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Key Responsibilities: The post is part of our Housing Services department, who have responsibility for providing a high quality, comprehensive housing management service to tenants and sharing owner in accordance with the Association's policies, sector good practice and relevant legislation. The successful candidate will be expected to: <ul><li>Provide a high quality comprehensive front line housing management service to tenants, sharing owners and applicants in accordance with the Association's policies, sector good practice and relevant legislation.</li><li>Acting as the main point of contact for tenants regarding all tenancy matters including rent payments, anti-social behaviour, estate management and allocations.</li><li>There is a responsibility for the post holder to demonstrate a commitment to Castlehill's aims and objectives.</li></ul>The postholder will be expected to <ul><li>Monitor rent arrears and take prompt relevant action to control arrears using the Association's Debt Recovery Policy.</li><li>Promptly allocate all voids properties, following the relevant procedures.</li><li>Ensure compliance with relevant allocations policies, taking account of the different processes for general needs, sheltered, very sheltered and shared ownership allocations.</li><li>Liaise with sheltered housing staff and support providers regarding housing management issues, providing advice and assistance as required.</li><li>Attend annual tenants meeting along with housing support staff and other Association staff, to provide a face to face point of contact for any tenant issues.</li></ul>About you: You will have a CIH Level 4 in Housing, or willingness to undertake this qualification, be a Member of the Chartered Institute of Housing and hold a current valid Driving Licence. The full job description, with details of the essential and desirable criteria is is on our job profile here HousingOfficerJobProfile.pdf If you think you'd like to join our team submit your application prior to the closing date of 11th July 2025. Interviews will be held on 28th July 2025. To assist with your application, please read our background information and values document which is available on the jobs pages of our website. Further information about the organisation can be found there. We can offer: <ul><li>Hours of Work: Hours of work are 35</li><li>Annual Leave: Generous annual leave entitlement of 37 days including 9 public holidays</li><li>Contract: Permanent/Full-Time</li><li>Salary: Starting salary is £37,473 This salary is a Grade 7 (£37,473 - £41,636)</li><li>Flexible Working: Flexitime and remote working for eligible posts</li><li>Pension: A defined contribution pension scheme with start contribution rate of 5% employee contribution and 10% employer contribution.</li><li>Car Allowance: An essential car user allowance to help maintain your vehicle.</li><li>Probation Period: A six month probation period applies to all new employees</li></ul>

Housing Officer

Relief Mental Health &amp; Wellbeing Practitioner - Intensive Housing Support Service Location: Aberdeen Pay: £12.50 plus £1.51 holiday pay = £14.01 p/h Relief - hours as required If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Intensive Housing Support service you can start your day knowing what you do really does make a difference! In collaboration with the Integrated Drugs Team, our Intensive Housing Support Service provides recovery-focused support for individuals experiencing co-occurring substance use and mental health challenges. Using a strengths-based approach to addressing barriers to recovery, we work to promote self-management, resilience building and connecting positively to community resources to promote ongoing wellbeing. The Intensive Housing Support Service supports individuals and families in Aberdeen City affected by substance use. We aim to support individuals to reduce their substance use, reduce harm associated with substance use and to support individuals to make informed decisions about their medication prescription as per MAT standards implementation. Our team will provide advice on how such support is accessed and how this may benefit. Our Service also looks to offer trauma-informed support to individuals, with personalised support plans, addressing outstanding legal matters, debt management and budgeting. We utilise our I.ROC tool and HOPE toolkit to promote healthy social networks and relationship building skills as well as exploring triggers and healthy decision-making strategies. By doing so, our hopes are that people are better engaged with recovery focused support, experience high quality treatment and support which reduces risk and promotes safety, and people achieve personal goals across a range of wellbeing indicators. As a mental health charity, we really value the wellbeing of our staff. That's why we want you to know that you'll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped. We can offer you a tonne of employee benefits, and we can promise you'll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice. For more information, including full job description and application/interview guidance, please download our recruitment pack. We cannot consider CV's - all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> and we can arrange for a paper copy to be sent out to you. Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK. Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add "Penumbra Careers" - <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a> to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>. Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don't hesitate to contact us at <a href="mailto:recruitment@penumbra.org.uk" target="_blank">recruitment@penumbra.org.uk</a>.

