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Department:&nbsp;Affordable Homes Reports to:&nbsp;Service Manager – Housing Assets Team:&nbsp;Surveyors (x4), OT (x1), Adaptations Surveyor (x1), Lands Officer (x1), Retrofit Team (x3)<h3>About the Role</h3>We are seeking a dynamic and experienced&nbsp;Operations Manager – Planned Maintenance&nbsp;to lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.<h3>Key Responsibilities</h3><ul><li>Lead the delivery of the Council’s planned maintenance and capital investment programmes.</li><li>Manage and motivate a team of surveyors and specialists to deliver high-performing services.</li><li>Oversee procurement, contract management, and compliance with financial and regulatory standards.</li><li>Ensure accurate stock condition data and effective asset management planning.</li><li>Drive service improvement through performance monitoring, resident feedback, and innovation.</li><li>Represent the Council in meetings with stakeholders, residents, and external partners.</li></ul><h3>What We’re Looking For</h3>We’re looking for a confident leader with:<ul><li>Full membership (or working towards) of RICS or CIOB and a relevant degree.</li><li>A strong background in contract/project management within housing or a related field.</li><li>Excellent knowledge of building technology, asset management, and housing systems.</li><li>Proven ability to manage budgets, lead teams, and deliver results under pressure.</li><li>Strong communication, negotiation, and IT skills, including use of databases and reporting tools.</li><li>A customer-focused, innovative, and flexible approach to service delivery.</li></ul>A retrofit qualification and experience working in or with local authorities would be advantageous.<h3>Other Requirements</h3><ul><li>A full driving licence and access to a vehicle for business use.</li></ul><h3>Why Join Us?</h3>At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.Closing Date: 9am 7 September 2025Interview Date: To be confirmed

Operations Manager – Planned Maintenance

We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.Everything you need to knowWe’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.What you will be doing<ul><li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li><li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li><li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li><li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li><li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li><li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li><li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li><li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li></ul>What you will bring to the role<ul><li>Educated to degree level or equivalent experience in a relevant field.</li><li>Full driving licence and access to your own vehicle.</li><li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li><li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li><li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li><li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li><li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li><li>A track record of developing successful bids and securing external funding for housing initiatives.</li><li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li><li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li></ul>What’s in it for youWe are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.Other benefits include:<ul><li>Enhanced annual leave of 31 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li></ul>Find out moreFor an informal discussion about this role, please get in touch with Alison Simmons on:01732 227272Best chance of being shortlistedRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.Closing date: 7th September 23:59Interview date: 25th September&nbsp;<h4>Equal Opportunities</h4>Sevenoaks – Working for Equality. We welcome applications from all sections of the community.Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<h4>How to apply</h4>Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.<h4>Further information on this vacancy</h4><ul><li><a href="https://ats-sevenoaks.jgp.co.uk/vacancies/319864/documents/761222" target="_blank">Housing Policy Enforcement Manager</a></li></ul>

Housing Policy and Enforcement Manager

A place to create moments that matter&nbsp;Location: Ballard Court, Camberley, OnsiteSalary:&nbsp;£31,947 per annum including regional uplift.&nbsp;Permanent, 35 hours per week, Monday – Friday 9am-5pm.&nbsp;Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;The roleAt a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes&nbsp;everyone deserves a place to call home - and is committed to making that a reality.As a&nbsp;Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.What You’ll Do:<ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters:You won’t just be managing housing - you’ll be&nbsp;creating safe, supportive environments&nbsp;where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.To view/download the Specialist Housing Partner (Scheme Manager) job description please click <a href="https://www.accentgroup.org/media/sytm1hfb/specialist-housing-partner.pdf" target="_blank">here</a>.SalaryThe Specialist Housing Partner&nbsp;(Scheme Manager) salary is&nbsp;£29,580 per annum&nbsp;for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus a regional uplift of £2,367 per annum.About you&nbsp;&nbsp;<ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check.InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Scheme Manager)

