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The vacancy An opportunity has arisen within the Independent Living Team for the right individual to deliver services in schemes for our services in Herefordshire. We are seeking someone who is experienced, highly motivated, methodical, with excellent communication skills and who focuses on delivering a quality service. The successful applicant will be responsible for delivering support and cover for Independent Living schemes in Herefordshire over 5 days, mornings, start time between 8am to 9.30am can be discussed. Shortlisting date: 23 September 2025 Interview date: TBC This role will be subject to an enhanced DBS check. About Connexus Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same. You'll be joining a team which provides a wide range of excellent support services including independent living for older people, providing specialist accommodation and services for younger people, and managing a refuge and other safe accommodation for those fleeing domestic abuse. Our teams also provide supported temporary accommodation for those aged 18-55 who have complex needs. Some roles involve providing help locally in the community, supporting and offering specialist advice and working with our partners to prevent homelessness. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

Independent Living Co-Ordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Hull Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Dawn Lanham | <a href="mailto:Dawn.lanham@cgl.org.uk" target="_blank">Dawn.lanham@cgl.org.uk</a> | 07399928304 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Neighbourhood Housing Assistant Role Title: Neighbourhood Housing Assistant (Housing Administrator) Hours: 35 hours per week, Monday-Friday Salary: £22,890-£28,612 per annum (salary offered dependent on experience) Location: Stanhope, Ashford. This role offers agile working. You'll be required to work from the office three days per week (Monday, Wednesday and Friday) and the remainder from home. Contract: Full time, permanent Are you passionate about delivering excellent customer service and making a real difference in your community? We're looking for a proactive and organised individual to join our centralised team of Neighbourhood Housing Assistants. In this role you'll be based at our Stanhope office where you'll play a vital role in delivering high-quality customer liaison, administration, and reception services. As the first point of contact for customers and visitors, you'll handle tenancy and neighbourhood queries with professionalism and care, helping to ensure a positive experience for everyone who interacts with us. What we're looking for? We're looking for someone with good written, verbal, and numerical skills. You should be confident using Microsoft Office, particularly Word and Excel, and have experience in office administration, including organising systems, records, and files. An awareness of the social housing sector and current issues is important, along with some understanding of housing management processes such as payments, arrears, repairs, transfers, and mutual exchanges. We value individuals who are customer-focused and committed to delivering a great experience every time. You'll need to be organised, detail-oriented, and able to manage multiple tasks efficiently, including handling CRM queues, emails, and reception duties. Strong communication skills and the ability to work effectively with both internal and external stakeholders are essential. If you're someone who takes pride in providing excellent customer service, we'd love to hear from you. For more information, please take a look at the job description: neighbourhood-housing-assistant.pdf To apply: Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs, it's really important that you provide as much detail as possible in your application. We're keen to understand your interest in the role and how you meet the requirements, so make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. Who are we? We provide homes across London, Sussex, Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the future.Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We're proud to have been recognised as one of 'The Sunday Times Best Places to Work' 2025, based on feedback from our colleagues. Why join us? Come and make a difference, grow your career, join a great team and take on new challenges. In return, you'll receive: Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com) Want to know more about Moat? Check out our social media feeds! Instagram: @moathomes Facebook: Moat Homes If this sounds like the role for you, apply by 11pm on Sunday 28 September 2025 and be part of something bigger! Interview Date: Interviews will take place in person, week commencing 13 October 2025, at our office in Stanhope, Ashford. We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application! If you require any additional adjustments to the recruitment process, please email <a href="mailto:peopleservices@moat.co.uk" target="_blank">peopleservices@moat.co.uk</a>.

Neighbourhood Housing Assistant

Join Our Team as a Senior Housing Officer! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Senior Housing Officer to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Excellent knowledge of housing legalisation and ability to resolve conflict</li> <li>Assist the maintenance team as necessary to ensure responsive repairs and other maintenance issues are dealt with as required</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure communal areas of Active Prospects buildings are managed to a high standard by liaising with the Maintenance team</li> <li>Undertake weekly estate inspections with tenants, ensuring the reporting of any repairs</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support</li> <li>Excellent knowledge of legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims</li> <li>Qualified or part qualified in a relevant professional housing qualification</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Senior Housing Officer

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

About Us Homelessness Prevention and Solutions Officer Fixed Term until 31/03/2028 Salary Range: £38,976 to £45,852 per annum Location: Richmond Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness ensuring comprehensive housing advice is available for customers, staff and partner agencies whilst managing expectations. You may need to carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Knowledge of why people become homeless and relevant housing options to prevent or relieve homelessness. Good knowledge of services, benefits and support available to households with housing concerns Able to interpret and put into practice complex legislation and guidance. Experience of carrying out interviews, investigations, negotiations Be resilient and able to work in a busy fast paced service including working with customers with complex needs. Strong organisational and effective record keeping skills with experience of working successfully to performance targets and deadlines Indicative Recruitment Timeline: Closing Date: Sunday 28 September 2025 Shortlisting Date: Week commencing Monday 29 September 2025 Interview Date: TBC Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

