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Job Title: Technical Administrator (Homelessness) Location: Carlisle Salary: £27,711 to £28,624 Hours: 37 Contract: Temporary (12 months) About this opportunity To provide a range of technical, administrative and office management support activities to the Homeless Prevention and Housing Services. Supporting and assisting in the delivery of high-quality services with the day-to day functions, including collating data, reporting, scheduling and supporting the management team in monitoring performance aspects to ensure performance standards as well as supporting operational delivery functions. Acting as a multi-team resource and assisting colleagues with various tasks in a busy and fast paced statutory service area related to the delivery of statutory housing and homelessness duties. Who we're looking for We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role. Contact For more information about the role or to arrange an informal chat prior to your application, please contact Tammie Rhodes by email at <a href="mailto:Tammie.Rhodes@cumberland.gov.uk" target="_blank">Tammie.Rhodes@cumberland.gov.uk</a>Guaranteed Interviews We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role. <ul> <li>Those who consider themselves disabled as defined by the Equality Act 2010</li> <li>Those in care or who have left care and are aged 24 and under</li> <li>Armed forces veterans whose last long term substantive employer was the armed forces</li> </ul>If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more . Diversity, Inclusion &amp; AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing <a href="mailto:Resourcing@Cumberland.gov.uk" target="_blank">Resourcing@Cumberland.gov.uk</a> . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs. Application and Interview information <ul> <li>Closing date: 31/03/2025</li> <li>Interview date: TBC</li> </ul>Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed. Please read the supporting information: <ul> <li> Post Specification </li> </ul>Please also refer to our Careers site to find out more: <ul> <li> Our Staff Benefits </li> <li> Candidate Support </li> <li> About Cumberland Council </li> </ul>

Technical Administrator (Homelessness) - CMB1674e

Organisation: Derby Homes Hours: 37 hours a week Contract type: Permanent Location: City wide TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK. Do you enjoy working in a busy, challenging but rewarding setting? Do you believe that a home is more than bricks and mortar? Do you understand that creating a home and maintaining it can require a little help from time to time? We do! We are looking for an enthusiastic and dedicated individual to join our Intensive Housing Management team. The post holder will be working with a mixture of introductory and secure tenants and the duties will include: <ul> <li>General tenancy management, working with customers when we have identified needs which impact on their ability to manage their tenancy.</li> <li>Low level tenancy enforcement and intensive management of cases within a defined caseload.</li> <li>Arranging viewings and signing up new tenants when we have identified needs which impact on their ability to manage their tenancy.</li> <li>Getting involved with customer consultation.</li> <li>Making referrals to, and working with, partners and other organisations to sustain tenancies.</li> <li>Safeguarding.</li> <li>Project work, which may include services around domestic abuse and housing, learning disability properties, temporary accommodation, services for young people leaving care etc.</li> </ul>You will maintain a high-quality customer service focus in all aspects of the role ensuring that appropriate needs assessments, risk assessments and action plans are completed and reviewed within the procedural time frames. You will be able to work on your own or as part of a team in a fast-paced environment. You will have excellent negotiation skills, be organised and motivated. This role is a combination of working from home and in the Local Housing Office so the ability to do so is paramount to the success in this role. This post is subject to an enhanced DBS check. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 1 st April 2025 at midnight. Any application forms received after the closing date will not be accepted. If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on the 8 th and 9 th April 2025.

Housing Officer (Intensive Housing Management)

Are you passionate about ensuring the safety of residents and making a real difference in your community? We are seeking a dedicated Building Safety Manager to take a pivotal role in maintaining the highest safety standards across our housing portfolio. As the Building Safety Manager, you will be the key point of contact for all matters related to building safety within our residential properties. Working as part of our dynamic Property Services Compliance Team, you will oversee vital safety inspections and document audits across a diverse range of properties, including:<ul> <li>5803 tenanted Council-owned homes</li> <li>3 high-rise tower blocks</li> <li>15 medium-rise blocks of flats</li> <li>388 low-rise blocks of flats</li> </ul>Collaboration is key in this role. You'll work closely with our Fire Safety Manager, Health and Safety Manager, Compliance Technical Officers, Asbestos Officer, FRA Carpenters, and Compliance Officer to ensure the Council meets its statutory compliance obligations. If you're ready to apply your expertise to enhance the safety and wellbeing of residents, we want to hear from you! About the role In this role, you will lead on all technical aspects of the Building Safety Act 2022 and Social Housing (Regulations) Act 2023 consumer standards regarding health and safety disciplines. Your responsibilities will include reviewing assessment actions received by the department and developing a robust programme of assurance. Working in partnership with the Compliance Team, you will ensure that work orders are efficiently raised to external contractors to complete remedial works and uphold compliance obligations across key areas such as: <ol> <li>Water Risk Assessments</li> <li>Lift Inspections and Maintenance</li> <li>Electrical Safety</li> <li>Gas Safety</li> <li>Mansafe Systems</li> <li>Lightning Conductors</li> </ol> Key Accountabilities are<ul> <li>Support the Compliance Team Manager.</li> <li>Review and amend the Policy for Building Safety and Compliance Assessments.</li> <li>Review, development and maintain the systems for Building Safety Management.</li> <li>Review the completion of the Building Assessment programme. Including the validation of the statutory assessments and competency of appointment of Specialist contractors for the completion of Building Safety remedial works.</li> <li>Create reports on progress to be compliant in relation to Building Safety works</li> <li>Plan and support Building Safety Information for residents within our High Rise Buildings.</li> <li>Point of contact for the Royal Berkshire Fire Rescue Service Dorset and Wiltshire Fire and Rescue Service.</li> <li>Review of Building Safety Measures following a report of a Fire in a Housing building.</li> <li>Escalation of non-conformities to service colleagues</li> <li>Act as subject matter expert (Building Safety) to, Project Managers and building surveyors to ensure effective delivery of the programme.</li> <li>Engage with key stakeholders and ensure effective communication and involvement with project activity.</li> <li>Track all related project activity including monitoring against Building Safety targets against Industry specifications and British Standards.</li> <li>Taking action to address risks including escalating risks and taking action to eliminate reduce or delay risk.</li> <li>Escalate risks and issues which may impact any aspects of performance or the Council's reputation. </li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity About you The ideal candidate will need to be front facing so will have to be able to engage with internal and external stakeholders at all levels and able to demonstrate change management experience. Essential Skills and Experience:<ul> <li>Knowledge of relevant legislation (e.g., H&amp;S at Work, CDM, Fire Safety).</li> <li>Experience managing budgets, resources, and high-rise buildings.</li> <li>Strong risk management understanding and project management experience.</li> <li>Proficiency in office software (word processing, spreadsheets).</li> <li>Problem-solving and prioritisation skills in high-pressure environments.</li> <li>Experience in tendering works.</li> </ul>Skills &amp; Competencies:<ul> <li>Understanding of building structures, systems, and maintenance.</li> <li>Strong technical risk management knowledge.</li> <li>Leadership, communication, and planning skills.</li> <li>Commitment to ethics, professionalism, and standards.</li> <li>Ability to prepare reports and coordinate complex activities.</li> <li>Skilled in negotiation, change management, and strategic thinking.</li> <li>Excellent analytical and decision-making abilities.</li> </ul>Specific requirements<ul> <li>Must have a minimum of HNC, with IFE, IOSH or equivalent professional qualification</li> </ul>in Building Surveying<ul> <li>Full UK driving license</li> </ul>Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please email: Charles Hahn, Compliance Team Manager &amp; AP <a href="mailto:charles.hahn@reading.gov.uk" target="_blank">charles.hahn@reading.gov.uk</a> Closing Date: 9 April 2025 Interview Date: 16 April 2025 Interview Process: TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

