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North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced officer to join our Homeless Prevention Team as a Criminal Justice Homeless Prevention Officer. This is a jointly funded post specifically to prevent homelessness and reduce reoffending. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with people who are leaving prison as homeless or ex-offenders who are struggling to maintain accommodation in the community, in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each clients unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, emergency accommodation providers, prison and hospital services and other community based statutory and voluntary agencies as part of a housing-led approach to multi-agency solutions to homelessness and related crises Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Develop a Personal Housing Plan according to clients own circumstances</li> <li>Carry out homelessness investigations and make decisions within legislative frameworks</li> <li>Work in partnership with the Probation service and carry out prison visits where appropriate</li> <li>Provide regular data to measure the effectiveness of the role</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: <ul> <li>Flexible Worker</li> <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Sarah Stillwell, Head of Housing, at <a href="mailto:sarah.stillwell@n-somerset.gov.uk" target="_blank">sarah.stillwell@n-somerset.gov.uk</a>. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

Criminal Justice Homeless Prevention Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Team Leader (Supported Housing) Salary: £27,810 per year Hours: 37.5 hours per week Happy to consider a reduction of hours Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li></ul>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs. The Role: Step into a meaningful role as a Team Leader in our Supported Housing service in the heart of Mendip! Join our incredible Mendip Off The Streets team, where you'll be making a real difference in the lives of individuals with a history of homelessness. This is more than just a job-it's an opportunity to lead change and empower lives. What You'll Be Doing: <ul><li>Working flexibly across multiple supported housing locations in Mendip</li><li>Supporting clients with a wide range of needs and complexities</li><li>Holding your own caseload and delivering high-quality, person-centred support</li><li>Applying a strength-based, trauma-informed approach in everything you do</li><li>Leading and guiding a small, dedicated team to success</li></ul>If you're passionate about people, driven to lead, and ready to create lasting change-we'd love to hear from you! Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Knowledge and understanding of the care and support requirements of people experiencing social exclusion.</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Team Leader (Supported Housing)

About The Role Are you passionate about maintaining beautiful, well-kept environments? Do you take pride in ensuring communal areas are clean, safe, and welcoming? If so, we have the perfect opportunity for you! LiveWest is looking for a dedicated and proactive Estate Officer to join our team. This role focuses on cleaning communal areas and undertaking grounds maintenance as a lone worker on our schemes across the Bristol area. Key Responsibilities: <ul> <li>Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.</li> <li>Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.</li> <li>Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.</li> <li>Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.</li> <li>Customer Interaction: Act as the first point of contact for residents, addressing their concerns and directing them to the appropriate teams.</li> </ul> Why Join LiveWest? At LiveWest, we believe in creating vibrant, well-maintained communities where people love to live. As an Estate Officer, you will play a crucial role in achieving this vision. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our residents. Join us and be part of a team that values dedication, quality, and community spirit. Apply today and help us keep our estates beautiful and welcoming for all! This role is being offered on a full time, permanent basis and will be based in the Bristol area. For further information about this opportunity, please click here to view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service. About The Candidate To be a successful Estate Officer, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following: <ul> <li>Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.</li> <li>Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.</li> <li>Ability to work with minimal supervision.</li> <li>Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.</li> <li>Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.</li> <li>Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.</li> <li>Demonstrable practical skills either in a work or home environment.</li> <li>Desirable: Previous experience of communal cleaning and the use of grounds maintenance machinery.</li> </ul>Other organisations may call this role: Caretaker, Estate Supervisor. Please note: we are unable to provide visa sponsorship for this role; therefore, you must have the right to work in the UK to submit an application for this role. About The Company Our Reward and Benefits: <ul> <li>Working Style: Hybrid working with 2 - 3 days in the office to support your work/life balance. </li> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities. </li></ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Estate Officer