Job Description Independent Living Support Worker - Level 2 | 8891 | Permanent Contract | 37 hours per week | £31,537 to £33,699 per annum | Grade G | Countywide Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. You will support the Team Managers, Assistant Team Managers, and Senior Support Workers with some management tasks, such as inducting new staff members and completing relevant paperwork and documents. Ideally you will have a background in Supported Accommodation or be experienced in working with children. You will be required to have good levels of literacy and numeracy and hold an NVQ level 3 in Health and Social Care or similar qualification. We offer a host of employee benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays, "sleep-ins" as required and to be part of the on-call out of hours rota. We currently have permanent full-time positions available across the county. To apply, please download an application form and attach it to your online application instead of your CV. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. If you would like to find out more about the role please call the Service Manager, Maria Gronborg, on 07884 699588 or email<a href="mailto:maria.gronborg@norfolk.gov.uk" target="_blank">maria.gronborg@norfolk.gov.uk</a> These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 19 September 2025 at 23:59 All other applicants closing date: 28 September 2025 at 23:59

Independent Living Support Worker level 2

Job Description Independent Living Support Worker - Level 1 | 8896 | Permanent Contract | 1 x Full-time 37 hours per week / 1 x Part-time 18.5 hours per week | £26,403 to £28,142 pro rata per annum plus weekend / bank holiday enhancements and sleep in payments | Grade E | Kings Lynn Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them. To apply, please download an application form and attach it to your online application instead of your CV. In Norfolk we have exciting and ambitious plans to enhance the way we work with young people and their families. Our supported accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. Now is the time to join our amazing team supporting young people to live independently and at the same time, develop your career through the chance to attain your Level 3 Children's Workforce Diploma- which is fully funded. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. The role will include evenings, weekends, bank holidays and "sleep-in" as required, the role is a lone working role during weekend and evenings. To apply, please download an application form and attach it to your online application instead of your CV. If you would like to find out more about the role, please call Neil Marjoram, Team Manager - 07920-594718. These are some benefits you can enjoy by working for Norfolk County Council: <ul> <li>Competitive salary</li> <li>Generous holiday entitlement </li> <li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li> <li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li> <li>Financial benefits such as: <ul> <li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li> <li>A Blue Light card for Fire Service and Social Care Workers</li> <li>Relocation expenses (where applicable)</li> <li>An advance of your expenses if you travel for work</li> <li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li> <li>Tax efficient ways of getting extra pension and new bikes</li> <li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li> <li>A payment if you refer someone you know to a hard to fill job</li> </ul></li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 19 September 2025 at 23:59 All other applicants closing date: 28 September 2025 at 23:59 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Independent Living Support Worker

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Office base - Stratford upon Avon Coverage - Stratford upon Avon We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Job Overview: To onboard and manage a portfolio of new properties. You will be responsible for maintaining communication and building relationships with landlords, managing agents and clients in order to assist The Housing Network in its mission to provide "more than a roof" and deliver 10,000 units of safe and inspiring accommodation. Responsibilities &amp; Duties: Reporting to the Delivery manager, the role requires you to be responsible for handling the entire onboarding process when bringing on new properties. You will manage your own portfolio and will be required to organise and oversee the process from beginning to end to ensure our occupants are provided with a safe and compliant home. The role also requires you to negotiate tenancy terms, draft tenancy agreements and organise property compliance inspections to ensure all properties meet company standards. Other tasks may include assisting colleagues within the department. You will be responsible for maintaining communication with landlords, managing agents and clients. Key Functions and Duties: <ul><li>Liaising with landlords, agents, clients, and other departments within the company </li><li>Answering calls and managing high email levels</li><li>Answering general queries from landlords and clients</li><li>Negotiate tenancy terms</li><li>Organising pre-tenancy inspections and managing the diaries of our field staff</li><li>Assessing and occasionally organising compliance documents</li><li>Coordinating key collections</li><li>Making payments to landlord and contractors</li><li>Data entry into excel spreadsheets and company systems</li><li>Ad-hoc tasks as requested by colleagues in the team and other departments </li></ul>Personal Characteristics Skills The role holder must have the following skills: <ul><li>Ability to prioritise workload</li><li>Be highly organised and able to meet tight deadlines</li><li>Able to work well under pressure and in fast paced environments </li><li>Confident and literate communicator </li><li>Ability to solve problems </li><li>Good at multi-tasking</li><li>Motivated to help grow a department</li><li>Able to work alone and part of a team</li><li>Competent with modern technology and apps</li><li>Competent on Microsoft office applications </li></ul>Behaviour: The role holder must demonstrate the following behaviours: <ul><li>Methodical in approach to ensure everything is done accurately and comprehensively</li><li>Keen to support colleagues and ensure business is working cohesively and to the same objectives</li><li>Keen on strong compliance culture</li><li>Able to work without direction </li><li>Adaptability and being prepared to help out if circumstances require</li><li>We would expect you at all times to:</li></ul>o act with integrity o act with due skill, care and diligence o act with professionalism o be open and co-operative with colleagues o act with compassion to those both within the Company and those who we support in the accommodation Knowledge The role holder must: <ul><li>Be knowledgeable and have a strong understanding of safety compliance within the private rental sector.</li><li>Have a basic knowledge on the onboarding process within residential lettings.</li><li>Have a lettings/ property management background.</li><li>Have a good understanding of customer service.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Tenancy Coordinator

