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Property Services Manager Permanent Full-time&nbsp; Grade D4, £58,771 - £65,301 per annumNorth Kesteven District Council is seeking an experienced senior professional to lead our Property Services team; This post is critical in the delivery of the Council’s housing and wider asset management, underpinned by a quality customer service and vision of sustainability.Property Services are responsible for:<ul><li>Delivering an effective response repairs service to our Council tenants</li><li>Delivering a programme of works to homes, estates and other Council owned assets</li><li>Ensuring our homes are safe, decent and meet the needs of our tenants</li><li>A range of contract procurement and management ensuring delivery and value for money</li></ul>Job Requirements:<ul><li>Degree or equivalent in a building management related environment.</li><li>Current knowledge and ability to apply legislation, regulations and sector good practice</li><li>Skill and aptitude for managing a team of construction and building related colleagues</li><li>Managing and controlling resources, understanding financial management procedures</li><li>Management of and collaborative working with varied teams, partners and stakeholders</li><li>Understanding of customer needs and ability to delivery services that meet those needs</li></ul>Key Responsibilities:<ul><li>Lead the management and delivery of wide ranging Capital and Revenue investment programs.</li><li>Ensure compliance with statutory and regulatory legislation and guidance</li><li>Be responsible for significant budgetary control.</li><li>Effective contract management</li></ul>Key Attributes:<ul><li>Experience and ability to lead colleagues in successfully delivering a range of building related projects</li><li>Ability to work to deadlines and organise own workload with minimum supervision</li><li>Desire to deliver quality services/projects that make a difference to peoples lives</li><li>Highly organised, dynamic, confident and conscientious person</li></ul>We are looking for a motivated individual who will lead our Property Services teams as part of the Housing, Property and Customer Services Division. Ideally suited to candidates with experience of management within the public sector and construction industry understanding the legislative and regulatory frameworks of the social housing sector.You will be required to apply a high level of attention to detail and use excellent communication skills when carrying out this role, leading the delivery of housing, property and customer service, as part of the Departmental Management Team, with an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes, this could be the role for you. If you would like an informal discussion about this post, please call Tracy Aldrich Assistant DirectorTo complete an application form and further details, please visit our website <a href="http://www.n-kesteven.gov.uk" target="_blank">www.n-kesteven.gov.uk</a>Closing date for applications: Friday 21 November 2025 Interview date: Friday 5 December 2025.Applicants will only be called for interview if they have evidenced that they meet the essential criteria above in the advert.<h3>Supporting Documents for Property Services Manager</h3><ul><li><a href="https://jobs.insidehousing.co.uk/document/730426c1-c053-4f56-a635-091ea68697bb.pdf" target="_blank">Download Property Services Manager Job Pack - November 2025 (PDF)</a></li></ul>

Property Services Manager

Are you passionate about making a real difference in people’s lives and creating places to be proud of?Do you have extensive experience in leading housing management services within the social housing sector?We’re looking for a Neighbourhoods &amp; Allocations Manager with a previous track record in leading a multi-disciplinary team to deliver high-quality neighbourhood services that support our vision: Places to be proud of.As our Neighbourhood &amp; Allocations Manager, you’ll play a vital role in delivering our purpose of providing homes and supporting communities that improve lives. You’ll ensure our Place-based approach is embedded in day-to-day delivery, using customer insight and local intelligence to guide investment, strengthen partnerships, and make visible improvements in our neighbourhoods.This is a hands-on leadership role where you’ll balance people management, service delivery and improvement, and partnership working to achieve tangible results for our customers and communities.You;ll have the flexibility to work from wherever you’re most effective, whether that’s from home, one of our offices in Boston or Grimsby, or out and about in our communities,&nbsp; you’ll be visible to both colleagues and customers.&nbsp; You’ll spend time in neighbourhoods understanding what matters to customers, supporting your teams to deliver consistently and ensuring local priorities are acted upon.&nbsp;We’re offering an excellent salary of £48,745 plus some great benefits.Ideal candidate will live within travelling distance to the Grimsby and Boston offices.What will a typical week look like as a Neighbourhoods &amp; Allocations ManagerWorking at LHP offers variety, challenge and the chance to make a real difference, but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow.&nbsp;A typical week might include:<ol><li>Leading and supporting Neighbourhood Team Leaders: setting clear expectations, reviewing priorities, and ensuring consistent delivery standards across tenancy management, allocations and place-based activity; making sure the basics are done well every time.</li><li>Driving service improvement: analysing performance and customer insight data to identify trends and gaps, implementing actions to address root causes, and embedding learning into everyday practice.</li><li>Monitoring performance and outcomes: overseeing dashboards, KPIs and audit findings to ensure targets are achieved, risks are identified early, and corrective action is taken promptly.</li><li>Embedding Consumer Standards: ensuring tenancy, neighbourhood and home standards are fully understood, implemented and evidenced across all areas of delivery.</li><li>Leading assurance and reporting: providing clear, evidence-based updates for senior leadership that demonstrate performance, compliance, and continuous improvement.</li><li>Developing leadership capability: coaching and mentoring Team Leaders to strengthen confidence, decision-making and the effective management of people, performance and complex cases.</li><li>Delivering our Place-based approach: translating organisational priorities into local action through Neighbourhood Action Plans and investment activity, ensuring decisions are shaped by customer insight, aligned with local authority and partner priorities, and result in visible, measurable community impact.</li><li>Working collaboratively across directorates: building strong, solution-focused relationships with Repairs, Assets and Customer Services to ensure joined-up, customer-centred delivery.</li><li>Working collaboratively with partners: fostering effective relationships with local authorities, police, voluntary organisations and community groups to tackle shared priorities, strengthen neighbourhood resilience, and create joined-up responses to local issues.</li><li>Championing a culture of accountability and learning: recognising achievement, addressing underperformance, and ensuring that lessons from complaints, feedback and data actively shape service design and delivery.</li></ol>What skills, attributes and experience will I need as a Neighbourhoods &amp; Allocations Manager?<ul><li>Proven experience in leading and managing housing or neighbourhood services within the social housing sector, with responsibility for multiple teams or service areas such as tenancy management, allocations, and place delivery.</li><li>Strong track record in delivering service improvement, using performance data, customer insight and feedback to identify issues, implement solutions, and evidence impact.</li><li>In-depth understanding of housing legislation, tenancy law, safeguarding responsibilities with the ability to provide assurance and professional advice to others.</li><li>Comprehensive knowledge of the Consumer Standards and how to embed them into day-to-day practice, ensuring compliance is demonstrated through evidence and outcomes.</li><li>Track record of delivering place-based improvements, using customer and community insight to shape local delivery, influence investment decisions, and work with partners to create positive change in neighbourhoods.</li><li>Experience in leading through others, coaching and developing team leaders to manage performance, motivate colleagues and build consistent standards across dispersed teams.</li><li>Experience in building and maintaining effective relationships with internal teams and external partners such as local authorities, police, and support agencies, with the ability to influence and drive shared outcomes.</li><li>Analytical and data literate, with the ability to identifying trends and interpret customer insight and translate them into meaningful actions. Ability to report trends and insight with clarity to senior leadership.</li><li>Excellent partnership and influencing skills, with the ability to align delivery with local authority priorities and community initiatives, ensuring our work contributes to broader place outcomes and shared accountability across neighbourhoods.</li><li>Strong communication and leadership presence, able to set direction, hold people to account, and maintain standards while building a positive, learning-focused culture.</li><li>Confidence working in a high-accountability environment, balancing empathy with professional judgement and maintaining focus under pressure.</li><li>Knowledge of housing management systems and digital tools to record, track, and evidence service delivery and casework.</li><li>Driving Licence: Full UK driving licence and access to a vehicle for travel across neighbourhoods.</li><li>Hold or be actively working towards a recognised professional qualification in Housing (e.g. CIH or equivalent).</li></ul>Please download full Job Description below.What are Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.As an LHP colleague, you'll receive a whole bunch of benefits, including<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>Discounted shopping vouchers through Westfield Health</li><li>The ability to earn additional holiday days through full attendance</li><li>Ability to purchase additional holidays</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>How to ApplyIf you're an experienced housing leader who’s passionate about making a real difference and inspiring teams to deliver for our communities, this is your chance to help ensure people across Lincolnshire have homes and neighbourhoods they can truly be proud of. We’d love to hear from you.Please upload your most recent CV and include a brief supporting statement that highlights the skills and experience you bring, specifically those that align with the key responsibilities outlined in the job description.Interviews will take place in&nbsp;Grimsby on the 4th of DecemberFor an informal conversation please call Gary on 07526085083Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.Neighbourhoods &amp; Allocations Manager - Job Description.pdf