The vacancy Do you have a passion for helping those in need of a little help? Do you have experience and thrive on providing support and guidance to the vulnerable, developing plans to improve and self-actualise, all with patience and positive attitude? If so, we want you to join an organisation certified as a Great Place to Work! About the Role: As an Independent Living Advisor (Support Worker) you'll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes and general needs properties. You will manage a caseload of support cases including long-term, short-term and social isolation case, regularly carrying out support assessments and reviews to establish customers' needs. Key Responsibilities: The role generally involves working with our most vulnerable customers in the over 50 age group, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential. What We're Looking For: To be successful here, you'll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You'll need to be hardworking, resilient and be confident enough to make decisions and take action when needed. You will be someone who: <ul> <li>Has experience working with older and vulnerable people, as well as time in a customer-focused environment</li> <li>Is curious and does not shy away from having difficult conversations </li> <li>Has excellent knowledge of safeguarding procedures</li> <li>Is proficient in the use of computer applications, such as Outlook, Word and other Microsoft applications.</li> <li>Ideally has spent time working within a social housing organisation</li> <li>Is enthusiastic and has a positive problem-solving nature</li> <li>Brings a commitment to our DNA and will be a great ambassador for Bromford.</li></ul>Additional Information: This role is full time and permanent, working in our schemes in the Mangotsfield, Wick &amp; Marshfield (BS16 9JG) areas. Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check. Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford. Application Deadline: The closing date is Sunday 22 June with interviews taking place on Monday 30 June 2025, at our Riverside Court Office, Chipping Sodbury. Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others. About us We are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues. We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too. We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Independent Living Advisor

The Vacancy Are you looking for a new challenge in housing, working with our communities? We are looking to recruit a Neighbourhood Officer to our Somerset team, why not come and join us! What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. You'll work in conjunction with our customers daily, supporting them with tenancy enquiries and where appropriate, addressing tenancy breaches, creating action plans including enforcement of tenancy conditions. You'll complete neighbourhood inspections, liaising with relevant colleagues to remedy any repairs or maintenance. About you You'll have experience of working in a customer facing role, approaching daily challenges enthusiastically. It is essential that you have tenancy and estate management experience alongside a good knowledge of housing practice and legislation. You will be able to flexibly respond to unplanned situations and you'll be confident to think on your feet to problem solve in the moment. You'll be liaising with our customers daily, so you'll have experience of handling challenging situations with a wide variety of customers who's needs will vary. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be a proficient user of IT including the Microsoft office suite. You'll need to hold a full UK driving licence with access to your own vehicle for work purposes. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. Previous applicants will be considered in the next round of shortlisting, so no need to apply. Successful candidates will complete a basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. #Ind1 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Neighbourhood Officer

Accommodation Manager Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as an Accommodation Manager and elevate your career in hospitality! With access to the Dalata Academy, you'll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth. This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group! Your Job <ul> <li>Monitor the standard of work to ensure the highest quality.</li> <li>Delegate room assignments to accommodation and housekeeping team.</li> <li>Develop employees to prepare them for advancement in their careers.</li> <li>Ensure compliance with all health and safety (H&amp;S) and standard operating procedures.</li> <li>Oversee the cleanliness of all public areas in the hotel, including the conference areas and fitness suite to ensure we deliver on our guest promises.</li> <li>Collaborate with the Maintenance department to maintain consistently high hotel standards.</li> </ul>What You Will Need <ul> <li>At least 2 years of experience in an Accommodation Department at a supervisory level.</li> <li>Excellent organizational skills.</li> <li>Strong communication skills.</li> <li>Flexibility to assist in other departments when needed.</li> </ul>Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events</li> </ul>About us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Manager

The vacancy 27 hours per week Actual Salary: £20,320 per annum We have an exciting opportunity for a Housing Support Officer to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer

