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A place to create moments that matter Salary: £33,130 per annum (including regional uplift) Location: Ballard Court, Camberley (100% onsite) Permanent, 35 hours per week, Monday - Friday 9am to 5pm Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Specialist Housing Partners (Independent Living Housing Officer) are a visible presence in their schemes, ensuring the effective management of tenancies. This involves working closely with the allocations and lettings team to onboard new customers. Moving into a new scheme is an important life experience and your role will have a positive influence on our customer journey as you'll be supporting customers to maintain their independence for as long as possible. You'll play a key role in encouraging resident engagement throughout their tenure in the scheme by building a sense of community. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts including service charges (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. This is a role where you can make a real difference in helping our customers live independently for as long as possible. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Specialist Housing Partner (Independent Living Housing Officer) spot salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus a regional uplift of £3,550 per annum. About you You'll need experience in delivering housing management services, along with a solid understanding of tenancy management. Ideally, you'll have a CIH Level 3 Certificate in Housing or be willing to work towards obtaining it. You should have a proven track record in managing anti-social behaviour and a strong knowledge of rent collection processes and the legal frameworks around income recovery. With a passion for delivering a first-class customer experience, you'll thrive on challenges and be focused on achieving positive outcomes for customers while maintaining accuracy and high performance. Successful candidate will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email us directly. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we'd love to hear from you. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Specialist Housing Partner (Independent Living Housing Officer)

About the role: To provide a high quality administrative support to the Housing Services in Welshpool. Respond to daily housing general enquiries received by telephone, e-mail, social media and face-to-face. Provide support to people wishing to make an application to register with Homes in Powys. Manage routine 'Homes in Powys and homeless applications, registrations, enquiries and verification, referring and working with Housing Officers. Provide full admin support to all the Housing Officers. About you: - Good oral and written communication skills. - Able to be flexible and organised. - Happy using computers. - Pleasant and helpful manner when dealing with members of the public. - Able to work well in a team. What you will do: - administrative and day-to-day housing management support. - deal with general enquiries regarding housing and homelessness. - management of routine 'Homes in Powys' and homelessness applications. - assist the Housing Officers daily with general administrative duties e.g preparation of tenancy documents. - be responsible for letting and the management of Housing garages. If you have any questions about the role, please contact: Ceri Davies - Recruiting Manager <a href="mailto:recruitment@powys.gov.uk" target="_blank">recruitment@powys.gov.uk</a> This position has a requirement for a Standard DBS Check

Housing Assistant

The Vacancy Amplius is dedicated to empowering individuals to live independently. As an Independent Living Advisor (known internally as a Life24 Advisor) you'll play a key role in making this happen. You'll assist new customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing. Salary: £27,931.25 per year Contract: 9-month Fixed Term Contract Your week: 36.25 hours (Monday to Friday 8.45am - 5pm) with participation in an Out of Hours rota. Location: This is a hybrid role requiring travel throughout Northamptonshire and occasionally Bedfordshire. Snapshot of your role <ul> <li>Help new customers settle into the scheme and local area.</li> <li>Respond to emergency calls, including 24-hour response service participation.</li> <li>Maintain regular contact with customers and build rapport within schemes.</li> <li>Conduct property viewings and ensure customers understand support services.</li> <li>Assist customers in raising and monitoring property repairs.</li> <li>Carry out risk assessments and monthly Health &amp; Safety compliance checks.</li> <li>Ensure high standards of scheme presentation, cleanliness, and noticeboard updates.</li> <li>Maintain accurate customer records and ensure contact details are up to date.</li> <li>Conduct equipment checks, arrange repairs, and manage stock levels.</li> <li>Raise safeguarding referrals and monitor ongoing cases.</li> <li>Liaise professionally with Amplius partners and external agencies.</li></ul>Your toolkit for success <ul> <li>Experience using tailored computer systems, smartphones, and tablets.</li> <li>Proficient in MS Office (Word, Excel, Outlook, OneDrive) and Microsoft Teams.</li> <li>Strong administrative skills to maintain accurate customer records.</li> <li>Experience working both independently and as part of a team.</li> <li>Ability to plan and manage workload with minimal supervision.</li> <li>Previous experience in a customer-facing role.</li> <li>Excellent listening and problem-solving abilities.</li> <li>Understanding of GDPR and customer confidentiality.</li> <li>Flexible approach to change and new challenges.</li> <li>Experience of lone working in a dynamic environment.</li> <li>Confident using Teams for chat, meetings, collaboration, and screen sharing.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves. <ul> <li>28 days annual leave (plus bank holidays)</li> <li>Enhanced maternity, paternity, and adoption leave</li> <li>Paid qualifications and professional subscriptions</li> <li>Pension contribution up to 10%</li> <li>Health and wellbeing support</li> <li>Carers leave</li> <li>Cycle to work scheme</li> <li>Electric car lease scheme</li> <li>Paid fertility and maternity leave</li> <li>Financial Wellbeing support</li> <li>Free flu jabs</li> <li>Life assurance</li></ul>Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ️Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Our values We're committed to inclusivity, respect, and integrity. We encourage all of our colleagues to embody these values, working together to create a positive, empowering environment. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 1 July Phone screening: 4 July Interviews: 8 July We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Advisor

