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Competitive Salary&nbsp;Our VacancyAs Head of Governance and Compliance, you’ll lead the delivery of governance and company secretarial services across the Peabody Group. You’ll work closely with non-executive board and committee members, senior leaders and colleagues to ensure governance is effective, compliant, and future-ready.You’ll oversee the Governance and Compliance team, building a culture of excellence while driving improvements in systems, processes, and compliance. Acting as deputy to the Director of Governance and Compliance, you’ll also support the Group Secretary on complex matters, making a direct impact on how we deliver good governance across the organisation.What you'll need<ul><li>Qualified or part qualified company secretary, or equivalent qualification, and/or demonstrable relevant experience within the housing sector</li><li>Strong, up-to-date, professional knowledge of the legal, regulatory, and policy frameworks in which housing associations operate.</li><li>Proven management experience in building a high-performing team, demonstrating credibility, personal drive, and ambition to make a difference.</li><li>Demonstrable experience in supporting Boards and Executives with their responsibilities in governance and compliance with legal and regulatory requirements.</li></ul>You’ll need to be in the office for a minimum of 2 days per week.Why Join Us?When you join Peabody, you’re joining a team guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;We believe in creating a workplace where everyone feels supported, included, and empowered.Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying: Closing date: 13 October 2025We may close this advert before the advertised closing date, depending on the number of quality applications received.PLEASE NOTE:&nbsp;As an employer, Peabody does not provide sponsorship as a licensed UK employer.

Peabody

Head of Governance and Compliance

<h2>Our Vacancy</h2>Please note that we have 2 positions available.Your typical day could start with reviewing updates to asset lifecycle procedures and preparing for a cross-departmental meeting to align operational practices, before working with colleagues to ensure compliance with the Investment Operating Framework.&nbsp;Later, you might be coaching your team member on a new process rollout or reviewing data to support procedural improvements across Peabody’s asset portfolio.As a&nbsp;Senior Manager (Asset Lifecycle Procedures), you’ll be a key link between operational delivery and policy and procedure development.&nbsp;You’ll help shape how Peabody manages its assets, from development through to end-of-life by ensuring our procedures are robust, compliant, and aligned with regulatory expectations.&nbsp;You’ll work closely with senior stakeholders across the Investment Directorate, leading on the implementation of the Golden Thread and overseeing the development and integration of procedures across teams.You’re a strategic thinker with a strong operational background and a passion for improving systems and processes.&nbsp;You’ll be confident working with complex data, managing risks, and presenting information clearly to a range of audiences.&nbsp;You’ll be based in the office for a minimum of 2 days per week, with flexibility to work remotely depending on business needs.Your role covers all aspects of asset lifecycle procedure management, from mapping and aligning frameworks to managing compliance and supporting continuous improvement. If you’re driven by quality, collaboration, and innovation, we’d love to hear from you.To be successful in this role, you’re:<ul><li>experienced in leading teams and coaching others to deliver results</li><li>confident working with financial and operational data to inform decisions</li><li>skilled at managing risk and navigating complex regulatory environments</li><li>able to communicate clearly both in writing and person and influence across departments</li><li>knowledgeable about housing, asset management, and financial systems</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist Chloe Singleton at <a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>We may close this advert before the advertised closing date, depending on the number of applications received.Interviews will be taking place Monday 15th September&nbsp;PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Senior Manager - Asset Lifecycle Procedure

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.&nbsp;We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.&nbsp;</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>. &nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Policy manager - regional engagement and devolution

