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Your role We are currently hiring Housing Support Workers to join our inspiring and friendly Somerset Additional Housing Service Team, Wells - Somerset. Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness. Our Keward and Burcott housing services offer a supportive environment that fosters independence and recovery. We help individuals maintain their tenancy while providing access to social activities, education, employment, and training. These services support those at risk of losing or not accessing housing due to mental health issues, vulnerability, or housing-related challenges. How you will make a difference as a Housing Support Worker: <ul> <li>Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. </li> <li>You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy. </li> <li>The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage. </li></ul>Essential skills and experience required for this role: <ul> <li>I have experience of providing support to people with a mental illness in a comparable role, preferably in a housing environment. </li> <li>I have excellent administration, organisation and planning skills. </li> <li>I am competent in the use of IT systems including Microsoft applications, email and internet. </li> <li>I have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation and current issues within the housing sector.</li> <li>I have a good understanding of Welfare Benefits, Housing Benefit and Universal Credit.</li></ul>Who we are? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our Website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! If you have any questions about the position, please contact <a href="mailto:-recruitment@rethink.org" target="_blank">-recruitment@rethink.org</a> IND1 Our Charity Our work to achieve this is guided by seven core values: <ul> <li>Commitment</li> <li>Equity</li> <li>Expertise</li> <li>Hope</li> <li>Openness</li> <li>Passion</li> <li>Understanding</li></ul>What do we value? Passion We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness. Commitment We work tirelessly to provide support for everyone severely affected by mental illness. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. Hope We offer hope of a better quality of life for all those severely affected by mental illness. Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses &amp; much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day's additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day's additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say "From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on." "Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help." "I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives." "It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference". Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Housing Support Worker

Job description Post Ref: CC459 Please note: Internal at risk or redeployee applicants will be seen in the first instance. We are looking for an individual who is passionate, capable, and client-focused to join the Refuge Team based in Calderdale. The Refuge aims to help women and children fleeing domestic abuse by providing them with temporary accommodation and assisting clients to secure and move into their own accommodation, supporting them in a holistic and trauma informed way and building partnerships with external agencies. You will have previous experience of working with vulnerable people in a support environment, with an understanding of the different forms of Domestic Abuse and respond in a way that makes survivors feel heard and understood. You will be able to demonstrate that you have a good understanding of professional boundaries, safeguarding, risk assessment, and confidentiality. Ability to speak fluent in Urdu/Punjabi is essential for the role. Must hold a full UK driving licence and have access to a vehicle for work purposes. For further details, please refer to the role profile. The offices are based outside of central Halifax. If you would like to discuss the role, hours of work or location in more detail, please contact Sarah Battle on 07813 354867. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: Thursday 3rd July 2025 Interview Date: Thursday 10th July 2025 We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub .

Domestic Abuse Housing Support Worker (Urdu & Punjabi Language Skills)

At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. But we take care of everyone who works here, from coaching and personal budgets to competitive pay. You'll be joining a company that's having a huge positive impact, with a high-performance culture where you can grow our business, enjoy your career and rapidly progress. About the role We're looking for a Housing Caseworker to transform the lives of disadvantaged people by supporting them into stable jobs and homes. You'll be joining a team of values-driven and creative caseworkers while being individually responsible for supporting a caseload of people referred to Beam - our "members". After an immersive training period, you'll help our members to picture a brighter future before guiding them through concrete steps to achieve their goals. That means everything from teaching critical skills - like CV writing or house hunting - to coaching and developing vital levels of self-confidence. Check out 'A day in the life' of a Caseworker on Instagram here and here ! As a Housing Caseworker at Beam, you will have the opportunity to support people into independence - this could be through securing a home or by helping them build on critical skills like IT, self-confidence and more, all the while leveraging your strengths and building innovative solutions to better support our members every step of the way. You'll be <ul> <li>Crafting personalised action plans - to support people into stable homes.</li> <li>Supporting vulnerable individuals - using our AI-powered caseworker technology and your excellent caseworker skills to empower members to reach their goals.</li> <li>Working towards targets - ensuring measurable progress and impact in the lives of our members through secured homes and more.</li> <li>Harnessing technology to amplify your impact - Homelessness is on the rise and we're supporting more people than ever before - you'll learn to harness platforms like G-Suite and AI tools to increase efficiencies and ultimately better support your members.</li> <li>Running remote and in-person meetings - you'll often be supporting your members in-person which might require some travel (up to several times per week).</li> <li>Wearing your problem-solving hat - the people we support have unique barriers and you'll regularly research and find creative ways to overcome them and hunt down the best opportunities for progression.</li> </ul>You are <ul> <li>Compassionate - you'll need to be equipped with strong listening skills, genuine compassion and a super positive attitude to support members navigating very challenging times.</li> <li>Confident and have strong communication skills - you'll set boundaries and clearly communicate with a diverse group of people, from members and landlords to internal stakeholders and our government partners.</li> <li>Adaptable and resilient - you're someone who's energised by ever-changing and fast-paced environments.</li> <li>An 'ideas person' - changing lives is not easy, and you're someone who loves hard challenge driven to find new and better ways of doing things.</li> <li>Experienced multitasker - you'll need to be comfortable managing numerous cases simultaneously, ensuring progress for each individual.</li> <li>Respect for data-driven decision-making - alongside your humanity, you'll appreciate the importance of acting on data.</li> </ul>Our benefits <ul> <li>Salary range of £29-36k London-based, or £27-33k remote-based (dependent on experience - we'll have an open discussion).</li> <li>Generous EMI-qualifying share options.</li> <li>Access to therapy, coaching, classes &amp; content - powered by Oliva .</li> <li>1:1 workplace coaching with More Happi.</li> <li>Your own financial well-being coach, through Bippit.</li> <li>Generous Holiday - 25 days 3 additional days over the Christmas period + bank holidays.</li> <li>Work remotely up to 6 weeks a year.</li> <li>Eligible for 6 weeks sabbatical after 3 years in service.</li> <li>Nursery scheme through Gogeta.</li> <li>Healthcare cover through Benenden Health.</li> <li>Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks.</li> <li>£200 WellBeam budget for activities enhancing wellbeing and professional development.</li> <li>Regular team talks from leading UK tech entrepreneurs.</li> <li>Annual membership to Shoreditch Exchange gym.</li> <li>Pension scheme where we contribute 3% of your salary and you contribute 5%.</li> <li>Free subscription to Calm meditation app.</li> <li>Discounted bike and accessories with Cyclescheme, and tech products with Techscheme.</li> </ul>Application process We have a 4-stage interview process, giving you plenty of time to learn about Beam while we get to know you. <ol> <li>30-minute video call with a member of our team.</li> <li>Timed scenario-based tasks, giving you a better sense of the role.</li> <li>Role-play discussions with members of the team.</li> <li>Final interview with one of our Senior Leadership Team.</li> </ol> Please note: <ul> <li>We have a 6-month wait period before you can re-apply for this role.</li> <li>Unfortunately, we are unable to provide visa sponsorship to candidates.</li> </ul>Feeling excited? Start your journey to a more impactful career today. We're excited to hear from you! Department Operations Locations Beam HQ Remote status Hybrid