Building Safety Manager

Housing Manager - Income Team Portsmouth or Reading - Hybrid working Permanent, part time (18.75 hpw) with the possibility of full time in the future! Salary circa £32,000 pa [pro rata] (depending on skills and experience, plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome Income housing team covering the South Region. You'll support our customers in managing their rent accounts, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> You'll look after a number of patches within the region and work a weekly case load. </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively respond to customer queries and complaints. </li> <li> Managing rent account cases, from sign up and low-level intervention, to attending Court Hearing's! </li> <li> Support the wider teams, financial inclusion, and Patch Housing Managers </li> <li> Working as part of the wider income team, but able to work proactively and manage a case load on your own. </li> <li> Confidence in speaking with people over the phone &amp; face to face. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> <li> Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join Manager's Sally &amp; Lauren and our Income team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend 1 day working from our community patches or your local office. </li> <li> Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Project Worker Cavendish Lodge, 10 Turret Lane, Ipswich, IPA4 1DL £12.50 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, Cavendish Lodge, Ipswich. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Being a first point of call to receive and direct all customer and customer queries</li> <li>Supporting progress towards independence in managing positive mental health</li> <li>Offering one-to-one support as required</li> <li>Promoting safety by undertaking risk assessments and reviewing customers' needs</li> <li>Regularly assessing the needs of customers, writing, and updating support plans</li> <li>Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained</li> <li>Delivery of small group activities to promote recovery and well-being</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 224039 #SancSLiving We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Project Worker - Homelessness

Homeless Hostel Coordinator (Specialist Project Worker) Maple Court, Waddelow Road, Waterbeach, Cambridge, CB25 9GF £13.95 per hour - Pay rate effective 1st April 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Specialist Project Worker at our Homelessness Service at Maple Court, Cambridge. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support youin reaching your aspirations and career goals, through comprehensive training and benefits. The role of Specialist Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Ensuring the smooth running of the service, promoting the service effectively to others</li> <li>Working closely with staff and customers to deliver a high quality, intensive support service</li> <li>Managing a team of Project Workers</li> <li>Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas</li> <li>Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans</li> <li>Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives</li> <li>Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks</li> <li>Completing and monitoring health and safety checks within the service</li></ul>Skills and experiences: <ul> <li>NVQ3 in Health &amp; Social Care, or willing to work towards</li> <li>Proven experience of working with a similar customer group is essential</li> <li>Previous housing related support is desirable Sound knowledge of housing management including rents, tenancies and health and safety</li> <li>Good understanding of occupancy agreements</li> <li>The ability to work on your own initiative and to react effectively under pressure</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contribution </li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223929 #SancSLiving We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Homeless Hostel Coordinator

Housing Support Assistant To cover Staffordshire and Cheshire area (Base office location may vary dependent upon suitable candidate) £26,012 per annum - Pay rate effective 1st April 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant across the Staffordshire and Cheshire area (Base location may vary dependent upon suitable candidate). At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Support Assistant will include: <ul> <li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul> <li>Assisting with tenancy and voids management and maintaining occupancy levels</li> <li>Supporting and promoting compliance with safeguarding policies and procedures</li> <li>Building and maintaining relationships with customers and internal and external key stakeholders</li> <li>Managing the procurement and availability of supplies, furniture, and equipment</li> <li>Recording and updating relevant data, maintaining effective filing systems</li> <li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul> <li>Previous experience delivering tenancy services</li> <li>Experience working to deadlines and prioritising workload</li> <li>Basic knowledge of Microsoft Office packages</li> <li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li> <li>NVQ2 or equivalent in relevant area</li> <li>Ability to extract and interrogate data</li> <li>Some experience in the use of housing management systems or similar is desirable</li> <li>Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job reference: 224099 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Assistant