About Uncovered Uncovered is a London based social first creative agency founded in 2017. Social sits at the heart of everything that we do. From strategy to production, our team is fluent in social language with a deep understanding of the online audience. Working with a diverse set of brands to understand their distinct identity and objectives, we apply social-first fundamentals for success: real world, real people, video-first. We create at the speed of social; strategising, ideating, designing, and producing through our team of in-house strategists, creatives, art directors, copywriters, producers, editors, and videographers. We test, learn, and iterate in real time, delivering end-to-end solutions from creative strategy, through to reporting and analytics. Our Uncovered office is a home to learn, grow and make a difference. The Role We are looking for a dynamic and experienced Strategy Director to join our team. As Uncovered's Strategy Director you will report into our Head of Strategy and help lead our strategic offering, covering media strategy, creative strategy, monetisation and creator strategy. Responsibilities Key elements of the role include: <ul> <li>Data &amp; Insights - Ensure internal and external data is harvested, processed and leveraged for new and retained business.</li> <li>Social Strategy - Compose coherent, compelling and insight-led strategic directive that provides solid foundations for best-in-class social planning and creative work.</li> <li>Client Presentation - Present data, strategy, and reporting to prospective, new and retained clients in a clear and compelling manner.</li> <li>Leadership - Bringing thought leadership and strategic best in class approach to Uncovered's strategy team.</li> <li>Team management - define and develop WoW within the strategy team, between departments and with clients. Overseeing line management responsibilities, supporting direct reports in their day to day roles, career development and the management of their own DRs.</li> <li>Line management - Ensure all direct reports are given clear targets, feedback and development opportunities.</li> </ul>Qualifications: <ul> <li>Proven experience in a Strategy / Planning Director role</li> <li>Demonstrable experience in strategy, planning and working on social as a channel</li> <li>Relevant experience working agency side across different vertical</li> <li> Solid understanding of budgeting and reporting</li> <li>Clear knowledge of ad platforms and data analysis tools</li> <li>Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships</li> <li>Clear experience pitching and translating client briefs into strategic response</li> <li> Strong leadership skills</li> </ul>Benefits: <ul> <li>Hybrid and Flexible working (Monday &amp; Friday work from home)</li> <li>Free Breakfast, Snacks &amp; Drinks</li> <li>Pension Scheme</li> <li>Friday 3pm Finish</li> <li>Cycle to Work Scheme</li> <li>SPILL Therapy Support</li> <li>Monthly Wellness Fund</li> <li>Eye Care Allowance</li> <li>£500 Referral Scheme</li> </ul>Department Creative Locations London Remote status Hybrid

Community Manager

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a permanent basis in the Bradford area. You will deliver a high quality housing management service and making a real difference to our customers and the communities that they live in. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties <ul> <li>Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.</li> <li>Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.</li> <li>Spend 80% of your time out in our neighbourhoods.</li> <li>Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.</li> <li>Complete property inspections and tenancy checks to ensure tenancy obligations are being adhered to and tenancy records are up to date.</li> <li>Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.</li> <li>Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.</li> <li>Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. </li> <li>Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers</li> <li>Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . </li> <li>Work and contribute to investment/other projects when required.</li> <li>Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.</li> <li>Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.</li> <li>Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. </li> <li>Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives</li> </ul>Requirements <ul> <li>Experience of dealing with customers face to face in a housing related role</li> <li>Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.</li> <li>Knowledge of dealing with anti-social behavior complaints </li> <li>A passion for delivering excellent customer service and making a difference to the peoples lives.</li> <li>Awareness of customers diverse needs </li> <li>Flexible and adaptable approach to a changing and varied workload</li> <li>Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. </li> <li>Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.</li> <li>Excellent organisation, project management and time management skills </li> <li>Ability to prioritise, manage your own workload and to meet deadlines </li> <li>Self-motivated, driven and skilled at taking ownership </li> </ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul> <li>Salary of £32,507 up to £36,229 per year dependant on experience </li> <li>Essential car user allowance plus mileage </li> <li>Social Housing Pension Scheme with up to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Neighbourhood Housing Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Recovery Coordinator to join our Birmingham service, working specifically with prison leavers to improve outcomes and continuity of care rates on release. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: East Hub - Stechford, Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Work alongside the Entry Into Service team with a focus on managing all prison leaver referrals for the relevant hub in the community</li><li>Complete and log accurately all relevant assessments and interventions such as triages, alcohol audits, SADQs, recovery assessments, criminal justice assessments, risk assessments, DBST and harm reduction amongst other interventions</li><li>Support with NMP medical appointments, nurse reviews and psychosocial support as and when required</li><li>Promote engagement with external professionals and agencies whilst maintaining a service user led focus around community involvement</li><li>Work and liaise with other agencies involved with the service user's broader care plan including hospitals, GPs, community mental health teams, probation, police, prisons, housing and pharmacies</li><li>After completion of appropriate training or demonstration of relevant experience, carry out key harm reduction strategies such as offering Needle Exchanges and distribution of Naloxone</li><li>Adhere to safeguarding policies and complete outreach interventions such as home visits or joint appointments with associated professionals to clients, where required</li><li>Professional development through involvement with wider community hub activities by supporting open access responsibilities where possible</li></ul>About you: <ul><li>Experience in managing caseloads of people ideally within a CQC registered service or similar</li><li>An understanding of drug and alcohol issues and experience of working within a related field</li><li>An understanding of the criminal justice system and experience of working within a related field</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information e.g. case management reports and high-risk referrals</li><li>Excellent time management skills and an ability to work on own initiative, prioritising accordingly</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering the wider service and specific team objectives</li><li>Good working knowledge of mental health interventions, services, and good practice</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week along with an Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, cycle to work etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached job description for a more detailed outline of responsibilites and person sepecification. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please note: This post is subject to a Disclosure and Barring Service (DBS) Enhanced Adult check. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Ollie Moseley | <a href="mailto:ollie.moseley@cgl.org.uk" target="_blank">ollie.moseley@cgl.org.uk</a> | 07551843438 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Manchester team. We have an exciting opportunity for 3 Recovery Coordinators to join our Manchester Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Manchester service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Tez Pearson | <a href="mailto:Tez.Pearson@cgl.org.uk" target="_blank">Tez.Pearson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role You will provide a tailored financial inclusion service to a diverse range of customers, ensuring accuracy and an excellent experience by offering advice on welfare benefits and financial matters. You'll represent and negotiate on behalf of new customers with statutory and voluntary agencies, including Tribunal representation when needed, while sourcing funding to maximize income and support tenancy sustainment. You'll signpost and refer customers for additional support, empower them to manage their finances confidently, and keep up to date with relevant legislation and benefit changes. You'll accurately record outcomes in line with team KPIs, assist with delivering benefit-related training, and build strong partnerships with key internal and external stakeholders to enhance the service. This role will be spread over 5 days however we can be flexible on working hours. Most of the cases you will be dealing with are remote however there will be occasions where you will be expected to conduct face to face visits to customers. The essential and desirable Criteria for this role is listed below. Essential <ul> <li>To be considered for this role you will need to be based in Scotland.</li> <li>Experience with complex benefits claims, customer budgeting and knowledge of wider welfare issues.</li> <li>Understanding of relevant legislation and welfare reform</li> <li>Previous experience working with customers who have complex needs</li> </ul>Desirable <ul> <li>Housing experience</li> <li>Experience of case management systems (ideally salesforce)</li> <li>Ideally you will have a full driving license and access to a car</li> </ul>More about you You'll bring extensive knowledge of welfare benefits, budgeting, social housing, and related welfare issues, alongside a strong understanding of relevant legislation and welfare reform. You're experienced in supporting customers with complex needs while maintaining professional boundaries and delivering a confidential, impartial, and customer-focused service Ideally, you'll have experience with Tribunal representation and preparing submissions. You will be able to manage your own caseload and prioritise last minute tasks using your initiative. You'll also have a full driving license and access to a car. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave (including bank holidays) with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Financial Inclusion Officer