Lincolnshire Housing Partnership

Neighbourhoods and Allocations Manager

A place to make a difference&nbsp;Location:&nbsp; Bradford or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.Salary:&nbsp;£58,242 per annumPermanent, 35 hours per week, Monday – Friday 9am to 5pm.We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.&nbsp;&nbsp;We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.&nbsp;&nbsp;If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.&nbsp;&nbsp;Join Our Award-Winning People Team as Reward Manager Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development &amp; Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting, and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.To view/download the Reward Manager job description please click&nbsp;<a href="https://www.accentgroup.org/media/leudt3hv/reward-manager.pdf" target="_blank">here</a>.SalaryThe spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.About you&nbsp;<ul><li>CIPD qualification (Level 5 or above) or equivalent experience. </li><li>Proven experience in reward, compensation and benefits management, or a related HR role.</li><li>Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.</li><li>Extensive experience of managing pension administration.</li><li>Sound understanding of employment and pension legislation. </li><li>Experience in managing pay review and reward cycles, including modelling and governance. </li><li>Excellent analytical skills with the ability to interpret and communicate complex data clearly.</li><li>Skilled in stakeholder management, with the ability to influence and build trust at all levels.&nbsp;&nbsp;</li></ul>InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: Week commencing 24th November via Teams.Stage 2: A Place to Show Your Strengths You’ll deliver a presentation to the interview panel, have your final behavioural and scenario-based interview which will be focused on how you apply your knowledge to real-life situations and have the opportunity to meet some of the wider People team. You'll be asked to complete a Congruity Questionnaire in advance.&nbsp; Planned date: 4th December at our Head Office in Bradford.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail &amp; gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now&nbsp;and&nbsp;in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Reward Manager

Your typical day could start by reviewing financial models for ongoing lease negotiations or supporting the Alternative Funding team with options appraisals for new project proposals. Later, you might be drafting reports for the Board, coordinating with input from Legal and Asset Management, or analysing entity accounts to inform strategic decision-making.What you’ll doYou’ll play a key role in driving the financial success and integrity of Peabody’s project portfolio. You’ll take ownership of budgets, lead financial due diligence for disposals, and provide analytical support on projects gathering input and insights from multiple teams including Development, Rents, Service Charges, and Central Finance. Working collaboratively with internal and external stakeholders, you’ll help ensure our financial planning and project delivery are robust, accurate, and strategically aligned.&nbsp;You bring a proactive mindset and thrive in complex environments where your insights drive tangible outcomes. You’re confident working with data, comfortable managing multiple priorities, and always focused on creating value through financial excellence and partnership.If you’re ambitious, analytical, and ready to make a meaningful impact, we want to hear from you.What you’ll need<ul><li>An accountancy qualification (CIMA, ACCA, ACA) </li><li>Proven experience managing project-based work</li><li>Strong analytical skills with an ability to interpret data and present insights clearly</li><li>Experience in financial modelling and entity due diligence is desirable </li><li>Excellent stakeholder management and relationship-building skills</li><li>Strong written communication, able to produce reports for senior audiences</li><li>Experience coordinating across teams and disciplines</li><li>A solution-focused mindset, flexible and able to rise to new challenges</li><li>Evidence of career progression and accountability for outcomes</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>Up to 30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li><li>Professional development and opportunities to broaden your skills</li></ul>Please read before applying:If you have any questions about this role, please email: <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>Interviews:&nbsp;Interviews will be held over 20th to 25th November in person at our offices in Westminster Bridge Road.&nbsp; Early applications are encouraged as we may close the advert early if we receive a high volume of strong applications.You must be eligible to work in the UK to apply for this vacancy. Peabody cannot offer Visa sponsorship.<h2>Attached documents:</h2><ul><li><a href="https://careers.peabody.org.uk/members/modules/jobV2/fdownload.php?j=55822bfdf7859495&amp;f=debe85c60a25e406" target="_blank">&nbsp;Finance Manager Projects - Corporate Finance- Job role (2).docx - Role Profile</a></li></ul>

