wealden, Uckfield and Eastbourne among others. </li></ul><ul><li> Although you'll spend time in our neighbourhoods, we do get together regularly virtually and in person in our communities, with time working from home catching up on admin. </li><li> We have regular anchor days in our Liverpool Street office. </li></ul><ul><li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li></ul><ul><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li></ul><ul><li> You'll need a Standard DBS check done and we pay for that. </li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply. Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Housing Manager

Fixed Term Contract until 31 March 2027 We're committed to preventing homelessness and ensuring safe, sustainable housing solutions for everyone in our community. The Housing Options and Support team plays a vital frontline role, providing practical support, expert advice, and life-changing interventions to help single rough sleepers and sofa surfers to find a new home. As a Housing Options Officer, you'll work with individuals across the District who are facing housing difficulties or at risk of homelessness. Your work will have a direct and lasting impact, preventing crises, supporting vulnerable residents, and helping people find stability and independence. Everything you need to know This is a rewarding and varied opportunity for a customer-focused housing professional. Based at our Sevenoaks offices, you'll work as part of a dedicated and supportive team, offering proactive housing advice and practical solutions to prevent homelessness. You'll ensure that the Council meets its statutory duties under the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017, while also delivering compassionate, person-centred support. What you'll be doing <ul><li>Providing advice and support to customers at risk of homelessness or facing eviction, helping to prevent homelessness wherever possible.</li><li>Assessing housing needs and creating Personalised Housing Plans in line with the Homelessness Reduction Act 2017.</li><li>Investigating homelessness applications and making decisions in accordance with housing legislation.</li><li>Working with private landlords and tenants through the Sevenoaks Landlords Hub, securing and maintaining quality private rented housing.</li><li>Placing individuals in emergency and temporary accommodation, ensuring suitable placements and follow-up support.</li><li>Building effective relationships with internal teams (Council Tax, Private Sector Housing, Benefits) and external partners such as housing associations, voluntary organisations and statutory services.</li><li>Supporting housing-related projects and initiatives across the District.</li><li>Participating in the Housing Options and Support Out of Hours Service on a rota basis (with a salary supplement).</li></ul>What you'll bring to the role <ul><li>In-depth knowledge of housing legislation, particularly the Homelessness Reduction Act 2017 and Part VII of the Housing Act 1996.</li><li>Experience in homelessness prevention, housing advice, or a related area.</li><li>Excellent verbal and written communication skills, with the ability to handle complex and sensitive situations calmly and professionally.</li><li>Strong organisational skills, with the ability to manage a varied caseload under pressure.</li><li>Negotiation and influencing skills to achieve positive outcomes for customers.</li><li>Competent IT skills, with experience using Microsoft Office and housing case management systems.</li><li>A proactive, flexible and team-focused approach to work.</li></ul>Why work with us? We're proud to be a high-performing local authority that values innovation, collaboration and people-first service. You'll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You'll be supported to make decisions, take initiative, and grow your career in housing. What's in it for you? You'll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you'll have on people's quality of life is immediate and rewarding. We are one of the few local government authorities to hold Platinum Investors in People accreditation - our commitment to supporting and developing you is genuine and ongoing. Other benefits include: <ul><li>Enhanced annual leave of 28 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li></ul>Want to find out more? For an informal discussion about this role, please contact Stephen Tring, Housing Options and Solutions Manager, on +441732227184 or <a href="mailto:stephen.tring@sevenoaks.gov.uk" target="_blank">stephen.tring@sevenoaks.gov.uk</a> Closing date: Sunday 30th November Interviews: Tuesday 16th December Equal Opportunities Sevenoaks - Working for Equality. We welcome applications from all sections of the community. Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. How to apply Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying. Further information on this vacancy <ul> <li>Housing Options Officer Job Description </li> </ul>

Housing Options Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Yewtree Court development based in Sanderstead, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Hourly rate: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Tunbridge Wells Part Time Hours: 22.5 hours- 3 days a week (Wednesday to Friday) Full Time Salary: £27,861.26 - £32,002.35* Contract Type: Permanent Part Time *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 18/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:R.HoughtonJudge@cgl.org.uk" target="_blank">R.HoughtonJudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role Reporting to the Community Manager, we are looking to recruit 3 Resident Service Coordinators on a permanent basis. You will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. This role is based on site at The Charter, 1 New Swan Yard, Gravesend DA12 2EN, a shift pattern working 37.5 hours per week, 4 days on 4 days off, between the hours of 8am and 8pm. On a daily basis, you will greet customer and deal with any enquiries they may have. You will also play a key role in the organisation of any events and be responsible for accepting any packages. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Experience in a similar role Customer service / property administration.</li> <li>Excellent communication skills,</li> <li>Good IT skills,</li> <li>Strong stakeholder engagement. </li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

12 Jobs in East Peckham, Tonbridge TN12, UK