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Full Time / 37 hours per week / Permanent Do you enjoy supporting people? Are you looking for a new exciting challenge in 2025 where no two days are the same? We are currently recruiting for 2 Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. This a full-time permanent post based at the Dawn Centre. You'll work 37 hours a week, this will involve shift working to provide cover 24/7, 365 days per year on a rota basis. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place week commencing 25th of August

Temporary Accommodation Officer

Full Time / 37 Hours Per Week / Permanent Do you enjoy working with people and enjoy making a difference? We are looking for an enthusiastic Sheltered Housing Officer to become an asset to our Sheltered Housing Team and really make a difference. This will be by providing support, assistance and advice to vulnerable customers in our Sheltered Housing Scheme. Working in a front line, friendly and welcoming team you will provide support and assistance to our residents in our sheltered schemes across the city. We have a full time, permanent post working 37 hours per week. This will be on a rota basis which include weekends and bank holidays and and also to cover other staff absences. St Marks/Matthews Housing Office, however, you'll also be required to work at various sheltered housing locations around the city as and when required. What you'll be doing Within this varied role, not one day will be the same. You'll be working with vulnerable people daily, visiting their homes carrying out face to face interviews and making calls to residents living in the residential units. You'll also be required to visit various different residential units on a daily to ensure all Health &amp; Safety standards and Fire Regulations are met within in the unit. In addition, you may be requested to cover other units in the city. Following on from this, you'll be required to report on anything untoward be and liaise with other sections and contractors to ensure all repairs are maintained. You'll have the ability to deal with and resolve difficult situations with tact and diplomacy within the unit and complete the reports and using the relevant database. What you'll need With experience working in a public face-to-face environment whether this be in their home or residential home, you'll have the ability to act sensitively to the needs of customers from a wide variety of backgrounds and have a caring, compassionate, and understanding approach. In addition, you'll have considerable experience working specifically with vulnerable people in a caring coordinating role. You'll be an organised individual who will be able to plan and prioritise own workload. You'll have general clerical experience and be able to make accurate written notes, observations and interviews with the ability to store these in a secure and confidential way. You'll need to have access to your own transport to enable you to get to any of our 14 schemes across the city. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, look at the 'our approach to recruitment' page. For an informal discussion about the role, please contact Ramila at <a href="mailto:Ramila.Dhobi@leicester.gov.uk" target="_blank">Ramila.Dhobi@leicester.gov.uk</a> Interviews / Assessments will take place week commencing 4th of August

Sheltered Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Camden service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Camden team. We have an exciting opportunity for a Recovery Coordinator to join our Camden Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Camden service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Allowance: Inner London Weighting of £4,133.14 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 27/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Roxy Felsman | <a href="mailto:roxy.felsman@cgl.org.uk" target="_blank">roxy.felsman@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Recovery Coordinator to join our Birmingham service, working specifically with prison leavers to improve outcomes and continuity of care rates on release. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: East Hub - Stechford, Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Work alongside the Entry Into Service team with a focus on managing all prison leaver referrals for the relevant hub in the community</li><li>Complete and log accurately all relevant assessments and interventions such as triages, alcohol audits, SADQs, recovery assessments, criminal justice assessments, risk assessments, DBST and harm reduction amongst other interventions</li><li>Support with NMP medical appointments, nurse reviews and psychosocial support as and when required</li><li>Promote engagement with external professionals and agencies whilst maintaining a service user led focus around community involvement</li><li>Work and liaise with other agencies involved with the service user's broader care plan including hospitals, GPs, community mental health teams, probation, police, prisons, housing and pharmacies</li><li>After completion of appropriate training or demonstration of relevant experience, carry out key harm reduction strategies such as offering Needle Exchanges and distribution of Naloxone</li><li>Adhere to safeguarding policies and complete outreach interventions such as home visits or joint appointments with associated professionals to clients, where required</li><li>Professional development through involvement with wider community hub activities by supporting open access responsibilities where possible</li></ul>About you: <ul><li>Experience in managing caseloads of people ideally within a CQC registered service or similar</li><li>An understanding of drug and alcohol issues and experience of working within a related field</li><li>An understanding of the criminal justice system and experience of working within a related field</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information e.g. case management reports and high-risk referrals</li><li>Excellent time management skills and an ability to work on own initiative, prioritising accordingly</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering the wider service and specific team objectives</li><li>Good working knowledge of mental health interventions, services, and good practice</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week along with an Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, cycle to work etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached job description for a more detailed outline of responsibilites and person sepecification. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please note: This post is subject to a Disclosure and Barring Service (DBS) Enhanced Adult check. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 29/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Oliver Moseley | <a href="mailto:ollie.moseley@cgl.org.uk" target="_blank">ollie.moseley@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Homeless Prevention Officer, you will have an excellent working knowledge of homelessness and allocations. You will have experience of delivering a high level of customer service, providing assistance to those seeking re-housing, including those affected by homelessness You will be a great communicator, who is performance driven, with a commitment to delivering a high-quality housing options service. You will be required to carry out full investigations into a person's homelessness application, in accordance with the Homeless Reduction Act and be committed to safeguarding vulnerable households. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans</li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we're looking for We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment Location The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions <ul> <li>The job is subject to an enhanced DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fergus Downie, Service Manager <a href="mailto:Fergus.Downie@lewisham.gov.uk" target="_blank">Fergus.Downie@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £41,580-£42,861 per annum (SO2). N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media LinkedIn Facebook Twitter Instagram

