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Accommodation Assistant Location: Golden Sands Holiday Park, Rhyl Salary: £12.21 per hour Hours: Variable Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Check out our website: <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a>. What you will be doing Working as part of our team of holiday heroes, you will be cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes changing beds, vacuuming, dusting, and thoroughly cleaning bedrooms, bathrooms, kitchens and living spaces. Always with the aim of making your contribution to someone's holiday count every bit as much as the food they eat and the fun they have. And who knows what else you may find yourself doing. As long as you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience, and qualities you'll need. We'll provide training, but you must: <ul><li>Have an awareness of what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>Have a friendly and helpful attitude - delightful when you meet guests and good at communicating within your team.</li><li>Be open to learning - experience isn't as important as eagerness to learn</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. Nice to have but not essential. It would be great if you tick some of these boxes too (but we won't hold it against you if you don't). <ul><li>Experience of cleaning</li><li>Experience of working as part of a team.</li></ul>What we can offer you Enjoy some great benefits, including: <ul><li>Training &amp; development</li><li>Personalised uniform</li><li>Regular incentives and rewards</li><li>Holiday Hero discounted menu</li><li>Discounted holidays across all our parks</li><li>Career progression</li><li>Pension</li></ul>Want to join our team? Here's how to apply. Click HERE, If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. That could be a vlog, blog, or a Snapchat story; it could be a good old CV - if it is a CV, make sure you add a note or covering letter to say why you're the one for the job. It's up to you what you say and how you say it; whatever makes you feel good and tells your story best. Our Promise to You Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. Afterall, wouldn't it be boring if we were all the same? In short, we want you to bring your whole self to work! Good Luck! #INDHP

Accommodation Assistant

Job description Part Time 18.5 hours per week, Fixed Term for 12 months to cover maternity leave.Are you passionate about housing and homelessness issues? This is an exciting opportunity to be part of a collaborative effort focussed on reducing homelessness in Bristol. We are looking for an experienced Commissioner or Project Manager who can deliver strategic service improvements which significantly increase the availability of move on accommodation for people who are homeless and the supply of cost effective, high standard Temporary Accommodation. We are looking for a motivated individual with strategic service improvement experience and ability to identify and project manage the delivery of a range of additional move on accommodation to help reduce homelessness in Bristol. You will work closely with other teams within Housing Options, partner organisations working with homeless households and people sleeping rough, and a wide group of other agencies involved in developing affordable accommodation options. Previous experience working in homelessness or affordable housing delivery services alongside good communication, negotiation and good IT skills are key for this role. You will also need to be able to work flexibly, manage time effectively and co-ordinate a range of interventions to ensure work objectives and deadlines are met. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Paul Sylvester on <a href="mailto:paul.sylvester@bristol.gov.uk" target="_blank">paul.sylvester@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Commissioning Manager (Homelessness, Move on Accommodation & TA)

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 1553 Organisation: Carmarthenshire County Council Section: Housing Services North Number of vacancies: 1 Contract type: Permanent Full Time Location: Carmarthenshire Grade: Grade E Salary: £25,584 - £28,624 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £13.26 - £14.84 Contract Hours 37 Come and join our team An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team within the Housing division. We provide older persons accommodation for the over 55s to live within a supported environment. The Sheltered Housing Officer role requires a person-centred approach to promote and maintain independent living. The post holder will require a level of self-motivation and initiative, working independently and/or part of a team. We are seeking a dedicated and compassionate Sheltered Housing Officer. The ideal candidate will be responsible for providing support and assistance to tenants living in sheltered housing schemes, ensuring their safety, well-being, and quality of life. Part of the role will include Health, Safety and fire management responsibility. For an informal discussion, please contact Sian Stephens, Supported Housing Team Lead on 01554 899325 <a href="mailto:SStephens@carmarthenshire.gov.uk" target="_blank">SStephens@carmarthenshire.gov.uk</a> We look forward to receiving your application. Job Description: 002135.pdf - 207KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - Verbal: Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level Closing Date: 20/05/2025, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Supported Housing Officer

Income Recovery Officer - £34,107 pa Hybrid - 3 days onsite We have an exciting new opening for an Income Recovery Officer. The successful candidate will be responsible for accurate record-keeping, engaging with tenants, and assisting in the development of monitoring systems. This role also involves staying updated on legislation, attending meetings, and performing duties in line with policies and best practices. Key Responsibilities: <ul><li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li><li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li><li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li><li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li><li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li><li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li></ul>Experience and Qualifications Required: <ul><li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li><li>Educated to GCSE level with a grade C or above in English and Maths.</li><li>Proficient in using computer systems, including spreadsheets and various software packages.</li><li>Knowledge and understanding of Housing and Welfare benefits.</li><li>Previous experience engaging with customers or service users.</li></ul>About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year . The Benefits We offer a range of benefits which include: <ul><li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li><li>£34,107 pa for 35 hours a week contract</li><li>Monthly attendance bonus</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee support and health &amp; wellbeing services</li><li>Well-equipped on-site gym</li></ul>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out. Hightown is an Equal Opportunities &amp; Disability Confident Employer