Job Title: Membership retention officer&nbsp; Band:&nbsp;6 Salary: £29,201 - £31,907 Location/Base: Hybrid – Home / CIH office Hours: Full time 35 hours per week &nbsp;The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.About youAre you passionate about building meaningful relationships and delivering exceptional member experiences? Join CIH as a member retention officer and play a pivotal role in shaping the future of our growing membership community.You will support our strategic objective of increasing year-on-year member retention through proactive engagement, insight-led strategies, and a deep understanding of our members' needs. &nbsp;You will:<ul><li>Foster strong, long-term relationships with members to drive satisfaction, engagement, and loyalty</li><li>Promote the value and relevance of CIH’s products, services, and professional development opportunities</li><li>Deliver a consistently positive and valued experience for all members</li><li>Champion the benefits of continued membership, encouraging renewals and deeper involvement</li><li>Identify and engage with members at risk of lapsing, applying data-driven insights to retain and grow the membership base. &nbsp;</li></ul>We’re looking for a relationship-builder with a member-first mindset, able to communicate value with clarity and enthusiasm. You will bring experience in customer service and member retention and are confident using data to inform your approach.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;If you would like an informal chat about the position, please contact Sharon Dean at&nbsp;<a href="mailto:sharion.dean@cih.org" target="_blank">shar</a><a href="mailto:on.dean@cih.org" target="_blank">on.dean@cih.org</a>&nbsp;The closing date for applications is&nbsp;noon on Friday 17 October 2025.Interviews will be held&nbsp;week commencing 27 October 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Membership retention officer

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.Everything you need to knowWe’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.You’ll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative. With a 10% MRP, your actual salary will range from £56,643 to £60,045What you will be doing<ul><li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li><li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li><li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li><li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li><li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li><li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li><li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li><li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li></ul>What you will bring to the role<ul><li>Educated to degree level or equivalent experience in a relevant field.</li><li>Full driving licence and access to your own vehicle.</li><li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li><li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li><li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li><li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li><li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li><li>A track record of developing successful bids and securing external funding for housing initiatives.</li><li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li><li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li></ul>What’s in it for youWe are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.Other benefits include:<ul><li>Enhanced annual leave of 31 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li></ul>Find out moreFor an informal discussion about this role, please get in touch with Alison Simmons on:01732 227272*Previous applicants should not apply*Best chance of being shortlistedRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.Closing date: 31st October 2025Interview date: 19th November 2025<h4>Equal Opportunities</h4>Sevenoaks – Working for Equality. We welcome applications from all sections of the community.Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<h4>How to apply</h4>Please apply online. If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.<h4>Further information on this vacancy</h4><ul><li><a href="https://ats-sevenoaks.jgp.co.uk/vacancies/322401/documents/765419" target="_blank">Housing Policy and Enforcement Manager</a></li></ul>

Housing Policy and Enforcement Manager

As Damp and Mould Lead, you’ll play a key role in delivering an effective, efficient, and customer-first repairs service—focusing on cases involving damp, mould, and condensation. Acting as the main point of contact for residents, contractors, and internal teams, you’ll ensure that all damp and mould issues are investigated and resolved quickly, compliantly, and with empathy.What you’ll do:With a strong understanding of current housing legislation, including Awaab’s Law, you’ll take ownership of medium- to high-risk cases—safeguarding residents’ health, ensuring regulatory compliance, and helping drive service improvements across the board. Your ability to manage cases from first report through to resolution will be crucial, and your proactive, collaborative approach will help streamline processes and reduce complaints.You’ll work closely with our Repairs Team, regional offices, contractors, and the wider Property Services function to deliver a joined-up, resident-centred service. You’ll attend visits, review repair histories, escalate risks, and identify lessons learned to help strengthen our long-term approach to damp and mould prevention.To succeed in this role, you’ll need to work from the Pitsea office one day per week and spend at least one day in your nominated region (Northeast London, Northwest London, South London, or North Counties). Some flexibility to work outside of core hours or attend resident visits will be required.Your focus will be on getting things right the first time—offering solutions that are timely, safe, and sustainable. You’ll use your excellent communication and IT skills to manage cases, monitor performance, and keep stakeholders informed every step of the way.If you’re an organised, driven, and resident-focused professional with a keen eye for detail and a commitment to service excellence, we want to hear from you.What you’ll need:<ul><li>Experience of working in housing, building services or a property related field.</li><li>Knowledge of repairs issues relating to damp and mould and understand the legislation and compliance to ensure best practice.</li><li>Proficiency in problem-solving, able to handle complex customer issues while exploring alternative solutions to achieve satisfactory outcomes.</li><li>Ability to identify vulnerabilities by showing empathy and understanding in resident interactions.</li><li>Experienced in handling high-risk and escalation cases, ensuring timely and effective resolutions.</li><li>A strong communicator and be able to build and maintain effective stakeholder relationships.</li><li>Demonstrable comprehensive knowledge of policies, processes, and legislation, ensuring compliance and best practices.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What we offer:<ul><li>30 days’ annual holiday plus bank holidays &nbsp;</li><li>Two additional paid volunteering days each year  </li><li>Flexible benefits scheme, including family friendly benefits and access to a discount portal  </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Stage one interviews will take place in Pitsea on 7th &amp; 8th OctoberStage two interviews will take place on 14th OctoberWe reserve the right to close this advert early if we receive a high volume of suitable applications.You must be eligible to work in the UK to apply for this vacancy.&nbsp;Peabody are not able to offer Visa sponsorship.If you have any questions about this role, please Talent Specialist, Caroline at <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a>

