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The Vacancy We are looking for someone to join our Tenancy team as Housing Officer on a permanent basis. The role of a Housing Officer can be highly rewarding when you're able to find a satisfactory solution to our customers problems. Although demanding on a number of levels, it's also a varied role that will keep you stimulated. Furthermore, as you'll be working through many cases from start to finish, you'll feel a great deal of job satisfaction when you achieve a positive outcome. The varied and demanding aspect of being a Housing Officer can also be a major and stressful challenge. You could find yourself juggling a number of tasks, while having to deal directly with upset and angry individuals, so it's certainly not a job for the faint hearted. If you love helping people, are well organised, like a challenge and have a cool head, then you should excel as a Housing Officer. The closing date for applications is 30th July 2025 but you may be contacted sooner for an interview so if you have the attitude and skills needed to excel in this role, apply today! Please make sure you can drive, have a vehicle, and explain in your supporting statement how you meet the requirements listed in the person spec , failure to do so could result in your application being rejected. Rewards &amp; Benefits We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities. Values-Based Recruitment Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible. Safeguarding &amp; Recruitment Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship. Estuary is Inclusive At Estuary, we're committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage. We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds. Anonymous Shortlisting To further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview. Estuary is Disability Confident We're also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will: <ul> <li>Actively seek to attract and recruit people with disabilities</li> <li>Provide a fully inclusive and accessible recruitment process</li> <li>Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy</li> <li>Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job</li> <li>Make reasonable adjustments to support people with disabilities as needed.</li></ul>Accessibility If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format. About Estuary Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District. We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes. We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services. We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses. Estuary Benefits Flexible and Hybrid Working Pension Scheme Generous Holiday and Additional Paid Leave Allowances Mental Health Support Portal Healthcare Cash Plan