Reddit is a community of communities. It's built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit redditinc.com. We are seeking an experienced community management professional to join our Community Support Team. As a Community Engagement Manager, you will support our mods to ensure their communities can succeed. You will help us build scalable processes, have a keen eye for detail and have excellent communication skills. This role reports to the Community Support Manager. Your work will focus on delivering exceptional community support, nurturing relationships, driving innovation of our processes, and continuously improving products/services within our communities. Key Responsibilities: <ul><li>Help our community of mods with public and ticketed support. </li><li>Demonstrate subject-matter expertise and extensive product knowledge across a broad set of features and tools.</li><li>Work confidently and independently on team projects that improve Mod experience on Reddit.</li><li>Act as a point of escalation for complex issues that occur across the platform and evaluate the correct course of action or point of further escalation.</li><li>Identify and escalate key blockers that will help make moderating on Reddit more accessible for our communities.</li><li>Cross-functional Collaboration: Work closely with PMM, Product, Engineering, and Safety teams to advocate for mod needs, communicate feedback, and ensure a seamless customer journey.</li><li>Community Advocacy: Advocate for the community internally, championing their interests and influencing decisions that impact their experience.</li><li>Continuous Improvement and Innovation: Suggest initiatives to improve the scalability, efficiency, and impact of community success operations and initiatives, leveraging technology and automation where appropriate.</li></ul>What We Can Expect From You: <ul><li>3-5+ years of experience in online community support, customer success, product operations, or related fields.</li><li>Expertise supporting geographically-distributed community members.</li><li>Great communication skills, with the ability to influence cross-functional stakeholders, and adapt to changing business needs.</li><li>Strong analytical abilities with experience in using data-driven insights to inform decision-making.</li><li>Experience working with customer support, success, and analytics software platforms (Zendesk and Salesforce are a plus).</li><li>Experience working in a fast-paced, high-growth digital environment is preferred.</li><li>Passion for understanding customer needs and delivering exceptional customer support and experiences.</li></ul>Bonus Points: <ul><li>Experience implementing and optimizing AI tools, Chatbots, and other synchronous support tooling.</li><li>Fluency in another supported language.</li></ul>Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:ApplicationAssistance@Reddit.com" target="_blank">ApplicationAssistance@Reddit.com</a>.

Community Engagement Manager

Contract terms Starting salary: PO7 (£57,663 - £60,819) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Permanent Closing date: Sunday, 23rd March 2025 at 23:59 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role As a Building Safety Manager, you will be an integral part of the team responsible for ensuring Haringey's compliance with the Building Safety Act 2022 and the Fire Safety Act 2021. Your role will involve overseeing statutory compliance and implementing a systematic approach to managing building safety in high-rise buildings. Key responsibilities include ensuring adherence to relevant statutory requirements, conducting regular safety inspections and risk assessments, and collaborating with residents and building owners to promote a culture of safety. You will also provide training and guidance to staff and contractors, maintain accurate records of safety activities, and prepare reports for relevant authorities. Additionally, staying updated on changes in building safety regulations and best practices, and implementing continuous improvement initiatives will be essential parts of your role. About the team You will work within a team of four Building Safety Managers, supporting the Senior Building Safety Manager. You will collaborate closely with your fellow managers to conduct safety inspections, perform risk assessments, and ensure compliance with the Building Safety Act 2022 and Fire Safety Act 2021. Engaging with local residents will be a key part of your role, working together to promote the safe management of their buildings and address any concerns they may have. About you We are looking for a candidate with experience in a similar role or with a building compliance background, and knowledge of the relevant legislation is essential. You will be required to engage with local residents to ensure the safe management of their buildings, so experience in collaborative working is crucial. Additionally, we seek a candidate who can manage a large workload and use their initiative to plan and prioritise tasks effectively. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

About The Service This is an exciting time to join the Development and Regeneration team. We are working hard to deliver a significant programme of local regeneration schemes and new build housing projects. We are delivering innovative solutions to help tackle our current housing crisis, deliver mixed use schemes and to deliver local regeneration improvements where they are most needed across the city. We work collaboratively with our local communities, local Councillors and local stakeholders such as the Cardiff &amp; Vale Health Board, and as a team we are passionate about what we do. About the job Due to progression within the team, we are now recruiting into a number of Project Officer roles. This is an exciting and varied role, responsible for supporting the delivery of new build council housing projects, mixed use developments and local regeneration projects across Cardiff. You w ill be involved in all stages of project delivery from consultation, design and planning to implementation, construction management and evaluation. Involvement in funding bids and project finances will also be required. We believe in investing in our team members and we have a proven track record in enabling progression through the team. With this in mind we will consider supporting officers through relevant external courses (such as construction management) or professional development to complement the in-job training and experience the post gives. What We Are Looking For From You You should have demonstrable experience in housing development and/or regeneration, share our passion for delivering high-quality housing development and regeneration projects, making a positive impact within our communities. Have a desire and the personal drive to gain further hands-on experience of project management and development, possess good communication and customer care skills, be well organised and be able to work on your own initiative. Additional information This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. If you have any concerns around your ability to participate in a virtual interview process or after reading the Job Description, if you would like an informal discussion about the post please contact David Jaques, Assistant Director, 07779 314071 We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- Application Guidance Applying for jobs with us Behavioural Competency Framework Additional Information:- Employee Charter Recruitment of Ex-Offenders Privacy Notice Attachments<ul> <li> JD PS </li> </ul>