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We are seeking talented individuals to join our Housing Academy team during an exciting period for the Housing sector. The Housing Academy is a registered training provider dedicated to supporting professional development through qualifications from Level 2 to Level 5, delivered online, face-to-face, or blended.The role involves delivering high-quality learning and assessment, supporting quality assurance, developing learning materials, and enhancing the learner experience through tailored support and feedback. We operate a hybrid model, with opportunities for both permanent and contractor tutors.You will support our ongoing commitment to quality assurance and the development of learning materials and assessments across the Housing Academy’s provision. The role will focus on enhancing the overall learner experience through the provision of a high level of support, comprehensive feedback and guidance tailored to meet a wide variety of learners needs.We operate a hybrid model, with some tutors working alongside our team on a contractor basis and whilst we are looking at the recruitment of permanent tutors as a priority, please do also talk to us if you are interested in joining our bank of contractors – we would love to hear from you! &nbsp;Candidates should have proven experience of delivering and assessing housing qualifications, a background in the Housing Sector, and a passion for education and excellent learner support.How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager, via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications:&nbsp;Wednesday 10 September 2025 (noon)Interviews due to take place:&nbsp;Tuesday 23 and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Housing Academy tutor

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp;About you&nbsp;We are looking for an exceptional individual, to support the delivery of high-quality and fit for purpose learning experiences across our Housing Academy provision.The Housing Academy provides everyone within the housing sector with the opportunity to continue their professional development through online qualifications and training.You will play a key role in assisting with the development and implementation of quality assurance mechanisms providing support for the tutors and verifiers, to ensure a high level of service for learners and organisations to meet Awarding Organisation and regulatory requirements.&nbsp;To succeed in this role, you will have proven experience of working in an educational setting with experience of internal verification processes. Excellent organisational and project management skills with an understanding of the key elements of course delivery and presentations and substantial experience of working in an educational setting. Experience of managing and monitoring workloads with excellent communication and interpersonal skills to support the tutors and contracting team, assisting with the provision of training and development.&nbsp;How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Wednesday 10&nbsp;September 2025 (noon)Interviews due to take place: Tuesday 23&nbsp;and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Academy quality and delivery officer

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Office base - Stratford upon Avon Coverage - Stratford / South Warwickshire We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

<ul><li>Income_Recovery_Officer_JD_PS_Aug25</li><li>Candidate_Pack_-_People_Directorate_-_June_2025</li></ul>Please apply online via the link provided. Please include a personal statement with your CV specifying why you are applying for this vacancy. We have an exciting opportunity for an Income Recovery Officer to join us on a permanent, full-time basis. At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service. About you... We are looking for someone with sound experience of working in a rent or housing service and dealing with finances, ideally in the social housing sector. You will have a good understanding of best practice in management of income recovery, debt counselling and debt collection. With excellent communication skills and the ability to work to deadlines, you will be able to manage your time and resources effectively. About the team... The Housing Management team is a small but busy team providing an extensive and responsive property management service to homeless clients placed into temporary accommodation procured by the council. Sitting within the Welfare and Housing service, the team support each other by working closely together to achieve the right results by using a holistic approach with clients who are homeless or at risk of homelessness. Key responsibilities... <ul><li>To provide a high-quality income management service and be responsible for the arrears management and income collection of a specified caseload.</li><li>Maximising income through the effective collection of rent and service charge income, giving appropriate advice and guidance to residents in respect of rent, other tenancy charges and arrears. </li><li>Take a proactive approach to recover and prevent rent arrears through the management of individual rent arrears cases. Ensuring that tenants are notified of any arrears at the earliest opportunity, including setting of arrangements, issuing statements or recommending further steps such as court action in line with agreed procedures and targets.</li><li>Engage with residents in order to negotiate and sustain payment arrangements through a variety of communication methods. Contact will include home visits and working outside of core hours where necessary.</li><li>Assist tenants in maximising income and give advice or where appropriate, referrals on money management matters, empowering and signposting residents to find solutions and appropriate support.</li></ul>Our benefits... <ul><li>25 days* annual leave increasing to 28 days* after 3 years' continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.</li><li>Hybrid working opportunities to support your wellbeing and work-life balance. </li><li>Local government pension scheme, with life insurance cover.</li><li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li><li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li><li>Career development through internal and external training opportunities. </li><li>Enhanced maternity, paternity, adoption and fostering leave. </li><li>Employee Assistance Programme (EAP) to support your health and wellbeing</li><li>Inclusive and social working environment with a variety of staff networks and a sports and social club. </li></ul>*(pro rata for part time) Find out more about all our benefits or see the candidate pack. Our values... At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you. Reasonable adjustments... We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process. Find out more about reasonable adjustments. Interview date... Interviews will be held on 18th September 2025. Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible. Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration. Want to ask us a question? For an informal discussion or to ask any questions about this role, please contact: Michelle Farrell : Housing Management Team Leader : 01344 351612 Claire Dudley-Morgan : Housing Management Team Leader : 01344 351395 Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. We can only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. No agencies please. Salary range <ul><li>£30,753 - £36,141 per year</li></ul>

