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Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Peterborough Contract: Fixed term contract until 31st of March 2026 Full Time Hours: 37.5 per week (full time) Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time working hours, pro rata if part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About The Role: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality. </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays), increasing annually for the first five years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 30/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Carol Lonnen | <a href="mailto:carol.lonnen@cgl.org.uk" target="_blank">carol.lonnen@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job summary The Housing Officer plays a crucial role in supporting the housing needs of patients within an acute mental health hospital, focusing on ensuring safe, stable accommodation for individuals during their recovery. The primary purpose of this role is to provide specialist housing advice, support, and intervention, addressing housing needs, preventing homelessness, and facilitating timely discharge planning. Working within a multidisciplinary team, the Housing Officer helps ensure that patients are supported in accessing appropriate accommodation and welfare benefits, contributing to improved patient outcomes and social inclusion. This role requires close collaboration with local authorities, housing providers, and various external agencies to support individuals in their transition from hospital back to the community. Main duties of the job <ul><li>Conduct housing assessments and support discharge planning in collaboration with the MDT.</li><li>Provide welfare benefits guidance and liaise with relevant agencies to ensure continuity of support.</li><li>Prevent homelessness by advocating for patients at risk and assisting with housing applications.</li><li>Maintain accurate documentation and case management in line with NHS policies.</li><li>Build and maintain strong partnerships with external agencies and provide training to NHS colleagues.</li><li>Ensure safeguarding concerns are identified and managed effectively.</li></ul>About us Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life. Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development. To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities. Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. For further information on CPFT, please visit our website at <a href="http://www.cpft.nhs.uk" target="_blank">www.cpft.nhs.uk</a> Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre,autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive ordisappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to thepatient, responsible clinicians, community teams and line manager. Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre,autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive ordisappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to thepatient, responsible clinicians, community teams and line manager. Person Specification Education &amp; Qualifications Essential <ul> <li>NVQ Level 3 or equivalent</li> </ul> Experience Essential <ul> <li>Experience of supporting those with severe and enduring mental health conditions.</li> <li>Work within the current housing and benefits systems</li> </ul> Desirable <ul> <li>Experience of local systems specific to those under care of CPFT services.</li> <li>Lived experience of mental health condition.</li> </ul> Knowledge &amp; Understanding Essential <ul> <li>A clear communicator, supporting patients to express their wishes and needs</li> <li>Build positive working relationships with a wider range of internal and external agencies</li> <li>Understanding of current housing and benefits system</li> <li>Understanding of Mental Capacity Act (MCA)</li> <li>Understanding of principles of safeguarding</li> <li>Knowledge of private and public sector housing options</li> <li>Proven IT skills and good time management skills</li> <li>Knowledge of local and national policies and procedures impacting housing provision.</li> </ul> Desirable <ul> <li>Previous knowledge of mental health care provision</li> <li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li> </ul> Personal Qualities Essential <ul> <li>Manage working in a highspeed, emotive environment</li> <li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li> <li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li> <li>Use supervision appropriately to support continuing professional and service development</li> <li>Ability to maintain a professional, empathetic, and pragmatic attitude</li> </ul> Other Essential <ul> <li>Occasionally the ability to work flexibly may be required.</li> </ul>Person Specification Education &amp; Qualifications Essential <ul> <li>NVQ Level 3 or equivalent</li> </ul> Experience Essential <ul> <li>Experience of supporting those with severe and enduring mental health conditions.</li> <li>Work within the current housing and benefits systems</li> </ul> Desirable <ul> <li>Experience of local systems specific to those under care of CPFT services.</li> <li>Lived experience of mental health condition.</li> </ul> Knowledge &amp; Understanding Essential <ul> <li>A clear communicator, supporting patients to express their wishes and needs</li> <li>Build positive working relationships with a wider range of internal and external agencies</li> <li>Understanding of current housing and benefits system</li> <li>Understanding of Mental Capacity Act (MCA)</li> <li>Understanding of principles of safeguarding</li> <li>Knowledge of private and public sector housing options</li> <li>Proven IT skills and good time management skills</li> <li>Knowledge of local and national policies and procedures impacting housing provision.</li> </ul> Desirable <ul> <li>Previous knowledge of mental health care provision</li> <li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li> </ul> Personal Qualities Essential <ul> <li>Manage working in a highspeed, emotive environment</li> <li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li> <li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li> <li>Use supervision appropriately to support continuing professional and service development</li> <li>Ability to maintain a professional, empathetic, and pragmatic attitude</li> </ul> Other Essential <ul> <li>Occasionally the ability to work flexibly may be required.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Cambridgeshire and Peterborough NHS Foundation Trust Address Cavell Centre Peterborough PE3 9GZ Employer's website

