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Location:&nbsp;Lincolnshire (Offices in Grimsby and Boston)Closing Date:&nbsp;10am January 19th, 2026We are a local housing association with a strong commitment to put our customers at the heart of our business.&nbsp;We are embracing a period of transformation, and we need a leader who can help us to achieve our vision of ‘Places to be proud of’.We’re looking for a new Chief Executive who is not just a strategic thinker but a true advocate for our social purpose and our place in local communities. Someone who sees beyond our homes to the people within. Your vision will inspire our team, driving us towards our strategic objectives with a genuine commitment to social impact.Reporting to the Chair, the Chief Executive is responsible to the Board for the vision, strategic direction, culture, effective leadership, development and performance of LHP against its strategic objectives.This is more than a leadership position; it’s an opportunity to be part of something much greater. This isn’t just an important time for LHP but for Lincolnshire as a whole – the region is on the cusp of development and opportunities that can shape the area for decades to come. We can be a big part of that. If you share our belief of putting the customer at the heart of our business, are driven by a desire to support and change lives and are ready to lead with integrity and a commitment to learning and growth, we would be delighted to hear from you.We’re a local housing association with our roots firmly fixed in communities across Lincolnshire. Many of our colleagues were born in the same areas that we serve, which gives our teams an additional sense of purpose to improve the lives of our customers. We believe in creating a supportive, values-driven culture where everyone feels empowered to grow and succeed. Together, we help colleagues and customers reach their full potential.To find out more about the role, us and how to apply, please visit&nbsp;<a href="https://micro.altairltd.co.uk/lhp/" target="_blank">our recruitment microsite here</a>.   If you would like an informal and confidential discussion about the opportunity, please get in touch with our retained advisor at Altair Ltd: Sioned Hughes, Head of Recruitment, email <a href="mailto:sioned.hughes@altairltd.co.uk" target="_blank">sioned.hughes@altairltd.co.uk</a>&nbsp;     &nbsp;

Lincolnshire Housing Partnership

Chief Executive

Few places in the UK offer a built environment as unique and diverse as Westminster. From architecturally significant estates – including listed buildings that demand sensitive and expert stewardship – to modern housing that requires innovative, future-focused investment. The Head of Major Works will play a role in shaping the future of communities across one of the world’s most iconic cities.<h5>THE ROLE</h5>Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we provide 22,000 homes to tenants and leaseholders.The Head of Major Works will lead the delivery of Westminster’s Housing Major Works £40million plus annual capital programme. You will provide both strategic vision and operational leadership, ensuring projects are delivered to the highest standard while keeping residents at the heart of every decision. With responsibility for a team of up to 60 staff and extensive contractor resources, you will drive performance, accountability, and innovation across a large-scale, high-profile programme.The remit of this role spans all construction activities through to handover. You will balance technical excellence and financial rigour with outstanding communication and collaboration, ensuring residents are engaged, informed, and empowered throughout the process.We’re looking for a construction professional with significant experience of capital programmes and the complexities of improving and preserving existing housing stock. You will be as comfortable working on listed estates as you are shaping investment in modern developments, with the expertise to safeguard Westminster’s architectural legacy while delivering modern standards and sustainability.Equally important will be your ability to create and inspire a resident-focused workforce – building a culture of pride, care, and professionalism. You will be a visible leader, motivating teams and contractors to deliver high quality, cost-effective outcomes, and championing continuous improvement.<h5>INFORMATION</h5>For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel at <a href="mailto:sunita.patel@starfishsearch.com" target="_blank">sunita.patel@starfishsearch.com</a> or Jamie Brown at <a href="mailto:jamie.brown@starfishsearch.com" target="_blank">jamie.brown@starfishsearch.com</a>.

