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£44,000 pa + generous benefits&nbsp;Full time – 36 hours per week&nbsp;/ Permanent&nbsp;Redhill - Hybrid working - expected office days 3 days per week, however this is dependent on business needs. &nbsp;We’re currently recruiting for a&nbsp;System and Process Lead&nbsp;to join our&nbsp;Property Services&nbsp;team. This is an exciting opportunity for someone with hands-on experience with CRM or business systems (e.g., Microsoft Dynamics).Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.<ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>What you’ll achieve in the role:You’ll enable operational excellence by championing best practice and driving continuous improvement. This includes:<ul><li>Acting as first-line support for system issues, triaging and resolving user queries.</li><li>Identifying and prioritising system enhancements and process improvements.</li><li>Delivering training and coaching to build user capability and confidence.</li><li>Maintaining system documentation and user guides.</li><li>Monitoring data quality and compliance, ensuring accurate records and adherence to governance standards.</li><li>Collaborating with stakeholders to optimise processes and improve service delivery.</li></ul>What you’ll bring to Raven:For this role, we are looking for someone with the following:<ul><li>Strong understanding of business operations and how systems can improve service delivery.</li><li>Hands-on experience with CRM or business systems (e.g., Microsoft Dynamics).</li><li>Ability to create and deliver training materials and workshops.</li><li>Proven analytical skills to identify inefficiencies and propose improvements.</li><li>Solid data literacy and problem-solving skills.</li><li>Clear, adaptable communication style for diverse audiences.</li></ul>&nbsp;Please review the job description and Raven Strengths Matrix for full criteria details.You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.DBS clearance will be required for this role.Vacancy Close Date: 26th January 2026What Raven will offer in return:To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.Our reward package includes:<ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.We will consider applications for part-time working and job sharing; please include this information in your application.&nbsp;All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know.As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.

Business System and Process Lead – Property Services

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

Few places in the UK offer a built environment as unique and diverse as Westminster. From architecturally significant estates – including listed buildings that demand sensitive and expert stewardship – to modern housing that requires innovative, future-focused investment. The Head of Major Works will play a role in shaping the future of communities across one of the world’s most iconic cities.&nbsp;<h5>THE ROLE</h5>Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we provide 22,000 homes to tenants and leaseholders.The Head of Major Works will lead the delivery of Westminster’s Housing Major Works £40million plus annual capital programme. You will provide both strategic vision and operational leadership, ensuring projects are delivered to the highest standard while keeping residents at the heart of every decision. With responsibility for a team of up to 60 staff and extensive contractor resources, you will drive performance, accountability, and innovation across a large-scale, high-profile programme.The remit of this role spans all construction activities through to handover. You will balance technical excellence and financial rigour with outstanding communication and collaboration, ensuring residents are engaged, informed, and empowered throughout the process.We’re looking for a construction professional with significant experience of capital programmes and the complexities of improving and preserving existing housing stock. You will be as comfortable working on listed estates as you are shaping investment in modern developments, with the expertise to safeguard Westminster’s architectural legacy while delivering modern standards and sustainability.Equally important will be your ability to create and inspire a resident-focused workforce – building a culture of pride, care, and professionalism. You will be a visible leader, motivating teams and contractors to deliver high quality, cost-effective outcomes, and championing continuous improvement.&nbsp;<h5>INFORMATION</h5>For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel at <a href="mailto:sunita.patel@starfishsearch.com" target="_blank">sunita.patel@starfishsearch.com</a> or Jamie Brown at <a href="mailto:jamie.brown@starfishsearch.com" target="_blank">jamie.brown@starfishsearch.com</a>.

