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The Vacancy FULL TIME - 37hrs Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Spring Court - PO13 8LA. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 5th September 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. One team together Internal mobility In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed. Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.

Scheme Housing Officer

Job Description Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening &amp; grounds maintenance. Due to team developments, we currently have opportunities for 2 Estate Assistants to join our team in Havant and the surrounding area on a permanent, full-time basis. As an Estate Assistant, you will provide a high-quality grounds maintenance and gardening service, ensuring compliance with agreed standards and timescales, whilst fostering positive working relationships with customers, contractors and colleagues. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced in Gardening &amp; Grounds Maintenance, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul><li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub, and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Able to demonstrate Guinness Behaviours.</li><li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE.</li><li>Full UK driving license.</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

The Vacancy FULL TIME - 37hrs Driver with own car preferred as will need to travel between various accommodation across the city Southampton Young People provides supported accommodation for up to 20 people between the age of 16 and 21, including care leavers and looked after children. The service operates across various locations in Southampton, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support young people with their individual needs to enable them to gain life skills to move on to long term, lower or independent supported living. This is a fast paced, energetic service. If you are looking for an exciting role, where you will be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker (Young People)

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're recruiting for an Independent Living Officer to join our tenancy management team covering the Basingstoke or Eastleigh area, dependent on the successful candidates location. Based out of our Portsmouth or Basingstoke office, this is a full time, permanent position working 37 hours per week with a minimum of 20% of this to be office based to promote collaboration and team working within team and other colleagues across the business. Want to know what we can offer you? <ul> <li>26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: We aim to create vibrant, sustainable communities full of satisfied customers. In order to do this, we need to manage tenancies effectively. We consider Housing management to include Tenancy changes, succession, ASB, Hoarding and Estate management. As an Independent Living Officer you'll provide an enhanced housing management / tenancy support service to our Independent Living customers in extra care and sheltered housing schemes across our operating area. You'll be the first point of contact for scheme residents, liaising with colleagues internally and externally to ensure that support is provided to enable customers to feel safe and able to sustain their tenancies, and our schemes are safe and well maintained. You'll organise and host promotional events on VIVID schemes to attract future customers, support potential trial placements, identify potential residents and promote schemes through partnership working with local agencies. You'll also work very closely with the Tenancy Support team to identify potential suitable tenants for moving to extra care or general needs housing to housing for older people. As Independent Living Advisor you'll understand level of care and support needs and contribute to multi agency support plans for new customers moving into VIVID schemes ensuring immediate needs are met before tenancies begin. This will require you to contribute to relevant housing panel meetings with local authority and county colleagues around customers due to move into VIVID schemes and support signing up residents moving into extra care and housing for older people schemes. You'll ensure customers are supported to effectively sustain their tenancy and, where possible, live independently. The ideal candidate will hold an appropriate professional qualification (CIH, NVQ), have vast experience of working in a customer centered environment, with elderly or vulnerable client groups and good working knowledge of Housing Legislation and current best practice. Due to the complex nature of the role, you'll need to have a sound understanding of Benefit systems, Social Services, Health Services and knowledge of safeguarding and mental capacity. As this role involves travel, a full UK driving licence and access to a vehicle for business use is a requirement. Business mileage will be paid. Offers are subject to a satisfactory DBS check. Interviews will be held in our Portsmouth office on Thursday 4 September (subject to change) The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID We're ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations. As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Independent Living Officer

The Vacancy Full time - 37 hrs - FTC Working on a rota basis, 10am to 6pm 5 days a week, will include working some weekends. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team across three services in Portsmouth to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £12.21 per hour- Paid weekly! Contract: Seasonal contract- variable hours What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members </li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

The Vacancy FULL TIME - 37hrs Rolling rota - will need to work some weekends and some bank holidays. Driver preferred as will need to travel between accommodation sites across the city. If not a driver, must be physically able to walk between sites or use public transport. Patrick House provides supported accommodation to adults who are at risk of homelessness with complex and high-level support needs, we manage the building to ensure the clients and building is safe. We also provide support to clients so they can maintain their tenancies. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

The Vacancy We're VIVID! - We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're looking for Activity Volunteers (age 18+) to join our teams working with older people across Hampshire. You can volunteer as much or as little as you like and are able to commit to. As a volunteer, you'll benefit from: <ul> <li>Enhanced DBS Certificate - subject to status</li> <li>VIVID training and development in your role</li> <li>Support from the Independent Living and Customer Engagement teams throughout your volunteering journey</li> <li>Expenses for travel</li></ul>As an Activities Volunteer, you'll work with our Independent Living team to support in preparing and delivering activities to our customers living in extra care and sheltered housing schemes, ensuring that customers' wants and needs are at the heart of what we do. You'll help bring joy, connection, and creativity into people's lives through a wide range of activities, such as: <ul> <li>Crafts and creative sessions - from card-making to seasonal decorations</li> <li>Board games and puzzles - sparking fun and friendly competition</li> <li>Reminiscence sessions - sharing stories and memories over tea and biscuits</li> <li>Bingo and quizzes - always a favourite!</li> <li>Singing and music appreciation - whether it's a singalong or just enjoying the classics</li> <li>Tea, coffee and chat - sometimes the best activity is simply good conversation</li></ul>Previous experience of working with vulnerable people is desirable, as well as a good understanding of the needs of older people in general, but we'll provide all of the training you need. If you're applying to volunteer somewhere further away from home, you will need your own form of transport, but travel expenses will be provided. Come and be part of something meaningful - help us make every day a little brighter for our customers! The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID We're ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations. As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

9 Jobs in Fareham, UK