PROJECT OFFICER

Job Description Salary: £40,911 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent x8 Hours: Full Time (36 hours) Closing Date: Sunday 30th March 2025; 23:55 About Camden Camden is committed to making the borough a great place to live, work, and visit. We work with our communities to ensure that everyone has access to opportunities and that no one is left behind. Housing Services is focused on preventing homelessness and providing safe, secure, and sustainable housing to improve the quality of life for all residents. What You'll Be Doing We have a big vision for Housing Services where we will work deep within our neighbourhoods and communities to improve our services with people who use and rely on them and we are looking for a Homeless Prevention Adviser who's proactive and passionate about housing equality. As a homelessness prevention adviser, you will play a crucial role in preventing homelessness by providing a high-quality casework and assessment service; completing timely and accurate assessments in accordance with relevant legislation. You will provide proactive, strengths-based casework and joint working, personalised housing plans are actioned for households to move seamlessly and successfully, at the most appropriate time, to an affordable home suitable for their needs that is sustainable. Visits will be necessary, as required, to see applicants at home or in other community locations. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. All About You We're looking for someone who is enthusiastic about our ambition to make Camden the best place to live and work. Above all, you will be passionate about ensuring that services are delivered in a relational way, with the best outcomes for residents at its heart. You'll bring an enthusiasm to support some of the most vulnerable households in the borough; and ideally with knowledge of homelessness legislation. You will have experience working in partnership with other agencies to achieve positive outcomes for residents. You also understand data protection legislation with a high level of ICT literacy. To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open dayHERE We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us,watch our video here. How To Apply To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. To view the Job Profile, please CLICK HERE or copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10878919/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10878919/file/documen…</a> What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity</a> Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG, Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias

Homelessness Prevention Adviser

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Jennings Grange in Bradford. Jennings Grange is an exclusive developments of one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 35 hours per week Monday to Friday. Salary: £25,061.40 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Premises Officer Working Pattern: Full Time (40 hours) Contract type: Permanent Start date: April 2025 Salary: Scale 4, Point 7-10 About Us City of London Academies Trust believes strongly in the transformational nature of education operating schools in areas of significant disadvantage. We understand that strong outcomes lead to improved life chances for our students, so we are unashamedly academic and unapologetically results driven. Each of our schools adopt a 'warm/strict' approach, combining high expectations with care and support. Our level of care means we never compromise on standards or expectations, ensuring that no student's background becomes a reason for lowering the bar. Our schools maintain exemplary standards of behaviour, with systems, rituals and norms that instill strong habits. As a result, our schools provide an environment where our teachers can teach, and students can learn without disruption. We take great pride in fostering an exceptionally positive learning environment and we work meticulously to maintain our strong ethos and culture. COLAT is driven by an unwavering ambition to bethe best. We believe exceptional leaders and teachers create outstanding schools, transforming lives and shaping the future of every student. We have academies located in north, south and east London, and we combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within our evolving Trust. About You This is an exciting time to be part of the City of London Academies Trust, and we very much hope that you will be inspired to want to join us. We are committed to investing in the next generation of COLAT people who will embody the Trust's culture, values and ethos. Our Academy NCS is recognised as one of the highest performing 16-19 Free Schools in the country with results which surpass many of the best known independent and grammar schools. Year on year, students receive offers from Russell Group universities, Oxbridge, and a growing number matriculate at Ivy League universities in full scholarships. Our continuing academic excellence is a testament to the enthusiasm and dedication of both staff and students. We have recruited highly qualified teachers, specialists in their disciplines with a passion for their subject. Our teaching and innovative Super Curriculum programme go well beyond the narrow confines of the examination specification, offering our students the best preparation to enter the top universities in the UK and abroad. Our teachers have high expectations of their students, cultivating a deep understanding of their subject and love of learning. In return, students have high expectations of themselves. Education is transformational and what goes on in the classroom has the strongest impact on student outcomes. Our staff continually engage in research-based professional development to ensure that pedagogy at the NCS is rooted in best practice and at the forefront of educational thinking. Students flourish in an ambitious and aspirational environment but crucially they also enjoy a friendly and caring community. In return, we expect students to be driven, committed and to have high expectations of themselves. We look for ambitious and culturally aligned staff who are enthusiastic, hardworking, conscientious and energetic individuals. Our people want to work with students to ensure that, regardless of their background and circumstances, they achieve to the best of their ability. In return, we offer a calm, orderly and respectful environment. We also offer a range of staff benefits and development opportunities which support your professional and career development. You will be able to learn from some of the best and most able practitioners in the country. There is a far-reaching commitment to ensuring that all our staff are given the access to excellent development and induction programmes. There is also a clear imperative, driven by senior staff, to minimise bureaucracy and maximise impact, which to date has been hugely welcomed by staff and produced outstanding results for our students. About the Role We are seeking to appoint a Premises Officer. Candidates with strong site caretaking, maintenance and refurbishment skills are encouraged to apply for this role. The ideal candidate will be dedicated to supporting the running and maintenance of the school's buildings. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the TES portal. Closing date for applications is on Thursday 27 March 2025 at 9am. We plan for interviews to take place week commencing 31 March 2025. If you require any other details, or would like an informal discussion, please contact <a href="mailto:ncs-recruitment@ncs6.org" target="_blank">ncs-recruitment@ncs6.org</a> . City of London Academies Trust supports Equal Opportunities Employment. City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values. Our school is based in the heart of an evolving community in Islington, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. City of London Academies Trust Company Registration No. 04504128.