Westminster City Council

Head of Major Works

Community Manager Department: Site - Office Buildings Employment Type: Contract / Temp Location: Victoria House (Site) Reporting To: Site Director Compensation: GBP 40,000 - GBP 42,000 / year Description MAPP is the UK's leading specialist in commercial property and asset management, with over GBP 30bn+ of property under management for a variety of UK and overseas Fund Managers, REITs and other property owners. MAPP believes that property management can be a force for good. That's why we make buildings work, not just for profit, but for people and the planet too. MAPP has created V1.0, V2.0, V3.0 and V4.0 framework of Property Management, to help clients and occupiers navigate the new landscape, and to ensure we deliver a fully integrated and holistic approach. Most job descriptions read like a recipe without a clear picture of what the final product looks like. We want to give you a picture of who we are and the role we are looking to fill. If this position excites you, and you think you could make a difference at MAPP, do apply, even if you don't satisfy every single criterion. We want to work with people who are awesome in an organisation that makes a difference, do a job that adds value and be rewarded for all our effort in a great place to work. At MAPP, we want to make the real estate industry a career path where everyone feels both welcome and wanted. We're proud of our progress so far, but we're constantly reevaluating how we can make sure the best people, regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity, can see themselves excelling at MAPP. Our MAPP values underpin everything we do. We were the first national real estate consultancy in the UK to become a B Corp. We want you to learn and grow, to challenge yourself and be the best you can be. As an organisation, we are growing, and have done so for the last five years. We promote about 10% of our office-based roles in a year. We have fun together with events and opportunities to connect, grow and learn with charity days and fundraising events for our communities, as well as study days that broaden our professional horizons. This role gives you the opportunity to be a part of our effort to do something a little bit special in property management, and we would love for you to apply. We are always on the lookout for great character - that is what makes us MAPP people. If that is you, we would love to meet you! Title, Team and Role Summary Title : Community Manager - 12 Month Fixed Term Contract Team : Site based role at Victoria House Who Does This Role Report Into? Site Director Role Summary / Purpose and ScopeThe Community Manager will be a problem solver, able to act responsively to issues but be meticulous in their planning and process development so that the venue is well run and offers an exceptional amenity to those using it. They will be the first point of call for tenant issues, working with MAPP, the building management company to ensure operations are smooth and tenants are well communicated with. They will also work with tenants and external guests to facilitate event booking and delivery ensuring a high standard of event delivery and clarity of expectations. The postholder will need to be proactive and process driven; able to identify issues before they arise and develop and communicate standard operating procedures to ensure these are mitigated. The Community Manager must have strong written and verbal communication, able build strong relationships with a range of internal and external stakeholders and be committed to outstanding customer service. Skills, Knowledge and Values Skills (People &amp; Technical) <ul><li>Promotes a high level of satisfaction among occupiers and clients by promptly responding to their service requirements. Assures prompt response by other team members and selected contractors through dispatch, voice mail and/or other direct contact. </li><li>Provides support to the Site Director and deputises in their absence </li><li>Ensure compliance after training with MAPP to standards of policies and procedures established for the portfolio. </li><li>Communicate with occupiers and clients in a courteous manner and be willing to assist where able, acknowledging your role as the first line site ambassador and reflecting the clients image through correct quality service. </li><li>Responsibility for ensuring that the highest standards of management, maintenance and service are being maintained with a focus on the management of hard services &amp; contractors. </li><li>Meet and greet visitors to site in a professional, courteous and efficient manner and receive calls and callers in a timely and professional manner </li><li>Monitoring statutory and internal compliance, including meeting MAPP policies and procedures, RICS and ISO standards and any statutory timelines and escalation requirements </li></ul>Values &amp; Behaviour <ul><li>Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable</li><li>Self Management including showing initiative, being proactive and meeting deadlines </li><li>Embracing Change including Technology </li><li>Engaging with the Big Picture </li><li>Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally </li><li>Achieving Results and Prioritise Work including attention to delivery to all stakeholders </li><li>Innovative Solutions and Problem Solving </li><li>Developing Self and Others and willing to Learn </li><li>Interpersonal and Relationship skills capable of communicating at various levels including meetings with occupiers, client, supplier and wider stakeholders. </li><li>Strong written and verbal communications including report writing </li></ul>Experience and Salary Level of Experience / Certifications: <ul><li>Experience of working in a similar role </li><li>Ideally experience in Microsoft Office and Riskwise </li><li>IOSH Desirable</li></ul>Working Hours: 9am - 6pm Monday - Friday Salary Range (Based on Experience) GBP 40,000 - GBP 42,000 per annum, depending on experience. ** Please note this is a 12 month Fixed Term Contract **