Are you looking for an exciting new challenge? In a role where you'll be able to learn new skills, working in a friendly team? If so, we have the opportunity for you! We're recruiting for a new member of our Housing Needs team, for a role which is: <ul><li>Ideal for someone looking to develop their experience and build on their skills.</li><li>A key part of a friendly and supportive team.</li><li>Flexible, enabling you to manage your own workload.</li><li>Challenging but incredibly rewarding.</li></ul> About the role This role is a great opportunity for an enthusiastic candidate keen to develop a variety of skills and experience, offering the opportunity to work in a busy and important team in the Council. The successful candidate will: <ul><li>Provide vital support to our busy Housing Needs team by providing basic administrative duties such as scanning documents, data entry and mail merge.</li><li>Validate and verify applications to our Housing Needs Register.</li><li>Respond to enquiries from customers, in person, in writing and on the telephone.</li><li>Work closely with colleagues across the council, ensuring queries are handled by the right team, as well as helping our housing tenants by handling administrative tasks like preparing and scanning paperwork, arranging viewings and dealing with other queries.</li><li>Act as point of contact for our software provider, updating our systems as required.</li></ul>Who we're looking for: We'd love to hear from you if you: Have a good standard of education, including literacy and numeracy skills. <ul><li>Have excellent IT skills and knowledge of using Microsoft Office.</li><li>Have excellent customer service and communication skills, in person, in writing and on the telephone.</li><li>Are highly organised and able to work without much supervision</li><li>Are comfortable working in a team, working flexibly to support your colleagues.</li></ul>It would be helpful if you've already worked in an administrative role and experience of working for a local authority or similar organisation would be an advantage. What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we'd love to hear from you. If you'd like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Housing Allocations Manager, Barbara Linscer at <a href="mailto:blinscer@tandridge.gov.uk" target="_blank">blinscer@tandridge.gov.uk</a>. Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, this process will take several years and during that time we still need to provide services. When local government is reorganised, most staff will transfer to the new council which may offer additional opportunities for career development and variety as part of a larger organisation. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc Salary range <ul><li>£24,562 per year</li></ul>

Housing Needs Case Officer

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs. Accommodation Manager Tramways, Frederick Road, Salford, M6 6BY £30,908 per annum (rising to £32,535 after 12 months, subject to satisfactory performance) 35 hours per week - Monday to Friday 9am to 5pm We are looking for an Accommodation Manager to join our Accommodation Management team based in Salford. Reporting to the Operations Manager, you will oversee the operational and facilities management of the site. You will work in a challenging and rewarding environment which will offer excellent opportunities to develop within the team and company. The role of Accommodation Manager will include: <ul><li>Managing occupancy through working with partners and local educational institutions</li><li>Preparing and managing local budgets and monitoring accounts</li><li>Monitoring contract service performance, taking action to deal with poor performance and promoting best practice</li><li>Managing the recruitment, performance and development of staff</li><li>Developing and implementing effective operational plans to ensure that service delivery meets contracted quality standards</li></ul>Skills and experiences: <ul><li>Proven experience of working in the student accommodation, hotel, hospitality or property sector is essential</li><li>Proven experience of staff management within a customer facing environment</li><li>Excellent interpersonal, customer service and negotiation skills</li><li>Working knowledge of the application of Health and Safety legislation</li><li>Proficient user of Microsoft Office applications including, Excel, Word, Outlook and Teams</li></ul>Why work for us? Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>£29,437 per annum with an additional policy allowance of £1,471 per annum (rising to £30,986 with an additional policy allowance of £1,549 per annum after 12 months, subject to satisfactory performance)</li><li>25 days leave rising to a maximum of 30 days (plus public holidays)</li><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work Scheme</li><li>Voluntary health plans</li><li>Employee discounts</li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li></ul>Job Reference: 226119 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