Westminster City Council

Head of Major Works

Operations Support Manager – Make a real difference in our Lincolnshire CommunitiesLocation: Grimsby, Boston &amp; wider Lincolnshire | Contract: Permanent | Salary: £61,810Do you have experience managing an operational team to achieve performance targets?At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We are going through some changes and are in the process of establishing a new leadership team for our repairs service, with several great roles now open. It’s a great opportunity to help shape our future and drive our main priority—providing Really Good repairs.We have an exciting new opportunity as an Operational Support Manager (Repairs).You’ll lead a multi-disciplinary team responsible for planning, commercial support, materials management, systems and data, property inspections, and administrative functions.Why Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose:- As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day.You’ll be contributing directly to our vision of creating Places to be Proud of and our purpose of making a difference to people by providing homes and supporting communities that improve lives.Aswell as a salary of £58,840, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What is a typical week as an Operations Support Manager (Repairs)?As Operations Support Manager you will be responsible for leading all support functions in the delivery of our repairs service to ensure the function is delivered to our customers in line with our statutory requirements and vision and values. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as:<ol><li>Plan and allocate daily repair jobs to operatives and subcontractors, ensuring efficient routes and skill matching.</li><li>Check material stock levels and place orders with framework suppliers to avoid delays and maintain van stock compliance.</li><li>Review subcontractor performance reports, address any quality or timeliness issues, and approve invoices.</li><li>Schedule and monitor property surveys for complex repairs and voids, ensuring timely completion.</li><li>Analyse weekly KPIs such as first-time fix rates, job completion times, and cost per job to identify improvements.</li><li>Meet with the Director of Repairs to update on service performance, budget position, and operational risks.</li><li>Respond to customer complaints, investigate job history, and issue formal written responses within SLA.</li><li>Conduct 1:1 meeting with team members to review performance, set targets, and provide coaching.</li><li>Update systems and dashboards to ensure accurate job data, material usage, and compliance records.</li><li>Prepare and review commercial reports to monitor cost control and value-for-money initiatives.</li><li>Collaborate with other departments (Customer Services, Finance, Stores) to resolve issues and improve service delivery.</li></ol>What are we looking for?First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.It would be great if you had:<ul><li>At least two years’ experience of a similar role within the social housing or domestic construction sector</li><li>Comprehensive experience of successfully leading/supporting in-house repair teams’ infrastructure and partnerships with sub-contractors and suppliers.</li><li>Proven leadership qualities with experience managing teams and driving performance.</li><li>Track record of delivering a customer-centric support service or similar operational service..</li><li>Exceptional organisational skills with strong attention to detail.</li><li>Numerate and analytical, able to interpret data and make informed decisions.</li><li>Commercially aware, with a focus on achieving value for money.</li><li>Confident communicator at all levels, both internally and externally.</li><li>Flexible and adaptable, able to prioritise effectively in a fast-changing environment.</li><li>IT literate, with the ability to source, collate, and interpret management data.</li><li>Demonstrated ability to deliver measurable, timely, and effective results.</li><li>Skilled in questioning, listening, and learning to drive continuous improvement.</li></ul>For a full list of responsibilities please download the job descriptionWhat opportunities will I have to progress?You’ll be joining us at a time of positive change and growth, which means there are genuine opportunities to develop and progress. In 2025, we’re proud to say that 29% of our roles were filled internally, we have a fantastic organisational development team that will support you with training, professional development and formal qualifications where relevant and encourage you to take on new responsibilities as you grow. A typical progression route for you will be to move to a Head of Repairs or Director of RepairsAs part of our new management structure, you’ll be supported by our new organisational development team who will tailor training, professional development, and the chance to broaden your skills across our repairs and asset functions.How to apply.If you are ready to help us create places to be proud of? Apply today.Submit an updated CV and a supporting statement (no more than 800 words) telling us why you’d be an excellent candidate for the role. &nbsp;&nbsp;We’re looking to hold face to face interviews in Grimsby on 20th JanuaryAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.Operations Support Manager (Repairs) - Job Description Dec 25.pdf &nbsp;

Operations Support Manager

Mechanical &amp; Electrical Manager – Make a real difference in our Lincolnshire CommunitiesLocation: Lincolnshire | Contract: Permanent | Salary: 61,941Are you an experienced M&amp;E Manager looking for your next career move?At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We are going through some changes and are in the process of establishing a new leadership team for our repairs service, with several great roles now open. It’s a great opportunity to help shape our future and drive our main priority—providing Really Good repairs.We have an exciting new opportunity as an M&amp;E Manager to lead our Lincolnshire based Operational teamsYou will lead our M&amp;E function, overseeing our gas and electrical engineers and providing direct line management support to four team leadersWhy Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose: - As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day.You’ll be contributing directly to our vision of creating places to be proud of and our purpose of making a difference to people by providing homes and supporting communities that improve lives.Aswell as an excellent salary of £61,941, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What is a typical week as a Mechanical &amp; Electrical Manager?As Mechanical &amp; Electrical Manager you will be responsible for leading and ensuring our M&amp;E function is delivered to our customers in line with our statutory requirements and vision and values. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as follows:<ul><li>Review previous week’s performance reports (KPIs, compliance checks, productivity)</li><li>Check resource allocation for electrical and gas engineers</li><li>Conduct site visits for quality checks (pre- and post-inspections on repairs/installations).</li><li>Ensure certification paperwork (NICEIC/Gas Safe) is up to date for completed jobs.</li><li>Meet with commercial team to review budget performance and any subcontractor issues.</li><li>Lead weekly team meeting: share updates on legislation, policy changes, and service targets.</li><li>Address any complaints received; draft responses and agree corrective actions.</li><li>Carry out 1:1 meetings with two Team Leaders (monthly or six-week cycle).</li><li>Walk through void properties with colleagues to ensure standards are met.</li><li>Finalise resource planning for next week (engineer schedules, subcontractor needs).</li><li>Respond to urgent escalations (including out-of-hours emergencies if on call).</li><li>Keep communication open with engineers and Team Leaders for any operational issues.</li></ul>For a full list of responsibilities please download the job descriptionWhat are we looking for?<ul><li>First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.</li><li>Most importantly, you’ll have the empathy to step into others’ shoes, understanding situations from their perspective to deliver solutions that make a real difference.</li><li>It would be great if you had:</li><li>Gas and/or Electrical primary trade qualification – NVQ / C&amp;G Level IlI</li><li>Relevant M&amp;E qualification highlighting significant experience.</li><li>Sector compliance expertise.</li><li>Significant experience of a similar role in a similar environment that demonstrates a clear ability to carry out this role.</li><li>Experience working in a fast-paced environment where planning, organising, prioritising, and multi-taking is required.</li><li>Full UK driving licence.</li></ul>It would be even better if you had:<ul><li>Bachelor’s Degree in a construction, maintenance or another suitable subject (or equivalent)</li><li>Membership of CIH, CIOB, RICS or another suitable professional institute.</li><li>IOSH accredited safety qualification</li></ul>What opportunities will I have to progress?You’ll be joining us at a time of positive change and growth, which means there are genuine opportunities to develop and progress. In 2025, we’re proud to say that 29% of our roles were filled internally, we have a fantastic organisational development team that will support you with training, professional development and formal qualifications where relevant and encourage you to take on new responsibilities as you grow.A typical progression route for you will be to move to a Head of Repairs or Director of Repairs&nbsp;As part of our new management structure, you’ll have access to tailored training, professional development, and the chance to broaden your skills across our repairs and asset functions. We actively promote internal progression.How to apply..If you are ready to help us create places to be proud of? Apply today.Submit an updated CV and a supporting statement (no more than 800 words) telling us why you’d be an excellent candidate for the role&nbsp;&nbsp;We’re looking to hold face to face interviews in&nbsp;Grimsby on 21st JanuaryAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.M&amp;E Manager - Job Description Dec 25.pdf &nbsp;