Housing Caseworker

Housing Manager Harlow and Hertford - working from home and within the patch Permanent, full time (37.5hrs) Salary circa £35,000 per annum (up to £38,000 depending on experience) plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in the Central Region, covering Harlow and Hertford. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and the impact of anti social behaviour. </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend a few days working from our community patches of Harlow, and Hertford. </li> <li> Although you'll spend time in our neighbourhoods, we do get together regularly, meeting at our Bishops Stortford Office monthly, and working from home catching up on admin. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

We are hiring a Support Worker role at Target Housing to join our team Locations: Hull Job Type: Full-Time, permanent Application Deadline: 7th July 2025 Roles we have available <ul><li>Hull AST Support worker</li></ul>About us Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society. In a typical week... You will be allocated a caseload of clients who you will support for the agreed contractual hours. We have offices in each area where you can collaborate with other colleagues and managers. You can discuss your client needs and issues as support for yourself and others. Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break. We offer A starting salary of £25,715, after a full 1 years' service this will rise to £27,025 and further years' service, this will rise to £27,995. You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:bella.crane@targethousing.org.uk" target="_blank">bella.crane@targethousing.org.uk</a> and /or <a href="mailto:donna.mcguiness@targethousing.org.uk" target="_blank">donna.mcguiness@targethousing.org.uk</a> Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks JOB DESCRIPTION Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 07/0/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

Job description Full Time, Permanent Location: Based at 100 Temple Street &amp; home working by agreement. Are you passionate about housing and homelessness issues? We are looking for an enthusiastic individual to join our friendly team who is interested in homelessness issues, has good IT, liaison and co-ordination skills, and ideally, experience in working with referral or placement accommodation registers. The focus of this role is to help improve the interface and communication between commissioned temporary accommodation, support services for homeless households and the referral routes/operational aspects of our Housing Support Register. Based within Housing Options, you will work closely with members of the Commissioning and Contracts team &amp; the team that administers the Housing Support Register and other key stakeholders. You will also assist in working collectively to create more fluid, efficient and outcome focused processes to ensure that data inputting is accurate. If you are interested in helping create a better experience for homeless clients and are engaged and solution-focused, we would like to hear from you. The work is varied and in a typical week you might visit a commissioned provider to discuss possible improvements to how sensitive client information is recorded and shared, run a training session for new users of the Housing Support Register, clarify with operational colleagues on commissioning intentions in terms of referrals to a particular service and look at technical solutions to improving how rough sleeper information can be analysed. You should be very confident working with spreadsheets and placement data, have good written and verbal communication and to compliment your training skills. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Want to know more? Please email Katie McLoughlin or Hywel Caddy: <a href="mailto:katie.mcloughlin@bristol.gov.uk" target="_blank">katie.mcloughlin@bristol.gov.uk</a> , <a href="mailto:hywel.caddy@bristol.gov.uk" target="_blank">hywel.caddy@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Housing Support Register Co-ordinator (Distinct Pathways)

37 hours per week An exciting opportunity has arisen for a dedicated individual to help clients at risk of homelessness or living in unsuitable accommodation. We are seeking front line Housing Solutions Advisors to join a team that makes a difference and transforms lives. The primary role of the Housing Solutions Advisor is to undertake homeless assessments and process applications to the Authority's Common Housing Register. The key objective to prevent homelessness by producing innovative solutions to clients remaining in the home or finding alternative accommodation. An effective Housing Solutions Advisor will have experience of managing complex and detailed casework. The successful candidate will have experience of detailed homelessness prevention casework as well as homelessness legislation, and making enquiries and legal decisions in line with the statutory duties of a local authority. Working as part of a busy team you will need to work well under pressure and on your own initiative as you will build and manage your own caseload to Bridgend's service standards. To succeed in this role you will be a good problem solver who is able to work assertively but sensitively and also be a good team player. The successful candidate will be able to plan and prioritise work effectively to contribute towards the delivery of a high quality housing service. You must be able to work collaboratively as you will be working with partner agencies in preventing homelessness and reducing the reliance on temporary accommodation. You must be adaptable and be able to react effectively to changing circumstances. We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643643. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 16 July 2025 Benefits to working at Bridgend County Borough Council Job Description &amp; Person Specification