Housing Officer

Job summary Be a key member of a multi-disciplinary, multi-agency team providing support to adults of all ages who do not require specialist acute hospital admission but require support to maintain their independence within their home setting. Placing emphasis on promoting and maintaining individuals' independence, dignity, and choice, undertaking medical, nursing or therapy related treatment programs or social care intervention to support and enable people. Main duties of the job Working across the whole of Calderdale, this role involves assessing a wide variety of situations, providing solutions (equipment, adaptations, and assistive technology), alongside caring and supporting individuals. Participate in new initiatives and future changes in care delivery including the Rapid Reablement Service as part of the Urgent Community Response Team. Support hospital discharges and prevent unnecessary admissions to hospitals. About us The UCR team delivers a seven-day service with staff working on a rota basis for different shift patterns covering the whole of Calderdale. The service focuses on the delivery of rapid assessment and intervention for adults of all ages who do not require specialist acute hospital admission but who require crisis intervention within a community setting. This may be due to an alteration in their physical or psychological well-being, or a temporary change in their social circumstances which makes it difficult for them to be maintained in their own home without a short period of rehabilitation or intervention from UCR. Job description Job responsibilities <ol> <li>Establish positive relationships with the people we provide care for within professional boundaries, promoting dignity, choice, and respect</li> <li>Working with people to encourage them to be able and independent by providing support and personal care to a range of service users in vastly different circumstances.</li> </ol> <ol> <li>Providing personal care, including washing, dressing, toileting, shaving, mouth care, catheter care, feeding, and meal preparation, with the objective of encouraging people to do these tasks independently. Support and enable service users to improve or maintain their mobility through exercise and the use of mobility appliances or fitting equipment ifappropriate.</li> </ol> <ol> <li>Recording/Documentation accurately. Read, respond, and act upon support plans, risk assessments, manual handling assessments, medication profiles, and other written information within the person's home. IT skills by completing mileage, booking A/L, toil, and applying for internal training on the system.</li> </ol> <ol> <li>Assist people, where appropriate, manage and take their prescribed medication according to their individualised medication profile and medication policy, be competent in dispensing medication from boxes and bottles, applying pain patches, contact chemist re medication, collection, and delivery prescriptions. Be competent in assisting a service user with stoma care and catheter care to recognise risks and report concerns to the appropriate person.</li> </ol> <ol> <li>Assess for equipment, assistive technology, and minor / major adaptations. To consider any preventative measures necessary to maintain independence, provide equipment, demonstrate, and instruct individuals, carers, and other professionals in the safe use of and provide ongoing training when required. Work will be carried out in patients own homes and the activities will include: a) Implementing treatment to protocols and based on competencies. b) Monitoring progress and feeding back to the registered practitioner or assistant practitioner c) Making minor adjustments to treatment programmes within predetermined limits d) Assisting registered practitioners with complex treatment. e) Community participation: support the individual and their families to identify community activities that will support the individual to maintain their connections with themselves, the people, and the environment surrounding them. f) Ability to use technology and interpret data to inform Reablement plans</li> </ol> <ol> <li>Attend training as identified through appraisal, in line with national minimum care standards, Skills Training and Council policy, and be proactive in any development opportunities as they arise. To assist in the induction of new colleagues and to maintain positive relationships within the team and beyond.</li> </ol> <ol> <li>Support and participate in treatment/exercise regimes and rehabilitation plans identified by other team members undertaking basic nursing, occupational therapy and physiotherapy roles following appropriate training, i.e., putting a splint on foot and following the exercise regime laid out, use of walking aids, deliver, and fit equipment.</li> </ol> <ol> <li>The initiative, to have a responsible attitude and a creative approach, to be open, you try new ways of working with service users and their carers. The ability to work alone and use your own initiative, however, also raise any issues that you feel need supervisory support and may have to deal with any emergency.</li> <li>Will be required to work in the homes of our service users. The types homes include houses, flats, sheltered housing, caravans, etc. some of which may be unpleasant or disagreeable, referring the difficult situations to the Locality Manager or Community Service Manager. This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed; the responsibility level of any other duties should not exceed those outlined above.</li> </ol> Job description Job responsibilities <ol> <li>Establish positive relationships with the people we provide care for within professional boundaries, promoting dignity, choice, and respect</li> <li>Working with people to encourage them to be able and independent by providing support and personal care to a range of service users in vastly different circumstances.</li> </ol> <ol> <li>Providing personal care, including washing, dressing, toileting, shaving, mouth care, catheter care, feeding, and meal preparation, with the objective of encouraging people to do these tasks independently. Support and enable service users to improve or maintain their mobility through exercise and the use of mobility appliances or fitting equipment ifappropriate.</li> </ol> <ol> <li>Recording/Documentation accurately. Read, respond, and act upon support plans, risk assessments, manual handling assessments, medication profiles, and other written information within the person's home. IT skills by completing mileage, booking A/L, toil, and applying for internal training on the system.</li> </ol> <ol> <li>Assist people, where appropriate, manage and take their prescribed medication according to their individualised medication profile and medication policy, be competent in dispensing medication from boxes and bottles, applying pain patches, contact chemist re medication, collection, and delivery prescriptions. Be competent in assisting a service user with stoma care and catheter care to recognise risks and report concerns to the appropriate person.</li> </ol> <ol> <li>Assess for equipment, assistive technology, and minor / major adaptations. To consider any preventative measures necessary to maintain independence, provide equipment, demonstrate, and instruct individuals, carers, and other professionals in the safe use of and provide ongoing training when required. Work will be carried out in patients own homes and the activities will include: a) Implementing treatment to protocols and based on competencies. b) Monitoring progress and feeding back to the registered practitioner or assistant practitioner c) Making minor adjustments to treatment programmes within predetermined limits d) Assisting registered practitioners with complex treatment. e) Community participation: support the individual and their families to identify community activities that will support the individual to maintain their connections with themselves, the people, and the environment surrounding them. f) Ability to use technology and interpret data to inform Reablement plans</li> </ol> <ol> <li>Attend training as identified through appraisal, in line with national minimum care standards, Skills Training and Council policy, and be proactive in any development opportunities as they arise. To assist in the induction of new colleagues and to maintain positive relationships within the team and beyond.</li> </ol> <ol> <li>Support and participate in treatment/exercise regimes and rehabilitation plans identified by other team members undertaking basic nursing, occupational therapy and physiotherapy roles following appropriate training, i.e., putting a splint on foot and following the exercise regime laid out, use of walking aids, deliver, and fit equipment.</li> </ol> <ol> <li>The initiative, to have a responsible attitude and a creative approach, to be open, you try new ways of working with service users and their carers. The ability to work alone and use your own initiative, however, also raise any issues that you feel need supervisory support and may have to deal with any emergency.</li> <li>Will be required to work in the homes of our service users. The types homes include houses, flats, sheltered housing, caravans, etc. some of which may be unpleasant or disagreeable, referring the difficult situations to the Locality Manager or Community Service Manager. This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed; the responsibility level of any other duties should not exceed those outlined above.</li> </ol> Person Specification QUALIFICATIONS / TRAINING Essential <ul> <li>English and Math GCSE grade 9-2 (A*-E) or equivalent</li> <li>Competence based level 3 Qualification e.g. NVQ or Diploma in Adult Care</li> <li>Willing towards Trusted assessor Accreditation</li> </ul> KNOWLEDGE, EXPERIENCE &amp; EXPERTISE Essential <ul> <li>Working with a range of people delivering care or support in the community</li> <li>Skilled understanding of the needs of people with Dementia including an understanding of promoting independence and choice to the individual</li> <li>Practical experience of using equipment relating to care or willing to learn</li> <li>Understanding of Person centred Approaches</li> </ul> Desirable <ul> <li>Provide high quality support to people in their own home</li> <li>Flexible working responding to the ever changing demands/needs of a community based service</li> <li>Work with people in goal setting, devise support plan to enable the person to maximize their independence and rehabilitation through reablement process and emotional support. Work with people to assess for equipment, assistive technology, and minor/major adaptations where appropriate including carers. To provide and / or install aids/ equipment and Assistive Technology</li> </ul> COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential <ul> <li>Excellent communication skills verbal, non-verbal and written</li> <li>Able to plan and prioritise workload</li> <li>Ability to demonstrate flexibility and initiative</li> <li>Ability to work effectively as a member of a team</li> <li>Ability to undertake training and apply new understanding</li> <li>Ability to maintain judgement when working under pressure</li> <li>Ability to work effectively as a member of a team</li> </ul>Person Specification QUALIFICATIONS / TRAINING Essential <ul> <li>English and Math GCSE grade 9-2 (A*-E) or equivalent</li> <li>Competence based level 3 Qualification e.g. NVQ or Diploma in Adult Care</li> <li>Willing towards Trusted assessor Accreditation</li> </ul> KNOWLEDGE, EXPERIENCE &amp; EXPERTISE Essential <ul> <li>Working with a range of people delivering care or support in the community</li> <li>Skilled understanding of the needs of people with Dementia including an understanding of promoting independence and choice to the individual</li> <li>Practical experience of using equipment relating to care or willing to learn</li> <li>Understanding of Person centred Approaches</li> </ul> Desirable <ul> <li>Provide high quality support to people in their own home</li> <li>Flexible working responding to the ever changing demands/needs of a community based service</li> <li>Work with people in goal setting, devise support plan to enable the person to maximize their independence and rehabilitation through reablement process and emotional support. Work with people to assess for equipment, assistive technology, and minor/major adaptations where appropriate including carers. To provide and / or install aids/ equipment and Assistive Technology</li> </ul> COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential <ul> <li>Excellent communication skills verbal, non-verbal and written</li> <li>Able to plan and prioritise workload</li> <li>Ability to demonstrate flexibility and initiative</li> <li>Ability to work effectively as a member of a team</li> <li>Ability to undertake training and apply new understanding</li> <li>Ability to maintain judgement when working under pressure</li> <li>Ability to work effectively as a member of a team</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Calderdale and Huddersfield NHS Foundation Trust Address Bowling Mill Dean clough level 4 Halifax HX3 5AX Employer's website