Job Description The Guinness Partnership is recruiting for a Lettings Officer to join our team in London on a full-time permanent basis. The successful candidate will work closely with several of our customer-facing teams to ensure our homes are let within target and safely, you will: <ul> <li>Focus on the allocation of our homes.</li> <li>Manage the end-to-end lettings process.</li> <li>Liaise with development teams and other internal and external stakeholders to ensure a smooth transition from scheme completion to first let. </li> <li>Conduct applicant eligibility and pre-tenancy procedures.</li></ul>What we're looking for: As a Lettings Officer, you will juggle lots of different tasks and work to tight deadlines, so as well as having excellent customer service skills, the successful candidates will also possess: <ul> <li>Experience &amp; understanding of letting homes in the social housing or private rented sector. </li> <li>A passion for brilliant customer service and delivering great performance.</li> <li>Exceptional time management and organisational skills</li> <li>An understanding of the importance of regular consistent communication - by phone, email, text, or letter.</li> <li>Great listening skills and a 'can do' attitude.</li> <li>The ability to recognise the importance of service improvement with a focus on great customer outcomes.</li> <li>Excellent attention to detail and the ability to follow agreed procedures and processes. </li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TJTGP REEDTGP

Lettings Officer

Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £44,331 - £47,532per annum Interview: w/c 14th July 2025 Closing Date: Sunday 29th June 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. You will be expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. About you To support staff in working with customers to deliver housing services that work for them; utilising Homes for Haringey resources and those within the local community to make a real difference in the quality of resident's lives. To maximise opportunities to provide broad and holistic housing advice which encompasses employment and welfare benefits. To hold a pro-rata caseload which may include sensitive or complex cases and to provide weekly casework supervision to Housing Needs Officers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

Senior Housing Needs Practitioner

Contract Terms Starting salary: PO2 (£41,442- £44,331) - PO4 (£47,532 - £50,574) Hours per week: 36 per week, Hybrid Working Contract type: Permanent Closing date: 29th June 2025 Interviews: w/c 7th July 2025 (Expected) About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the Role 1. To achieve compliance with statutory requirements through investigation, inspection and property Licensing. 2. To achieve Council and service unit objectives by improving the living conditions for households privately renting 3. To ensure non-compliant landlords are enforced against using the most appropriate legislation. About the Team The private sector housing team is currently a small group of people passionate about improving conditions in the private rented sector of our Borough. We are a very friendly team and will aim to ensure the successful candidate is very happy and supported. About You 1. To communicate effectively with a range of people and organisations using verbal, non-verbal and written communication skills, in order to influence, persuade, negotiate and disseminate information. 2. Demonstrate acute self-awareness of strengths, weaknesses and how to interact effectively with others. 3. Research and evaluation skills 4. Demonstrate an understanding of professional ethics and taking into account the wider consequences of own actions. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> .

