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A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across West Yorkshire - including Leeds, Bradford, Oldham, Rochdale. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

Job title: Chief Housing Officer Hours: 37 Salary: DIR 80 up to £116,260 Contract: Permanent Leeds continues to deliver beyond expectations and contribute over and above to the wider UK economy. We continue to make our mark regionally, nationally, and globally, celebrating the broad range of talent and assets that we have across all areas of the city. Our Leeds Ambitions set out a positive vision for the future of Leeds - one which recognises the amazing strengths and opportunities we still have. Our economy is growing and continues to attract investment making Leeds a better place to do business and a great place to live. The partnerships which drive our efforts to improve the health and wellbeing of our population are as good as you will find anywhere in the country. And Leeds is once again leading the way in demonstrating how we can meaningfully tackle climate change, recently being one of only 119 global cities to receive the highest 'A grade' by the Carbon Disclosure Project. To deliver our ambition we need leaders with energy, confidence and experience. As a city committed to housing growth and development you will play a critical strategic role within the council. In this position you will be responsible for leading, managing, and delivering services across a large housing portfolio (the second-largest social housing provider in England). Your focus will be on continuous improvement, utilizing strong management skills to achieve better outcomes for tenants and leaseholders, and driving innovation to reduce homelessness. Our housing stock and ambitions are significant, and you will need to bring leadership and professional experience to provide strategic direction and innovation in delivering housing priorities. You will also contribute to wider place-based and community-focused initiatives. You will be confident in working with key partners at local, regional, and national level and be adept at working in collaboration with colleagues and partners to support the delivery of real change across the city. For further information go here Welcome or contact our retained consultants at Penna: Pete John 07701 305617 or Julie Towers 07764 791736 We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job purpose Strategically responsible for the leadership, management and continuous improvement of a range of Housing services and their functions for council tenants, leaseholders, private rented sector tenants and delivery of statutory homelessness responsibilities. Responsibilities <ul> <li> With an emphasis on strong leadership, this role operates within the context of the ambitions for Leeds, and the city's broader strategic objectives. </li> <li> Provide strategic leadership, providing advice and expertise to decision makers across the Council. </li> <li> Work with key partners at national, regional and local level and in collaboration with colleagues and partners support the delivery of real change across the city. </li> <li> Lead and be accountable for the delivery of statutory homelessness and housing advice functions including Housing Options, Gypsy and Traveller service, adaptations and private rented sector housing regulation functions including property standards and licencing requirements as well as contributing to reducing the number of empty homes within the city. </li> <li> Provide strategic leadership and be responsible for overseeing tenancy management strategies for Council Tenants, address homelessness, safeguarding and support independent living and implementation of strategies to support tenants. </li> <li> Lead and ensure compliance with the Housing Regulators consumer standards. </li> <li> Creation of sustainable communities through regeneration and housing growth, resident engagement and involvement. </li> <li> Establish, maintain and influence relationships with internal and external partners (including private landlords and Housing Associations) to create a multidisciplinary approach to delivering services. </li> <li> Ensure the people of Leeds and communities receive responsive and relevant services and recognise and maximise opportunities for a locality based approach. </li> <li> Lead and develop the Council's Housing Management Strategy and work with partners and internal and external stakeholders across the city to deliver effective housing solutions for communities with complex and/or vulnerable needs. </li> <li> Lead, implement and deliver the Councils Allocations &amp; Lettings policy; optimising tenant and community involvement. </li> <li> Accountable for effective management and delivery of the HRA £80m annual capital programme. </li> <li> Lead and develop investment planning and asset management to ensure proper stock management of HRA property and be accountable for developing plans for investment that meet current and future needs in line with Council, city and regional and national priorities. </li> <li> Accountable for the city's high rise accommodation and associated building regulations. </li> <li> Accountable for the management of a responsive maintenance service, ensuring tenants receive high quality services and that disrepair issues and voids are efficiently dealt with. </li> <li> Accountable for income management activity to meet required targets and to ensure it is optimised through efficient rent collection (which accounts for approximately £240 million per annum) and management of voids. </li> <li> Accountable for commissioning and managing contracts with third parties who provide revenue and capital funded services, including all management and monitoring activities. To review and interpret the needs of local people to continuously improve the delivery and outcomes of the contracts