Homelessness Prevention & Assessments Officer

Job description Post Ref: CC500 Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary accommodation Services are delivered. If you would like to discuss the role or location in more detail please contact Sarah Goldthorpe or Deborah Priestley on 01422 264300 Study towards a Level 3 Housing &amp; Property Management qualification This is an exciting opportunity to work across a number of teams deliverling homelessness prevention, housing advice and temporary accommodation services You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility. The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents. The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed. Other responsibilities include reporting repairs, and general housing management tasks. The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation. The successful candidate will be able to demonstrate strong organisational and communication skills and be familiar with IT systems. We would require you to have excellent verbal and written communication skills and demonstrate experience of working within a customer focused role. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: 29th July 2025Interview Dates: 5th/6th August 2025We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation, including Black, Asian &amp; Minority Ethnic applicants. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub.

Apprentice Housing Assistant - Homelessness Services

Who are we looking for? We are looking for a highly motivated and enthusiastic Homeless Prevention Officer to join our very busy team to deliver homeless prevention and recovery interventions for those within the criminal justice system who are at risk of rough sleeping, with a focus on prison leavers. The role is a temporary post until 31st March 2026. The role requires effective multi agency partnership working between the Wakefield Council's Housing Needs Service and Wakefield Probation Service. You will be required to work flexibility to work from a range of different partnership sites including the Homeless Service, Probation Service and Prisons. You must have excellent interpersonal skills, the ability to communicate effectively at all levels &amp; personal resilience to working with challenging people. What will be expected from me? You will be required to provide prison in-reach and provide support, advice and assistance to those that will be homeless upon release from prison. You will be required to work with the Rough Sleeper Support Service and accommodation providers to prevent rough sleeping for those being released from prison and former rough sleepers who have previously been in prison, from returning to the streets through a range of prevention and recovery interventions. What I might be doing? <ul> <li>To interview homeless applicants and gather relevant information regarding their homelessness</li> <li>To ensure that all homeless offenders leaving prison have had their circumstances fully assessed</li> <li>To make relevant third-party enquiries and obtain information to help establish details of the case.</li> <li>To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and the need for emergency/temporary accommodation wherever possible.</li> <li>To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice.</li> </ul>Essential requirements: <ul> <li>Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.</li> <li>Good knowledge of Homeless legislation, guidance and good practice</li> <li>Knowledge and understanding of the work of the Criminal Justice System and Probation Service</li> <li>Good knowledge of accommodation options and services for homeless and vulnerable people including prison leavers and rough sleepers within the district.</li> </ul>What can I expect? <ul> <li>This is a Full-Time post of 37 hours per week.</li> <li>25 days of Holidays plus 8 Bank Holidays.</li> <li>Support and ongoing training.</li> <li>Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)</li> <li>The Local Government Pension Scheme (LGPS)</li> <li>Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.</li> </ul>For further information please contact Liz Rumbelow on 01924 304576 or 07881994782 Closing date is Day/Month 2021 at 23:59 (GMT)

