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Are you passionate about making a real difference in people’s lives and creating places to be proud of?&nbsp;Do you have extensive experience in leading housing management services within the social housing sector?&nbsp;We’re looking for a Neighbourhoods &amp; Allocations Manager with a previous track record in leading a&nbsp; team of housing/neighbourhood team leaders to deliver high-quality neighbourhood services that support our vision: Places to be proud of.&nbsp;As our Neighbourhood &amp; Allocations Manager, you’ll play a vital role in delivering our purpose of providing homes and supporting communities that improve lives. You’ll ensure our Place-based approach is embedded in day-to-day delivery, using customer insight and local intelligence to guide investment, strengthen partnerships, and make visible improvements in our neighbourhoods.&nbsp;This is a hands-on leadership role where you’ll balance people management, service delivery and improvement, and partnership working to achieve tangible results for our customers and communities.&nbsp;You;ll have the flexibility to work from wherever you’re most effective, whether that’s from home, one of our offices in Boston or Grimsby, or out and about in our communities,&nbsp; you’ll be visible to both colleagues and customers.&nbsp; You’ll spend time in neighbourhoods understanding what matters to customers, supporting your teams to deliver consistently and ensuring local priorities are acted upon.&nbsp;&nbsp;We’re offering an excellent salary of £48,745 plus some great benefits. Ideal candidate will live within travelling distance to the Grimsby and Boston offices.&nbsp;What will a typical week look like as a Neighbourhoods &amp; Allocations Manager&nbsp;Working at LHP offers variety, challenge and the chance to make a real difference, but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow.&nbsp;&nbsp;A typical week might include:&nbsp;<ol><li>Leading and supporting Neighbourhood Team Leaders: setting clear expectations, reviewing priorities, and ensuring consistent delivery standards across tenancy management, allocations and place-based activity; making sure the basics are done well every time.</li><li>Driving service improvement: analysing performance and customer insight data to identify trends and gaps, implementing actions to address root causes, and embedding learning into everyday practice.</li><li>Monitoring performance and outcomes: overseeing dashboards, KPIs and audit findings to ensure targets are achieved, risks are identified early, and corrective action is taken promptly.</li><li>Embedding Consumer Standards: ensuring tenancy, neighbourhood and home standards are fully understood, implemented and evidenced across all areas of delivery.</li><li>Leading assurance and reporting: providing clear, evidence-based updates for senior leadership that demonstrate performance, compliance, and continuous improvement.</li><li>Developing leadership capability: coaching and mentoring Team Leaders to strengthen confidence, decision-making and the effective management of people, performance and complex cases.</li><li>Delivering our Place-based approach: translating organisational priorities into local action through Neighbourhood Action Plans and investment activity, ensuring decisions are shaped by customer insight, aligned with local authority and partner priorities, and result in visible, measurable community impact.</li><li>Working collaboratively across directorates: building strong, solution-focused relationships with Repairs, Assets and Customer Services to ensure joined-up, customer-centred delivery.</li><li>Working collaboratively with partners: fostering effective relationships with local authorities, police, voluntary organisations and community groups to tackle shared priorities, strengthen neighbourhood resilience, and create joined-up responses to local issues.</li><li>Championing a culture of accountability and learning: recognising achievement, addressing underperformance, and ensuring that lessons from complaints, feedback and data actively shape service design and delivery.</li></ol>&nbsp;What skills, attributes and experience will I need as a Neighbourhoods &amp; Allocations Manager?&nbsp;<ul><li>Proven experience in leading and managing housing or neighbourhood services within the social housing sector, with responsibility for multiple teams or service areas such as tenancy management, allocations, and place delivery.</li><li>Strong track record in delivering service improvement, using performance data, customer insight and feedback to identify issues, implement solutions, and evidence impact.</li><li>In-depth understanding of housing legislation, tenancy law, safeguarding responsibilities with the ability to provide assurance and professional advice to others.</li><li>Comprehensive knowledge of the Consumer Standards and how to embed them into day-to-day practice, ensuring compliance is demonstrated through evidence and outcomes.</li><li>Track record of delivering place-based improvements, using customer and community insight to shape local delivery, influence investment decisions, and work with partners to create positive change in neighbourhoods.</li><li>Experience in leading through others, coaching and developing team leaders to manage performance, motivate colleagues and build consistent standards across dispersed teams.</li><li>Experience in building and maintaining effective relationships with internal teams and external partners such as local authorities, police, and support agencies, with the ability to influence and drive shared outcomes.</li><li>Analytical and data literate, with the ability to identifying trends and interpret customer insight and translate them into meaningful actions. Ability to report trends and insight with clarity to senior leadership.</li><li>Excellent partnership and influencing skills, with the ability to align delivery with local authority priorities and community initiatives, ensuring our work contributes to broader place outcomes and shared accountability across neighbourhoods.</li><li>Strong communication and leadership presence, able to set direction, hold people to account, and maintain standards while building a positive, learning-focused culture.</li><li>Confidence working in a high-accountability environment, balancing empathy with professional judgement and maintaining focus under pressure.</li><li>Knowledge of housing management systems and digital tools to record, track, and evidence service delivery and casework.</li><li>Driving Licence: Full UK driving licence and access to a vehicle for travel across neighbourhoods.</li><li>Hold or be actively working towards a recognised professional qualification in Housing (e.g. CIH or equivalent).</li></ul>&nbsp;Please download full Job Description below.&nbsp;What are Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.&nbsp;As an LHP colleague, you'll receive a whole bunch of benefits, including<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>Discounted shopping vouchers through Westfield Health</li><li>The ability to earn additional holiday days through full attendance</li><li>Ability to purchase additional holidays</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>&nbsp;How to ApplyIf you're an experienced housing leader who’s passionate about making a real difference and inspiring teams to deliver for our communities, this is your chance to help ensure people across Lincolnshire have homes and neighbourhoods they can truly be proud of. We’d love to hear from you.&nbsp;Please upload your most recent CV and include a brief supporting statement that highlights the skills and experience you bring, specifically those that align with the key responsibilities outlined in the job description.&nbsp;Interviews will take place in&nbsp;Grimsby on the 6th February&nbsp;For an informal conversation please call Gary on 07526085083 &nbsp;Finally some key Information&nbsp;At Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.&nbsp;It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chat&nbsp;Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.&nbsp;To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process&nbsp;All offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.&nbsp;Neighbourhoods &amp; Allocations Manager - Job Description.pdf &nbsp;