and ensure value for money. </li> <li> Accountable for the management of planned and statutory cyclical works - ensuring the health and safety of tenants and others is in line with all legal and best practice requirements - including gas, electrical, asbestos and fire safety. </li> <li> Lead and be accountable for the delivery of the range of Property related services for council tenants and leaseholders as well as council buildings and commercial units. To ensure the people of Leeds and communities receive responsive and relevant services. </li> <li> Work collaboratively with senior managers across the Council and key partner organisations (e.g. Health &amp; Adult Social Care) to ensure an integrated approach to the Housing Options strategy and delivery for vulnerable community groups. </li> <li> Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome. </li> <li> Work with elected members, service users and community representatives in ways which support open, responsive and accountable government providing appropriate advice relating to the work of the Directorate to Members and council officers so as to manage risk and support them in their respective roles. </li> <li> Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome. </li> <li> In line with the Budget Management Accountability Framework Ensure that effective budget management and control takes place across your service, the planned level and quality of service provided for within the revenue and capital budgets are delivered and that budget pressures are resolved. </li> <li> Responsibility for the direction and control of a significant budget, the financial integrity of the service and accountable for directing and implementing comprehensive risk management programmes and resources across the service(s). Delivering within budget; value for money is maximised, and operational, regulatory, statutory and financial risk is managed and monitored in compliance with council requirements and with Local Government and national working practices </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate to the grade. </li> </ul>Qualifications It is essential to hold (or be working towards) a foundation degree or level 5 qualification regulated by Ofqual, in housing management, focused on managing the delivery of housing services ("housing management"), together with substantial senior leadership and management experience. Working Context - Post holders will work flexibly both at home and at various locations across the City and region. All colleagues should work in line with our hybrid working principles and spend regular time in the workplace to support service delivery, meeting the needs of the team and the requirements of their individual role. The hours are worked mainly Monday to Friday. However, the post holder will be expected to work outside normal working hours, including attendance at evening/weekend meetings or events if required to meet the needs of the service. Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements. <ul> <li> Comprehensive knowledge and understanding of the current local, regional and national issues and the legislative and political context relating to Housing services. </li> <li> Demonstrate knowledge of applicable legislation, regulations, policies, inspections and performance information and relevant strategic functions e.g. health, safety and security, confidentiality and data protection. </li> <li> Detailed knowledge and understanding of economic strategy and policy, understanding of local government political systems and experience of working on politically sensitive issues including significant experience of developing productive working relationships with Council Members, trade unions and Corporate Leadership Team. </li> <li> Evidence of working with partners and key stakeholders and of forging and driving successful partnership programmes to deliver cross sector priorities and outcomes. </li> <li> Excellent communication skills with the ability to influence, negotiate and establish credibility across sectors to enhance reputation and form positive relationships. </li> <li> Experience of successful leadership and management of large scale complex change programmes with an understanding of the strategic issues that face integrated work. </li> <li> Evidence of ability to make reasoned and logical decisions allied with high level organisational skills. </li> <li> Significant successful senior leadership experience. </li> <li> Substantial experience of operating in a political environment. </li> <li> Extensive experience of exercising sound judgement and providing clear advice at senior level. </li> <li> Experience of developing and implementing highly complex strategies leading to successful outcomes. </li> </ul>Behavioural &amp; other Characteristics required. <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of Health and Wellbeing, Inclusive Growth, Strong Communities and Sustainable City. </li> <li> Committed to developing the ability to use digital tools and technology at, or above, the foundation skills level on the government's Essential digital skills framework </li> <li> Be aware of promote and comply with Leeds City Council policies and procedures e.g., health, safety and security, confidentiality, and data protection. </li> <li> Be aware of and support difference ensuring equality for all working in an anti-discriminatory manner, upholding, and promoting the behaviours, values and standards of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, ensuring compliance with relevant policies and procedures. </li> <li> Understand and observe Leeds City Council approach to equality, diversity and inclusion. </li> <li> Lead a positive Health, Safety, Wellbeing and Fire (HSWF) culture, ensuring statutory compliance and effective risk management through implementation of council policies, and proactive leadership alongside support services. </li> </ul>