Homeless Prevention Officer (Criminal Justice)

Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul><li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li> </ul>Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Service Charge Manager

Localities Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. These are several city wide locations available 3 x South Based from Northfield Office, Vineyard Road 3 x North Based from College Road 2 x East Based from Kings Road, Tysley Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Housing Officer

Job Description Service Charge Manager Permanent Grade 5 - £41,511 - £49,764 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an exciting opportunity for an experienced Service Charge Manager to join Birmingham City Councils' Housing Management service to lead a new Service Charge Team who will be responsible for all tenant and leasehold charges across the city. Birmingham City Council manages over 6500 leaseholders and 59,000 Council tenants. We are looking for an experienced Service Charge Manager with extensive knowledge in service charges for tenants and leaseholders. This role will be responsible for managing the service charge functions for the Council ensuring maximum income to the HRA, overseeing and developing new ways of working, embedding new IT systems, whilst working closely with various Housing teams and Finance. Experience working with property-related finances, especially in service charge accounting, is required. This role is both strategic and operational. Key responsibilities: <ul> <li>ensuring financial deadlines are met</li> <li>ensuring compliance within relevant legislation and service delivery to customers</li> <li>accurate calculation and reconciliation of service charges, responsible for inputting charges into the Housing Management System.</li> <li>collaborate on end-to-end process mapping and ensure proper controls are in place and strengthened</li> <li>advising senior stakeholders</li> <li>driving process improvements while supporting team development </li> <li>a thorough understanding of Regulatory and Legislation Requirements specifically for Service Charge accounting, the Landlord and Tenant Act 1985 and Section 20.</li> <li>manage a small team,</li> <li>provide expert advice to both service owners, budget holders, and customers</li> <li>work with auditors/finance as part of the service charge reconciliation process.</li> <li>ensure policies and procedures remain complaint with legislation and best practice. </li> <li>strong analytical skills with the ability to interpret complex financial data.</li> <li>a sound understanding of tenancy agreements and lease interpretation.</li> <li>respond to any complaints and queries from residents relating to service charges</li> <li>produce and review periodic financial reports for senior management</li> <li>review and optimize legacy data to support transparency and accuracy.</li></ul>Job Description and Person Specification Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description Localities Housing Officer Permanent Grade 4 - £33,366 - £40,476 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. These are several city wide locations available 3 x South Based from Northfield Office, Vineyard Road 3 x North Based from College Road 2 x East Based from Kings Road, Tysley Job Description and Person Specification Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun - where everyone can succeed. Join us to transform the way the world works. Job Description This role will be based in London. At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We are looking for a Community Manager to join LinkedIn's UK and Pan Europe Editorial team. The right candidate will have a background in community management and engagement, plus experience in social media. They will possess excellent public speaking, copywriting and interpersonal skills. Responsibilities: <ul><li>Executing community management programmes and serving as an evangelist for LinkedIn's creator ecosystem and content offerings.</li><li>Onboarding and managing a roster of creators, executives and influencers, driving their growth through targeted strategies in key segments.</li><li>Analysing success using data-driven strategies and making recommendations to adjust strategies accordingly.</li><li>Devising content-led programming and delivering workshops.</li><li>Hosting monthly office hours to retain and inspire onboards.</li><li>Writing monthly communications to all onboarded voices and managing a LinkedIn Community Management Group.</li><li>Collaborating with the News team so that more content from our managed creators can be featured across various on-platform channels.</li><li>Partnering and collaborating with cross-functional teams on key projects and activations.</li><li>Staying up-to-date with industry trends and best practices in social media.</li></ul>Qualifications Basic Qualifications: <ul><li>3+ years of proven experience in community management, social media marketing or a related field, which requires extensive relationship building and management.</li><li>Fluency in English.</li></ul>Preferred qualifications: <ul><li>Competent public speaker and comfortable presenting to various audience sizes.</li><li>Familiarity with LinkedIn's mission, publishing tools and analytics.</li><li>Familiarity with graphic design tools such as Canva.</li><li>Strong writing skills, with a keen eye for detail.</li><li>Good understanding of Microsoft Teams' Webinar function and Zoom.</li><li>Prior experience in news, media, or social media marketing with a focus on video content.</li><li>A proactive and adaptable mindset, with the ability to thrive in a dynamic and ever-changing environment.</li><li>Ability to multi-task and work across different platforms and channels.</li><li>Ability to work independently, to deadlines, and as part of a team.</li><li>Strong organisational and time-management skills.</li></ul>Suggested Skills: <ul><li>Community management</li><li>Copywriting</li><li>Data-driven decision making</li><li>Strong communication skills</li><li>Public speaking</li></ul>Additional Information Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: <a href="https://legal.linkedin.com/candidate-portal" target="_blank">https://legal.linkedin.com/candidate-portal</a>.