Damp and Mould Lead

As a&nbsp;Service Charge Specialist at Peabody, you’ll use your experience of managing service charges to support residents by ensuring their charges are accurate, transparent, and reflective of the services we provide. No two days are the same. One morning you could be responding to resident enquiries by phone or email, before analysing costs to ensure service charge bills are accurate. Later, you might be meeting with neighbourhood, property services, or estate services teams to make sure charges reflect the services being delivered. Throughout the day, you’ll be building relationships, solving problems, and ensuring residents have the information they need. What You’ll Do You’ll be responsible for managing all aspects of service charge calculation and enquiry resolution -analysing costs, responding to resident queries, collaborating with teams across the business, and ensuring residents have clear and relevant information. What You’ll Need<ul><li>Commitment to delivering first-class customer service</li><li>Experience working with and managing service charges</li><li>Experience managing the reconciliation and budgeting process</li><li>Knowledge of accounting processes relating to service charges, with an understanding of relevant legislation and best practice</li><li>A professional qualification such as CIH or IRPM (desirable)</li></ul>This is a hybrid role working a minimum of 2 days a week at the Westminster Bridge Road office.Why Join Us? When you join Peabody, you’re joining a team guided by our values,&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CVand a short statement explaining why you’re the perfect fit for this role.If you have any questions about this role, please email Talent Specialist, Tanisha at <a href="mailto:tanisha.johnson@peabody.org.uk" target="_blank">tanisha.johnson@peabody.org.uk</a>Interviews will be taking place throughout the live advert, as we have multiple vacancies available. They’ll take place in person -so we encourage you to apply as soon as possible.We reserve the right to close this advert early if we receive a high volume of suitable applications. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Service Charge Specialist

Housing Officer (Homeownership) A place to create moments that matter Location: Peterborough, Hybrid with travel around the region as required to meet business needs. Salary: £42,213 per annum including regional allowance and essential car user allowance. Contract Type: Permanent Hours: 35 hours per week, Monday - Friday 9am-5pm with evening and weekend work as required. Don't worry we'll give you plenty of notice when that's needed Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Housing Officer (Homeownership), you'll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You'll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn't a desk-bound job. You'll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You'll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You'll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It's a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You'll need to: • Translate legal jargon into clear, customer-friendly language • Think creatively to solve problems and improve service • Prioritise effectively and manage competing demands • Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You'll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It's a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for the Housing Officer (Homeownership) post is £37,928 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus a further £3,035 regional allowance and £1,250 per annum essential car user allowance. About you • Experience in leasehold management within a housing association or managing agent. • Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. • Ability to work independently as part of a small team and collaboratively across the wider organisation. • Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. • Excellent communication skills, capable of engaging with multiple stakeholders at various levels. • Proficiency in Microsoft Office (Word, Outlook, Excel). Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager followed by a role related assessment. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 8th October via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 15th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. REF-224 195

Housing Officer (Homeownership)

