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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role Want a career where you can really make a difference? As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently. We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am-7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents. This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies. This a building based supported accommodation service but support to access the community will be needed in one of our services in Blackpool. Your day-to-day tasks will include: <ul> <li>Undertaking needs assessments </li> </ul> <ul> <li>Developing person centred support plans </li> </ul> <ul> <li>Building caring professional relationships with young people </li> </ul> <ul> <li>Providing advice, guidance and support to Young People to assist them in meeting their goals </li> </ul> <ul> <li>Daily Safeguarding and risk management </li> </ul> <ul> <li>Accurate record keeping and liaising with other professionals </li> </ul> <ul> <li>Planning transition and moves to permanent housing </li> </ul>Want to know more? Download the full job profile. Or hear what one of our current colleagues has to say about their role here Supporting young people with care and compassion - Places for People Please note you will work 36.25 hours per week over a 7-day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references. ESSENTIAL CRITERIA (MUST-HAVES) <ul> <li>Experience in a similar support-based role </li> </ul> <ul> <li>Knowledge of tenancy and support management </li> </ul> <ul> <li>Excellent communication skills </li> </ul> <ul> <li>Team player who can also work independently </li> </ul> <ul> <li>Strong IT and administrative skills </li> </ul> <ul> <li>Effective record keeping skills </li> </ul>More about you Supportive. Resilient. Organised. If you're those three things, this is the role for you! In a nutshell, here's who we're looking for: <ul> <li>You have experience of working with young people </li> </ul> <ul> <li>'Can't' isn't in your vocabulary. You radiate positivity and get things done with a smile. </li> </ul> <ul> <li>You're passionate about helping young people and always willing to rise to the challenge </li> </ul> <ul> <li>You're super calm in a crisis, dealing with challenges quickly and appropriately. </li> </ul> <ul> <li>You're efficient with a brilliant eye for detail. You love a system and recognise the importance of record keeping. </li> </ul>Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Young persons homeless support worker

<ul><li>Salary: £23,500 per annum, plus excellent benefits</li><li>Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch</li><li>Location: Beeches Lodge, Burnham, SL1 8FD</li></ul>About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health &amp; social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you'll have an outgoing and friendly personality with a love of people. You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you'll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you'll be rewarded <ul><li>Annual holiday entitlement of 24 days + Bank Holidays</li><li>A day off on your Birthday</li><li>Life Assurance</li><li>Eye Care reimbursement</li><li>Colleague Introduction reward scheme</li><li>Professional development and qualifications</li><li>Thorough induction and ongoing training</li><li>Immensely rewarding work</li></ul>About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Housing Manager

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each households unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Childrens social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li> <li>Develop a Personal Housing Plan according to the households circumstances</li> <li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li> <li>Liaise and negotiate with landlords and excluders</li> <li>Have a sound understanding of the possession proceedings process</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Select Workstyle Type which means you can expect to work in the following way: Flexible Worker <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless prevention Manager, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Officer

An exciting new role to work at one of our new projects in the Shrewsbury area where you will be a part of a team who supports individuals and households on site and throughout the Shrewsbury area. To provide night time welfare and housing support to households who have become homeless and placed into temporary accommodation at our Coton Hill House accommodation and also The Tannery in the town Centre when required. Working in unison with the day support staff and concierge team and Housing Options Team by supporting those in temporary accommodation to progress with their homeless case and to identify barriers such as mental health, substance misuse, domestic abuse, employment and debt management. To actively support households while in temporary accommodation and becoming tenancy ready by providing support to enable them to transition from temporary accommodation and into their own settled home within the community and living as independently as possible. For further information, please see attached documents. We would love to get to know you more so please give us a call if you would like to discuss this role or our team. You can call Gemma Jones, Housing Support Co-ordinator on 01743 255806/07458 073518 or email: <a href="mailto:gemma.jones@shropshire.gov.uk" target="_blank">gemma.jones@shropshire.gov.uk</a>