Independent Living Officer

Neighbourhood Manager Location: Hybrid / Ealing Salary: £34,800.00 - £37,070 Contract: Permanent / Full time Working hours: 35 hours per week Mon-Fri 9am-5pm This role requires a Standard DBS check. About us A2Dominion is a housing provider operating acrossSouthern England. With a rich history spanning over 70 years, we are committedto creating vibrant, sustainable communities that enhance the lives of ourresidents. At A2Dominion, we pride ourselves on our values of integrity,innovation, and inclusivity. With a dedicated team of professionals, weconsistently strive to exceed industry standards. Role overview Are you ready to make a real impact in the heart ofvibrant communities? As a Neighbourhood Manager at A2Dominion, no two days willever be the same. You'll be the face of the company, directly shaping the livesof residents by providing the support, care and attention that make theircommunities thrive! You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing buildingsafety, to handling tendency issues like Noise Complaints andsafeguarding, you'll be at the forefront of creating vibrant, thrivingcommunities. If you're passionate about making a difference, buildingstrong relationships, and driving high-quality service, this is youropportunity to help shape the future of our communities! Key responsibilities - Conduct estate, scheme, and property inspections tomaintain high standards of safety and cleanliness. - Support residents with tenancy management issues such asnoise complaints, disputes, and safeguarding concerns. - Work closely with internal departments and externalpartners to address building maintenance and safety. - Engage with residents through regular communication,ensuring their concerns are heard and acted upon. - Provide tailored support to vulnerable individuals andfamilies, ensuring their needs are met. - Gather feedback from residents to continually improveservices and ensure satisfaction. - Represent the company in external meetings, attend courtproceedings, and support residents through various issues. More about you You're passionate about making a difference and have astrong foundation in housing management, with experience or a willingness tolearn about building safety, fire safety, and tenancy issues. You understandthe importance of safeguarding and are committed to helping residents,especially vulnerable groups, feel safe and supported. You have some experience in managing tenancy matters,such as noise complaints, and an understanding of housing law and regulations,or you're eager to develop your knowledge in these areas. You thrive inproblem-solving, and you're able to communicate clearly and effectively withresidents from all backgrounds, simplifying complex issues when needed. You'reIT-savvy, comfortable with tools like Outlook, Word, Excel, and confidentadapting to new systems quickly. You also have an eye for detail when it comesto data. You're ready to step into a role where your skills willmake a lasting impact! Application process Please attach a tailored CV for this role, ensuring it highlights relevantexperience and provides explanations for any employment gaps. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staffbenefits. For this role, these include: -25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years ofservice -Up to 8% contributory pension In addition, all permanent and fixed-term employeesreceive a generous annual allowance of up to £300 to use towards health andlifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employeeshave access to cycling equipment throughout the year and can pay via monthlysalary deductions. A2Dominion Group is a Disability Confident Employer which means that weare committed to employing disabled people and will: actively look to attractand recruit disabled people, provide a fully inclusive and accessiblerecruitment process, offer an interview to disabled applicants who meet theminimum criteria for the job, be flexible with assessing people so disabledapplicants have the best opportunity to demonstrate that they can do the job,make reasonable adjustments as required. At A2Dominion Group, we recognise the positive value ofdiversity, promote equality and inclusivity in our hiring processes. We alwaysaim to recruit the person who is most suited to the job and welcomeapplications from people of all backgrounds - men and women, people of allages, sexual orientations, nationalities, religions, and beliefs. If you require a reasonable adjustment during the recruitment process, pleasecontact our Resourcing Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> Meeting the role requirements We recognise that some females will only apply for a role if they meet 100% ofrole requirements. If this sounds like you, we'd still encourage you to applyand also to arrange a call with one of our Resourcing Team to discuss yourapplication further at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, andinclusivity make us better. We embrace the unique contributions of our peopleand seek to create a workplace where everyone feels like they belong. Find outwhy our people love working with us. Join us at A2Dominion, where yourexpertise will be integral to our recovery journey, creating lasting positivechanges in the lives of our customers. If you possess the right motivation anddrive to contribute to our recovery and change initiatives, we invite you toapply and be a crucial part of our team. Closing date for this role is 25th July 2025, we reserve the right toclose this role upon appointment of a successful candidate.

Neighbourhood Manager

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy East Dulwich site. About Us Harris Primary Academy East Dulwich is one of East Dulwich's newest schools and is part of The Harris Federation of Schools which has an established track record of high standards. In 2017 and 2023, the Academy was graded OUTSTANDING in all areas by OFSTED. Children are at the heart of all we do. We are a happy, welcoming and inclusive school, supporting a rich diversity of families in our area. Our vision - Achieving Success Together - recognises the importance of the relationship between school and home in children's development. Parents/carers are welcome as partners in their child's education and there is a strong parent group who work hard to promote the school, raise funds and support learning. We provide a vibrant learning environment which nurtures and supports children. Pupils are encouraged to be responsible for their learning, to grow in confidence and become independent. In recognition of the work in this area, the school received UNICEF's Rights Respecting School Award in 2017. We offer an exciting and engaging curriculum where teachers and pupils work together to ensure high quality learning experiences that enable every pupil to achieve their very best. This includes well-structured lessons, opportunities to learn to play a musical instrument, to use new technologies, to learn outside the classroom through engaging educational visits and to learn away from home through high quality residential trips in Key Stage 2. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

The role Job Title: Local Housing Manager (Roaming) Location: Various Locations Salary Banding Range: £39,841 - £41,937 - Dependent upon experience Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing &amp; estate services to our rented properties accross a geographical patch. This role will see you covering &amp; supporting various locations London Boroughs Merton, Wandsworth, Lambeth, Southwark, Lewisham, Croydon, Sutton, Richmond, Kingston.Counties of Surrey and Hampshire. As our Roaming Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal &amp; external services to meet the diverse range of needs of our customer base by delivering services both on an individual &amp; local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed:<ul><li>Essential car user</li><li>Experience of working in a social housing setting is essential</li><li>Experience of working within a supported housing environment is desirable</li><li>Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart.</li><li>At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week.</li><li>At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible</li><li>Ability to collaborate, network and be a strong team player</li><li>Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential</li><li>Experience of excellent administration skills &amp; analysing customer feedback to achieve service improvements</li><li>Attention to detail and accuracy in writing, reporting and numeracy</li><li>Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing</li><li>Ability to self-manage a varied and demanding workload, prioritising and organising too</li><li>A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy &amp; passion</li><li>The ability to manage and report on projects against agreed targets</li><li>Must possess excellent office management skills, managing inboxes, keys etc</li><li>Must be willing to work flexible hours as required</li></ul>Desirable<ul><li>Housing qualification</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three yea Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