Accommodation Manager

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £28,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

School Facilities Manager Lift Maltings Spinks Lane Witham, Essex, CM8 1EP United Kingdom £5,269.05 + Wellbeing Cash Plan + Car Scheme + Pension Scheme (LGPS) + Additional Benefits Permanent, Part Time 5 hours per week, 52.14 weeks per year - with opportunities for overtime October 2025 Start Are you looking for a key role where you can ensure our fantastic school facilities are put to great use? We are seeking a proactive and organised Lettings Coordinator to join our team at Lift Maltings. In this role, you will: <ul><li>Coordinate and manage bookings efficiently.</li><li> Maintain a welcoming and professional environment for all visitors.</li><li> Ensure health and safety requirements are met at all times.</li><li> Act as a keyholder for the academy premises.</li></ul>About Lift Maltings Lift Maltings is an 11-16 academy based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the academy has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site. Visits to the academy are warmly encouraged. For an informal discussion about the post, please contact Julie Joiner, School Operations Manager, at <a href="mailto:jjoiner@liftmaltings.org" target="_blank">jjoiner@liftmaltings.org</a>. Closing date : 5th October 2025 Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: <ul><li>Career development and training: Access a wide range of statutory and developmental training to boost your career.<ul><li>Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.</li></ul></li><li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li><li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li></ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook, X, Instagram and Linkedin. Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads Job Description Brochure Safer Recruitment Statement

Lettings Officer

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered. This is a field-based role and will require travel to our customers and properties in Thetford and surrounding areas. As a Housing Officer, you will deliver a supportive and proactive approach to tenancy management for our customers to ensure they can enjoy their home and sustain their tenancy. Working closely with our customers to understand their needs and where help is needed the most, enabling us to deliver outstanding customer service and make a real difference. You'll support you Housing Manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring that we are compliant with legislation and Flagship's policies and procedures. You're responsible for a case load, providing support to tenants with concerns including safeguarding, hoarding, property condition concerns and mental health support. Also assisting with the management of tenancy breaches and tenancy fraud. Applications are welcomed for the role of Housing Officer from those with exceptional communication skills with the ability to deliver complex and difficult messages in a simple and engaging way. You'll be to listen and empathise in order to act with our tenants' interest at heart. Also able to confidently prioritise and manage a case load based on urgency. You'll be educated to GCSE standard, or equivalent. You must also hold a full valid driving license. In return for your hard work, we offer a competitive salary of £32,660.15 per annum and a benefits package. Click here to see full benefits package. Please see the attached The Housing Officer The Part I Play Statement, , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Join us and be part of a team that's helping to shape better neighbourhoods every day. Job closes on 28th of Sept. About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Housing Department Samphire Homes Locations Mobile - Samphire Homes Yearly salary £32,660 Employment type Full-time

Housing Officer

Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.5 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. <ul> <li> A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays </li> <li> A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover </li> <li> Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements </li> <li> A comprehensive healthcare plan through our company-funded scheme </li> <li> MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions </li> <li> Best Doctors </li> <li> Salary Finance </li> <li> Wealth at Work courses </li> <li> Deals and discounts </li> <li> EVolve Car Scheme </li> <li> Employee Assistance Plan </li> <li> Mental health first aiders </li> <li> ShareBuy </li> <li> MORE Choices flexible benefits </li> <li> Enhanced parental leave schemes </li> </ul>Are you ready to play a leading role in shaping how we care for our environment, assets and communities in Merseyside for the next 25 years? We're looking for a forward-thinking leader to drive an industry-leading, place-based approach to environmental and asset planning within a dedicated county delivery squad. In this pivotal role, you'll be at the forefront of designing and delivering long-term county-based asset plans and outcome-driven strategies, ensuring they translate into meaningful action and feed into critical regulatory submissions, including price review and drainage waste management plan (DWMP). <ul> <li> Long-Term Planning &amp; Strategy: Coordinate the development of the county's long-term asset plan, translating regional strategies into county priorities and creating adaptive plans for a range of future scenarios. </li> <li> Regulatory &amp; Risk Management: Prepare county-level inputs for key regulatory submissions (DWMP, LTDS, Price Reviews) and ensure the business is ready for upcoming reviews. </li> <li> Performance &amp; Risk Management: Assess Operational, strategic, and regulatory risks, support AMP performance, and align short-term delivery with long-term ambitions. </li> <li> Technical Leadership: Act as strategic lead for key performance areas (e.g. flooding, water quality) or asset classes (e.g. pumping stations, treatment works), providing long-term asset performance forecasts and options analysis. </li> <li> Collaboration &amp; Partnerships: Work within the county squad, alongside AL&amp;S, Place-Based Planning and Risk Managers to inform decisions and build long-term partnership opportunities. </li> <li> Representation &amp; Influence: Sponsor strategic projects, support programme/project sponsors, and represent the company with external stakeholders on strategic issues. </li> </ul><ul> <li> Degree or postgraduate qualification in a science of environmental subject, or equivalent experience in managing wastewater operations. </li> <li> Ability to think strategically and apply this across all levels of the business. </li> <li> Strong understanding of wastewater operations, including modelling, catchment-based approaches and environmental considerations. </li> <li> Demonstrate knowledge of business finance and related procedures. </li> <li> In-depth awareness of how wastewater activities affect customers and key stakeholders. </li> <li> Strong analytical, project management, negotiation, influencing, and financial skills. </li> <li> Demonstrate the commitment to continuous learning and personal development to enhance role performance. </li> </ul>We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Strategic Asset Manager