Income Recovery Officer

We have an exciting opportunity for an Income Recovery Officer to join us on a permanent, full-time basis. At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service. About you... We are looking for someone with sound experience of working in a rent or housing service and dealing with finances, ideally in the social housing sector. You will have a good understanding of best practice in management of income recovery, debt counselling and debt collection. With excellent communication skills and the ability to work to deadlines, you will be able to manage your time and resources effectively. About the team... The Housing Management team is a small but busy team providing an extensive and responsive property management service to homeless clients placed into temporary accommodation procured by the council. Sitting within the Welfare and Housing service, the team support each other by working closely together to achieve the right results by using a holistic approach with clients who are homeless or at risk of homelessness. Key responsibilities... <ul><li>To provide a high-quality income management service and be responsible for the arrears management and income collection of a specified caseload.</li><li>Maximising income through the effective collection of rent and service charge income, giving appropriate advice and guidance to residents in respect of rent, other tenancy charges and arrears. </li><li>Take a proactive approach to recover and prevent rent arrears through the management of individual rent arrears cases. Ensuring that tenants are notified of any arrears at the earliest opportunity, including setting of arrangements, issuing statements or recommending further steps such as court action in line with agreed procedures and targets.</li><li>Engage with residents in order to negotiate and sustain payment arrangements through a variety of communication methods. Contact will include home visits and working outside of core hours where necessary.</li><li>Assist tenants in maximising income and give advice or where appropriate, referrals on money management matters, empowering and signposting residents to find solutions and appropriate support.</li></ul>Our benefits... <ul><li>25 days* annual leave increasing to 28 days* after 3 years' continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.</li><li>Hybrid working opportunities to support your wellbeing and work-life balance. </li><li>Local government pension scheme, with life insurance cover.</li><li>Electric vehicle salary sacrifice scheme (subject to eligibility).</li><li>Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)</li><li>Career development through internal and external training opportunities. </li><li>Enhanced maternity, paternity, adoption and fostering leave. </li><li>Employee Assistance Programme (EAP) to support your health and wellbeing</li><li>Inclusive and social working environment with a variety of staff networks and a sports and social club. </li></ul>*(pro rata for part time) Find out more about all our benefits or see the candidate pack. Our values... At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you. Reasonable adjustments... We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting <a href="mailto:recruitment@bracknell-forest.gov.uk" target="_blank">recruitment@bracknell-forest.gov.uk</a>. We will work with you to support you throughout the process. Find out more about reasonable adjustments. Interview date... Interviews will be held on 18th September 2025. Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible. Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration. Want to ask us a question? For an informal discussion or to ask any questions about this role, please contact: Michelle Farrell : Housing Management Team Leader : 01344 351612 Claire Dudley-Morgan : Housing Management Team Leader : 01344 351395 Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. We can only accept applications from candidates currently residing in the UK. Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. No agencies please. Equal Opportunities Bracknell Forest Council - Working for Equality. We welcome applications from all sections of the community. How to apply Please apply online via the link provided. Please include a personal statement with your CV specifying why you are applying for this vacancy. Further information on this vacancy <ul> <li>JD &amp; Person Specification</li> <li>Candidate Pack</li> </ul>

We are currently recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation. To provide a customer focused, pro-active service to help residents secure their housing choices. The successful post holder will be subject to a Standard DBS check. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> In return we offer you: <ul><li>Generous annual leave entitlement</li><li>Generous local government pension scheme package</li><li>Access to wider training and development qualifications</li><li>Flexible working scheme</li><li>Travel plan discounts</li><li>Car Benefit Scheme from Tusker </li><li>Access to CAREFIRST advice &amp; counselling service</li><li>Employee discount scheme for national and local retailers</li><li>The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - <a href="https://www.childcarechoices.gov.uk/" target="_blank">https://www.childcarechoices.gov.uk/</a></li></ul>We're committed to making Medway carbon neutral by 2050. We have developed an action plan to ensure we play our part in addressing the climate emergency. Our declaration fits into our Council Plan priority of making Medway a place to be proud of. The main outcome being a 'clean and green environment'. All Medway Council staff can access an additional day's paid leave to undertake a volunteering activity which supports climate change. Our organisation: Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula. Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively. Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile Equal Opportunities Commitment Statement Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction. For further information please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£31,283 - £37,181 per year</li></ul>