Housing Support Officer - Night Only

Accommodation Officer Application Deadline: 15 August 2025 Department: Accommodation and Conferences Employment Type: Fixed Term - Full Time Location: Brasenose College Compensation: GBP 31,459 - GBP 36,616 / year Description The Accommodation Officer is responsible for all matters associated with planning, allocation and cleaning of residential accommodation and the cleaning of public rooms across the four Brasenose College sites. This role is fixed term, full time, for a period of 1-year. Key Responsibilities Accommodation <ul><li>In liaison with other Domestic team managers ("Heads of Departments" or HoDs), anticipate and forward plan for term, conference and vacation accommodation requirements ensuring all contacts are kept informed of developments. </li><li>To ensure that accommodation capacity is maximised both in term, and for conferences in vacation. Essentially working closely with college office, Estates team and the Conference and Events Manager.</li><li>To liaise and oversee the required student room ballots and to ensure the administration of the ballots go ahead in liaison with the student common rooms and Domestic Bursar.</li><li>To ensure that all aspects of room allocation are completed, and the information distributed as appropriate, ensuring rooming information is entered onto the room booking database (Kinetics) in a timely manner.</li><li>To manage all student room, change requests and requests to end tenancies early and to advise all relevant departments of amendments.</li><li>To input on Kinetics and keep up to date all student room allocations throughout the year.</li><li>To ensure clear, professional communication and support for our students and guests/clients. </li><li>Develop agreed Service Levels in collaboration with college office and the Domestic Bursar. </li><li>To prepare all annual licences for accommodation together with the respective inventories. To ensure that arrivals and departures are conducted correctly and to respond to concerns or queries regarding the accommodation.</li><li>To support the Domestic Bursar and Room Allocation Committee by managing the process of allocation of Fellows' teaching rooms and Fellows' property and managing the Ballot process for each. </li><li>To ensure clear communication and liaison with relevant academic staff, HODs and external property agencies where appropriate.</li><li>In liaison with the Clerk of Works and Head of Operations, to assist in ensuring that public rooms and residential rooms on all College sites are kept in a good state of decoration and repair, and in particular that the housekeeping team identify and report faults promptly.</li><li>In liaison with Housekeepers, to organise carpet, window cleaning and other specialist cleaning as necessary.</li><li>In liaison with the events Coordinator, to manage and monitor standard room set ups in public/teaching rooms. </li><li>To order furniture and soft furnishings for Fellows, staff, student and public rooms as required in consultation with the Domestic Bursar.</li><li>Administer guest room, and B&amp;B enquiries.</li><li>Support any requirements for SCR guest room bookings via SharePoint and KX Residential. </li><li>Adopt a service desk style customer service for all enquiries. Help maintain and update listings on SpeedyBooker, University Rooms, and the College website.</li></ul>Financial <ul><li>To keep accommodation contracts under review to ensure best value.</li><li>Support the annual review of the accommodation budget and contribute recommendations for potential adjustments to the Head of Operations.</li><li>Liaise with Finance Department to ensure that all bill charges for accommodation services are accurate and raised in a timely fashion.</li><li>To take ownership for the KX system for student accommodation and ensure the system is effectively used and the required contracts are in place.</li></ul>Health and Safety <ul><li>In liaison with the Head Housekeeper:<ul><li>Ensure a safe working environment for students and staff.</li><li>Ensure Health &amp; Safety notices are up to date in all rooms.</li></ul></li></ul>Welfare <ul><li>Welfare liaison lead between the welfare team and the Domestic Bursary. Manage all aspects of welfare provision that impact the Domestic Bursary including the provision of room adjustments for disabled students/staff or those with medical needs and the co-ordination of Domestic Bursary departments in the event of an outbreak of infectious disease.</li></ul>Disabled access <ul><li>To work with the Domestic Bursar, Estates Manager and other colleagues to review all elements of the Disabled Access strategy. This includes an auditing process and the developments to offer a fully accessible service to students.</li></ul>General duties <ul><li>The post holder will be required to be familiar with, and work in accordance with, all College's policies and procedures.</li><li>To participate in training and development required by the College.</li><li>To be willing and prepared to undertake any other duties as directed by the Head of Operations or Domestic Bursar. The job description may be subject to review in consultation with the postholder.</li><li>To be vigilant and take responsibility for ensuring the Accommodation and College property and equipment is kept safe at all times. </li><li>To ensure all personal data relating to individuals is kept confidential in accordance with college policies and relevant data protection regulations.</li></ul>Skills, Knowledge and Expertise Essential criteria <ul><li>Experience running a accommodation operation within a hotel or college.</li><li>Experience of student accommodation issues as a user or supplier.</li><li>Excellent customer service and relationship building skills.</li><li>Experience in developing service schedules to ensure that standards of accommodation are implemented and maintained.</li><li>Excellent organisation and prioritisation skills and able to multi-task.</li><li>Excellent planning and skills with accuracy and attention to detail.</li><li>Ability to work to tight deadlines under pressure and remain calm and courteous.</li><li>Proven ability of developing and implementing effective process and procedures.</li><li>A positive and proactive approach to problem solving to ensure the best standards and service delivery.</li><li>Professionalism and excellent presentation skills with a high level of English (oral and written)</li><li>Proficient IT skills with an intermediate to advanced working knowledge of Microsoft office including Excel.</li></ul>Desirable criteria <ul><li>Degree qualification in Hotel Management &amp; Catering.</li><li>Experience of room booking database.</li><li>Experience of working in a college or higher education environment.</li></ul>Terms and Conditions Appointment: This is a fixed term full-time post and there will be an initial probationary period of four months. The appointment will be conditional on verification of the successful candidate's 'Right to Work' checks in advance of employment and subject to the receipt of satisfactory references and medical clearance through the University's Occupational Health Services. Salary: Brasenose College Grade 5 (GBP 31, 459 - GBP 36,616 per annum according to experience) Hours of Working: Full time 35 hours each week. Standard hours are from 8am to 4pm, Monday to Friday, with an unpaid hour taken for lunch. Some weekend and evening work may be required for which time off in lieu may be given. The post holder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College. Benefits <ul><li>Pension Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.</li><li>Salary Exchange Scheme - Staff who join OSPS will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff. This scheme is financially advantageous both to the employee and the College as the employer.</li><li>Annual leave - The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days is to be taken over Christmas break when College is closed) plus 8 Statutory Bank Holidays. Annual Leave shall be taken at mutually convenient times agreed in advance with the Domestic Bursar. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time- off in lieu will be given. The holiday year begins on 1 January and ends 31 December. </li><li>Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.</li><li>Welfare Support - Employee Assistance Programme - a free confidential telephone helpline and online medical guidance. Free annual flu jab.</li><li>Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.</li><li>Cycle to Work Scheme/Bike Loan - monthly deductions from salary.</li><li>Sports Facilities - Access to the University Sports club.</li><li>University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.</li></ul>Other Information: No smoking is allowed on any of the College sites. Recruitment Monitoring: This post is subject to recruitment monitoring to ensure that the selection process is consistent with the law and the College's Equal Opportunity Policy and Code of Practice. You are asked to complete the Recruitment Monitoring Form which is completed through the online application process. The information supplied on the form will play no part in the selection process and will not be seen by any members of the shortlisting panel. Data Protection: All data supplied by applicants will be used only for the purposes of determining their suitability for the post and will be held in accordance with the principles of the General Data Protection Act 2018. In accordance with the GDPR regulations 2018 please see the relevant privacy notice on the website. <a href="https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAcademicStaffApplicant.pdf" target="_blank">https://www.bnc.ox.ac.uk/downloads/GDPR/PrivacyNotice_AcademicandNonAca…</a>

Accommodation Officer

Job description Post Ref: CC459 Please note: Internal at risk or redeployee applicants will be seen in the first instance. We are looking for an individual who is passionate, capable, and client-focused to join the Refuge Team based in Calderdale. Calderdale Council is an equal opportunities employer and service provider. Due to the nature of the role, it is a requirement that the post holder is female and is exempt under the Equality Act 2010 Schedule 9, Part 1. The Refuge aims to help women and children fleeing domestic abuse by providing them with temporary accommodation and assisting clients to secure and move into their own accommodation, supporting them in a holistic and trauma informed way and building partnerships with external agencies. You will have previous experience of working with vulnerable people in a support environment, with an understanding of the different forms of Domestic Abuse and respond in a way that makes survivors feel heard and understood. You will be able to demonstrate that you have a good understanding of professional boundaries, safeguarding, risk assessment, and confidentiality. For further details, please refer to the role profile. The offices are based outside of central Halifax. If you would like to discuss the role, hours of work or location in more detail, please contact Sarah Battle on 07813 354867. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 10th August 2025 Interview Date: 19th August 2025 We may utilise digital interview methods. As part of our Vision (<a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a>) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working opportunities. Please not this post is not suitable for job share. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council

Domestic Abuse Housing Support Worker (Urdu & Punjabi Language Skills)