Job Description Apprenticeship Housing Officer Permanent full time Grade 3: Grade 3 -£27,254 - £33,699 Are you ready to kickstart your career in the housing sector? We're offering exciting apprenticeship opportunities designed to equip you with hands-on experience, industry-recognised qualifications, and a clear pathway to a rewarding future. Whether you're passionate about, property management, housing legislation and helping to shape communities these roles provide the perfect blend of learning and earning. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with low level anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. As part of your apprenticeship program, you will need to dedicate one day per week to study for your apprenticeship qualification. Utilise mobile technology to deliver efficient and proactive customer service. Collaborate with various stakeholders to meet customer involvement objectives and manage stakeholders within a specified area, attending community meetings when necessary. Develop strong and effective relationships with customers, identify their needs and aspirations, provide targeted support, and use customer intelligence to enhance tenancy sustainability. Offer clear, supportive, and accurate social housing advice to customers, colleagues, and other stakeholders, including signposting where necessary, to ensure awareness of services and effective case progression and resolution. Work with customers to address and resolve issues and complaints, coordinating with the Customer Complaints Team to resolve escalated complaints as needed. Encourage customer participation in key decision-making processes through our Tenant involvement boards to ensure service delivery meets their needs. Keep accurate records using appropriate systems, ensuring the integrity and quality of Social Housing service data, to facilitate regular analysis and reporting as required. Take responsibility for organising your work, prioritising objectives to meet organisational goals, focusing on being self-directed with customers' needs and requirements as the primary consideration to improve the areas under your responsibility. Join a supportive team, gain real-world skills, and make a lasting impact in your community. Don't miss this chance to build your future-apply now and take the first step toward a career that makes a difference! About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Apprentice Housing Officer

Do you have experience supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you..... The Role We are looking for Bank Support Workers to join our growing Independent Living Services Team, supporting young people aged 16-18 under Local Authority Care across Hereford. This is an Ofsted regulated service, delivering support across several areas of Hereford. Shifts are on a rota basis and can include days, nights or sleeps. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. What You'll Do <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. Come and join a Charity focused on people rather than profit About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits <ul><li>Choose to work shifts available which suit you</li><li>Paid induction and ongoing training</li><li>£12.60 per hour </li><li>Accrue holiday pay for every hour your work</li></ul>Why choose CCP <ol><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Excellent training and support to help you excel in your role.</li><li>Be part of an organisation that delivers social value; check out our latest Impact Report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a> </li></ol> Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Bank Support Worker (Job ID 1012) Hours: Vary week to week, as and when needed Contract: Bank/Casual Agreement Location: Hereford Pay: £12.60 per hour Closing Date: 11:59pm 3rd October 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. INDHP

Bank Support Workers - Independent Living Services (16-18 year olds)