Housing Solution Advisor - Homelessness Team

The role This Role: Neighbourhood Manager known internally as Woking PFI Neighbourhood Manager Salary Range: £44,612 - £46,960 dependent upon experience Full Time Permanent Post based on 37.5hrs per week - Fully office based MTVH are recruiting for a highly skilled and experienced Housing Manager to be employed on a full-time permanent office-based role, to lead on the delivery of an enhanced housing management service. This role manages a Neighbourhood Officer who in turn supports the Neighbourhood Manager in the delivery and monitoring of all housing management related services and delivery of KPI's as directed by the Head of Service. We are looking for a natural leader with a passion for community and operational excellence. Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team at our Woking PFI scheme. This role involves working closely with residents, local partners, and internal teams to address community issues, improve housing services and enhance the quality of life for residents. This is a fast-paced, customer-facing management role that requires strong housing and property management expertise. What you'll need to succeed :<ul><li>Excellent leadership skills and significant experience &amp; knowledge in the delivery of a housing management &amp; repairs service.</li><li>Excellent knowledge of the Regulator of Social Housing requirements upon housing providers</li><li>Excellent knowledge of housing legislation across all tenues</li><li>Excellent knowledge of tenant satisfaction measurement</li><li>Understanding of PFI contracts</li><li>Experience of working in housing in a tenure blind setting</li><li>Experience of dealing with customers presenting with complex needs</li><li>Experience of contract management and holding contractors to account</li><li>Possess high levels of attention to detail and accuracy in writing and numeracy</li><li>Experience of working with internal &amp; external stakeholders</li><li>Significant experience of budget management</li><li>Excellent leadership skills and the ability to manage a varied and a very diverse &amp; demanding workload</li><li>Experience &amp; skills to use IT systems to deliver innovative services and ensure customer interactions are captured accordingly</li><li>Be an innovative self-starter who isn't afraid of challenge</li><li>Experience of managing &amp; reporting on projects against agreed targets.</li><li>Be willing to work flexible hours as required</li></ul> What you will be doing: <ul><li>Acting as the primary point of contact for residents within the neighbourhood.</li><li>Managing and monitoring housing services, including tenancy management, estate inspections, and anti-social behaviour cases.</li><li>Building strong relationships with residents, community groups, and local stakeholders to foster community engagement and empowerment.</li><li>Coordinating with internal departments (repairs, lettings, income, compliance etc.) to ensure a seamless service delivery.</li><li>Leading neighbourhood improvement initiatives and community development projects.</li><li>Monitoring and reporting on neighbourhood performance indicators, including resident satisfaction and service outcomes.</li><li>Responding to complaints and enquiries in a timely and professional manner.</li><li>Ensuring compliance with health and safety, safeguarding, and equality and diversity policies.</li></ul> Desirable <ul><li>Supervisory/Staff Management</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic level background check with the Disclosure and Barring service once an offer of employment is made. Interview Diary Date: 29/07/2025 to be conducted at Premier House, 52 London Road, Twickenham, TW1 3RP Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Neighbourhood Manager

We are looking for an enthusiastic person with excellent communication skills with a practical approach to engage the community in the future care of Mill Common woodland in Undy. The postholder will work with colleagues to set up and recruit volunteers to carry out maintenance work, create an exciting programme of events and activities. The post is temporary, and we are looking for funding to extend this work to the wider county

Community Engagement Officer

Job Description Salary range: £40,755 - £43,299 (pro rata) p.a. inc. London weighting Contract: Fixed term - until 31 March 2026 (with the possibility of an extension) Hours of work: 36 hours per week Location: Civic centre and other locations from time to time A Rewarding Opportunity... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post Are you passionate about empowering communities and making a real difference in people's lives? Brent Council is looking for a dynamic and motivated Community Engagement Officer to join our Community Engagement team. In this exciting role, you'll lead and support a wide range of community engagement and consultation initiatives across one of London's most diverse boroughs. From organising Brent Connect Meetings to promoting resident participation through the Go Vocal platform, you'll be at the heart of shaping how we connect with our communities. Key Responsibilities include to: <ul> <li>Deliver inclusive and high-quality engagement activities across the borough.</li> <li>Organise and manage community events, including logistics and promotion.</li> <li>Support and guide council teams in delivering meaningful consultations.</li> <li>Promote and monitor participation in council grant programmes.</li> <li>Act as a key liaison with community groups and voluntary organisations.</li> <li>Collect and analyse data to showcase the impact of engagement work.</li></ul>The Person We are looking for someone with proven experience in community engagement, outreach, or public consultation. You will have the ability to work flexibly, including evenings and weekends and strong organisational and communication skills. You will also be a collaborative team player with a passion for diversity and inclusion and be confident in using digital tools and platforms like Microsoft Office and MS Teams. Closing date: 8 July 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Company Description United Living is growing. Fast. With a strong contract pipeline and ambitious plans ahead, we're building capability right across the business - and L&amp;D is at the heart of it. We're looking for a highly organised and motivated Learning &amp; Development Advisor to join our Group L&amp;D team. In this role, you'll support learning activities across Central Services and the wider Group, ensuring we have the right training, systems and processes in place to support both compliance and colleague development. Job Description <ul><li>Coordinate and schedule a variety of training across the business, including compliance, SHEQ, leadership, and talent development.</li></ul><ul><li>Support the delivery and administration of our PDR (performance development review) process, including system updates, user guides, and reporting.</li></ul><ul><li>Maintain accurate training data and produce regular reports for senior leadership and business reviews.</li></ul><ul><li>Work closely with colleagues across HR, Early Careers and business MDs to ensure effective delivery of L&amp;D initiatives.</li></ul><ul><li>Support our L&amp;D systems - becoming a super-user of platforms such as our LMS, training matrices and PDR systems.</li></ul><ul><li>Provide general L&amp;D administration support, including supplier coordination, invoice processing, and CITB grant applications.</li></ul><ul><li>Acting as central L&amp;D contact, partnering with pillar HRBPs and operational leaders to support the logistics of delivering impactful development initiatives - including the next phase of the Leadership &amp; Management programme</li></ul><ul><li>Ensuring strong governance and continuous improvement of the PDR process across all pillars</li><li>Reporting on L&amp;D effectiveness and engagement to drive data-informed decisions and foster a culture of continuous learning</li><li>Supporting with talent development, succession planning and activation of high-potential individuals</li></ul>Qualifications <ul><li>Previous experience in an L&amp;D role (ideally within a fast-paced or regulated environment).</li></ul><ul><li>Confident using learning systems (LMS, appraisal platforms, training databases).</li></ul><ul><li>Strong Excel, Word and PowerPoint skills.</li></ul><ul><li>Excellent communication and stakeholder engagement skills.</li></ul><ul><li>Highly organised, able to juggle multiple priorities and maintain attention to detail.</li></ul>Additional Information At United Living, we value capability, pace and collaboration - this is a great opportunity to build your career in a growing group with a wide range of future development opportunities.