Premises Officer

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Temporary/Fixed term: Until 31 March 2026 Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Ashley Byers, Housing Property and Support Service Manager, at <a href="mailto:Ashley.byers@wiltshire.gov.uk" target="_blank">Ashley.byers@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

Job summary We are part of a large integrated drug and alcohol service working with some of Cornwall's most excluded and disadvantaged people. Successful candidates will also work alongside in-house services which include community, clinical, criminal justice and a residential rehabilitation facility. Main duties of the job The Housing Support Grant (HSG) is a project supporting clients with drug and alcohol issues who are also at risk of losing their tenancy. To be eligible, clients need to be in temporary, supported, emergency or private rented accommodation.You will be a resilient and committed individual who has an understanding of the problems faced by individuals finding themselves homeless or in insecure accommodation.We work alongside the community teams and with external agencies to support our clients to prevent homelessness. The focus is to support in any way that the client needs to help them remain accommodated. About us WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.Our name reflects who we are - a positive place where people can progress, connect with others and get friendly, expert help in a way that's right for them.Our staff team changes lives. If you're passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we'd love to hear from you. Job description Job responsibilities All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 30th March 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! You will be required to work occasional Saturdays. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li>DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Job description Job responsibilities All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included. The current closing date is 30th March 2025, however, please note that this role may close early should sufficient applications be received, so early application is advised. WithYou is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen.Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! You will be required to work occasional Saturdays. Benefits<li>28 days annual leave, plus bank holidays </li><li>An extra day off for your birthday or a special occasion of your choice</li><li>Enhanced maternity, paternity and adoption leave</li><li>2 days paid volunteer leave per year</li><li>Auto-enrollment into We Are With You's pension scheme</li><li>Access to a Blue Light Card - giving you great savings on big high-street and online brands</li><li>Flexible working opportunities and access to a range of services and resources to support you with your wellbeing</li><li>We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period</li>DE&amp;IAs an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. WithYou is also a Disability Confident Employer, and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. Person Specification Qualifications Essential <ul> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall).</li> <li>Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Ability to work flexible and unsocial hours as required</li> </ul>Person Specification Qualifications Essential <ul> <li>Full UK Driving Licence and own transport (the role will involve travelling to a variety of centres across Cornwall).</li> <li>Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check.</li> </ul> Experience Essential <ul> <li>Demonstrable experience working in the fields of outreach, housing/homelessness health, social care, criminal justice, domestic abuse, or another specialist setting</li> <li>Successful track record of working with substance misuse clients</li> <li>Resilient and the ability to prioritise and work under pressure</li> <li>Knowledge and understanding of health and safety, including assessing high-risk situations for service users</li> <li>Excellent verbal and written communication skills</li> <li>Be IT competent</li> <li>Knowledge and understanding of homelessness, assessment, care planning and key working</li> <li>Ability to build effective relationships with a range of internal and external stakeholders</li> <li>Ability to work effectively as a team player</li> <li>Ability to work flexible and unsocial hours as required</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name We Are With You Address Liskeard Liskeard PL14 3AG Employer's website

Housing Support Worker (Ref:0010ZB)

Job Description About the Role We have an exciting opportunity for a part time Independent Living Advisor to join our team on a permanent basis covering our schemes in Bath. The successful candidate will work Monday - Friday 9:00am - 3:00pm and will be working across our 3 sites Chelscombe, Church Street and Chelwood Drive in Bath. You will need to hold a Full UK Driving Licence and have access to own vehicle. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. You will also assist customers in accessing correct housing benefit assistance or financial advice to pay rent/service charges, and complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. What we're looking for: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! Please note: This role is subject to a basic DBS check which will be provided by The Guinness Partnership. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Salary: £37,035 - £41,511per annum Grade: JK Hours: 37 hours per week Contract: Permanent Location: Richmond, Harrogate, and Selby Our Service At North Yorkshire Council, we take pride in maintaining our social housing portfolio of approximately 8,500 homes to the highest standards. The purpose of our Service is to provide quality, affordable, healthy, and sustainable homes that meet the present and future needs of all our tenants and government guidelines in terms of energy performance. The Housing Standards team consists of five closely linked areas of housing expertise: construction, repairs, improvements, contract management, and safety. Each team consists of suitably qualified, skilled, and experienced trade operatives, surveyors, contract supervisors, and Team Leaders, all managed by Housing Standards Managers for each work area. The role As a Level 3 Surveyor working on our Retrofit Programmes within the Improvement Team, you will play a crucial role in ensuring the council's housing assets are maintained and brought up to the council's energy performance of a C to meet all current statutory, regularity, and legislative standards. We are hiring for senior-level positions and are predominantly experienced around the retrofitting of domestic dwellings or coordination of Capital Works programmes to a high level of engagement and customer care, offering opportunities to contribute to meaningful work and advance your career. The core focus of this job is to assist in the delivery of our housing retrofit programmes to help the Council achieve its goals of bringing its housing stock up to energy performance of C by 2030. The job will require the successful applicant to work within a small team under the Housing Standards Team Leader, Carrying out Retrofit Surveys, working with the council's Retrofit coordinators and trade workforce, along with managing the customer's expectations with excellent communication in the successful delivery of energy efficiency installation measures to ensure that the council's housing stock is brought up to a minimum of EPC C, alongside taking a fabric first approach to ensuring that all properties are free of defects making them a comfortable, affordable and of a decent homes standard. The core focus of this job is the development and delivery of new construction via a lar What you will bring. • You will know current best practices in social housing relating to tenant safety and decent home standards, along with a good solid knowledge and proven background in the construction industry. • Experience in delivering quality housing repair works, a good knowledge and experience of surveying within retrofit or coordination of capital works programmes, along with the current requirements around the delivery of a successful programme. • Excellent communication and IT skills are essential for this role, both written and oral, with the ability to problem solve and find pragmatic solutions., Tenant liaison is a key essential for this role, along with having an empathetic attitude and good customer service skills. Essential: • IOSH Managing Safely, Level 4 qualification in Surveying or compliance, e.g. Quantity Surveyor, HHSRS, and Retrofit Accredited. • Understanding of Building Control and Planning Legislation. Experienced in specifying routine works in domestic properties. Desirable: • CAD user, NEBOHS, Prince2, HNC Construction and the Built Environment, MCIOB. Knowledge in housing management, project management, disrepair claims, and use of asset management systems. • Personal Attributes: Proactive, a strong problem solver, and able to work under pressure and manage multiple priorities effectively. High levels of customer care. Able to maintain confidentiality. Working for us When you join us, you are entitled to our outstanding benefits and well-being plan as part of your position. Our holiday entitlement starts at 28 days, rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: Save for your retirement with our generous local government pension scheme with a 22.6% contribution. Fitness &amp; Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: Explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. Plus lots more... Contact and apply. If you would like to learn more about our role, please contact <a href="mailto:Paul.Cole@northyorks.gov.uk" target="_blank">Paul.Cole@northyorks.gov.uk</a> for an informal conversation. Key Documents Job Description Total Rewards Brochure Key dates: Closing date: 23/03/2025 Interview date: 31/03/2025 NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. Apply now