Housing Options Officer

Vacancy Summary Employer: Waverley Borough Council Salary: Salary range £37,039 - £39,794 per annum Location: Surrey - with hybrid working Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 22/08/2025 at 09:00 Reference: HCE/25/318759 Vacancy Description Do you want to be part of an experienced, successful, and enthusiastic team? We are looking for a highly motivated team player to join our Housing Options Team. The Housing Options Team areresponsible for preventing and relieving homelessness under the Homelessness Reduction Action 2017 and as well as managing the Council's Housing Register. Reporting to the Housing Options Manager you will carry out assessments of homeless applications to determine what statutory duties are owed to customers. You will then help customers either retain their existing accommodation or help them secure alternative accommodation. You will have your own caseload and participate in the team's duty rota. The role requires excellent communication and negotiation skills with a wide range of people and organisations. Your experience of working in a challenging front line homelessness or similar service will help you to remain calm under pressure while delivering the highest levels of customer service. You will have a good understanding of the homelessness legislation and state benefits as well as having excellent IT skills and the ability to keep accurate records and meet deadlines. Waverley Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. Waverley is an ambitious, dynamic, and innovative local authority. Key to our success is our commitment to team working and ongoing development of our high performing, highly engaged workforce, who all share in the delivery of the organisation's values and corporate objectives. Waverley is a beautiful place, consistently rated as one of the best places in the Country to live and to work. The borough is within easy reach of London and the south coast. The role will be a mixture of Office and Home Working (Hybrid) and the post holder will have a valid driving licence and a vehicle available for work purposes. Closing date for applications: 22nd August 2025. Interview date: To be confirmed About us - In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - Working at Waverley Borough Council | Waverley Borough Council The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process. How to apply To apply for this vacancy, click the "Apply Online" link. If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page. Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button. You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process. If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.

Housing Manager Gateshead Permanent Full Time (37.5 hpw) Salary £32,000 p.a. Great benefits including 34 days leave and a Health Cash Plan! Home, a place where you belong Step into our role of Housing Manager where you shape your patch, support your customers and see the difference you make every day. At Home Group you get the backing of national a organisation with the feel of a close-knit team. Enjoy the freedom to make decisions that matter, have variety in your week and a real chance to grow your career, all while working somewhere that truly values you. Typical day as a Housing Manager <ul><li> Be visible and proactive on estates, building strong relationships with our communities. </li><li> Manage multiple patches and neighbourhoods, supported by Community Housing Assistants. </li><li> Tackle anti-social behaviour and respond to customer queries and complaints. </li><li> Oversee the voids process, working closely with local authorities. </li><li> Carry our estate inspections, meet contractors on site, and complete safety and compliance checks. </li></ul>You'll go home each day knowing that you have helped change our customers lives for the better, here, at one of the Top Ten Great Places to Work in the UK! What's in it for you? <ul><li> 34 days leave (including bank holidays and a "me day") with the option to buy 5 more </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li><li> Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. </li></ul>About You <ul><li> Housing sector experience with knowledge of housing management, housing law and ideally universal credit </li><li> CIH Level 3 or willingness to work towards it </li><li> Organised, methodical, proactive and positive </li><li> Passionate about delivering excellent customer service </li><li> Resilient when handling challenges and complaints </li><li> Confident working with external partners and stakeholders </li><li> You will though, spend most of your time out in our local estates, all while still being part of a supportive team. </li></ul>Job details <ul><li> Hybrid role: 2/3 days in Gateshead, Tyne and Wear and the local region </li><li> 1 office anchor day at One Strawberry Lane, Newcastle, plus home based admin </li><li> There be some flexibility to adapt your working hours (to discuss at interview) </li><li> Mostly Monday-Friday, with occasional evening meetings, but you will be able to manage your own diary </li><li> Vehicle insured for business use required, but we pay for your mileage </li><li> You'll need a Standard DBS check done and we pay for that </li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply. Sometimes we close a job early, so don't delay or you might miss out. You can even learn more about our benefits on our website. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Income Recovery Officer Salary: £34,107Hours: Full time (35) - Hybrid Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices. Key Responsibilities: <ul><li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li><li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li><li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li><li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li><li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li><li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li></ul>Experience and Qualifications Required: <ul><li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li><li>Educated to GCSE level with a grade C or above in English and Maths.</li><li>Proficient in using computer systems, including spreadsheets and various software packages.</li><li>Knowledge and understanding of Housing and Welfare benefits.</li><li>Previous experience engaging with customers or service users.</li></ul>Why Join Us? Competitive Salary: £34,107 Generous Leave: 33 days of annual leave including Bank Holidays (pro rata). Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts. Career Development: Access to training and development opportunities Wellbeing Support: Health and wellbeing services. Fitness Facilities: Free access to our on-site gym. About Us: Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services. With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities &amp; Disability Confident Employer. Salary range <ul><li>£34,107 per year</li></ul>