Community Manager

Housing Management Coordinator Norwich Permanent, full time (37.5 hpw) Salary £25,838 - £26,645 per annum, plus g reat benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! Typical day as a Housing Management Coordinator <ul> <li> Our customer group includes ex-offenders, substance users and other vulnerabilities. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team You'll join James and our Ripley Project team, we're super passionate about what we do! We're really proud of the diversity in our team and the great mix of work experience we all have. Everyone is unique and brings their own skills and identity to the role. We're a supportive bunch and like to have regular team building &amp; social activities such as mini golf, escape rooms or just going out for lunch. Job details <ul> <li> The working pattern will consist of a mixture of shifts from Sunday - Thursday between 08:30 - 20:00. </li> <li> Based at our service in Norwich you'll spend your time predominantly at Rosary Road or Barnard's Yard. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Management Coordinator

Job Introduction This exciting new development within Lincolnshire, based in Grantham, welcomes enthusiastic and experienced applicants to apply for this rare opportunity to be involved in shaping a brand new pilot service that will support individuals stepping down from acute mental health wards to transition into the community. The service will be delivered in partnership with Lincolnshire Partnership NHS Trust and will form part of the NHS Mental Health Pathway. The service will be going live in October 2025, with a full training and induction programme for the team before go live. With an emphasis on recovery working alongside specialist housing and financial related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work with the team on a rota which may include evenings and weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Knowledge of housing pathways, benefits applications and working alongside authorities such as social care is really key for this role. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 31 days' paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits Turning Point

Transition and Housing Support Worker

Grade: Grade 9 (£49,186-£53,355) Reporting line: Strategy Principal - Asylum, Migration &amp; Integration 1 year fixed-term role, with intention to extend subject to funding. Interviews: 13 &amp; 14 August 2025 The Role The postholder will play a pivotal role in commissioning, leading and learning from our programmes and policy work designed to tackle migrant homelessness and rough sleeping in Greater Manchester. Acting as programme lead on interventions like the Restricted Eligibility Support Service (RESS) and GMCA's services targeting refugee homelessness, the postholder will be committed to the continuous improvement of our offer for non-UK nationals experiencing homelessness, whilst ensuring that the insight and learning from our responses contribute towards our wider aims for Public Service Reform in Greater Manchester. This role will also be responsible for driving relevant parts of the GMCA's Migration and Inclusion Strategy, embedding the migration programme within GM's Live Well and Housing First ambitions. This will include working to identify strategic, policy and practice opportunities to improve how non-UK national residents of Greater Manchester are supported to navigate vulnerability and find stable homes that enable them to live well and thrive. For this role it is essential that you have a comprehensive understanding of homelessness and rough sleeping, as well as the specific risks and complexities that make non-UK nationals more likely to experience it. You must have an understanding of how the immigration and asylum systems affect people's lives and impact on local systems. You must be able to think strategically across a range of policy areas, manage and continuously improve commissioned programmes, and engage with a wide range of stakeholders - including communities - to develop policy and deliver system change. You will be able to inspire confidence, provide credible leadership, work in a highly politicized environment, build and maintain relationships, motivate and drive delivery of changes at pace. You must be used to finding solutions and making decisions autonomously on difficult issues, working to tight and often changing timescales. You will be highly organized, able to prioritise your own work and work well across mixed teams. We encourage applications from people with migrant backgrounds and relevant lived experience. If you think you meet the essential criteria but have questions about the job, you can get in touch with Jennie. About us: As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); Waste and Resources; Environment; Work and Skills; Research; Public Sector Reform; Police, Crime and Criminal Justice; Homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of people's age, disability, Trans status and Non-binary identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. To find out more about working for us please click here: <a href="https://www.greatermanchester-ca.gov.uk/" target="_blank">https://www.greatermanchester-ca.gov.uk/</a> Our offer: In return for your hard work, we offer our employees a competitive package as part of our offer that you can find out more about here: Greater Manchester Combined Authority - Home | greater.jobs Mandatory Information: Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. Privacy Notice (Click here) Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome. For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licenced sponsor. Hybrid working This role is part of GMCA's hybrid working scheme. As part of our commitment to 'Build Back Fairer' in Greater Manchester following the Covid-19 pandemic, we have evolved our management methods by trusting and empowering staff to deliver their work in the best way that suits the business and their individual needs, and supports health and wellbeing. Our hybrid working policy sets out a flexible approach, combining attendance at our [Manchester city centre office / Fire and Rescue service HQ in Swinton / other location] with remote working, typically from home; the location of work is primarily dictated by the needs of the business: 'Do what is right for you and the business on that day'. If appointed to the role you will work with your manager to agree and regularly review the best working pattern for you, your team and your work.