We're Centrick - residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance - we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact - for our clients, customers, and communities. So, who are we looking for? As Tenancy Operations Manager, you will play a pivotal role in driving operational success across a varied portfolio of residential properties - including social housing schemes, private rented, and mixed-use assets. You will lead an in-house team of 4+ tenancy professionals alongside a network of partner agents nationwide, ensuring key performance indicators such as void control, proactive/reactive maintenance, tenancy sustainment, and regulatory compliance are consistently achieved. You'll act as the primary point of contact for clients, including housing associations, local authorities, and private investors, ensuring tenancy operations meet social housing standards, including adherence to the Regulator of Social Housing (RSH) codes, Housing Health and Safety Rating System (HHSRS), and Equality Act requirements. What you'll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. <ul> <li>Lead, motivate, and develop a high-performing tenancy team, including operational coordinators, ensuring excellent service delivery aligned with social housing tenancy management principles.</li> <li>Oversee portfolio KPIs including void minimisation, tenancy sustainment initiatives, timely maintenance interventions, and compliance with statutory and contractual obligations.</li> <li>Ensure tenancy operations uphold the highest standards of social housing compliance, including tenancy audits, rent collection protocols, safeguarding vulnerable tenants, and anti-social behaviour management.</li> <li>Manage escalated complaints and resolve tenancy disputes with sensitivity and fairness, ensuring compliance with the Housing Ombudsman's complaint handling code.</li> <li>Collaborate closely with Asset Managers and social housing clients to align tenancy services with strategic objectives and social value outcomes.</li> <li>Lead the smooth onboarding and integration of new social housing portfolios, HMOs, and mixed-tenure schemes, ensuring regulatory compliance and tenant engagement.</li> <li>Oversee all core tenancy functions: applicant registration, property viewings, tenancy agreements, inventory management, rent arrears control, and deposit administration.</li> <li>Coordinate with maintenance teams and contractors to ensure health &amp; safety compliance, responsive repairs, and planned maintenance aligned with social housing standards.</li> <li>Champion a culture of tenant engagement, wellbeing, and community integration, supporting tenancy sustainment and reducing turnover.</li></ul>What you need to succeed <ul> <li>Minimum 2 years' team leadership experience in social housing tenancy management, asset management, or residential lettings operations.</li> <li>Strong knowledge of social housing legislation, including tenancy law, the Regulator of Social Housing's standards, HHSRS, and safeguarding.</li> <li>Proven track record of managing operational teams delivering high-quality tenancy services and driving continuous service improvement.</li> <li>Experience working with vulnerable tenants, applying tenancy sustainment best practices and compliance frameworks.</li> <li>Excellent communication, stakeholder management, and leadership skills.</li> <li>A proactive approach to problem-solving, risk mitigation, and performance monitoring.</li> <li>Passionate about delivering social value and improving tenant outcomes.</li></ul>Why join us? <ul> <li>Time to Recharge: 25 days' holiday plus bank holidays</li> <li>Future Security: Enhanced pension scheme based on role</li> <li>Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards</li> <li>Health &amp; Wellbeing: Medicash virtual GP, therapies, dental and optical support</li> <li>Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most</li> <li>Learning &amp; Development: Study support and access to our dedicated academy to help you grow professionally and personally</li> <li>Mental Health Support: 24/7 mental health services</li> <li>Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way</li> <li>Giving Back: One volunteer day annually to support a charity or cause close to your heart</li> <li>Reward Platform: Monthly perks how you like</li></ul>At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.

Housing Operations Manager

Location: Scunthorpe Contract: Full Time About Us Are you an experienced Deputy Manager looking for your next career adventure? Are you passionate about supporting and inspiring people we support to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential? We are seeking a dedicated and experienced Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our home, ensuring the highest standards of care and compliance with regulatory requirements. Key Responsibilities: <ul> <li>Ensure the service meets the requirements of the Health and Social Care Act 2008 and CQC/CIW Fundamental Standards</li> <li>Maintain high-quality service delivery</li> <li>Ensure good communication and links with all stakeholders</li> <li>Ensure service delivery is person-centered, accessible, flexible, and reliable</li> <li>Effectively manage the staff team</li> <li>Implement and maintain service delivery to meet Quality Assurance policy standards</li> <li>Carry out administrative tasks related to the role</li> <li>Oversee finances and budgeting</li> <li>Train and develop staff</li> </ul>Requirements: <ul> <li>Ability to lead and motivate staff, delegate tasks, and manage multiple priorities</li> <li>Knowledge of regulatory requirements and standards</li> <li>Proven experience as a Care Manager/Service Manager/Deputy Manager or Registered Manager</li> <li>Relevant qualifications in health and social care</li> <li>Strong leadership and management skills</li> <li>Excellent communication and interpersonal skills</li> </ul>Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: <ul> <li>Competitive salary</li> <li>Wagestream - a financial health app that gives you the ability to receive optional pay advances</li> <li>Opportunities for ongoing education and professional growth</li> <li>Employee welfare and wellbeing initiatives</li> <li>Access to counseling services and mental health programs</li> <li>Recognition schemes, team events and social activities</li> <li>Employee discount schemes across a range of retailers and services</li> <li>Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards</li> <li>A supportive and inclusive work environment that values employee well-being</li> <li>Opportunities for team building and social engagement</li> </ul>Apply Now! Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

House Manager

Job Description Neighbourhood Housing Officer SO2: Starting salary £41,580 pa rising in annual increments to £42,861 per annum incl LW About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team and the Role: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. The team is responsible for: <ul><li>Tenancy and estate management</li><li>Investigating nuisance and anti-social behaviour</li><li>Resident engagement</li><li>Delivering excellent customer care</li></ul>You will initially be based in North Area Housing Office and will responsible to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. Primary focus will be a proactiveness to ensure the deliver of high-quality housing management and customer services, fostering strong community relations and maintaining safe, pleasant living environments for our resident across a designated patch, while fulfilling the legal and contractual obligations to the tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained in line with the contractual agreement in place and provide advice, information and reports on any housing management matter. The successful candidates must have the following key attributes: • Be able to produce clear, succinct and well-structured written work; • Effectively manage own workload; • Conveys messages effectively; • Establishes clear targets and meets them; • Have an understanding of local political agendas; • Demonstrate resilience to pressure; • Maintain professionalism at all times • Strong problem solving abilities • Conflict resolution skills • Strong understanding of housing legislation • Good communication and interpersonal skills • High level of organisational skills with the ability to manage multiple priorities. • Diligence in managing records, documentation and follow up actions. To be considered for interview, your CV and supporting statement will clearly evidence: In this section, provide a short and concise summary of the values, behaviours, and skills needed for success. Use bullet points for specific skills, experiences, or qualifications. Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:Cbiggs@lambeth.gov.uk" target="_blank">Cbiggs@lambeth.gov.uk</a> How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Thursday 31 July 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Neighbourhood Housing Officer