Lincolnshire Housing Partnership

Neighbourhoods and Allocations Manager

We’re looking for a Procurement Manager to lead high-value, complex procurement activity and support the development of category management strategies across the organisation. You will act as a trusted commercial advisor, ensuring compliance with procurement legislation, delivering value-for-money outcomes, and building strong relationships with stakeholders and suppliers.This is a key role within our procurement function, supporting strategic sourcing, market engagement, risk management and contract delivery. You will play a vital part in strengthening our procurement capability and driving best practice across the Group.What you’ll do:<ul><li>Lead and manage high-value (above-threshold) procurement projects in line with agreed category and procurement strategies, overseeing market engagement, option appraisals, evaluations, negotiations and contract execution.</li><li>Support Procurement Business Partners with the development and implementation of category strategies, ensuring alignment with business objectives, legislation and best practice.</li><li>Provide expert advice, challenge and guidance on Procurement Policy, the Public Contracts Regulations and all relevant legislation to ensure compliance across the Group.</li><li>Build and maintain strong, collaborative relationships with stakeholders at all levels, fostering a joined-up approach to the procurement of goods, services and works.</li><li>Maintain an accurate forward plan of contracts, ensuring visibility of upcoming requirements and future activity.</li><li>Promote a culture of integrity, ethics and compliance, ensuring controls are robust, risks are managed, and policies are understood and adhered to.</li><li>Contribute to continuous improvement of procurement processes, documentation, commercial assurance and risk mitigation.</li></ul>&nbsp;What you’ll bring:<ul><li>Experience delivering category, procurement and/or contract management strategies with measurable cashable and non-cashable benefits.</li><li>Strong background working as a procurement professional in a large, complex organisation.</li><li>Significant experience delivering procurement projects using structured methodologies such as PRINCE2, meeting required time, cost and quality parameters.</li><li>Experience of leading public procurement procedures with knowledge of both PCR15 and PA23.</li><li>Expert understanding of procurement systems, legislation, policy, guidance and best practice across multiple categories of spend.</li><li>Ability to interpret and work with commercial contract terms and conditions.</li><li>Excellent stakeholder management and influencing skills, with the ability to build strong networks and work collaboratively.</li><li>Strong communication skills (written, verbal and presentation), supported by sound IT capability (Microsoft Office and procurement systems).</li><li>Relevant professional qualification(s), such as&nbsp;CIPS Level 5&nbsp;(or working towards).</li></ul>Why Join Us?At Peabody, we are guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;You will join a team committed to inclusion, innovation, and meaningful impact.&nbsp;What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>&nbsp;Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an&nbsp;anonymised CV&nbsp;and a short statement explaining why you’re the perfect fit for this role.&nbsp;&nbsp;We reserve the right to close this advert early if we receive a high volume of suitable applications.&nbsp;Closing date: 22nd January 2026 at midnight. Interviews will be held in person at our offices in Westminster Bridge Road on 3rd and 4th February 2026.&nbsp;&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Peabody

Procurement Manager

Few places in the UK offer a built environment as unique and diverse as Westminster. From architecturally significant estates – including listed buildings that demand sensitive and expert stewardship – to modern housing that requires innovative, future-focused investment. The Head of Major Works will play a role in shaping the future of communities across one of the world’s most iconic cities.&nbsp;<h5>THE ROLE</h5>Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we provide 22,000 homes to tenants and leaseholders.The Head of Major Works will lead the delivery of Westminster’s Housing Major Works £40million plus annual capital programme. You will provide both strategic vision and operational leadership, ensuring projects are delivered to the highest standard while keeping residents at the heart of every decision. With responsibility for a team of up to 60 staff and extensive contractor resources, you will drive performance, accountability, and innovation across a large-scale, high-profile programme.The remit of this role spans all construction activities through to handover. You will balance technical excellence and financial rigour with outstanding communication and collaboration, ensuring residents are engaged, informed, and empowered throughout the process.We’re looking for a construction professional with significant experience of capital programmes and the complexities of improving and preserving existing housing stock. You will be as comfortable working on listed estates as you are shaping investment in modern developments, with the expertise to safeguard Westminster’s architectural legacy while delivering modern standards and sustainability.Equally important will be your ability to create and inspire a resident-focused workforce – building a culture of pride, care, and professionalism. You will be a visible leader, motivating teams and contractors to deliver high quality, cost-effective outcomes, and championing continuous improvement.&nbsp;<h5>INFORMATION</h5>For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel at <a href="mailto:sunita.patel@starfishsearch.com" target="_blank">sunita.patel@starfishsearch.com</a> or Jamie Brown at <a href="mailto:jamie.brown@starfishsearch.com" target="_blank">jamie.brown@starfishsearch.com</a>.