Migrant Homelessness Principal

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role We are looking for a handyperson to work across schemes in Bexley and Medway providing support at sheltered schemes. You will be working directly with customers, carrying out small repairs in and around the customer homes. You will work with the wider Independent Living team to provide excellent service. Flexibility to support the wider team may be required. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Support customers in own homes by carrying out small repairs in and around the scheme</li><li>Work across a range of schemes in the South (focus on Bexley and Medway)</li><li>Work with wider team - Scheme Officers, Managers and Handyperson team to provide excellent service</li><li>Ensure all health and safety and compliance measures are met</li><li>Be able to travel - own transport essential (mileage covered)</li></ul>What you'll bring Essential skills <ul><li>Experience of carrying out a wide range of small repairs and adaptations.</li><li>Knowledge of Health and Safety and ability to write risk assessments..</li><li>Ability to maintain accurate records both written and electronically.</li><li>Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages.</li><li>Knowledge and/or experience of the issues faced by older people or vulnerable groups.</li><li>Own driving licence - Van will be provided</li></ul>Desirable skills <ul><li>Experience of trade background i.e. carpentry, plumbing, brick laying or electrician (preferable)</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Independent Living Handyperson

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations West Drayton Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

The Vacancy 37 hours Monday to Friday We are building a new, strong team and we want you to be part of this as our Community Safety Manager. This is a professional role and we're looking for someone willing to commit to the position and the ever-changing landscape of housing management. The Community Safety Manager will be able to deliver a person-centred approach to handling anti-social behaviour and tenancy breaches in our community through mediation and excellent case management. You will help shape our Community Safety service, policies and procedures and offer support and advice to our Community Housing team. You will manage a caseload where legal interventions are required, so you will have a good working relationship with several of our internal and external partners in getting a positive resolution to cases as well as good working knowledge of housing and anti-social behaviour legislation. As a Community Safety Manager, you will <ul> <li>proactively work to understand the needs of customers and the safeguarding and vulnerabilities that may arise whilst delivering the job</li></ul><ul> <li>manage and prepare cases for court proceedings and update regularly on their position as well as being a leading officer regarding high level ASB.</li></ul><ul> <li>work closely with customers to develop strong relationships with local communities, and positive and collaborative relationships with key agencies and internal teams.</li></ul><ul> <li>Work with other teams and stakeholders to really help customers be involved in our service delivery.</li></ul><ul> <li>To support our Community Housing Officers to manage initial complaints relating to ASB and low level neighbour disputes supporting with negotiation and mediation.</li></ul><ul> <li>To manage ASB cases, supporting victims and seeking enforcement remedies where appropriate.</li></ul>The successful Community Safety Manager will have: <ul> <li>Experience in a Housing Management environment within Social Housing or similar transferable skills</li></ul><ul> <li>Experience of working with customers from diverse backgrounds tackling complex issues housing and similar related</li></ul><ul> <li>Ability to communicate effectively and adapt style to meet the needs of recipient</li></ul><ul> <li>Ability to meet deadlines and to monitor &amp; manage performance</li></ul><ul> <li>a commitment to building a strong, high performing team</li></ul><ul> <li>Ability to handle challenging situations and able to think on your feet.</li></ul><ul> <li>Ability to represent the organization in all settings and act as an ambassador.</li></ul><ul> <li>Experience of managing cases of anti-social behaviour through to court.</li></ul><ul> <li>Good knowledge of the law relating to community safety and housing legislation.</li></ul>In return we offer a fantastic benefits package which includes: <ul> <li>29 days basic annual leave (full time) + Bank Holidays</li></ul><ul> <li>Auto Enrolment Defined Contribution</li></ul><ul> <li>Defined Benefit Scheme</li></ul><ul> <li>Optional Scheme - Salary Sacrifice</li></ul><ul> <li>A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy.</li></ul><ul> <li>A commitment to work life balance through our Agile/flexible working principles.