Relief Mental Health & Wellbeing Practitioner - Intensive Housing Support Service

We have exciting opportunities for two Support Workers (Older People) to join our team at Parkhead Court, Dumfries, Dumfries &amp; Galloway DG1 3JF. In return for your enthusiasm and commitment as a Supported Housing Worker we will offer you: - <ul> <li>16 contracted hours per week worked over average 3 days (rotas will involve a mixture of days in a given week)</li> <li>Competitive hourly rate of £13.00 per hour</li> <li>Generous Holiday Entitlement</li> <li>Paid PVG check &amp; Professional Membership including SSSC</li> <li>Access to paid training and a vocational qualification</li> </ul>What we're looking for in our Support Workers: You'll be working with our tenants to make sure they receive the support identified in their personal plan ensuring they continue to enjoy as much independence as possible. You will assist with meal delivery and provide support in the dining room, there may also be very occasional kitchen duties. It'll be rewarding looking after those who rely on the support and dedication you'll bring to this important role. Support Worker Skills and Experience: Ideally, you will have an appropriate qualification in Health &amp; Social Care and previous experience of working with older people or other vulnerable members of a community, so you will understand their needs and know how to meet these. If you are successful in joining our team we can provide you with fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. To Apply: Please complete and submit our online application form no later than 12 noon on Monday 7th July 2025. For an informal chat about this opportunity please contact Marion MacAskill, Care &amp; Support Partner, on 0141 227 8539 or email at <a href="mailto:MarionMa@trustha.org.uk" target="_blank">MarionMa@trustha.org.uk</a>. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Click here for Job Description

ID3263-203 - Supported Housing Worker - Dumfries (PC)

Autism Practitioners (Support Workers), Housing Support Team, Fife Dunfermline, Lochgelly, Cowdenbeath Autism Practitioners (Support Workers) Full Time and Part Time positions available - range of hours including 18 - 37 hours per week. Pay Scale: Starting at £12.60 per hour, rising to £12.82 after probation. Opportunity to progress to £13.30 at your own pace. £100.80 per sleepover Ref: SA793 Looking for more than a job? Something with purpose where you can make a real difference every day? Join our Fife team today! About us: We are committed to supporting over 60 autistic adults across Fife, providing personalised care across a variety of settings including Day and Housing Support Opportunities. We tailor our support to each person's individual preferences and needs, providing the right level of assistance - including 1:1 or 2:1 support - so that each person can live well and thrive. We are looking for colleagues to join our Housing Support Team. We're looking for patient, confident, and engaging colleagues who bring a calm, reassuring presence - who also know how to have fun. Most importantly, you'll be someone who truly listens and values the voices of the people we support. Key responsibilities: <ul><li>Continuously develop and implement personalised support plans with the supported people, their support network, and other stakeholders to ensure their life goals and aspirations are the main focus,</li><li>Build positive relationships with the supported people,</li><li>To support people to take part in their chosen activities,</li><li>Be an active part of their local community and live as independently as possible,</li><li>Complete all tasks necessary to maintain their home and be able to support personal care needs with compassion.</li></ul>As part of your role, you will be required to undertake shift work, including weekends and evenings, so flexibility towards working hours is key. There are physical elements to this role. Shifts are typically built into a 4-week rolling rota - so you've got these in advance! View the full Job Description HERE For more information or an informal chat please contact Tracy Christie, Services Manager, by email: <a href="mailto:tracy.christie@scottishautism.org" target="_blank">tracy.christie@scottishautism.org</a> Why Join Us? We are proud to provide a comprehensive benefits package for our colleagues which includes a range of Wellbeing, Development and Financial perks! Find out more about our organisational benefits HERE These posts are subject to a PVG Disclosure check. All new employees must have applied to register with the Scottish Social Services Council within 3 months of starting in post and be registered within 6 months. Scottish Autism cover all the costs of PVG membership and SSSC Registration for employees. Be Here, Be You, Create Change Closing Date: 4th July 2025 We value diversity and welcome applications from those with lived experience of autism. Registered charity number is SC009068