Westminster City Council

Head of Major Works

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

At Peabody, our aim is to improve the quality of life for our residents. As a Collections Officer, you’ll play a key role in helping us achieve this by maximising income collection, reducing rent arrears and supporting customers to sustain their tenancies.&nbsp;This is a frontline role within our Income Collections team, with a strong focus on early intervention and customer engagement. You’ll be the first point of contact for customers in arrears, using data, insight and agreed policies to deliver an effective, legally compliant rent collection service while placing the customer at the heart of everything you do.&nbsp;What you’ll do:&nbsp;<ul><li>Manage a caseload of customer rent accounts across general needs and supported housing tenures, proactively maximising income collection while supporting customers to meet their rent obligations.</li><li>Monitor rent accounts on a weekly basis, taking timely and appropriate action to recover unpaid rent and other charges.</li><li>Carry out proactive outbound calls and case management activity to meet clearly defined performance targets and prevent arrears escalation.</li><li>Deliver an efficient, effective and legally compliant arrears service, with a strong focus on tenancy sustainment and early intervention.</li><li>Provide clear advice and support to customers on debt prevention, welfare reform and benefits entitlement.</li><li>Support customers to access Universal Credit and other housing-related benefits, working collaboratively with the DWP and Peabody’s Financial Inclusion team where appropriate.</li><li>Signpost and refer customers to internal support services, including Financial Inclusion, Tenant and Family Sustainment and Employment teams, to provide holistic support.</li><li>Manage the legal recovery process from start to finish, including preparing paperwork, making court applications, attending court and evictions where required.</li><li>Maintain a strong working knowledge of Peabody’s arrears escalation processes, policies and procedures, acting as a subject matter expert within the business.</li><li>Work collaboratively with colleagues and stakeholders, adapting to changing legislation, business priorities and customer needs.</li><li>Champion Peabody’s values and deliver a consistently high standard of customer service.</li></ul> &nbsp;What you’ll bring:<ul><li>Experience managing rent arrears and income collection across a range of housing tenures.</li><li>Strong knowledge of the arrear’s recovery process, welfare reform and housing-related benefits.</li><li>Proven experience of delivering excellent customer service in a fast-paced, target-driven environment.</li><li>Excellent organisational skills with the ability to manage a diverse caseload, prioritise effectively and meet deadlines.</li><li>Well-developed questioning, listening, influencing and negotiation skills, with the ability to support customers experiencing financial exclusion.</li><li>Excellent written and verbal communication skills, supported by strong numeracy and IT capability.</li><li>Experience of working collaboratively with internal and external stakeholders, including engaging with vulnerable customers.</li><li>Understanding of the importance of data quality and integrity, with the ability to use data to inform decision-making. &nbsp;</li></ul>&nbsp;Why join us?&nbsp;At Peabody, our values guide everything we do:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities.&nbsp;What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>&nbsp;Please read before applying&nbsp;Closing date: 21st January 2026 at midnight. Interviews will be held in person on Tuesday 2th January at our offices in Westminster Bridge Road. We reserve the right to close the advert early if we receive a high volume of suitable applications.&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Collections Officer

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;Join us as a Customer success advisor and play a key role in shaping the way our members and customers engage with CIH. You’ll be the first point of contact across phone, email and webchat, delivering a first‑class service and acting as a true ambassador for our brand. &nbsp;Every interaction is an opportunity to build relationships, promote the value of CIH membership, and guide customers towards the products, services and training that support their professional growth. With a focus on first‑time resolution, you’ll work confidently and proactively to achieve outstanding outcomes and high levels of satisfaction. &nbsp;In this dynamic role, you’ll influence member conversions, support commercial growth across all departments, and contribute to marketing campaigns through targeted follow‑up activity. You’ll also gather valuable customer insight, spotting trends and sharing feedback that helps shape future CIH products and services. &nbsp;If you’re passionate about helping people progress in their careers, thrive in a fast‑paced environment, and enjoy delivering exceptional customer experiences, we’d love to hear from you.&nbsp;How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at &nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Customer success advisor

Job Title:&nbsp;Customer success team leaderBand:&nbsp;5Salary:&nbsp;£34,608 - £36,555Location:&nbsp;Hybrid – Home / CIH officeHours: 35 hours per weekAbout us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We’re looking for an inspiring Customer success team leader to guide and develop our customer success advisors, ensuring every CIH member and customer receives a first‑class experience. In this pivotal role, you’ll lead a high‑performing team that delivers proactive, responsive and insightful support across all communication channels. As a key part of our business development function, you’ll champion CIH membership, products and services, driving member conversions and contributing to commercial growth across the organisation. Your leadership will help shape a culture of excellence, continuous improvement and customer‑centric thinking. &nbsp;Working closely with the head of business development, you’ll define and monitor KPIs, oversee first‑time resolution service delivery, and support targeted outbound engagement aligned with marketing campaigns and commercial opportunities. You’ll also play an active role in handling customer enquiries, analysing feedback trends and collaborating with internal teams to create seamless customer journeys. With a strong focus on CRM best practice, data accuracy and compliance, you’ll help embed new processes and systems that elevate our service standards. If you’re a confident leader who thrives in a dynamic environment and is passionate about empowering teams to deliver outstanding customer experiences, we’d love to hear from you.&nbsp;How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at&nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Customer success team leader