End Date Sunday 05 October 2025 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Job Description Job Title: Associate, Real Estate &amp; Housing Asset Management Location: London, Edinburgh and Birmingham. Salary: Competitive package available Hours: Full Time Working Pattern: Our work style is hybrid, which currently involves spending at least two days per week, or 40% of our time, at your office location. About this opportunity You'll work within Asset Management (AM), a team established to take on the management of the loan portfolio within Real Estate &amp; Housing. Working with colleagues within Coverage and Structuring teams, as well as other key stakeholders such as Credit Risk and Portfolio Management, AM is a client facing team focussed on delivering high quality loan portfolio management. You'll be primarily working on Housing (Social Housing and Housebuilders) clients, taking responsibility for key aspects of risk relationship including Credit reporting, financial analysis, and supporting transactional activity. What you'll be doing <ul><li>Provide an excellent client experience during the life of the client loan relationship.</li><li>End-to-end delivery of Annual Credit Renewals, support for +1 requests, and other client initiated Credit requests.</li><li>Take ownership of excess management for a portfolio of Housing clients.</li><li>Receipt of client financial reporting, liaising with operations colleagues, and reviewing / reporting key outputs from client MI / Covenant compliance schedules. Engage clients directly on loan / risk related activity aligned with Coverage colleagues.</li><li>Provide analysis for cases reported on Credit Watchlist and for information required for regular Credit portfolio reviews.</li><li>Take ownership of portfolio data quality using available risk reporting</li><li>Represent Asset Management in key internal stakeholder forums (e.g. regular engagement with Coverage, CIDT, Credit).</li></ul>What we need from you: <ul><li>Experience in working with Clients to meet their needs</li><li>A strong interest in the bank's purpose driven support of the UK Housing sector </li></ul><ul><li>Excellent attention to detail with strong numerical skills</li><li>Strong Excel skills and the ability to work with financial models</li><li>Report and presentation writing skills with strong written and verbal communication skills</li><li>Ability to communicate effectively at all levels and across different audiences</li><li>Ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment. </li></ul>And any experience of the following would be really useful: <ul><li>Experience of preparing submissions to Credit Risk, and/or of Credit Risk processes, systems.</li><li>Experience in managing client level risk in a Real Estate &amp; Housing or Corporate environment.</li></ul>About working for us! You'll enjoy our dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance-related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>28 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Associate, Real Estate & Housing Asset Management

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>About You <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment. </li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role. </li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives. </li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure. </li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li><li>Knowledge of Landlord/Tenant Legislation </li></ul>