Job Description The procurement team deliver great value for money across The Guinness Partnership. Working in a joined-up, innovative way the team plays a key role in the efficient and effective delivery of our group strategic objectives. About the role We are seeking a Procurement and SRM Partner to join the Guinness team. This is a permanent, full-time vacancy which can be based in either our our Oldham or Central London office. The main purpose of the role is to develop and deliver expert support in procurement and contract management to achieve value for money throughout Guinness. We appreciate that flexibility is important, so we offer a hybrid working style with 3 office based days per week. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be a procurement professional with experience in housing or the public sector, but you'll also highly motivated with a willingness to go the extra mile to get the job done. You'll also be able to demonstrate Essential: <ul><li>Experience of procurement in a service orientated and commercial environment.</li><li>Experience of adding value and additional commercial benefit through the development of constructive supplier relationships.</li><li>Experience of managing the complete tendering process.</li><li>Proven project / programme management experience including ability to manage large scale multiple projects concurrently.</li><li>Experience of implementing Service Level Agreements and Key Performance Indicators in relation to Contract Management.</li><li>Excellent knowledge of UK procurement regulatory requirements and risk mitigation strategies.</li><li>Excellent knowledge and understanding of business management principles including decision making, negotiation, planning, budgeting and projections.</li><li>Excellent oral and written communication and presentation skills.</li><li>Excellent knowledge of Microsoft Office.</li></ul>Desirable: <ul><li>Experience of working within a procurement function across a geographically dispersed environment. </li><li>Proven experience of delivering effective and compliant procurement solutions across a range of asset management and asset compliance functions.</li></ul>Qualifications Essential: <ul><li>Educated to degree level (or equivalent).</li><li>MCIPS qualified and/or equivalent.</li></ul>To find out more about the key responsibilities of the role, please review the role profile. To Apply: Please review the role profile and apply with a CV and cover letter detailing how you meet the essential criteria.

Procurement & SRM Partner

Job Description We have a new opportunity for a mobile Estate Assistant to join our team on a permanent, full-time basis across our sites in Havant and surrounding areas. You will provide high-quality cleaning, grounds maintenance and gardening services, ensuring compliance with agreed standards and timescales. This will include cleaning internal communal areas and keeping external areas well maintained by undertaking tasks such as basic gardening and refuse removal. You will represent Guinness on site, fostering positive working relationships working with residents, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul><li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub, and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE.</li><li>Full UK driving license.</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile. TJTGP REEDTGP

Estate Assistant

Housing Support Assistant To cover Staffordshire and Cheshire area (Base location is Liverpool) £26,012 per annum plus company car 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant across the Staffordshire and Cheshire area (Base location may vary dependent upon suitable candidate). At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul><li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li><li>Assisting with tenancy and voids management and maintaining occupancy levels</li><li>Supporting and promoting compliance with safeguarding policies and procedures</li><li>Building and maintaining relationships with customers and internal and external key stakeholders</li><li>Managing the procurement and availability of supplies, furniture, and equipment</li><li>Recording and updating relevant data, maintaining effective filing systems</li><li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul><li>Previous experience delivering tenancy services</li><li>Experience working to deadlines and prioritising workload</li><li>Basic knowledge of Microsoft Office packages</li><li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li><li>NVQ2 or equivalent in relevant area</li><li>Ability to extract and interrogate data</li><li>Some experience in the use of housing management systems or similar is desirable</li><li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job reference: 225598 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

The vacancy 22 hours per week Actual Salary: £16,557 per annum About the role: We have an exciting opportunity for a Housing Support Officer to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer - Part Time

The vacancy Fixed Term until 31st March 2027 37 hours per week We have an exciting opportunity for Housing Support Officers to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officers - Full Time

The vacancy Fixed Term - 12 months 37 hours per week We have an exciting opportunity for an experienced housing professional to join our team and build strong relationships with our customers and deliver a full range of support, focusing on their needs from the very start of their tenancy with us. You will manage complex tenancy management issues throughout the tenancy, working closely with colleagues in other teams to find the most appropriate solution. When a tenancy ends you will be responsible for supporting customers through that process, making sure that they leave their home with the support advice and information they need to do so successfully. You will ensure every new customer is happy with their new home and get every new tenancy off to the best start. About you: You will have experience in Housing Management with a good knowledge of housing legislation, policy and practice. An excellent communicator, both written and oral, you will ensure customers understand the terms and conditions of their tenancy agreement. You will be able to respond to stakeholder concerns, including customers, with tact and sensitivity. With great time management skills, you will be able to prioritise your workload. The successful candidate will also be subject to a satisfactory Enhanced DBS check. You must have a full driving licence and access to your own car to be considered for this role. Full Role Profile can be found at the bottom of this page. We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now. If you are an internal candidate and interested in this as a secondment, please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Tenancy Officer

The vacancy Actual Salary: £13,923 per annum 18.5 hours Fixed Term until 31.03.2027. We have an exciting opportunity to join our Community Service Team as our next Housing Support Officer - Tenancy Sustainment. You will provide bespoke support to our customers who currently cannot manage their tenancy. You will be supporting residents at risk of losing their tenancy, prevent potential homelessness and help to reduce anti-social behaviour and maximise rental income. The key to this role is to build trust with our customers and continue this until and beyond their circumstances approve and their tenancy is stable. About you: You will have knowledge of Housing and Tenancy law and an awareness of local specialist services. You will also have knowledge of Adult and Child Safeguarding and an awareness of the issues that contribute to tenancy failure. As you will be working with customers 1-to-1, you will have strong verbal and written communication skills, including good negotiation and advocacy skills. Some of customers struggle to engage and have complex needs so your person-centred approach, patience and resilience will be needed to encourage engagement. The successful candidate will also be subject to a satisfactory Enhanced DBS check. Due to the nature of the role, a full driving licence with your access to your own car is required or alternative transport. We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role takes your interest, then apply now! Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer - Tenancy Sustainment

