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Private Sector Tenancy Enforcement Officer, (x2 fixed term vacancies)&nbsp;Are you ready to stand up for tenants’ rights and make a real impact on the quality of private rental housing in Cambridge? Cambridge City Council is seeking two passionate Private Sector Tenancy Enforcement Officers to help ensure tenants in the private rented sector are treated fairly, safeguarded from poor practices, and live in&nbsp;safe, good condition homes.&nbsp;About the Role:As a Tenancy Enforcement Officer, you’ll be at the forefront of enforcing the Renters’ Rights Act:•&nbsp; Investigate complaints and conduct property inspections.•&nbsp; Advise and support tenants through advocacy and casework.•&nbsp; Work with landlords, letting agents, and stakeholders to ensure compliance.•&nbsp; Take enforcement action when necessary to uphold tenants’ rights and prevent homelessness.&nbsp;You’ll be part of a team that is accountable, compassionate, courageous, and collaborative, living our values every day while protecting our community.&nbsp;What We’re Looking For:We’re looking for candidates with experience working with the public, handling investigations, and delivering advice or advocacy. You should be able to manage a busy workload, communicate clearly, and with knowledge of relevant legislation, apply legal and housing standards confidently. Flexibility, professionalism, and a commitment to equality and high-quality customer service are essential.&nbsp;BenefitsWorking with us isn’t just a job—it’s a career with rewards:•&nbsp; Flexible and agile working arrangements.•&nbsp; Generous leave: 25 days rising to 30, plus public holidays.•&nbsp; Local Government Pension Scheme (LGPS) and savings options.•&nbsp; Employee wellbeing support, including gym membership and Employee Assistance Programme.•&nbsp; Opportunities for learning, development, and career growth.•&nbsp; Discounts, cycle-to-work schemes, family-friendly policies, and staff recognition.&nbsp;Join Cambridge City Council and make a tangible difference in people’s lives—help tenants live safely, enforce&nbsp;standards, and improve housing across the city.&nbsp;Apply now to be part of a team that champions fairness, upholds tenants’ rights, and delivers excellence in&nbsp;service.&nbsp;Hours:&nbsp;This is a full-time role, for 37 hours per week.&nbsp;Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.&nbsp;&nbsp;&nbsp;Contract:&nbsp;2&nbsp;year Fixed Term&nbsp;Salary: &nbsp; £37,280 - £41,771 per annum (City Pay Band 5), pro rata for part time.&nbsp;Location:&nbsp;This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.&nbsp;More Information: &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Please go to&nbsp;<a href="http://www.cambridge.gov.uk/" target="_blank">www.cambridge.gov.uk</a> to find information about&nbsp;Staff Pay and Benefits,&nbsp;Working for the Council, our Values &amp; Behaviours, Equality &amp; Diversity in Recruitment or Our People &amp; Culture Strategy.If you would like an informal chat, please contact Claire Adelizzi at&nbsp;<a href="mailto:claire.adelizzi@cambridge.gov.uk" target="_blank">claire.adelizzi@cambridge.gov.uk</a> or 01223 457955&nbsp;Application Process: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp;To be considered for this role, please visit&nbsp;<a href="http://www.cambridge.gov.uk/careers" target="_blank">www.cambridge.gov.uk/careers</a> for ‘Our Vacancies’.&nbsp; You can follow the on-screen instructions to ‘Apply Online’ and submit an application.&nbsp;Closing date: 18 January 2026&nbsp;Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

Cambridge City Council

Private Sector Tenancy Enforcement Officer

We're now looking for a Housing Officer / Customer Partner to join our Homes team within the Damp, Mould and Disrepair team on an initial 6 month FTC. This role will provide an exceptional customer service, putting customers at the heart of everything you do. You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs, improvements and inspections in our properties. With a compassionate approach, you'll be responsive to the changing customer needs and following through their repairs until completion. You will have experience in housing management, customer experience and disrepair including an existing knowledge of pre court protocol. This is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: <ul><li>Have proven customer service experience.</li><li>Have experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs.</li><li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li><li>Be experienced in partnership working to meet the needs of customers.</li><li>Be able to think 'beyond process' to find innovative solutions for customers.</li><li>Be computer literate.</li></ul>Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. JD - Customer Partner - Homes.pdf Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Department Asset Management &amp; Compliance Locations Remote Yearly salary £29,000 Employment type Contract Car allowance included Yes Hours per week 37.5

Housing Officer (Disrepair)

The Vacancy WPS are seeking an experienced Resident Liaison Officer (RLO) to join our team delivering planned retrofit works across North West Leicestershire. This is a key role ensuring excellent communication and support for residents throughout energy efficiency improvement projects. You will act as the main point of contact for residents, ensuring they are fully informed and comfortable with the works taking place in their homes. The projects include External Wall Insulation (EWI), Solar PV installations, and Air Source Heat Pumps, so experience in similar schemes is ideal Key Responsibilities <ul> <li>Serve as the primary liaison between residents and the project team.</li> <li>Provide clear, timely communication about planned works, schedules, and any potential disruptions.</li> <li>Conduct pre-works visits and consultations to explain processes and address concerns.</li> <li>Manage resident queries and resolve issues promptly and professionally.</li> <li>Maintain accurate records of communications and appointments.</li> <li>Support vulnerable residents to ensure their needs are met during works.</li> <li>Work closely with site teams to coordinate access and minimise inconvenience.</li></ul>Requirements <ul> <li>Proven experience as an RLO in planned works, ideally within retrofit or energy efficiency projects.</li> <li>Strong knowledge of measures such as EWI, Solar PV, and Air Source Heat Pumps.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to manage multiple priorities and work under pressure.</li> <li>Full UK driving licence and willingness to travel across LE67 and wider North West Leicestershire.</li></ul>What We Offer <ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on innovative sustainability projects improving energy efficiency.</li> <li>Supportive team environment with ongoing training and development.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

3 Fixed Term Contract Jobs