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Manager - Supported Housing Job no: 509035 Work type: Full time Salary: 31,899.00 Location: Blaenau Gwent, Merthyr Tydfil Categories: All Support roles, Homelessness / Risk of homelessness, Leadership Job Description: Customer &amp; Community (Support) It is essential that the successful candidate has a driver's licence and access to a vehicle. Where does the role fit into Pobl? Ty Parc sits within Pobl's Support division providing supported accommodation to a range of individuals and families who are experiencing homelessness and have varying needs, such as, mental health issues, substance misuse issues and learning difficulties. The purpose of the service is to support customers to develop independent living skills to enable them to move onto independent sustainable accommodation. What's Great About the Role? The role will be varied and involve managing a team of colleagues to deliver a quality housing support service to vulnerable people. You will manage a team of support staff including, Lead Project Workers, Project Workers, Scheme Support Officers and Accommodation Co Ordinator's. You will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff's wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives. You will also: <ul><li>Oversee the running of the service including health and safety, on-going maintenance and neighbour relationships. </li><li>Be responsible for the annual budget and monitoring the service's income </li><li>To work in conjunction with HR to manage all relevant HR procedures as and when required such as sickness, absence, disciplinary, contractual etc. </li><li>To take responsibility of the recruitment, selection, interviewing and induction of all staff, in line with Pobl Group's values. </li><li>Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the clients. </li><li>Ensure that clients receive resettlement advice as and when appropriate to address their move-on needs. </li><li>Monitor the service and produce and amend procedures as appropriate </li><li>Build relationships and liaise with local neighbourhoods, businesses, commissioners, and council </li></ul>Who are we looking for? You will have had previous experience in a support environment and have a good understanding of leadership and management. In addition you will be able to demonstrate the ability to; <ul><li>Strong leadership skills, with the ability to motivate and inspire a diverse team </li><li>Produce concise, accurate written reports </li><li>Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners </li><li>Knowledge of homelessness issues </li><li>Knowledge and understanding of the Psychological Environment framework </li></ul>What are the pay and benefits? <ul><li>Full-time, Permanent position </li><li>Competitive salary of £31,899.00 </li><li>Work pattern: predominantly Monday - Friday 9-5 although flexibility is required due to the needs of the service </li><li>An enhanced DBS is required for this role which we will pay for </li><li>26 days (pro rata) holiday entitlement plus Bank holidays </li><li>Pension scheme </li><li>Sick Pay </li><li>Bespoke learning pathway with the support from an experienced Learning and Development team </li><li>Internal Progression </li><li>Wellbeing and psychological support </li><li>Time for Talk service </li><li>45p per mile </li></ul> Interviews are scheduled to take place on the 13th May 2025. FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, <a href="mailto:support.talent@poblgroup.co.uk" target="_blank">support.talent@poblgroup.co.uk</a> or 0300 3735262 What do you need to do now? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey. Further information on the role can also be found on the Job Description. Advertised: 23 Apr 2025 GMT Daylight Time Applications close: 07 May 2025 GMT Daylight Time Whatsapp Facebook LinkedIn Email App

Manager - Supported Housing

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad Recovery harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad Recovery to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. Housing Support Mentor Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Housing Support Mentor

About The Service An exciting opportunity has arisen for committed individuals to work with the Housing Options service to help clients under threat of becoming homeless. The key objective will be to prevent homelessness and to support both individuals and families to secure accommodation. About the job In this role, you will:<ul> <li>Work with private sector landlords and letting agents to build a network of working relationships.</li> <li>Provide support to prevent customers becoming homeless, and help customers secure settled accommodation who are already living in temporary accommodation.</li> <li>Find appropriate permanent accommodation for customers, with a focus on securing private rented accommodation.</li> <li>Assess customers support needs in a holistic manner and refer to appropriate agencies.</li> </ul>What We Are Looking For From You The post holder will need to have team working skills, the ability to produce innovative solutions and be forward thinking to help develop the service. The ability to liaise well with landlords and third party organisations to secure private sector accommodation will also be of benefit. The post holder will be required to provide excellent outcomes for vulnerable clients, and high quality customer service. Experience of homeless legislation and working with the public will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service. Additional information This post is temporary until 31st March 2026. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. The interview process for this role will be held on a virtual basis using an appropriate online platform. If you have any concerns around your ability to participate in a virtual interview process or if you would like an informal conversation about this role prior to application, please contact Julie Pengilley - Senior Move On &amp; Support Officer, on telephone number 02920570744. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:- <ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description &amp; Person Specification </li> </ul>