Income Recovery Officer

Job Title: Housing Officer Job Location: Chippenham Salary: £ £33400 (+ Car Allowance £750) per annum Contract type: Fixed Term Maternity Cover Working hours: Full Time (37 hours per week) About the role We are currently recruiting for a Housing Officer covering a patch in Wiltshire/ Swindon on a temporary basis for a maternity cover. The Housing Officer is a key role within the Localities structure providing an essential service to our customers and to other teams within GreenSquareAccord This post is customer facing with a direct responsibility for Tenancy Management and you will report to a Locality Manager within a Localities team. As a Housing Officer, you will investigate and take action against cases of anti-social behaviour, tenancy fraud, risk and suspected property abandonment acting swiftly and in line with our policy and procedures. This role will also include undertaking tenancy audit visits and general tenancy management responsibilities as well as safeguarding and supporting other teams when required. You will independently manage ASB cases proactively working alongside our specialist Tenancy Enforcement Team Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Essential - You will have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level. You must have knowledge and experience of housing and tenancy law including succession, mutual exchange, assignments and ending tenancies. You will also be required to have experience of tenancy management, safeguarding and enforcement. Having experience of preparing and serving legal documents, including but not limited to Acceptable Behaviour Agreements, Notice of Seeking Possession, Notice to Quit and producing witness statements is desirable but not essential. This role will require you to have excellent communication and customer service skills. Desirable - Ideally you will be a Member of the CIH and hold a Housing or related qualification. Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. -Trust based flexible working and supportive and friendly teams -25 days annual holiday entitlement, increasing to 30 days -One day off for your birthday -Opportunity to buy or sell annual leave -A defined contribution pension scheme GSA matches up to 6% contributions -We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. -Access to Blue Light discount card membership -Confidential Employee Assistance Programme (EAP). -Cycle to work Scheme -Eligible for occupational sick pay All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Officer

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services, Infrastructure Services, New Homes and Connected. We are now recruiting for a Resident Liaison Officer within out Property Services pillar: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will provide a high standard of customer care and aftercare - ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel across Northeast London and Essex, as such you will need a driver's license and your own vehicle to be considered. Qualifications As a Resident Liaison Officer, you will be the first point of contact for residents, requiring exceptional customer service and clear, confident communication. Strong organisational and time management skills are essential. You'll need to manage potentially challenging situations with professionalism and empathy, ensuring residents feel informed, respected, and supported at every stage. While previous experience in a resident liaison role may be beneficial, it is not essential. We are looking for someone with real drive, enthusiasm and determination to make a meaningful impact whilst using their initiative. If you're someone who wants to make their mark, can work independently as well as part of a team, and brings energy and commitment to everything you do, we want to hear from you. This is a public-facing role that requires discretion, resilience under pressure, and the ability to build positive relationships with a wide range of stakeholders. Additional Information If you are a Resident Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

Resident Liaison Officer

Every room has to be perfect. We're searching for a Accommodation Manager to make sure our standards never slip - managing all aspects of our accommodation and laundry operations to deliver memorable and unique guest experiences at voco Belfast. We are uniquely positioned as the first voco on the Island of Ireland - a luxury brand within IHG Hotels &amp; Resorts- one of the world leading hotel companies providing True Hospitality for good. We are committed to offering a fantastic guest experience by leading to team to create memorable guest experiences. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Managing, coaching, and developing a team dedicated to delivering exceptional housekeeping and laundry standards</li> <li>Responsible for the people function within Accommodation- managing and supporting the employee lifecycle from induction to talent planning and succession</li> <li>Ensuring all administrative duties are complete behind the scenes- from payroll, rota management to training compliance</li> <li>Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives</li> <li>Helping to refine and prepare budgets that help us maximise profitability</li> <li>Addressing special requests for guests, VIPs, repeat visitors and VIP Club members</li> <li>Assisting with deep cleaning projects and occasionally assisting your team during busy periods, leading by example and collaborating with other departments.</li> <li>Educating all team members on the importance of remaining compliant with local laws and safety standards</li> <li>Serve as a duty manager on duty when required</li></ul>What we need from you <ul> <li>Minimum of 2-3 years of experience in a managerial role within accommodation. Working within a branded environment is advantageous.</li> <li>Proven track record of exceeding guest expectations and achieving high levels of guest satisfaction.</li> <li>Excellent communication, interpersonal, and organisational skills.</li> <li>Strong leadership abilities with a focus on coaching and development.</li> <li>Proficient in hospitality industry software and technology.</li> <li>A keen eye for detail and a commitment to maintaining high standards.</li> <li>Ability to work effectively with your team and prioritise tasks in a fast-paced environment.</li></ul>What you can expect from us We give our people everything they need to succeed and are proud to offer industry leading benefits within Belfast that rewards all your hard work designed to help you live your best work life. Joining The iNUA Collection &amp; IHG Hotels &amp; Resorts means becoming a part of a dynamic team dedicated to excellence in hospitality. We offer competitive compensation and benefits, as well as opportunities for career growth and development within our renowned collection of hotels. We offer industry leading benefits for your commitment to us such as: <ul> <li>Life Assurance</li> <li>Enhanced family friendly benefits across Maternity, Paternity &amp; Adoption</li> <li>Enhanced Pension Contributions- we match up to 5% of your contribution</li> <li>Discounted accommodation across IHG Hotels - 6000 Hotels Globally</li> <li>50% of Food &amp; Beverage when staying on an employee rate at an IHG Hotel</li> <li>Discounted Accommodation &amp; Friends &amp; Family rates across the iNUA Hotel Collection</li> <li>Access to our Employee Assistance programme &amp; access to an App and suite of health options</li> <li>Opportunities to upskill and develop with Inspiro our apprentice partner</li> <li>Regular management training and development opportunities</li> <li>Employee of the Month with annual value awards</li> <li>Monthly Thank You recognition events</li></ul>