Learning and Development Advisor

Job Description Job Title: Community Engagement Officer Contract Type: Permanent Salary: £31,931 (£35,123 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: West Bromwich, Sandwell PFI If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Community Engagement Officer You will lead and manage the delivery of a quality, effective service to customers across the two PFI estates, driving continuous improvement. You will build strong operational relationships with both internal and external stakeholders to maximise the number of customers who know about the support and opportunities that are available, as well as building strong strategic partnerships with external stakeholders to secure opportunities for our customers. About you We are looking for someone who <ul> <li>Degree in Community Development, Social Work, Housing Management or related field</li> <li>Minimum 3 years' experience in community engagement or resident involvement</li> <li>Experience in stakeholder management and partnership working</li> <li>Ability to work with diverse communities and stakeholders</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Resident Engagement &amp; Community Development <ul> <li>Develop and implement resident engagement strategies aligned with PFI contract requirements and key performance indicators. Ensure KPIs are met from the Output Specification of each contract to ensure no financial penalties are incurred.</li> <li>Organise and facilitate resident meetings, focus groups, and community events to encourage active participation in housing management decisions. Including organise, facilitate and record outcomes of customer meetings and events.</li> <li>Establish and support resident associations and community groups.</li> <li>Create and maintain effective communication channels between residents and various stakeholders involved in the PFI scheme</li> <li>Identify new methods of engaging with new and existing customers considering the use of emerging technology.</li> <li>Produce clear, accurate information and materials for colleagues for their use when engaging with customers and encouraging participation in the Customer Panel.</li> <li>Develop and maintain an up-to-date register of vulnerable tenants within the community, ensuring accurate and confidential records are kept. Conduct regular home visits to assess their well-being, identify any emerging needs, and provide ongoing support. Actively signpost vulnerable tenants to relevant support agencies, services, and resources to address their needs effectively. Build and maintain strong partnerships with external organisations, such as social services, healthcare providers, and charities, to ensure tenants receive timely assistance. </li> <li>Oversee the day-to-day management of the community bungalow, ensuring it is a safe, welcoming, and inclusive space for all ages. Plan, coordinate, and promote a diverse range of activities and events that cater to the needs and interests of the entire community, fostering engagement and participation. </li> <li>Providing outreach and brokerage with young people including those currently in low-paid employment, to promote access to training and progression opportunities</li> <li>Manage the aids and adaptation budget, ensuring accurate allocation and expenditure tracking, while overseeing the end-to-end process of tenant applications, including assessment, approval, and implementation of necessary adaptations to meet their needs.</li> <li>Oversee the Elderly Garden Scheme, including budget management, coordination of gardening services, and ensuring timely delivery of support to elderly tenants to maintain safe and accessible outdoor spaces.</li> <li>Oversee the management of vulnerable tenants in a high-rise block, understanding the unique complexities of their needs, and conduct regular visits to ensure their safety, well-being, and access to necessary support services.</li></ul>Stakeholder Management <ul> <li>Liaise between residents, The PFI team, asset management contractors, and local authority partners and stakeholders. Coordinate with the asset teams and contractors to ensure resident feedback is incorporated into service delivery.</li> <li>Prepare and present regular reports on community engagement activities and outcomes to PFI contract managers and stakeholders. </li> <li>Build and maintain strong relationships with local community organisations, council services, and support services</li> <li>Regularly review and update the Terms of Reference (ToR) for scrutiny meetings to ensure they remain aligned with organisational goals, community needs, regulatory and contractual requirements. Monitor compliance with the ToR during meetings and ensure all objectives are being met. </li> <li>Produce clear, accurate information and materials for PFI colleagues for their use when engaging with customers and encouraging participation in the Customer Panel. </li> <li>Support Front Line Colleagues in engaging with local customer groups, acting as a Centre of Excellence, providing advice on constitutional issues and effective scrutiny and funding applications. </li> <li>Promote opportunities for customers to engage with and be involved in key decision making through Customer Panels/ The Neighbourhood Monitoring Panel and other meetings and events, including via digital channels, ensuring they have the appropriate skills and opportunities to evaluate, scrutinise and shape service delivery. </li> <li>Work with customers to minimise and resolve issues and complaints, liaising with the Project Team to resolve escalated complaints as required. </li> <li>Develop links with partner organisations, colleges, adult education centres and other training services to promote training programmes for customers</li> <li>Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture</li></ul>Service Improvement <ul> <li>Monitor and evaluate resident satisfaction levels through surveys and feedback mechanisms</li> <li>Identify areas for service improvement through resident consultation and feedback analysis</li> <li>Develop action plans to address identified issues and implement solutions within PFI contractual frameworks</li> <li>Ensure compliance with PFI contract requirements regarding resident engagement and satisfaction</li> <li>Prepare and present a comprehensive annual report detailing the outcomes, achievements, and impact of scrutiny meetings over the year. Highlight key successes, areas for improvement, and recommendations for future actions to enhance community engagement and decision-making processes. </li> <li>Lead the creation of a bespoke quarterly newsletter tailored to the needs and interests of the community and key stakeholders. Collaborate with internal teams and external partners to gather relevant content, including updates, success stories, and upcoming initiatives. Ensure the newsletter effectively engages key stakeholders by highlighting achievements, opportunities, and community impact. Oversee the marketing and distribution of the newsletter through appropriate channels (e.g., email, social media, print) to maximise reach and engagement. Monitor feedback and analytics to continuously improve the newsletter's quality and effectiveness. </li> <li>Develop and produce a You Said, We Did" leaflet to communicate key achievements, actions, and future priorities to customers. Use insights from the annual contract management plan and customer satisfaction surveys to highlight successful outcomes and demonstrate how customer feedback has been addressed. Collaborate with relevant teams to gather data, success stories, and future goals. Ensure the leaflet is visually engaging, easy to understand, and tailored to the needs of the community. Include clear examples of what has been achieved and outline plans for further improvements or initiatives. Oversee the distribution of the leaflet through appropriate channels (e.g., direct mail, digital platforms, community hubs) to ensure it reaches a wide audience. Use the leaflet as a tool to foster transparency, trust, and ongoing engagement with customers. </li></ul>Project Management <ul> <li>Manage community development projects and initiatives within allocated budgets, report monthly on your budget breakdown accounting for any overspends.</li> <li>Coordinate resident involvement in asset management and maintenance programs</li> <li>Oversee community facilities and spaces within PFI developments</li> <li>Monitor and report on project outcomes and KPIs</li> <li>Actively promote the bungalow and its activities to the wider neighbourhood through various channels (e.g., social media, flyers, local partnerships) to increase visibility and participation. Build strong relationships with residents and stakeholders to ensure the bungalow remains a vibrant community hub.</li> <li>Ensure compliance with Riverside policies and procedures relating to equality and diversity, data protection, communication and health and safety</li> <li>Undertake personal development and training as necessary to keep up to date with housing legislation and service delivery skills</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Degree in Community Development, Social Work, Housing Management or related field</li> <li>Minimum 3 years' experience in community engagement or resident involvement</li> <li>Experience in stakeholder management and partnership working</li> <li>Ability to work with diverse communities and stakeholders</li> <li>Knowledge of housing regulations and resident involvement standards</li> <li>Strong understanding of social housing sector and resident engagement principles</li> <li>Excellent written and verbal communication skills and the ability to communicate effectively with people from a wide range of backgrounds</li> <li>Strong influencing and negotiation skills and experience of effectively managing internal and external stakeholders</li> <li>Ability to work autonomously and a can-do attitude</li> <li>Experience of seeking best practice to drive continuous improvements </li> <li>Ability to manage and prioritise own workload to achieve personal and team targets</li> <li>Experience of providing information, advice and guidance for customers seeking to move into employment, training, and related opportunities, including those experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time</li> <li>Understanding and knowledge of confidentiality, data protection and equality and diversity</li> <li>Awareness of the importance of health and safety issues</li> <li>Valid Driving License with access to a vehicle for business use</li></ul>Desirable <ul> <li>Knowledge of PFI contract management and performance monitoring</li> <li>Experience with resident satisfaction surveys and feedback analysis</li> <li>Understanding of social value measurement and reporting</li> <li>Familiarity with housing management systems</li> <li>Experience of managing and motivating teams and reporting on performance</li> <li>IAG or CIAG professional qualification or equivalent experience</li></ul>Additional Information <ul> <li>This role requires a DBS check and involves travel between different sites within the region. A valid UK driving license and access to a vehicle is essential. </li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