HOUSING OPTIONS OFFICER (HOUSING SUPPORT)

Neighbourhood Housing Manager x 2 (Swansea and Carmarthenshire) Job no: 509025 Work type: Full time, Hybrid Salary: 37,522 Location: Carmarthenshire, Swansea Categories: Housing / Neighbourhoods Job Description: Customer &amp; Community What is great about these roles? These roles aren't just about homes- they're about people, places, and creating thriving communities. You'll lead a neighbourhood of approximately 300 homes, building meaningful relationships with customers and making a real difference on the ground. At Pobl, we're proud to target zero evictions, and as a Neighbourhood Housing Manager, you'll play a key part in this. You'll know your customers, spot concerns early, and work closely with our housing support and community development colleagues to ensure people can continue living safely in their homes. What skills and experience do you need? The role will manage a patch of general need tenancies and include the letting of properties, resolving neighbour disputes, supporting victims of anti-social behaviour, managing tenancies and carrying out property and estate inspections. You will also be required to represent Pobl in court for breaches of tenancy. Your day will consist of: <ul><li>You will proactively manage a variety of Housing Management functions including viewings and sign ups.</li><li>You will carry out estate visits and inspections</li><li>You will build strong working relationships with customers, internal and external stakeholders working collaboratively to support our communities to thrive.</li><li>You will support victims of all types of anti-social behaviour and take appropriate action to resolve</li><li>Identify and record details of vulnerable customers, refer or signpost customers</li></ul>What are the pay and benefits? <ul><li>The salary for these roles are £37,522 for a 37 hour, permanent position.</li><li>This role is predominately Monday to Friday. The office base for both positions is Pobl House, Llansamlet, Swansea, but much of your time will be spent working in the local community, building relationships and making a real impact. Home working is an option for suitable parts of the role, as part of our blended, agile approach.</li><li>It is essential for the successful candidate to have a full drivers licence and access to a car</li><li>The successful candidate will need a basic DBS check in place, which we pay for.</li><li>26 days holiday entitlement plus Bank holidays , rising to 30 days with length of service</li><li>Mileage paid at 45 per mile</li><li>Pension scheme </li><li>Sick Pay </li><li>Colleague Referral Scheme (£250 per referral) </li><li>Time for Talking - a free counselling service </li><li>Health Cash Plan </li><li>Savings Scheme </li><li>Electric Vehicle Lease Schemes </li><li>Cycle to work and Electric Car scheme </li><li>Eyecare plan </li><li>Give as You Earn charity donation scheme </li><li>Gym and shopping discounts </li></ul>What's FREDIE? At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. How do you apply? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, along with a few contact details so that we can get back in touch with you. You will hear on 28th April if you are successful for the next stage, which is as follows: <ol><li>First Stage: A 20 minute Teams call on Friday 2nd May</li></ol><ol><li>Second Stage: Selected candidates will then be invited to attend an in person interview on Wednesday 7th May in our Swansea office.</li></ol> Please note that progression to the second stage will depend on the outcome of the first stage If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact <a href="mailto:group.talent@poblgroup.co.uk" target="_blank">group.talent@poblgroup.co.uk</a> or 0300 3735262 Who are Pobl Group? At Pobl Group, we are driven by shared values, focusing on improving the lives of our customers and communities. Our values are positive, connected and considerate. At Pobl, you will share these values and be motivated to work in an environment that is driven by them. As a Neighbourhood Housing Manager, you'll play a pivotal role in achieving this mission. Advertised: 17 Apr 2025 GMT Daylight Time Applications close: 27 Apr 2025 GMT Daylight Time Whatsapp Facebook LinkedIn Email App