Job Description Job Title: Housing Litigation Solicitor Contract Type: Permanent Salary: £47,931.84 per annum (£52,920.80 is achieved after 12 months successful performance in the role) Working Hours: Full Time - 35 Hours Working Pattern: Monday to Friday Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as an Housing Litigation Solicitor The Riverside Group Limited (TRGL) has a requirement for a Housing Litigation Solicitor who will be part of and support the in-house Legal Team with the provision of high quality, well-judged and informed legal advice to the operational business in relation to its housing management functions and housing litigation. To ensure that all casework is well managed and dealt with in an efficient and cost-effective manner, ensure that the business' regulatory, legislative and common law obligations are met. To raise awareness of developments within the sector, identify risk and provide training as required to the business, be an effective business partner to key internal stakeholders within the business who require support and advice in respect of their housing management operations and housing litigation. This role is specific to supporting our Social Housing Team, however, subject to business need there may be a requirement to assist with other business areas and conduct work not set out under 'accountabilities' below, such as disrepair, building compliance, compensation requests, complaints. About you We are looking for someone who: <ul> <li>Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university).</li> <li>Professional legal qualification as recognised by the Solicitors Regulation Authority or equivalent body. </li> <li>Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. </li> <li>Experience of successfully managing a large caseload successfully, achieving excellent outcomes.</li></ul>Why Riverside? One Housing is part of Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Accountabilities or "What You Have to Do" Legal Advice <ul> <li>Conduct contentious casework to provide high quality, responsive and consistent legal advice on housing management matters, disputes, and housing litigation across the business, including but not limited to: <ol> <li>Anti-Social Behaviour cases</li> <li>Possession proceedings (unauthorised subletting/tenancy fraud/unauthorised occupiers/trespass)</li> <li>Injunctions</li> <li>Contempt of Court applications </li> </ol></li> <li>Provision of high-quality legal advice on non-contentious housing matters including but not limited to assignment, succession, mutual exchange, service charges, persons left in occupation, Equality Act 2010. </li> <li>Manage a caseload of contentious and non-contentious matters with a view to ensuring sensible outcomes for the business. </li> <li>Attend and represent the business at Court as required. </li></ul>Role in the team <ul> <li>Support the Housing Litigation Team to reduce spend on external legal advice by carefully managing external instructions. </li> <li>Support the Housing Litigation Team with identifying and delivering training for the wider business to upskill colleagues and promote a knowledgeable workforce. </li> <li>Support the Housing Litigation Team with the improvement of systems and processes used within the Legal Team and the wider business to deliver a value-for-money service. </li> <li>Support the Housing Litigation Team with maintaining their case management system and any other databases used for auditing purposes. </li> <li>Support the Legal Team to ensure that risks to the business are appropriately managed. Ask the right questions at the right time, appropriately challenging the business where required. </li> <li>Work in partnership with other teams within the business and attend business partner meetings with the Housing Litigation Team's key internal stakeholders. Assist the Housing Litigation Team to maintain strong working relationships with internal stakeholders across the business. </li> <li>Be an excellent ambassador for the team and support the business positively and constructively in achieving its corporate objectives.</li> <li>Adhere to the business' policies and procedures. </li> <li>Assist in applying robust reporting processes and help the Senior Housing Litigation Solicitor develop good quality management information to demonstrate the impact of the Legal Team. </li></ul>Learning and development <ul> <li>Develop knowledge of new areas of law if required, in order to support the Housing Litigation Team in delivering high-quality legal advice. </li> <li>Work towards personal and team objectives and attend training opportunities, as required.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Degree from a recognised UK university or equivalent (or qualification gained from a non-UK university). </li> <li>Professional legal qualification as recognised by the Solicitors Regulation Authority or equivalent body. </li> <li>Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. </li> <li>Experience of successfully managing a large caseload successfully, achieving excellent outcomes. </li> <li>Knowledge of the pre-action protocols and Civil Procedure Rules. </li> <li>Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing.</li> <li>Practical awareness and/or experience of the Data Protection Act 2018. </li> <li>Can demonstrate having worked successfully in a complex organisation.</li> <li>Excellent written and oral communication skills and confident in advocacy. </li> <li>Excellent database management skills and experience of using a case management system. </li> <li>High level of IT literacy and excellent research skills. </li> <li>Ability to build strong working relationships within TRGL, the wider Group and with external stakeholders and advisers.</li> <li>Excellent attention to detail and organisational skills. Ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li> <li>Outcome focussed with strong analytical skills, including the ability to analyse, sort and summarise information.</li> <li>Ability to work independently, using own initiative, taking ownership for decision-making and proposing solutions to issues identified.</li> <li>Ability to take ownership for workload. </li> <li>Can demonstrate a high level of motivation, resilience, and commitment to provide a high performing service. </li> <li>Excellent team player who can work flexibly to meet business requirements.</li> <li>Commercially aware with a strong focus on continuous improvement, risk management and good governance. </li> <li>Customer focussed and ability to engage with internal and external stakeholders alike in an honest and transparent manner to inspire confidence, trust, and respect. </li> <li>Ability to influence and inspire others to work innovatively and proactively. </li> <li>Can demonstrate a commitment to Equality, Diversity, and Inclusion in the workplace and in the delivery of legal services. </li> <li>Commitment to continual professional and personal development within TRGL Legal Team on a long-term basis. </li></ul>Desirable Experience of working in the social housing sector, ideally in or for a housing association or local authority, or for tenants in private practice Additional Information <ul> <li>This is a hybrid role with remote working but the expectation to attend head office in Speke, Liverpool and/or any other TRGL offices, in accordance with the demands of the business.</li> <li>The Group has offices across the UK and on this basis, they may be the rare occasion that the role holder travels to other locations to effectively perform this role. </li> <li>The role will be exposed to sensitive information; therefore, the role holder is expected to maintain levels of confidentiality at all times.</li> <li>To fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. </li> <li>The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Housing Litigation Solicitor Social Housing 1-3