Housing Standards Surveyor

The Vacancy Our Dorset team is looking for an Independent Living Housing Officer to join the team for a 12 month fixed term contract. As a Housing Officer you'll be providing housing management services to customers living within our independent housing properties, taking a holistic approach, ensuring an enhanced service is offered. You'll be seen a someone who is able to deliver a reliable customer service in a professional and confident manner. You'll have great communications skills and will be a natural problem solver, ensuring the job gets done. Our aim is to enable our customers to live as independently as possible in their homes, ensuring that additional support is put into place when needed. You'll be present in the community meeting customers in their homes and will be a dedicated point of contact. You'll have the ability to adapt your day to suit change in demands and won't be phased by a busy workload. You may also find yourself, arranging scheme meetings, facilitating social inclusion activities and completing health and safety risk assessments, so no two days will be the same. About you You will come to the role with knowledge of the housing sector and current housing issues. Alongside a strong understanding of the needs of older, disabled and vulnerable customers and the services that can be accessed for them. You'll be able to demonstrate your resilience, giving examples of when you have worked in challenging, emotive situations and how you've been able to apply empathy and patience. You will be a natural problem solver, a 'can do' person, always keen to see a task through to the end. You'll also consider yourself to be very organised, a strong record keeper and someone who is able to meet deadlines. You will be a great communicator, able to adapt your style to your audience and you will be confident in your admin and IT skills, to complete the 'paperwork' element of the role. As you'll be out and about in the community you will need a full UK driving licence and access to a vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. This role will be subject to an Enhanced DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. We may choose to shortlist and interview during the advertising period. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Independent Living Housing Officer - 12 month fixed term contract

Job Description Asset Manager - Realise the Potential of Enfield's Housing Portfolio! Are you ready to take on a dynamic leadership role that will shape the future of Enfield's housing portfolio? We are seeking an outstanding Asset and Sustainability Manager to join our team and drive excellence in performance, strategic planning, and resident engagement. As the Asset Manager, you will play a pivotal role in optimising the Council's housing portfolio and ensuring the highest standards of service delivery. Why Join Us? <ul><li>Be a Key Decision-Maker: Take charge of identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency.</li><li>Drive Service Improvements: Implement service improvement plans to enhance the quality of our housing portfolio, creating a lasting impact on our residents' lives.</li><li>Promote Equality and Diversity: Join a Council with a strong commitment to achieving equality in services and employment, where you will have the opportunity to promote and uphold our policies in your work.</li><li>Prioritise Health and Safety: Ensure the well-being of our team and residents by adhering to our Health and Safety Policy, supporting risk assessments, and fostering a safety-conscious environment.</li></ul>Desired Skills and Experience: <ul><li>Proven experience in both residential and commercial asset management showcasing your ability to lead and deliver results.</li><li>Strong analytical skills with a data-driven approach to decision-making.</li><li>Excellent communication and people skills to engage with stakeholders at all levels effectively.</li><li>Knowledge of relevant legislation and regulations pertaining to asset management, health, and safety.</li><li>Passion for driving excellence in performance and delivering outstanding results.</li></ul>Key Relationships: In this role, you will collaborate with senior-level consultants, contractors, council officers, elected members, and third-party organisations to drive effective planning, exchange critical information, and ensure seamless service delivery. Join our team and make a lasting impact on Enfield's housing portfolio! Take the Next Step: If you are enthusiastic about making a difference and ready to seize the opportunity to gain experience professionally, we want to hear from you! Showcase your talents, address the essential qualifications, and demonstrate your alignment with our core behaviours and competencies. Apply Now: Submit your application today and embark on an exciting journey as Asset Manager at Enfield. Your future starts here! Enfield Council is an equal opportunity employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. All applicants must be competent in working with children and young people and share our commitment to safeguarding. Contact Details - If you would like to know more about the role, please contact Katie Martell on <a href="mailto:katie.martell@enfield.gov.uk" target="_blank">katie.martell@enfield.gov.uk</a> to arrange for an informal discussion. If you have any difficulties accessing this information, please contact Vickie McGrath on 0208 132 1053 or <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: <ul><li>An excellent pension through the Local Government Pension Scheme (LGPS).</li><li>Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.</li><li>A blend of remote and office based working for most roles.</li><li>Interest free season ticket loan repayable over three or ten months.</li><li>Career development and learning experiences from a range of training courses and learning methods.</li><li>Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.</li><li>Health and leisure discounts and tax-free bikes for work.</li><li>1 month paid sabbatical for Children's Social Workers</li></ul>We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Asset Manager