Housing Officer

Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre, autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive or disappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to the patient, responsible clinicians, community teams and line manager. Person specification Education &amp; Qualifications Essential criteria <ul><li>NVQ Level 3 or equivalent</li></ul>Experience Essential criteria <ul><li>Experience of supporting those with severe and enduring mental health conditions.</li><li>Work within the current housing and benefits systems</li></ul>Desirable criteria <ul><li>Experience of local systems specific to those under care of CPFT services.</li><li>Lived experience of mental health condition.</li></ul>Knowledge &amp; Understanding Essential criteria <ul><li>A clear communicator, supporting patients to express their wishes and needs</li><li>Build positive working relationships with a wider range of internal and external agencies</li><li>Understanding of current housing and benefits system</li><li>Understanding of Mental Capacity Act (MCA)</li><li>Understanding of principles of safeguarding</li><li>Knowledge of private and public sector housing options</li><li>Proven IT skills and good time management skills</li><li>Knowledge of local and national policies and procedures impacting housing provision.</li></ul>Desirable criteria <ul><li>Previous knowledge of mental health care provision</li><li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li></ul>Personal Qualities Essential criteria <ul><li>Manage working in a highspeed, emotive environment</li><li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li><li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li><li>Use supervision appropriately to support continuing professional and service development</li><li>Ability to maintain a professional, empathetic, and pragmatic attitude</li></ul>Other Essential criteria <ul><li>Occasionally the ability to work flexibly may be required.</li></ul>Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services. We are a health and social care organisation, offering a wide range of services, including: <ul><li>Integrated physical and mental health services for adults and older people;</li><li>Specialist mental health and learning disability services;</li><li>Children and young people's mental health services;</li><li>Children's community services in Peterborough;</li><li>Social care;</li><li>Ground-breaking research</li></ul>We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit <a href="https://www.cpft.nhs.uk/equalityanddiversity" target="_blank">https://www.cpft.nhs.uk/equalityanddiversity</a>. CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances. Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country. Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over. If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation. All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system. Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download <ul> <li> Job Description and Person Specification (PDF, 356.3KB) </li> <li> CPFT Values (PDF, 114.7KB) </li> <li> CPFT Mindful Employers (PDF, 51.3KB) </li> <li> CPFT Accommodation (PDF, 296.6KB) </li> </ul>

The University of Cambridge Housing Services is seeking a proactive and customer-focused Housing Advisor to join our Accommodation Service team. In this vital role, you will be the main point of contact for residents living in University-managed properties, providing exceptional support throughout their tenancy¿from move-in to departure. Reporting to the Deputy Head of the Accommodation Service, you will oversee a defined portfolio of properties within a specific geographic area. You will be responsible for the day-to-day management of these homes, ensuring a seamless and responsive service that enhances the resident experience and maintains high standards across the portfolio. Our Housing Services team manages over 1,050 properties, including a significant number of Key Worker homes that play a crucial role in supporting the University's ability to attract and retain world-class staff. With an annual resident turnover of around 30%, and all tenancies renewed on a yearly basis, this is a dynamic and rewarding environment for a housing professional who thrives on delivering excellent service. What we are looking for: <li>Experience in residential property management within a customer-focused setting.</li> <li>Strong interpersonal and communication skills, with a commitment to tenant satisfaction.</li> <li>A detail-oriented approach to tenancy administration and property oversight.</li> <li>The ability to manage multiple priorities and build positive relationships with residents.</li> If you are passionate about housing and want to contribute to a world-leading institution, we would love to hear from you. Benefits of working at the University of Cambridge include: <ul> <li>Competitive rates of pay with automatic service related pay progression and annual cost of living increases;</li> <li>Generous annual leave allowance</li> <li>Flexible and hybrid working opportunities;</li> <li>Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries)</li> <li>An auto-enrolment pension scheme, with a generous employer contribution;</li> <li>Travel benefits and retail discounts at over 2,000 local and national stores;</li> <li>Schemes to support with relocation"</li> </ul>Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online. Please note we will be reviewing applications on a regular basis. We reserve the right to close the position early once the available position is filled. Please quote reference DE46475 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK. Further information <ul> <li> Further Information - Housing Advisor </li></ul><a href="https://hrsystems.admin.cam.ac.uk/recruit-ui/apply/DE46475" target="_blank"></a>