About The Role We are looking for a Financial Inclusion Officer to join our Early Help and Prevention Team. You will be providing a valuable financial inclusion service to all of our residents in order to reduce financial exclusion across our district. You will work with a range of new and existing customers who require advice, support and monitoring across all areas of financial inclusion, including debt advice, welfare benefits advice, and financial capability. You will be supporting tenancy sustainment by enabling customers to manage their financial commitments to be able to retain suitable accommodation and prevent homelessness where possible. Alongside the prevention of wider personal debts and income maximisation. You will be working as part of a team responsible for the delivery of a high quality service to all customers across People Services. This a part time post for 19 hours per week. About You The successful candidate will have: <ul> <li>extensive knowledge of a wide range of benefits (including welfare reform), together with excellent knowledge of working in an advisory role </li> <li>experience of handling case work and referring to relevant organisations</li> <li>knowledge of completing applications for benefits, grants, appeals and funding </li> <li>understanding the principals of budgeting for low income families </li> <li>good understanding of equality and diversity</li></ul>You will: <ul> <li>deliver a customer focused financial inclusion service which embraces North Norfolk District Council's culture, current and future legislation, policy and procedure and best practice</li> <li>provide a tailored service to help customers manage their finances and improve their financial capability avoiding legal action and potential eviction</li> <li>work closely with teams in People Services to prevent homelessness, ensuring appropriate support has been offered prior to eviction action</li> <li>hold a driving licence and have the ability to drive, as this role will require extensive travel across the district</li> <li>provide advice and assistance to customers, helping them find solutions to difficulties with claiming benefits, multiple debts and poverty</li> <li>offer guidance and support to vulnerable customers to help them manage their finances and prevent debt build up</li> <li>operate flexible working hours to make sure all customers have access to this service</li> <li>ensure good standards of case management are maintained on the relevant financial computer systems, recording all notes and actions clearly, accurately, and appropriately</li></ul>The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential. Appointment to this post is subject to a satisfactory Baseline Personnel Security (BPSS) check, which includes a basic DBS verification of unspent criminal records. Closing date: 11.59pm on Monday 28 July 2025 Interviews: Tuesday 12 August 2025 For an informal discussion, please contact: Emma Peck, Early Help &amp; Prevention Team Leader Telephone: 01263 516229 Email: [email protected] Sonia Shuter, Early Help &amp; Prevention Manager Telephone: 01263 516173 Email: [email protected] About Us North Norfolk is a fantastic place to live, work and visit - covering over 360 sq miles of coastal and rural environment, with a population of over 100,000 people living in 120 distinct communities, our District is one of England's top holiday destinations and a place where people positively choose to live. We're committed to promoting equality of opportunity for the people and communities of North Norfolk. We respect and value differences in our district and across our workforce, and we want everyone to feel included and able to play their part in making North Norfolk a great place to live, learn, work and visit. Our coast and environment are extremely important to us. Recognising that North Norfolk faces a very real threat from climate change, the Council has declared a climate emergency. We have developed a Net Zero strategy to support our ambitions and all staff have a role to play in meeting our carbon reduction targets. We have a supportive culture that enables our people to learn and grow through attending courses, e-learning, and their daily job roles. We provide excellent opportunities for communication through updates from Directors and the Chief Executive. Our our onsite recognised union is UNISON. Our Cromer office is clean, modern and light, with onsite lunchtime catering and free onsite parking. As one of the largest employers in the district, we offer several benefits to all our employees: <ul> <li>employee assistance program</li> <li>discounts portal</li> <li>salary sacrifice schemes (bikes, home electricals and EV car leasing - available after completion of probation period).</li></ul>You will also enjoy: <ul> <li>a good work-life balance, with many roles following our hybrid approach to work (if your role supports hybrid working, all we ask is that you have a stable and reliable internet connection)</li> <li>25 days' holiday per year, plus bank holidays, increasing to 30 days after 5 years' service (assuming the role is full-time)</li> <li>access to an excellent local government pension scheme based on your local authority career average earnings</li></ul>We encourage applications from all suitably qualified persons regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Financial Inclusion Officer

The Vacancy Leading the home ownership team as our Home Ownership Manager you'll be ensuring that the team deliver excellent services to our customers. The home ownership team provide Housing management support to Aster Leasehold and Shared ownership customers, we also process Right to buy and right to Acquire applications for existing customers to enable them to become homeowners. As the lead for the team you'll be ensuring that objectives and targets are developed, set, implemented and reviewed regularly. You'll use performance monitoring and management to ensure that an effective service is provided. Responsibilities within the role will include - <ul> <li>Promoting a culture of openness, customer focus, participation, good performance and accountability within the team.</li> <li>Monitoring team performance and empowering the team to provide high quality services.</li> <li>Supporting the senior leaders in the regular review of policies and procedures, whilst remaining fully up to date with current legislative and regulation requirements.</li> <li>Reviewing and developing the service, ensuring value for money and continual improvement</li> <li>Working with teams from across the Aster Group to ensure seamless delivery for our customers.</li> <li>Being responsible for delegated budget, ensuring focus on areas of highest priority, whilst maintaining value for money</li> <li>Managing Stage 2 complaints effectively</li></ul>About you You will come to the role as an experienced housing leader, understanding the challenges of leading a remote team. You'll be able to provide demonstrable experience and understanding of home ownership customers and their needs. You will also need to support the team through this period of change, with empathy, understanding but also giving assurance and expectations You'll be experienced in service delivery, process improvement and budget maintenance, being able to demonstrate through previous experience how you have led a strong and effective team. You will be able to show how you have worked with challenging and vulnerable customers and achieved successful results for them and your team. You will ideally be a professional qualified member of CIH. This is a hydrid role, so you can base yourself from home if you wish. The role will require you to travel within our operating region to support the team, so you'll require a full UK driving licence and access to a vehicle for work purposes. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake a basic DBS check if successful. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. At present all interviews are being held using Microsoft Teams. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Home Ownership Manager