Job Introduction From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £47,181 to £53,460 (pro rata for part time colleagues) from 1 December 2025. You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure An exciting opportunity has arisen for an experiences Social Worker to join the Homeless Intervention Team, to be the link worker with the hospitals and work closely with health colleagues to support those who are homeless and have complex health needs. This post is initially for 12 months. Role Purpose To work as part of a team of Social Workers, Social Care Practitioners, and other professionals, delivering high quality relationship and strengths-based interventions to people and families. To manage a workload of people within our statutory, legal and policy frameworks, professional standards (Social Work England) and our practice standards. To work in partnership with people, families, and colleagues across the system to contribute to the delivery and development of the high-quality services provided by Adult Social Care. To work in a way that is consistent with our corporate standards, priorities, strategy, values, and behaviours. Main Responsibilities To discharge the relevant statutory duties and BCP Council service objectives which relate to adult social care under the supervision, guidance, and direction of the relevant manager. To manage a workload appropriate to the primary function of the team, acting as the allocated practitioner or 'lead professional', where appropriate. To undertake appropriate strengths-based assessments, and participate in multi-agency, multi-disciplinary working, whilst taking a person-centred approach. To ensure that people are at the centre of their assessments and support plans and that all people and families are fully enabled to participate in planning and decision making concerning their own lives. To ensure that any complaints are managed in line with policy and procedure and that people and families have access to and are enabled to use available advocacy services. To participate in and contribute to the continuous improvement and development of our Adult Social Care Services, including providing mentoring, oversight and support to other professionals. To make, under the guidance of an appropriate manager, clear evidence based professional and financial decisions in accordance with policies and procedures. To ensure that work undertaken meets expectations as outlined in our quality assurance and performance management systems and practice standards. To co-design and implement individual support plans, with the person, their family and /or support systems. To undertake direct work with individual people and their families as part of an agreed plan, and within this promoting their health and wellbeing. To be the 'Lead Professional' for every person you work with ensuring timely, effective and efficient assessment, plan, management, and delivery of services to people and families. Where appropriate, chair professional and formal meetings in relation to people, e.g. multi-disciplinary meetings, conferences and where appropriate safeguarding and best interest meetings. Contribute to team's duty rotas, ensuring that people, professionals, and other members of the public are responded to appropriately and promptly. Be part of the team, participating in team meetings and supporting colleagues. Where qualified as an Approved Mental Health Practitioner, undertake Mental Health Act Assessments in accordance with statutory guidance. Maintain and further develop professional knowledge and skills through continuous professional development, reflective practice, and other development opportunities. The expectation of BCP Council Social Care that all professionally qualified staff will undertake relevant training to meet the statutory responsibilities of the BCP Council in line with the Professional Capabilities Framework and any relevant Knowledge and Skills Statements. Maintain knowledge of relevant research, government guidance, legislation and best practice in relation to people and families, and the specialist service area to which appointed. In accordance with professional case recording standards, maintain case records on local information recording systems and ensure these records are maintained in line with legislative requirements and our best practice guidance, policy and procedure. As appropriate, contribute to the training and learning of qualified social workers, social work students, other professionals, or providers to promote knowledge and skills and our wider sector and profession. As appropriate and/or necessary support / supervise another colleague. Uphold and promote anti racist and anti-discriminatory practice with people, families, colleagues and communities. Undertake any other duties as may be required from time to time commensurate with the level of post. The Ideal Candidate Experience with health services such as working alongside Hospital colleagues and systems Safeguarding Adult trained to be able to undertake S42 Enquiries Experience with working with other council services such as housing Knowledge of partner agencies who work within the Homeless MDT For further information on this post please contact Jon Gossling Team Manager on 01202 127659 or Stacey Connors Service Manager on 01202 093501 Interview date - 8th October 2025 About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. From 1 December 2025, we're proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it's flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we're excited to welcome new colleagues into a Council that's evolving to meet the needs of both our workforce and our communities. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Social Worker - Homeless Intervention Team - 12 month Fixed term contract

The Vacancy WPS are looking for two experienced Resident Liaison Officers to support our planned decarbonisation works across social housing sites in the Leamington Spa, Coventry, and Warwickshire areas. Key Responsibilities: <ul> <li>Act as the main point of contact for residents throughout the delivery of planned works.</li> <li>Ensure clear and consistent communication between residents, site teams, and project managers.</li> <li>Support the delivery of retrofit and decarbonisation programmes, ensuring minimal disruption to residents.</li> <li>Handle queries, complaints, and feedback with professionalism and empathy.</li> <li>Maintain accurate records of resident interactions and project updates.</li></ul>️ Project Scope: <ul> <li>Social housing retrofit and energy efficiency upgrades</li> <li>Net zero and decarbonisation initiatives</li> <li>Multi-site planned works delivery</li></ul>Ideal Candidate: <ul> <li>Proven experience as an RLO in planned works, ideally within the social housing sector</li> <li>Strong communication and organisational skills</li> <li>Ability to travel between sites across the region (driving license is a must) </li> <li>Understanding of retrofit and decarbonisation processes is highly desirable</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident liaison officer