Job Description Starting salary: £36,155 Job level: Level 2 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent Closing date: Sunday 30th March 2025 at 23:55 Alternative flexible working options available / open to discussion About us Camden is committed to making our borough a place where everyone can thrive. As a Neighbourhood Housing Support Officer, you will play a vital role in ensuring our residents receive a responsive and effective service, enabling estate-based teams to focus on complex issues. The role You will act as a point of contact for residents, ensuring their enquiries are acknowledged, recorded, and assigned appropriately. You will proactively manage incoming requests, ensuring urgent cases are escalated and preventing delays in service delivery. Your responsibilities will include supporting estate inspections, maintaining key records, drafting correspondence, and helping to resolve low-level tenancy and estate issues. You will also liaise with internal teams to address parking and access queries, minor ASB matters, and administrative tasks. This role requires strong problem-solving skills, attention to detail, and the ability to prioritise workloads effectively. You will play a key role in improving processes and ensuring the smooth operation of neighbourhood services. About you We're looking for someone proactive, empathetic, and highly organised, with excellent communication and administrative skills. You should be comfortable working with residents, internal teams, and external partners to ensure smooth service delivery. A commitment to equality, diversity, and inclusion is essential, as well as the ability to use digital systems and maintain accurate records. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the open day here. To find out more about what it is like to work at Camden, meet some of our people by clicking HERE. Working for Camden We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we're supporting our communities, and we'll redefine what a career can be. If that sounds good to you, we'd love to talk. At Camden, you'll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits. Additional information To view the Job Profile, please click HERE To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Neighbourhood Housing Support Officer

Job Description Salary: £40,911 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent Hours: Full Time Closing Date: Sunday 30th March 2025 23:55 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all. What You'll Be Doing This is a dynamic and rewarding role within the temporary accommodation sector, where you will be responsible for providing proactive housing management services across a diverse property portfolio. You will ensure that council-owned properties, leased accommodation, hostels, and nightly paid accommodation are well maintained, safe, and compliant with health and safety regulations. Your primary focus will be to support homeless households in temporary accommodation, maximising tenancy sustainment and managing tenancy breaches. You will liaise with landlords and property providers to ensure that all obligations are met, and you will carry out welfare checks and property inspections to safeguard both tenants and housing stock. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We are seeking an enthusiastic individual who shares our ambition to make Camden the best place to live and work. You will have a strong commitment to providing a relational service, with the best outcomes for residents at the heart of your work. You'll bring experience in housing or property management, as well as a deep understanding of the Housing Act 1996, welfare benefits, and tenancy sustainment. Proactive and solution-focused, you will act swiftly to address issues and ensure that services are accessible, transparent, and responsive to the diverse needs of residents. Above all, you will have a caring approach, valuing collaboration and inclusivity, and working with the team to ensure that no one is left behind. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. What We Offer At Camden, you'll receive a host of benefits including: <ul><li>27 days annual leave for new starters, rising to 31 days after 5 years</li><li>Local Government Pension Scheme</li><li>Flexible working opportunities;</li><li>Interest free loans</li><li>Access to our incredible staff networks</li><li>Career development and training</li><li>Wellbeing support and activities</li></ul>Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity</a> Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG,

Temporary Accommodation Housing Officer

Job Description Starting salary: £40,911 - £46,453 Job level: Level 3 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent Closing date: Sunday 30th March 2025 at 23:55 Alternative flexible working options available / open to discussion About us Camden is creating a borough where everyone can thrive. As a Neighbourhood Housing Officer, you will ensure safe, sustainable housing for residents, going beyond traditional housing management to support tenants and build strong communities. The role You will provide proactive housing management, ensuring tenancies are sustained, estates are well maintained, and residents feel supported. This includes resolving tenancy issues, tackling anti-social behaviour, conducting estate inspections, and working closely with internal teams and external partners such as the NHS, Police, and support agencies. Regular presence on estates and in homes is essential to build relationships and address concerns directly. You will also use tenancy enforcement tools where necessary to uphold agreements and ensure compliance with housing regulations. Beyond day-to-day management, you will contribute to improving services by identifying trends, addressing barriers, and helping shape policy to meet community needs. Some evening and weekend work may be required. About you We're looking for someone proactive, empathetic, and committed to delivering a resident-focused service. You should have a good understanding of tenancy law, housing options, and landlord-tenant responsibilities, as well as experience handling ASB, safeguarding concerns, and tenancy enforcement. Strong communication, problem-solving, and relationship-building skills are essential, along with digital proficiency to manage case records and analyse trends. A commitment to equality, diversity, and inclusion is also key. Find out more at our recruitment open day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. To book your place here. To find out more about what it is like to work at Camden, meet some of our People by clicking HERE Working for Camden We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we're supporting our communities, and we'll redefine what a career can be. If that sounds good to you, we'd love to talk. At Camden, you'll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits. Additional information To view the Job Profile, please click HERE To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Neighbourhood Housing Officer