About the role 2 x Full Time Homeless Assessment Officer (Fixed term contract 2 years) Grade 10 £34,314 - £37,035 PA An exciting opportunity has arisen within the Homeless Assessment and support services by for a Full time Homeless Assessment Officer. The Homeless Assessment and support services team are a dynamic and focused team who seek to provide comprehensive housing advice and interventions to prevent and alleviate homelessness. The post holder will be required to be the first point of contact for customers accessing the service in several different ways, this can by direct presentation to the service over the telephone in writing or via our online access portal. A key area of the role is assisting customers with self help and where necessary identifying solutions to housing problems, sourcing and providing Positive prevention outcomes and helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures. This role requires someone who has: <ul><li>The ability to interpret and apply homeless legislation</li></ul><ul><li>Experience of providing housing and homelessness advice along with preventing homelessness. </li><li>Knowledge of the different types of housing options available</li><li>Ability to work flexibly and place the customer at the centre of service delivery</li><li>Working knowledge of Information Technology</li></ul>The post holder will be required to work from various locations across the Borough (subject to change) and undertake visits as and when required by the service plus participate in the out of hour's rota. About Bury The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

Homeless Officer

The Vacancy Are you passionate about delivering great customer service and supporting communities? Do you thrive in a busy, people-focused role? We're looking for a proactive and organised Housing Advisor to join our Housing Services team at Wythenshawe Community Housing Group (WCHG). About the Role As a Housing Advisor, you'll be the first point of contact for customers, helping to resolve a wide range of housing enquiries quickly and effectively. You'll provide a high-quality administrative and customer-facing service across all areas of Housing Services, while working closely with Neighbourhood Officers and other colleagues to support tenancy management and service delivery. This is a great opportunity for someone who enjoys helping people, thrives in a fast-paced environment, and is keen to grow their knowledge of housing services. What You'll Be Doing <ul> <li>Handling customer enquiries in person, online and by phone, aiming for first-time resolution</li> <li>Providing advice and signposting on housing-related matters</li> <li>Supporting administrative processes including tenancy changes, terminations and application assessments</li> <li>Helping residents access online services and digital tools</li> <li>Keeping accurate records using housing management systems</li> <li>Working flexibly across teams and supporting wider service delivery</li> <li>Gathering customer feedback and helping us improve our services</li></ul>What We're Looking For <ul> <li>Experience working in a customer service environment</li> <li>Basic understanding of housing advice and tenancy processes</li> <li>Strong communication, interpersonal and organisational skills</li> <li>Confident using IT systems and keeping accurate records</li> <li>Able to work independently and as part of a wider team</li> <li>Resilient, positive and responsive to change</li> <li>A commitment to confidentiality, inclusivity and providing excellent customer care</li></ul>Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Housing Advisor

Full Time / 37 hours per week / Permanent Do you enjoy supporting people? Are you looking for a new exciting challenge in 2025 where no two days are the same? We are currently recruiting for 2 Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time permanent post based at the Dawn Centre. You'll work 37 hours a week, this will involve shift working to provide cover 24/7, 365 days per year on a rota basis. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place week commencing 25th of August

Temporary Accommodation Officer

Full Time / 37 Hours Per Week / Permanent Do you enjoy working with people and enjoy making a difference? We are looking for an enthusiastic Sheltered Housing Officer to become an asset to our Sheltered Housing Team and really make a difference. This will be by providing support, assistance and advice to vulnerable customers in our Sheltered Housing Scheme. Working in a front line, friendly and welcoming team you will provide support and assistance to our residents in our sheltered schemes across the city. We have a full time, permanent post working 37 hours per week. This will be on a rota basis which include weekends and bank holidays and and also to cover other staff absences. St Marks/Matthews Housing Office, however, you'll also be required to work at various sheltered housing locations around the city as and when required. What you'll be doing Within this varied role, not one day will be the same. You'll be working with vulnerable people daily, visiting their homes carrying out face to face interviews and making calls to residents living in the residential units. You'll also be required to visit various different residential units on a daily to ensure all Health &amp; Safety standards and Fire Regulations are met within in the unit. In addition, you may be requested to cover other units in the city. Following on from this, you'll be required to report on anything untoward be and liaise with other sections and contractors to ensure all repairs are maintained. You'll have the ability to deal with and resolve difficult situations with tact and diplomacy within the unit and complete the reports and using the relevant database. What you'll need With experience working in a public face-to-face environment whether this be in their home or residential home, you'll have the ability to act sensitively to the needs of customers from a wide variety of backgrounds and have a caring, compassionate, and understanding approach. In addition, you'll have considerable experience working specifically with vulnerable people in a caring coordinating role. You'll be an organised individual who will be able to plan and prioritise own workload. You'll have general clerical experience and be able to make accurate written notes, observations and interviews with the ability to store these in a secure and confidential way. You'll need to have access to your own transport to enable you to get to any of our 14 schemes across the city. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, look at the 'our approach to recruitment' page. For an informal discussion about the role, please contact Ramila at <a href="mailto:Ramila.Dhobi@leicester.gov.uk" target="_blank">Ramila.Dhobi@leicester.gov.uk</a> Interviews / Assessments will take place week commencing 4th of August

Sheltered Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Camden team. We have an exciting opportunity for a Recovery Coordinator to join our Camden Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Camden service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Allowance: Inner London Weighting of £4,133.14 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 27/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Roxy Felsman | <a href="mailto:roxy.felsman@cgl.org.uk" target="_blank">roxy.felsman@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Recovery Coordinator to join our Birmingham service, working specifically with prison leavers to improve outcomes and continuity of care rates on release. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: East Hub - Stechford, Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Work alongside the Entry Into Service team with a focus on managing all prison leaver referrals for the relevant hub in the community</li><li>Complete and log accurately all relevant assessments and interventions such as triages, alcohol audits, SADQs, recovery assessments, criminal justice assessments, risk assessments, DBST and harm reduction amongst other interventions</li><li>Support with NMP medical appointments, nurse reviews and psychosocial support as and when required</li><li>Promote engagement with external professionals and agencies whilst maintaining a service user led focus around community involvement</li><li>Work and liaise with other agencies involved with the service user's broader care plan including hospitals, GPs, community mental health teams, probation, police, prisons, housing and pharmacies</li><li>After completion of appropriate training or demonstration of relevant experience, carry out key harm reduction strategies such as offering Needle Exchanges and distribution of Naloxone</li><li>Adhere to safeguarding policies and complete outreach interventions such as home visits or joint appointments with associated professionals to clients, where required</li><li>Professional development through involvement with wider community hub activities by supporting open access responsibilities where possible</li></ul>About you: <ul><li>Experience in managing caseloads of people ideally within a CQC registered service or similar</li><li>An understanding of drug and alcohol issues and experience of working within a related field</li><li>An understanding of the criminal justice system and experience of working within a related field</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information e.g. case management reports and high-risk referrals</li><li>Excellent time management skills and an ability to work on own initiative, prioritising accordingly</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering the wider service and specific team objectives</li><li>Good working knowledge of mental health interventions, services, and good practice</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week along with an Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, cycle to work etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached job description for a more detailed outline of responsibilites and person sepecification. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please note: This post is subject to a Disclosure and Barring Service (DBS) Enhanced Adult check. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 29/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Oliver Moseley | <a href="mailto:ollie.moseley@cgl.org.uk" target="_blank">ollie.moseley@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Homeless Prevention Officer, you will have an excellent working knowledge of homelessness and allocations. You will have experience of delivering a high level of customer service, providing assistance to those seeking re-housing, including those affected by homelessness You will be a great communicator, who is performance driven, with a commitment to delivering a high-quality housing options service. You will be required to carry out full investigations into a person's homelessness application, in accordance with the Homeless Reduction Act and be committed to safeguarding vulnerable households. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we're looking for We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment Location The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions <ul> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fergus Downie, Service Manager <a href="mailto:Fergus.Downie@lewisham.gov.uk" target="_blank">Fergus.Downie@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £41,580-£42,861 per annum (SO2). N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media LinkedIn Facebook Twitter Instagram