Job summary This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn To work within the service users and multi-agency team members in an essential liaison role to draw in local community assets to support the delivery of Recovery focussed outcomes, promoting and creating opportunities in visible recovery, harm reduction and brief interventions in the hub reception areas. Main duties of the job o Work as an integral part of the service in delivering high quality interventions within the hub. o Work with and support the Inclusion multi-disciplinary team o Facilitate harm reduction interventionso Supporting service users who are attending the reception area of the service.o Contributing to service users working collaboratively to build their recovery capital and ensuring positive recovery outcomes.o Ensuring service users have scheduled appointments and remove barriers to attendance.o Supervising recovery supporter volunteers.o Promoting visible recovery in the hub, especially in reception areas. o Reducing drug and alcohol related harm to service users and the wider communityo Ensuring that your work is evidence based, up to date and in accordance with current policy and legislation. o Ensuring the reception environment is welcoming and accessible. About us Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health.We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are.Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To make home visits consistent with need.</li><li>To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral.</li><li>To assist and support medical and nurse prescribers during harm reduction and prescribing clinics.</li><li>To provide a range of structured psycho-social interventions including CBT based brief solution focused therapy and motivational enhancement techniques.</li><li>Make domiciliary visits to service users particularly for those with disabilities and to those with family responsibilities.</li><li>Retain contact with service users whilst they are accommodated in residential rehabilitation units including visits when required.</li><li>To create and facilitate group work interventions.</li><li>To provide a needle exchange service.</li></ul>Job description Job responsibilities Please see the Job Description and Person Specification for further details, a summary is below: <ul><li>Provide harm reduction advice, information, and support with an emphasis on safer drug use, safer sex, HIV, Hepatitis A, B and C and other blood borne infections </li><li>Be responsible for maintaining a full case load of complex clients as the key worker.</li><li>To make home visits consistent with need.</li><li>To carry out comprehensive assessments, construct care packages with multi-disciplinary colleagues where required, review care plans in a structured format and manage onward referral.</li><li>To assist and support medical and nurse prescribers during harm reduction and prescribing clinics.</li><li>To provide a range of structured psycho-social interventions including CBT based brief solution focused therapy and motivational enhancement techniques.</li><li>Make domiciliary visits to service users particularly for those with disabilities and to those with family responsibilities.</li><li>Retain contact with service users whilst they are accommodated in residential rehabilitation units including visits when required.</li><li>To create and facilitate group work interventions.</li><li>To provide a needle exchange service.</li></ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> <li>A commitment to and understanding of harm reduction &amp; recovery approaches to working with drug users.</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> <li>Ability to work with drug/alcohol users in a community environment</li> </ul>Person Specification Qualifications Essential <ul> <li>Foundation Degree / HNC in related field which may include counselling, social work, nursing, psychology, human resources, social studies or equivalent experience</li> </ul> Experience Essential <ul> <li>Considerable experience of working with drug users</li> <li>Experience of working with techniques such as CBT, Motivational interviewing, and Solution focused therapy</li> <li>A commitment to and understanding of harm reduction &amp; recovery approaches to working with drug users.</li> </ul> Skills and Abilities Essential <ul> <li>Ability to work collaboratively with other professionals.</li> <li>Ability to work with drug/alcohol users in a community environment</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Inclusion Address Staffordshire STaRS Burton DE14 1JG Employer's website

Recovery Coordinator

End Date Sunday 01 February 2026 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description JOB TITLE: Director, Social &amp; Supported Housing SALARY: From £83,000+ (dependent on experience) LOCATIONS: Manchester / Newcastle / Leeds HOURS: Full-Time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Are you passionate about making a significant impact through your work? About This Opportunity We have an exciting opportunity for a Director to join our Social &amp; Supported Housing team. In this pivotal role, you'll work alongside the Head of Social and Supported Housing to drive franchise growth and deliver tailored banking solutions to clients across the sector. You'll support clients with a full suite of banking services, including lending, deposits, and a wide range of financial products - helping them achieve their goals while delivering social value. This is a critically meaningful role that contributes directly to our Group Social Housing Initiative (SHI), aligning commercial success with social purpose and impact. Candidates with previous experience in the Social &amp; Supported Housing sector will be given priority to drive this important aspect of the business going forward. What You'll Be Doing <ul><li>Developing new opportunities by originating and structuring lending solutions for housing associations and charitable providers, guiding clients through the full deal journey.</li><li>Building deep sector insight-understanding housing demand, funding structures, regulation, and the key public and private stakeholders shaping the market.</li><li>Strengthening key relationships with clients, advisers, and wider sector partners, becoming a trusted voice and ambassador for the bank.</li><li>Spotting emerging issues in the sector and identifying unmet needs or challenges, using insight to recommend strategic responses.</li><li>Evaluating solutions to determine the best fit for clients, balancing financial, operational, and social impact considerations.</li><li>Supporting planning activity by developing product, customer, and market plans informed by data and aligned to wider strategic priorities.</li><li>Driving franchise growth through the development and execution of sector-specific origination strategies that support long-term client success.</li></ul>What You'll Need <ul><li>Strong sector experience within Social &amp; Supported Housing, with clear understanding of funding models, regulation, and market dynamics.</li><li>Client relationship expertise, with the ability to build trusted partnerships across housing providers, charities, professional advisers, and sector networks.</li><li>Lending and banking knowledge, including experience supporting organisations with structured lending, deposits, and tailored financial solutions.</li><li>Strategic and analytical thinking, with the ability to interpret complex data, identify trends, and translate insight into clear recommendations.</li><li>Commercial awareness and the ability to assess financial and strategic options to deliver the right outcomes for socially driven clients.</li><li>Planning and delivery capability, developing informed customer or market plans that support both client needs and organisational priorities.</li><li>Origination and deal experience (preferred), ideally within housing associations or charitable organisations.</li></ul>About Working For Us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. ; At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Director, Social & Supported Housing