Job title: Residential Practitioner Salary: C1 - *GBP*27,711 - *GBP*30,060 (Average earning including Secure Allowance *GBP*30,379 - *GBP*32,946) Hours: Average 37 hours per week. Contract: Permanent Location: Adel Beck Secure Children Home Are you passionate about enabling young people to improve their life chances? Are you resilient and positive, a good listener and a team player? We are looking for people like you to join our team as a Residential Practitioner. At Adel Beck we care for 24 young people aged 10 to 18. They are referred to us following court proceedings, being placed on remand or sentenced to a period of detention, or because they need to be placed in secure accommodation for their own safety or the safety of others. Residential Practitioners have a central role in the daily lives and long-term outlook for the vulnerable young people at Adel Beck, who may have complex needs and display challenging behaviours. Our goal is to inspire change in attitudes, behaviours, learning and emotions. We want to enable every young person to grow up and make a positive contribution as part of their family and wider community, safe from risk-taking behaviour, exploitation and offending. We are committed to the ambition of Child Friendly Leeds. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you We are looking for experienced, enthusiastic, adaptable candidates with the personal qualities to connect with and inspire vulnerable children and young people. We use a therapeutic model of support and intervention and will provide full training. You must have: <ul> <li> excellent communication and listening skills </li> <li> positivity, resilience and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>We expect the following experience and qualifications: <ul> <li> good standard of literacy and numeracy </li> <li> basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> Experience supporting children or young people with additional emotional/behavioural issues this may be from employment, volunteering, student placements or personal life </li> </ul>About the role As our next Residential Practitioner you play an active role in the daily lives of our young people, using a restorative approach to support them in their personal growth and learning. You be part of a supportive team which has your wellbeing and professional development at heart. There no greater job satisfaction than seeing the difference you make every day to the lives and prospects of vulnerable young people. You will: <ul> <li> help to create a safe, stimulating and caring environment for young people, </li> <li> build trusting relationships, understanding young people needs and interests, </li> <li> provide primary care that is responsive to individual needs, </li> <li> manage behaviour and develop strategies for longer term progress, </li> <li> plan and organise activities to enhance young people experiences day to day and for special occasions, </li> <li> nurture each child personal development, their education and wider learning. </li> </ul>What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> A competitive salary plus enhancements for sleep-in duties and working weekends, </li> <li> Annual leave entitlement plus statutory holidays, </li> <li> Funding for you to study for relevant qualifications, </li> <li> Ongoing training opportunities for you to build the skills you need to do your best for the young people in your care, </li> <li> A clear career path for the right candidates through the team structure, with potential for progression into senior practitioner and management roles, </li> <li> Membership of the West Yorkshire Pension Fund with generous employer contributions, </li> <li> Flexible and hybrid working arrangements subject to service requirements, </li> <li> A clear career pathway and continuing professional development opportunities, </li> <li> A range of staff benefits to help you boost your wellbeing and make your money go further. </li> </ul>How to apply Apply for this job online. Please upload your CV and complete a personal statement of no more than 500 words Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Nabila Morris, Deputy Service Manager. Call 0113 378 3701 or email <a href="mailto:AdelBeckAdmin@leeds.gov.uk" target="_blank">AdelBeckAdmin@leeds.gov.uk</a>. A Disclosure and Barring Service (DBS) check against the Children or Adultsbarred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose Under the direct supervision and guidance of the Senior Residential Practitioner and Team Manager take a lead supportive role in the provision of a safe and secure care service for children and young people that meets with Childrens Homes Regulations, Children Homes National Minimum Standards, Youth Justice Standards, Leeds City Council and the homes policies, procedures and guidance. Take an active role in the lives of young people, in assessing their needs and encouraging attitudinal and behavioural change through proactive and positive interaction maintaining a pro-social behaviour, restorative and solution focussed approach. Responsibilities: <ul> <li> Contribute to the provision of a safe and stimulating environment in which young people can develop and mature. </li> <li> Support young people by showing awareness of their individual interests and preferences, by introducing them to a range of different experiences and enabling them to make informed choices wherever possible. </li> <li> Provide primary care on a day to day basis according to the young person individual needs and meet occasional needs such as health care appointments. </li> <li> For those young people with disabilities and complex needs, provide appropriate levels of personal care, including bathing, toileting, and dressing, changing and feeding. </li> <li> Understand and operate the policies and procedures for the administration of medication including accurately recording and verifying drug sheets. </li> <li> Plan and organise activities on a daily basis as well as for special celebrations and festivals. </li> <li> Participate in holidays and a range of sporting and physical activities with children and young people. </li> <li> Work directly with young people in accordance with agreed individual programmes and strategies (e.g. anger management, self esteem) </li> <li> Manage behaviour in an assertive and positive manner. And as a last resort, be able to safely restrain a young person following appropriate training. </li> <li> Support young people to gain the maximum benefit from education </li> <li> Support young people when they are transferring to other settings </li> <li> Consult in a meaningful way with young people and their families </li> <li> Carry out domestic duties to ensure that the home is maintained to a high standard, including some cleaning, cooking meals, laundry, and redecoration. </li> <li> Teach young people the skills they will need to live successfully in their own homes. </li> <li> Be responsible for preparing, reviewing and amending care plans, risk assessments and maintenance of files and other administrative tasks. </li> <li> Account for young people and departmental monies in accordance with policies and procedures and ensure accurate recording in all transactions. </li> <li> Attend and actively participate in meetings. Bring relevant issues to the attention of your manager and colleagues. </li> <li> Provide good communication, written and oral. </li> <li> Adhere to policies, procedures and team decisions. </li> <li> Plan the shift and ensure tasks are completed. Maintain a record of the activities of the shift. Work co-operatively with colleagues to ensure an efficient and effective service. </li> <li> To be involved alongside senior managers within the home in planning and organising in the short and long term to provide for the children and young people. </li> <li> Produce records on a daily basis to meet statutory and policy requirements. </li> <li> Prepare reports for statutory reviews and other meetings. </li> <li> Liaise and negotiate with other professional groups involved with young people. </li> <li> Contribute to the development of in house policies and procedures. </li> <li> Participate in training and development activities as necessary to ensure up to date knowledge and skills. </li> <li> Undertake other duties appropriate to the post. </li> <li> To comply with the requirements of all Leeds City Council policies, procedures and staff instructions, including responsibilities under the Health and Safety Policy and Procedures. </li> <li> To actively promote and support Leeds City Council's and Departmental Policies on Equal Opportunities and to work in an anti-oppressive manner. </li> </ul> Qualifications NVQ/QCF, Health &amp; Social Care (Children &amp; Young People) Level 3 or work towards and achieve within 12 months of appointment Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. <ul> <li> An ability to assess and evaluate the individual needs of young people and their families. </li> <li> An ability to work with staff at all levels, working as part of a team and liaising with other professionals. </li> <li> Demonstrate written and verbal skills (Written exercise on day of interview) </li> <li> The ability to be flexible and to work on a shift basis, including weekends and bank holidays and undertaking sleeping in duties. </li> <li> Be able to compile records and reports </li> <li> Knowledge Of 1989 Children Act and other legislation. </li> <li> Knowledge Of issues relating to Looked after Children. </li> <li> Understand the young person right to confidentiality. </li> <li> Basic computer literacy. </li> <li> The minimum qualification for this post is Level 3 Diploma for the Children and Young People's Workforce. The Level 3 Diploma is new and replaces the previous Level 3 NVQ. Please note that existing qualifications are still valid and that staff and managers do not need to retake your qualifications. If you do not hold this qualification you must be willing to register to commence the course within 3 months of taking up your appointment. </li> <li> Educated to GCSE level or equivalent. </li> <li> Experience Of work in the last year with young people who may have emotional/behavioural difficulties either in a paid or voluntary capacity in a children home, social care setting, a school, youth service, or any other service designed to support children and young people. </li> <li> An ability to work in a challenging and changing environment. </li> <li> Of preparing and writing reports. </li> <li> Of handling petty cash transactions </li> <li> Committed to continuous improvement. </li> <li> Ability to understand and observe the Council Equal Opportunities Policy. </li> <li> To carry out all duties having regard to an employee responsibility under the Council Health &amp; Safety Policies. </li> <li> Willingness to actively participate in training and development activities to ensure up to date knowledge, skills and continuous professional development. </li> <li> Be physically fit enough to carry out all requirements of the post including the use of Safety Intervention (SI) to manage challenging behaviour as required. </li> <li> It is a statutory requirement that post holders within a children residential establishment is 4 years older than the oldest child/young person. Therefore as Leeds City Councils Children residential homes are registered to take children/young people up to the age of 18 it is an essential requirement that anyone applying for this post must be 22 years of age or over. </li> </ul>Essential Behavioural and other Characteristics <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health &amp; Wellbeing, Inclusive Growth and Zero Carbon </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> <li> The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul> Desirable requirements It is desirable that the candidate should be able to demonstrate the following criteria for the post. Candidates are not required to meet all the desirable requirements however these may be used to distinguish between candidates. <ul> <li> An understanding of the Authority, its function and organisation </li> <li> Understanding of child and adolescent growth and development in forms of abuse/reasons for care, child protection issues </li> <li> Of flexible working in terms of changing hours of work; shifts; areas of work </li> <li> Knowledge of the problems of disadvantaged groups. </li> </ul>