</li></ul><ul> <li>Family Friendly policy with enhanced benefits</li></ul><ul> <li>Learning and Development opportunities</li></ul><ul> <li>Internal coaching and mentoring opportunities</li></ul><ul> <li>Staff social events</li></ul>We have great housing stock at Pioneer Group with an exceptional, same-day repair service, so you won't be distracted from your duties dealing with repair issues. This will give you the chance to really focus on what you're good at - Community engagements and housing management Closing Date for receipt of applications is 25/07/2025 Interviews will be held on 14/08/2025 For an informal discussion please contact Yvonne O'Grady, Head of Housing on 0121 748 8100 About Us We are a small housing association managing 2,500 homes, primarily in Castle Vale, Birmingham. Our focus is on providing safe, high-quality homes while strengthening communities and improving lives. As an anchor organisation, we use our resources and influence to build resilient communities where people can thrive. We continue to deliver on our promise to the Housing Action Trust, reinvesting in homes and communities while taking steps to reduce our environmental impact. The Pioneer Group also includes two sub-brands: Compass Support - delivering a range of services for residents and the wider community. Castle Vale Football Stadium - a key community sports facility. Benefits Generous Holidays Pension Scheme Health Cash Plan Family Friendly Policies Personal Development Plans Agile / Flexible Working

Community Safety Manager

Accommodation Assistant Location: Bude Holiday Resort, Cornwall. Job Type: Variable Hours - Fixed Term Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Bude Holiday resort is the perfect coastal escape, a family friendly holiday awaits on the stunning Cornish coast. With a fully refurbished Coastal bar and eatery, a heated outdoor swimming pool, splash zone and adventure playground for the kids and great walks along the coastline, there is heaps to keep everyone entertained. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces. </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need: We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team</li><li>Care about the smallest detail and demonstrate the highest of standards</li><li>Have a friendly and helpful attitude</li><li>Driving Licence is preferable </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply: Just click HERE and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Tenancy Coordinator A place to create moments that matter Location: Bradford, Hybrid Salary:£28,793 per annum 12 month Fixed Term Contract, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Are you ready to go above and beyond to market our properties and onboard our customers into their new homes? We're looking for a Tenancy Coordinator to join our Allocations &amp; Lettings team in Bradford. As a Tenancy Coordinator, your primary responsibility will be to advertise Accent's empty homes and successfully onboard new customers. You will work as part of a specialist national lettings team, advertising homes directly and in collaboration with Local Authority partners. Your role is essential in ensuring that properties are advertised fairly, transparently, and in line with relevant legislative and policy frameworks. Moving into your new home should be an exciting experience so you'll work closely with our customers, providing support with the application process, keeping them up to date with their progress and ensuring they feel fully informed throughout their journey. Empathy and discretion are key as you'll discuss each customer's circumstances in detail to assess their eligibility and signpost them to any support services they may need. It's a challenging but rewarding role. Resilience is a key trait as some conversations may not result in a tenant sign up. You'll need to be highly organised to ensure we're speaking to the volume of customers needed to convert an empty property into a customers new home. To view/download the Tenancy Coordinator job description please click here. Salary The salary for the Tenancy Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you <ul><li>Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.</li><li>CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.</li><li>Proven experience building successful working relationships with external partners, particularly within the housing sector.</li><li>Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.</li><li>Intermediate to advanced proficiency in MS Office applications and specific business software.</li><li>Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.</li><li>Strong record-keeping skills with knowledge of GDPR.</li></ul>Tenancy Coordinator Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 1st August via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 14th August at our Bradford office. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)-an extra day to celebrate your birthday and the option to purchase more-access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future-with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Tenancy Coordinator