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! This is an exciting opportunity to join our Extra Care Team as we prepare to open a new scheme in Hunstanton, you will be joining the team before the scheme opens in August 2026. Prior to Lavender View opening, you will be able to visit our other extra care schemes and start building strong relationships with our other partners. There will be an element of working from home and the scheme before it is completed for opening. You will be involved in viewings of the show apartment, nominations panels, assessments of people referred to the service, marketing events and developing local knowledge which will help support Lavender View to become a vibrant community when we open. More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement/Extra Care living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with customers, partners and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as there will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of all aspects of housing management including manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office-based administration to support the evidence-based model of working. The Location We are looking for 2 Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x1 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li><li>Must be able to commit to a regular shift pattern which will include evenings and weekends.</li></ul>Please see Role Profile for further information (click here) **IMPORTANT - Please include your preferred location as part of the supporting statement**

Senior Independent Living Carer

Job Description Role: Independent Living Coordinator Contract Type: Permanent Working Hours: 37 hours per week, Monday - Friday, between the hours of 8:30am - 5:00pm Worker Type: Offsite Worker Salary: Grade E - Starting Salary is £28,598 (Level one) rising to £31,022 (Level four) Base Location: Harvey Road, NG8 3BB will be the base office for this role, but the postholder will be expected to spend the majority of their time across our independent living schemes across the City. We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the role: As an Independent Living Coordinator with Nottingham City Council Housing Services, you'll play a key role in supporting tenants to live independently and thrive within their communities. Working as part of a dedicated team, you will help create a welcoming and supportive environment that promotes wellbeing, social inclusion, and respect for individual privacy. Your responsibilities will include providing flexible, high-quality support to tenants, coordinating activities that encourage independence, and liaising with health, social care, and community partners. You'll also assist with tenancy matters, maintain accurate records, and respond promptly to calls and emergencies. This role requires adaptability, as you'll work across different locations and occasionally outside standard hours. We are looking for someone who is compassionate, organised, and committed to delivering excellent customer care. You'll value diversity, uphold safeguarding principles, and contribute to our vision of inclusive, person-centred housing services. About You: The ideal candidate will have: <ol> <li>Experience of managing a diverse workload, working in a fast moving, pressurised environment dealing with conflicting priorities to meet specific targets and deadlines </li> <li>Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and, when appropriate, referral to and liaise with voluntary and statutory agencies and carers</li> <li>Experience of maintaining tenant and scheme records, both manual and computerised including the creation, monitoring and review of Housing Related Support Plans, providing information to relevant parties as required, including accurate recording of incidents, visits made, and actions taken.</li> <li>Ability to make accurate and timely decisions, often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times</li> <li>A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies</li> <li>Ability to develop and present written or verbal information in a clear and concise manner</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. Essential Requirements: <ul> <li>A full UK driving licence and access to a vehicle is essential </li> <li>This post is subject to an enhanced DBS check </li></ul>You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 30 January 2026 (11:59 pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview Date: w/c 23 February 2026 If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Independent Living Coordinator NCCHS

Job Description Role: Housing Officer Contract Type: Permanent Working Hours: 18.5 hours per week, 8:30am - 4:50pm, Thursday, Friday and alternate Wednesdays Worker Type: Hybrid Worker Salary: Salary Grade D - £26,824 (Level one) rising to £27,694 per annum (Level three), actual pro rata amount is £13,412 - £13,847 per annum. Location: St Ann's Housing Office We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role As a Housing Officer within Nottingham City Council's Housing Services, you'll play a vital role in supporting tenants, leaseholders, and applicants across the city. This is a varied and rewarding position where you'll provide housing advice, assist with tenancy and estate management, and help customers access safe, secure, and affordable homes. You'll manage a wide range of responsibilities, from processing applications and allocations to supporting customers with rent queries, safeguarding concerns, and tenancy sustainability. The role also involves promoting digital inclusion, tenant involvement, and delivering excellent administrative support to ensure services run smoothly. We're looking for someone who is organised, empathetic, and committed to delivering high-quality customer service. In return, you'll have the satisfaction of knowing your work makes a real difference to people's lives and communities across Nottingham. About You The ideal candidate will have: 1. Previous experience of working in a housing environment and an ability to learn. 2. Ability to demonstrate self-motivation and work proactively with minimum supervision. 3. Proven ability to work to a high level of accuracy 4. Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude. 5. Ability to react and respond positively to change 6. Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations. Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 30 January 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interview Date: W/C 16 February 2026 If you have any queries about the role or the recruitment process, please contact us via email: <a href="mailto:recruitment@nottinghamcity.gov.uk" target="_blank">recruitment@nottinghamcity.gov.uk</a> If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Housing Officer NCCHS