Job Description Salary: £44,579 Location: 5 Pancras Square, London N1C 4AG/Hybrid Hours per week: 36 Contract Type: 12 Month Fixed Term/Secondment Contract/Full Time Closing Date: Sunday 30th March 2025 at 23:59 Interview: TBC About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all. What You'll Be Doing / How You'll Be Involved We have a fantastic opportunity for a diligent and highly organised Senior Temporary Housing Officer to join our Temporary Accommodation team. The council has a statutory responsibility to provide temporary housing to vulnerable households threatened with or have become homeless. You will deliver a high standard of day to day operational services and ensure the accommodation remains clean, safe and health and safety compliant to our residents. The post holder will be responsible for the delivery of a coordinated, efficient and effective temporary accommodation service, with the aim to continually improve the quality of life and levels of satisfaction for all households living in temporary accommodation. This is an exciting time to join the team in this varied role we continue to build a diverse property portfolio of temporary accommodation consisting of council owned stock, leased accommodation, hostels and nightly paid accommodation located within and outside Camden borough. To view the Job Profile, please click HERE or copy and paste the below URL into your Microsoft Edge browser (please note the attached will not open in other browsers): <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882727/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882727/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. To be consider for this exciting opportunity it is essential the successful candidate is educated to A Level, NVQ Level or equivalent. You will have previous demonstrable experience managing a busy housing team or in a property management environment. You will, have an excellent working knowledge of welfare benefits and the ability to train colleagues to assist clients apply for the appropriate benefits to maximise tenancy sustainment. The post holder will also have a good understanding of the Housing Act 1996 Part VII in relation to the provision and management of temporary accommodation. If you are passionate about housing equality we'd love to hear from you. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. What We Offer At Camden, you'll receive a host of benefits including: <ul> <li>27 days annual leave for new starters, rising to 31 days after 5 years</li> <li>Local Government Pension Scheme</li> <li>Flexible working opportunities</li> <li>Interest free loans</li> <li>Access to our incredible staff networks</li> <li>Career development and training</li> <li>Wellbeing support and activities</li></ul>Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity</a> Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Senior Temporary Accommodation Housing Officer

Job Description Salary: £40,911 Grade: Level 3 Zone 2 Location: 5 Pancras Square N1C 4AG Contract Type: Permanent Hours: Full Time Closing Date: Sunday 30th March 2025 23:55 About Camden Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We're home to the most important conversations happening today and we're making radical social change a reality, so that nobody gets left behind. Here's where you can help decide a better future for us all. What You'll Be Doing As a key member of the Service Charge Team within Home Ownership, you will play a vital role in the calculation and billing of Leaseholder Service Charges, ensuring both estimates and actuals are processed accurately and efficiently. Reporting to the Service Charge Team Leader, you'll balance a varied workload to meet performance targets, working proactively to resolve cost disputes and support income collection. Collaboration with Housing, Repairs, and the Leasehold Income Team will be essential as you deliver a relational, person-centred service to leaseholders. To view the Job Profile, please click HERE or copy and paste the below URL into your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882563/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/10882563/file/documen…</a> All About You To find out more about what it is like to work at Camden, meet some of our People by visiting '<a href="http://www.camdenjobs.co.uk/our-stories" target="_blank">www.camdenjobs.co.uk/our-stories</a>'. We are seeking someone passionate about making Camden a better place to live and work, with a strong focus on delivering services that prioritise residents' needs. You will be proactive in resolving issues early and ensuring services are accessible, transparent, and tailored to meet the diverse needs of the community. With a caring and empathetic approach, you'll always have residents' best interests at heart. As a collaborative team player, you will work closely with colleagues and external partners to ensure that no one is left behind, and that everyone can call Camden home. Find out more at our Recruitment Open Day If you'd like to learn more about this role, along with other exciting housing opportunities at Camden, we'd love to meet you at our Recruitment Open Day. This is a fantastic chance to hear about the roles available, meet some of the team, and ask questions about working in housing at Camden. Book your place at the recruitment open day here. We're passionate about building a better Camden, and our housing services are at the heart of that mission. To learn more about the exciting work we're doing and why now is the perfect time to join us, watch our video here. What We Offer At Camden, you'll receive a host of benefits including: <ul><li>27 days annual leave for new starters, rising to 31 days after 5 years</li><li>Local Government Pension Scheme</li><li>Flexible working opportunities;</li><li>Interest free loans</li><li>Access to our incredible staff networks</li><li>Career development and training</li><li>Wellbeing support and activities</li></ul>Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit <a href="https://www.camdenjobs.co.uk/inclusion-and-diversity" target="_blank">https://www.camdenjobs.co.uk/inclusion-and-diversity</a> Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG,

Service Charge Officer

Job Description About the role Our Independent Living Team are expanding, we have a part-time, 30 hour per week opportunity for a Housing Assistant to work at our Extra Care Service at Southlands in Knowle, Bristol (BS4). You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, which ensures the delivery of safe and secure service provision. You will work to ensure our housing management services exceed customer expectations. Key responsibilities <ul> <li>Provide advice and guidance for repairs, tenancy management and rent</li> <li>Complete routine health and safety inspections</li> <li>Engage and communicate effectively with residents</li> <li>Respond positively and timely to resident's complaints, handing on to specialist teams where appropriate</li> <li>Ensure all incident reports are completed as required</li></ul>What we're looking for We're a customer-focussed organisation so we know that how we do things is just as important as what we do. You'll not only be an experienced customer service professional, but you'll also be a great team player and have a basic understanding of health and safety requirements. You'll also be able to demonstrate: <ul> <li>Experience of working with customers and acting on their feedback to deliver great customer service</li> <li>The ability to work together and communicate well with others</li> <li>Good oral and written communications</li> <li>Proven problem-solving and decision-making skills</li> <li>A good level of IT skills and knowledge </li> <li>Good administration skills </li></ul>Essential qualifications - Educated to a level one (GCSE or equivalent) or higher. In return for your dedication and commitment, we offer a fantastic benefits package including: <ul> <li>Competitive pay £12.94 per hour (equivalent to £23,633 per annum, based on a 35 hour week)</li> <li>Permanent, 30 hours per week, Monday to Friday</li> <li>Helping to save for your future - Guinness will contribute up to 9% towards your pension on a matched basis </li> <li>Company sick pay after a qualifying period and Life Assurance</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities</li> <li>Employee Assistance Programme, plus more!</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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