Private Sector Housing Officer

Job Description Housing Needs Review &amp; Improvement Manager (Job number: 3609) Salary: £48,969 Grade: Level 4 Zone 2 Location: 5 Pancras Square, N1C 4AG Contract Type: Permanent Hours: 36 per week,full time Closing Date: Monday 7th July at 23:55 Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We're working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We're looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden's housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Housing Needs Improvement Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Birch Court development based in Morriston, Swansea. Built in 2016, Birch Court is a Retirement Living development that consists of 49 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Vacancy Name Recovery Coordinator Vacancy No VN5261 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location North East Location Region North East Location City North East Location Postal Code Interview Date 21 Jul 2025 Job Details Everyone is different. At Waythrough we value your difference. Join our inclusive organisation.' Recovery Coordinator Location: County Durham/North East Working week: Usually Monday-Friday 9:00am-5:00pm, however can include evenings and Saturday 9am - 12pm on a rota'd basis. We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a Recovery Coordinator working for Waythrough. Who you'll be working with... The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Sustained Recovery, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. About the role... At Waythrough, we're excited to offer a variety of opportunities across several locations - including Central Durham, Bishop Auckland, Horden, Peterlee, and Consett. As part of our recruitment process, we'll be in touch to learn more about your preferences for both role and location. You'll also receive a full breakdown of the specific job criteria, so you'll have a clear picture of what's involved and how you can make a real impact. Role Overview Each role offers the opportunity to make a real and lasting impact on individuals and communities while working as part of a supportive and skilled multidisciplinary team. You will enjoy variety in your day-to-day responsibilities, develop strong relationships and build trust with service users, and gain valuable experience in person-centred planning and care coordination. Most importantly, you'll contribute to meaningful and sustainable change in people's recovery journeys. Key Duties: <ul><li>Manage an adult caseload of clients with drug and alcohol issues, reviewing on-going care and treatment and liaising closely with a full range of workers and skills within the multi-agency team, including family members and significant others.</li></ul><ul><li>Devising, implementing, and reviewing ongoing recovery and treatment plans.</li></ul><ul><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li></ul><ul><li>Reduce drug or alcohol-related harm to individuals and the wider community.</li></ul><ul><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li><li>Support with evening and weekend clinics when needed. </li></ul>Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. About you... We are looking for individuals who are caring, compassionate, and non-judgemental, with the ability to listen openly and actively to the concerns and needs of others. The right candidate will be someone who can build trusting relationships, provide support with empathy, and create a safe space for individuals to explore change. You will be committed to educating, advising, and empowering people using motivational tools and techniques to raise awareness and inspire positive change and personal progression. Full training will be provided in delivering 1-2-1 therapeutic interventions, so a willingness to learn and grow within a supportive team is essential. Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,242.40 - £30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 06 Jul 2025

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

We have an excellent opportunity to join our neighbourhoods team for 9 months on a maternity cover basis. You will be working with a warm and welcoming team who are friendly as they are professional. This role is all about managing tenancies and neighbourhoods on your patch, As someone who enjoys being visible you will be the type of person loves engaging with our customers. As a Housing officer, a typical day might include: <ul><li>Proactively managing tenancies and taking the necessary enforcement action.</li><li>Dealing with all aspects of the allocation and letting process.</li></ul><ul><li>Coordinating mutual exchanges, successions, or other tenancy changes.</li><li>Carrying out regular neighbourhood audits and developing neighbourhood plans to improve the communities we work.</li><li>Working closely with other departments including Income Management, Safer Communities and Asset Management. </li><li>Ensuring that safeguarding and support concerns are identified, reported and actioned.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, and following relevant processes and protocols.</li><li>Health and safety inspections and checks of our schemes and blocks.</li><li>Engaging with customers to improve the area they live, and the services we offer.</li><li>Liaising with partners, agencies and stakeholders.</li><li>Accurately updating the housing management system, along with the systems and portals of our partners.</li><li>Playing an active role in corporate projects or groups.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Proven housing experience, with a well-developed knowledge of housing management practice and legislation.</li><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>Strong communication, negotiation and influencing skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul><ul><li>What will make you stand out from the crowd:</li><li>Enthusiasm and passion for delivering outstanding customer service. </li><li>New ideas to challenge the way of doing things.</li><li>Positivity and the ability to embrace change.</li><li>A drive to achieve excellent results.</li><li>Solution driven with the ability to analyse complex issues and develop and deliver effective and positive outcomes. </li></ul>Being part of the Acis team, you'll get: <ul><li>Generous holiday entitlement - 25 days annual leave plus bank holidays (pro rata)</li><li>Pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit as part of our pension scheme</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

Housing Officer

Full time, permanent, 35 hours per week, 52 weeks per year Scale 4, SCP 8-11 Salary: £31,434 - £32,817 (FTE) Required September 2025 You are an excellent leader; we are a top performing Trust. Together, we can create truly exceptional schools. About the Role City of London Academies Trust (COLAT) is seeking to appoint a Premises Officer starting in September 2025. In this exciting new role you will be part of the premises staff, managing the school site and environment, inspecting and carrying out repair work, ensuring that the site is health and safety compliant. You will have experience of working in a similar role in a school or college. Working hours for this role are 7.00am - 15.00pm. The role will require the post holder to have a flexible attitude to working hours i.e. prepared to work outside normal working hours and days when required, including out of hours and call outs. There are also INSET training days and after school training days throughout the academic year which you are expected to attend. About Us COLAT is driven by the ambition to bethe best. We believe exceptional leaders create exceptional schools; they transform lives and shape the future of every student. COLAT currently oversees six secondary academies, three primary academies and one sixth form centre all located in north, south and east London. We combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within this evolving Trust. Our Academy City of London Academy Highgate Hill, opened as a mixed, all-ability, non-denominational academy in September 2017, and is housed in a lovely building with excellent facilities for students, staff and the community. With the support of our enthusiastic students, diligent staff, supportive parents and cohesive governing body, we strive to provide a calm and purposeful learning environment underpinned by high expectations. City of London Academy Highgate Hill is based in the heart of an evolving community in Islington, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. Our academy was previously Mount Carmel Catholic College for Girls and we are now a mixed, non-denominational academy. We have created an excellent academy with high levels of achievement and self-discipline, and a curriculum designed to help students achieve the best personal and academic standards. Our academy offers high-quality facilities, including modern science and technology labs, creative arts spaces, and well-equipped sports facilities. We pride ourselves on our personalised approach, with small class sizes and strong pastoral care to ensure that each student receives the attention they deserve. Our outstanding academic sixth form which opened in September 2022, which is modelled on the Newham Collegiate Sixth Form, City of London Academy, attracts exceptionally bright and motivated young people, and provides an inspiring environment where students are challenged to achieve their best, preparing them for top universities and successful careers. In our academy, we expect students to work hard and to show dedication and commitment to their education. There are clear boundaries and rules which students must adhere to at all times. They must exhibit exemplary character and conduct and demonstrate respect, kindness and politeness towards each other and the adults. In return, we provide them with an excellent education both in terms of examination success and personal development helping them develop the skills and values they will need to be successful in later life. About you You will be organised and a team player. You will have the ability to build effective relationships with students and deal with unexpected situations during the school day. You must also be willing to undertake further training. You will be expected to manage your own workload and prioritise work appropriately. Excellent communication skills both oral and written are an essential part of the role to be able to deal with staff, students, parents and external agencies. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the TES portal on the following link: <a href="https://www.tes.com/jobs/employer/-1084149" target="_blank">https://www.tes.com/jobs/employer/-1084149</a> If you require any other details, or would like an informal discussion, please contact <a href="mailto:enquiries@highgatehill.cola.org.uk" target="_blank">enquiries@highgatehill.cola.org.uk</a> or <a href="mailto:hr@highgatehill.cola.org.uk" target="_blank">hr@highgatehill.cola.org.uk</a> Closing date for applications 21.00pm Sunday 6 July 2025 We plan for interviews to take place on week commencing Monday 7 July 2025 or week commencing Monday 14 July 2025. City of London Academies Trust supports Equal Opportunities Employment. City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. City of London Academies Trust Company Registration No. 04504128