Community Manager

Job Description Salary: £31,537 - £33,699 Hours per week: 37 hours Temporary/Fixed term: 12 months Interview date: To be confirmed after shortlisting Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Natalie McKenna, Homeless Early Intervention Team Leader, at <a href="mailto:Natalie.McKenna@Wiltshire.gov.uk" target="_blank">Natalie.McKenna@Wiltshire.gov.uk</a>, or call 07355 611660. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0925 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across West Yorkshire - including Leeds, Bradford, Oldham, Rochdale. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West and West Yorkshire - including Oldham, Rochdale, Bradford. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Job Description Job Title: Lettings Officer Contract Type: Permanent Salary: £26,153.96 (£28,739.96 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday/Hybrid Location: Carlisle If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Lettings Officer You will deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value. About you We are looking for someone with <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile <ul> <li>Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing management system. Work collaboratively with colleagues in Asset Services and Housing Services to ensure that properties are let as quickly as possible, to the required standard. </li> <li>Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for notice inspections and viewings. </li> <li>Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. </li> <li>Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. </li> <li>Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take initial rent payments in line with our 'Rent when due' approach, and agree and set up payment plans. Support with on-boarding new customers through the Digital Tenancy Sign Up portal. </li> <li>Make appointments as necessary for viewings, sign ups, turn on and tests, liaising with colleagues in other teams. </li> <li>Maintain accurate customer records, preparing sign up documentation and creating tenancies in the housing management system, and accurate void management records to ensure that reporting is correct, up to date and reliable. Complete and upload the CORE form for all lettings. </li> <li>Establish a positive relationship with new customers, acting as the key point of contact until they have successfully moved in, answering questions and resolving issues to drive high levels of satisfaction with the lettings process. </li> <li>Ensure compliance with Group requirements in Health &amp; Safety, Safeguarding, Equality &amp; Diversity and Data Protection.</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Demonstrable commitment to Our Riverside Way values. </li> <li>Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. </li> <li>A strong customer focus, with excellent written and verbal communication skills. • Experience of working in lettings. </li> <li>Proficient in use of Microsoft Office Suite. </li> <li>Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. </li> <li>Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same.</li></ul>Desirable <ul> <li>Competence in using Open Housing and Salesforce, or CX (Microsoft Dynamics) and CE.</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Lettings Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Worcester £28,063 - £34,617 per year plus £600 car allowance (pro rata) 2 positions available - 32 hours per week (covering Tenbury Wells, Hereford, Malvern and Pershore) and 37.5 hours per week (covering Central Worcester, Evesham and Pershore) - Monday to Friday We have opportunities for full and part time Housing Officers to join our Housing team based in Worcester. This will involve making sure that our properties are safe and attractive places to live and ensuring that tenancies are being conducted in a satisfactory way. These are varied opportunities that will see you managing a range of situations and helping to build key relationships between Sanctuary Housing and our tenants, while consistently working in a professional manner to resolve problems and improve services The role of Housing Officer will include: <ul><li>Working closely with the lettings team in allocating Voids, Tenancy Sign Ups and Viewings</li><li>Liaising with tenancy enforcement agencies to build relevant case files and manage the complaint process for the service area</li><li>Handling a range of situations including complex cases of ASB (anti-social behaviour), which may include attending evictions and multi-agency crime prevention meetings</li><li>Attending various meetings to coordinate tenancy termination and changes, property clearance, and support tenancy auditing and fraud investigations</li><li>Providing advice and support to residents through regular community engagement and signposting to relevant third party agencies</li></ul>Skills and experiences: <ul><li>Proven experience of working within the social housing sector will be a distinct advantage in this role</li><li>Knowledge of relevant housing regulations and legislation</li><li>A basic understanding of Microsoft Office packages is desirable, along with the ability to update electronic systems</li><li>Experience and knowledge of good practice resident involvement activities</li><li>Travel is a requirement of the roles, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>32 hours per week salary: £28,063 per annum (rising to £29,540 after 12 months service and subject to satisfactory performance)</li><li>37.5 hours per week salary: £32,887 per annum (rising to £34,617 after 12 months service and subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

The vacancy Permanent Full time (37 hours per week) We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Milton Keynes area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li></ul><ul> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li></ul><ul> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li></ul><ul> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li></ul><ul> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li></ul><ul> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li></ul><ul> <li>A strong understanding of ASB legislation and best practice in case handling.</li></ul><ul> <li>Proven ability to manage rent arrears and support financial wellbeing.</li></ul><ul> <li>Excellent customer service skills with a resident-first approach.</li></ul><ul> <li>Strong problem-solving, negotiation, and influencing skills.</li></ul><ul> <li>Effective communication, time management, and organisational abilities.</li></ul><ul> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 including car allowance</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note: The successful candidate will be required to complete a Basic DBS application. We reserve the right to close this recruitment early if we receive a high volume of suitable applications, so early submission is encouraged. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 20th October 2025 Closing Date: Sunday 5th October 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. This role is open to applicants who are graduates or have recently graduated from university. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2).pdf </li> </ul>