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

About The Role Are you passionate about supporting young people to thrive? As a Night Intensive Housing Worker, you'll play a vital role in delivering a safe, supportive, and empowering environment for 16-25-year-olds in our accommodation-based service. You'll provide professional out-of-hours support, ensuring the safety and wellbeing of residents while helping them work towards positive outcomes. Key Responsibilities <ul> <li>Provide housing management, welfare advice, and support to help young people sustain accommodation. </li> <li> Ensure the safety and security of the building and its residents at all times. </li> <li> Engage proactively with young people, offering guidance, signposting, and emotional support. </li> <li> Monitor and maintain accurate records of customer interactions, risk assessments, and incidents. </li> <li> Conduct room and building checks, reporting repairs and ensuring health and safety compliance. </li> <li> Respond to emergencies and safeguarding concerns, liaising with external agencies as needed. </li> <li> Promote customer involvement through consultation and feedback activities. </li> <li> Manage low-level anti-social behaviour and support young people in resolving disputes. </li></ul>Why Should I Apply to LiveWest? At LiveWest, we believe in creating a home for everyone. We're more than just a housing provider-we're a community builder. Working with us means: <ul> <li>Being part of an Ofsted-registered service that makes a real difference in young lives. </li> <li> Access to training and development, including safeguarding and mental health support. </li> <li> A values-driven culture that prioritises safety, collaboration, and continuous improvement. </li> <li> A supportive team environment where your voice is heard and your wellbeing matters. </li></ul>This role is being offered on a full time basis working 37 hours per week from 5pm to 4am. Shift patterns will be 4 days on, 3 days off and then 3 days on 4 days off with an expectation to work some weekends. This is an onsite role based at our Truro Foyer service. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to an enhanced DBS check. About The Candidate To be successful in your application for the role of Night Intensive Housing Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experienced in working with young people, particularly those facing homelessness or complex needs. </li> <li> Knowledgeable about safeguarding, housing and welfare benefits, and risk management. </li> <li> Confident in lone working, with strong communication and problem-solving skills. </li> <li> Able to maintain professional boundaries and build trust with vulnerable individuals. </li> <li> Comfortable working weekends and managing a varied workload. </li></ul>Qualifications: <ul> <li>Level 3 qualification (or working towards) in youth work, health and social care, mental health, or housing. </li> <li> IT literacy and strong written communication skills. </li> <li> Understanding of Ofsted supported accommodation regulations and the Children's Act 1989 (desirable).</li> <li> Desirable: Mental Health First Aid, Safeguarding certification, Coach qualification. </li></ul>Please note: This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Night Intensive Housing Worker

An exciting Apprentice opportunity has arisen to work with our Estates Services Team. We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service. This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards. You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies. This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification. This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary. You will study towards a Level 2 apprenticeship to obtain a Housing Certificate. Level 2 Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete. Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer. These skills will equip you to undertake the full duties of the Job Description. Specifics of the Role The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services. You will support the team in ensuring that Housing systems remain up to date and contain accurate information. You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data. You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information. You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful. We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic. Pay £10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21. Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay. If you would like some support with completing the application form, please contact <a href="mailto:sccapprenticeships@sheffield.gov.uk" target="_blank">sccapprenticeships@sheffield.gov.uk</a> or <a href="mailto:housing.employability@sheffield.gov.uk" target="_blank">housing.employability@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Apprentice Estates Housing Officer

Housing Options Officer Ref: RNR002929-2 Salary: £33,143 p.a. plus benefits 37 hours per week 1 year Fixed term contract Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Following the implementation of The Homelessness Reduction Act it is an exciting time to work within our Housing Options team. If you are an energetic and enthusiastic person that embraces change positively and wishes to make a difference to people's lives and have a positive impact, then we want to hear from you. You must be an excellent team player who can work in a high-pressured, constantly changing environment, and conduct yourself with professionalism and empathy. Your next role You will interview and case manage people in housing need, giving high quality advice and assistance and dealing tactfully and sympathetically with applicants in frequently stressful circumstances. As a Housing Options Officer, you will also ensure that customers are aware of their legal rights and liaise with housing providers and other agencies, including Citizen's Advice, The Courts, Police and Probation and Social Services to find positive outcomes for your customers. This post provides an excellent opportunity to work alongside dedicated officers providing housing advice and assistance to customers who are experiencing or are at risk of domestic abuse. Knowledge of housing law and homelessness legislation would be beneficial but not essential as full training will be provided. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). You will be subject to an enhanced Disclosure and Barring Service Check Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. Previous applicants need not apply. For further information about the role, please contact Vikki Castle, Housing Options Manager, at <a href="mailto:vcastle@swindon.gov.uk" target="_blank">vcastle@swindon.gov.uk</a> Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application, please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 26 January 2026 Interview date: 2 February 2026

Housing Options Officer

What's the job? This is an exciting opportunity to join our busy Private Sector Housing team, contributing to improving standards and health outcomes for our residents. You will investigate complaints, apply housing standards and take enforcement action to make properties safe and healthy. You will assist in the delivery of grants and financial assistance to adapt and repair properties, and energy efficiency initiatives to achieve low carbon and warm homes. What's our vision? You will play an important part in delivering the Housing Services vision "to be more than a housing service. We are passionate about what we do, and we will work resourcefully and creatively as one team, going the extra mile to improve the lives and homes of our customers." What will I need? You will have: <ul><li>Experience in Private Sector Housing regulation/enforcement. </li><li>A levels or equivalent and a Housing or Environmental Health related qualification. </li><li>HHSRS certificates of competency in assessment and enforcement</li><li>A strong interest in improving private sector housing and health outcomes; </li><li>The ability to prioritise a busy caseload and find positive solutions to complex challenges</li><li>Be highly motivated and enthusiastic with strong customer centred skills. </li></ul>What we offer: <ul><li>Financial: An attractive basic salary within a clear pay structure </li><li>Holiday Entitlement: 24 days annual leave (increasing to 27 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.</li><li>Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.</li><li>Free staff parking plus a £1000 Essential Car User Allowance </li><li>Pensions: Membership of the Local Government (CARE - Career Average (Revalued Earnings) Pension Scheme - Employer contribution of 19.7%.</li><li>Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.</li><li>Personal Development: Invaluable training opportunities for continuing professional development.</li><li>Take a look here at all the additional benefits that we offer.</li></ul>For an informal discussion about this post, you can contact Claire Pickering Private Sector Housing Manager, on 01892 554049 or <a href="mailto:Claire.Pickering@tunbridgewells.gov.uk" target="_blank">Claire.Pickering@tunbridgewells.gov.uk</a> Equal Opportunities Tunbridge Wells - Working for Equality. We welcome applications from all sections of the community. Safeguarding The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment. Salary range <ul><li>£34,211 per year</li></ul>