Community Manager

Job Introduction Organisation Royal Borough of Greenwich Salary Details SO2 - £40,182 - £42,060 Location Postcode SE18 6HQ Job Term and Hours per Week 12 months Fixed Term - 35 hours weekly (secondment available to internal staff if approved by Chief Officer); Homelessness Engagement Worker An exciting opportunity has arisen within the Housing Inclusion Service for a committed, enthusiastic individual who wants to make a real difference to the lives of some of our most vulnerable residents who are experiencing complex needs and are rough sleeping in the South East sub region Reporting to the Sub Regional Rough Sleeping Coordinator, the successful applicant will work with a targeted group of clients to prevent and resolve homelessness wherever possible by providing advice, information and ongoing support to those in housing needs.As a Homelessness Engagement worker, you will support these clients to access immigration advice, specialist treatment agencies and health providers, as well relevant Housing services. Your work will be person-centred, ensuring that each individual receives tailored assistance to overcome barriers and achieve long-term housing stability. You will collaborate closely with sub regional services and external partners, including housing providers, health services, and voluntary organisations, to deliver a holistic and targeted programme of support to provide a holistic, targeted and effective programme of support which focuses on enabling people to secure and sustain settled accommodation. For an informal discussion about the role, please contact Louis Colley - Sub Regional Rough Sleeping Coordinator via email on <a href="mailto:louis.colley@royalgreenwich.gov.uk" target="_blank">louis.colley@royalgreenwich.gov.uk</a> Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). Full Employment History: A full employment history is required for this role.Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> Job description </li> <li> Person specification </li> </ul>

Homelessness Engagement Worker

We are looking for a Community Manager to join our Community team in London. This will be an initial 6 month full time contract (FTC) with potential to be extended or become permanent. The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul><li>Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels</li><li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management</li><li>Managing the day-to-day delivery of editorial calendars and creative campaigns</li><li>Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations</li><li>Building strong relationships with clients and identifying business development opportunities</li><li>Offering strategic thinking, creative spark, and commercial understanding to develop plans</li><li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment</li><li>Delivering reports, performance tracking &amp; trend analysis to clients</li><li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across B2B &amp; technology space </li><li>Feeding into campaign planning and responses in a strategic and activation capacity</li></ul>Requirements <ul><li>Previous experience working with brands that require an element of translating research into compelling editorial </li><li>An impressive understanding of social media and the value it can offer our brands</li><li>Excellent written and verbal communication skills, you should speak the language of the internet</li><li>An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you</li><li>Excellent organisational, time management &amp; people management skills</li><li>The ability to work under pressure whilst keeping an eye on the finer details</li><li>Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work (Previous experience with Sprinklr/Hootsuite/Opal a big advantage) </li><li>The ability to think: o Creatively (capable of thinking differently and disruptively) o Strategically (able to analyse situations and see the big picture) o Intelligently (critical think that identifies gaps and fills them)</li></ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul><li>Additional holiday day for each year of service, up to 27 days</li><li>Additional festive shutdown period between Christmas and New Years period</li><li>Subsidised gym membership</li><li>Private Medical Cover</li><li>Company Pension Scheme</li><li>Personal development fund</li><li>Cycle to work scheme</li><li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li><li>Flexible working, hybrid 2 days per week </li><li>Plus other cool perks</li></ul>

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul><li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li><li>Excellent pension with generous employer contributions (LGPS)</li><li>Hybrid and flexible working options available for most roles</li><li>Supportive family-friendly policies for parent, guardians, and carers</li><li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li><li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li><li>Learning and development opportunities to help you grow your career</li><li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li></ul>Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Rough Sleeper Housing Officer