Neighbourhood Housing Manager x 2 (Swansea and Carmarthenshire)

About The Service The Housing Options Service provides advice and assistance to those who are in housing need in Cardiff. About the job An exciting opportunity has arisen for a committed individual to work with the Housing Options Service. The key objective will be to provide support to the Housing Options Service who provide help to clients who are homeless or at risk of becoming homeless. The post holder will be required to undertake a variety of jobs within the service including assisting the role of the Housing Officers by providing advice and assistance at first point of contact, with a view to progressing homeless assistance to vulnerable clients. This will include processing homeless applications, providing advice and assistance, answering queries, and providing homeless administrative support to the role of the Housing Officer. What We Are Looking For From You The post holder will be expected to have excellent communication and team working skills, have the ability to self-motivate, and manage their time effectively in a very busy and challenging environment. Experience of working with the public will be an advantage. Additional information This post is temporary until 31/03/2026. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body This post is subject to a Disclosure and Barring Service Enhanced check. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. If you would like an informal conversation about this role prior to application, please contact Chloe Miller on <a href="mailto:chloe.miller@cardiff.gov.uk" target="_blank">chloe.miller@cardiff.gov.uk</a>. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description / Person Specification </li> </ul>

HOMELESS ADVICE OFFICER

Hours: BANK Salary: £12.40 per hour Based at: Llanelli and Carmarthenshire area Role Purpose: Adferiad in Carmarthenshire provides a Supported Accommodation Project in Llanelli and will be developing other Supported Living Services in other areas of Carmarthenshire. The Supported Accommodation, and Supported Living Services supports individuals serious mental illness and complex needs. The Bank Staff member will have the opportunity to work in Llanelli and across other services as they are developed. The support in Adferiad projects will focus on an individuals strengths enabling them to feel safe and secure with the long-term aim of them living independently in their own homes. Staff are to work with service users in areas such as employment, training and education, debt management and daily living skills to promote wellbeing, a healthy lifestyle and independence to live in their community. The Llanelli Supported Accommodation Project is staffed 7 days a week and staff work to a shift pattern which includes unsocial hours and sleep-ins. Supported Housing Support Worker Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Oriau:BANC Cyflog: £12.40 yr awr Lleoliad: ardal Llanelli a Sir Gaerfyrddin Pwrpas y Rôl: Mae Adferiad yn Sir Gaerfyrddin yn darparu Prosiect Llety â Chymorth yn Llanelli a bydd yn datblygu Gwasanaethau Byw â Chymorth eraill mewn ardaloedd eraill yn Sir Gaerfyrddin. Mae'r Llety â Chymorth a'r Gwasanaethau Byw â Chymorth yn cefnogi unigolion â salwch meddwl difrifol ac anghenion cymhleth. Bydd aelod o Staff y Banc yn cael y cyfle i weithio yn Llanelli ac ar draws gwasanaethau eraill wrth iddynt gael eu datblygu. Bydd y cymorth ym mhrosiectau Adferiad yn canolbwyntio ar gryfderau unigolion gan eu galluogi i deimlo'n ddiogel gyda'r nod hirdymor o fyw'n annibynnol yn eu cartrefi eu hunain. Mae staff i weithio gyda defnyddwyr gwasanaeth mewn meysydd fel cyflogaeth, hyfforddiant ac addysg, rheoli dyled a sgiliau byw bob dydd i hyrwyddo lles, ffordd iach o fyw ac annibyniaeth i fyw yn eu cymuned. Mae Prosiect Llety â Chymorth Llanelli yn cael ei staffio 7 diwrnod yr wythnos ac mae staff yn gweithio i batrwm sifft sy'n cynnwys oriau anghymdeithasol a chysgu i mewn. Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Supported Housing Support Worker