Private Sector Housing Officer

Job Description Salary range: £40,182- 42,060 p.a. inc. London weighting Contract: Fixed - Term Contract for 12 Months Hours of work: 36 hours per week Location: Brent Civic Centre, Turning Point, &amp; other locations as required An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: Friday 30 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Rough Sleeper Housing Officer

Job Description This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Salary range: £52,194 - £55,323 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time Lead, Inspire, and Make a Lasting Impact - Join Brent's Specialist Homelessness Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post A Leadership Opportunity to Change Lives This post focuses on leading and managing a team of officers to deliver an effective assessment and allocations service, ensuring compliance with legislation and the Council's Allocation Scheme. The Person A Passionate, Resilient and Skilled Leader We are seeking an ambitious and proactive individual who is self-motivated, has a positive attitude and thrives in a busy and challenging environment. You will also need: <ul> <li>A comprehensive knowledge of housing legislation, case law and experience in allocations.</li> <li>Proven experience in leading and managing a successful housing allocations team </li> <li>Excellent negotiation and problem-solving skills </li> <li>A people-focused approach, with a commitment to delivering an exceptional service</li> <li>Effective communication is key in this role, as well as the ability to interact confidently with the various stakeholders, be a problem solver and resilient.</li></ul>This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you. Apply today and be part of a team making real change happen. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date for redeployees: Tuesday 20 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Social Housing Assessments and Lettings Team Leader

Job summary Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site services meet the needs of colleagues, patients, and visitors within NHS Property Services premises in accordance with policies and procedures, legislation, and statutory requirements.The Estates Coordinator will be responsible for the co-ordination of in-house/outsourced services in a facilities service provision across a portfolio of properties.Team Contributors play an important role at NHSPS. Th Main duties of the job * Planning and co-ordination of activities in a portfolio of properties including managing tenant liaison, chair meetings, briefings, or training sessions. Reviewing actions and ensure timely updates are provided to customers on any issues.* Respond appropriately to issues as they arise, ensuring work is delivered within agreed Service Level Agreements (SLAs)* Manage a selection of contracted services in the assigned portfolio and ensuring that contractors work in accordance with NHSPS SLA's and policies and procedures.* To co-ordinate a program of regular inspections and checks with service teams and contractors to include building audits and compliance activities. Produce reports and ensure any actions are identified and risks are mitigated* Responsible for the management of security issues across the sites, including reporting and investigation of incidents, security audits, plan developing, implementing and reporting on action plans resulting from audits.* To identify risks and take the necessary actions and reporting through appropriate mechanisms About us NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 3,000 employees and an annual income of over £700 million.Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award-winning, state-of-the-art integrated health campuses.Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy. Job description Job responsibilities At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.We have an exciting opportunity for an Estates Coordinator (EC) join our team supporting the East riding, North &amp; South Yorkshire areas. The salary on offer is from £30,000 + £3,000 car allowance and 10% performance base bonus.This role involves managing a small portfolio of sites, as well as supporting other EC's across the patch with technical issues and problem solving. A good understanding of water safety management is essential. It is a reactive position and requires regular travel around the East riding, South &amp; North Yorkshire areas. The Estates Coordinator will oversee the coordination of both in-house and outsourced facilities services, being the first point of contact for customers, and ensuring local operations meet the needs of colleagues, patients, and visitors in line with NHS policies, procedures, and statutory requirements.Who are youYou're a flexible and motivated individual, with good technical knowledge and a background in Facilities Management. You are ready to respond quickly to site needs, a great problem solver, with a customer centric attitude. This role offers the chance to make a real impact in a fast-paced environment and is a great opportunity for someone looking to gain experience of managing a complex portfolio.What you will bring to the role:<li>Broad FM and Property experience</li><li>Experience of Health and Safety Management and associated safe systems of work</li><li>Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines</li><li>Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information</li><li>Experience of working with budgets</li><li>Experience of supplier management and dealing with challenging situations</li><li>Management and co-ordination of onsite contractor and suppliers (Pre, during &amp; post working activities)</li><li>IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.</li>What we can offer you:We understand how important life is outside of work so, as well as a competitive salary we will also offer:<li>27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.</li><li>A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.</li><li>Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. </li><li>Company-wide Colleague Referral Scheme</li><li>SMART Pension contribution into which the company will contribute up to 6%</li><li>A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.</li><li>We have a great Colleague Assistance Programme and offer support for all areas of life.</li>An organisation with a passionWe are an organisation with a passion for giving back. Putting money back into the NHS, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. For full details of the role, please see the attached role profile.We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.At NHS Property Services, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know - we're here to help.Contact our Talent team at to find out more. Kind regardsNatalie Job description Job responsibilities At NHS Property Services, we believe our people are our greatest asset. That's why we're committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.We have an exciting opportunity for an Estates Coordinator (EC) join our team supporting the East riding, North &amp; South Yorkshire areas. The salary on offer is from £30,000 + £3,000 car allowance and 10% performance base bonus.This role involves managing a small portfolio of sites, as well as supporting other EC's across the patch with technical issues and problem solving. A good understanding of water safety management is essential. It is a reactive position and requires regular travel around the East riding, South &amp; North Yorkshire areas. The Estates Coordinator will oversee the coordination of both in-house and outsourced facilities services, being the first point of contact for customers, and ensuring local operations meet the needs of colleagues, patients, and visitors in line with NHS policies, procedures, and statutory requirements.Who are youYou're a flexible and motivated individual, with good technical knowledge and a background in Facilities Management. You are ready to respond quickly to site needs, a great problem solver, with a customer centric attitude. This role offers the chance to make a real impact in a fast-paced environment and is a great opportunity for someone looking to gain experience of managing a complex portfolio.What you will bring to the role:<li>Broad FM and Property experience</li><li>Experience of Health and Safety Management and associated safe systems of work</li><li>Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines</li><li>Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information</li><li>Experience of working with budgets</li><li>Experience of supplier management and dealing with challenging situations</li><li>Management and co-ordination of onsite contractor and suppliers (Pre, during &amp; post working activities)</li><li>IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.</li>What we can offer you:We understand how important life is outside of work so, as well as a competitive salary we will also offer:<li>27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.</li><li>A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.</li><li>Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. </li><li>Company-wide Colleague Referral Scheme</li><li>SMART Pension contribution into which the company will contribute up to 6%</li><li>A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.</li><li>We have a great Colleague Assistance Programme and offer support for all areas of life.</li>An organisation with a passionWe are an organisation with a passion for giving back. Putting money back into the NHS, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. For full details of the role, please see the attached role profile.We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.At NHS Property Services, we're committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know - we're here to help.Contact our Talent team at to find out more. Kind regardsNatalie Person Specification Qualifications Essential <ul> <li>* IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience. </li> </ul> Experience Essential <ul> <li>* Broad FM and Property experience </li> <li>* Experience of Health and Safety Management and associated safe systems of work</li> <li>* Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines</li> <li>* Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information</li> <li>* Experience of working with budgets </li> <li>* Experience of supplier management and dealing with challenging situations </li> <li>* Management and co-ordination of onsite contractor and suppliers (Pre, during &amp; post working activities)</li> </ul>Person Specification Qualifications Essential <ul> <li>* IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience. </li> </ul> Experience Essential <ul> <li>* Broad FM and Property experience </li> <li>* Experience of Health and Safety Management and associated safe systems of work</li> <li>* Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines</li> <li>* Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information</li> <li>* Experience of working with budgets </li> <li>* Experience of supplier management and dealing with challenging situations </li> <li>* Management and co-ordination of onsite contractor and suppliers (Pre, during &amp; post working activities)</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Property Services Ltd Address anlaby road Kingston Upon Hull HU3 2JZ Employer's website