Housing Needs Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager - Part Time Stoke on Trent £23,682 - £24,414 per year 35 hours per week We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service, based in Leek. The main purpose of this role is to encourage residents to maintain their well-being and independence and to support the delivery of high quality, safe and value for money housing management services that meet customer and organisational objectives. The role of Scheme Manager will include: <ul><li>Supporting residents by providing information to promote independence, good health and wellbeing </li><li>Completing mandatory compliance tasks along with health and safety checks </li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed </li><li>Delivering high quality customer service by resolving problems and complaints </li><li>Providing administrative support, including maintaining accurate records in a timely manner </li><li>Completing Sign Ups, Terminations, Settling in Visits</li><li>Covering other schemes as and when required</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths </li><li>Proven experience of working with older people and understanding their individual needs or similar </li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information </li><li>Good interpersonal and customer care skills </li><li>Proficient User of Microsoft applications including Word, Excel and Outlook </li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £23,682 (rising to £24,414 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Job title: Chief Housing Officer Hours: 37 Salary: DIR 80 up to £116,260 Contract: Permanent Leeds continues to deliver beyond expectations and contribute over and above to the wider UK economy. We continue to make our mark regionally, nationally, and globally, celebrating the broad range of talent and assets that we have across all areas of the city. Our Leeds Ambitions set out a positive vision for the future of Leeds - one which recognises the amazing strengths and opportunities we still have. Our economy is growing and continues to attract investment making Leeds a better place to do business and a great place to live. The partnerships which drive our efforts to improve the health and wellbeing of our population are as good as you will find anywhere in the country. And Leeds is once again leading the way in demonstrating how we can meaningfully tackle climate change, recently being one of only 119 global cities to receive the highest 'A grade' by the Carbon Disclosure Project. To deliver our ambition we need leaders with energy, confidence and experience. As a city committed to housing growth and development you will play a critical strategic role within the council. In this position you will be responsible for leading, managing, and delivering services across a large housing portfolio (the second-largest social housing provider in England). Your focus will be on continuous improvement, utilizing strong management skills to achieve better outcomes for tenants and leaseholders, and driving innovation to reduce homelessness. Our housing stock and ambitions are significant, and you will need to bring leadership and professional experience to provide strategic direction and innovation in delivering housing priorities. You will also contribute to wider place-based and community-focused initiatives. You will be confident in working with key partners at local, regional, and national level and be adept at working in collaboration with colleagues and partners to support the delivery of real change across the city. For further information go here Welcome or contact our retained consultants at Penna: Pete John 07701 305617 or Julie Towers 07764 791736 We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job purpose Strategically responsible for the leadership, management and continuous improvement of a range of Housing services and their functions for council tenants, leaseholders, private rented sector tenants and delivery of statutory homelessness responsibilities. Responsibilities <ul> <li> With an emphasis on strong leadership, this role operates within the context of the ambitions for Leeds, and the city's broader strategic objectives. </li> <li> Provide strategic leadership, providing advice and expertise to decision makers across the Council. </li> <li> Work with key partners at national, regional and local level and in collaboration with colleagues and partners support the delivery of real change across the city. </li> <li> Lead and be accountable for the delivery of statutory homelessness and housing advice functions including Housing Options, Gypsy and Traveller service, adaptations and private rented sector housing regulation functions including property standards and licencing requirements as well as contributing to reducing the number of empty homes within the city. </li> <li> Provide strategic leadership and be responsible for overseeing tenancy management strategies for Council Tenants, address homelessness, safeguarding and support independent living and implementation of strategies to support tenants. </li> <li> Lead and ensure compliance with the Housing Regulators consumer standards. </li> <li> Creation of sustainable communities through regeneration and housing growth, resident engagement and involvement. </li> <li> Establish, maintain and influence relationships with internal and external partners (including private landlords and Housing Associations) to create a multidisciplinary approach to delivering services. </li> <li> Ensure the people of Leeds and communities receive responsive and relevant services and recognise and maximise opportunities for a locality based approach. </li> <li> Lead and develop the Council's Housing Management Strategy and work with partners and internal and external stakeholders across the city to deliver effective housing solutions for communities with complex and/or vulnerable needs. </li> <li> Lead, implement and deliver the Councils Allocations &amp; Lettings policy; optimising tenant and community involvement. </li> <li> Accountable for effective management and delivery of the HRA £80m annual capital programme. </li> <li> Lead and develop investment planning and asset management to ensure proper stock management of HRA property and be accountable for developing plans for investment that meet current and future needs in line with Council, city and regional and national priorities. </li> <li> Accountable for the city's high rise accommodation and associated building regulations. </li> <li> Accountable for the management of a responsive maintenance service, ensuring tenants receive high quality services and that disrepair issues and voids are efficiently dealt with. </li> <li> Accountable for income