Job Introduction As a Recovery Coordinator, working within our Community Team for People with Learning Disabilities, County Wide; Chippenham, Warminster, Salisbury, Marlborough, in Wiltshire. This role is focused on supporting people in the community with a range of acute mental health needs who may be in crisis, their carers (including friends and relatives) and care provider. Enabling and assisting them to meet daily health, social and wellbeing needs in line with personal recovery goals, and facilitating engagement with mainstream services. As a Recovery Coordinator you will work under the guidance of clinical specialists and contribute to the ongoing assessment, planning, delivery and review of activities and interventions against identified health, social and wellbeing needs. The role will also require undertaking and delivering defined activities and interventions for a wider group of identified service users, in accordance with the agreed personal recovery plan. As a Recovery Coordinator you will actively promote the health and wellbeing of people with learning disabilities through a range of prescribed interventions in line with all the relevant government policies and guidance e.g. Valuing People 2009 and Transforming Care 2015. Main Responsibility General <ul><li>To work intensively with individuals who may be distressed and in crisis</li></ul><ul><li>Develop increasing skill and confidence with a wide range of health, social and wellbeing needs</li><li>Setting priorities and working in community based settings.</li><li>Understand the importance of maintaining personal boundaries whilst developing hope inspiring relationships. </li><li>To practice the principles and philosophy of individualised patient care in accordance with HCRG policy/procedures.</li><li>The post holder may be involved in difficult conversations so will be required to act in a sensitive way, showing empathy towards service users and their carers. </li></ul>Patient Care <ul><li>To provide person centred evidence-based care to patients, working under the indirect supervision of a registered professional and within guidelines and protocols identified for the role.</li><li>To undertake defined clinical activities based on competencies and clinical skills.</li><li>To support registered practitioners and other staff to deliver care.</li><li>To work in partnership with individuals, families and/or carers to develop individualised care plans. </li><li>To provide care planning overseen by a registered practitioner.</li><li>Promote patient independence.</li><li>To provide care coordination overseen by a registered practitioner</li><li>To provide equipment assessment and prescribing overseen by a registered practitioner, as required.</li><li>Promote health and healthy lifestyle when working with people with learning disabilities or their carers.</li><li>Carry out familiar tasks with qualified practitioner oversight.</li><li>Work as planned and guided by members of the multi-professional team in order to promote the individuals health, independence and rehabilitation.</li><li>Monitor, maintain and promote a safe environment for clients, relatives and staff.</li><li>May need to communicate routine and sensitive information which is normally not of a complex nature to clients, relatives, staff, partnership colleagues and the general public.</li><li>Actively contribute to meetings when required. </li><li>To be able to work autonomously in the community with supervision of a registered professional</li><li>To manage a delegated case load overseen by qualified practitioners.</li><li>To manage admin tasks linked to roleAct as guided in accordance with agreed competencies, quality standards and good practice.</li><li>Present as a creditable representative of the team and the organisation.</li><li>Participate in supervision and appraisal and demonstrate commitment to continuing development. </li></ul>Responsibilities for People or Training <ul><li>This is a rewarding yet emotionally challenging role. Following personal development planning and targeted training, the competent practitioner will be in a position to work more autonomously in supporting service users.</li><li>Form constructive links with a range of community stakeholders (GPs, care providers voluntary and community services etc.) as required.</li><li>Participate in learning opportunities and feedback learning to others e.g. studies days, competency assessment.</li><li>Reflect on and evaluate one's own practice in order to improve the delivery of client care. Identify areas where practice could be changed. </li><li>Ensure all mandatory training is kept up to date.</li></ul>Other Factors <ul><li>The post is community based, working in various locations, with external visits to clients in their homes or day services, sometimes driving long distances within rural and semi-rural areas. </li><li>Be prepared to work with a combination of home working and office-based working.</li><li>The post holder needs to be aware that working alone is essential.</li><li>Meeting frequent deadlines for information/reports is required</li><li>The post holder needs to be able to work in a flexible manner, both proactively and reactively to situations that arise on a daily basis. </li><li>The post holder will need to be able to concentrate on tasks on a daily basis assessing and managing risk in different settings.</li><li>The bases for the post are in open plan offices with some disruptions/distractions.</li></ul>Please see attached job description for a full list of responsibilities The Ideal Candidate Essential: <ul><li>NVQ Level 3 completed in a mental health or learning disability setting or City &amp; Guilds Certificate in community mental health, learning disabilities or equivalent qualification</li><li>Relevant experience of working in any health or social care setting or any related voluntary organisation. </li><li>Able to demonstrate some awareness of theories underpinning health and social care </li><li>Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act. </li><li>Able to demonstrate a broad understanding of the concept of confidentiality. </li><li>Experience of working with people with learning disabilities and/or autism </li><li>Experience of working with people with mental health needs. </li><li>Experience of working with people who display behaviours that challenge.</li><li>To be able to work autonomously but also as part of a team </li><li>The ability to form and sustain a working relationship with service users and carers, demonstrating an understanding of when a more assertive approach might be needed.</li><li>Demonstrate an ability to deliver a range of </li><li>Specific therapeutic interventions with agreed outcomes within a prescribed framework</li><li>Demonstrate well-developed listening skills and effective verbal communication skills, such as being able to engage appropriately with service users, carers, colleagues, statutory and voluntary agencies, both face to face and by telephone. </li><li>Demonstrate well developed written communication skills, with the ability to produce letters, written reports, maintain accurate records and record required statistical information.</li><li>IT literate with an understanding of Microsoft office </li><li>Able to describe how supervision supports safe working practices. </li><li>Able to demonstrate a general understanding of mental health issues with a positive, non-judgemental approach towards people requiring mental health services and an understanding of the principles of recovery.</li></ul>Desirable <ul><li>Positive behaviour support training</li><li>Experience of mental health services, as a user, carer, volunteer or worker. </li><li>Experience of teaching/training individuals or groups. </li><li>Experience of working in a customer care environment, e.g. an Advice Centre,</li><li>Telephone Helpline or Advocacy Service. </li><li>Experience of working with people with limited verbal communication and the ability to find other appropriate methods of communication. </li><li>To have an understanding of behavioural/data analysis</li></ul>Other Job-Related Requirements <ul><li>Willing to work in other areas of HCRG as and when required to do so. </li><li>Full valid driving licence for the UK </li><li>Access to a car for use at work</li></ul>Package Description As a Recovery Coordinator you will be part of our valued team in our County Wide; Chippenham, Warminster, Salisbury, Marlborough, receiving access to exclusive rewards and benefits including: <ul><li>Salary of £26,712.00 plus Group Pension</li><li>Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li>Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates</li><li>Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling </li><li>Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise </li><li>An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year </li><li>The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission</li></ul>About the Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Recovery Coordinator