Residential Practitioner

The Vacancy Details for this vacancy: 34 hours per week Are you an experienced ASB (Anti-Social Behaviour) Officer looking to broaden your skills and step into a wider housing management role? Or are you a Neighbourhood Officer, looking for your next challenge? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. This is a great opportunity for someone looking to take the next step in their career. Whether you have solid ASB experience and want to develop your housing management skills, or you're an experienced Neighbourhood Officer ready for a new challenge, we want to hear from you. What you'll do: <ul> <li>Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively </li> <li>Provide support that recognises and responds to the needs of individuals and communities </li> <li>Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard </li> <li>Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns </li> <li>Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards </li> <li>Let empty homes within our guidelines of creating sustainable communities</li> <li>Collaborate with internal teams and external agencies to improve community wellbeing </li> <li>Use feedback and performance data to drive service improvements and customer satisfaction.</li></ul>What we're looking for: <ul> <li>Proven experience of delivering neighbourhood officer services / managing Anti-Social Behaviour cases as an ASB Officer</li> <li>A confident communicator with a customer-focused mindset</li> <li>Strong track record of completing administrative tasks with high levels of accuracy and attention to detail </li> <li>Able to navigate digital and computer-based systems </li> <li>Comfortable with problem-solving and confident in making informed decisions </li> <li>Committed to continuous improvement and delivering high-quality outcomes </li> <li>Holder of a valid UK driving licence </li> <li>Able to travel and work from various locations as required</li></ul>If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: 11th August 2025 at midday Interviews Date: 19th August 2025 Details for this vacancy: 34 hours per week We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Working For Us Management Team Matthew Walker Chief Executive Find out more Michelle Collins Director of Customer Service Find out more Jason Ridley Director of Finance &amp; IT Find out more Megan Henderson Company Secretary Find out more Mark Donnachie Director of Assets &amp; Development Find out more Benefits Flexible working hours and options for home working Healthshield health benefits scheme Enhanced maternity, paternity and adoption pay 30 days holiday (plus bank holidays) Occupational pension scheme

Neighbourhood Officer

<ul> <li>Pay Level: 7</li> <li>Salary: Starting from £39,513</li> <li>Contract Type: Permanent</li> <li>Working Hours: 37 Per Week</li> <li>Location: Observatory House</li></ul>The closing date for applications is midnight on: 17th August 2025 Interviews will be held week commencing: 1st September 2025 What you'll be doing: "I can't save the world, but in Slough I can make a difference". Those are the words of one of Slough's adult social care team. From the very top, every member of our team has one thing driving them - wanting to make a positive difference to the lives of residents. And in Slough, that difference will be obvious every day. Be a part of a team which, last year, helped hundreds of people become independent again and who find innovative ways to support people to become as independent as possible. Where an incredible partnership with health means integrated teams which deliver services more effectively. No day is the same in Slough. We have the most diverse population outside of London, one of the youngest populations in the country but an older population with high levels of need and a range of health inequalities. You will not be bored in Slough. And you will be surrounded by professional, caring and dedicated colleagues and friends. Be a part of it. Join us. We offer structured supervision, training to enhance skills and excellent development opportunities. You will need to have Substantial experience of: <ul> <li>Experience of successful technical management with identifiable outcomes.</li> <li>Experience of working with and coordinating organisations, groups, and individuals each with their own aims and objectives.</li> <li>Experience of working in a multi-cultural community.</li> <li>Proven experience of developing and delivering an excellent service to customers.</li> <li>Previous work experience in a home improvement environment for a local authority, housing association or similar organisation</li></ul>Our Council: Our vision is to make a difference to our communities and our environment and we would love you to join us in our mission! All of our employees, whatever their job, contribute greatly to delivering services to local people - either directly, or by supporting colleagues. We celebrate diversity and are continuously striving for our residents to enjoy fulfilling prosperous and healthy lives. What we offer: We offer a supportive place to grow and develop your career with a real opportunity for your input to be valued and heard. Ambition and innovation will be required now more than ever and you will join a friendly and collaborative environment where you are encouraged to thrive. Annual increments, where applicable, are usually payable on 1st April each year, subject to six months service in the post, until the maximum spinal column point of the level has been reached. The payment of annual increments is not automatic and is subject to satisfactory performance as assessed by your Director. Alongside a competitive salary, we provide: <ul> <li>26 days annual leave (not including Bank holidays), rising to 30 days between 2 - 5 years' service and 33 days after 5 years' service.</li> <li>The Local Government Pension Scheme</li></ul>We offer a wider range of great benefits including: <ul> <li>Flexible and hybrid working options to promote work-life balance</li> <li>Our commitment to equality and diversity through a range of employee networks</li> <li>Wellbeing initiatives</li> <li>Tax - free childcare and childcare services</li> <li>Season loan ticket - to help with the cost of your rail / bus journey to &amp; from work.</li></ul>Right to Work: All applicants must have a valid right to work in the UK. If you require sponsorship, please contact <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> before submitting an application. Interested? We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. If appointed, all posts will be subject to satisfactory pre-employment checks. Slough Borough Council is an inclusive employer and we encourage and welcome applications from people of all backgrounds. We select staff on merit and we foster a workforce where people are valued, and represents the local communities that we serve. Slough Borough Council is proud to be a Disability Confident Employer. We want our application process to be open and accessible. If you wish to make your application in an alternative format, please email <a href="mailto:Recruitment@slough.gov.uk" target="_blank">Recruitment@slough.gov.uk</a> quoting the job reference - our Accessibility Statement has more information. How to Apply: Please click on the apply button below to submit your application. We look forward to hearing from you! Join our team at Slough Borough Council and help accelerate our journey of transformation and growth! The Council reserves the right to close adverts early should we receive a number of suitable applications.