management activity to meet required targets and to ensure it is optimised through efficient rent collection (which accounts for approximately £240 million per annum) and management of voids. </li> <li> Accountable for commissioning and managing contracts with third parties who provide revenue and capital funded services, including all management and monitoring activities. To review and interpret the needs of local people to continuously improve the delivery and outcomes of the contracts and ensure value for money. </li> <li> Accountable for the management of planned and statutory cyclical works - ensuring the health and safety of tenants and others is in line with all legal and best practice requirements - including gas, electrical, asbestos and fire safety. </li> <li> Lead and be accountable for the delivery of the range of Property related services for council tenants and leaseholders as well as council buildings and commercial units. To ensure the people of Leeds and communities receive responsive and relevant services. </li> <li> Work collaboratively with senior managers across the Council and key partner organisations (e.g. Health &amp; Adult Social Care) to ensure an integrated approach to the Housing Options strategy and delivery for vulnerable community groups. </li> <li> Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome. </li> <li> Work with elected members, service users and community representatives in ways which support open, responsive and accountable government providing appropriate advice relating to the work of the Directorate to Members and council officers so as to manage risk and support them in their respective roles. </li> <li> Lead, promote and deliver positive solutions to achieving diversity and inclusion in all aspects of service delivery, community engagement and human resource areas, focussing on equality of outcome. </li> <li> In line with the Budget Management Accountability Framework Ensure that effective budget management and control takes place across your service, the planned level and quality of service provided for within the revenue and capital budgets are delivered and that budget pressures are resolved. </li> <li> Responsibility for the direction and control of a significant budget, the financial integrity of the service and accountable for directing and implementing comprehensive risk management programmes and resources across the service(s). Delivering within budget; value for money is maximised, and operational, regulatory, statutory and financial risk is managed and monitored in compliance with council requirements and with Local Government and national working practices </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate to the grade. </li> </ul>Qualifications It is essential to hold (or be working towards) a foundation degree or level 5 qualification regulated by Ofqual, in housing management, focused on managing the delivery of housing services ("housing management"), together with substantial senior leadership and management experience. Working Context - Post holders will work flexibly both at home and at various locations across the City and region. All colleagues should work in line with our hybrid working principles and spend regular time in the workplace to support service delivery, meeting the needs of the team and the requirements of their individual role. The hours are worked mainly Monday to Friday. However, the post holder will be expected to work outside normal working hours, including attendance at evening/weekend meetings or events if required to meet the needs of the service. Essential requirements Candidates will only be shortlisted if they can demonstrate that they meet all the essential requirements. <ul> <li> Comprehensive knowledge and understanding of the current local, regional and national issues and the legislative and political context relating to Housing services. </li> <li> Demonstrate knowledge of applicable legislation, regulations, policies, inspections and performance information and relevant strategic functions e.g. health, safety and security, confidentiality and data protection. </li> <li> Detailed knowledge and understanding of economic strategy and policy, understanding of local government political systems and experience of working on politically sensitive issues including significant experience of developing productive working relationships with Council Members, trade unions and Corporate Leadership Team. </li> <li> Evidence of working with partners and key stakeholders and of forging and driving successful partnership programmes to deliver cross sector priorities and outcomes. </li> <li> Excellent communication skills with the ability to influence, negotiate and establish credibility across sectors to enhance reputation and form positive relationships. </li> <li> Experience of successful leadership and management of large scale complex change programmes with an understanding of the strategic issues that face integrated work. </li> <li> Evidence of ability to make reasoned and logical decisions allied with high level organisational skills. </li> <li> Significant successful senior leadership experience. </li> <li> Substantial experience of operating in a political environment. </li> <li> Extensive experience of exercising sound judgement and providing clear advice at senior level. </li> <li> Experience of developing and implementing highly complex strategies leading to successful outcomes. </li> </ul>Behavioural &amp; other Characteristics required. <ul> <li> Understand and embrace Leeds City Council Values and Behaviours and codes of conduct. </li> <li> Committed to continuous improvement in all areas and work towards delivering the Leeds Ambitions of Health and Wellbeing, Inclusive Growth, Strong Communities and Sustainable City. </li> <li> Committed to developing the ability to use digital tools and technology at, or above, the foundation skills level on the government's Essential digital skills framework </li> <li> Be aware of promote and comply with Leeds City Council policies and procedures e.g., health, safety and security, confidentiality, and data protection. </li> <li> Be aware of and support difference ensuring equality for all working in an anti-discriminatory manner, upholding, and promoting the behaviours, values and standards of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, ensuring compliance with relevant policies and procedures. </li> <li> Understand and observe Leeds City Council approach to equality, diversity and inclusion. </li> <li> Lead a positive Health, Safety, Wellbeing and Fire (HSWF) culture, ensuring statutory compliance and effective risk management through implementation of council policies, and proactive leadership alongside support services. </li> </ul>