Chief Housing Officer

We are excited to announce that we are recruiting for x3 Neighbourhood Officers. This is a fantastic opportunity where you will be managing properties in various areas within Calderdale. This role is field based; you will balance your time between working in the field and from home. You will be focusing on the delivery of high-quality tenancy management services, providing excellent customer care, making a difference in neighbourhoods and working to improve the lives of our residents. You will be visible and accessible in our communities, engaging our customers and local partners working together to build neighbourhood resilience. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's #NationalCareersWeek! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible... Instagram Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Please note that interviews for this position are scheduled for Wednesday 1st October 2025. If you are selected, you will be notified on Monday 29th September 2025, after the application period closes. We encourage you to apply as soon as possible, as the job posting may be closed if we receive a sufficient number of applicants. Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Starting salary of £31,166 per annum </li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). </li> <li>Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li> Attractive pension schemes - including Local Government Pension Scheme (LGPS)</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1

Neighbourhood Officer

Job Description Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a part time opportunity at our Extra Care Scheme in Barnsley. This is a permanent position, you will be working 18 hours per week, working Monday - Friday. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance, but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Experience of working with customers and acting on their feedback to deliver great customer service.</li><li>Able to work together and communicate well with others.</li><li>Sets high standards for themselves, with a focus on performance and excellence.</li><li>Demonstrates a positive, proactive, and enthusiastic approach.</li><li>Good level of IT skills and knowledge.</li><li>Good oral and written communications.</li><li>Good administration skills.</li><li>Basic understanding of Health &amp; Safety requirements &amp; best practice.</li></ul>To find out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile. If this sounds like the role you have been looking for, we would love to hear from you, apply today! Role Profile - <a href="https://jobs.guinness.org.uk/rps/ExtraCareAssistant.pdf" target="_blank">https://jobs.guinness.org.uk/rps/ExtraCareAssistant.pdf</a> Please note the hours for this role are being reviewed and may be increased to 25 hours per week. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. INDTGP REEDTGP TJTGP

Housing Assistant

We are currently recruiting a Community Safety Officer to join us on a permanent basis. Are you passionate about making communities safer? We're looking for a dedicated Community Safety Officer to take the lead on high-level anti-social behaviour (ASB) cases, from initial investigation through to court proceedings. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul> <li>Carry out full investigations and enforce tenancy conditions with particular responsibility for higher level ASB and nuisance cases.</li> <li>Take witness statements. </li> <li>Complete onsite inspections and attend home visits.</li> <li>Work in partnership with external bodies such as the Police and attend meetings.</li> <li>Prepare cases for Court hearings in the civil court.</li> </ul>Requirements <ul> <li>Over 2 years experience in carrying out investigations and preparing cases for Court hearings in either the civil or criminal courts</li> <li>In depth knowledge of neighbour nuisance and the remedies available to landlords and tenants, including possession and injunctions etc.</li> <li>Extensive knowledge of Nuisance and Anti-Social Behaviour procedures and the law surrounding these.</li> <li>A qualification in a relevant subject would be advantageous, such as a HNC Housing Studies or relevant qualification.</li> <li>Up to date knowledge and understanding of the Anti Social Behaviour Act 2014 and The Housing Act and current developments in Housing, Landlord and Tenant law.</li> <li>Strong communication skills, both verbal and written.</li> <li>A strong team work ethic and the ability to motivate and encourage others. </li> <li>Good presentation skills in a wide range of settings. </li> <li>A full driving license in order to complete on site inspections and home visits.</li> </ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul> <li>Starting salary of £37,125 up-to £40,580 per year </li> <li>£1,000 essential car user allowance per year plus mileage </li> <li>Social Housing Pension Scheme - up-to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership</li> <li>Agile and hybrid working </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Community Safety Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Sykes Court in Lindley. Sykes Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. Hours: 35 hours per week Monday to Friday. We can be flexible around school hours. Salary: £24, 333.93 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