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad Recovery harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad Recovery to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. Cyfle Cymru is a Peer Mentoring project which helps people develop confidence to make positive life changes, and provides support to access training, education, volunteering and employment. Our peer mentors draw on their own lived experience to support people affected by substance misuse and/or mental health conditions. Cyfle Cymru will support people aged 16 to 24 (Not in education, employment or training) and those 25+ that are economically inactive or long term unemployed. Community Engagement Officer Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Mae Adferiad Recovery yn darparu ymateb hyblyg a chydgysylltiedig i'r amgylchiadau eithriadol a wynebir gan bobl â chyflyrau iechyd meddwl a defnyddio sylweddau sy'n cyd-ddigwydd a materion cysylltiedig. Mae angen cymorth cyson a di-dor ar bobl agored i niwed sy'n wynebu heriau bywyd cymhleth i sicrhau eu bod yn parhau i ymgysylltu â gwasanaethau iechyd a llesiant hanfodol - ac i'w hatal rhag mynd yn ddifreinio ac yn ynysig. Mae Adferiad Recovery yn harneisio doniau a phrofiad yr elusennau Cymreig sydd wedi hen ennill eu plwyf, CAIS, Hafal a WCADA. Mae ein harbenigedd cyfun ym meysydd defnyddio sylweddau, iechyd meddwl, tai, cyfiawnder troseddol, a chymorth cyflogaeth yn galluogi Adferiad Recovery i ddiwallu anghenion ein rhai mwyaf agored i niwed gydag un dull gweithredu unedig a chynhwysfawr. Mae Cyfle Cymru yn brosiect Mentora Cymheiriaid sy'n helpu pobl i ddatblygu hyder i wneud newidiadau bywyd cadarnhaol, ac yn darparu cefnogaeth i gael mynediad at hyfforddiant, addysg, gwirfoddoli a chyflogaeth. Mae ein mentoriaid cymheiriaid yn defnyddio eu profiad bywyd eu hunain i gefnogi pobl yr effeithir arnynt gan gamddefnyddio sylweddau a/neu gyflyrau iechyd meddwl. Bydd Cyfle Cymru yn cefnogi pobl rhwng 16 a 24 oed (Ddim mewn addysg, cyflogaeth na hyfforddiant) a'r rhai 25+ sy'n economaidd anweithgar neu'n ddi-waith am gyfnod hir. Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

Community Engagement Officer

Housing Support Worker Nights - St Mary's Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. The Role - Housing Support Worker Our St Mary's Hostel in Bangor is a self-referral hostel providing support and accommodation to 13 homeless people, creating support plans based on individual needs whilst helping them to find somewhere more permanent to live. You will be committed to putting the customer at the heart of everything you do by contributing towards the delivery of a person-centred trauma informed support in a 24-hr homeless hostel. This will involve: <ul> <li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li> <li>Assisting with claims for housing and associated benefits to support residents' financial stability</li> <li>Organising and managing a range of engaging activities to promote social inclusion</li> <li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li> <li>Maintaining accurate service user records and files</li> <li>Performing regular security and fire safety checks</li> </ul>The Package <ul> <li>Permanent contract</li> <li>Salary of £23,609 per annum (pro-rata)</li> <li>24 hours per week (Friday and Saturday Night)</li> <li>Minimum of 25 days annual leave plus bank holidays (pro-rata)</li> <li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li> <li>Further studies support and career development opportunities</li> <li>Annual leave and cycle to work scheme</li> <li>Employee health assistance scheme</li> <li>Enhanced maternity and paternity pay</li> <li>Generous contributory pension scheme</li> </ul>Our Requirements - Housing Support Worker <ul> <li>Either have the ability to hold at least basic conversations in Welsh (although you may struggle to keep up fully) or be currently learning / willing to learn Welsh</li> <li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.) for individuals suffering or recovering from mental illness.</li> <li>Experience of supporting people to make benefit claims.</li> <li>Good verbal and written communication skills</li> <li>Hard working, with a positive 'can do attitude'.</li> <li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li> </ul>Although not essential, experience of general housing management gained in either public or private sector, as well as experience providing engagement / social inclusion activities would be desirable. Candidates must hold a valid UK driving licence and have a vehicle available for work purposes. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an Enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.

8 Full time Jobs in Wales