Technical Surveyor-Independent Living

Job Description Role: Senior Homelessness Analyst Contract Type: Permanent Working Hours: 37 hours per week Worker Type: Hybrid Worker Salary: Grade H - Starting Salary is £39,513 (Level one) rising to £42,708 (Level four) per annum Location: Loxley House, Station Street, Nottingham, NG2 3NG We've got an exciting opportunity available for a talented individual to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role This post fulfils a critical role of supporting the strategic understanding of homelessness in Nottingham and informs how to develop local systems and services aimed at preventing and responding to homelessness. Key to this role is the generation of rich intelligence through research, analysis, and reporting complex data from a variety of sources to produce regular high quality data and intelligence reports which will be used to inform corporate and political leadership teams about homelessness demand, temporary accommodation usage and supply and budget impact. As a Senior Homelessness Analyst, you will liaise with and communicate complex concepts, information and data to a wide range of both internal and external stakeholders, and as such excellent communication and stakeholder management skills will be essential to this role. About You The ideal candidate will: <ol> <li>Understanding of homelessness legislation and how it is applied, causes and reasons for homelessness, homelessness issues and impact, ways to prevent and relieve homelessness.</li> <li>Advanced skills in IT, business intelligence and data reporting (e.g. GIS, Microsoft, Power BI, Jigsaw, Delta, Business Objects or equivalent).</li> <li>Ability to research, collate, organise and analyse qualitative and quantitative data and insight using a range of different appropriate methodologies, and construct rich and clearly articulated business intelligence.</li> <li>Ability to draw conclusions from data and insight, and develop concise and understandable briefings on complex topics for different audiences.</li> <li>Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships.</li> <li>Good interpersonal skills and an ability to engage, communicate and negotiate with different modes of delivery as appropriate to a diverse range of internal and partnership colleagues (including external partners, councillors, senior management, colleagues) to specify needs, develop understanding and deliver projects.</li></ol> You can find the job description for this post here. Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV &amp; supporting document. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 7th August 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: 19th August 2025 - Please note this is subject to change If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.org.uk/support" target="_blank">https://emss.org.uk/support</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Senior Homelessness Analyst

Job Description Contract Type: Permanent Working Hours: 37 hours per week Worker Type: Hybrid Worker Salary: Salary Grade D - £25,992 (Level one) rising to £26,835 per annum (Level three) Location: Aspley &amp; Bilborough office - Harvey Road We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven, and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To provide a comprehensive housing service to our customers, giving advice and assistance on a diverse range of issues to support the delivery of the Tenancy and Estate Management service in customer contact points across Nottingham city. To provide an effective and high-quality administrative support service. It's a challenging role, but the rewards in terms of fulfilment are high, and you'll have the satisfaction of knowing that your contribution really matters, as everyone needs somewhere safe, decent, and affordable to live. About You The ideal candidate will have: <ol> <li>Experience of working within a team and of proactively working towards joint targets</li> <li>The ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations</li> <li>Proficiency in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs, and spreadsheets, and carry out day-to-day admin duties as required</li> <li>The ability to demonstrate self-motivation and work proactively with minimum supervision.</li> <li>Proven ability to work to a high level of accuracy</li> <li>A supportive approach to managing customer services and relationships, whilst maintaining a professional attitude</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here: <a href="https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf" target="_blank">https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf</a> At Nottingham City Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: Friday 08 August 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date,and we encourage you to apply as soon as possible. Interviews: 22 August 2025 at our Aspley &amp; Bilborough office - Harvey Road, Nottingham, NG8 3BB - Please note this is subject to change If you have any queries relating to the role or wish to get an update on your application, please email our Housing Services Recruitment team <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Housing Officer NCCHS

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Income Recovery Officer Role Responsibility We are looking to recruit within our Financial Assessment and Income Unit. The position of Income Recovery Officer is based in Maidstone however, we undertake hybrid working, meaning that we work from home and the office, depending on business needs. The teams working within the Financial Assessment and Income Unit are expanding and adapting to improve the recovery of income following non-payment of an invoice. You will, through excellent technical knowledge and a pro-active approach, improve income collection and reduce debt owed to the authority. You must be positive, engaging, adaptable to change, and possess excellent organisational, numeracy and communication skills. You will be able to demonstrate compassion and knowledge when working with debtors to ensure that recovery is efficient, informative, and successful. If you are flexible, adaptable, can work under pressure, hold all the necessary skills, experience, and knowledge, and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing environment. We politely request that all applicants state their interest, skills, and experience for this role (relevant to the job description) in the 'Reason for Application' section of their online application form. As an employee of Kent County Council, you will receive excellent benefits, including a generous annual leave package and membership of the pension scheme. Full training and support will be provided and there will be opportunities for career progression, including support to gain relevant qualifications. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service. Interviews will be conducted on the week commencing on the 18th August 2025. Contact Details For further information, please contact: Nicola Robbie - <a href="mailto:Nicola.robbie@kent.gov.uk" target="_blank">Nicola.robbie@kent.gov.uk</a> - 03000415628 About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Income Recovery Officer

Job description About Us We are seeking a dedicated Housing Officer to manage a mixed caseload of General Needs and Exempt Housing Benefit (EHB) tenancies across our 2 sites, Clare Road and Grey Court. The role involves delivering day-to-day housing management functions, ensuring properties are well-maintained, tenancies are sustained, and services are tailored to the needs of tenants, especially those with additional vulnerabilities. The Role What You'll Do • Manage a caseload of both general needs and supported housing tenancies, including sign-ups, tenancy reviews, property inspections, and void checks. • Coordinate repairs and maintenance, ensure properties meet safety and habitability standards, and support compliance with legal and health &amp; safety regulations. • Build strong relationships with tenants, support their understanding of tenancy agreements, and provide advice on hygiene, property upkeep, and safe appliance use. • Liaise with statutory and voluntary agencies, local authorities, and internal support services to advocate for residents and resolve tenancy-related issues. • Oversee property readiness including utilities setup and furniture provision in line with the charity's standards. About You You bring proven experience in housing, tenancy management, or a related community-focused role, along with a strong understanding of both general needs and supported housing models. Resilient and compassionate, you're confident collaborating with partners and thrive in high-pressure environments where your skills make a real difference. Why Join Us? Be part of a passionate team changing lives every day. We offer a supportive workplace where your work genuinely makes a difference. To apply: Please submit your CV and cover letter explaining your interest in the role to <a href="mailto:tanya@happydaysuk.org" target="_blank">tanya@happydaysuk.org</a> To find out more: Please call Tanya on 07762982990 Closing Date: 8th August 2025 #LI-DNI

