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Title: Housing Officer Contract Type: Permanent , FT, 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependent on experience, plus ECU Allowance* Reporting Office: London, Stratford Working Location: Schemes in Essex and London Boroughs of Redbridge and Havering Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid) Closing Date: 2 nd November 2025 Interview Dates: 12 th November 2025 Please click here for the role profile Benefits Include: 27 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our L&amp;Q Living Supported Housing Team at L&amp;Q: An exciting job opportunity has become available for the right candidate to join us as a Housing Officer within our L&amp;Q Living Housing Management Team. Independent Living is an integral part of what we do, delivering services for customers aged 55 and over, and customers with learning disabilities and mental health support needs. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. As our customers are always at the heart of our service, we strive to deliver excellent services to the local community and work with our customers to enable them to maintain their independence and live well. You will be covering a patch of schemes across Essex and the London Boroughs of Redbridge and Havering, providing frontline housing management for our vulnerable customers. You'll be a hard-working individual who works well under pressure and is passionate about providing excellent customer service to our customers and other stakeholders. If this sounds like you, we would love for you to apply! Your impact in the role: You'll play a key role in improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents, you will be responsible for all housing management functions including: <ul> <li> Completing sign-ups and tenancy visits </li> <li>Carrying out health and safety checks</li> <li>Ensuring maintenance or repair work has been carried out</li> <li>Resolving neighbourly disputes or incidents of anti-social behaviour</li> <li>Offering resident meetings and tenancy advice to our vulnerable customers</li> </ul> What you'll bring: <ul> <li> Housing Management experience working with vulnerable people </li> <li> Working knowledge of health and safety requirements in relation to property management</li> <li>Proficient in using complex IT and housing systems, with ability to use MS Office applications and remote working technology</li> <li>Strong written communication skills, with the ability to write clearly and accurately in various styles-including letters, newsletters, and witness statements-and proven experience in report writing.</li> <li>Proven ability to solve problems independently and creatively, with strong customer focus and confidence in managing challenging situations, while positively adapting to change and demonstrating empathy toward others</li> </ul>Whilst normal office working hours are Monday to Friday 9am to 5pm, occasional out of hours working may be required to meet the needs of our customers. This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! LQL L&amp;Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

Housing Officer

Essex County Council are delighted to be advertising the role of Sheltered Housing Officer on behalf of Castle Point Borough Council. To see full job advert and apply, please click HERE. Sheltered Housing Officer Sheltered Housing Officer x2 Full Time - 37 hours Grade 5 - SCP Range 17-21 £31,022 - £33,143 Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers, to deliver a resident focussed, data led, performance driven service. We'd like to hear from you if you are passionate about supporting older and vulnerable residents to live independently and safely in their homes.You will contribute to ensuring the delivery of a customer focused, effective and value for money service, reflecting the highest standards of service excellence. This is a great opportunity to make a meaningful difference to our Sheltered Housing community, where you will be the trusted point of contact for residents, helping to foster a sense of community, dignity and wellbeing. If you thrive on building relationships, solving problems, and championing independence, we encourage you to apply for this role. Key Responsibilities <ul><li>Manage the day-to-day operations of a sheltered housing scheme</li><li>Conduct tenant inductions, daily welfare checks, and maintain support plans</li><li>Ensure health and safety compliance, including fire safety and telecare systems</li><li>Liaise with external agencies to coordinate tenant support and social activities</li><li>Promote independence while fostering community cohesion</li><li>Respond to safeguarding concerns and maintain accurate records</li><li>Participate in an emergency out-of-hours rota</li></ul>About You We are looking for someone who: <ul><li>Communicates clearly and empathetically with older and vulnerable people</li><li>Has experience of working or caring for vulnerable or older people and those living with long term disability</li><li>Works independently and remains calm under pressure</li><li>Has IT skills and is confident using Microsoft Office</li><li>Demonstrates excellent customer service and relationship-building skills</li><li>Has experience in sheltered housing or similar environments</li><li>Understands safeguarding and assistive technologies like telecare</li><li>Has a flexible attitude to being called upon to work in an emergency or unusual circumstances</li><li>Holds a valid driving licence and has access to transport with business insurance</li></ul>Not only is this a great role for the right candidate but you also get some great benefits including: <ul><li>27 days Annual leave</li><li>FREE Gym membership</li><li>Membership of the Local Government pension scheme</li><li>Eye test vouchers</li><li>Professional learning development opportunities</li><li>Staff discounts</li><li>Employee Assistance Programme</li></ul>For an informal discussion regarding this role, please contact Linda Whiteside (Senior Sheltered Housing Officer) at <a href="mailto:LWhiteside@castelpoint.gov.uk" target="_blank">LWhiteside@castelpoint.gov.uk</a> The successful applicant will be subject to an Enhanced Disclosure &amp; Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment. Our values: Trust, Respect, Improving and Learning, and Customer Focus Castle Point Borough Council is an Equal Opportunities Employer. Related Documents <ul><li>PRIVACY NOTICE FOR EMPLOYEES 2025.pdf (238kb)</li><li>Sheltered Housing Officer Job profile and PS.pdf (171kb)</li></ul>Apply online Continue to application: Sheltered Housing Officer How to apply: This role is being advertised on behalf of Castle Point Borough Council therefore all applications must be submitted via the Castle Point Borough Council website. Please note any applications submitted via the Working for Essex 'apply' button will be advised to reapply via the Castle Point Borough Council website. Please click the link to apply HERE.

Sheltered Housing Officer - Castle Point Borough Council

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Part Time Rochford £17,762 - £18,311 per year 25 hours per week - Monday to Friday We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Rochford. The main purpose of this role is to encourage residents to maintain their well-being and independence and to support the delivery of high quality, safe and value for money housing management services that meet customer and organisational objectives. The role of Scheme Manager will include: <ul><li>Supporting residents by providing information to promote independence, good health and wellbeing </li><li>Completing mandatory compliance tasks along with health and safety checks </li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed </li><li>Delivering high quality customer service by resolving problems and complaints </li><li>Providing administrative support, including maintaining accurate records in a timely manner </li><li>Completing Sign Ups, Terminations, Settling in Visits</li><li>Covering other schemes as and when required</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths </li></ul><ul><li>Proven experience of working with older people and understanding their individual needs or similar </li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information </li><li>Good interpersonal and customer care skills </li><li>Proficient User of Microsoft applications including Word, Excel and Outlook </li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £17,762(rising to £18,311after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £26,643 based on 37.5 hours per week rising to £27,467 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 26 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

3 Full Time Jobs in Essex