Mechanical & Electrical Manager

£35,000 pa + benefitsFixed term contract for 12 months&nbsp;South East London, SE1&nbsp;As a&nbsp;Project Coordinator&nbsp;within the Peabody Community Foundation (PCF), you’ll play a key role in supporting the delivery of grant streams, funded programmes and high-profile community initiatives that make a real difference to our communities.This&nbsp;coordinating role is at the heart of PCF’s work.&nbsp;You’ll support the management of internal grant programmes and funded projects from concept to completion, ensuring activity is well planned, delivered on time, and achieves its intended outcomes.&nbsp;Working closely with colleagues and partners across Peabody, you’ll help ensure programmes are safe, high quality and deliver maximum impact.This is a 12-month fixed term contract.&nbsp;What you’ll do<ul><li>Coordinate and support the delivery of PCF’s key grant streams and funded projects, ensuring clear plans, budgets, monitoring and reporting are in place.</li><li>Support high-profile and seasonal initiatives such as the Food and Toy Appeal and partnership projects, working with colleagues to keep delivery on track.</li><li>Administer internal grant processes, maintaining accurate records of applications, decisions, payments and outcomes.</li><li>Act as a central point of coordination between PCF, funded partners and internal teams.</li><li>Track progress, identify risks and issues early, and support timely resolution.</li><li>Produce clear reports and presentations for a range of audiences, including internal updates and external briefings.</li><li>Maintain a central record of active and completed grant-funded activity, supporting learning and continuous improvement.</li><li>Build strong collaborative relationships with colleagues, partners and stakeholders across the organisation.</li><li>Champion Peabody’s values and support the delivery of high-quality, innovative programmes for our communities.</li></ul>What you’ll bring<ul><li>Experience of coordinating projects involving multiple stakeholders.</li><li>Excellent communication skills, including written, verbal, presentation and IT skills.</li><li>Strong organisational skills with great attention to detail and the ability to manage a varied workload.</li><li>Experience of producing reports and presentations that clearly communicate key messages.</li><li>Ability to analyse data and information from multiple sources and draw conclusions or make recommendations.</li><li>A collaborative and supportive approach, with the confidence to know when to support and when to push back and hold the line.</li><li>Calm, methodical and delivery-focused, particularly when working under pressure.</li><li>Demonstrable experience in grant management</li><li>Proven experience managing budgets</li><li>Commitment to equality, diversity and inclusion, and to continuous learning and development.</li></ul>Why join us?At Peabody, we are guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;You’ll be part of a supportive, inclusive team that is passionate about delivering meaningful impact in our communities.What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applyingClosing date: 19th January 2026 at midnight. Interviews will be held in person on Monday 2nd February and Tuesday 3rd February at Westminster Bridge Road. We reserve the right to close the advert early if we receive a high volume of suitable applications.PLEASE NOTE: Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Project Coordinator

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;Join us as a Customer success advisor and play a key role in shaping the way our members and customers engage with CIH. You’ll be the first point of contact across phone, email and webchat, delivering a first‑class service and acting as a true ambassador for our brand. &nbsp;Every interaction is an opportunity to build relationships, promote the value of CIH membership, and guide customers towards the products, services and training that support their professional growth. With a focus on first‑time resolution, you’ll work confidently and proactively to achieve outstanding outcomes and high levels of satisfaction. &nbsp;In this dynamic role, you’ll influence member conversions, support commercial growth across all departments, and contribute to marketing campaigns through targeted follow‑up activity. You’ll also gather valuable customer insight, spotting trends and sharing feedback that helps shape future CIH products and services. &nbsp;If you’re passionate about helping people progress in their careers, thrive in a fast‑paced environment, and enjoy delivering exceptional customer experiences, we’d love to hear from you.How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at &nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Customer success advisor