An exciting opportunity has arisen to join the leadership team of the Communities department at Sefton Council. This role gives you an opportunity to contribute to the delivery of the best possible outcomes for our communities and for you to play an active role in the leadership, management, and development of services within the Communities department and beyond. You will provide a strong, visible, and proactive leadership approach to working collaboratively within our localities. In this role you will have responsibility for delivering the Council's operational statutory homelessness services. What you will need to succeed We are looking for someone exceptional that can evidence a proven track record, or strongly demonstrate ability, of leadership and management experience within Local Government or a large complex organisation. We want someone that can work effectively and in partnership with a wide range of communities, partner agencies, private sector suppliers, public services, voluntary bodies, and statutory authorities. We want applicants that can show evidence of successful financial and resource management, including project management, managing conflicting priorities, applying rigorous monitoring and control procedures, procurement and establishing value for money. Applicants will also demonstrate high levels of strategic thinking with the ability to translate this into operational practice. Technical knowledge of homelessness legislation and experience of working within homeless, and homeless prevention, services would be advantageous. To succeed in this role, you will have resilience and will be comfortable managing competing priorities whilst working with stakeholders at a senior level. You will enjoy working in an innovative, fun, and engaging way and be able to work collaboratively to find impactful solutions. As an experienced manager you will understand how to manage a team in a fast-paced environment whilst delivering high productivity and performance. If you possess these attributes, please apply for this role. Your confident and connected Borough Sefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough. Sefton has a strong track record of partnership working and for having a motivated and dedicated workforce that is resilient and adaptable. This puts the Council in the best possible place to meet the challenges and opportunities ahead. This post is offered on a permanent contract basis. Provisional Interview Date - 23/09/2025 Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please fully complete the online expression of interest. Further information on this vacancy <ul> <li>Guidance Notes - Completing an Application Form</li> <li>Job Desc / Person Spec</li> </ul>

Homeless Support Team Manager (R)

<ul><li>Letting_Officer_-_Role_Profile_Feb_2024</li></ul>Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Lettings Officer - 6896 Contract Type: 12m FTC , Full Time, 35 hours Salary: from £32,881 per annum (London weighted salary) dependant on experience (plus ECU* if policy requirements are met) Reporting Office: London, Stratford Working Location: Covering West Region (North and West London, but may require cover outside of the M25) Persona: Agile - 1 to 2 days office attendance is required and this may increase during training periods. Attendance to sites will be required. Working Pattern: Monday to Friday Closing Date: 21st August 2025 - 23:00 Interview Dates: on a date to be confirmed. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile - Lettings Officer.pdf Join our Lettings Team at L&amp;Q: Would you like to join our revamped Housing Management Division as a Lettings Officer and deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. If this sounds like you, we would love for you to apply! Your impact in the role: As a Letting's Officer you will be responsible for letting the Trust's homes, we are looking for applicants who are passionate in delivering excellent customer service to all customers they interact with, whether this be existing residents, prospective residents, or our stakeholders. The individual must be self-motivated and confident in taking ownership of driving efficiency to let the Trust's properties within the agreed timescales whilst adhering to our policies and procedures. The ability to produce results and deal with a demanding workload means that the successful candidate needs to be able to work under pressure and prioritise their work effectively. What you'll bring: We are looking for someone who has a commercial mind set and ideally has experience in dealing with the allocations and lettings process whilst demonstrating excellent attention to detail. The successful candidate must be able to learn the use of business systems. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. It is essential that candidates are a Car Owner/Driver. Previous lettings experience is essential. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&amp;Q reserve the right to not accept statements that exceed 500 words. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. Salary range <ul><li>£32,881 per year</li></ul>