Housing &amp; Homelessness - Housing Options - Through Care Housing Advisor Working Pattern: Full time (35hours) Contract Length: 1 years fix term contract Salary Grade H About Us: Tower Hamlets is one of London's most diverse, vibrant boroughs. It's a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It's also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We're changing - rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion, and pride. As an employer, we can offer a generous annual leave package, competitive pension, and flexible working. For more information why join Tower Hamlets, please visit: Staff benefits (towerhamlets.gov.uk) About the role: Are you ready to make a significant impact on the lives of vulnerable young people in Tower Hamlets? Are you passionate about making a meaningful difference in the lives of young individuals who have been in care? Are you ready to embark on a journey to provide them with the support and guidance they need to thrive? Join Our Team in the Through Care Service and Housing Options Support Team (HOST) to empower young lives as a Through Care Housing Advisor working with young individuals who have been in care. The post holder must have a good working knowledge of homelessness legislation, including the Homelessness Reduction Act 2018 and experience of supporting care leavers with housing-related issues and managing complex caseloads.Strong understanding of statutory responsibilities of local authorities and issues affecting looked-after children and care leavers.Excellent communication and collaborative skills, with the ability to work effectively in a diverse community. You will provide guidance and support in areas such as housing, education, employment, and life skills. You will work with their social workers and personal advisors. You will develop personal housing plans to meet each young person's unique needs collaborating with a dynamic team of professionals to create a supportive network. You will advocate for the rights and well-being of young persons in care and undertake statutory casework under the Homelessness Reduction Act and provide a timely and proactive response to end and prevent them becoming homeless. Having the ability to work flexibly and bring creative and imaginative solutions to end and prevent a repeat occurrence of street homelessness in key. You should be a confident, experienced, and adaptable self-starter, able to work proactively and on your own initiative, you will relish the opportunity to instigate and deliver a service and will be comfortable with working at the forefront of change within a team that is target and goal driven. As well as having knowledge of homelessness, social care, public health and Children's Act, you will be empathetic to the various support needs and challenges of young people and committed to helping care leavers. You must have worked in a local authourity homelessness service and voluntary homelessness sector and are interested in taking on more responsibility and a new challenge in the sector. How to Apply: The job description and how to apply can be found at Jobs at Tower Hamlets Council For a confidential discussion please contact 'Lade Olugbemi - Housing Options Team Manager - HOST - <a href="mailto:lade.olugbemi@towerhamlets.gov.uk" target="_blank">lade.olugbemi@towerhamlets.gov.uk</a>/ 07904 609 512 Benefits Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people. As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you. Salary range <ul><li>£42,264 - £44,235 per year</li></ul>

Through Care Housing Officer

Permanent Ref: H7153 Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness? This is an exciting opportunity to work within the Homeless Prevention and Assessment Team within an innovative Strategic Housing Service. We are seeking a passionate individual with a drive for helping people to provide advice and assistance to people at risk of homelessness. The successful candidate will have excellent knowledge of Homelessness Legislation, oral and written communication skills, the ability to achieve defined performance targets and experience of working with a variety of households and client groups, including those who may be vulnerable or at risk. In this role, you would liaise with partners and other agencies to ensure applicants are able to make informed decisions and have access to the appropriate pathways and access routes into housing. You will need the ability to negotiate and identify innovate solutions to help customers reach suitable housing solutions and make determinations on Temporary Accommodation placements where necessary. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): TBC Salary range <ul><li>£39,889 - £41,848 per year</li></ul>

Homeless Prevention Officer

AHS, a distinguished real estate company, is in search of a highly skilled and experienced Head Butler (House Manager) to lead our team in providing exceptional service and management of exclusive properties. In this pivotal role, you will be responsible for the comprehensive oversight of household operations, ensuring that all functions run smoothly while delivering exemplary service to our esteemed clientele. Your expertise will help create a warm, welcoming environment for residents and guests alike. Responsibilities <ul><ol> <li>Household Management:</li> <ul> <li>Supervise and manage household staff, including hiring, training, and scheduling.</li> <li>Oversee the maintenance and upkeep of the property, ensuring it is always in pristine condition.</li> <li>Manage household budgets and expenses, including tracking and reporting.</li> <li>Coordinate with external service providers (e.g., cleaners, maintenance workers).</li> </ul> <li>Personal Assistance:</li> <ul> <li>Provide personalized service to the principals, anticipating their needs and preferences.</li> <li>Assist with wardrobe management, including packing and unpacking for travel.</li> <li>Handle personal errands and tasks as required.</li> </ul> <li>Travel Coordination:</li> <ul> <li>Plan and organize travel itineraries, including flights, accommodations, and transportation.</li> <li>Ensure all travel arrangements are seamless and meet the principals' expectations.</li> <li>Accompany the principals on trips, providing support and ensuring their comfort.</li> </ul> <li>Event Planning:</li> <ul> <li>Organize and manage private events and gatherings, including coordinating with vendors and staff.</li> <li>Ensure events run smoothly and meet the principals' standards.</li> </ul> <li>Security and Confidentiality:</li> <ul> <li>Maintain the highest level of confidentiality and discretion in all matters.</li> <li>Ensure the security of the household and principals, including managing security systems and protocols.</li> </ul> </ol></ul>Requirements <ul> <li>Proven experience as a Head Butler, House Manager, or in a similar high-level household management role</li> <li>In-depth knowledge of service etiquette, household management, and maintenance tasks</li> <li>Strong leadership and team management skills</li> <li>Exceptional organizational and multitasking abilities</li> <li>Excellent communication and interpersonal skills, with a focus on customer service</li> <li>Flexibility to work irregular hours, including weekends and holidays</li> <li>Proficiency with household management software and technology</li> <li>Valid driver's license</li> </ul>