Accommodation Manager

Salary: £35,365 - £43,706 per annum pro rata Location: Hybrid/Croydon &amp; Merton Hours: 36 per week Contract Type: Fixed Term Contract/Secondment until September 2025 We're looking to recruit two Resident Liaison Officers to join our existing team in Croydon/Merton and cover the local region. This is a dynamic role; you'll be dealing with many different types of cases, seeing them through to conclusion and often helping customers who may be vulnerable. Today, you could be ensuring a complaint is resolved, a repair is completed or working with a whole block to support customers whilst services are restored, tomorrow you could be helping with an estate event, arranging a decant, or working with residents who require tailored support. Our residents are our priority, and we are keen to hear their views and communicate effectively on service promises. You'll report to the Resident Liaison Manager. The role involves a mix of home, office, and on-site work, as well as resident visits. Applicants must be able to travel across local regions as and when required. If this sounds like an opportunity for you, please take a look at the full role profile for more information - Resident Liaison Officer. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle - dive in and find out more here. To find out more about who we are and what we do, please click here. Internal applicants are required to inform their line manager of their intention to apply for a secondment opportunity. Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software. Closing Date: Tuesday 13th May 2025 at midnight. This is a hybrid role with a base location at one of our offices in Croydon/Merton. Candidates will be expected to work from the office at least 2 days per week. Applicants must be able to travel across the region as required. This post is subject to a Basic Criminal Record Check Clearance. We reserve the right to close this advert early.

Job Information ROLE OF THE JOB You will deliver effective tenancy management to customers within a defined geographical area and be a key point of contact for customer to deliver a range of tenancy management services including; changes in tenancies, property inspections, tenancy breaches and estate management. You will carry out home visits to all customers on a regular, planned basis to identify and assist with any issues that may support the sustainability of the tenancy. You will be responsible for planning and conducting regular inspections of the neighbourhood in partnership with customers, Councillors, Police and Local Services and develop a continuous action plan to ensure that the neighbourhoods are maintained as safe and attractive places. You will be responsible for the matching and allocation of properties and then arranging and carrying out accompanied viewings, ensuring all sign ups of new tenancies including garage tenancies are carried out in a timely manner to maximise rental income and minimise potential rent loss. You will also actively develop and promote resident engagement at a neighbourhood level, attending meetings and other activities where appropriate including those which occur outside of normal office hours. This role is offered on a fixed 2 year basis. REQUIREMENTS OF THE JOB <ul><li>NVQ level 3 or equivalent </li><li>Social Housing or Customer focused based experience</li><li>You will be a highly motivated, customer focused individual who thrives on making a positive difference to others, the successful candidate will work well with others and be able to form strong partnerships. </li><li>Valid UK driving license and have use of a vehicle</li></ul>For further information about this role, please contact Stephanie Briggs (Senior Estates Officer) via email; <a href="mailto:stephanie.briggs@northumberland.gov.uk" target="_blank">stephanie.briggs@northumberland.gov.uk</a> Why choose us? We have some outstanding benefits and perks to offer you, including: <ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)</li><li>To see all our excellent benefits and perks, please click here. </li></ul>Stay connected with us on social media to keep up to date with Northumberland County Council's latest job opportunities. Facebook: NCC Jobs Group LinkedIn: Northumberland County Council Jobs Further information Please note that this is a full time position but applications on a part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here . We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email <a href="mailto:hrrecruitment@northumberland.gov.uk" target="_blank">hrrecruitment@northumberland.gov.uk</a> or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Estate Officer