Accommodation Manager Sandford Holiday Park £42,848 Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Referral Coordinator (Housing Support Register) Location: Bristol Salary: £27,810 pro-rata per annum Hours: Part-Time, 22.2hrs hours per week Contract: Fixed-Term until 31st March 2026 Closing Date: Tuesday 24 June 2025 Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with. The Higher Needs Floating Support Service is a newly commissioned service working with people in temporary accommodation or at risk of homelessness across a variety of settings. The team work closely with the local authority, health, treatment and specialist support providers to improve outcomes and work towards more settled accommodation for those facing multiple disadvantage As a Housing support register (HSR) referral coordinator within the Higher Needs Floating Support Service, you will; <ul> <li>Assist the Floating Support Service Team Manger in the provision of high quality, effective and comprehensive support to HNF team and clients. </li></ul><ul> <li>Provide day to day leadership and line manage to floating support workers. </li></ul><ul> <li>Manage and allocate referrals from the Housing Support Register (HSR) across the wider Higher Needs Floating Support Service (HNFSS) </li></ul><ul> <li>Promote effective team working and communication. </li></ul>You will; <ul> <li>Be experienced in supporting people facing multiple disadvantages. </li> <li>Having knowledge of the Housing support register.</li> <li>Provide day to day leadership and line manage floating support workers. </li> <li>Have some experience in improving housing outcomes for people who have been homeless.</li></ul><ul> <li>Be great at building trust with those you work with </li></ul><ul> <li>Have compassion, empathy and passion for supporting others </li> <li>Be IT literate and be able to record and report information </li> <li>Have the ability to travel across Bristol</li></ul>For an informal discussion about the role, please contact <a href="mailto:sam.scott@second-step.co.uk" target="_blank">sam.scott@second-step.co.uk</a> Closing date: Tuesday 24th June 2025 11.59pm Interview dates: week commencing 6th July 2025 The ability to travel to several appointments daily is essential. For more information and to apply please see our website <a href="http://www.second-step.co.uk" target="_blank">www.second-step.co.uk</a>. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.

