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Additional role requirements:<ul><li>DBS check required</li><li>Full valid driving licence</li></ul>Are you the one who can keep our buildings — and our people — safe?We’re on the lookout for a skilled and proactive Building Services Testing Officer to join our team. In this role, you’ll be the go-to person for testing, inspecting, and maintaining PA Housing’s fire safety systems and building services equipment. From fire alarms to emergency lighting, you’ll make sure our homes and buildings are safe, compliant, and working exactly as they should.This role will be primarily onsite and the area you will be covering is mainly South East London with a bit of South West and Croydon. So it's essential you are comfortable driving a van round London.This isn’t just a job — it’s about protecting lives and ensuring residents feel safe where they live.What’s in it for you….In addition to the salary, we offer a number of benefits, including:£30,951, increasing to £32,266 upon successful completion of your probation<ul><li>High street discount schemes</li><li>Health cash plans</li><li>26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more</li><li>Flexible bank holidays – take them when it suits you</li><li>Car leasing scheme</li></ul>What you’ll be doing……<ul><li>Carrying out regular testing, servicing, and inspection of fire safety systems and building services equipment (e.g. fire alarms, emergency lighting, AOVs, extinguishers, lifts, and more)</li><li>Recording outcomes on our asset management system (Keystone) using mobile devices</li><li>Reporting faults, malfunctions, or safety issues found during inspections</li><li>Raising urgent orders and repairs where required</li><li>Working with the wider Building Services team to improve consistency and share best practice</li></ul> What we’re looking for:<ul><li>Strong knowledge of fire safety measures and active fire safety systems</li><li>Good technical knowledge of building services equipment, electrical systems, and maintenance</li><li>Understanding of Health &amp; Safety requirements in building services</li><li>Hands-on experience with servicing and maintaining fire alarms, detection systems, and emergency equipment</li></ul>Qualifications (desirable):<ul><li>ICEL Advanced maintenance &amp; operation in emergency lighting</li><li>ICEL Emergency lighting foundation &amp; design</li><li>FIA Unit 1 Fire detection &amp; design</li><li>FIA Unit 5 Fire alarm maintenance</li><li>Servicing &amp; maintenance of portable fire extinguishers</li><li>FIA Unit 4 Installation &amp; testing of fire alarms</li><li>FIA Electrical competency</li><li>NICEIC Safe isolation workshop</li><li>NICEIC Electrical accessory replacement</li></ul>If you’ve got the expertise and passion to keep our buildings safe, we’d love to hear from you. Don’t forget to upload your qualifications with your application to show us you’ve got what it takes!Disclosure and Barring Service:This role requires of the successful candidate to complete a standard/enhanced DBS check. A standard DBS check will show any spent and unspent convictions.So why do we need to know this information? This role will be required to visit / support PA Housing residents in their own homes on a regular basis. Therefore we have a duty to our residents to ensure that we have taken precautions regarding who will be visiting them and representing PA Housing.Having unspent convictions will not necessarily preclude you from being recruited into the role; if you are potentially the successful candidate, we will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for and what remedial action , if any, have you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

Compliance Testing Officer (Fire Safety)