Job Title:&nbsp;Customer success team leaderBand:&nbsp;5Salary:&nbsp;£34,608 - £36,555Location:&nbsp;Hybrid – Home / CIH officeHours: 35 hours per weekAbout us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We’re looking for an inspiring Customer success team leader to guide and develop our customer success advisors, ensuring every CIH member and customer receives a first‑class experience. In this pivotal role, you’ll lead a high‑performing team that delivers proactive, responsive and insightful support across all communication channels. As a key part of our business development function, you’ll champion CIH membership, products and services, driving member conversions and contributing to commercial growth across the organisation. Your leadership will help shape a culture of excellence, continuous improvement and customer‑centric thinking. &nbsp;Working closely with the head of business development, you’ll define and monitor KPIs, oversee first‑time resolution service delivery, and support targeted outbound engagement aligned with marketing campaigns and commercial opportunities. You’ll also play an active role in handling customer enquiries, analysing feedback trends and collaborating with internal teams to create seamless customer journeys. With a strong focus on CRM best practice, data accuracy and compliance, you’ll help embed new processes and systems that elevate our service standards. If you’re a confident leader who thrives in a dynamic environment and is passionate about empowering teams to deliver outstanding customer experiences, we’d love to hear from you.How to applyFor an informal chat about this role, please contact Lisa Haddon, Head of Business Development at&nbsp;<a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a> &nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Monday 26 January 2026Interviews due to take place:&nbsp;Monday 2 February and Wednesday 4 February February 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Customer success team leader

About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe are looking for someone who combines strong relationship building skills with a consultative approach to sales to join our business development team as a partnership manager. You’ll be an effective communicator who can identify and create new opportunities while nurturing and maximising existing partnerships.This role is about understanding client needs deeply and offering solutions that genuinely add value, its never a hard sell approach. You’ll build networks and develop relationships that grow our income and strengthen our impact, all while delivering exceptional customer service.If you thrive in collaborative environments, think strategically, and enjoy turning insight into action, we’d love to hear from you.How to applyPlease note there is a pre-application presentation you will need to submit to <a href="mailto:hr@cih.org" target="_blank">hr@cih.org</a>, more information can be found in the attachment.&nbsp;If you would like to have an informal chat about this role, please contact Lisa Haddon, Head of Business Development – <a href="mailto:lisa.haddon@cih.org" target="_blank">lisa.haddon@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;19 January 2026 (noon)Interviews due to take place:&nbsp;29 and 30 January 2026Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Partnership manager

The Vacancy House Manager - Retirement Living Location: Francis Court estate in Worcester, Worcestershire Hours: 35 hours per week (Monday to Friday, all year round) Salary: £26,317.20 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Francis Court, Worcester, Worcestershire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy House Manager - Retirement Living Location: Wherry Court estate in Norwich, Norfolk Hours: 30 hours per week (Monday to Friday, all year round) Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Wherry Court, Norwich, Norfolk Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Contract Type: Permanent Closing date: 19th January Interview date: TBC Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing related support and enablement support to young adult clients. In this role, you will be responsible for developing partnership with clients, partner agents and families, individualised support packages We need people who have / are: • Knowledge of relevant legislation, policy and developments relating to all clients including people with ADHD and ASD, and people with substance mis-use issues • Understanding of safeguarding, health &amp; safety procedures and tenancy management • Experience of working in a supported housing environment or relevant social care setting. • Experience working with complex support needs. • Excellent communication skills - written/verbal/numerical/IT/interpersonal skills • Develop positive working relationships with all clients, their families, colleagues and partner agents Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. The company Irwell Valley Homes is a housing association providing affordable homes and services to over 16,000 people across Greater Manchester and employing over 280 colleagues. We are a charitable, registered provider of social housing and offer homes mainly for social rent, with a small number for affordable rent, market rent and shared ownership. We also provide homes with support for people with dementia, mental health issues, learning and physical disabilities, those who have been made homeless and people affected by domestic abuse. As well as providing homes, we deliver services and support to customers and work in partnership with specialist organisations to help them sustain their tenancies and get on in life. And we engage with customers to shape services and review our effectiveness. How we work Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Housing Support Worker