Job Description About the role This is a hands-on, community-based role where no two days are the same. You'll work directly with residents, supporting them to manage their tenancies and live well in their homes. Using your knowledge of housing law and services, you'll take early action to resolve issues, support positive outcomes, and uphold landlord responsibilities. From tackling anti-social behaviour to managing tenancy breaches and improving estates, you'll be out and about on your patch - building stronger, safer neighbourhoods one day at a time. We want you to care about where you work and make a difference for these residents and communities. What you'll need to be successful: <ul> <li>Confidence working with people in challenging situations - you'll build long-term relationships with residents, manage sensitive conversations, support vulnerable tenants, and take enforcement action where needed. You'll also represent us in multi-agency meetings, so being calm, credible and professional matters.</li> <li>Experience of delivering a technical service and using legislation - you'll be applying landlord and tenancy law and making decisions that impact people's homes and lives. If your experience isn't housing, you'll need transferable evidence of applying technical knowledge in similar roles. In all these scenarios, people skills matter to us just as much.</li> <li>Proven experience of casework, partnership working and record keeping - you'll lead complex issues for the benefit of our residents, working with colleagues across other statutory services, health and social care and the Police, so experience in good case management is important.</li> <li>Evidence of empowering communities and neighbourhoods - we want to empower our residents to make a difference to their communities so your experience of engagement, improvement projects and involving stakeholders in local decision-making really matters. </li> <li>Good judgement and resilience - you'll know when to listen, when to challenge, and when to escalate. This role isn't always easy, and you'll be trusted to manage risk, make fair decisions, and take action in the best interests of residents, the community, and for Cornwall Housing.</li> <li>A full UK driving licence and access to a vehicle - this is a patch-based role covering around 500 homes where visibility matters. You'll be out meeting residents, inspecting homes and estates, and taking proactive steps to improve neighbourhoods.</li></ul>To find out more about the role and requirements, please view the Role Profile. Our offer to you Salary: £34,369 per year Working Hours: 37 hours per week Contract Type: 4 Permanent roles, plus 2 fixed term contracts for 9 - 12 months due to an employee secondment and maternity cover. Existing CHL employees are welcome to apply as a secondment opportunity, but please discuss this with your manager before applying. Base: Hybrid working - working from office, home, site and in the community as needed. This role requires you to typically work from the office at least 1-2 day/s per week. Your base will be either: <ul> <li>North East = our main office in Chy Trevail, Bodmin, PL31 2FR</li> <li>South East = Luxstowe House, Liskeard, PL14 3DZ</li> <li>West = New County Hall, Truro, TR1 3AY</li></ul>We're recruiting roles across all our Regions! Our North-East area covers from central towns of Bodmin to the seaside at Bude, from Launceston and over to picturesque Padstow, Camelford and Wadebridge. Our South-East area is from central towns of Liskeard to Torpoint/Saltash overlooking the Tamar, and across our beautiful coastline from Rame Head to Looe and St Austell. Our West area centres around Truro city and beautiful Falmouth and their surrounding villages and rural areas, across to the stunning coastlines of Perranporth and St Agnes. We're also expanding around rejuvenation schemes in Redruth and further west. What you'll get from us in return is: <ul> <li>A challenge like no other - Cornwall is unique and so are we!</li> <li>A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years' continuous service) with the option to buy more, family friendly policies, and our flexible approach to work</li> <li>A senior management team who will listen and support you, and encourage your ideas and creative thinking</li> <li>Investment and support in your continuous learning and development</li> <li>Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal</li> <li>And a chance to really make your mark</li></ul>Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role. To apply <a href="https://www.cornwallhousing.org.uk/jobs/housingmanagementjobs/" target="_blank">https://www.cornwallhousing.org.uk/jobs/housingmanagementjobs/</a> It's really easy to apply for our roles - simply follow the link to create a candidate profile, answer the screening questions and upload a CV. The planned closing date for applications is Sunday 18 May 2025 (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early. We may call you week beginning 19 or 26 May 2025 to undertake a 10-minute initial telephone interview. This will be during normal business hours (Mon-Fri, 9am-5pm). Please let us know on your application any days/times to avoid for a) initial telephone interview and b) formal interview. Interviews are planned for Wednesday 4 and Thursday 5 June 2025, at our main offices in Chy Trevail, Bodmin. We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible. Contact us If you'd like to have a discussion about the role, please feel free to contact us at <a href="mailto:peopleandHandS@cornwallhousing.org.uk" target="_blank">peopleandHandS@cornwallhousing.org.uk</a> or 01872 324 329 Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all! Recruitment Agencies - we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here:<a href="https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/" target="_blank">https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/</a>

Neighbourhood Housing Officer x6

Housing Officer Salary: £26,250.00 Location: Lincoln Vehicle &amp; Fuel card included + Excellent Serco Benefits Working hours: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average every 10 weeks) You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the Midlands region and ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in Nottinghamshire so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer <ul> <li>Pension up to - 6%</li> <li>Vehicle &amp; Fuel card</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

About the role Join Us as a Senior Housing Officer (Temporary Accommodation) Are you passionate about housing management and leading positive change? We're looking for a committed Senior Housing Officer to support the day-to-day delivery and development of Dorset Council's Temporary Accommodation service, helping some of our most vulnerable residents to sustain safe, secure homes. As a key member of the management team, you will supervise Housing Officers, oversee property management across a diverse portfolio, and help drive forward service improvements. You will work closely with colleagues, landlords, contractors, and external partners to ensure high standards, strong tenancy sustainment, and compliance with housing legislation. If you're an experienced housing professional with excellent leadership skills and a passion for service development, we'd love to hear from you. What you'll be doing: Supervising and supporting Housing Officers, including coaching, mentoring, and workload management Overseeing property and tenancy management across a portfolio of owned, leased, and emergency accommodation Managing complex cases, tackling tenancy breaches, anti-social behaviour, and safeguarding concerns Contributing to the ongoing development of service policies, procedures, and system improvements Deputising for the Temporary Accommodation Team Leader when needed Working closely with internal teams, landlords, support providers, and partner agencies to achieve positive outcomes Supporting performance monitoring, reporting, and service development activities What we're looking for: <ul> <li>experience of supervising or supporting a team in a housing management or homelessness service</li> <li>strong working knowledge of housing law, temporary accommodation management, and homelessness prevention</li> <li>excellent problem-solving, communication, and partnership-building skills</li> <li>a flexible, proactive approach and a commitment to excellent customer service</li> <li>the ability to work confidently under pressure, prioritise competing demands, and lead by example</li> <li>access to a vehicle and a full UK driving licence (essential for this role)</li></ul>Experience of working with vulnerable households, safeguarding, court proceedings, or complex tenancy management is highly desirable. A Basic DBS check will be required for this role. Further Information For an informal discussion about the role, please contact Sean Brown at [email protected]. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. About Us At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future. We: <ul> <li>provide essential services that support over 380,000 residents </li> <li>work in partnership to make a real difference </li> <li>value every role and the impact it has on our communities </li> <li>support our employees to grow, develop, and thrive </li></ul>You will: <ul> <li>be part of a team that works together for a better Dorset </li> <li>have access to a range of benefits and support </li> <li>have access to range of training opportunities which will help with your personal development and career progression </li></ul>We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you're passionate about making a difference, we'd love you to join us. Find out more about how to apply.