Lettings Officer

£35,412 - £39,862 pa plus car allowance Mid Sussex District Council, Haywards Heath Closing on 18/08/2025 at 17:00 Yes DBS Check Permanent | Full Time 37 hours per week. Senior Housing Enabling Officer - Mid Sussex District Council Location: Haywards Heath, West Sussex Salary: £35,412 - £39,862 pa About the Role: Mid Sussex District Council is seeking a driven and experienced Senior Housing Enabling Officer to join our team. We are looking for an experienced affordable housing enabler who has a comprehensive understanding of affordable housing provision and delivery. As the Senior Housing Enabling Officer, you will be responsible for executing a wide range of Housing Enabling functions to support the organisation's goals and objectives. Your key responsibilities will include: <ul><li>Nomination agreement negotiation and delivery</li><li>Empty Homes investigations</li><li>Performance/KPI management</li><li>Ensuring compliance with policies and laws</li></ul>You will work closely with the Principal Housing Enabling Officer to develop and implement relevant policies and procedures, fostering a positive and productive work environment. About You: The ideal candidate will have: <ul><li>Previous relevant experience in a similar role</li><li>Working knowledge of key planning policies (both national and local)</li><li>Personal attributes including integrity, approachability, collaboration, relationship-building skills, and high emotional intelligence</li></ul>Why Join Us? Working for Mid Sussex District Council offers a range of benefits, including: <ul><li>Generous Pension Scheme: Secure your future with our excellent pension plan.</li><li>Hybrid Working: Enjoy the flexibility of working both remotely and in the office.</li><li>Commitment to Learning and Development: We are dedicated to your professional growth and offer numerous opportunities for training and development.</li><li>Wellbeing: We offer an award winning Employee Assistance Programme via Vita Health Group.</li><li>Easit: We offer savings on your daily commute via Easit.</li></ul>If you are a motivated professional with a background in Affordable Housing and are looking to make a significant impact within local government, we would love to hear from you. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

Senior Housing Enabling Officer

Are you passionate about making a real difference in your community, building strong relationships, and ensuring that every tenant's voice is heard? We believe our tenants should have a genuine say in how their homes and communities are managed. We're looking for a motivated, approachable and people-focused Tenant Engagement Officer to work directly with Reading Borough Council tenants and leaseholders, empowering them to influence decisions, shape services, and create positive changes that benefit neighbourhoods across Reading. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role:This is a role for someone who thrives on variety and connection. One day you might be running a workshop to help tenants develop the skills and confidence to take part in service improvement projects; the next, you could be visiting community groups to listen to local concerns and spark fresh ideas for change. You'll act as a bridge between tenants and the Housing &amp; Communities Service, making sure tenants are not only informed about what's happening but have the tools, platforms, and opportunities to actively shape those decisions. You'll be at the heart of creating a culture where tenant voices are valued, where feedback genuinely influences policy, and where communities feel empowered to work together for lasting impact Key responsibilities:In this varied and rewarding role, you will:<ul> <li>Recruit, support and empower tenants and leaseholders to get involved in developing and improving our housing services.</li> <li>Develop innovative ways to consult and engage with tenants, ensuring we reach diverse communities.</li> <li>Support tenant panels, scrutiny groups and community projects, helping to embed a culture of tenant-led service improvement.</li> <li>Work with colleagues, councillors, and partner organisations to promote best practice in tenant involvement.</li> <li>Produce engaging communications and use social media to publicise opportunities and share successes.</li> </ul>About you:You'll have experience in a customer-focused environment, ideally working with tenant or community groups, and a good understanding of housing legislation and national standards. You'll be a strong communicator, skilled at building relationships, presenting information clearly, and encouraging people to take part. Organised and proactive, you'll be comfortable running projects, keeping accurate records, and meeting deadlines. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer:We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>A wide range of flexible working opportunities</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please contact Jordan Hatswell - Housing Policy &amp; Quality Assurance Manager at <a href="mailto:jordan.hatswell@reading.gov.uk" target="_blank">jordan.hatswell@reading.gov.uk</a>more information.Closing Date: Sunday 31st August 2025 Interview Date: TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Tenant Engagement Officer