Premises Officer

Job Description Salary: MPS + SEN allowance (£2,679) or UQT + special allowance - pay award pending Hours of work: Full time - 32.5 hrs per week Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Downland School for further information. A bit about us: Downland School is a co-educational maintained community special school for pupils aged between 10 and 16 who have an Education, Health and Care Plan (EHCP). Our pupils have varying aptitudes and abilities; we are extremely proud of all their achievements and progress. Our pupils have a range of Special Educational Needs and Disabilities (SEND) including: Autism (ASC); attachment disorders and Social, Emotional Mental Health (SEMH) difficulties. We seek to ensure that, by the time they leave us, our pupils emerge as self-confident individuals able to manage their own learning; equipped with the skills and competencies to successfully take the next steps in their lives. We are a friendly, happy and caring school, providing a positive, inclusive and enriching educational experience for our young people. We view each of our pupils as unique and shape our provision to meet their individual needs and accelerate their progress in a variety of areas e.g. personal, social, academic and well-being. Our commitment to supporting the 'whole' child and their development is underpinned by our strong pastoral systems and our committed and trained staff. At Downland we promote inclusion and equality and celebrate diversity. Our mission statement is 'Aspire, Achieve and Thrive'. All about the role: We are now looking to appoint independent living skills facilitator at Downland School. Working within the new alternative provision centre, to support the personalised development of members of the school's cohort; develop personalised and bespoke learning opportunities, to overcome barriers and meet SEND needs. You will ensure that resources and activities to secure engagement and maximise participation are appropriate, well-implemented and secure positive outcomes. As a school we place a strong focus and invest heavily on the core skills, the post-holder must be able to teach both numeracy and literacy acquisition. Key areas of work will include: • Prepare, deliver and evaluate an independent living curriculum as part of a bespoke offer to meet individual and small cohorts' needs • Co-produce a curriculum that is appropriately designed, balanced, relevant and personalised; taking account of pupils' previous educational experience and where possible specific areas of interest • Deliver all sessions using adaptive techniques and ensuring a high level of engagement • Keep abreast of new developments in the subject area, including links to employment. Engage proactively in a wide range of SEND training • Support pupils learn self-regulation and develop their social, emotional learning and skills • Work with the whole school team to support all aspects of behaviour and relationship management, generating high levels of engagement and progress • Be responsible for ensuring effective communication (the right information, to the right people, at the right time) with all stakeholders • Ensure that appropriate assessments are used that generate relevant performance data to indicate progress in relation to the EHCP outcomes • Monitor and evaluate pupil progress against a range of measures, through agreed processes and report outcomes as and when required e.g. school reporting, EHCP Annual Review contribution etc • Participate in scheduled Supervision and Line Management meetings as required • Be familiar with the SEN Code of Practice for identification and assessment of Special Educational Needs and other key legislation related to specialist education Enthusiasm and commitment to working with and raising achievement for pupils with SEND is paramount to us; you will be expected to actively demonstrate the school's core values and embrace 'The Downland Way'. Find out more and apply: To apply, you should submit a letter addressed to Mrs Keily-Theobald (Headteacher) of no more than two sides of A4 with your application form addressing the requirements of the post, as outlined in the Job Description and the Person Specification provided. We are particularly interested in how you would undertake this role at Downland School and about your relevant skills, qualities and experience to date. Applications received without a supporting letter will not be considered and CVs will not be accepted. Further information about this position and an application form are available to download from the school web site <a href="https://www.downlandschool.org.uk/AboutUs/Vacancies/" target="_blank">https://www.downlandschool.org.uk/AboutUs/Vacancies/</a> Please email completed application forms and your covering letter to Tanya Rhodes, HR, Admin Lead and Deputy Finance &amp; Estate Manager, at <a href="mailto:tanyarhodes@downland.wilts.sch.uk" target="_blank">tanyarhodes@downland.wilts.sch.uk</a> We welcome visits to the school. Please contact the main office on 01380 724193 if you would like to arrange a visit in advance of applying. Shortlisted candidates will be contacted by e-mail by 2nd July 2025. If you do not hear from us by this date, please assume that your application has not been successful on this occasion. Closing date (and time): 9.00am Monday 30th June 2025 Interview date: w/b Monday 7th July 2025 Commencement date: as soon as contractually possible Downland School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Please note that this appointment is subject to enhanced DBS, medical and reference checks before appointment is confirmed. Job Description Person Spec Privacy Notice Application Form E&amp;D Form PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.