Accommodation Manager Location: The Bay Filey Role: Accommodation Manager Hours of work: 40 Hours - Weekends Required Salary: DOE What we need in a nutshell We're looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepare and stocks our accommodation to the highest of standards for our guests. You'll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer. Who are we? Part of the Away Resorts family we are shaking up the Great British holiday. Want to find out more about our holidays? Check out our website. What you'll be doing You'll be leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation. This includes: <ul> <li>Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners</li> <li>Ensuring our guest accommodation is ready for arrivals and to the highest of standards</li> <li>Working together with other managers in the park and centrally to ensure an exceptional guest experience</li> <li>Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good</li> <li>Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer</li> <li>Managing and controlling budgets and identifying and implementing cost savings</li> <li>Championing and implementing Health and Safety policies to ensure team and guest safety</li> </ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We are looking for a high-calibre manager who can demonstrate the following: <ul> <li>A good level of general education</li> <li>Experience of managing and leading a team</li> <li>The ability to manage performance issues and conflict situations assertively and with empathy</li> <li>Exceptional communication skills and able to adapt style to people at all levels</li> <li>A strategic mindset and a strong focus on customer service delivery</li> <li>A forward-thinking outlook and open to new ideas</li> </ul>It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience. We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Competitive Pension</li> <li>Temporary Accommodation up to 3 months</li> <li>Bonus Scheme</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a> . Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Manager

The Vacancy FULL TIME - 37hrs TWO1165053 - Homeless Recovery Worker BCP Housing First supports individuals aged 18 and over, who have high support needs and a history of long term rough sleeping and homelessness. Our aim is to give them a home of their own, where they can regain stability, safety, and support. We work in partnership with BCP council and all support services within BCP, this helps us deliver a strength based, person-centred approach, creating a positive environment to help them sustain a home. Our dedicated team provides intensive one to one support to help our clients achieve their goals, everything we do is to coach and empower our clients to eventually achieve independent living. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Salary: £34,434 to £38,220 per annum Grade: I Co ntract: Permanent Hours: Full Time Location: Craven, North Yorkshire You will be expected to work and travel among the offices in Craven and Harrogate. About the Council and the Service Are you driven by a passion for making a real difference in people's lives? North Yorkshire Council is offering an exciting opportunity to join our Housing Needs Service as a Housing Options Officer. In this pivotal role, you'll be at the forefront of preventing homelessness, providing expert advice, and guiding individuals and families through challenging housing situations to secure stable, long-term solutions. You'll play a crucial part in transforming lives, supporting vulnerable households during difficult times, and collaborating with partners to ensure the best outcomes. If you're looking for a rewarding career where your skills and compassion can create lasting change, we'd love for you to bring your talents to North Yorkshire Council. This is an exciting opportunity to work within our new Housing Options team at North Yorkshire Council. The team is part of the new Housing needs Service, which will lead on delivering the Council's homeless and Rough Sleeping strategy and in delivering the Council's bold ambitions around homeless prevention. The role This role will provide an opportunity to be at the forefront of delivering homeless prevention and will play a key role within the team. You will provide a full housing options advice and homeless service to those clients who are in housing need, fulfilling the Councils statutory duties, powers and functions under the relevant homeless legislation. Who We're Looking For: You will play a key role in supporting the objectives of the new Council's Homelessness Strategy and prevent homelessness wherever possible and assist households to achieve sustainable housing solutions. Where required, you will participate in an out of hours standby rota to respond to homelessness emergencies within the locality area, including incidents in temporary accommodation. You will have knowledge or understanding of current housing issues and solutions in respect of homeless people and experience of assessing need and offering housing advice to the public to achieve effective solutions to housing problems as well as an awareness and knowledge and commitment to equality and diversity and Health and Safety legislation and of safeguarding responsibilities. You will have a track record of dealing with the public in a customer service/advisory capacity . Also the ability to plan, allocate and evaluate workloads, determining work methods to achieve objectives and to seek, evaluate and organise information to aid decision making. You will be able to have difficult conversations and have professional curiosity in your ability to assess customer's circumstances and be able to exchange information to solve problems and make decisions through leading and contributing to meetings and group discussions to solve problems and make decisions. To be successful in this role: Essential <ul> <li> You will bring a passion for delivering high quality services to our customers, often those in the most need, which will meet the needs of our vulnerable communities. </li> <li> Excellent communication and negotiation skills are a must, The ability to exchange information effectively with colleagues, customers, and external agencies to solve problems and make decisions. The role also requires the ability to work on your own initiative and as part of a team. </li> <li> IT Skills: Proficiency in using IT systems to manage case files. </li> <li> Customer Service Skills: Experience in providing housing advice, assessing needs, and offering solutions in a client-focused manner. This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. </li> </ul>Desirable <ul> <li> Knowledge &amp; Experience: Understanding of current housing issues, homelessness legislation, landlord-tenant law, and safeguarding responsibilities. </li> </ul>Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. <ul> <li> Holiday entitlement: starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. </li> <li> Pension: save for your retirement with our generous local government pension scheme with a 22.6% contribution. </li> <li> Fitness &amp; Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. </li> <li> Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. </li> </ul>Contact and Apply If you would like to learn more about this role and for an informal conversation please contact Heidi Richardson via email on <a href="mailto:Heidi.Richardson@northyorks.gov.uk" target="_blank">Heidi.Richardson@northyorks.gov.uk</a> Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on 25 January 2026. Key Dates: Closing Date: 25th January 2026 Interview Date: 5th February 2026 Key Documents: Job Description Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Options Officer