The Vacancy McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager (FTC 9 months) to lead their estate at Waveney Place, Harleston, Suffolk. This role is all about exceptional customer service for our retired residents, whether helping to ensure they are living in a safe and pleasant environment, or supporting them to organise community events and activities, you will help them make the best of their independent living. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £21,490.34 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a permanent basis in the Bradford area. You will deliver a high quality housing management service and making a real difference to our customers and the communities that they live in. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties <ul> <li>Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.</li> <li>Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.</li> <li>Spend 80% of your time out in our neighbourhoods.</li> <li>Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.</li> <li>Complete property inspections and tenancy checks to ensure tenancy obligations are being adhered to and tenancy records are up to date.</li> <li>Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.</li> <li>Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.</li> <li>Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. </li> <li>Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers</li> <li>Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . </li> <li>Work and contribute to investment/other projects when required.</li> <li>Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.</li> <li>Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.</li> <li>Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. </li> <li>Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives</li> </ul>Requirements <ul> <li>Experience of dealing with customers face to face in a housing related role</li> <li>Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.</li> <li>Knowledge of dealing with anti-social behavior complaints </li> <li>A passion for delivering excellent customer service and making a difference to the peoples lives.</li> <li>Awareness of customers diverse needs </li> <li>Flexible and adaptable approach to a changing and varied workload</li> <li>Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. </li> <li>Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.</li> <li>Excellent organisation, project management and time management skills </li> <li>Ability to prioritise, manage your own workload and to meet deadlines </li> <li>Self-motivated, driven and skilled at taking ownership </li> </ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul> <li>Salary of £32,507 up to £36,229 per year dependant on experience </li> <li>Essential car user allowance plus mileage </li> <li>Social Housing Pension Scheme with up to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Neighbourhood Housing Officer

About the role: To provide a high quality administrative support to the Housing Services in Newtown. Respond to daily housing general enquiries received by telephone, e-mail, social media and face-to-face. Provide support to people wishing to make an application to register with Homes in Powys. Manage routine 'Homes in Powys and homeless applications, registrations, enquiries and verification, referring and working with Housing Officers. Provide full admin support to all the Housing Officers. About you: - Good oral and written communication skills. - Able to be flexible and organised. - Happy using computers. - Pleasant and helpful manner when dealing with members of the public. - Able to work well in a team. What you will do: - administrative and day-to-day housing management support. - deal with general enquiries regarding housing and homelessness. - management of routine 'Homes in Powys' and homelessness applications. - assist the Housing Officers daily with general administrative duties e.g preparation of tenancy documents. - be responsible for letting and the management of Housing garages. If you have any questions about the role, please contact: Ceri Davies - Recruiting Manager <a href="mailto:recruitment@powys.gov.uk" target="_blank">recruitment@powys.gov.uk</a> This position has a requirement for a Standard DBS Check