Peabody

Finance Manager Projects

Job introductionAre you ready to lead one of the most ambitious master planning programmes in the country?Do you have the energy, vision, and heart to shape the future of homes across Brighton and Hove, seeing opportunity in complexity?Are you a bold leader with experience of place shaping that tackles inequalities, drives economic generation and has positive social impact?If so, we’d like to hear from you.Brighton &amp; Hove is a bold, diverse and iconic coastal city rich in culture, community and ambition. But we also face deep-rooted inequalities and complex housing challenges that demand courageous, inclusive leadership.As our new Director of Estates Renewal, you’ll lead one of the most significant regeneration programmes in the city’s history. You’ll drive the transformation of our Large Panel System (LPS) blocks and surrounding estates, ensuring every step is shaped by the voices of residents and rooted in social justice.About the roleWe’re seeking a visionary and compassionate leader with a proven track record in estates renewal and regeneration. You’ll be confident navigating complex political environments, managing multi-million-pound budgets, and leading cross-functional teams. But above all, you’ll be passionate about creating places where people feel safe, heard and proud to live.You will:<ul><li>have a strong record of leading large-scale estate renewal or regeneration programmes, ideally within a local authority or politically complex environment</li><li>have strategic and financial acumen, with experience managing multi-million-pound budgets and securing external funding</li><li>have a collaborative, people-centered leadership style that builds trust, empowers teams and ensures resident-informed decision-making</li><li>have a deep understanding of housing policy, planning regulations and inclusive engagement practices—especially with minoritised communities</li><li>be responsible for the strategic redevelopment of the city’s LPS blocks and surrounding estates—ensuring that every decision delivers inclusive, place-based transformation</li><li>oversee the delivery of complex housing renewal projects, working closely with elected members, residents and multidisciplinary teams to reduce health and socio-economic inequalities</li><li>manage budgets and development options to coordinate engagement and support for tenants and leaseholders, your work will directly impact on the lives of thousands across the city</li></ul>We’re a learning organisation with a united leadership team, committed to innovation, collaboration and impact. Despite financial pressures, we’re investing in transformation and building a council fit for the future one that’s connected, creative and confident.You’ll join our extended Corporate Leadership Team, reporting directly to the Corporate Director of Homes &amp; Adult Social Care, and play a key role in shaping the future of housing and place-making across Brighton &amp; Hove.This role is politically restricted.&nbsp; For further information on what this means for employees in post, please click on the document attachment below.For an informal discussion about this opportunity, please contact Genette Laws, Corporate Director, Homes &amp; Adult Social Care:&nbsp;<a href="mailto:Genette.laws@brighton-hove.gov.uk" target="_blank">Genette.laws@brighton-hove.gov.uk</a>Closing date: 17 November 2025.

Director of Estates Renewal

This advert is open to both Internal and External applicants.It’s an exciting time to be joining the Housing Development team at Stoke-on-Trent City Council. The City is in its Centenary Year and we are delighted to be able to announce our Future 100 Prospectus (City Prospectus: Future 100 | City Prospectus | Stoke-on-Trent), with an initial focus up to 2030.&nbsp; There are some pioneering projects planned across the City and Housing plays a key part in that.The Housing Development team is working with Homes England and other partners on an ambitious Housing Delivery Pipeline of almost 5,000 new homes across 23 sites and we are looking to develop an affordable housing pipeline to deliver an additional 200 new affordable homes over the next 5 years.Stoke has some challenging and complex sites, but if you have the determination and drive to tackle these sites to accelerate housing delivery, regenerate places and turn them into thriving communities, we want to hear from you.&nbsp;Stoke-on-Trent City Council also has its own 100%-owned housing company, Fortier Homes, which is going from strength to strength and is about to enter an exciting new stage of development, which you could be a part of.As a Development Lead, you will manage a small team to oversee the design, development and delivery of major housing projects that forms a part of the Pipeline.You will be a Housing Development Professional, qualified to Degree Level in a relevant discipline, such as Housing Development, Housing Management, Regeneration, Town Planning,&nbsp; or Project Management. You will have significant housing development experience, gained in a Local Authority, Registered Provider, or private housebuilder environment.The established Housing Development team is small, but growing, so if you would like an informal discussion about being part of the team’s future success, please call our Head of Housing Development, Chris Morgan, on 07541 693627. We look forward to hearing from you.Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.&nbsp; If this happens you will be advised accordingly.Equality, Diversity and InclusionAt Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.To ApplyTo apply, please click on the apply button.If you have any queries or want an application form in another format, please email <a href="mailto:recruitment@stoke.gov.uk" target="_blank">recruitment@stoke.gov.uk</a> or call us on 01782 238189.In order to apply for this vacancy, you must be able to supply the required answers to the following question: Do you have the Right to Work in the UK?Closing date: 18 November 2025.