Autism Practitioners (Support Workers), Housing Support Team, Fife

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Jameson Gate in Edinburgh. Jameson Gate is an exclusive developments of 50 one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 INDLP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description Proposed Interview Date: Wednesday 09 July 2025 Closing Date: Sunday 29 June 2025 Contract Type: Permanent Salary:FC7 £32,437.03 - £40,358.57 Working Pattern: 36 hours per week Location: North East Fife Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details We are looking for an enthusiastic individual to deliver enhanced housing options advice and provide case management support to prevent homelessness. You will assess needs, make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing which meets their requirements You will undertake housing allocations, housing list management, voids management and deliver devolved, high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the council's housing stock and voids management. A link to the role profile is included below. You will find more information about the job and the type of person we are looking for. We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time. The Person You should be educated to SCQF level 7, which includes HNC or Advanced Highers or equivalent in housing or related discipline and have the ability and commitment to complete qualification in Housing Advice Law SCQF level 7. You will be expected to provide prevention led accredited housing options advice, including initiating early intervention actions to prevent homelessness if required. Liaising with a wide range of partners and stakeholders as appropriate. Providing ongoing case management support throughout the customer journey including completing comprehensive housing and support needs assessments, coproducing Personal Housing Plans, and undertaking activity to identify and progress appropriate housing options. Before confirming your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland. Further Information <ul> <li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile </li> <li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information. </li> <li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services </li> <li>Directorate Information - Council Department information </li> <li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial </li> <li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a> </li></ul>For more information, please contact: Claire Hallett, <a href="mailto:claire.hallett@fife.gov.uk" target="_blank">claire.hallett@fife.gov.uk</a>

Housing Options Officer

Job Description Proposed Interview Date: Week Commencing 14 July 2025 Closing Date: Sunday 29 June 2025 Contract Type: Permanent and Temporary until 31 March 2026 Salary: FC6 £29,508.69 - £32,437.03 Working Pattern: 36 hours per week Contract Type: x2 Temporary until 31 March 2026, 1 Temp based in North East Fife and 1 Temp in Dunfermline. x1 Temporary until February 2026 based in Dunfermline. Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants' groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants. You will have experience of partnership working when managing tenancies. You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy. You will need good time management, communications and organisational skills. You will also possess IT Skills. You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the Homepoint 2 qualification. Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information <ul> <li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li> <li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li> <li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li> <li>Directorate Information - Council Department information</li> <li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial </li> <li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>For more information, please contact: Fiona Empson, <a href="mailto:fiona.empson@fife.gov.uk" target="_blank">fiona.empson@fife.gov.uk</a>

Housing Management Officer

About the Borough Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Role and our Ideal Candidate About the Role The role of Financial Inclusion Officer is to provide an in depth income maximisation and money management service to Kingston Council tenants to support them to sustain their tenancy. Within the role of financial inclusion officer you will be expected to: <ul><li> Achieve income maximisation including the completion of welfare benefits applications. </li><li> Provide support and advice on money management and effective budgeting. </li><li> Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts. </li><li> Complete welfare benefits mandatory reconsiderations and appeals. </li><li> Work collaboratively with both internal and external departments and partner agencies to support tenants to manage their finances in the best way possible. </li></ul> Our Ideal Candidate The essential qualifications for the role of financial inclusion officer is a minimum of 5 GCSEs. Additionally it is essential that you have full in depth knowledge of welfare benefits and are able to evidence providing money management and budgeting advice in a previous role. We are also looking for candidates with excellent verbal and written communication skills who are able to provide detailed and clear case recording. You will be expected to work empathetically with financially vulnerable tenants who may present with a range of support needs. We offer our tenants face to face appointments in Guildhall 2 so it is essential that you are able and willing to attend our offices in Guildhall 2, Kingston for a minimum of 2 days per week. It would be desirable if you have completed Citizens Advice Adviser training . Along with this a knowledge of NEC/Iworld and Civica systems would be advantageous but full training will be provided if required. About Us The team works with tenants to develop financial capability and independence by offering: <ul><li> The delivery of a proactive service offering an appointment to new tenants at the beginning of their tenancy. </li><li> Free impartial advice and support on a range of welfare benefits and tax credits. </li><li> Face to face appointments offered to support tenants with their welfare benefit or debt issues. </li><li> Assistance with housing benefit disputes and back dates. </li><li> Guidance and support when making benefit appeals. </li><li> Advice concerning Universal Credit. </li><li> Expected to manage casework for an average of 30 households/individuals </li><li> Money guidance advice and signposting to specialist agencies when necessary. </li><li> To provide monthly statistics on performance and financial outcomes for those we support. </li></ul>Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: <ul><li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li><li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li><li> Three volunteering days per year in Sutton or Kingston </li><li> Comprehensive learning and development programme </li><li> Local and national discounts for shopping, eating out and leisure activities </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Car parking scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Free eye tests and contribution towards glasses </li><li> Confidential wellbeing and counselling support </li><li> Subsidised gym membership </li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Job Profile

8 Full Time Jobs in Scotland