Are you passionate about delivering high-quality housing services and making a real impact in your community? We're looking for a dynamic and proactive Property Management Officer to oversee a diverse portfolio of properties and lead on all aspects of property management. From tenancy coordination and maintenance oversight to compliance and customer service, this role offers variety, responsibility, and the chance to be part of a forward-thinking team. Please click on the links below to view the job description and person specification. A CV template is available if you do not already have a CV. We believe great services start with great people - and that means building a workforce that reflects our community. At Telford &amp; Wrekin Council, everyone belongs, and every voice matters. What we offer: <ul><li>We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.</li><li>Flexible working &amp; career progression</li><li>Local Government Pension Scheme</li><li>Staff discounts &amp; salary sacrifice perks</li><li>Free parking &amp; confidential wellbeing support</li><li>Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.</li></ul>Find out further information about working at Telford &amp; Wrekin Council including our full list of benefits. Please note: We do not hold a sponsorship licence for visas. Attached documents job description and person specification

Property Management Officer

We are currently recruiting a Community Safety Officer to join us on a permanent basis. Are you passionate about making communities safer? We're looking for a dedicated Community Safety Officer to take the lead on high-level anti-social behaviour (ASB) cases, from initial investigation through to court proceedings. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul> <li>Carry out full investigations and enforce tenancy conditions with particular responsibility for higher level ASB and nuisance cases.</li> <li>Take witness statements. </li> <li>Complete onsite inspections and attend home visits.</li> <li>Work in partnership with external bodies such as the Police and attend meetings.</li> <li>Prepare cases for Court hearings in the civil court.</li> </ul>Requirements <ul> <li>Over 2 years experience in carrying out investigations and preparing cases for Court hearings in either the civil or criminal courts</li> <li>In depth knowledge of neighbour nuisance and the remedies available to landlords and tenants, including possession and injunctions etc.</li> <li>Extensive knowledge of Nuisance and Anti-Social Behaviour procedures and the law surrounding these.</li> <li>A qualification in a relevant subject would be advantageous, such as a HNC Housing Studies or relevant qualification.</li> <li>Up to date knowledge and understanding of the Anti Social Behaviour Act 2014 and The Housing Act and current developments in Housing, Landlord and Tenant law.</li> <li>Strong communication skills, both verbal and written.</li> <li>A strong team work ethic and the ability to motivate and encourage others. </li> <li>Good presentation skills in a wide range of settings. </li> <li>A full driving license in order to complete on site inspections and home visits.</li> </ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul> <li>Starting salary of £37,125 up-to £40,580 per year </li> <li>£1,000 essential car user allowance per year plus mileage </li> <li>Social Housing Pension Scheme - up-to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership</li> <li>Agile and hybrid working </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Community Safety Officer

Accommodation Co-ordinator Department: Claims Management Employment Type: Permanent - Full Time Location: Stoke Description Davies Group are looking for an Accommodation Coordinator to join us who will be responsible for sourcing and booking emergency and long term accommodation and removals and storage for policyholders upon instruction from claims handlers, loss adjusters and direct insurance. Maintaining contact with all involved parties and monitoring dates and costs of accommodation in line with ongoing works. You will work from your own diarised WIP of claims, dealing with bookings, extensions, and invoices for each of these. You will work closely with our supplier network, corporate hotel chains, and estate agencies. Key Responsibilities <ul><li>Actioning accommodation instructions from claims teams via email (data entry onto our system)</li><li>Dealing with inbound and outbound calls to policyholders, hotels, estate agencies, and our suppliers</li><li>Sourcing and booking accommodation solutions to fit individual requirements</li><li>Appointing our supplier network to deal with accommodation and removals needs</li><li>Creating and issuing payment requests to Accounts</li><li>Creating and issuing invoices</li><li>Maintaining contact with the instructing party and policyholder throughout the life cycle of the accommodation</li></ul>Skills, Knowledge &amp; Expertise <ul><li>Customer-Centric Approach: As a great communicator, you'll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers. </li><li>Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes</li><li>Attention to Detail: Excellence lies in the little things. </li><li>Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.</li><li>Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills</li><li>Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.</li></ul>Job Benefits Career &amp; Purpose <ul><li>Davies Innovation Lab</li><li>Leadership training programme</li><li>Funding for professional qualifications </li><li>Thrive at Davies; learning opportunities</li></ul>Environmental &amp; Social <ul><li>The Davies Foundation</li><li>Local charity funding</li><li>Pennies To Heaven</li><li>Employee Resource Groups </li><li>Employee volunteering programme </li></ul>Financial Health <ul><li>Pension, 5% employee and 5% employer contribution</li><li>My Choices at Davies provides; High Street discounts and Financial wellbeing hub</li><li>Life assurance: x4</li><li>Refer a Friend</li><li>Cycle to Work Scheme </li><li>Lease car salary sacrifice</li><li>Davies Incentive Plan </li><li>Enhanced maternity, paternity and adoption pay</li></ul>Mental, Physical &amp; Emotional Wellbeing <ul><li>Wellbeing centre; move, munch, money &amp; mind focus</li><li>Discounts with 100's of UK retailers</li><li>EAP; 24/7 confidential helpline </li><li>25 days holiday, increases to 26 days after 5 years and 27 after 10 years</li><li>Flexible working; hybrid, work from home or join a collaborative office space</li><li>Dress for your day </li><li>Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage</li><li>Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan</li></ul>#INDUKI