We are looking for an incredible Community Manager for our Cocoa Works development in York! Thekey objective of this role is to ensure the team provides a high standard ofservice to residents alongside an efficient administration of leaseholdservices. You will be responsible for our development focusing on buildingcommunity engagement amongst resident's whist maintaining a safe and complaintbuilding. Ifthis fantastic position is for you, continue reading on and apply now to beapart of an organisation that truly believes that our people should be at theheart of all our decisions! Whatdo we offer? <ul><li>We offer a basic annual salary of £35,000 - £45,000 &amp; amazing benefits: enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more</li><li>We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!</li></ul>Whatwill you do? <ul><li>To oversee the delivery of all aspects of the Property Management Agreement (PMA), ensuring that key time frames and client commitments are fully met.</li><li>Responsible for residential leaseholders and to ensure the day-to-day onsite management complies with the statutory and contractual requirements of the lease. </li><li>To prepare and deliver an annual service charge in line with the lease structure, with management of the Monthly expenditure, debt recovery and contractor payments approvals</li><li>Deliver weekly, monthly and quarterly client reporting on performance and operational budget management. </li><li>Implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels.</li><li>To ensure site as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICS, ARMA and HSE</li><li>Responsible for the Health and Safety building compliance, working alongside the Facilities Manager to oversee the PPM schedule, maintenance and HSE legislation. </li><li>To act as a role model for the values and key behaviours across the organisation and to promote peak performance through effective people management, embracing the one-to-one and review process.</li><li>Being the first point of contact for all complaints/feedback taking a proactive approach to resolve where feasible</li><li>Deliver a strong sense of community within the building by fostering resident interaction on-line (e.g. via social media) or through hosting events.</li><li>Deliver all KPI's through effective operational management and deliver the highest possible standards in line with Service Level Agreements. </li><li>Maintain optimum staff retention and employee satisfaction through objective setting, one to one's, personal development, team meetings and performance reviews. </li></ul>Whatare we looking for? <ul><li>Strong experience within the property management arena, having managed a luxury building of a similar size</li><li>Knowledge of service charge budgets, Landlord &amp; Tenant Law and an awareness and understanding of building safety, fire safety and health &amp; safety risk management relevant to residential buildings</li><li>Experience leading on-site teams</li><li>Strong customer service, including negotiation skills and dealing with difficult situations.</li><li>Ability to manage multiple and on occasions conflicting deadlines and support the team to prioritise work, within a busy environment.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems, (training on in house systems will be provided).</li></ul>Desirable: <ul><li>Health and Safety qualification</li><li>IRPM Level 3 qualification or be willing to work towards</li></ul>We'renot your usual property company! Aturbanbubble, we're redefining the way properties are run through communitybuilding, customer care, and innovation. Thanks to our team, that deliversoutstanding customer experiences, we're proud to serve 14,000 residents andgrowing. We're looking for bold, ambitious, resourceful team members to manageand create communities. We want to unlimit what our customers expect, whilstunleashing your true potential. So,what do you say - interested? Applynow and join a fantastic organisation that truly believe that our people shouldbe at the heart of all our decisions! Weare an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process. INDMED