Development Lead x2

<h2>About the job</h2>Connect with what you’ll doIn the role you’ll:<ul><li>Lead the housing team on delivering strong case management, using insight into cases to ensure high quality of responses, signposting and ensuring that cases are managed in line with expectations</li><li>Lead on the delivery of tenancy management and anti-social behaviour services to ensure we take a proactive and proportionate approach to resolve issues in line with legislation and HOS guidance.</li><li>Co-ordination of the business response to unacceptable behaviour from customers to colleagues and ensure compliance in line with our policy.</li><li>To be responsible for authorizing expenditure up to delegated and ensure it is value for money</li><li>Represent RHP at multi-agency meetings, supporting the assessment of customers</li><li>Collaborate with external agencies across all boroughs, ensuring customers have equal and consistent access to services</li><li>Ensure that risks are mitigated and that the team remains compliant with all relevant legislation.</li><li>Lead on to ensure that housing related complaints are managed to high quality and in line with our policies and current regulation, supporting responses to Councillors, MP and other stakeholders.</li><li>Regularly review and implement effective housing policies and procedures</li><li>Lead your team’s performance through regular one to ones, coaching and reviews and ensure the teams complete all mandatory training</li><li>Create an environment where there is strong employee engagement, and we remain a great place to work</li><li>Deputise for the Head of Housing Services and cover for the Customer Contact Manager.</li></ul>Connect with how you’ll do itWe’re looking for someone with experience of:<ul><li>Managing a team that delivers exceptional standards of customer service.</li><li>Housing management, managing vulnerable customers, and safeguarding adults.</li><li>Ability to travel to attend meetings (occasionally in the evenings) and carry out regular site and customer visits</li></ul>The key behaviours we expect in the role include:<ul><li>Role modelling our values: We know our stuff / We make it happen / We care</li><li>Demonstrating inclusive behaviours, respecting, and embracing difference and listening to other people’s unique perspective.</li><li>Communicating passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.</li><li>The ability to create an environment where people feel comfortable to be themselves, treating everyone as equals and encouraging a contribution from all.</li><li>Being digitally savvy, learning our systems quickly and using them to deliver an amazing customer experience.</li><li>Taking pride in being organised so you can work with pace and deliver your promises on time.</li><li>Making wise decisions and solving problems without overcomplicating things</li><li>Remaining curious, always looking for ways to improve the customer experience.</li><li>Taking ownership and being tenacious to make things happen.</li><li>Being the best version of yourself in every situation, lifting your team up and showing resilience, even when it’s tough&nbsp;</li></ul>

Housing Manager

Housing Officer Full time / Permanent Salary starting £31,000.27 and progressing through increments to the top of the Grade £35,088.24 &nbsp;Please find attached the job description and person specification which indicates the essential criteria for gaining an interview.Closing date – 14 November 2025Completed application forms should be returned to <a href="mailto:recruitment@rykneldhomes.org.uk" target="_blank">recruitment@rykneldhomes.org.uk</a>&nbsp;or it can be returned in a paper format to:Human Resources Team Rykneld Homes Ltd 2013 Mill Lane Wingerworth Chesterfield S42 6NG<a href="https://www.rykneldhomes.org.uk/media/zi5cxche/rh212-housing-officer-nov25.pdf" target="_blank">Housing Officer Job Description</a><a href="https://www.rykneldhomes.org.uk/media/ey0fjypy/job-application-form-rh-oct-2023.docx" target="_blank">Rykneld Homes Job Application Form</a><a href="https://www.rykneldhomes.org.uk/media/hafi35h4/people-are-our-priority-011221.pdf" target="_blank">People are our Priority</a>

Housing Officer

About usThe Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About youIf you’re looking for a varied and stimulating role where you can make a difference to people’s lives, then we have an exciting opportunity as we’re looking for a new colleague to join our fantastic member engagement team, supporting our work in Scotland.As our membership engagement lead, you will<ul><li>Drive membership retention and growth across Scotland, supporting CIH’s corporate objectives.</li><li>Build and maintain strong relationships with housing organisations and partners, ensuring CIH’s products and services are widely known and meet the needs of the sector.</li><li>Collaborate with member groups and networks to identify and develop opportunities to enhance our services, including local events, webinars, and other engagement activities.</li><li>Act as a key point of contact between CIH and its members in Scotland — sharing updates, gathering feedback, and championing member interests.</li></ul>You’ll be a confident communicator and relationship-builder, passionate about delivering excellent service. Proactive and highly organised, you approach challenges with a positive, ‘can do’ attitude and thrive in a flexible, collaborative team environment.How to applyFor an informal chat about the role please contact Jill Allcoat, Strategic Engagement Manager at &nbsp;<a href="mailto:jill.allcoat@cih.org" target="_blank">jill.allcoat@cih.org</a>&nbsp;or National Director for Scotland, Callum Chomczuk <a href="mailto:callum.chomczuk@cih.org" target="_blank">callum.chomczuk@cih.org</a>For details of how to apply please visit our careers page - <a href="https://www.cih.org/about-us/careers/" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>&nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;The closing date for applications is 14&nbsp;November at noonInterviews are due to take place on Thursday 4th December or Monday 8th December on MS TeamsEarly application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Engagement manager - Scotland

Job title: Press and communications officer x2 Band: 5 Salary: £34,608 - £38,304 (subject to experience) Location/base: Hybrid - Home/CIH office&nbsp; Hours: 35 hours per week &nbsp; About us &nbsp; The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp; About you &nbsp; We have an exciting opportunity for two enthusiastic and experienced press and communications officers to join our team, to help amplify CIH’s presence as the leading voice for the housing profession. &nbsp; We’re seeking people with an eye for detail and excellent writing skills, with the ability to generate relevant, timely and engaging content for a variety of external channels and audiences. You’ll understand the media landscape, news agendas and how to create content with an engaging hook.&nbsp; &nbsp; You’ll have the ability to prioritise a diverse workload, to manage multiple projects and stakeholders, with strong interpersonal skills to build relationships and work effectively with a wide range of partners. You will also play a central role in developing and coordinating internal communication content to ensure colleagues are informed and engaged with CIH’s news and updates. &nbsp; Working alongside a team of creative and enthusiastic communications and marketing professionals, the roles report directly to the head of communications.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about this role, please contact Rachel Martin, head of communications – <a href="mailto:rachel.martin@cih.org" target="_blank">rachel.martin@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7C6affa6bbe1114cf029d408dd3c4a2762%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638733011360575890%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=b7UusAKA1Q0LjvO0NoFWFe4zPw%2FppRdrsThojLPewKk%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.The closing date for applications is Monday 10 November 2025Interviews are due to take place w/c 24 November 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Press and communications officer x2