Independent Living Skills Facilitator

Are you passionate about ensuring the safety of residents and making a real difference in your community? We are seeking a dedicated Building Safety Manager to take a pivotal role in maintaining the highest safety standards across our housing portfolio. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: As the Building Safety Manager, you will be the key point of contact for all matters related to building safety within our residential properties. Working as part of our dynamic Property Services Compliance Team, you will oversee vital safety inspections and document audits across a diverse range of properties, including:<ul> <li>5803 tenanted Council-owned homes</li> <li>3 high-rise tower blocks</li> <li>15 medium-rise blocks of flats</li> <li>388 low-rise blocks of flats</li> </ul>Collaboration is key in this role. You'll work closely with our Fire Safety Manager, Health and Safety Manager, Compliance Technical Officers, Asbestos Officer, FRA Carpenters, and Compliance Officer to ensure the Council meets its statutory compliance obligations. In this role, you will lead on all technical aspects of the Building Safety Act 2022 and Social Housing (Regulations) Act 2023 consumer standards regarding health and safety disciplines. Your responsibilities will include reviewing assessment actions received by the department and developing a robust programme of assurance. Working in partnership with the Compliance Team, you will ensure that work orders are efficiently raised to external contractors to complete remedial works and uphold compliance obligations across key areas such as:<ul> <li>Water Risk Assessments</li> <li>Lift Inspections and Maintenance</li> <li>Electrical Safety</li> <li>Gas Safety</li> <li>Mansafe Systems</li> <li>Lightning Conductors</li> </ul>Key Accountabilities are:<ul> <li>Support the Compliance Team Manager.</li> <li>Review and amend the Policy for Building Safety and Compliance Assessments.</li> <li>Review, development and maintain the systems for Building Safety Management.</li> <li>Review the completion of the Building Assessment programme. Including the validation of the statutory assessments and competency of appointment of Specialist contractors for the completion of Building Safety remedial works.</li> <li>Create reports on progress to be compliant in relation to Building Safety works</li> <li>Plan and support Building Safety Information for residents within our High Rise Buildings.</li> <li>Point of contact for the Royal Berkshire Fire Rescue Service Dorset and Wiltshire Fire and Rescue Service.</li> <li>Review of Building Safety Measures following a report of a Fire in a Housing building.</li> <li>Escalation of non-conformities to service colleagues</li> <li>Act as subject matter expert (Building Safety) to, Project Managers and building surveyors to ensure effective delivery of the programme.</li> <li>Engage with key stakeholders and ensure effective communication and involvement with project activity.</li> <li>Track all related project activity including monitoring against Building Safety targets against Industry specifications and British Standards.</li> <li>Taking action to address risks including escalating risks and taking action to eliminate reduce or delay risk.</li> <li>Escalate risks and issues which may impact any aspects of performance or the Council's reputation. </li> </ul>About you The ideal candidate will need to be front facing so will have to be able to engage with internal and external stakeholders at all levels and able to demonstrate change management experience. The ideal candidate will possess a strong working knowledge of relevant legislation, including the Health and Safety at Work Act, CDM Regulations, and Fire Safety standards. They will have proven experience managing budgets, allocating resources effectively, and overseeing the maintenance and safety of high-rise buildings. A sound understanding of risk management, coupled with project management experience, is essential. Additionally, proficiency in standard office software, such as word processing and spreadsheet tools, is required, along with the ability to problem-solve and prioritise tasks in high-pressure environments. Experience in tendering works is also necessary. A comprehensive understanding of building structures, systems, and maintenance is vital to this role. The successful candidate will demonstrate strong technical knowledge in risk management, supported by effective leadership, communication, and planning skills. They will show a clear commitment to ethical conduct, professionalism, and adherence to high standards. The ability to prepare detailed reports and coordinate complex operational activities is essential. The role also demands high-level competencies in negotiation, change management, and strategic thinking. Analytical skills and sound decision-making capabilities are critical to ensuring effective outcomes in a dynamic working environment. A flexible and proactive approach to challenges will be a key asset, enabling the candidate to adapt and respond effectively to evolving demands. In terms of qualifications, candidates must hold a minimum of an HNC in a relevant field, supported by a professional qualification such as IFE, IOSH, or equivalent in Building Surveying. A full UK driving license is also a requirement for this position, given the need to travel between sites as part of the role. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please email: Charles Hahn, Compliance Team Manager - <a href="mailto:charles.hahn@reading.gov.uk" target="_blank">charles.hahn@reading.gov.uk</a> Closing Date: Sunday 29 th June 2025 Interview Date: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Building Safety Manager

Job Description The procurement team deliver great value for money across The Guinness Partnership. Working in a joined-up, innovative way the team plays a key role in the efficient and effective delivery of our group strategic objectives. About the role We are seeking a Procurement and SRM Partner to join the Guinness team. This is a permanent, full-time vacancy which can be based in either our our Oldham or Central London office. The main purpose of the role is to develop and deliver expert support in procurement and contract management to achieve value for money throughout Guinness. We appreciate that flexibility is important, so we offer a hybrid working style with 3 office based days per week. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be an experienced procurement professional, but you'll also highly motivated with a willingness to go the extra mile to get the job done. You'll also be able to demonstrate Essential: <ul> <li>Experience of procurement in a service orientated and commercial environment.</li> <li>Experience of adding value and additional commercial benefit through the development of constructive supplier relationships.</li> <li>Experience of managing the complete tendering process.</li> <li>Proven project / programme management experience including ability to manage large scale multiple projects concurrently.</li> <li>Experience of implementing Service Level Agreements and Key Performance Indicators in relation to Contract Management.</li> <li>Excellent knowledge of UK procurement regulatory requirements and risk mitigation strategies.</li> <li>Excellent knowledge and understanding of business management principles including decision making, negotiation, planning, budgeting and projections.</li> <li>Excellent oral and written communication and presentation skills.</li> <li>Excellent knowledge of Microsoft Office.</li></ul>Desirable: <ul> <li>Experience of working within a procurement function across a geographically dispersed environment. </li> <li>Proven experience of delivering effective and compliant procurement solutions across a range of asset management and asset compliance functions.</li></ul>Qualifications Essential: <ul> <li>Educated to degree level (or equivalent).</li> <li>MCIPS qualified and/or equivalent.</li></ul>To find out more about the key responsibilities of the role, please review the role profile. To Apply: Please review the role profile and apply with a CV and cover letter detailing how you meet the essential criteria. First stage interviews will be held over MS Teams on 7 &amp; 8th July 2025 REEDTGP TJTGP

