field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Sanctuary Scotland manages rented and shared ownership homes across the country, including Aberdeen, Aberdeenshire, Glasgow, Cumbernauld and Dundee. Our staff help make a real difference to the quality of people's lives. Assistant Housing Officer Dundee £28,229 - £29,715 per year (pro rata) 37.5 hours per week Temporary and Permanent positions available We have an opportunity for an Assistant Housing Officer to join our team, based in Dundee. The main purpose of this role is to support the delivery of a high quality housing service that meets the identified needs of our customers in accordance with the Sanctuary in Scotland business plan. The role of Assistant Housing Officer will include: <ul><li>Processing housing applications and shortlisting</li><li>Drafting tenancy agreement documentation and completing all paperwork associated with home visits</li><li>Liaising with tenants, responding to enquiries and complaints</li><li>Working with customers to resolve issues and improve services</li><li>Preparing correspondence in relation to void properties</li><li>Communicating with external agencies, residents and staff regarding tenancies</li><li>Raising purchase orders and ensuring the completion of cash sheets</li><li>Processing all admin functions</li></ul>Skills and experiences: <ul><li>Literacy and numeracy equivalent to Scottish National 5 &amp; SVQ2 in relevant area</li><li>Experience working in social housing management</li><li>Recent experience within a customer service environment or administrative position</li><li>Excellent customer service and communication skills</li><li>Ability to work on own initiative, with fast changing requirements</li><li>Proven experience of working to deadlines and prioritising workloads</li><li>Proficient in the use of Microsoft Office - Outlook, Word, Excel and Teams</li></ul>Why work for us? We provide housing nationwide, from social rentals to private and shared ownership options. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and our colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£28,229 per annum (rising to £29,715 per annum after 12 months, subject to satisfactory performance) pro rata</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 13 July 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">http://www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.

Assistant Housing Officer

Help Us Shape the Future of the Commonwealth Games - Glasgow 2026! The journey to Glasgow 2026 starts now - and we want YOU to be part of it! Get ready for a brilliant new era for the Commonwealth Games, blending world-class sport with a sustainable, future-focused vision. In less than 400 days, Glasgow will transform into a global hub for sport and culture, welcoming 3,000 athletes from 74 nations, across 11 days of unforgettable action, fuelled by the city's unstoppable energy and passion. Glasgow 2026 is set to revolutionise the Games, with a bold, 'Clyde Built' experience that reflects the city's resilience and innovation. This is more than just an event; it's a movement - a celebration of unity, equality, and sporting excellence. A movement that will not only deliver a world-class sporting experience but will also create a lasting legacy, maximising social and economic benefits for the city and the Commonwealth. For the first time in recent Commonwealth Games history, Glasgow 2026 will not include a traditional Athletes' Village. Instead, the Games will operate a distributed accommodation model, showcasing the best of Glasgow's hospitality and creating a unique experience for participants and guests. If you are passionate about creating high-quality experiences, love working in complex operational environments, and want to be part of a team delivering something historic, then Glasgow 2026 wants you. The Role As Accommodation Manager, you will be responsible for planning, coordinating, and delivering the accommodation programme for a diverse range of client groups - including athletes, team officials, technical officials, CGF and Games Family members, media, broadcasters, and the Organising Committee's staff. Your work will ensure every guest receives a welcoming, efficient, and professional experience that supports their role in the Games. From securing room blocks and managing allocations to resolving last-minute changes and coordinating Games-time operations, you will play a critical part in delivering one of the most complex and visible aspects of the event. This is an exciting opportunity to help shape and deliver a new model for Games accommodation - one that is inclusive, efficient, guest-centred, and uniquely Glasgow. Job Summary: In this role, you will lead the day-to-day delivery and operational planning of the accommodation programme, supporting the integration of accommodation and travel management suppliers into the wider Glasgow 2026 team. You will help develop the Accommodation Strategy, ensuring agreed levels of service are delivered consistently across all client groups whilst building and maintaining strong relationships with hotels, serviced apartments, educational institutions, and other accommodation partners, supporting procurement and contracting processes including service standards, room allocations, and pricing agreements. You will work closely with internal teams including Transport, Security, Protocol, and Arrivals &amp; Departures to ensure accommodation plans are fully integrated with other Games operations. You will help manage centralised booking systems and processes, track inventory and client requirements, and coordinate site visits and readiness activities. During Games-time, you will act as a key liaison for client representatives, managing last-minute changes, issue resolution, and the delivery of welcome services. You will monitor service levels, manage feedback, and ensure a consistently high standard of guest experience. Responsibilities of the role will evolve as planning progresses, and you will need to adapt to changing needs and priorities as the Games approach. Key Skills and Experience: To succeed in this role, you will bring experience in accommodation, hotel services, or major event operations with a strong focus on client service delivery. You will have proven ability to coordinate large-scale logistics and booking systems across multiple locations and experience managing relationships with suppliers and client representatives. Excellent organisational, administrative, and problem-solving abilities, combined with project management skills and the ability to adapt plans in a dynamic environment. Experienced in financial forecasting and managing high-value contracts is essential, as is a solid understanding of service level agreements, contracting, and cost control. You will be confident handling guest information and familiar with data privacy requirements. It would be an advantage if you have experience working in multi-sport or international event environments, knowledge of Glasgow's hospitality landscape, or experience supporting CGAs, sports federations, or international delegations. Understanding of accessibility, cultural needs, and inclusive service delivery in accommodation contexts is also desirable but not essential Why Glasgow 2026? Joining the Glasgow 2026 team means being part of something extraordinary. As we embark on this exciting journey, we're not just planning an event - we're creating a new legacy for Glasgow and the Commonwealth. This is an opportunity to shape the future of major sporting events, bringing the world together for 11 days of unforgettable competition and culture. We're looking for well-organised, passionate, and driven people who are excited to roll up their sleeves and be part of an inclusive, forward-thinking, and sustainable Games. This is your chance to help set the new standard for global events while contributing to the city's rich sporting legacy.