Community Manager

Job title: Housing Officer - Traveller Services Salary: C3 £32,061 - £33,699 Hours: 37 per week Contract: Temporary 12 months Location: Leeds As our next Traveller Services Housing Officer, you'll offer support to vulnerable people both living on the roadside encampments and on our two settled sites supporting 50 families. Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you As a Housing Officer, you will bring to the role: <ul> <li> The ability to communicate effectively with community members and commitment to the housing management of our settled community and roadside families. </li> <li> Flexibility with a willingness to learn. </li> <li> Experience of working to deadlines and adapting to competing priorities. </li> <li> Able to show empathy, act tactfully and sympathetically with customers and landlords over a range of issues. </li> </ul>About the role As our next Housing Officer, you will provide support and assistance in a housing capacity. Working as part of a small, experienced team you will have the opportunity to learn new skills and become familiar with our processes and procedures over time. You will be required to respond quickly to situations which will require the use of our vehicle and a full driving license. You will liaise with the Travelling community, partners and the public at large responding to queries in a timely and effective manner. The role is a city-wide service liaising with both the Traveller community and the public at large regarding roadside Traveller encampments. You will collaborate with colleagues within Leeds City Council to foster and maintain strong links. The role is truly diverse and fulfilling. The role is integral to Housing Options, as it enables us to build positive relationships with key stake holders across the city. Whilst ensuring we are supporting those most at risk of been affected by homelessness at a much earlier stage. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary and annual leave entitlement plus statutory holidays </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> flexible and hybrid working arrangements subject to service requirements </li> <li> a clear career pathway and continuing professional development opportunities </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact Gareth Self Traveller Services Manager, <a href="mailto:gareth.self@leeds.gov.uk" target="_blank">gareth.self@leeds.gov.uk</a> . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job purpose As our next Traveller Services Housing Officer, you'll offer support to vulnerable people both living on the roadside encampments and on our two settled sites supporting 50 families. <ul> <li> To provide support and assistance in a housing capacity. Working as part of a small, experienced team you will have the opportunity to learn new skills and become familiar with our processes and procedures over time. </li> <li> To provide a city-wide service liaising with both the Traveller community and the public at large regarding roadside Traveller encampments. You will collaborate with colleagues within Leeds City Council to foster and maintain strong links. The role is truly diverse and fulfilling. </li> <li> To meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. </li> <li> Customer focused and motivated to give the best possible service in the communities we serve. </li> <li> To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. </li> </ul>Responsibilities <ul> <li> To take ownership and responsibility for the social and physical environment of a defined geographical service area. </li> <li> To ensure that the estate environment is maintained to a high standard. </li> <li> To be responsible for the achievement of performance targets within a defined geographical area. </li> <li> To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits. </li> <li> To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities. </li> <li> To enforce tenancy conditions where appropriate. </li> <li> Provide appropriate advice and support to customers. </li> <li> To ensure the Councils safeguarding procedures are followed where appropriate. </li> <li> To actively develop and promote tenant engagement and involvement through a variety of different approaches. </li> <li> To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area. </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> <li> To ensure the Council's health and safety policies and legal requirements are adhered to. </li> <li> To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice. </li> <li> To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity </li> <li> Promote and deliver the priorities, values and objectives of Leeds City Council at all times </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade </li> <li> Participate in appraisal, training and development activities as necessary to ensure up to date knowledge and skills </li> <li> Improve own practice through observation, evaluation, discussion with colleagues and development programmes. </li> <li> To work collaboratively with colleagues, knowing when to seek help and advice. </li> <li> Contribute to the overall ethos, work, and aims of the service by attending relevant meetings, training days/events as requested. </li> <li> Be aware of and comply with Leeds City Council policies and procedures e.g. child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures. </li> <li> The Council has adopted a flexibility protocol and this role will be expected to work within these parameters. </li> </ul>The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post. Qualifications Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements. Skills Required <ul> <li> Current UK Driving License </li> <li> Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities. </li> <li> Knowledge of current housing issues, legislation, policies and local strategies and initiatives. </li> <li> Awareness of customer engagement opportunities, enabling customers to help design and evaluate services. </li> <li> A good understanding of equality issues in the day to day delivery of services. </li> <li> Knowledge of the Council's Allocations and Lettings procedures. </li> <li> Knowledge of effective income management practices. </li> <li> Knowledge of effective anti-social behaviour remedies and best practice. </li> <li> Awareness of how social and environmental conditions affect quality of life. </li> </ul>Knowledge Required <ul> <li> To be able to communicate effectively with customers, colleagues, elected members and all other partners </li> <li> Able to use a wide range of communication tools appropriate to the customers preferred method. </li> <li> Able to show empathy, act tactfully and sympathetically with customers over a range of issues </li> <li> Able to manage competing demands and priorities to meet deadlines. </li> <li> Able to make objective decisions in the interests of achieving local priorities. </li> <li> Able to input, maintain and retrieve information accurately from a variety of sources. </li> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> To work within budgets. </li> <li> Able to adapt behaviours to achieve positive outcomes </li> </ul>Experience Required <ul> <li> Experience of working with other agencies to achieve positive outcomes for customers. </li> <li> Experience of taking and responding to a broad range of customer enquiries. </li> <li> Experience of playing a key role within a community. </li> <li> Experience of the working with the public. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Experience of working in a busy customer focused team. </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> </ul>Essential Behavioural and other Characteristics <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health &amp; Wellbeing, Inclusive Growth and Zero Carbon </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee's responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> <li> The Council has adopted a flexibility protocol and the role will be expected to work within these parameters. </li> </ul>