Senior Housing Officer - Housing Management

Mental Health &amp; Wellbeing Practitioner (Peer) - Intensive Housing Support Location: Aberdeen Salary: £24,374 - £25,687 per annum (£12.50 - £13.17 p/h equivalent) Full Time - Fixed Term (Maternity Cover until 5th December 2025) If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! In collaboration with the Integrated Drugs Team, our Intensive Housing Support Service provides recovery-focused support on an individual and family basis. Using a strengths-based approach to addressing barriers to recovery, we work to promote self-management, resilience building and connecting positively to community resources to promote ongoing wellbeing. Bringing a lived experience of substance use and mental health challenges, you will inspire hope and belief that recovery is possible. Through sharing your own story and experiences, you will promote self-management tools, tips and techniques to improve health and wellbeing. Within a relationship of mutuality and authenticity, you will be able to use your unique insight to help address barriers and plan next steps. You will act as a recovery champion within the team and an ambassador of recovery with external agencies and partner organisations. There is also an expectation that the Mental Health and Wellbeing Practitioner (Peer) will be involved in the ongoing development of peer roles and will make a positive contribution to the reduction in stigma associated with mental health issues. As a mental health charity, we really value the wellbeing of our staff. That's why we want you to know that you'll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped. We can offer you a tonne of employee benefits, and we can promise you'll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice. For more information, including full job description and application/interview guidance, please download our recruitment pack. We cannot consider CV's - all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> and we can arrange for a paper copy to be sent out to you. Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK. Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add "Penumbra Careers" - <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>. Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don't hesitate to contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>.

Mental Health & Wellbeing Practitioner (Peer) - Intensive Housing Support

Mental Health &amp; Wellbeing Practitioner (Male Applicants Only) - Intensive Housing Support Location: Aberdeen Salary: £24,374 - £25,687 per annum (£12.50 - £13.17 p/h equivalent) Full Time - Permanent This job is restricted to male applicants only. This is an occupational requirement as permitted in accordance with Schedule 9, part 1 of the Equality Act 2010. If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! In collaboration with the Integrated Drugs Team, our Intensive Housing Support Service provides recovery-focused support for individuals experiencing co-occurring substance use and mental health challenges. Using a strengths-based approach to addressing barriers to recovery, we work to promote self-management, resilience building and connecting positively to community resources to promote ongoing wellbeing. The Intensive Housing Support Service supports individuals and families in Aberdeen City affected by substance use. We aim to support individuals to reduce their substance use, reduce harm associated with substance use and to support individuals to make informed decisions about their medication prescription as per MAT standards implementation. Our team will provide advice on how such support is accessed and how this may benefit. Our Service also looks to offer trauma-informed support to individuals, with personalised support plans, addressing outstanding legal matters, debt management and budgeting. We utilise our I.ROC tool and HOPE toolkit to promote healthy social networks and relationship building skills as well as exploring triggers and healthy decision-making strategies. By doing so, our hopes are that people are better engaged with recovery focused support, experience high quality treatment and support which reduces risk and promotes safety, and people achieve personal goals across a range of wellbeing indicators. As a mental health charity, we really value the wellbeing of our staff. That's why we want you to know that you'll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped. We can offer you a tonne of employee benefits, and we can promise you'll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice. For more information, including full job description and application/interview guidance, please download our recruitment pack. We cannot consider CV's - all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> and we can arrange for a paper copy to be sent out to you. Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK. Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add "Penumbra Careers" - <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>. Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don't hesitate to contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>.

Mental Health & Wellbeing Practitioner (Male Applicants Only) - Intensive Housing Support

We are delighted to be recruiting for a Tenant Liaison Officer to support the Disrepair (Housing Claims) Team. This role will play a key part serving as the primary point of contact between customers (tenants and residents) contractors, and operational teams during disrepair projects. This will cover our work predominantly throughout the London Borough of Barking &amp; Dagenham. Responsibilities include:- • Acting as a crucial intermediary between the site teams, residents, and colleagues. • Being the main contact for residents, keeping them informed about project timelines, progress, and any disruptions. • Ensuring residents are aware of the works processes and communicate updates / changes accordingly • Attending regular client representative and tenant meetings and workshops to ensure highest level of customer service is provided at all times. • Ensure a consistent approach to customer care is adopted, • Managing the Tenant's Complaints procedures as a point of escalation. • Updating the database to reflect on-going works. • Collaborate with internal teams as necessary (such as planners and operatives) to assist with booking appointments and managing schedules • Facilitate communication between all stakeholders for a seamless project experience. • Addressing residents' concerns and complaints, ensuring their needs are met What we're looking for: • Previous experience in customer service or housing-related roles, ideally within a Resident/tenant Liaison Officer (RLO) role. • Experience of repairs and maintenance programmes in occupied premises, ideally with legal disrepair/housing condition claims environment. • Proven track record of successfully managing the workload across planned maintenance programmes. Skills and Abilities: • Strong interpersonal and communication skills • Confidence to manage sometimes difficult situations, and proven ability to work collaboratively with a range of stakeholders. • Empathy and the ability to build trust with residents, tenants and customers. • Knowledge of housing regulations and disrepair protocols. • Excellent organisational skills to manage multiple cases simultaneously. • Self-motivated with a proactive attitude to see cases through to resolution. Working arrangements • Full-time, permanent • Office based, with some flexibility available (a minimum of 3 days in office) • Salary £32,000 per annum About us: BD Group is a dynamic Local Authority Trading Company (LATCO) subsidiary of the London Borough of Barking and Dagenham. We provide critical infrastructure services including: • Repair and maintenance for 18,000 social houses • Capital works programmes • Cleaning and catering for over 40 schools • 24/7 emergency repair services • Facilities management • Environmental services Our mission combines private sector efficiency with a genuine public service ethos, reinvesting all profits back into our community. Perks &amp; Benefits: Competitive salary and benefits package including: Heart Hub rewards, perks &amp; benefits platform Group Life Assurance Private Medical Insurance Pension Scheme Paid Holidays Family Friendly Policies making work-life balance more achievable Health &amp; wellbeing support including an Employee Assistance Programme (EAP) Great offices &amp; local amenities including our on-site Café (with discounts available via our app) Access to independent mortgage advisory service Free parking at our head office - The Cube Free on-site parking Career development and training opportunities A great team with a friendly and inclusive workplace culture. To Apply: If you're passionate about making a difference and eager to grow in a supportive environment, we want to hear from you! Apply now and by clicking 'apply' below to submit your CV and outline relevant skills and experience via the application form for the opportunity to become part of our success story.