Job Description Salary range: Grade 11 £46,968- £49,056 p.a plus fantastic benefits Contract: Fixed Term ending November 2026 Hours: Full-time, 37.5 hours per week (flexible working available) Location: Croydon Role Overview: Croydon Affordable Housing are looking for a 'Can Do' Senior Housing to join our small team. You will play a crucial role in establishing and maintaining relationships with Tenants, Contractors, Staff , Landlords, Surveyors, Agents and other Stakeholders. Croydon Affordable Housing is a small housing charity which was set up in 2017 by Croydon Council. The charity manages under 360 properties and reports to an independent charity board. This is an exciting opportunity for an enthusiastic and committed individual to take a lead role in ensuring that Croydon Affordable Housing fulfils its duty as a landlord. You will have the right skills and extensive experience of Housing Management. Extensive knowledge of the Rents and Arrear, Bookkeeping and Financial Management and production of Finance dashboard, Financial Budgets and Monthly Financial performance reports will be essential with the eagerness to learn when opportunities arise. The ability to work independently and across departments and sectors is vital as you will be working closely with the following services i.e. Legal, Property &amp; Tenancy , Housing , Rent Accounting, Rents and Debt recovery, Suppliers, Contractors and others departments to ensure our properties are performing with set KPIs and Targets and set up highest level of service for their property portfolio. If you have the relevant skills and experience to help us deliver our positive vision for Croydon Affordable Housing, then we would love to hear from you. If you would like to discuss the role informally, please contact the Property and Tenancy Manager , Jennifer Brown at <a href="mailto:Jeniffer.Brown@croydon.gov.uk" target="_blank">Jeniffer.Brown@croydon.gov.uk</a>. 1. Job Purpose The Senior Housing Officer is responsible for leading and delivering high-quality housing management services across affordable housing schemes within team. This includes tenancy management, arrears control, estate management, and customer engagement. The role involves supervising Housing Officers and other frontline staff, ensuring compliance with relevant housing legislation, regulatory standards, and organisational policies, while working to improve resident satisfaction, tenancy sustainment, and neighbourhood wellbeing. 2. Key Responsibilities A. Tenancy &amp; Housing Management • Manage a caseload of complex tenancy issues, including tenancy breaches, arrears enforcement, anti-social behaviour (ASB), safeguarding, and tenancy fraud. • Ensure that lettings, voids management, and tenancy sign-ups are carried out efficiently, in line with allocations policies and void turnaround targets. • Provide specialist advice on tenancy agreements (secure, assured, fixed-term, starter, shared ownership) and take appropriate enforcement action where necessary. • Support residents in sustaining their tenancies, through early intervention, income advice, and referral to support agencies. B. Estate &amp; Property Management • Oversee the condition, safety, and presentation of estates, communal areas, and neighbourhoods. • Organise and carry out regular estate inspections, ensuring follow-up action is taken on repairs, tenancy breaches, and health &amp; safety issues. • Liaise with asset management and compliance teams to ensure properties meet Decent Homes Standards, building safety regulations, and environmental standards. • Lead on tenancy audits and fraud prevention measures. C. Leadership &amp; Team Management • Line manage Housing Officers, Tenancy Officers, and/or Housing Assistants, including workload allocation, case supervision, 1:1s, and annual appraisals. • Provide leadership, coaching, and professional guidance to staff, supporting their development and performance. • Act as first point of escalation for frontline staff in dealing with complex cases or customer complaints. • Deputise for the Housing Manager as required. D. Resident Engagement &amp; Community Development • Promote resident involvement in service improvement, community initiatives, and scrutiny activities. • Build strong working relationships with tenants, leaseholders, and stakeholders to enhance trust, satisfaction, and community cohesion. • Handle escalated complaints in line with the Housing Ombudsman's Complaint Handling Code and organisational procedures. • Work with community safety teams, local authorities, and police to tackle ASB and improve neighbourhood safety. E. Compliance &amp; Regulation • Ensure housing management services comply with legal and regulatory frameworks, including: • Housing Act 1985 and 1996 • Homelessness Reduction Act 2017 • ASB, Crime and Policing Act 2014 • Equality Act 2010 • Data Protection and GDPR requirements • Regulatory Standards of the Regulator of Social Housing • Maintain accurate case records, statistical data, and performance reports. • Monitor performance indicators (arrears, voids, ASB, customer satisfaction) and contribute to service improvement plans. ⸻ 3. Person Specification Essential • Significant experience in housing management within affordable/social housing. • Strong working knowledge of housing law, tenancy agreements, and regulatory frameworks in England. • Proven experience of managing and developing staff. • Excellent problem-solving, conflict resolution, and negotiation skills. • Strong understanding of welfare reform, universal credit, and tenancy sustainment strategies. • Experience working with vulnerable residents, including safeguarding and partnership working with statutory and voluntary agencies. • High level of IT literacy, including use of housing management systems and MS Office packages. • Strong verbal and written communication skills. Desirable • Chartered Institute of Housing (CIH) qualification or working towards it. • Previous experience in line management within a housing association, council, or similar setting. • Knowledge of leasehold management and shared ownership. • Experience in service improvement, project work, or resident engagement initiatives. ⸻ 4. Key Relationships • Internal: Housing Officers, Repairs Team, Income Management, Compliance, Customer Service, Asset Management. • External: Residents, local authorities, police, social services, voluntary sector organisations, contractors, Regulator of Social Housing. ⸻ 5. Additional Information • This role requires occasional evening or weekend work to attend resident meetings or respond to urgent housing matters. • A valid UK driving licence and access to a vehicle may be required for estate visits. • The role is subject to enhanced DBS checks due to safeguarding responsibilities. ⸻ 6. Organisation Values &amp; Behaviours The post-holder is expected to demonstrate and promote [organisation name]'s values, including: • Putting residents first. • Acting with integrity and accountability. • Promoting inclusion, equality, and diversity. • Delivering value for money and continuous improvement. 7. Special Conditions: Able to attend meetings outside of normal working hours on an ad hoc basis. You should be able to get around the Borough to carry out the duties of this post. It is a preference for the post holder to have access to public transport or own car. Personal Effectiveness - As this post has access to vulnerable people the post holder will need to demonstrate that they meet competencies relating to Accountability, Emotional Resilience, Team working and Authority, power and Control. To view the LLP Senior Generic Housing Officer role profile please Click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

LLP Senior Generic Housing Officer

Housing Needs Review &amp; Improvement Manager (Job number: 3609) Salary: £50,537 Grade: Level 4 Zone 2 Location: 5 Pancras Square, N1C 4AG Contract Type: Permanent Hours: 36 per week,full time Closing Date: Sunday 30th November 2025 at 23:55 Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We're working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We're looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden's housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. Salary range <ul><li>£50,000 - £74,999 per year</li></ul>