Accommodation Co-ordinator

Job Description The Guinness Partnership are seeking a dynamic &amp; mission-driven Independent Living Manager to manage our support service across The Home Counties, The South East &amp; The South Coast. Reporting to the Head of Independent Living, you'll be directly responsible for overseeing and monitoring the delivery of intensive housing management services in several Guinness housing schemes whilst managing a team of Independent Living Advisors working on site. You will be in a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key as we require someone that is comfortable with an agile working arrangement and can travel between various schemes in areas such as Milton Keynes, Newhaven &amp; Lewes, Essex and Surrey. Key Responsibilities <ul><li>Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high quality, responsive and person-centred service that meets the needs of our residents including: health and wellbeing, health and safety compliance and emergency protocols. </li><li>Performance &amp; reporting: You will monitor the service against key performance indicators &amp; produce monthly written progress reports. </li><li>Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required.</li><li>Stakeholder engagement: You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate.</li><li>Resident satisfaction: You will be a great relationship builder to ensure our residents receive the best service possible.</li><li>Planning and prioritising: No two days are ever the same and you will have a busy schedule so good time management is essential.</li></ul>Role Criteria Essential: <ul><li>A full UK driving licence and access to your own vehicle. </li><li>Demonstrates a sensitive and supporting approach to vulnerable people.</li><li> Ability to work successfully with a diverse range of customers and partner agencies.</li><li>Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible.</li><li>Good communication skills, including interpersonal, written and computer literacy.</li></ul>Desirable <ul><li>Relevant professional qualification in social care or housing.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. 1st stage interviews for this role will be held via teams on Wednesday 1st October 2025. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Manager

About the role We're looking for a dedicated and compassionate Housing Officer to join our team supporting the management of temporary accommodation, including units provided under the Rough Sleeper Initiative (RSI) and specialist pathways. This role also involves working with individuals with complex needs, referred by Children's and Adults Services, helping them to sustain safe, secure housing. In this rewarding position, you'll take responsibility for tenancy and propertymanagement across a range of accommodation types, including RSI units, TemporaryAccommodation, and Specialist Units. You'll collaborate closely with colleagues across Housing Options, Housing Register and Lettings, Housing Strategy, Adult andChildren's Social Care, and a variety of support providers to help vulnerable clients rebuild their lives and move towards long-term housing solutions. If you're practical, empathetic, and motivated to make a real difference every day, we'd love to hear from you. What you'll be doing: Managing tenancy and licence agreements for all types of temporary accommodation Ensuring properties are safe, compliant, and maintained to a high standard Supporting tenancy sustainment and promoting independent living skills Liaising closely with support services, social care teams, and partner agencies to wrap support around residents Managing tenancy breaches, safeguarding concerns, and property-related risks appropriately Facilitating timely move-ins and move-on, working with Housing Options and the Rough Sleeper Project Group Contributing to service improvement by helping shape policies, procedures, and system processes What we're looking for: <ul> <li>a passion for supporting vulnerable individuals and preventing homelessness</li> <li>good tenancy management, property management, and customer service skills</li> <li>the ability to build positive working relationships across a wide range of partners</li> <li>a flexible, practical, and resilient approach to working in a dynamic environment</li> <li>access to a vehicle and a full UK driving licence (essential for this role)</li></ul>Experience in housing management, homelessness services, or working with rough sleepers would be helpful, but if you have the right attitude, empathy, and a commitment to learning, we will support you to build the skills needed. Further Information For an informal chat about the role, please contact Miriam Smith , Team Leader Temporary Accommodation by email at [email protected]. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. About Us At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future. We: <ul> <li>provide essential services that support over 380,000 residents </li> <li>work in partnership to make a real difference </li> <li>value every role and the impact it has on our communities </li> <li>support our employees to grow, develop, and thrive </li></ul>You will: <ul> <li>be part of a team that works together for a better Dorset </li> <li>have access to a range of benefits and support </li> <li>have access to range of training opportunities which will help with your personal development and career progression </li></ul>We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you're passionate about making a difference, we'd love you to join us. Find out more about how to apply.

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