Origin - Great homes, positive people and strong communities An inspiring past and a bright future Building Safety Manager - Fixed Term Contract until 31 March 2026 - £75,019 Per Annum + Benefits A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities. Focused on our residents, our driving ambition is to provide services that make people's lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods. The role - Building Safety Manager We are seeking an experienced and highly motivated Building Safety Manager to join our team at Origin Housing. As a subject matter expert on Building Safety, you will support Origin Housing to achieve their responsibilities in relation to the Building Safety Act, supporting legislation and guidance. You will proactively provide guidance, assistance and support working with wider teams to promote a positive building safety culture and best practice building safety management. What you'll do <ul><li>Support the development of Safety Case reviews and digital records as detailed within the Building Safety Act, prepare safety case reports for the Regulator and ensure that buildings remain compliant to and meet license requirements.</li><li>To lead and manage the Building a Safer Future team (BSF) and the delivery of specialist building surveys for:</li><li>Buildings in scope under the Building Safety Act</li><li>Special projects to investigate and remedy major structural and/or fire safety defects; manage remedial works under the Building a Safer Future programme</li><li>Explain and implement a formal approach to building safety management demonstrating how hazards and risks, including those arising from temporary works and maintenance, can be reduced through various means.</li><li>Development and implement strategies required to achieve safety throughout the building in conjunction with occupants and other key stakeholders, including emergency services, service providers, contractors and suppliers</li><li>Ensure the building safety team is able to provide extensive technical guidance to support the construction process from the outset including fire strategies, retrospective repairs and maintenance and planned preventative maintenance. (PPM)</li><li>Lead, manage and motivate the team, monitoring and appraising performance, allocating works and ensuring that all team members' responsibilities are carried out effectively and in a timely manner.</li></ul>What you'll need <ul><li>Member of the Institute Fire Engineers (MIFireE )</li><li>CIOB Building Safety Diploma</li><li>Construction related or engineering degree</li><li>Minimum Level 4 Diploma in Fire Safety or equivalent</li><li>NEBOSH Fire/General Certificate or equivalent</li><li>Will have a working knowledge of the fire engineered solutions that can contribute to fire strategies.</li><li>Will be able to interpret complex fire safety solutions that can contribute to fire strategies</li></ul>Our Values Our core values are at the heart of how we work <ul><li>Take the lead</li><li>Create energy</li><li>Build trust</li><li>Be generous</li><li>Stay grounded</li><li>Remember the little things</li></ul>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging. Our benefits to you <ul><li>Origin's ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li><li>Salary £75,019 PA + Benefits.</li><li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li><li>2 additional 'giving something back' volunteer days</li><li>A pension scheme with contributions up to 8% of your salary</li><li>Family leave, compassionate leave and enhanced maternity pay</li><li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li><li>Interest free loans to help spread the cost of a season ticket or another big purchase</li><li>Annual staff conference, team away days and annual team meal allowance</li><li>Access to Perk Box for fantastic savings on everyday purchases and much more</li><li>Free employee assistance programme</li><li>Opportunities to join staff network groups</li><li>Refer a friend bonus</li></ul>We're also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it's a requirement to your role. Tell us your story We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Building Safety Manager outlined above. Closing date for applications: Sunday 3rd August 2025. Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience. Salary range <ul><li>£75,019 per year</li></ul>

Building Safety Manager

<ul><li>Guidance_Notes_Completing_an_Application_Form_Oct_2024</li><li>Homeless_Support_Team_Manager_JD_PS_v1.1</li></ul>Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form. An exciting opportunity has arisen to join the leadership team of the Communities department at Sefton Council. This role gives you an opportunity to contribute to the delivery of the best possible outcomes for our communities and for you to play an active role in the leadership, management, and development of services within the Communities department and beyond. You will provide a strong, visible, and proactive leadership approach to working collaboratively within our localities. In this role you will have responsibility for delivering the Council's operational statutory homelessness services. What you will need to succeed We are looking for someone exceptional that can evidence a proven track record, or strongly demonstrate ability, of leadership and management experience within Local Government or a large complex organisation. We want someone that can work effectively and in partnership with a wide range of communities, partner agencies, private sector suppliers, public services, voluntary bodies, and statutory authorities. We want applicants that can show evidence of successful financial and resource management, including project management, managing conflicting priorities, applying rigorous monitoring and control procedures, procurement and establishing value for money. Applicants will also demonstrate high levels of strategic thinking with the ability to translate this into operational practice. Technical knowledge of homelessness legislation and experience of working within homeless, and homeless prevention, services would be advantageous. To succeed in this role, you will have resilience and will be comfortable managing competing priorities whilst working with stakeholders at a senior level. You will enjoy working in an innovative, fun, and engaging way and be able to work collaboratively to find impactful solutions. As an experienced manager you will understand how to manage a team in a fast-paced environment whilst delivering high productivity and performance. If you possess these attributes, please apply for this role. Your confident and connected Borough Sefton is a vibrant local authority on a journey of aspiration and ambition as it works towards delivering its exciting 2030 Vision. This journey is shared with our partners and communities as we strive to ensure Sefton is a confident and connected Borough. Sefton has a strong track record of partnership working and for having a motivated and dedicated workforce that is resilient and adaptable. This puts the Council in the best possible place to meet the challenges and opportunities ahead. This post is offered on a permanent contract basis. Provisional Interview Date - 23/09/2025 Salary range <ul><li>£53,460 - £54,495 per year</li></ul>