Housing Officer (Days) Location: Telford &amp; Wrekin (across Maninplace properties) Salary: £25,667.20 per annum Hours: 40 hours per week Shift Pattern: Between 09:00-19:00, including 1 weekend in 3 Contract: Permanent About Us Maninplace has been supporting people experiencing homelessness and rough sleeping in Telford for over 19 years. We provide safe, welcoming accommodation and person-centred support to help people move forward with confidence. Our values are at the heart of everything we do: <ul><li>Innovate - We are open to new ideas and better ways of working</li><li>Accommodate - We create safe, supportive environments for customers and staff</li><li>Motivate - We empower people to grow, develop, and succeed</li></ul>We value our staff as individuals and are committed to wellbeing, respect, and development. About the Role We are looking for a Housing Officer (Days) to join our accommodation team. This is a varied, hands-on role working across multiple properties to ensure they are safe, clean, and welcoming. You will support people living in temporary accommodation, helping them maintain their accommodation, develop independence, and reduce the risk of returning to homelessness. The role involves lone working at times, but you will always be part of a supportive wider team. Key Responsibilities <ul><li>Prepare accommodation for new customers, including cleaning, minor repairs, redecorating, and furniture assembly</li><li>Maintain high standards of health, fire, and building safety</li><li>Carry out regular property inspections, fire checks, meter readings, and deep cleans</li><li>Respond to customer accommodation needs and support tenancy sustainment</li><li>Collect rent and utility charges and support customers with budgeting and debt issues</li><li>Monitor and respond to anti-social behaviour to maintain safe environments</li><li>Liaise positively with customers, colleagues, and local communities</li><li>Maintain accurate records and follow organisational policies and procedures</li></ul>About You You will be: <ul><li>Confident working independently and as part of a team</li><li>Calm, resilient, and professional under pressure</li><li>Practical, organised, and solution-focused</li><li>Respectful, non-judgemental, and committed to equality and inclusion</li></ul>Essential requirements: <ul><li>GCSEs (or equivalent) in English and Maths</li><li>Basic DIY skills (e.g. painting, flat-pack furniture)</li><li>Good IT and communication skills</li><li>Full UK driving licence and access to a vehicle with business insurance</li><li>Willingness to undergo an Enhanced DBS check</li></ul>Desirable: <ul><li>Experience in housing, homelessness, or supported accommodation</li><li>Knowledge of Telford &amp; Wrekin</li><li>Experience working with vulnerable people or residential settings</li></ul>Salary &amp; Benefits <ul><li>£25,667.20 per annum (annualised pay, paid monthly)</li><li>Statutory annual leave plus 1 recognition day after 1 year</li><li>Mileage allowance (45p per mile for work travel)</li><li>Post-probation: <ul><li>Company pension contributions</li><li>Discounted local bus travel</li><li>Short-term sickness pay and attendance reward scheme</li></ul></li></ul>Additional Information <ul><li>Maninplace operates 365 days per year, including bank holidays and festive periods</li><li>This role involves lone working and working across multiple sites</li><li>All appointments are subject to an Enhanced DBS check</li></ul>How to Apply Please apply via Hireful using the link provided. Maninplace is committed to safeguarding and promoting the welfare of vulnerable adults.

Housing Officer (Days)

The Vacancy Are you passionate about making a difference in local communities? Do you thrive on building relationships and helping people feel safe and supported in their homes? If so, we'd love to hear from you! At Community Housing, we put customers at the heart of everything we do. We're looking for a Neighbourhood Coordinator to join our Housing Services team and play a vital role in creating thriving, inclusive communities. Key Responsibilities: <ul> <li>Be the trusted point of contact for customers, providing advice and support to help them sustain successful tenancies.</li></ul><ul> <li>Build strong relationships through regular contact, home visits, and community engagement.</li></ul><ul> <li>Take proactive steps to resolve issues, including tenancy breaches and anti-social behaviour, using early intervention and supportive solutions.</li></ul><ul> <li>Manage a neighbourhood-based caseload, focusing on tenancy sustainment and community &amp; customer wellbeing.</li></ul><ul> <li>Promote safe, welcoming neighbourhoods and encourage resident involvement in community initiatives.</li></ul><ul> <li>Carry out property and neighbourhood inspections, ensuring homes are well-maintained and meet health and safety standards.</li></ul>What we're looking for: <ul> <li>Experience in a customer-focused role, ideally within housing, social care, or community services.</li></ul><ul> <li>Excellent communication skills and a compassionate approach.</li></ul><ul> <li>Confidence in managing challenging conversations calmly and respectfully.</li></ul><ul> <li>Strong organisational skills and the ability to manage a varied caseload.</li></ul><ul> <li>A full UK driving licence and access to a vehicle. (Knowledge of housing legislation and safeguarding is desirable.)</li></ul>This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities. If you feel you would be the right person for this role, simply click the 'Apply Now' button to start your application. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. The Benefits Benefit 1 Benefit 2 Benefit 3 Benefit 4 The Values <ul> <li>Innovation</li> </ul>We are creative and fearless in our work. <ul> <li>Accountability</li> </ul>We take ownership of our work and lead from the front. <ul> <li>Teamwork</li> </ul>We collaborate widely and build supportive environments. About Us Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire's largest Registered Providers of social housing, managing around 6000 homes and offering a range of services that help people to live independently. We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently, knowing they have a secure place they can call home, that they can afford, and with a landlord who cares about them. Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so, it is our people that will drive our success. With the right people, with the right skills, knowledge, behaviour, and values we achieve our goals. When we are looking to recruit, we don't just look for the best skillset or experience, we are also looking for people who will support our vision and 'The Community Way' of doing things. Previous Next The Vision To provide affordable, quality homes and deliver great services in safe communities. Our Values Our RESPECT values sit at the heart of everything we do. We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Values alternative We are committed to showing RESPECT in the way we communicate, deliver services, and how we involve and consider our customers and colleagues. We understand that our performance is essential to delivering success. Through working together as One Team, we are building an environment where everyone is proud to work and motivated to do their best. Join us and together, we can deliver success in 'The Community Way'. Our Benefits We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development. Competitive Holiday Package Buy &amp; Sell Holidays Flexible and Hybrid Working Family-Friendly Policies Company Pension Scheme Salary Boost (Pensions) Scheme Retirement Gift Long Service Award Company Sick Pay Scheme Health Cash Plan Options Employee Assistance Programme Death in Service Other perks include access to a discounted gym membership, free on-site parking and free refreshments available. Read more about our offering and benefits here. Our People Here are a few comments from some of our colleagues: Name of Person "I came to work for Community Housing as I feel I can make a difference to our customers' lives." Name of Person "I enjoy working within the Care team at Berrington Court. There are always new things to learn, and I am keen to continue learning." Name of Person "I feel CH provides opportunities that are hard to come by, and that we're always looking at ways to better engage with customers, both internally &amp; externally." Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title Name of Person Job title