Tenant Liaison Officer

<ul> <li>Contract Type: Permanent </li> <li>Salary: Starting from £29,277 (inclusive of Local Weighting Allowance)</li> <li>Working Hours: 37 hours per week</li> <li>Location: Observatory House, 25 Windsor Road, Slough, SL1 2EL</li> <li>Working Arrangements: Hybrid </li></ul>The closing date for applications is midnight on 14th May 2025 Our Tenancy Management Team are looking to recruit a Neighbourhood Officer to provide support to the wider team in delivering an excellent Housing Management Service. The role is responsible for providing administrative support in all areas of Housing Management including ASB prevention and enforcement, voids, and lettings. Our Council: People are proud to live and work in Slough where diversity is celebrated and where residents can enjoy fulfilling prosperous and healthy lives. Our vision is to make a difference to our communities and our environment. All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. What We Offer: SBC is a fantastic place to work offering a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Alongside a competitive salary, there are a range of great benefits including: <ul> <li>Generous holiday entitlement - 26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>Generous pension scheme</li> <li>Our commitment to equality and diversity through a range of employee networks</li> <li>Wellbeing initiatives</li> <li>Discounted car parking</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to &amp; from work.</li></ul>Interested? We are a diverse workforce and welcome applications from people of all backgrounds. We aim to foster an inclusive workplace where people are valued, and one which represents the local communities that we serve. We value diversity. Slough Borough Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all applicants who have chosen to share that they have a disability on the application form and can evidence the minimum criteria for the role through their application. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! We reserve the right to close the advert early if we receive a number of suitable applicants therefore, please submit your application as soon as possible.

Neighbourhood Officer

TSR Legal are working with a leading UK law firm in their search for an experienced Social Housing Development Partner to join their fast growing Cardiff office. The national Social Housing team pulls-together specialists from across the firm with particular expertise in this sector. They provide a full service offering for social housing clients by delivering seamless, sector-focussed advice across a wide range of legal areas, including corporate and commercial, planning and environment, procurement, development, construction, commercial property, finance, charging, sales, governance, renewable energy, housing and asset management, employment, property and commercial litigation. The firms Social Housing team and Social Housing team are ranked in the national tables by the Chambers and Legal 500 directories. The national Development team has extensive experience of advising on large scale development and regeneration projects in the social housing sector, including site acquisition, joint venture, strategic land and collaboration agreements, options, conditional purchase agreements and disposal. They are experienced in disposals of both vacant and tenanted stock and stock rationalisation. About you: You will have delivered development services project transactions on time and on budget, advising on all aspects of land acquisitions, site assembly and stock rationalisation. You will have a track record of working collegiately and successfully within the social housing sector. You will need to be confident and have a good track record in developing and maintaining strong and long lasting client relationships. The team is unique in its ability to provide a full, national range of services to the sector, from several offices across the UK so you will have plenty of support and resources on hand. This is a key role offering a strong partnership potential, high levels of autonomy and client focus as well as an excellent competitive rewards structure. This is a standout position for a Partner / Legal Director to join this Top 100 national practice in their new buzzing Cardiff office. Apply now for immediate consideration or feel free to give Rob a call at TSR Legal on 02920 388100 for a confidential conversation or direct to <a href="mailto:rob@tsrlegal.co.uk" target="_blank">rob@tsrlegal.co.uk</a> in total confidence