Job Description About the Role Would you like to become part of our Estates team as an Estates Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for a Estates Assistant to join our dedicated Estates team, serving the Basingstoke area on a full-time, permanent basis. The role involves working 35 hours per week, Monday to Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul><li>Proven experience in grounds maintenance across a range of sites and garden types</li><li>Strong understanding of lawn, shrub, and plant care</li><li>A history of delivering excellent customer service</li><li>Physical capability to carry out tasks safely and effectively</li><li>Ability to work independently as well as collaboratively within a team</li><li>Knowledge of Health and Safety regulations, including COSHH and PPE</li><li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul><li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li><li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Voids Manager (known internally - Team Leader, Empty Homes) 40 Hours Per Week Circa £47,500 - £50,500 per annum (depending on experience) Horsham, West Sussex We're looking for a Voids Manager to lead our Empty Homes service. In this key role, you'll make sure vacant properties are turned around quickly, meet our lettable standard, and are ready for new customers - helping us reduce rent loss and deliver great outcomes. You'll do this by leading and motivating an in-house trade team, supported at times by trusted contractors, to help us achieve our purpose of enabling positive life chances by providing safe and secure homes. You will monitor performance through KPI's, carry out inspections, manage health &amp; safety, resolve customer complaints, and us data to drive improvement. For full details of responsibilities, please see the attached role profile. To be successful in this role you will need to: <ul><li>Have demonstrated experience in successfully managing a team of people in a construction or repairs environment.</li><li>Act as a role model to a trade team, upholding our values and leading by example.</li><li>Be an effective communicator, able to build strong relationships internally and externally.</li><li>Put customers first and deliver a high-quality, reliable service.</li><li>Be confident in using IT systems and analysing data to monitor performance.</li><li>Have a good understanding of budget management</li><li>Have a good understanding of contractor management </li><li>Have a good understanding of Health &amp; Safety legislation and practice.</li></ul>Reasons why you should apply: <ul><li>27 days annual leave plus bank holidays. </li><li>Excellent employer pension contributions up to 12% with salary sacrifice options.</li><li>Life assurance 4 x annual salary.</li><li>Cashback on day-to-day medical expenses (dental, opticians, physiotherapy).</li><li>EV salary sacrifice scheme after qualifying period.</li><li>Employee Assistance Programme, gym discounts and cycle to work scheme.</li><li>Loyalty scheme for long-serving colleagues including increased annual leave.</li><li>Hybrid working available with head office in Horsham.</li></ul>If you're enthusiastic about turning empty homes into places people love and want to make a real difference, we'd love to hear from you. Even if you don't meet every requirement, apply anyway - we value people who share our purpose and bring fresh ideas. We particularly welcome applications from women, who are under-represented in our trade teams. About Saxon Weald Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We have 7000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire). We're committed to creating a fair and inclusive workplace where everyone feels they belong. We value the different perspectives a diverse team brings and encourage applications from underrepresented groups, including people from minority ethnic backgrounds and LGBTQIA+ communities. As a disability-confident employer, we're committed to an inclusive recruitment process where every candidate can shine. If you'd like any support during the process, just let us know at <a href="mailto:applications@saxonweald.com" target="_blank">applications@saxonweald.com</a> - we're here to help." We may start interviewing or close this vacancy early if we receive a strong response, so we encourage you to apply as soon as you can.

Voids Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

12 months fixed term maternity cover Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer. We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: <ul> <li> Leading on your own caseload and work collaboratively with other partner agencies. </li> </ul> <ul> <li> You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. </li> </ul> <ul> <li> The focus of the role is to prevent households from being homeless whilst working within the legal framework. </li> </ul> <ul> <li> The successful candidate will have the ability to negotiate through a variety of environments </li> </ul> <ul> <li> Will require you to have difficult conversations and deliver on realistic expectations. </li> </ul> Main Duties and responsibilities: In this vital role, you'll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You'll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you'll be there every step of the way to support people in maintaining or securing accommodation. You'll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you'll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you'll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice. Collaboration is key in this role. You'll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You'll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service. About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave </li> </ul> <ul> <li> A wide range of flexible working opportunities </li> </ul> <ul> <li> Modern working environment at the Civic Offices in the heart of Reading </li> </ul> <ul> <li> Local Government Pension Scheme (LGPS) </li> </ul> <ul> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> </ul> <ul> <li> On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted </li> </ul> <ul> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> </ul> <ul> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> </ul> To arrange a confidential discussion on this position please contact <a href="mailto:Anna.Layzell@reading.gov.uk" target="_blank">Anna.Layzell@reading.gov.uk</a> Closing Date: Sunday 4th January 2026 Interview Date: To be confirmed Interview Process: To be confirmed