Procurement & SRM Partner

Job Description The procurement team deliver great value for money across The Guinness Partnership. Working in a joined-up, innovative way the team plays a key role in the efficient and effective delivery of our group strategic objectives. About the role We are seeking a Procurement and SRM Partner to join the Guinness team. This is a permanent, full-time vacancy which can be based in either our Central London, or Oldham office. The main purpose of the role is to develop and deliver expert support in procurement and contract management to achieve value for money throughout Guinness. We appreciate that flexibility is important, so we offer a hybrid working style with 3 office based days per week. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be an experienced procurement professional, but you'll also highly motivated with a willingness to go the extra mile to get the job done. You'll also be able to demonstrate Essential: <ul><li>Experience of procurement in a service orientated and commercial environment.</li><li>Experience of adding value and additional commercial benefit through the development of constructive supplier relationships.</li><li>Experience of managing the complete tendering process.</li><li>Proven project / programme management experience including ability to manage large scale multiple projects concurrently.</li><li>Experience of implementing Service Level Agreements and Key Performance Indicators in relation to Contract Management.</li><li>Excellent knowledge of UK procurement regulatory requirements and risk mitigation strategies.</li><li>Excellent knowledge and understanding of business management principles including decision making, negotiation, planning, budgeting and projections.</li><li>Excellent oral and written communication and presentation skills.</li><li>Excellent knowledge of Microsoft Office.</li></ul>Desirable: <ul><li>Experience of working within a procurement function across a geographically dispersed environment. </li><li>Proven experience of delivering effective and compliant procurement solutions across a range of asset management and asset compliance functions.</li></ul>Qualifications Essential: <ul><li>Educated to degree level (or equivalent).</li><li>MCIPS qualified and/or equivalent.</li></ul>To find out more about the key responsibilities of the role, please review the role profile. To Apply: Please review the role profile and apply with a CV and cover letter detailing how you meet the essential criteria. The advertised salary includes a £6000 Local Job Supplement for colleagues based in our Central London office. First stage interviews will be held over MS Teams on 7 &amp; 8th July 2025 REEDTGP TJTGP

Job Description Community Safety Officer About the role This is a hands-on, community-based role where no two days are the same. As member of the Neighbourhood Housing Team, it is how you work with people that matters. Focusing on delivery of tenancy enforcement, focusing on managing cases of anti-social behaviour, playing a key role in supporting Neighbourhood Housing Officers, promoting early intervention and ensuring a consistent and high quality services for our residents. Building and maintaining strong partnerships with external agencies including the Police and Social Services while managing individual case with care and professionalism. We want you to care about where you work and make a difference for these residents and communities. What you'll need to be successful: <ul> <li>Confidence working with people in challenging situations - you'll build long-term relationships with residents, manage sensitive conversations, support vulnerable tenants, and take enforcement action where needed. You'll also represent us in multi-agency meetings, so being calm, credible and professional matters.</li> <li>Experience of delivering a technical service and using legislation - You'll need to be able to demonstrate a knowledge of anti-social behaviour law, legislation, consumer standards, and the RESPECT Charter for ASB, or a similar technical field with experience of working in a housing related field or equivalent, with a working knowledge of anti-social behaviour or conflict management is essential to this post</li> <li>Proven ability to conduct visits and carry out interviews - You'll lead visits and interviews and need to be able to appropriately challenge and deal with difficult conversations. Following up with full written records of interviews and investigations, so experience in good case management is important.</li> <li>Experience of building positive and trusted relationships - You'll need excellent communications skills, with the ability to adapt your style to different situations. A calm and composed approach under pressure is essential, as is the ability to convey clear, concise and clear message even in challenging circumstances.</li> <li>A full UK driving licence and access to a vehicle - this is a patch-based role covering around 500 homes where visibility matters. You'll be out meeting residents, inspecting homes and estates, and taking proactive steps to improve neighbourhoods.</li></ul>To find out more about the role and requirements, please view the Role Profile. Our offer to you Salary: £34,369.00 per year Working Hours: 37 hours per week Contract Type: 1 Permanent role. Existing CHL employees are welcome to apply as a secondment opportunity, but please discuss this with your manager before applying. Base: Hybrid working - working from office, home, site and in the community as needed. This role requires you to typically work from the office at least 1-2 day/s per week. Your base will be: <ul> <li>North East = our main office in Chy Trevail, Bodmin, PL31 2FR. T</li></ul>Our North-East area covers from central towns of Bodmin to the seaside at Bude, from Launceston and over to picturesque Padstow, Camelford and Wadebridge. The patch area for this role is Bodmin and Launceston. What you'll get from us in return is: <ul> <li>A challenge like no other - Cornwall is unique and so are we!</li> <li>A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years' continuous service) with the option to buy more, family friendly policies, and our flexible approach to work</li> <li>A senior management team who will listen and support you, and encourage your ideas and creative thinking</li> <li>Investment and support in your continuous learning and development</li> <li>Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal</li> <li>And a chance to really make your mark</li></ul>Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role. To apply <a href="https://www.cornwallhousing.org.uk/jobs/housingmanagementjobs/" target="_blank">https://www.cornwallhousing.org.uk/jobs/housingmanagementjobs/</a> It's really easy to apply for our roles - simply follow the link to create a candidate profile, answer the screening questions and upload a CV. The planned closing date for applications is Sunday 29 Jun 2025 (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early. formal interview. Interviews are planned for Monday 7 July 2025, at our main offices in Chy Trevail, Bodmin. We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible. Contact us If you'd like to have a discussion about the role, please feel free to contact us at <a href="mailto:peopleandHandS@cornwallhousing.org.uk" target="_blank">peopleandHandS@cornwallhousing.org.uk</a> or 01872 324 329 Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all! Recruitment Agencies - we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here:<a href="https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/" target="_blank">https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/</a>