Housing Needs Improvement Manager

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Coleraine Park site. About Us Harris Primary Academy Coleraine Park is an Outstanding primary academy and we have high expectations and aspirations for your children. All our staff aim to give every child an exceptional education providing support, care, enrichment and challenge as they come through our doors. We give them opportunities to enjoy their learning and prepare them for future academic success as well as happy lives. We have a unique creative curriculum, a clear vision, high expectations, strong moral values and a love of learning. Our academy is a multi-cultural, multi-faith family where children learn together. They respect and value each other. We believe all children are special and we "dig for gold" in every child. This means encouraging children to do their very best, not settling for second-best. The Academy is located in the heart of Tottenham and we are very proud of all of our children and staff. Everyone works hard and behaves well to achieve their best. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

<ul><li>Information_for_applicants</li><li>Our_values_in_action</li><li>HAPO_JD</li></ul>Please apply online by clicking the link below There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. Salary range <ul><li>£36,363 - £39,152 per year</li></ul>

Homeless Advice and Prevention Officer

Recovery Coordinator - Reconnect to Health Location: HMP Northumberland Working Hours: 37 hours per week Monday to Friday 8am-4pm with one early finish at 3:30pm each week Contract Type: Permanent Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. About the Role <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li></ul>"As a Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery. What You'll Do <ul><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery</li></ul>To Succeed in This Role, You'll Need: <ul><li>Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification.</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.</li></ul>To view the full job description please click here About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Recovery Coordinator

Recovery Coordinator Location: Erith Health Centre, London Salary: £28,690 - £34,730 Contract type / hours: Permanent, 37 Hours Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role: As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> How to apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via company website' to view the full job description and submit your application.

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 8th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. The successful candidate will demonstrate: Empathy: showing genuine compassionate for those in housing need Problem-solving skills: finding positive and innovative outcomes , turning challenging scenarios into positive outcomes for our customers Negotiation skills: building strong relationships with customers and internal and external stakeholders to explore all accommodation options. Accountability: taking ownership of your decisions and actions, ensuring transparency and honesty and maintaining robust record-keeping. Team working skills: using internal and external partners to provide excellent customer service Resilience: being able to work under pressure and being calm and composed in stressful situations which is important when working with vulnerable customers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2) (1).pdf </li> </ul>

Housing Needs Officer

Job description Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £45,750 - £49,056per annum Interview: 4th &amp; 5th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. They are expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. We are a dynamic and dedicated service supporting individuals and families across the London Borough of Haringey who are experiencing homelessness or are at risk of becoming homeless. Our team is comprised of Admin Officers, Housing Needs Officers, Senior Housing Needs Practitioners, Housing Needs Managers, and the Head of Housing Needs. Together, we work collaboratively to deliver effective, person-centred support and achieve positive outcomes for those in need of our assistance. About you You are a knowledgeable and passionate housing professional with a strong grasp of homelessness and housing legislation, including the Housing Act 1996 (Parts VI and VII), the Homelessness Reduction Act, and other key statutory frameworks. You bring a proactive, solution-focused approach to supporting individuals and families at who home homeless or at risk of homelessness. You will work closely with colleagues, partners, and the wider community to deliver housing services that are person-centred, effective, and empowering. You understand that preventing and relieving homelessness goes beyond housing-it's about offering holistic advice that includes employment, welfare benefits, and access to wider support networks. As a leader, you will provide casework supervision and guidance to Housing Needs Officers, helping them navigate complex and sensitive cases with confidence and care. You will also manage a pro-rata caseload of particularly complex cases, ensure high standards of service delivery, and demonstrate best practice in every interaction. Your commitment to making a real difference in residents' lives is at the heart of everything you do. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE878 Senior Housing Needs Practitioner_07.04.24_v4.pdf </li> </ul>

Senior Housing Needs Practitioner

Job introduction This is an exciting opportunity to work in our Seniors Housing service. The service provides specialist housing for older people in Brighton and Hove, encouraging independence within a thriving community. The scheme manager plays a crucial role in delivering the front line service in our housing schemes. We are proud of our achievements so far and seek a scheme manager who can positively contribute to the service moving forward. For an informal discussion, please contact Peter Huntbach - Housing Manager on <a href="mailto:peter.huntbach@brighton-hove.gov.uk" target="_blank">peter.huntbach@brighton-hove.gov.uk</a> About the role The successful candidate will have: <ul><li>Experience with working with older people, ideally within the retirement or sheltered housing sector.</li><li>Excellent customer service experience and an ability to continually improve service delivery in a diverse community.</li><li>The ability to work creatively and collaboratively with a wide range of colleagues and partners.</li><li>The ability to develop active and thriving communities.</li><li>The ability to encourage and support people to age well and thrive.</li><li>A good working understanding of health and safety and safeguarding issues.</li><li>The ability to work alone and respond to emergencies and challenging situations.</li><li>Excellent organisational and time management skills.</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk) Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is exempt from the Rehabilitation of Offenders Act 1974, and is subject to a Disclosure &amp; Barring Service (DBS) Check. Salary range <ul><li>£32,061 - £33,699 per year</li></ul>