Homelessness Prevention Officer

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

<h4>About the Role</h4>Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.<h4>What You’ll Do</h4><ul><li>Assist in managing and delivering housing development projects.</li><li>Identify development opportunities within existing housing stock.</li><li>Provide excellent customer service, offering advice and solutions to residents.</li><li>Maintain accurate project records, risk logs, and trackers.</li><li>Co-ordinate handovers and monitor defects during the 12-month period.</li><li>Organise public relations events for new developments and support marketing activities.</li><li>Prepare reports for governance meetings and assist with grant funding applications.</li></ul><h4>What We’re Looking For</h4><ul><li>Strong organisational skills and ability to manage competing priorities.</li><li>Excellent communication and customer service skills.</li><li>A proactive, problem-solving approach with attention to detail.</li><li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li><li>Commitment to equality, diversity, and confidentiality.</li></ul>Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.<h4>Why Join Us?</h4><ul><li>Be part of a team delivering real impact for local communities.</li><li>Enjoy a supportive and collaborative working environment.</li><li>Access professional development opportunities.</li><li>Competitive salary and benefits package.</li></ul>Ready to make a difference? Apply today and help us build homes and communities that matter.If you’re ready to make your mark and play a key role in new sustainable homes across the borough, we’d love to hear from you.This is a hybrid role – mixture of home and office working.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Louisa Blundell, Housing Development Manager on 01483 523205.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications: 9pm on Monday 15 December 2025.Interview date:&nbsp;To be confirmedPlease note we do not accept applications after the time given on the advert.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772953" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772956" target="_blank">Job Description</a></li></ul>

Housing Development Assistant

Building Maintenance Surveyor Are you an experienced Building Surveyor looking for a new challenge? Do you want a role which will allow you to contribute positively to your community and help a range of people with different needs? Elmbridge's Asset Management and Property Services (AMPS) team is recruiting, and we need an experienced and committed person to help us make a difference in Elmbridge; we need you! Join Asset Management and Property Services team where you will use your building and maintenance surveying expertise to enhance the team's service and delivery. Our AMPS team consists of three elements - facilities, estates and building and maintenance. We provide high quality property and facilities advice on all levels to ensure a cost effective and statutory compliant estate, which makes the best use of its assets whether they are operational assets used for service delivery or investment. The work is varied, for example you will be: <ul><li>undertaking and providing a range of building surveying advice including inspections, surveys, defect analysis and feasibility studies</li><li>liaising and communicating with colleagues and stakeholders to ensure projects are properly co-ordinated and executed on time and to budget</li><li>working to increase the energy efficiency of our property assets through a sustainable strategy of building maintenance</li></ul>You will enjoy an innovative and creative team who are hardworking and passionate about delivery but at the same time celebrate their successes and work cohesively with other teams in the organisation. About you As well as having extensive experience and working knowledge of drawing software, you will have experience of: <ul><li>defect diagnosis and identifying repair solutions</li><li>procurement processes</li><li>managing project budgets, cost analysis and cost reporting</li></ul>You will be equally comfortable working independently as in a team, as well as being: <ul><li>committed to quality service</li><li>experienced in dealing with a high workload and the ability to prioritise different tasks</li><li>appreciative of the value of clear and timely communications</li></ul>About us We know we ask a lot, but the good news is that we give a lot too. <ul><li>Flexibility: We know you have to juggle work and life commitments and we are happy to discuss the right mix for you and us.</li><li>Wellbeing: When you thrive Elmbridge thrives, which is why we have developed a strong and varied wellbeing programme for our employees.</li><li>Learning and development: We all know learning is an ongoing journey and we will support you by creating a bespoke learning and development plan.</li></ul>What else? Did we mention you will have your birthday off, and that we close between Christmas and New Year, no annual leave required! If you would like to talk to us about the role, please contact Simon Morris, <a href="mailto:smorrris@elmbridge.gov.uk" target="_blank">smorrris@elmbridge.gov.uk</a> Closing date: Friday 9th January 2026 at 9am. Interviews: w/c 19th January 2026. What are you waiting for? #JoinUs! Equal Opportunities Elmbridge Borough Council - Working for Equality. We welcome applications from all sections of the community. If you require any adjustments to be able to engage in the recruitment process for this role, please let us know by emailing <a href="mailto:humanresources@elmbridge.gov.uk" target="_blank">humanresources@elmbridge.gov.uk</a> How to apply Please note that we do not accept CVs. We only accept online applications. Our applications can take up to 2hrs to complete but we have prepared some guidelines to help you with the application as it's such an important part of the process. <a href="https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-application-form" target="_blank">https://www.elmbridge.gov.uk/blogs/2022/how-ace-local-authority-applica…</a> To apply use the "Apply Online" button below, which will take you to our Applicant Tracking System ('ATS') where, once you have applied, you can log on to your online account at any time to view the status of any of your applications. By using ATS, you can track the progress of your application(s), receive communications by email, select your own interview time online and see whether you have been made a conditional offer. Further information on this vacancy <ul> <li>Recruitment Pack 2025</li> <li>Job Description / Person Specification</li> </ul>