Community Safety Officer

About the role The University of Sussex is seeking an accomplished and experienced housing professional to join the Housing Management Team to lead and develop our Private Sector advice service to students. The purpose of the role is to develop a coordinated operational and strategic approach to enhance our private sector advice service for students. You will also support the Accommodation Services Manager with the promotion of the returning students waiting list through signposting and organising events. You will lead on signposting of community complaints to the appropriate agencies. About you The University is looking for an individual that can demonstrate strong planning and organisational abilities, complemented by excellent interpersonal skills that enable quick rapport building. You will possess effective oral and written communication skills, supporting clear interactions with both colleagues and customers. You will be capable of working independently or collaboratively within a small team, showing flexibility and initiative. Your problem-solving skills allow you to assess issues and make routine decisions autonomously. Proficient in Microsoft Office Suite, you will manage workloads efficiently and are also capable of offering pastoral support to other members of the team when needed. About our Division The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all. Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world. Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex Why work here Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it's our people that make us great and we want you to be part of that. Find out more about our reward and benefits package. Find out about our equality, diversity and inclusion Further Key Information Please contact <a href="mailto:s.cotton@sussex.ac.uk" target="_blank">s.cotton@sussex.ac.uk</a> for informal enquiries. For full details and how to apply see our vacancies page The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship.

Senior Housing Officer (Private Sector Advice) Ref: 41027

We are looking for an incredible Community Manager for our Media City community in Salford, Manchester! This includes our fantastic High Definition, Lightbox, The Heart and No. 1 communities! Thekey objective of this role is to ensure the team provides a high standard ofservice to residents alongside an efficient administration of leaseholdservices. You will be responsible for our development in the heart of Media City, Manchester focusing on buildingcommunity engagement amongst resident's whist maintaining a safe and complaintbuilding. Ifthis fantastic position is for you, continue reading on and apply now to beapart of an organisation that truly believes that our people should be at theheart of all our decisions! Whatdo we offer? <ul><li>We offer a basic annual salary of £38,000 - £42,000 &amp; amazing benefits: enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more</li><li>We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!</li></ul>Whatwill you do? <ul><li>To oversee the delivery of all aspects of the Property Management Agreement (PMA), ensuring that key time frames and client commitments are fully met.</li><li>Responsible for residential leaseholders and to ensure the day-to-day onsite management complies with the statutory and contractual requirements of the lease. </li><li>To prepare and deliver an annual service charge in line with the lease structure, with management of the Monthly expenditure, debt recovery and contractor payments approvals</li><li>Deliver weekly, monthly and quarterly client reporting on performance and operational budget management. </li><li>Implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels.</li><li>To ensure site as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICS, ARMA and HSE</li><li>Responsible for the Health and Safety building compliance, working alongside the Facilities Manager to oversee the PPM schedule, maintenance and HSE legislation. </li><li>To act as a role model for the values and key behaviours across the organisation and to promote peak performance through effective people management, embracing the one-to-one and review process.</li><li>Being the first point of contact for all complaints/feedback taking a proactive approach to resolve where feasible</li><li>Deliver a strong sense of community within the building by fostering resident interaction on-line (e.g. via social media) or through hosting events.</li><li>Deliver all KPI's through effective operational management and deliver the highest possible standards in line with Service Level Agreements. </li><li>Maintain optimum staff retention and employee satisfaction through objective setting, one to one's, personal development, team meetings and performance reviews. </li></ul>Whatare we looking for? <ul><li>Strong experience within the property management arena, having managed a luxury building of a similar size</li><li>Knowledge of service charge budgets, Landlord &amp; Tenant Law and an awareness and understanding of building safety, fire safety and health &amp; safety risk management relevant to residential buildings</li><li>Experience leading on-site teams</li><li>Strong customer service, including negotiation skills and dealing with difficult situations.</li><li>Ability to manage multiple and on occasions conflicting deadlines and support the team to prioritise work, within a busy environment.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems, (training on in house systems will be provided).</li></ul>Desirable: <ul><li>Health and Safety qualification</li><li>IRPM Level 3 qualification or be willing to work towards</li></ul>We'renot your usual property company! Aturbanbubble, we're redefining the way properties are run through communitybuilding, customer care, and innovation. Thanks to our team, that deliversoutstanding customer experiences, we're proud to serve 14,000 residents andgrowing. We're looking for bold, ambitious, resourceful team members to manageand create communities. We want to unlimit what our customers expect, whilstunleashing your true potential. So,what do you say - interested? Applynow and join a fantastic organisation that truly believe that our people shouldbe at the heart of all our decisions! Weare an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process. INDMED

Job Description About the Role We have a new opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Crawley and surrounding areas. You will provide a high-quality cleaning, grounds, and gardening service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full UK driving license.</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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