Estates Coordinator

Are you passionate about making a positive impact on resident's lives? Do you have excellent communication and problem-solving skills? We are looking for a Housing Options Officer to help provide an effective and proactive homeless prevention and relief service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. The Role You will work as part of the wider Housing Services service area. This role is responsible for providing comprehensive housing information, advice, and assistance to the public in order to prevent or delay homelessness and to promote local housing options. You will also assess homeless applications advising applicants of their options and ensure they receive appropriate information and, where necessary, are signposted to other useful sources of help. Who we're looking for: <ul><li>Experience in Housing options within a local authority or Registered Provider setting. </li><li>Experience of housing advice and casework. </li><li>Experience of working with external agencies to deliver successful outcomes.</li><li>Ability to deal with complex cases through multi-agency working. </li><li>People skills with the ability to communicate well with customers, Councillors, and external agencies. </li><li>Able to interpret policy, procedures, and strategies in relation to Housing Needs. </li><li>Self-sufficient in the use of databases and MS Office products and the use of CRM (Customer Relationship Management Systems. </li><li>Able to write accurate and clear correspondence and reports. </li><li>Able to plan and prioritise when under pressure. </li><li>Ability and commitment to working with individuals and groups to problem solve and achieve positive service outcomes. </li><li>Able to innovate by both conceiving and implementing new services or improvements to existing services. </li><li>Pragmatic, creative, and flexible approach to problem solving and committed to taking initiative and achieving practical solutions. </li><li>An understanding of local government services and functions and the major issues facing local government.</li><li>Experience of working with Elected Members and of dealing with politically sensitive issues.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you. If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail David Wilcox at <a href="mailto:dwilcox@tandridge.gov.uk" target="_blank">dwilcox@tandridge.gov.uk</a> Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what local government reorganisation means for us. Salary range <ul><li>£30,000 - £35,000 per year</li></ul>

The vacancy Permanent Full time (37 hours per week) Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing as a Housing Officer: • Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. • Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. • Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. • Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. • Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. • Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: • Previous experience in housing or tenancy management, ideally within a social housing setting. • A strong understanding of ASB legislation and best practice in case handling. • Proven ability to manage rent arrears and support financial wellbeing. • Excellent customer service skills with a resident-first approach. • Strong problem-solving, negotiation, and influencing skills. • Effective communication, time management, and organisational abilities. • Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: • A competitive salary of £35,500 per annum including car allowance • 28 days holiday PLUS Bank Holidays • A generous contributory pension scheme • Private health care • Free life assurance • Access to a wide range of wellbeing services and tools, including a digital gym • Opportunities for learning and development • Discounted gym membership • Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

Job Description Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning. We have an opportunity for a Grounds Maintenance Assistant to join our team in the Welwyn Garden City area on a permanent, full-time basis. You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Grounds Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, Including COSHH and PPE.</li></ul>The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes: <ul><li>Competitive salary of £25,845 per annum. </li><li>Hours of work are Monday to Friday, 35 hours per week.</li><li>25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service, plus Partnership Days.</li><li>Healthcare Cashback Plan.</li><li>Pension Contributions - up to 9% matching contributions.</li><li>3 x Life Assurance.</li><li>Cycle to Work Scheme.</li><li>Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li><li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If this sounds like the role that you are looking for, we would love to hear from you, apply today! INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Salary circa £25,593 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 25/01/2026 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: 25 Janaury 2026 @ 23.59 Interview Dates: 3 February 2026 Please do not submit a new application if you applied within the last six months. How to apply Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

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