Housing Assistant

The Vacancy Amplius is dedicated to empowering individuals to live independently. As an Independent Living Advisor (known internally as a Life24 Advisor) you'll play a key role in making this happen. You'll assist new customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing. Salary: £27,931.25 per year Contract: 9-month Fixed Term Contract Your week: 36.25 hours (Monday to Friday 8.45am - 5pm) with participation in an Out of Hours rota. Location: Hybrid, with a weekly presence in either our Rushden, Peterborough, Boston or Milton Keynes office. This role involves travel throughout the Bedfordshire area, and occasionally Northants. Snapshot of your role <ul> <li>Help new customers settle into the scheme and local area.</li> <li>Respond to emergency calls, including 24-hour response service participation.</li> <li>Maintain regular contact with customers and build rapport within schemes.</li> <li>Conduct property viewings and ensure customers understand support services.</li> <li>Assist customers in raising and monitoring property repairs.</li> <li>Carry out risk assessments and monthly Health &amp; Safety compliance checks.</li> <li>Ensure high standards of scheme presentation, cleanliness, and noticeboard updates.</li> <li>Maintain accurate customer records and ensure contact details are up to date.</li> <li>Conduct equipment checks, arrange repairs, and manage stock levels.</li> <li>Raise safeguarding referrals and monitor ongoing cases.</li> <li>Liaise professionally with Amplius partners and external agencies.</li></ul>Your toolkit for success <ul> <li>Experience using tailored computer systems, smartphones, and tablets.</li> <li>Proficient in MS Office (Word, Excel, Outlook, OneDrive) and Microsoft Teams.</li> <li>Strong administrative skills to maintain accurate customer records.</li> <li>Experience working both independently and as part of a team.</li> <li>Ability to plan and manage workload with minimal supervision.</li> <li>Previous experience in a customer-facing role.</li> <li>Excellent listening and problem-solving abilities.</li> <li>Understanding of GDPR and customer confidentiality.</li> <li>Flexible approach to change and new challenges.</li> <li>Experience of lone working in a dynamic environment.</li> <li>Confident using Teams for chat, meetings, collaboration, and screen sharing.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves. <ul> <li>28 days annual leave (plus bank holidays)</li> <li>Enhanced maternity, paternity, and adoption leave</li> <li>Paid qualifications and professional subscriptions</li> <li>Pension contribution up to 10%</li> <li>Health and wellbeing support</li> <li>Carers leave</li> <li>Cycle to work scheme</li> <li>Electric car lease scheme</li> <li>Paid fertility and maternity leave</li> <li>Financial Wellbeing support</li> <li>Free flu jabs</li> <li>Life assurance</li></ul>Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ️Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Our values We're committed to inclusivity, respect, and integrity. We encourage all of our colleagues to embody these values, working together to create a positive, empowering environment. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 1 July Phone screening: 4 July Interviews: 8 July We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Advisor

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Recovery Coordinator to join our Birmingham service, working specifically with prison leavers to improve outcomes and continuity of care rates on release. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: East Hub - Stechford, Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Work alongside the Entry Into Service team with a focus on managing all prison leaver referrals for the relevant hub in the community</li><li>Complete and log accurately all relevant assessments and interventions such as triages, alcohol audits, SADQs, recovery assessments, criminal justice assessments, risk assessments, DBST and harm reduction amongst other interventions</li><li>Support with NMP medical appointments, nurse reviews and psychosocial support as and when required</li><li>Promote engagement with external professionals and agencies whilst maintaining a service user led focus around community involvement</li><li>Work and liaise with other agencies involved with the service user's broader care plan including hospitals, GPs, community mental health teams, probation, police, prisons, housing and pharmacies</li><li>After completion of appropriate training or demonstration of relevant experience, carry out key harm reduction strategies such as offering Needle Exchanges and distribution of Naloxone</li><li>Adhere to safeguarding policies and complete outreach interventions such as home visits or joint appointments with associated professionals to clients, where required</li><li>Professional development through involvement with wider community hub activities by supporting open access responsibilities where possible</li></ul>About you: <ul><li>Experience in managing caseloads of people ideally within a CQC registered service or similar</li><li>An understanding of drug and alcohol issues and experience of working within a related field</li><li>An understanding of the criminal justice system and experience of working within a related field</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information e.g. case management reports and high-risk referrals</li><li>Excellent time management skills and an ability to work on own initiative, prioritising accordingly</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering the wider service and specific team objectives</li><li>Good working knowledge of mental health interventions, services, and good practice</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week along with an Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, cycle to work etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached job description for a more detailed outline of responsibilites and person sepecification. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please note: This post is subject to a Disclosure and Barring Service (DBS) Enhanced Adult check. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 14/7/2025 Closing Date 10/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ollie Moseley | <a href="mailto:ollie.moseley@cgl.org.uk" target="_blank">ollie.moseley@cgl.org.uk</a> | 07551843438 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Manchester team. We have an exciting opportunity for 3 Recovery Coordinators to join our Manchester Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Manchester service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 21/7/2025 Closing Date 13/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tez Pearson | <a href="mailto:Tez.Pearson@cgl.org.uk" target="_blank">Tez.Pearson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Vacancy Name Recovery Coordinator Vacancy No VN5261 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location North East Location Region North East Location City North East Location Postal Code Interview Date 21 Jul 2025 Job Details Everyone is different. At Waythrough we value your difference. Join our inclusive organisation.' Recovery Coordinator Location: County Durham/North East Working week: Usually Monday-Friday 9:00am-5:00pm, however can include evenings and Saturday 9am - 12pm on a rota'd basis. We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a Recovery Coordinator working for Waythrough. Who you'll be working with... The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Sustained Recovery, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. About the role... At Waythrough, we're excited to offer a variety of opportunities across several locations - including Central Durham, Bishop Auckland, Horden, Peterlee, and Consett. As part of our recruitment process, we'll be in touch to learn more about your preferences for both role and location. You'll also receive a full breakdown of the specific job criteria, so you'll have a clear picture of what's involved and how you can make a real impact. Role Overview Each role offers the opportunity to make a real and lasting impact on individuals and communities while working as part of a supportive and skilled multidisciplinary team. You will enjoy variety in your day-to-day responsibilities, develop strong relationships and build trust with service users, and gain valuable experience in person-centred planning and care coordination. Most importantly, you'll contribute to meaningful and sustainable change in people's recovery journeys. Key Duties: <ul><li>Manage an adult caseload of clients with drug and alcohol issues, reviewing on-going care and treatment and liaising closely with a full range of workers and skills within the multi-agency team, including family members and significant others.</li></ul><ul><li>Devising, implementing, and reviewing ongoing recovery and treatment plans.</li></ul><ul><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li></ul><ul><li>Reduce drug or alcohol-related harm to individuals and the wider community.</li></ul><ul><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li><li>Support with evening and weekend clinics when needed. </li></ul>Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. About you... We are looking for individuals who are caring, compassionate, and non-judgemental, with the ability to listen openly and actively to the concerns and needs of others. The right candidate will be someone who can build trusting relationships, provide support with empathy, and create a safe space for individuals to explore change. You will be committed to educating, advising, and empowering people using motivational tools and techniques to raise awareness and inspire positive change and personal progression. Full training will be provided in delivering 1-2-1 therapeutic interventions, so a willingness to learn and grow within a supportive team is essential. Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,242.40 - £30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 06 Jul 2025