Housing Officer - Traveller Services

Annual salary: up to £28,917.00 Housing Support Officer Doncaster Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Social Housing Solicitor-Director - Salary £68K Per Annum- Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Leeds

Social Housing Solicitor - Salary +Supervison bonus - Leeds Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Leeds

Job title: Residential Practitioner Salary: C1 £28,598 - £31,022 (pro rata) plus weekend enhancements and sleep in allowance where appropriate Hours: Various Contract: Permanent Location: Leeds (city wide) Leeds City Council is seeking compassionate and dedicated Residential Practitioners to join our outstanding children's services. In this role, you'll have the opportunity to make a profound impact on the lives of vulnerable children and young people, guiding them towards adulthood and independence. Your support will be instrumental in helping them overcome significant challenges and achieve their full potential. There are a range of exciting opportunities available across the city: <ul> <li> We're recruiting part time (18.5hrs) and waking nights (17.5hrs) colleagues to support in homes for young people with complex needs. </li> <li> We're also recruiting for full time colleagues (37hrs) in our mainstream homes as we continually develop our residential estate. </li> </ul>Please indicate on your application which post/service you are interested in. Shifts vary to meet service needs, and all posts include alternative weekends. Posts can include sleep-ins. Additional payments apply for sleep-ins, waking night hours and weekend work. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. This is your chance to join us and support our Child Friendly Leeds ambition. About you As a Residential Practitioner you will bring to the role: <ul> <li> a good standard of literacy and numeracy, with basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> recent experience supporting children or young people with additional emotional/behavioural issues - this may be from employment, volunteering, student placements or personal life </li> <li> excellent communication and listening skills, teamwork and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>About the role Based in one of our children's homes, you'll be part of a supportive team at that prioritises your well-being and personal development. Your responsibilities will include: <ul> <li> Creating a safe, caring living environment. </li> <li> Building positive, trusting relationships with children and young people. </li> <li> Nurturing each child's personal development, education and wider learning. </li> </ul>This role offers immense job satisfaction as you witness the positive changes you facilitate in the lives of disadvantaged children and young people daily. You'll also be making a positive impact to your community by working for a local authority. Enhancements are paid for unsocial hours and sleeping in duties. Time and a half is paid for weekend working (if applicable). What we offer We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary plus enhancements for nights and weekends </li> <li> generous annual leave entitlement plus bank holiday allowance </li> <li> a clear career pathway and continuing professional development opportunities, including support to study for relevant qualifications </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>We are proud to align our work with the council's values and ambitions , placing children and families at the heart of everything we do. We're looking for passionate individuals who are ready to embark on their childcare vocation. If you're ready to bring your empathy, passion, and emotional resilience to this vital role, we'd love to hear from you. How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please email <a href="mailto:workinginchildrenshomes@leeds.gov.uk" target="_blank">workinginchildrenshomes@leeds.gov.uk</a> . A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying. Job description Job purpose The Residential Practitioner's role is to support, encourage and safeguard children and young people in their development, enabling them to make positive contributions to their families, society and local communities. You will do this by fostering positive relationships and maintaining strong bonds between children and staff based on shared daily life and routines, joint activities and established boundaries of acceptable behaviour. Special conditions This post is subject to a higher-level check with the Disclosure and Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities <ul> <li> Undertake key worker role, implement care plans, conduct risk assessments and devise support and health plans </li> <li> Provide and maintain a safe, stimulating and secure living and learning