Scheme Manager

INTERNAL ONLY VACANCY. This post is open to existing Leeds City Council employees only. Applications will not be considered from external candidates. Job title: Housing Officer Salary: C3 £32,061 - £33,699 Hours: 37 Contract: Permanent Location: City Wide Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you As a Housing Officer, you will bring to the role: <ul> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Able to adapt behaviours to achieve positive outcomes </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> </ul>About the role Colleagues who provide vital customer contact to some 54,000 council tenants. This is an income generating service as Housing Officers have responsibility for rent collection of our tenancies. They are also responsible for the tenancy management of properties, management of estates, and raising repairs within tenancies which ensures the safety of residents and our compliance with the Social Housing Regulator. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary and annual leave entitlement plus statutory holidays </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> flexible and hybrid working arrangements subject to service requirements </li> <li> a clear career pathway and continuing professional development opportunities </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact David Tooley Area Housing Manager Call0113 3785060] or email <a href="mailto:david.tooey@leeds.gov.uk" target="_blank">david.tooey@leeds.gov.uk</a> . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Customer focused and motivated to give the best possible service in the communities we serve. To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. Principal Responsibilities : <ul> <li> To take ownership and responsibility for the social and physical environment of a defined geographical service area. </li> <li> To ensure that the estate environment is maintained to a high standard. </li> <li> To be responsible for the achievement of performance targets within a defined geographical area. </li> <li> To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits. </li> <li> To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities. </li> <li> To enforce tenancy conditions where appropriate. </li> <li> Supervise and manage staff as required </li> <li> Provide appropriate advice and support to customers. </li> <li> To ensure the Councils safeguarding procedures are followed where appropriate. </li> <li> To actively develop and promote tenant engagement and involvement through a variety of different approaches. </li> <li> To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area. </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> <li> To ensure the Council's health and safety policies and legal requirements are adhered to. </li> <li> To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice. </li> <li> To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity </li> <li> Promote and deliver the priorities, values and objectives of Leeds City Council at all times </li> </ul>PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS: It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Qualifications and Knowledge <ul> <li> Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities. </li> <li> Knowledge of current housing issues, legislation, policies and local strategies and initiatives. </li> <li> Awareness of customer engagement opportunities, enabling customers to help design and evaluate services. </li> <li> A good understanding of equality issues in the day to day delivery of services. </li> <li> Knowledge of the Council's Allocations and Lettings procedures. </li> <li> Knowledge of effective income management practices. </li> <li> Knowledge of effective anti-social behaviour remedies and best practice. </li> <li> Awareness of how social and environmental conditions affect quality of life. </li> </ul>Specific Skills and Competencies <ul> <li> To be able to communicate effectively with customers, colleagues, elected members and all other partners </li> <li> Able to supervise and manage colleagues Able to use a wide range of communication tools appropriate to the customers preferred method. </li> <li> Able to show empathy, act tactfully and sympathetically with customers over a range of issues </li> <li> Able to manage competing demands and priorities to meet deadlines. </li> <li> Able to make objective decisions in the interests of achieving local priorities. </li> <li> Able to input, maintain and retrieve information accurately from a variety of sources. </li> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> To work within budgets. </li> <li> Able to adapt behaviours to achieve positive outcomes </li> </ul>Experience <ul> <li> Experience of working with other agencies to achieve positive outcomes for customers. </li> <li> Experience of supervising colleagues </li> <li> Experience of taking and responding to a broad range of customer enquiries. </li> <li> Experience of playing a key role within a community. </li> <li> Experience of the working with the public. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Experience of working in a busy customer focused team. </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> </ul>Behavioural <ul> <li> Demonstrate a commitment to Council Values </li> <li> Positive and flexible approach to change </li> <li> Commitment to maintaining a healthy and safe environment </li> <li> Willing to support and promote equality and diversity </li> <li> Commitment to providing excellent service to customers </li> <li> Commitment to personal learning and development </li> </ul>#INT #LI-DNI

We have an exciting opportunity for you to join our Environmental Health team as a Business Support &amp; Private Sector Housing Support Officer where you will be responsible for ensuring the smooth delivery of services across Environmental Health. From managing data and documents to being the first point of contact for customer enquiries, your work will directly contribute to the success of our Public Protection objectives. This is a varied and rewarding role that spans multiple service areas including licensing, parking, insurance, corporate health and safety, food safety, and more. You will be instrumental in supporting key projects, maintaining essential records, and liaising with a wide range of stakeholders Essentially you will provide front-line customer service via phone, email, and in-person enquiries, along with: Processing grant schemes and maintaining HMO registers Reviewing and improving administrative processes and systems Supporting licensing functions, ensuring statutory compliance and accurate record-keeping Raising invoices, processing payments, and reconciling fees Managing parking waivers, insurance claims, and health &amp; safety documentation To be competent in this role it is essential that you are an experienced administrator, with strong IT and database skills, as well as: Being a confident communicator with a wide range of stakeholders Being organised, adaptable, and able to manage competing priorities Being proficient in Microsoft Office (Word, Excel, Outlook) and bespoke IT systems Having the ability to work independently and as part of a team Having strong written and verbal communication skills Click to view a Job Description For an informal discussion about the role please contact Shelly Greenwood on 01233 330327 When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email <a href="mailto:recruitment@ashford.gov.uk" target="_blank">recruitment@ashford.gov.uk</a> Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development. With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community Salary range <ul><li>£26,685 - £29,079 per year</li></ul>

Business Support & Private Sector Housing Support Officer

Due to growth, we are currently recruiting 12 new Neighbourhood Housing Officers to join us on a permanent basis! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. Click here to view the full recruitment pack. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties <ul><li>Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.</li><li>Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.</li><li>Spend 80% of your time out in our neighbourhoods.</li><li>Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.</li><li>Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date.</li><li>Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.</li><li>Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.</li><li>Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. </li><li>Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers</li><li>Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . </li><li>Work and contribute to investment/other projects when required.</li><li>Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.</li><li>Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.</li><li>Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. </li><li>Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives</li></ul>Requirements <ul><li>Experience of dealing with customers face to face in a housing related role</li><li>Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.</li><li>Knowledge of dealing with anti-social behavior complaints </li><li>A passion for delivering excellent customer service and making a difference to the peoples lives.</li><li>Awareness of customers diverse needs </li><li>Flexible and adaptable approach to a changing and varied workload</li><li>Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. </li><li>Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.</li><li>Excellent organisation, project management and time management skills </li><li>Ability to prioritise, manage your own workload and to meet deadlines </li><li>Self-motivated, driven and skilled at taking ownership </li><li>Applicants must have the right to work in the UK, we are not able to provide visa sponsorship.</li></ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul><li>Salary of £32,507 up to £36,229 per year dependant on experience </li><li>£1,000 Essential car user allowance plus mileage </li><li>Social Housing Pension Scheme with up to 10% employer contribution </li><li>28 days annual leave that increases with service plus bank holidays </li><li>Option to buy and sell annual leave </li><li>Training, development, and qualification opportunities</li><li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li><li>Corporate health scheme membership </li><li>Access to an Employee Assistance Programme</li><li>Cycle to work scheme</li><li>Local gym membership discounts.</li><li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li></ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Neighbourhood Housing Officer x12