House Manager

Job Description The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person-centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office-based administration to support the evidence-based model of working. The Location We are looking for 2 Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x1 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li><li>Must be able to commit to a regular shift pattern which will include evenings and weekends.</li></ul>Please see Role Profile for further information (click here) **IMPORTANT - Please include your preferred location as part of the supporting statement**

Senior Independent Living Carer

Are you passionate about making a positive impact on resident's lives? Do you have excellent communication and problem-solving skills? We are looking for a Housing Options Officer to help provide an effective and proactive homeless prevention and relief service, ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. The Role You will work as part of the wider Housing Services service area. This role is responsible for providing comprehensive housing information, advice, and assistance to the public in order to prevent or delay homelessness and to promote local housing options. You will also assess homeless applications advising applicants of their options and ensure they receive appropriate information and, where necessary, are signposted to other useful sources of help. Who we're looking for: <ul><li>Experience in Housing options within a local authority or Registered Provider setting. </li><li>Experience of housing advice and casework. </li><li>Experience of working with external agencies to deliver successful outcomes.</li><li>Ability to deal with complex cases through multi-agency working. </li><li>People skills with the ability to communicate well with customers, Councillors, and external agencies. </li><li>Able to interpret policy, procedures, and strategies in relation to Housing Needs. </li><li>Self-sufficient in the use of databases and MS Office products and the use of CRM (Customer Relationship Management Systems. </li><li>Able to write accurate and clear correspondence and reports. </li><li>Able to plan and prioritise when under pressure. </li><li>Ability and commitment to working with individuals and groups to problem solve and achieve positive service outcomes. </li><li>Able to innovate by both conceiving and implementing new services or improvements to existing services. </li><li>Pragmatic, creative, and flexible approach to problem solving and committed to taking initiative and achieving practical solutions. </li><li>An understanding of local government services and functions and the major issues facing local government.</li><li>Experience of working with Elected Members and of dealing with politically sensitive issues.</li></ul>What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us <a href="http://www.tandridge.gov.uk/jobs" target="_blank">www.tandridge.gov.uk/jobs</a> and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council's culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we would love to hear from you. If you would like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail David Wilcox at <a href="mailto:dwilcox@tandridge.gov.uk" target="_blank">dwilcox@tandridge.gov.uk</a> Local Government Reorganisation Surrey is part of the government's plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what local government reorganisation means for us. Salary range <ul><li>£30,000 - £35,000 per year</li></ul>

Housing Options Officer

Job Description Salary range: £40,182- 42,060 p.a. inc. London weighting Contract: Fixed - Term Contract for 12 Months Hours of work: 36 hours per week Location: Brent Civic Centre, Turning Point, &amp; other locations as required An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: Friday 30 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Salary circa £25,593 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 25/01/2026 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: 25 Janaury 2026 @ 23.59 Interview Dates: 3 February 2026 Please do not submit a new application if you applied within the last six months. How to apply Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Independent Living Support Officer

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday - 9am to 5pm 35 Hours per week) in our Sheltered Housing Service. Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service? If so, we'd love to hear from you. We're looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently. In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities. You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalism Closing date for applications: 27 January 2026 You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Sheltered Housing Officer

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing &amp; Support Officer Why not be like Alex and join us as our next Housing and Support Officer and make a difference! Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. Salary - £26,750 per annum plus benefits Location - Walton on Thames Full time - average 37 hrs per week on a shift basis (to be discussed at interview) What You'll Be Doing You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Family mediation and support, bringing families back together. </li><li>Working with a community of professionals to support the right outcomes. </li><li>Problem solving together and debriefs sharing our experiences and learning as a team. </li><li>Support clients with repair issues and repayment agreements for rent arrears.</li><li>Carry out room inspections, health and safety checks and making rooms homely for new residents.</li></ul>It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know! Why not find out more about the Elmbridge Team by watching this video. For an informal discussion about the role please email <a href="mailto:tlennon@transformhousing.org.uk" target="_blank">tlennon@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you will need: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