Job Description Housing Needs Review &amp; Improvement Manager (Job number: 3609) Salary: £48,969 Grade: Level 4 Zone 2 Location: 5 Pancras Square, N1C 4AG Contract Type: Permanent Hours: 36 per week,full time Closing Date: Monday 7th July at 23:55 Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About Camden Camden is building a borough where everyone can thrive. We're home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We're working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We're looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services. The Role As the Housing Needs Review &amp; Improvement Manager you will lead Camden's housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant. This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You'll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service. About You You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards. You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes. To view the Job Profile, please CLICK HERE or copy and paste the below in to your browser: <a href="http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/document?inline" target="_blank">http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/11012338/file/documen…</a> What We Offer At Camden, you'll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme. Visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit '<a href="http://www.camdenjobs.co.uk/staff-benefits" target="_blank">www.camdenjobs.co.uk/staff-benefits</a>' for more details. Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at <a href="mailto:resourcing@camden.gov.uk" target="_blank">resourcing@camden.gov.uk</a> or post to 5 Pancras Square, London, N1C 4AG.

Housing Needs Improvement Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Birch Court development based in Morriston, Swansea. Built in 2016, Birch Court is a Retirement Living development that consists of 49 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Hourly rate: £21,490.34 per annum Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About the role The University of Sussex is seeking an accomplished and experienced housing professional to join the Housing Management Team to lead and develop our Private Sector advice service to students. The purpose of the role is to develop a coordinated operational and strategic approach to enhance our private sector advice service for students. You will also support the Accommodation Services Manager with the promotion of the returning students waiting list through signposting and organising events. You will lead on signposting of community complaints to the appropriate agencies. About you The University is looking for an individual that can demonstrate strong planning and organisational abilities, complemented by excellent interpersonal skills that enable quick rapport building. You will possess effective oral and written communication skills, supporting clear interactions with both colleagues and customers. You will be capable of working independently or collaboratively within a small team, showing flexibility and initiative. Your problem-solving skills allow you to assess issues and make routine decisions autonomously. Proficient in Microsoft Office Suite, you will manage workloads efficiently and are also capable of offering pastoral support to other members of the team when needed. About our Division The Estates, Facilities and Commercial Services Division is vibrant and dynamic. We are continuously adapting to change and needs of our Students, Faculty, Visitors, and Permanent staff to deliver a great service. You can see our presence all around campus and we work behind-the-scenes to ensure an on-site positive experience for all. Over the last 5 years we have developed the East Slope, now we are working on the Developing of the West Slope: a mix of student housing and spaces for learning, socialising, and student wellbeing services. We are also thrilled to be working on Sustainability Sussex. Our vision is clear. Our strategic goal is for this University to be one of the most sustainable universities in the world. Please find further information regarding the division at Estates, Facilities and Commercial Services: University of Sussex Why work here Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme. Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it's our people that make us great and we want you to be part of that. Find out more about our reward and benefits package. Find out about our equality, diversity and inclusion Further Key Information Please contact <a href="mailto:s.cotton@sussex.ac.uk" target="_blank">s.cotton@sussex.ac.uk</a> for informal enquiries. For full details and how to apply see our vacancies page The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds. The University requires that work undertaken for the University is performed in the UK. Visa Sponsorship Queries: This role may be eligible for sponsorship. Please consult our Skilled Worker Visa information page for further information about Visa Sponsorship.

Senior Housing Officer (Private Sector Advice) Ref: 41027

We have an excellent opportunity to join our neighbourhoods team for 9 months on a maternity cover basis. You will be working with a warm and welcoming team who are friendly as they are professional. This role is all about managing tenancies and neighbourhoods on your patch, As someone who enjoys being visible you will be the type of person loves engaging with our customers. As a Housing officer, a typical day might include: <ul><li>Proactively managing tenancies and taking the necessary enforcement action.</li><li>Dealing with all aspects of the allocation and letting process.</li></ul><ul><li>Coordinating mutual exchanges, successions, or other tenancy changes.</li><li>Carrying out regular neighbourhood audits and developing neighbourhood plans to improve the communities we work.</li><li>Working closely with other departments including Income Management, Safer Communities and Asset Management. </li><li>Ensuring that safeguarding and support concerns are identified, reported and actioned.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, and following relevant processes and protocols.</li><li>Health and safety inspections and checks of our schemes and blocks.</li><li>Engaging with customers to improve the area they live, and the services we offer.</li><li>Liaising with partners, agencies and stakeholders.</li><li>Accurately updating the housing management system, along with the systems and portals of our partners.</li><li>Playing an active role in corporate projects or groups.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Proven housing experience, with a well-developed knowledge of housing management practice and legislation.</li><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>Strong communication, negotiation and influencing skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul><ul><li>What will make you stand out from the crowd:</li><li>Enthusiasm and passion for delivering outstanding customer service. </li><li>New ideas to challenge the way of doing things.</li><li>Positivity and the ability to embrace change.</li><li>A drive to achieve excellent results.</li><li>Solution driven with the ability to analyse complex issues and develop and deliver effective and positive outcomes. </li></ul>Being part of the Acis team, you'll get: <ul><li>Generous holiday entitlement - 25 days annual leave plus bank holidays (pro rata)</li><li>Pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit as part of our pension scheme</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