<ul> <li>Employer: Wirral Metropolitan Borough Council</li> <li>Salary: £36,363 to £39,152 plus benefits.</li> <li>Location: Wirral, Mallory, 2 Alice Ker Square</li> <li>Contract: Temporary</li> <li>Working Pattern: Flexible Hours/Full Time</li> <li>Hours: 36 hours per week.</li> <li>DBS Check: No</li> <li>Closing Date: 23/11/2025 at 23:59</li> <li>Reference: R&amp;P/25/325871</li> </ul>There has never been a more exciting time to join Wirral Council. We've got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you. Homeless Advice &amp; Prevention Officer x 2 Fixed Term Contract until 31st October 2026. About the Role: An opportunity has arisen to join a respected Housing Team within Wirral Council. We are looking for an experienced and self-motivated Housing Options Officer / Homeless Assessment &amp; Prevention Officer to provide homeless prevention advice &amp; assistance to households who are threatened with homelessness and to assess and process homelessness applications made under current legislation. About the candidate: We would like to hear from you if you have knowledge of homeless legislation (Part VII of the Housing Act 1996/2002 and the Homeless Reduction Act 2018) and experience of developing personalised housing plans. You will have had experience of working within a homeless/housing environment and managing a demanding caseload, carrying out assessments and investigations in line with legislation. This will include the use of prevention tools to sustain existing housing or secure suitable and affordable alternative accommodation. You must be able to investigate issues, in a sensitive manner, accurately record statements and findings and effectively negotiate resolutions with accommodation providers and landlords, to prevent homelessness. Preferably you will have experience of using the LOCATA HPA2 system. Interviews to be held early December 2025. If you wish to discuss this role or require further information, please contact Neil Woodhouse, on email <a href="mailto:neilwoodhouse@wirral.gov.uk" target="_blank">neilwoodhouse@wirral.gov.uk</a> If your skills, knowledge, or experience looks a little different from what we have identified and you think you can bring value to the role, we'd love to learn more about you - as subject to the skills, knowledge, or experience levels within the candidate pool we may explore a traineeship for this role. If you are a Wirral resident, are unemployed or out of work, and require help with your application, please contact Involve Northwest's employment and skills team on <a href="mailto:info@involvenorthwest.org.uk" target="_blank">info@involvenorthwest.org.uk</a> or contact 0151 644 4500 or 0151 652 4349. If you're already a Wirral Council employee, as part of our Talent Strategy, we're committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Working at Wirral You'll also want to know what it's like to work here so, as a start: Our values are more than just pieces of paper on our walls! We've all played a role in developing these, so they reflect the immense pride we have in what we do, what matters to us, what inspires us and inform how we think, approach things, and behave. We believe in ensuring staff are well looked after, staff wellbeing is a priority for us. We're serious about recognising and rewarding people for the great things they do. You'll benefit from our track record of developing, growing, and investing in our people. We have a range of staff benefits including staff discounts, an excellent pension scheme which includes a generous employer contribution rate, immediate life cover and ill-health protection. We have a strong flexible working approach, hybrid working, family-friendly employment initiatives and an annual leave package starting with 28 days leave plus public holidays. We have an inclusive, engaged culture, everyone has a voice, everyone is valued for their contribution and understands the role they play in delivering our strategic priorities. Each voice is heard, each contribution valued. We embrace diversity in our workforce and recognise it is critical to our success. We support an inclusive culture that champions differences and nurtures a sense of belonging. We encourage people from diverse backgrounds, who share our values and our commitment to inclusion to apply for roles with us. We want you to be your best at work, we create the conditions to help you thrive and we mirror this in our recruitment process. If you'd like us to do anything differently during the recruitment process to make it barrier-free and as accessible as possible, please contact <a href="mailto:recruitment@wirral.gov.uk" target="_blank">recruitment@wirral.gov.uk</a> Please note that in accordance with the Council's policy, employees who are in a formal redeployment situation will be considered in the first instance for all vacancies. It is Council policy not to re-appoint any employee who has left under the terms of the Council's Early Voluntary Retirement (EVR) scheme or who have left with a voluntary severance (VS) package, unless in exceptional circumstances. Applications will be accepted until midnight on the closing date. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Applications can only be accepted through the Jobs page following registration. Forms received via the post will not be processed. All applicants invited to interview must evidence their right to work in the UK. Details of required documents can be found by clicking the link at the bottom of the Jobs page. The job description and other supporting documents will not be accessible once the vacancy closing date has passed so if a copy is required you should download it now. We do not accept applications or CV's from recruitment agencies, unless otherwise stated. Therefore, any candidates submitted via a recruitment agency will not be considered for this role. How to apply Please apply online by clicking the link below

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. Responsibilities With this role you'll be working as part of Entry into Service/Duty team, based in Gateshead. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. This is what one of our Recovery Co-ordinators who use our service had to say "I like the team spirit, that we all bring something different and we always put the people who use our service first". Our values are to be compassionate, open and bold. If this sounds like you we'd love to hear from you so click apply. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Tracey Anderson (Gateshead Recovery Partnership) | <a href="mailto:tracey.anderson@cgl.org.uk" target="_blank">tracey.anderson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1DF Salary: Grade 8, £36,363 - £40,777 per annum. 37 hours per week Temporary for two years We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: As part of the media relations team, you will be responsible for the day-to-day activity of the press office function, ensuring press enquiries are answered appropriately and senior officers/elected members are kept up to date with ongoing issues. You will help to develop the team's role as storytellers and reputation guardians, under the guidance of the senior media officer. You will have specific responsibility for the Community Safety Partnership and the council's homelessness service. Working directly with service areas you will proactively seek out opportunities to promote the work of the council and support the development of the council's brand and identity. You will help to support the development of the council's social media channels and will be expected to produce content in a range of formats. About you: The ideal candidate needs a successful track record in establishing positive working relationships and relevant experience of working in a press office / local government or equivalent environment. They must be confident dealing with reactive enquiries and advising senior colleagues. They should have an excellent understanding of how the media works and be politically astute. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The role is in the council's award-winning Public Relations team which is responsible for communicating with more than 300,000 residents through both traditional and digital channels, ensuring content is relevant, timely and targeted. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact James Illingworth at <a href="mailto:James.illingworth@wigan.gov.uk" target="_blank">James.illingworth@wigan.gov.uk</a> Interview dates: Week commencing 24th November 2025 This is a politically restricted role

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