Accommodation Manager

Annual salary: up to £28,917.00 Housing Support Officer Edinburgh Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Job Description Salary: £26,100 per annum Location: Dundee, Angus Contract/Hours: Permanent / Full Time - 37 hours per week Closing date for applications is 14th July and interviews are scheduled for 21st, 22nd and 23rd July Benefits: <ul> <li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave </li> <li>Gain professional qualifications and excellent training/development opportunities </li> <li>Flexible maternity, adoption, and paternity packages </li> <li>Pension with up to 7% employer contribution with included life assurance cover </li> <li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. </li></ul>A bit about the role Dundee Youth Housing Service is spread across two residential sites in the city of Dundee. We can accommodate 25 young people at one time through a mixture of housing support and care at home intervention. The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfils its statutory duty by supporting homeless young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services. As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7. Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless, have care experience, or are seeking asylum. How you'll help to create brighter futures Some key responsibilities of a Housing Support Practitioner role are; <ul> <li>Supporting transitions between children and adult services.</li> <li>Providing background assessment reports for AFC colleagues.</li> <li>Delaying emergency requests by supporting young people who are 'sofa surfing' by ensuring they are safe and supported.</li> <li>Supporting families at risk of eviction from private rented landlords</li> <li>Promoting positive relationships between tenants and landlords to sustain tenancies and reduce the number of families having to move into temporary accommodation and the associated trauma.</li> <li>Supporting families with financial difficulties by providing basic budgeting advice e.g. realistic repayment plans for rent arrears and signposting to welfare rights, Citizens Advice Bureau, Debt Management services etc.</li></ul>Let's talk about you <ul> <li>SVQ Level 3 or equivalent level qualification or willingness to work towards.</li> <li>Experience of working with young people who present with a range of complex needs and behaviours and an understanding of the issues that they may face.</li> <li>Experience of managing cases, in accordance with agreed procedures and completing assessments of need and risk.</li> <li>Experience of demonstrating a comprehensive understanding of safeguarding and an ability to promote the wellbeing and welfare of young people.</li> <li>Ability to keep the young people as the focus and ensure their voices are heard and feelings and wishes are represented in meetings and record keeping</li> <li>Ability to communicate effectively and engagingly and to maintain independent professional relationships and boundaries</li></ul>Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. Good to know Please note we are unable to offer visa sponsorship for this role. Contact: Laura McCarthy at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 11560 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Please click on the below links to find out more about this role and Action for Children; Job Description Action for Children Employee Benefits AfC Commitment Statement Action for children's story or find us on X, Linkedin, Facebook or YouTube to get to know us better.

Housing Support Practitioner

Key Responsibilities: The post is part of our Housing Services department, who have responsibility for providing a high quality, comprehensive housing management service to tenants and sharing owner in accordance with the Association's policies, sector good practice and relevant legislation. The successful candidate will be expected to: <ul><li>Provide a high quality comprehensive front line housing management service to tenants, sharing owners and applicants in accordance with the Association's policies, sector good practice and relevant legislation.</li><li>Acting as the main point of contact for tenants regarding all tenancy matters including rent payments, anti-social behaviour, estate management and allocations.</li><li>There is a responsibility for the post holder to demonstrate a commitment to Castlehill's aims and objectives.</li></ul>The postholder will be expected to <ul><li>Monitor rent arrears and take prompt relevant action to control arrears using the Association's Debt Recovery Policy.</li><li>Promptly allocate all voids properties, following the relevant procedures.</li><li>Ensure compliance with relevant allocations policies, taking account of the different processes for general needs, sheltered, very sheltered and shared ownership allocations.</li><li>Liaise with sheltered housing staff and support providers regarding housing management issues, providing advice and assistance as required.</li><li>Attend annual tenants meeting along with housing support staff and other Association staff, to provide a face to face point of contact for any tenant issues.</li></ul>About you: You will have a CIH Level 4 in Housing, or willingness to undertake this qualification, be a Member of the Chartered Institute of Housing and hold a current valid Driving Licence. The full job description, with details of the essential and desirable criteria is is on our job profile here HousingOfficerJobProfile.pdf If you think you'd like to join our team submit your application prior to the closing date of 11th July 2025. Interviews will be held on 28th July 2025. To assist with your application, please read our background information and values document which is available on the jobs pages of our website. Further information about the organisation can be found there. We can offer: <ul><li>Hours of Work: Hours of work are 35</li><li>Annual Leave: Generous annual leave entitlement of 37 days including 9 public holidays</li><li>Contract: Permanent/Full-Time</li><li>Salary: Starting salary is £37,473 This salary is a Grade 7 (£37,473 - £41,636)</li><li>Flexible Working: Flexitime and remote working for eligible posts</li><li>Pension: A defined contribution pension scheme with start contribution rate of 5% employee contribution and 10% employer contribution.</li><li>Car Allowance: An essential car user allowance to help maintain your vehicle.</li><li>Probation Period: A six month probation period applies to all new employees</li></ul>