We're looking for a Community Manager with a strong understanding of social media best practice, a genuine passion for content, and the confidence to manage client accounts and projects end to end. You'll sit within our Social Partner team, playing a central role in the day-to-day management of social communities while also contributing to content delivery, planning, and performance. Working closely with our Creative, Production, and Performance teams, you'll help ensure our clients' social channels are active, engaging, and consistently high quality. This is a client-facing role with responsibility for the smooth running of social accounts and projects. You'll be deeply involved in community interaction and sentiment, while also supporting content creation, campaign delivery, and reporting. The role offers exposure across a wide section of the agency and presents a strong opportunity to learn, develop, and make a visible impact. Core Responsibilities Own the day-to-day management of social channels, ensuring communities are well cared for, brand-safe, and aligned with client objectives. Lead community management, including proactive and reactive engagement, comment moderation, sentiment tracking, and identifying opportunities to feed insights back into content and strategy. Monitor conversations and cultural moments, flagging risks and opportunities in real time. Deliver social content assets such as monthly content calendars and content projects, working closely with creative and specialist teams. Manage content scheduling using tools such as Sprout Social and native platform tools, ensuring accuracy, timing, and consistency across channels. Support content capture, including reactive formats such as TikTok. Support the end-to-end running of social projects, managing timelines, deliverables, and multiple workstreams with strong attention to detail Collaborate with a wide range of internal teams to ensure work is delivered on time and resourced appropriately Act as a reliable, organised point of contact within client accounts Contribute to ideation and brainstorming, particularly informed by community insight and platform trends Support and write clear, actionable briefs, translating client needs into practical creative and social outputs Report on content and community performance, gathering learnings, benchmarking metrics, and identifying actionable insights Share performance updates with clients and internal teams, helping shape future content and engagement approaches Support the Social Partner team with campaign planning, proposals, social audits, and analysis when required Requirements Must-Haves <ul><li>Knowledge of social best practice across key platforms including Meta, TikTok, YouTube, LinkedIn and Pinterest </li><li>Deep understanding of how comments, DMs, replies, and trends work across platforms</li><li>Ability to adapt tone of voice per brand</li></ul><ul><li>Excellent project management skills, strong attention to detail, and ability to take ownership over projects and deadlines </li></ul><ul><li>Understanding of what makes great social content, and awareness of trends and developments in the social space </li></ul><ul><li>A creative mindset and confidence expressing ideas </li></ul><ul><li>A collaborative attitude, ability to build relationships, and experience working with creative teams </li></ul><ul><li>Professional client etiquette across email, calls and face-to-face </li></ul><ul><li>Ability to develop strong client-facing plans and reports </li></ul><ul><li>Previous experience in a social media or content-related marketing role </li></ul>Nice-to-Haves <ul><li>Knowledge of additional social platforms such as Reddit, Discord, Twitch, etc. </li></ul><ul><li>Previous experience in an agency environment, or if not experience of managing multiple stakeholders and being adaptable to changing priorities </li></ul><ul><li>Experience working with social media management tools </li></ul><ul><li>Awareness of paid social media </li></ul><ul><li>Experience of working with influencers </li></ul><ul><li>Awareness or involvement in creation of lo-fi Reels/TikToks </li></ul>This is a hybrid role, based in our London office 1-2 days per week. You must be available to attend client meetings and events in London and beyond on a regular basis. Benefits <ul> <li>Named in Campaign Magazine's Best Places to Work 7 years running </li> <li>Remote working predominantly - 2 day in the office per week</li> <li>Private Healthcare &amp; Life Insurance, 25 Days+ Holiday, Team Minibreaks in the UK and abroad, Regular Socials</li> <li>Culture: Open, Engaged &amp; Inspirational Culture</li> </ul>