Housing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role We are looking to recruit a Community Manager to join our site in Gravesend. Reporting to the BTR Associate, this is an exciting opportunity to join a rapidly expanding area of the business. On a daily basis, you will be responsible for leading a team, ensuring all staff are aware of their roles and responsibilities. As well as overseeing budgets and managing annual forecasts you will also manage the lettings process for renewals, leading on the development of a marketing strategy. At Places for People, we are committed to a safe working environment, so a basic DBS check is mandatory. More about you The successful candidate will have a proven track record of leading and managing teams. Proficiency with IT packages such as Word and Excel and excellent communication skills is also desired along with experience within the property sector. The successful candidate will have: <ul> <li>A proven track record of leading and managing teams,</li> <li>Experience working with MS Word and Excel, </li> <li>Experience of working within the property industry,</li> <li>Excellent communication skills, </li> <li>Excellent stakeholder engagement skills.</li> </ul>The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Excellent holiday pay and sick pay <ul> <li>Pension with matched contributions</li> <li>Training</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Community Manager

Full time, permanent, 35 hours per week, 52 weeks per year Scale 4, SCP 8-11 Salary: £31,434 - £32,817 (FTE) Required July/August 2025 You are an excellent leader; we are a top performing Trust. Together, we can create truly exceptional schools. About the Role City of London Academies Trust (COLAT) is seeking to appoint a Premises Officer starting in July/August 2025. In this exciting new role you will be part of the premises staff, managing the school site and environment, inspecting and carrying out repair work, ensuring that the site is health and safety compliant. You will have experience of working in a similar role in a school or college. Working hours for this role are 7.00am - 15.00pm. The role will require the post holder to have a flexible attitude to working hours i.e. prepared to work outside normal working hours and days when required, including out of hours and call outs. There are also INSET training days and after school training days throughout the academic year which you are expected to attend. About Us COLAT is driven by the ambition to bethe best. We believe exceptional leaders create exceptional schools; they transform lives and shape the future of every student. COLAT currently oversees six secondary academies, three primary academies and one sixth form centre all located in north, south and east London. We combine the heritage and tradition of the Corporation of London with a genuinely innovative, enterprising, and entrepreneurial ethos. We are also committed to providing training and development to all our staff, plus excellent career advancement opportunities within this evolving Trust. Our Academy City of London Academy Highgate Hill, opened as a mixed, all-ability, non-denominational academy in September 2017, and is housed in a lovely building with excellent facilities for students, staff and the community. With the support of our enthusiastic students, diligent staff, supportive parents and cohesive governing body, we strive to provide a calm and purposeful learning environment underpinned by high expectations. City of London Academy Highgate Hill is based in the heart of an evolving community in Islington, and we value the diversity of our workforce. We welcome candidates from all backgrounds to join our team. Our academy was previously Mount Carmel Catholic College for Girls and we are now a mixed, non-denominational academy. We have created an excellent academy with high levels of achievement and self-discipline, and a curriculum designed to help students achieve the best personal and academic standards. Our academy offers high-quality facilities, including modern science and technology labs, creative arts spaces, and well-equipped sports facilities. We pride ourselves on our personalised approach, with small class sizes and strong pastoral care to ensure that each student receives the attention they deserve. Our outstanding academic sixth form which opened in September 2022, which is modelled on the Newham Collegiate Sixth Form, City of London Academy, attracts exceptionally bright and motivated young people, and provides an inspiring environment where students are challenged to achieve their best, preparing them for top universities and successful careers. In our academy, we expect students to work hard and to show dedication and commitment to their education. There are clear boundaries and rules which students must adhere to at all times. They must exhibit exemplary character and conduct and demonstrate respect, kindness and politeness towards each other and the adults. In return, we provide them with an excellent education both in terms of examination success and personal development helping them develop the skills and values they will need to be successful in later life. About you You will be organised and a team player. You will have the ability to build effective relationships with students and deal with unexpected situations during the school day. You must also be willing to undertake further training. You will be expected to manage your own workload and prioritise work appropriately. Excellent communication skills both oral and written are an essential part of the role to be able to deal with staff, students, parents and external agencies. If you match our ambition and want to join our dedicated team of professionals, we would love to hear from you. Candidates must address the person specification in no more than 1,000 words. Applications must be submitted via the TES portal on the following link: <a href="https://www.tes.com/jobs/employer/-1084149" target="_blank">https://www.tes.com/jobs/employer/-1084149</a> If you require any other details, or would like an informal discussion, please contact <a href="mailto:enquiries@highgatehill.cola.org.uk" target="_blank">enquiries@highgatehill.cola.org.uk</a> or <a href="mailto:hr@highgatehill.cola.org.uk" target="_blank">hr@highgatehill.cola.org.uk</a> Closing date for applications 21.00pm Sunday 6 July 2025 We plan for interviews to take place on week commencing Monday 7 July 2025 or week commencing Monday 14 July 2025. City of London Academies Trust supports Equal Opportunities Employment. City of London Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks in line with Keeping Children Safe in Education, including enhanced DBS checks and a willingness to demonstrate commitment to the standards which flows from City of London Academies Trust vision and values. The role is covered by part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. City of London Academies Trust Company Registration No. 04504128

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