Neighbourhood Coordinator

Job description Contract terms Starting salary: PO1 (£40,182 - £42,060) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Permanent Closing date: Sunday, 11th January 2026 at 23:59 Expected interview date: W/C 29th January 2026 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The Service Charge Officer role at Haringey Council is a critical position responsible for calculating accurate and transparent service charges for our leaseholders and providing an excellent customer service. You will play a key role in achieving the Homeownership Teams targets and this position offers an excellent opportunity to contribute to the overall efficiency and success of the organisation. This role provides a platform for personal growth and development, as you'll have the opportunity to refine your leasehold knowledge and expand your professional horizons in a supportive and collaborative environment. About the team The Leasehold Service Charge Team is part of our Homeownership Team which delivers services to around 5000 leaseholders. There are four specialist teams managing RTB, service charges, section 20 and Income collection. We emphasise teamwork, attention to detail, and effective communication. About you We are seeking a customer focused individual with a strong drive to excel in their performance. The ideal candidate will be experienced in leasehold service charges and have excellent customer service skills. They will demonstrate impeccable written and verbal communication skills, consistently upholding a standard of professionalism in all interactions. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> Service Charge Officer - Job Description.pdf </li> </ul>

Service Charge Officer

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. You will be assisting in compliance. Travel within local geographical areas will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information, please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is preferred for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

Estates Coordinator Opportunity ID 641 Location IWM Duxford Salary Circa £30,000 per annum, depending on experience Hours 36 hours net per week Department Commercial &amp; Operations Position type Permanent Job Summary Join IWM as an Estates Coordinator and play a key role in managing and maintaining accurate data that supports our estate operations across more than 100 buildings and 112 hectares of land. You'll be at the heart of our Estates team, ensuring compliance, supporting systems, and helping us deliver a safe and sustainable environment for staff and visitors. Role Responsibilities <ul><li>Be the first point of contact for enquiries, managing the Estates shared inbox and providing clear, helpful responses.</li><li>Create purchase orders and invoices, and assist with financial reviews.</li><li>Keep our internal communications up to date on SharePoint.</li><li>Support asset data management in line with government standards.</li><li>Maintain space booking systems and assist with reporting.</li><li>Provide administrative support to the Director of Estates and team leads, including sustainability initiatives.</li><li>Occasionally take meeting notes and distribute actions promptly. Travel to our branches (London, Duxford, North, Churchill War Rooms, HMS Belfast) will be required.</li></ul>About You <ul><li>Strong organisational skills and attention to detail.</li><li>Experience in accounts or commercial administration.</li><li>Confidence using Microsoft Office and purchase ordering systems.</li><li>A proactive approach to improving processes.</li><li>A willingness to learn and develop new skills.</li></ul>Apply Now If you're ready to make a difference and support the care of our historic estate, we'd love to hear from you. Apply today and help us preserve history for future generations. For a full list of duties and the person specification which your application will be marked against, please view the Job Description. Job Summary (File) Application closing date January 12th 2026, 9:00 AM Interview Details Interviews for this post are planned for the week commencing 26 January 2026 Benefits The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. <ul><li>Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days</li></ul><ul><li>Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%.</li></ul><ul><li>Enhanced Maternity and Paternity Benefits:Celebrate life's milestones with confidence, knowing that our policies support growing families. </li></ul><ul><li>IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. </li></ul><ul><li>Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites.</li></ul><ul><li>Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) </li></ul><ul><li>Free Entry to IWM Air Shows:Witness the thrill of vintage aircraft at our air shows. </li></ul><ul><li>Free Entry to Partner Museums &amp; Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. </li></ul><ul><li>In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives.</li></ul><ul><li>Season Ticket Loan Scheme:Simplify your daily commute with our interest-free loan program. </li></ul><ul><li>Cycle 2 Work &amp; Cycle Hire: Promote well-being and environmental consciousness by cycling to work. </li></ul><ul><li>Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. </li></ul><ul><li>Employee Assistance Programme:Access confidential support for personal or work-related challenges. </li></ul><ul><li>Benenden Healthcare &amp; Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). </li></ul><ul><li>Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. </li></ul><ul><li>Staff Events and Networks:Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. </li></ul>...and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.