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary:£25,235 per year Hours: 37.5 hours per week Contract type: Fixed-term contract until 31st March 2026 Location: Exeter Additional information: <ul><li>Participation in an out-of-hours on-call rota</li></ul>The Role: Join our Exeter Supported Housing Service as a Supported Housing Worker, where you'll play a key role in helping clients maintain safe accommodation, manage personal finances, and access multi-agency support. You'll work with individuals facing complex challenges-such as trauma, mental health issues, and substance misuse-empowering them to build resilience and move towards independent living. With 11 supported units across Exeter, you'll help ensure high standards of safety, effective referrals, and meaningful progress for each client. If you're organised, compassionate, and ready to make a difference, we'd love to hear from you. What You'll Be Doing: <ul><li>Delivering direct support and housing management services to clients</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li><li>Creating a safe, supportive and empowering environment that promotes personal growth and sustainable move-on</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Understanding of the causes of homelessness and social exclusion and the approaches which seek to address these</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part-time staff) </li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you'll be eligible for the Blue Light Card, which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Housing Management Coordinator working from our service in St Albans Permanent, part time (18 hpw), working 3 days a week covering 6hrs a day, can be flexible. Pay £12.61 to £13.36 per hour ( £25,8 38 to £30,204) pro rata depending on skills and experience and great benefits including Health Cash Plan Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Nicholas House, St Albans . As our Housing and Property Guru, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation ! Typical day as a Housing Management Coordinator <ul> <li> Customer group - Single parent and child service, providing temporary support and accommodation. </li> <li> Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies. </li> <li> Help our customers with housing benefit claims, making sure that these are received on their rent account. </li> <li> Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court. </li> <li> Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales. </li> <li> Ensuring we are health and safety compliant and that maintenance standards are met. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK! You bring <ul> <li> Experience in managing a housing management caseload and overseeing landlord and housing management duties </li> <li> Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. </li> <li> Able to take on a lead role within the team, offering guidance and support to your colleagues </li> <li> The ability to work on your own initiative, positively influencing people from all different backgrounds. </li> <li> A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative. </li> <li> Confident working collaboratively with colleagues in other parts of the business as well as with external partners </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> We're open to agreeing a work pattern with you. </li> <li> Based at our service in St Albans. </li> <li> Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups, </li> <li> You'll need an Enhanced DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Learn more about our benefits on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Summary We're looking for a Premises Officer to help keep our school safe, clean and well-maintained. You will be looking after the buildings and grounds of Harris Primary Academy Peckham Park, making sure everything is secure and ready for learning each day. This role is offered as a fixed-term contract to August 2026. About Us Our academy is a member of the Harris Federation , a group of 55 primary and secondary academies in and around London educating some 44,000 young people. The Harris Federation Teaching School Alliance enables us not only to train and develop teachers and leaders in our own academies, but also to do so for other schools. Each academy is led and run by its Principal and other senior leaders: we are deliberately a federation rather than a chain. What unites us is a culture that ensures the children and teenagers in our schools get an excellent education within a happy, caring and supportive environment. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Following health and safety rules and reporting any hazards or risks</li> <li>Checking and cleaning academy vehicles (if trained to do so)</li> <li>Helping teachers with practical tasks and classroom setups</li> <li>Keeping the site secure, including locking gates and monitoring access</li> <li>Reporting unsafe behaviour or anything that could be a safety risk</li> <li>Carrying out repairs, decorating and general maintenance</li> <li>Supporting and supervising contractors working on-site</li> <li>Keeping the grounds tidy, including litter picking and emptying bins</li> <li>Checking toilets for cleanliness and restocking supplies</li> <li>Walking around the site regularly to keep corridors and outdoor areas clean</li> <li>Helping move furniture for events or exams</li> <li>Reporting broken lights, graffiti or damaged fixtures</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of health and safety</li> <li>Training or experience in plumbing, maintenance or heating systems</li> <li>Understanding of how heating and ventilation systems work</li> <li>Knowledge of building security and maintenance procedures</li> <li>Experience supervising or supporting others</li> <li>Knowledge of cleaning standards and methods</li> <li>Experience working in a school or with young people</li> <li>Strong DIY skills and hands-on experience</li> <li>Physical fitness to the level required for lifting and manual tasks</li> <li>The ability to spot and report building issues</li> <li>The ability to manage stock and order supplies</li> <li>Willingness to work evenings and weekends when needed</li> <li>The ability to respond to emergencies outside normal hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