Housing Officer - Happy Days inc Smartmove

Informal enquiries are welcome on 01384353599 JOB DESCRIPTION Title: Housing Support Officer Salary: £12.59 per hour Working Hours: 37.5 hours per week. Due to the nature of the post evenings and Bank Holidays work may be necessary. Responsible to: Housing Services Manager Location: YMCA Highland Road, Dudley, DY1 3BT Background: YMCA Black Country Group (YMCA BCG) is the branch of the YMCA global movement in the Black Country. YMCA BCG operates charitable companies &amp; associated trading subsidiaries in the Black Country boroughs and South Staffordshire area. The combined turnover of the group is in excess of £6M, delivering a wide range of community services including supported housing, youth work, childcare and family support, drug and alcohol counselling, skills and employment training, health and well-being services. YMCA BCG employs over 200 staff and also works with around 50 volunteers and voluntary trustees. Job role: To support the Housing Services Manager to ensure the provision of high-quality day-to-day housing management and tenancy sustainment functions of the YMCA's housing stock in Black Country. This includes, but not exclusively, the letting, management, maintenance, administration, rent collection and provision of housing services on all allocated Black Country housing properties. In addition, monitoring and reviewing the progress of residents within the schemes using various tenancy sustainment assessment tool, enabling them to Belong, Contribute and Thrive. Duties: Access to Housing &amp; Tenancy Sustainment 1. To be involved in interviewing applicants and carrying out the appropriate needs and risk assessments and reference checks before offering accommodation. 2. To carry out an appropriate induction to the allocated Black Country housing property once an offer has been made to an applicant. 3. To coordinate or signpost any additional support a resident may require during their time at the YMCA by liaising with internal and external agencies in relation to maintaining their accommodation. 4. To promote the services provided by YMCA Black Country Housing Services ensuring referral agencies and applicants have the appropriate information about the schemes. 5. To keep voids to a minimum on allocated properties by ensuring they are cleaned, prepared and ready to let in the quickest time possible. 6. To complete and record property checks at least monthly (more frequent if required) to ensure residents are adhering to the licence agreement and the property is being kept in a good condition, reporting any property defects in a timely manner. Financial Accountability 7. To be responsible for managing the rent arrears of allocated properties maximising all income, reducing arrears, and ensuring all records are accurate and up to date. Monitoring any rent agreements that may be agreed by the Housing Services Manager. 8. To ensure the Housing Services Manager is aware of any rent accounts that are risky and take proactive action to address in line with the rent arrears policy. 9. Ensure residents claim all entitled benefits including Housing Benefit and other applicable benefits / grants to ensure recovery of rent and service charges. 10. Liaise with Housing Benefit staff to ensure the residents account is active and the resident is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears. Housing Management Services 11. Liaise with Housing Benefit Office, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management. 12. Ensure that residents are compliant with and kept fully informed and consulted on matters affecting their Licence Agreement/Tenancy and they understand their rights and responsibilities. 13. Liaise with Housing Service Manager concerning breaches of the Licence Agreement/Tenancy at an early stage and help seek positive resolutions. 14. Make regular visits to the residents in their property to ensure safety and security of the accommodation and deliver and monitor management and support services. 15. Deliver housing services including arranging the servicing of appliances and advice on safe use of equipment and appliances where applicable. 16. Maintain information relevant to the client group including information on issues and organisations relevant to the welfare of vulnerable people. 17. Ensure incidents / issues arising are fully reported and investigated and take action to resolve problem or take holding action until a permanent solution is found. Tenancy Sustainment Support 18. Deliver person centred support to residents living in our supported housing units enabling them to sustain their tenancy whilst working in a Trauma Informed way and deliver services that are culturally sensitive, safe services that people trust and want to use. 19. Ensure that resident's needs are monitored appropriately, and that personal progression is recorded utilising the outcomes star, wellbeing assessment and other tools as required. 20. Proactively engage residents in a range of 1-1 and group interventions enabling them to address their needs and sustain their tenancy. 21. Ensure that all safeguarding concerns are recorded, and action taken where required. 22. To support residents to move on from our supported accommodation when we feel they have the skills to live independently. Enable them to bid on properties as required or consider other suitable housing options for resettlement. Maintenance Tasks 23. Undertake regular visits to the housing properties including communal areas to inspect the accommodation and get resident feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained. 24. Support residents to raise repairs and maintenance issues or do so on their behalf. 25. Carry out an end of licence visit with the resident to ensure the property is left in a good condition. 26. Complete a void report when the property becomes vacant and submit to the Housing Services Manager / or their representative to minimise void periods. 27. Work to ensure the general security of the buildings including the testing of the alarm systems, CCTV, door entry and communications systems where applicable. General 28. Prepare statistical and other reports as required by stakeholders or as requested by the Housing Services Manager ensuring all administrative functions (including updating rent accounts, the Client Record Management system, Outcome Star, Wellbeing Assessments etc) are carried out efficiency as necessary for the post. 29. Contribute to the review of paperwork, policies and procedures and systems used with the housing services to improve services and ensuring best practice. 30. Promote the aims and purposes of the YMCA. 31. Participate in Housing Staff meetings and other housing related meetings with residents and stakeholders as required. 32. To represent the association at agreed external meetings and report back to the Housing Services Manager. 33. Carry out work responsibilities in line with the Association's policies and procedures including safeguarding, equality and diversity, staff development and ensuring the health and safety of self and others at all times. 34. To carry out any other reasonable duty as requested by the Housing Services Manager or Head of Housing. Person Specification Job role: Housing Support Officer Experience / Qualifications Essential Desirable Current in-depth knowledge of housing issues and legislation, particularly pertaining to homelessness √ Knowledge of the benefits and welfare system √ Knowledge of external bodies associated with and or affiliated to supported housing √ Experience of working in a supported housing environment with young people or vulnerable adults √ Experience of completing reports, support plans, action plans, and tracking progression √ Experience of delivering Trauma Informed Care √ Excellent level of education (literacy, IT and numeracy) √ Training relevant to supported housing and the client group √ NVQ level 3 or equivalent in Housing or Support related field √ Skills / Abilities Essential Desirable Ability to demonstrate an empathetic and person-centred approach √ Ability to demonstrate and understand the importance of effective team working √ Ability to work with minimal or no supervision and to use initiative √ Ability to multitask and prioritise using effective organisation and planning skills √ Ability to solve problems √ Ability to understand and represent service users' rights and best interests whilst liaising with other professionals on the service user's behalf √ Ability to assess changes in service users' needs, health, mood etc and alert others to any potential risks or safeguarding issues √ Ability to build appropriate relationships with young people and vulnerable adults, listen actively and respond appropriately to service users' needs √ Ability to work with discretion, integrity and confidentially in a nonjudgmental way √ Personal Attributes Essential Desirable Can understand the needs of people from diverse cultural, social, and racial backgrounds. √ Can build relationships based on trust and respect and maintain them. √ Can work under pressure, be patient and remain calm in stressful situations. √ Can set boundaries and challenge inappropriate behaviour. √ Is caring, calm, compassionate and approachable. √ Can provide appropriate guidance, support, and advice. √ Is confident, assertive, enthusiastic, motivated, resilient, and committed. √ Can inspire and motivate young people and vulnerable adults. √ Is flexible and can adapt to change. √ Other Essential Desirable Ability to respect and communicate the YMCA's Christian ethos √ Willingness to undergo a satisfactory DBS check. √ Have a clean valid driving licence √ THE POST HOLDER MUST AGREE TO AUTHORISE A FULL CRIMINAL RECORDS BUREAU CHECK. √