New! Social Housing Lawyer | Partner | Legal Director

JOB DESCRIPTION Organisation: London Borough of Waltham Forest Directorate: Place Grade: PO10 Salary: £65,025-£68,439 (+market supplement) Contract Type: Full-time, Permanent Working hours per week: 36 Working style: Hybrid Application Deadline: 23/05/2025 Proposed Interview Date(s): TBC Reference: 1479 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We are currently hiring for a Building Safety Manager to join our thriving Housing service. The Building Safety Manager position is to take responsibility for and cooperate with the Principal Responsible Person and Responsible Person/s in relation to whole building safety by coordinating and assuring all building-related activities to ensure compliance with the requirements for the Building Safety Act 2022, Fire Safety Act 2021, and associated statutory and internal building safety management system requirements across the Council's housing stock. This position will coordinate access to quality information related to the development and maintenance of the Building Safety Case and Safety Case Reports and Building Assurance Certificates pertaining to high-rise buildings and facilitate appropriate opportunities to support stakeholder training needs. Waltham Forest Council is responsible for 12,000 properties. There are 21 high rise buildings in Waltham Forest, which along with the other Building Safety Manager will form the bulk of your responsibilities. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: <ul> <li>Ensure compliance with the Building Safety Act 2022, Fire Safety Act 2021, Health and Safety Regulations, and CDM (Construction Design and Management) Regulations.</li> <li>Act as the primary contact for building safety, maintaining openness and trust with residents to ensure safety.</li> <li>Lead the development and implementation of building safety strategies, including fire risk assessments and safety cases.</li> <li>Oversee contractors and ensure compliance with safe practices for maintenance and post-construction work.</li> <li>Maintain and manage the "Golden Thread" of safety information, ensuring it is up-to-date and accessible.</li> <li>Ensure all involved in building maintenance have the necessary competence and training.</li> <li>Engage and educate residents on building safety responsibilities and act on their concerns.</li> <li>Implement and manage a Mandatory Occurrence Reporting regime for building safety incidents.</li> <li>Manage resources to deliver Building Safety Cases for high-risk and complex buildings, ensuring compliance with regulations.</li> <li>Respond to emergency callouts, restoring services and supporting residents in line with business continuity plans.</li> </ul>Qualifications and Requirements: To be considered for this position, you should meet the following requirements: <ul> <li>Must be able to travel to sites as required.</li> <li>Physically able to access all areas e.g., climb stairs, access restricted spaces/service areas, use ladders to inspect roof/void spaces, etc.</li> <li>Be able to attend evening or weekend meetings when necessary and arrange for appropriate out-of-hours and emergency responses</li> <li>Working knowledge of the relevant Building Safety Legislation (Building Safety Act, Fire Safety Act, Duty of Care).</li> <li>Working knowledge relating to managing the delivery of building safety compliance or the built environment.</li> <li>Relevant Asset Management, Construction and/or Fire Safety qualifications (Degree or diploma in construction or fire safety) or equivalent.</li> <li>Current professional membership e.g., RICS, IFE, IFSM, IOSH, IIRSM, CQI, etc. or currently working towards attaining.</li> <li>A good level of IT literacy.</li> </ul>Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. Satisfactory declaration of interest. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Dragana Gvozdic-Groza, Head of Building Safety Compliance at <a href="mailto:dragana.gvozdic-groza@walthamforest.gov.uk" target="_blank">dragana.gvozdic-groza@walthamforest.gov.uk</a>. If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice. Equal Opportunities Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy

Building Safety Manager

The Vacancy <ul> <li>Annual salary of £28,506 (FTE)</li> <li>Permanent role</li> <li>Full-time (37 hours), part-time and flexible working patterns available</li> <li>Based in Rochdale, hybrid working</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: W/C 19th May 2025 The role As a Homeless Prevention &amp; Response worker at Petrus you will deliver direct prevention support alongside a wider service offer to meet the needs experienced due other areas of disadvantage, for example, physical and mental health issues, poverty, experience of the criminal justice system, substance use and domestic abuse. Petrus will provide tailored support to prevent eviction from various tenure types, prevent the need for temporary accommodation, open access to alternative accommodation, improve home environment and lifestyle and increase tenancy security and management. This role will require you to work alongside other Petrus teams as well as other partners and agencies who provide support for people in the borough. These services will include healthcare (sexual health, podiatry, optometry), alcohol and substance use, domestic abuse and mental health support. The right fit <ul> <li>Experience of working with individuals with multiple and complex needs.</li> <li>An understanding of the barriers faced by those affected by homelessness and experiencing multiple and complex needs.</li> <li>An understanding of the Homelessness Reduction Act 2018 in its approach to preventing homelessness.</li> <li>Experience of delivering support that supports and empowers change.</li> <li>Excellent communication skills including report writing, use of IT and professional representation of the organisation.</li> <li>Ability to consult, identify and facilitate key activities to promote wellbeing.</li> <li>Ability to demonstrate effective partner relationships and multi -agency working.</li> <li>Ability to assess need and deliver effective support appropriate to need.</li> <li>Skill and experience in signposting service users to appropriate services.</li> <li>This role will require an Enhanced DBS</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company Petrus provides residential and day support services to people who are homeless or in housing need. It offers a safe environment where people can develop their skills and independence to empower change. People often find it difficult to know where to go and who to ask for help, and we try and make this as easy as possible. We engage with individuals and start to build a relationship with them, which is key to building trust and facilitating positive choices. We encourage individuals to access appropriate support and can refer them into housing. Gallery Previous Next

Homeless Prevention and Response Worker

The Vacancy FULL TIME - 37hrs Mix of shifts - Early &amp; Lates - 1 in 4 weekends West Berkshire West Berkshire Homeless Service provides support to adults who are homeless or at risk of homelessness across two locations, each are tailored to meet the needs of the clients. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work evenings and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

The Vacancy FULL TIME - 37hrs - 10 Month FTC Mixture of Early shifts, Late shifts and Weekends Mayplace provides 24/7 support to adults, who are homeless or at risk of homelessness. Our goal is to provide person-centred support to clients so they can develop key life skills to encourage independence, empower them to reach their goals and enable them to move on into independent living. If you love working with people and are looking for a varied, rewarding role, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work evenings and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Support Worker