Housing Officer

We have exciting opportunities for two Support Workers (Older People) to join our team at Parkhead Court, Dumfries, Dumfries &amp; Galloway DG1 3JF. In return for your enthusiasm and commitment as a Supported Housing Worker we will offer you: - <ul> <li>16 contracted hours per week worked over average 3 days (rotas will involve a mixture of days in a given week)</li> <li>Competitive hourly rate of £13.00 per hour</li> <li>Generous Holiday Entitlement</li> <li>Paid PVG check &amp; Professional Membership including SSSC</li> <li>Access to paid training and a vocational qualification</li> </ul>What we're looking for in our Support Workers: You'll be working with our tenants to make sure they receive the support identified in their personal plan ensuring they continue to enjoy as much independence as possible. You will assist with meal delivery and provide support in the dining room, there may also be very occasional kitchen duties. It'll be rewarding looking after those who rely on the support and dedication you'll bring to this important role. Support Worker Skills and Experience: Ideally, you will have an appropriate qualification in Health &amp; Social Care and previous experience of working with older people or other vulnerable members of a community, so you will understand their needs and know how to meet these. If you are successful in joining our team we can provide you with fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. To Apply: Please complete and submit our online application form no later than 12 noon on Monday 7th July 2025. For an informal chat about this opportunity please contact Marion MacAskill, Care &amp; Support Partner, on 0141 227 8539 or email at <a href="mailto:MarionMa@trustha.org.uk" target="_blank">MarionMa@trustha.org.uk</a>. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Click here for Job Description

ID3263-203 - Supported Housing Worker - Dumfries (PC)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Jameson Gate in Edinburgh. Jameson Gate is an exclusive developments of 50 one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 INDLP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About the Borough Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Role and our Ideal Candidate About the Role The role of Financial Inclusion Officer is to provide an in depth income maximisation and money management service to Kingston Council tenants to support them to sustain their tenancy. Within the role of financial inclusion officer you will be expected to: <ul><li> Achieve income maximisation including the completion of welfare benefits applications. </li><li> Provide support and advice on money management and effective budgeting. </li><li> Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts. </li><li> Complete welfare benefits mandatory reconsiderations and appeals. </li><li> Work collaboratively with both internal and external departments and partner agencies to support tenants to manage their finances in the best way possible. </li></ul> Our Ideal Candidate The essential qualifications for the role of financial inclusion officer is a minimum of 5 GCSEs. Additionally it is essential that you have full in depth knowledge of welfare benefits and are able to evidence providing money management and budgeting advice in a previous role. We are also looking for candidates with excellent verbal and written communication skills who are able to provide detailed and clear case recording. You will be expected to work empathetically with financially vulnerable tenants who may present with a range of support needs. We offer our tenants face to face appointments in Guildhall 2 so it is essential that you are able and willing to attend our offices in Guildhall 2, Kingston for a minimum of 2 days per week. It would be desirable if you have completed Citizens Advice Adviser training . Along with this a knowledge of NEC/Iworld and Civica systems would be advantageous but full training will be provided if required. About Us The team works with tenants to develop financial capability and independence by offering: <ul><li> The delivery of a proactive service offering an appointment to new tenants at the beginning of their tenancy. </li><li> Free impartial advice and support on a range of welfare benefits and tax credits. </li><li> Face to face appointments offered to support tenants with their welfare benefit or debt issues. </li><li> Assistance with housing benefit disputes and back dates. </li><li> Guidance and support when making benefit appeals. </li><li> Advice concerning Universal Credit. </li><li> Expected to manage casework for an average of 30 households/individuals </li><li> Money guidance advice and signposting to specialist agencies when necessary. </li><li> To provide monthly statistics on performance and financial outcomes for those we support. </li></ul>Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: <ul><li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li><li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li><li> Three volunteering days per year in Sutton or Kingston </li><li> Comprehensive learning and development programme </li><li> Local and national discounts for shopping, eating out and leisure activities </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Car parking scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Free eye tests and contribution towards glasses </li><li> Confidential wellbeing and counselling support </li><li> Subsidised gym membership </li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Job Profile

8 Full Time Jobs in Scotland