Housing Support Officer

Location: Homebased (covering London and surrounding areas) Contract: 12 month fixed term (with potential to be extended or made permanent) Salary: £38,548 Closing Date: 6 August 2025 The role Part of the Community Liaison team, the Community Liaison Coordinator is an exciting role which forms part of our Advice, Issue Reporting and Eligibility (AIRE) contract at Migrant Help. You work within a Specialised Services team to develop and maintain partnerships with private, public and voluntary sector organisations. This involves working with local communities to meet the needs of our Clients and support the successful delivery of the AIRE contract. You will establish practical and meaningful outreach relationships which may lead to service commissioning and deliver training programs as appropriate to other service providers including advice hubs and voluntary sector agencies. If you are empathetic and resilient, have demonstrable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we'd love to hear from you! Role responsibilities <ul><li>Establish, build and maintain excellent relationships with key stakeholder, community organisations and voluntary sector agencies, within the Asylum Seekers and Refugee sector, to establish referral protocols, commissioning arrangements and partnership working agreements to support the effective delivery of the AIRE contract and to promote Migrant Help provision as a complimentary part of the wider support community.</li><li>To map regional provision of services (pastoral, health, art, fitness activities etc.) and update the Directory of Local Services to support clients both inside and outside Initial Accommodations.</li><li>Work in partnership with the AIRE Outreach team to ensure our most vulnerable clients are well supported.</li><li>To plan and coordinate a small number of activities or events for clients over the year </li><li>To instigate and build on working relationships with statutory sector providers such as DWP, JCP, housing and education in order to map integration pathways and facilitate effective move-on.</li><li>Provide information and training to third sector / community groups to enable them to be proactive in their assistance of asylum seekers/ refused asylum seekers as required.</li><li>Provide a monthly impact assessment report, providing written updates on activity, relationship management (new relationships / contacts made, concerns or issues within existing relationships etc.), highlight potential case studies, provide information on activities we have facilitated and been involved with, to highlight areas of good practice and where there are opportunities for improvements and evidencing the positive impact we are making.</li><li>To keep up to date with issues affecting asylum seekers, refugees, social and community cohesion, locally, regionally and nationally.</li></ul>The experience and skills you need <ul><li>Evidence of successfully working as part of a team, building trust and long-term relationships</li><li>Practical experience of community development work</li><li>Excellent communication skill both written and verbal</li><li>Excellent organisational skills with attention to detail.</li></ul>For full person specification please see the job description Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: <ul><li>This post is subject to a Disclosure and Barring Service (DBS) check</li><li>This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:</li></ul><ul><li>Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain</li><li>Be able to provide continuous UK address history for the previous 5 years</li><li>Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment</li></ul>About Migrant Help Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn't matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity. We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. These are some of the benefits we offer <ul><li>Our working week is 35 hours per week offering flexibility and work life balance</li><li>Enhanced family friendly provisions</li><li>Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).</li><li>Option to buy or sell up to 5 days of annual leave</li><li>Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.</li><li>Wellbeing support.</li><li>Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.</li></ul>How to apply To apply for this role, please click on the 'use this link to apply' button and complete the online application form attaching a copy of your CV and cover letter. Selection Criteria Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply. We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.

Community Liaison Coordinator

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking for a handyperson to work across schemes in Bexley and Medway providing support at sheltered schemes. You will be working directly with customers, carrying out small repairs in and around the customer homes. You will work with the wider Independent Living team to provide excellent service. Flexibility to support the wider team may be required. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Support customers in own homes by carrying out small repairs in and around the scheme</li><li>Work across a range of schemes in the South (focus on Bexley and Medway)</li><li>Work with wider team - Scheme Officers, Managers and Handyperson team to provide excellent service</li><li>Ensure all health and safety and compliance measures are met</li><li>Be able to travel - access to Vans (mileage covered)</li></ul>What you'll bring Essential skills <ul><li>Experience of carrying out a wide range of small repairs and adaptations.</li><li>Knowledge of Health and Safety and ability to write risk assessments..</li><li>Ability to maintain accurate records both written and electronically.</li><li>Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages.</li><li>Knowledge and/or experience of the issues faced by older people or vulnerable groups.</li><li>Own driving licence - Van will be provided</li></ul>Desirable skills <ul><li>Experience of trade background i.e. carpentry, plumbing, brick laying or electrician (preferable)</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Independent Living Handyperson

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking for a handyperson to work across schemes in Bexley and Medway providing support at sheltered schemes. You will be working directly with customers, carrying out small repairs in and around the customer homes. You will work with the wider Independent Living team to provide excellent service. Flexibility to support the wider team may be required. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Support customers in own homes by carrying out small repairs in and around the scheme</li><li>Work across a range of schemes in the South (focus on Bexley and Medway)</li><li>Work with wider team - Scheme Officers, Managers and Handyperson team to provide excellent service</li><li>Ensure all health and safety and compliance measures are met</li><li>Be able to travel - access to Vans (mileage covered)</li></ul>What you'll bring Essential skills <ul><li>Experience of carrying out a wide range of small repairs and adaptations.</li><li>Knowledge of Health and Safety and ability to write risk assessments..</li><li>Ability to maintain accurate records both written and electronically.</li><li>Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages.</li><li>Knowledge and/or experience of the issues faced by older people or vulnerable groups.</li><li>Own driving licence - Van will be provided</li></ul>Desirable skills <ul><li>Experience of trade background i.e. carpentry, plumbing, brick laying or electrician (preferable)</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

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