The vacancy Permanent, Full Time (37 hours per week) Closing Date: 4th August Interview Date: To be confirmed Are you ready to be part of something meaningful? At bpha, we're proud to deliver a high-quality, customer-focused repairs service that truly improves lives. Our In-House Maintenance Service is growing - and we're looking for someone like you to join us. We cover Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, using the latest technology to support both our customers and our colleagues. Why Join Us? This is more than just a scheduling role - it's your chance to be a key player in a team that values your input and supports your growth. You'll help shape a service that puts people first, every time. What We're Looking For: • Experience in logistical planning or a similar scheduling environment • A proactive, organised approach with strong time management • A passion for excellent customer service, with empathy and care at the heart of what you do • Confidence to own problems and see them through to resolution • Knowledge of housing repairs and maintenance is a bonus - but not essential • Strong communication and IT skills What You'll Get in Return: • A competitive salary • 28 days' annual leave, rising to 33 with service - plus bank holidays • A generous pension scheme - up to 12% employer contribution • Free private healthcare (with options to add family members) • Free life assurance • Discounted gym membership • Access to a range of wellbeing services, including digital fitness classes • Hybrid working - after induction, split your time between home and our bright, modern Bedford office We'll support you every step of the way, with opportunities to learn, grow and thrive in your role. Please note: The successful candidate will be required to complete a basic DBS check. We may close this vacancy early if we receive a high volume of applications - so don't wait to apply! About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Resident Liaison Officer

The role Do you have experience engaging communities and stakeholders in regeneration projects? If so, we invite you to apply for our Community Engagement Manager role within our Regeneration Directorate. In this position, you'll develop and deliver engagement strategies for a range of schemes, from major multi-phase projects in Hastings to smaller, ongoing developments in London and the South East. We're seeking a strategic and operational leader with strong relationship-building skills to work closely with residents, councillors, and other stakeholders, ensuring positive engagement and risk mitigation throughout each project. You can be based at one of our main offices in either Farringdon, Croydon, Hastings or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. What you'll need <ul> <li>A proven track record of delivering community and stakeholder engagement on regeneration projects of varying size and complexity.</li> <li>Experience of working directly with the public and local communities, ideally in a regeneration capacity.</li> <li>A strong understanding of the development process from inception to handover and the role of local communities and wider stakeholders in regeneration. </li> <li>Experience building relationships with local authority housing and enabling teams as well as local ward Councillors and Cabinet members.</li> <li>Well-developed communication skills (verbal, written and presentation) with the ability to engage, influence and collaborate with a wide range of stakeholders and including at senior levels.</li> <li>You'll be flexible, collaborative, and have a team orientated approach</li> <li>A willingness to work flexibly including evening and weekends to meet customer and business needs.</li></ul>In your supporting statement, it is important that you address how you meet the above criteria providing examples. Closing Date: 3rd August 2025 at 23:59 (We reserve the right to close the advert early if we receive a suitable number of applications). Interview Date: 13th or 14th August 2025 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

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