Housing Advisor

Income and Housing Officer We're looking for 2 friendly, innovative and resilient Income and Housing Officers to join our Landlord Services Team located at our Head Office in Islington. £32,000.00 - £36,000.00 per annum (depending on skills and experience), working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service • Free DBS (take this out if BSW advert) • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card • Fully paid induction programme and further training • ILM courses and Apprenticeship Programmes • Cycle to work scheme • Employee Assistance Programme for 24-7 confidential support • Online wellbeing resources • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&amp;Cs apply) • Quarterly Staff Awards to reward &amp; recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As an Income and Housing Officer you will help to maximise the organisation's rental income collection,n effectively manage rent arrears and deal with other breaches of the occupancy agreement. Managing a patch of 500+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience. Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage. In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time. What you'll do: • Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained • Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases • Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency • Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately. • Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels. • Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements • Serve NTQs, NOSPs, NRPs and carry out home visits as requested. • Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance • Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers • Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form • Respond to management issues such as disputes and complaints including breaches of tenancy and / or licence conditions • Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies • Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services • Contribute to special projects such as tenancy audits and suspected sub-letting • Assist in the training of new support staff in the tenancy aspects of support for customers. • Any other relevant tasks as required by the Housing Manager This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: An understanding of the needs of customers who have experienced homelessness and who may also have support needs. Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way. Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner. An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. . The ability to communicate clearly with non -housing management staff and explain cases in a non technical way. A logical approach to problem solving and a willingness to deal with problems quickly and efficiently. A willingness to "go the extra mile" when working with our customers. What you'll bring: Essential: Experience of monitoring rent accounts and managing rent arrears Experience of using computerised rent systems to monitor arrears and record information Extensive knowledge of welfare benefits ,especially housing benefit Experience of liaising with housing benefit departments ,the DWP and other external agencies. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Income and Housing Officer

The Vacancy Service Manager Supported Housing and Employment Support 30 hours per week Permanent/part-time £39,364.58 pa FTE, which equates to £33,741.07 for 30 hpw Our Community Support Services work with people with housing, employment and support needs to promote independent living skills, employment and to bring about lifestyle changes and enhance their lives. Following a restructure, an exciting newly created opportunity has arisen for a Service Manager in our Community Support Services, overseeing Supported Housing Officers and Employment Advisors. What You'll Do You will work closely with partners to manage leases, management agreements and occupancy agreements, working with these organisations to ensure compliance to the agreements and regulatory requirements. You will also manage our Employment contract ensuing contractual requirements are met and outcomes achieved. Lead and manage an enthusiastic small team of staff, through effective coaching, 1-2-1's, staff meetings and reflective practice sessions. What we can offer <ul> <li>Employee discount scheme (retail, leisure, gym membership and fitness equipment)</li> <li>Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)</li> <li>Employee Assistance Programme</li> <li>Cycle to work scheme (salary sacrifice)</li> <li>One day off a year to volunteer for a charity of your choice</li> <li>30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service</li> <li>Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)</li> <li>Company sick pay</li> <li>58p per mile business mileage allowance</li> <li>Refer a friend scheme (£250)</li> <li>Contributory pension scheme, which both you and CHS contribute to</li> <li>Enhanced maternity and paternity leave</li> <li>Flexible Working Policy</li> <li>Full induction</li> <li>Comprehensive free training and development opportunities with paid time off</li> <li>Free DBS (for relevant posts)</li></ul>Free onsite/nearby parking Candidates will be required to complete online assessments as part of the recruitment process Applicants will be subject to a Basic Disclosure and Barring Service (DBS) check as part of the recruitment process. Closing Date: Midnight Sunday 20 July 2025 Interview Date: Tuesday 29 July 2025 If you need any further information, please contact Julie Chivers, Community Support Manager on 07522 230031 About Us Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Vision &amp; Values 'CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.' Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>The way we work - 'the CHS way' <ul> <li>Flexible</li> <li>Creative</li> <li>Respectful</li> <li>Working in partnership</li> <li>Focused on the social objective</li></ul>Benefits Employee discount scheme Holiday purchase scheme Company sick pay Comprehensive free training &amp; development Doctor Care Anywhere Contributory pension scheme Business mileage allowance Employee Assistance Programme

6 Jobs in Ely, UK