environment supporting day-to-day physical and emotional needs </li> <li> Work with professionals and communities of origin to sustain links and understand past problems </li> <li> Nurture children's ambitions for their future and their learning, both in and out of school </li> <li> Support children and young people's emotional, mental and physical health needs to build self-esteem </li> <li> Respect privacy whilst maintaining a duty of care ensuring that living spaces are clean and safe </li> <li> Provide appropriate levels of personal care for children and young people with disabilities and complex needs, including bathing, toileting, dressing, changing and feeding as appropriate </li> <li> Ensure that all records are accurate, up to date and GDPR compliant </li> <li> Manage complex and challenging behaviour in an assertive, restorative and sensitive manner </li> <li> Work to reduce the likelihood that a child/young person becomes criminalised, encouraging restorative approaches and outcomes </li> <li> Hours of work are primarily determined by the needs of the service and are worked on a rota basis including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Maintain a close working relationship with colleagues, external agencies, families and the wider public </li> <li> Be flexible and adaptable to change to assist other services as required, commensurate to grade </li> <li> Participate in appraisal, training and development activities to ensure up-to-date knowledge and skills Improve own practice through observation, evaluation, discussion and development programmes </li> <li> Work collaboratively with colleagues, knowing when to seek help and advice </li> <li> Contribute to the overall ethos, work and aims of the service by attending relevant meetings, training days and events as requested </li> <li> Be aware of and comply with Leeds City Council policies and procedures such as child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person </li> <li> Be aware of and support difference and ensure equality for all by working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures </li> <li> The council has adopted a flexibility protocol, and this role will be expected to work within these parameters </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post </li> </ul>Qualifications <ul> <li> To work in this role, you must hold the Level 3 Diploma in Residential Child Care or equivalent. If you do not hold the diploma, we will fund you to study for the qualification. You must complete the diploma within a reasonable period, normally 2 years after starting work. Failure to achieve the Level 3 Diploma will prevent you from continuing in this post. </li> <li> You must demonstrate good literacy and numeracy, through qualifications or a skills test completed at interview. </li> </ul>Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements: <ul> <li> Flexibility to travel and work across different work locations including providing support to children living within family settings as appropriate </li> <li> Availability to work on a rota basis and change work patterns as reasonably required, including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Ability to build relationships and actively engage with individual and groups of children and young people </li> <li> Ability to build relationships and communicate effectively with a wide range of people </li> <li> Maintenance of accurate manual and digital records in accordance with GDPR </li> <li> Use of initiative to adapt to changing circumstances and develop solutions to issues </li> <li> Skills in managing conflict and aggression using de-escalation techniques </li> <li> Good standards of literacy and numeracy, demonstrated through qualifications or skills test </li> <li> Understanding of responsibilities in terms of health and safety, security, confidentiality and data protection </li> <li> Understanding of the needs of looked after children and the importance of advocacy for children and young people </li> <li> Basic computer literacy and of the use of Microsoft packages </li> <li> Recent experience of working with young people or vulnerable adults who may have emotional or behavioural difficulties, in either a paid or voluntary capacity </li> <li> Be physically fit enough to carry out all requirements of the role including the use of Therapeutic Crisis Intervention (TCI) to manage challenging behaviour as required </li> <li> Essential behavioural and other characteristics </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health and Wellbeing, Inclusive Growth and Zero Carbon. </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee's responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> </ul>The council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

12 Full Time Jobs in Leeds, UK