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Senior Tenant Engagement Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working. The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham &amp; Bury St. Edmunds. As a Senior Tenant Engagement Officer, you will create and deliver the retrofit tenant engagement strategy and implement initiatives for retrofit projects, that are compliant with both PAS:2035 requirements and in line with Flagship's policy and regulatory requirements. You will continuously review and improve the tenant engagement strategy, in collaboration with internal and external stakeholders, to deliver outstanding and effective communications throughout the retrofit journey. You'll lead a team of Tenant Engagement Officers to effectively deliver tenant engagement and reduce tenant refusals. Engaging with tenants throughout the retrofit journey, providing a single point of contact by the tenants' preferred communication methods, acting on feedback and exploring alternative opportunities to continuously improve tenant experience. Seeking to understand and support the needs of vulnerable tenants and effectively implement the required support identified. You'll help make the case for energy saving technologies, compiling case studies and identifying community champions. Sharing successes using case studies, reports and measures to increase the knowledge of retrofit and sustainability across the business. Whilst collaborating with colleagues about our retrofit projects and how these feed into our Net Zero Strategy. Applications are welcomed for the role of Senior Tenant Engagement Officer from those with excellent communication skills, with the ability to adapt confidently to the needs of a diverse range of people. You'll have both experience and understanding of retrofit and the PAS:2035 standards. Experience in leading people and supporting with managing projects. Whilst being able to work closely with a team to provide support and guidance for success in both their roles and yours. Educated to A-Level standard and Retrofit Advisor Level 3 qualified. You'll also need a full valid driving license. In return for your hard work, we offer a competitive salary of £38,000 - £40,000 per annum and a benefits package that includes: <ul> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Senior Tenant Engagement Officer the Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 3190 and state that you are applying to be a Senior Tenant Engagement Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 26.05.2025. Interview Date: 10.06.2025, in King Street, Norwich. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Senior Tenant Engagement Officer - Reference Number 3190 Division Central Services Department Asset Management Locations Office Based - Negotiable (any Flagship Office) Yearly salary £38,000 - £40,000

Senior Tenant Engagement Officer

The Vacancy FULL TIME - 37hrs Range of shift times 09:00-20:00 4 week rolling rota 1 in 4 Saturdays Hampshire Social Inclusion Lot 2 - provides supported accommodation to adults, who are homeless or at risk of homelessness across three locations. Each is tailored to the needs of the clients and offer various levels of support. This service also provides community support to individuals who are having difficulty maintaining their tenancy in their own accommodation in Fareham and Gosport. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living as well as preventing evictions. Although this can be a challenging role, it's also very rewarding. You'll gain a variety of experiences from running client activities to life skills projects. If you love working with people and making a difference, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work evenings and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Title: Rough Sleeper Initiative Housing Officer Contract Type: Permanent, Full-Time Hours of Work: 35 hours per week Persona: Agile Location: Lambeth &amp; Croydon Boroughs Salary: £35,951 plus ECU Allowance Role Profile - RSI Housing Officer.pdf Closing date for completed applications: 19 th May 2025 at 11:59 pm **Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated <ul> <li> Want to play a part in tackling rough sleeping across London? </li> <li> Ever considered working in housing but assumed you needed experience? </li> </ul>If you have answered yes to the above questions, we want to hear from you! Some of the best housing officers that we have at L&amp;Q Living came to us from different sectors such as criminal justice and mental health. What matters to us most is that you share our passion and values, we can teach you all you need to know about housing. The successful person will join a well-established and supportive pan-London rough sleeping housing team. You will be responsible for a portfolio of stock across South London. You will also work in partnership with a tenancy sustainment team funded by the Greater London Authority who provide support to help people manage their home. As a Housing Officer, you will be part of the lettings process, working closely with external support providers, helping people to report repairs, management of ASB cases, complaints and the delivery of a quality housing management service. To do this, we will provide you with extensive training and ongoing support. 94% of L&amp;Q Living staff say their work has special meaning and their work is "not just a job" (Great Places to Work survey results 2024) This role offers the opportunity to positively impact on some of the most vulnerable people in our diverse communities. As part of the role, you will work with residents who will depend on your passion and knowledge to help them to understand and sustain their tenancy. Imagine walking around London on a cold winter's day with no people living rough on the streets. Now imagine that you are part of the team that made this a reality. Apply today and let's make this happen. What You'll Bring: To excel in this role you'll be a team player and will need: <ul> <li> Transferrable skills and experience such as housing, criminal justice sector, social work, mental health, homelessness </li> <li> The ability to solve problems independently and creatively </li> <li> Excellent communication and customer service skills as the role will involve direct contact with vulnerable people, some with complex needs </li> <li> Good IT skills including Microsoft applications and remote working technology </li> <li> Experience of working alongside internal and external partners </li> <li> A passion to work with vulnerable people with a positive can-do attitude </li> </ul>This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. Why Work for L&amp;Q Living? L&amp;Q Living is not just a workplace; it's a community. The successful candidate will have access to our full suite of benefits, which includes: <ul> <li> Annual Leave : Enjoy 27 days of paid annual leave to recharge and focus on what matters increasing to 30 days after 5 years of continuous service. </li> <li> Recognition Bonus Scheme : Spot bonuses for outstanding contributions. </li> <li> Excellent Pension Scheme and Life Assurance : A strong pension scheme to support your future and non-contributory life assurance coverage. </li> <li> Employee Discount Scheme : Access to a variety of discounts. </li> <li> Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers </li> <li> Comprehensive Training and Career Growth Opportunities : Ongoing training and development to help you succeed and grow your career within L&amp;Q Living or other departments in L&amp;Q </li> </ul> Want to be part of this great team and have the experience required? If so, we want to hear from you. Apply now without delay! For this post the successful candidate will need to apply for a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/" target="_blank">http://www.homeoffice.gov.uk/agencies-public-bodies/dbs/</a> At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

Rough Sleeper Initiative Housing Officer

Social Housing Solicitor-Director - Salary £68K Per Annum- Milton Keynes Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

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