Estates Coordinator

Job Title: Property Manager Location: Bracknell Brand: Chancellors Salary:up to £29,000 OTE About Chancellors: Chancellors is one of the UK's leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers. For generations, we've helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK's largest and most forward-thinking property services groups. Backed by the scale and strength of LRG , we continue to focus on what we do best: delivering expert, local service with a personal touch. Job Summary and Key Responsibilities: Duties will include: <ul> <li>Meet and exceed both team and individual service standards</li> <li>Investigate and resolve queries and problems</li> <li>Advise and recommend course of action on a range of property issue</li> <li>Liaise with third party supplier to arrange works to be undertake</li> <li>Develop and build strong relationships with key client</li> <li>Liaise/negotiate between landlords and tenant</li> <li>Meet and exceed your personal targets for management upgrade</li> <li>Assist with gaining management instructions by attending selective market appraisal</li> <li>Conduct property inspections</li> </ul>Skills required: <ul> <li>Have excellent communication skills over the telephone</li> <li>Have accurate administrator skills</li> <li>Be highly organised with an acute attention to detail</li> <li>Be quick to learn and follow procedures</li> <li>Have previous customer service experience</li> <li>Stay calm and positive under pressure</li> <li>Have a knowledge of the HMO process</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company</li> <li>Market leading training and ongoing professional development</li> <li>Supportive and collaborative team environment</li> </ul>Benefits: <ul> <li>Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.</li> <li>Retail discounts.</li> <li>Regular awards &amp; incentives for Top achievers.</li> <li>Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.</li> <li>Excellent parental leave &amp; company fertility policy in place.</li> <li>Structured training &amp; support.</li> </ul>Chancellors as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Bracknell, United Kingdom Employment type Full-time Driving License Required No

Tenancy Manager

Job Description About the Role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Lewes. This part-time role (28 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health &amp; safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our scheme in Leighside House, Lewes, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential. Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme, which is also a part-time position. What We're Looking For <ul><li>Experience working with older adults, promoting independence and community spirit</li><li>Strong commitment to Equality and Diversity</li><li>Adaptable communication skills, especially when explaining technical information</li><li>Solid administrative and numeracy skills</li><li>Ability to work independently and as part of a team</li><li>Excellent verbal and written communication</li><li>Proficiency in Microsoft Office</li><li>Full UK driving licence and access to a vehicle</li></ul>What You'll Get in Return <ul><li>Competitive salary £26,271 pro rata - (£21,016 for 28 hours per week)</li><li>Flexible hours: Monday-Friday between 9 am - 5 pm</li><li>Paid mileage: 45p per mile</li><li>Work mobile phone provided</li><li>Free DBS check</li><li>Company sick pay and life assurance (after qualifying period)</li><li>Up to 9% matched pension contributions</li><li>Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities &amp; more</li><li>Cycle to work scheme</li><li>Simply Health cashback plan</li><li>Employee Assistance Programme</li></ul>If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Job Description About the Role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Newhaven. This part-time role (30 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and well-being. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health &amp; safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our scheme in Newhaven, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential. Please note, we are also looking for an Independent Living Advisor for our Newhaven scheme which is also a part-time position. What We're Looking For <ul><li>Experience working with older adults, promoting independence and community spirit</li><li>Strong commitment to Equality and Diversity</li><li>Adaptable communication skills, especially when explaining technical information</li><li>Solid administrative and numeracy skills</li><li>Ability to work independently and as part of a team</li><li>Excellent verbal and written communication</li><li>Proficiency in Microsoft Office</li><li>Full UK driving licence and access to a vehicle</li></ul>What You'll Get in Return <ul><li>Competitive salary £26,271 pro rata - (£22,518 for 30 hours per week)</li><li>Flexible hours: Monday-Friday between 9 am - 5 pm</li><li>Paid mileage: 45p per mile</li><li>Work mobile phone provided</li><li>Free DBS check</li><li>Company sick pay and life assurance (after qualifying period)</li><li>Up to 9% matched pension contributions</li><li>Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities &amp; more</li><li>Cycle to work scheme</li><li>Simply Health cashback plan</li><li>Employee Assistance Programme</li></ul>If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. TJTGP REEDTGP

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