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will provide a high standard of customer care and aftercare - ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel across Northeast London and Essex, as such you will need a driver's license and your own vehicle to be considered. Qualifications As a Resident Liaison Officer, you will be the first point of contact for residents, requiring exceptional customer service and clear, confident communication. Strong organisational and time management skills are essential. You'll need to manage potentially challenging situations with professionalism and empathy, ensuring residents feel informed, respected, and supported at every stage. While previous experience in a resident liaison role may be beneficial, it is not essential. We are looking for someone with real drive, enthusiasm and determination to make a meaningful impact whilst using their initiative. If you're someone who wants to make their mark, can work independently as well as part of a team, and brings energy and commitment to everything you do, we want to hear from you. This is a public-facing role that requires discretion, resilience under pressure, and the ability to build positive relationships with a wide range of stakeholders. Additional Information If you are a Resident Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

Resident Liaison Officer

Salary Range: £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Hersham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

The Vacancy House Manager - Retirement Living Location: Beeson House estate in Rickmansworth, Hertfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Beeson House, Rickmansworth, Hertfordshire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Job Description We have an exciting opportunity for a Homeowner Services Officer to join our team in Central London. This is a full time permanent role. About the role: As a Homeowner Services Officer, you will deliver an excellent customer-focused service to homeowners, in accordance with the terms of contracts and performance standards agreed by Guinness. We are looking for a highly motivated individual to provide a customer-focused, high-quality, legally compliant lease management service to a portfolio of leasehold, shared ownership and freehold customers. You will manage key processes casework, including but not limited to Section 20, lease enforcement, Fire Risk assessment actions and alteration requests. Coordinate actions cross-functionally as required and in line with agreed policies and procedures. In this role, you will also provide subject-matter expertise across the organisation, including interpretation of leases, rights, responsibilities, service charge provisions (including recoverability and any VFM risks), and support cross-functional working. What we are looking for: As a customer-focused organisation, we place equal importance on how we deliver our services as well as what we deliver. We are seeking candidates who have proven customer service experience delivering positive outcomes for customers and achieving high levels of customer satisfaction. You will also be able to demonstrate: <ul><li>Proven ability to manage a varied workload, meeting performance targets.</li><li>Ability to develop processes and systems according to changing needs</li><li>Good attention to detail, and application of critical thinking to identify and resolve risks.</li><li>Excellent organisational and team working skills - ability to prioritise tasks and handle changing priorities.</li><li>Excellent oral and written communications</li></ul>Desirable: <ul><li> Proven experience of managing residential leasehold and shared ownership homes</li><li>Relevant sector experience </li></ul>The advertised salary includes a £4000 Local Job Supplement If you are interested in joining us and would like to apply for this role, please apply with a CV and covering letter, detailing how you meet the essential criteria. TJTGP REEDTGP

Homeowner Services Officer

Job Description Overview The London Borough of Harrow is seeking a highly organised and customer-focused professional to join our Housing team as a Voids Officer. This key role is responsible for managing the end-to-end voids process, ensuring council-owned properties are legally terminated, inspected, and re-let as quickly as possible to minimise rent loss and meet local targets. You will carry out pre-void inspections, oversee property viewings, and provide advice and support to tenants, including those who are vulnerable or in distress. You will play a vital part in monitoring void progress, updating systems, and producing accurate reports to support performance and compliance. Working closely with contractors, internal teams, and external partners, you will ensure properties meet required standards and that all legal and health &amp; safety obligations are fulfilled. The successful candidate will demonstrate strong organisational skills, attention to detail, and the ability to deliver excellent customer care in a fast-paced environment. About You The successful candidate will have: <ul><li>Knowledge and understanding of social housing, homelessness, and allocation issues, including void property inspections.</li><li>Experience of working in a customer-focused environment, handling sensitive situations with tact and confidence.</li><li>Strong organisational skills and the ability to manage conflicting priorities under pressure.</li><li>Knowledge of repairs, maintenance issues, and disability adaptations in relation to homes and estates.</li><li>Ability to monitor contractors effectively to maximise performance and improve services.</li><li>Excellent communication skills, both written and verbal, with the ability to liaise with tenants, contractors, and internal teams.</li><li>Competence in using IT systems (Microsoft Office, Civica CX, SharePoint) and maintaining accurate</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£42,414 - £45,357 per year</li></ul>