Building Maintenance Surveyor

Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works. As a Resident Liaison Officer, you'll act as the main point of contact between residents, our site team, and project managers - helping to minimise disruption, manage expectations, and maintain strong relationships within the local community. Key Responsibilities <ul> <li>Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.</li> <li>Work closely with site managers and supervisors to ensure residents' needs are understood and met.</li> <li>Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.</li> <li>Attend and support resident meetings, open days, and community engagement events.</li> <li>Keep accurate records of resident interactions, access arrangements, and any special requirements.</li> <li>Ensure residents' homes are treated with care and respect during all works.</li> <li>Promote Equans' commitment to excellent customer service and community partnership.</li> </ul> Who You Are <ul> <li>Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).</li> <li>Excellent communication and interpersonal skills, with the ability to build trust quickly.</li> <li>Organised and proactive, able to manage multiple tasks and priorities effectively.</li> <li>Empathetic and patient, with a professional and approachable manner.</li> <li>Confident working independently and as part of a wider site/project team.</li> <li>Strong IT and administrative skills for managing resident data and communications.</li> </ul> What We Offer <ul> <li>Competitive salary and benefits package</li> <li>24 days annual leave + bank holidays</li> <li>Pension scheme and life assurance</li> <li>Employee benefits platform with discounts and wellbeing support</li> <li>Opportunities for professional development and career progression within Equans</li> </ul> Who We Are At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do - and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Slough United Kingdom

Resident Liaison Officer

Tenancy Manager Location: Reading Town Centre (just opposite the train station) Contract: Full-time, Permanent We're looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy. About the Role As a Tenancy Manager, you'll oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You'll communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards. Key Responsibilities <ul> <li>Manage all tenancy processes including move-ins, renewals, and terminations.</li> <li>Handle tenant queries and complaints professionally, providing timely, effective resolutions.</li> <li>Ensure all tenancy documentation and records comply with current legislation.</li> <li>Conduct and follow up on property inspections.</li> <li>Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.</li> <li>Contribute to data accuracy, reporting, and continuous service improvement initiatives.</li></ul>About You <ul> <li>Experience in residential tenancy management or property administration.</li> <li>Strong understanding of UK tenancy legislation and compliance requirements.</li> <li>Excellent communication and organisational skills with a proactive, detail-oriented approach.</li> <li>Confident decision-maker able to work both independently and collaboratively.</li> <li>Committed to providing an outstanding customer experience.</li> <li>ARLA qualification (or willingness to work towards one) desirable.</li></ul>What You'll Gain You'll be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oaktree Court development based in Addlestone, Surrey. This position is offered on a 6 month fixed term contract. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Hourly rate: £14.46 per hour Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

11 Jobs in Farnham, UK