Chief Housing Officer

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food.</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

Accommodation Manager

Reference Code: HA0925 Job Title: Supported Housing Assistant Salary Scale - £25,500- £27,000 Pro-rata (subject to qualifications and experience) Hours: 25-30;Part-time (Hour's negotiable) Location: Hybrid role with expectation to visit property location within Plymouth, Devon &amp; Cornwall Havencare is a forward-thinking and growing charity. We have been making a difference for 35 years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs. Our big aims include every person having a home that is right for them, and support for the life they choose. At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement. We are looking for an enthusiastic, resourceful and forward-thinking individual to join our Housing Team, with the main focus supporting our tenants and their housing and support leads predominantly within our Plymouth portfolio, with occasional support across Devon and Cornwall services. You will be working alongside a dedicated team of housing officers with experience of working within supported housing for individuals with additional care and support needs. Our ideal candidate has .... <ul><li>Driving license and access to a vehicle (Essential) </li><li>CIH Qualification L2/3 OR similar experience (Desirable)</li><li>Great interpersonal skills </li><li>Ability to adapt and learn to new experiences</li><li>A willingness to grow your supported housing skills</li><li>Ability to work independently as well as within a team environment</li><li>Confident to plan independent schedules</li></ul>You will be responsible for: <ul><li>Liaising with our tenants and their network to ensure a safe, suitable and habitable home</li><li>Health &amp; Safety Inspections</li><li>Identifying repairs and maintenance to maintain a high standard of accommodation</li><li>Supporting benefits and eligibility for funding</li><li>Welcoming and friendly approach to nurture stakeholder relationships</li></ul>About the usual working pattern: As a flexible employer we are open to discuss what work patterns are mutually beneficial to meet the needs of our tenants as well as staff. We will provide you with: <ul><li>Quality training and development opportunities to maintain and enhance your skills and knowledge</li><li>Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing </li><li>Big financial rewards through our Refer a Friend Scheme</li><li>Vouchers at Christmas, your work anniversary, and your birthday </li><li>Paid DBS</li><li>...and more!</li></ul>Closing date: The closing date for this vacancy is 3rd October 2025 Applications will be considered as and when received. If your application is successful, any offer of employment will be subject to: <ul><li>A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service</li><li>2 acceptable / satisfactory references</li><li>Evidence of eligibility / right to work in the UK</li></ul>To apply now please follow this link: <a href="https://havencarehomesandsupportltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=643b601f-c3a0-4ef8-beef-f97fdb90d3ea" target="_blank">https://havencarehomesandsupportltd.peoplehr.net/Pages/JobBoard/Opening…</a> Check out the role brief and assignment information here: Supported Housing Assistant - Role Brief 2025.pdf *Please Note: If we receive a high volume of applications for this vacancy we might close the advert early*

214 Full Time Jobs in England