Voids Officer

About the Borough Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. About the Service and Team The Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager. About the Role and Our Ideal Candidate The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake <ul><li>Procuring competitively priced emergency, temporary and settled accommodation, across a range of schemes and providers within the private sector housing market</li><li>Negotiating rents to procure and retain homes in the most cost effective way, whilst operating in a highly competitive market</li><li>Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people </li><li>Delivering a high quality service to private sector landlords, homeless households and other households accommodated under a range of private sector letting schemes provided by the service </li><li>Supporting the Team Manager by contributing to the overall development of the service </li></ul>Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£33,987 - £42,060 per year</li></ul>

Housing Supply Officer

MRI Software is seeking an experienced Senior Marketing Manager to join our dynamic team, focused on driving demand generation excellence in the public sector: Social Housing and Local Government Technology Software The role report to the Senior Director, Demand Generation and is pivotal in translating strategic vision into operational execution, leading teams to deliver measurable pipeline growth through integrated campaigns, events, and digital programs. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London or Sleaford office. Role Summary The Senior Marketing Manager, Demand Generation is responsible for the operational execution of integrated demand programs that create awareness, engagement, and conversion across the funnel - spanning net new acquisition, cross-sell, and client expansion. You will lead a team delivering day-to-day campaigns, optimise lead flow and conversion, and partner closely with Sales, SDRs, Product Marketing, and Marketing Ops to build pipeline against targets. You'll excel at people management, process discipline, and campaign orchestration, translating the Senior Director's strategy into calendarised, measurable programs. You'll keep the engine running - ensuring SLAs are met, data is clean, reporting is timely, and budgets are utilised effectively. Key Responsibilities Operational Demand Generation <ul><li>Daily oversight and execution of high-quality integrated campaigns (email, paid, social, content syndication, events, webinars, ABM) aligned to pipeline and bookings goals.</li><li>Manage end-to-end lead flow across SDRs and sales teams.</li><li>Build and maintain nurture programs and cadences tailored to buyer journeys</li><li>Collaborate with SDR leadership to refine qualification guidelines, talk tracks, email/LinkedIn cadences, and ensure SLA adherence and feedback loops.</li><li>Oversee and support the coordination of regional events and sector conferences, ensuring pre/during/post activation plans and measurable ROI (meetings booked, pipeline created, influenced revenue).</li><li>Align with wider marketing team members including digital, inbound, product marketing and content teams</li><li>Proof-read and add value to content - ensuring value propositions are communicated and recognise and steer the need for industry-specific assets (guides, ebooks, case studies, thought leadership, webinar content).</li><li>Drive client engagement strategies, strengthening satisfaction and expansion pipeline.</li><li>Join regular Go-to-market meetings with cross-departmental collaboration, supporting campaign managers where needed.</li><li>Join regular SLT meetings when required to deliver high level performance updates.</li></ul>People Leadership <ul><li>Lead, coach, and develop a team of demand generation managers; set clear objectives, run weekly 1:1s, and drive performance through enablement and feedback.</li><li>Develop consistency of tracking and reporting across campaign managers, in line with guidance from senior marketing director.</li><li>Foster a high-accountability, test-and-learn culture and scale winning plays across the teams.</li></ul>Planning, Process &amp; Reporting <ul><li>Translate annual demand strategy into quarterly/monthly campaign calendars, budgets, and resourcing plans; tracking utilisation and ROI.</li><li>Maintain process documentation for campaign build, follow-up and tracking</li><li>Review weekly BI dashboards and monthly reviews covering segment performance, funnel health and campaign impact, presenting insights and actions to leadership.</li></ul>Qualifications &amp; Experience <ul><li>Relevant degree or equivalent experience.</li><li>5-8 years in B2B demand generation, including team leadership (2+ years managing marketers).</li><li>Proven experience executing multi-channel campaigns that generate qualified pipeline for complex, multi-stakeholder sales motions.</li><li>Familiarity with B2B technology highly advantageous, marketing to public sector</li><li>High proficiency with marketing automation tools such as Pardot, CRM (Salesforce), and analytics; strong Excel/PowerPoint skills.</li><li>Data-savvy: able to analyse, attribute, and optimise based on funnel metrics; comfortable presenting.</li><li>Excellent written and verbal communication; confident presenting to senior stakeholders.</li></ul>We're obsessed with making this the best job you've ever had! <ul><li>We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group</li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.</li><li>Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve.</li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes.</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!</li></ul>About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

55 Full Time Jobs in London, UK