Referral Coordinator (Housing Support Register)

Job description Full Time, Permanent Lead a progressive multi-disciplinary Housing Development Team in providing the development of new homes for the local authority Transforming Bristol's housing. Regularly voted to be one of the best places to live in the UK, Bristol is celebrated as one of the most liveable cities in the country with excellent green credentials, access to open space and a vibrant cultural scene. With a population of nearly 500,000 people and growing, Bristol City Council is determined to make sure this prosperity and the opportunities that come with it benefit everyone, through the provision of new homes and business opportunities in sustainable mixed-use communities. Bristol City Council is currently undertaking its biggest affordable housing delivery drive for decades. We are delivering the <a href="https://www.bristol.gov.uk/files/documents/9040-homes-for-bristol-interim-affordable-housing-delivery-plan-2025-27/file" target="_blank">https://www.bristol.gov.uk/files/documents/9040-homes-for-bristol-inter…</a> which is targeted to deliver over 3000 new council homes over the next 5 years. This is additional to the affordable Homes being delivery through our Registered Provider Partners and own housing development company, Goram Homes. What will I be doing? You'll enjoy a variety of responsibilities leading a housing development team to support the delivery of the Council New Build Housing Programme. Your role will focus leading a small team through the direct delivery of sites through feasibility studies, option appraisals, planning applications, detailed design, procurement, legals, construction, and acquisitions of properties from other providers and the market through to the successful handover of the homes to the client delivering the development of new council homes across the city, ensuring policies, procedures, budgets and timescales are adhered too. This will include producing regular programme and project progress reports. You will be involved in commissioning project work to support the delivery of new affordable housing developments, helping develop policies and procedures that underpin delivery, as well as planning and leading community consultation events. You will create and maintain strong working relationships with a range of internal and external partners including the Council's Development Management, Legal, Highways and Finance teams, other Council services; Homes West Registered Provider Partners; Housing Organisations; Homes England and community anchor organisations and will take relevant reports to senior management and the Policy committees. What do I need to have? If you have a passion for housing development and construction and experience of working in a project delivery environment and leading a development team, we would welcome an application from you. Ideally, you'll have a relevant professional qualification along with the demonstrable housing development, construction, acquisition and project management experience required to successfully manage a multi-million-pound Housing Delivery programme. You will be experienced in preparing, maintaining and updating project documentation such as business cases, development appraisals, cost benefit plans, managing large multi-million-pound budgets, risk logs and highlight reports to successfully support the Housing Development Team in the delivery of capital projects. You will also have experience of managing a small team of technical and non-technical officers and working with external development specialists. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? To apply, please submit your CV along with a supporting statement that details how you meet the criteria within the Person Specification. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your covering letter. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further details please contact Martyn Pursey, Lead for the Council House Delivery Programme <a href="mailto:martyn.pursey@bristol.gov.uk" target="_blank">martyn.pursey@bristol.gov.uk</a> Closing date: Monday 16th June 2025 At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Black and racially minoritised, Disabled, LGBTQ+ candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.

11 Full Time Jobs in Bristol, UK