Homelessness Prevention & Assessments Officer

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 29th July 2025Interview Dates: 5th/6th August 2025We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Apprentice Housing Assistant - Homelessness Services

Who are we looking for? We are looking for a highly motivated and enthusiastic Homeless Prevention Officer to join our very busy team to deliver homeless prevention and recovery interventions for those within the criminal justice system who are at risk of rough sleeping, with a focus on prison leavers. The role is a temporary post until 31st March 2026. The role requires effective multi agency partnership working between the Wakefield Council's Housing Needs Service and Wakefield Probation Service. You will be required to work flexibility to work from a range of different partnership sites including the Homeless Service, Probation Service and Prisons. You must have excellent interpersonal skills, the ability to communicate effectively at all levels &amp; personal resilience to working with challenging people. What will be expected from me? You will be required to provide prison in-reach and provide support, advice and assistance to those that will be homeless upon release from prison. You will be required to work with the Rough Sleeper Support Service and accommodation providers to prevent rough sleeping for those being released from prison and former rough sleepers who have previously been in prison, from returning to the streets through a range of prevention and recovery interventions. What I might be doing? <ul> <li>To interview homeless applicants and gather relevant information regarding their homelessness</li> <li>To ensure that all homeless offenders leaving prison have had their circumstances fully assessed</li> <li>To make relevant third-party enquiries and obtain information to help establish details of the case.</li> <li>To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and the need for emergency/temporary accommodation wherever possible.</li> <li>To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice.</li> </ul>Essential requirements: <ul> <li>Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.</li> <li>Good knowledge of Homeless legislation, guidance and good practice</li> <li>Knowledge and understanding of the work of the Criminal Justice System and Probation Service</li> <li>Good knowledge of accommodation options and services for homeless and vulnerable people including prison leavers and rough sleepers within the district.</li> </ul>What can I expect? <ul> <li>This is a Full-Time post of 37 hours per week.</li> <li>25 days of Holidays plus 8 Bank Holidays.</li> <li>Support and ongoing training.</li> <li>Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)</li> <li>The Local Government Pension Scheme (LGPS)</li> <li>Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.</li> </ul>For further information please contact Liz Rumbelow on 01924 304576 or 07881994782 Closing date is Day/Month 2021 at 23:59 (GMT)

Homeless Prevention Officer (Criminal Justice)

Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul><li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li> </ul>Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Service Charge Manager

Localities Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. These are several city wide locations available 3 x South Based from Northfield Office, Vineyard Road 3 x North Based from College Road 2 x East Based from Kings Road, Tysley Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Job Description Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul> <li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li></ul>Job Description and Person Specification Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description Localities Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. These are several city wide locations available 3 x South Based from Northfield Office, Vineyard Road 3 x North Based from College Road 2 x East Based from Kings Road, Tysley Job Description and Person Specification Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in London. At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We are looking for a Community Manager to join LinkedIn's UK and Pan Europe Editorial team. The right candidate will have a background in community management and engagement, plus experience in social media. They will possess excellent public speaking, copywriting and interpersonal skills. Responsibilities: <ul><li>Executing community management programmes and serving as an evangelist for LinkedIn's creator ecosystem and content offerings.</li><li>Onboarding and managing a roster of creators, executives and influencers, driving their growth through targeted strategies in key segments.</li><li>Analysing success using data-driven strategies and making recommendations to adjust strategies accordingly.</li><li>Devising content-led programming and delivering workshops.</li><li>Hosting monthly office hours to retain and inspire onboards.</li><li>Writing monthly communications to all onboarded voices and managing a LinkedIn Community Management Group.</li><li>Collaborating with the News team so that more content from our managed creators can be featured across various on-platform channels.</li><li>Partnering and collaborating with cross-functional teams on key projects and activations.</li><li>Staying up-to-date with industry trends and best practices in social media.</li></ul>Qualifications Basic Qualifications: <ul><li>3+ years of proven experience in community management, social media marketing or a related field, which requires extensive relationship building and management.</li><li>Fluency in English.</li></ul>Preferred qualifications: <ul><li>Competent public speaker and comfortable presenting to various audience sizes.</li><li>Familiarity with LinkedIn's mission, publishing tools and analytics.</li><li>Familiarity with graphic design tools such as Canva.</li><li>Strong writing skills, with a keen eye for detail.</li><li>Good understanding of Microsoft Teams' Webinar function and Zoom.</li><li>Prior experience in news, media, or social media marketing with a focus on video content.</li><li>A proactive and adaptable mindset, with the ability to thrive in a dynamic and ever-changing environment.</li><li>Ability to multi-task and work across different platforms and channels.</li><li>Ability to work independently, to deadlines, and as part of a team.</li><li>Strong organisational and time-management skills.</li></ul>Suggested Skills: <ul><li>Community management</li><li>Copywriting</li><li>Data-driven decision making</li><li>Strong communication skills</li><li>Public speaking</li></ul>Additional Information Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: <a href="https://legal.linkedin.com/candidate-portal" target="_blank">https://legal.linkedin.com/candidate-portal</a>.

190 Full Time Jobs in England