Homeless Support Team Manager

Surveyor Permanent Full Time - 37 hours per week Salary NS10 £36,363 to £38,220 per annum plus £3,000 supplement (subject to review 2026) Shape the Future of Council Housing Are you passionate about delivering real impact through high-quality property services? Step into a pivotal role where your skills in building surveying and tenant liaison will directly enhance the lives of residents and improve the Council's housing assets. This is your opportunity to be at the heart of transformative housing investment, working collaboratively under experienced leadership to deliver projects that truly matter. In this dynamic role, you'll support the planning, maintenance, and improvement of housing stock and assets within the Housing Revenue Account (HRA), ensuring best value and high standards across the board. From drafting project briefs and managing contracts to engaging directly with tenants and residents, your work will ensure our housing services are inclusive, efficient, and community focused. Let your expertise create lasting change, one home at a time. We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace. We offer: <ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days' paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan. For an informal chat or more information, please contact Simon Ingram, Housing Asset Manager on +44(1636)655612. *Free staff parking is valid until 30 June 2026. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 28th August Interview: To be confirmed Salary range <ul><li>£36,363 - £38,220 per year</li></ul>

Surveyor - Housing Asset

About the Borough With a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives. About the Role and our Ideal Candidate As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li> A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service. </li></ul>Successful candidates will have access to a wide range of benefits; <ul><li> 28 days annual leave. In addition you will receive statutory bank holidays (pro rata) </li><li> Local Government Pension Scheme </li><li> Simply Health staff benefit </li><li> Modern and flexible working environment </li><li> Recognition Awards </li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. About Us Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. Our Offer To You Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP's pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems. A good work-life balance is important and our key benefits are: <ul><li> Membership of the - a career average scheme where employees contribute between 5.5% and 12% . Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 . </li><li> Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays. </li><li> Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans. </li><li> Employee Benefits to include cycle to work scheme and a range of discounts schemes </li><li> Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year </li><li> Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application Process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional Information We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Important Information - Criminal Records This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). Job Profile

<ul><li>Recruitment_Privacy_Notice</li><li>Blended_Working_Policy</li><li>Equalities_Policy</li><li>Flexible_Working_Policy</li><li>Temporary_Accommodation_Officer_-_Job_Description_Person_Specification</li></ul>In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted. Temporary Accommodation Officer Post No: TBC Salary: Starting from £31,537 to £36,363 p.a. Grade: Grade 5 Hours: 37 hours per week Place of work: Worthing Town Hall Closing date: 27th August 2025 Interviews: TBC Join Our Team and Make a Real Difference in Your Community! Are you passionate about providing high-quality support to those in need? We are looking for a dedicated and resilient Temporary Accommodation Officer to join our team. In this vital role, you will be on the front line, helping homeless households secure safe and suitable temporary accommodation and supporting them on their journey to a permanent home. This is a challenging but highly rewarding position where you will manage our accommodation portfolio, build key relationships with landlords, and directly assist vulnerable members of our community every day. About the Role: <ul><li>Placing &amp; Supporting Households: You will manage the end-to-end placement of homeless households, conducting suitability assessments and ensuring they are settled into appropriate temporary accommodation. Property Management: You will be responsible for the day-to-day management of our accommodation stock, including Private Sector Leases. This involves conducting regular inspections and liaising with our teams on repairs to ensure all properties are safe and well-maintained.</li><li>Tenancy Management: You will handle all aspects of the tenancy, from signing up new tenants and processing housing benefit claims to managing tenancy breaches.</li><li>Income &amp; Occupancy: A key part of your role will be to work efficiently to minimise void periods.</li><li>Collaborative Working: You will act as a key contact for queries, liaise with internal teams and external support agencies, and participate in a team duty rota to ensure a seamless service.</li></ul>What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. The post holder will be subject to a Standard DBS check. At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your cover letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks </li><li>Buddy Support Programme </li><li>Flexible working options</li></ul>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds. Salary range <ul><li>£31,537 - £36,363 per year</li></ul>

Temporary Accommodation Officer

<ul><li>Recruitment_Privacy_Notice</li><li>Blended_Working_Policy</li><li>Equalities_Policy</li><li>Flexible_Working_Policy</li><li>Homelessness_Intervention___Prevention_Officer_-_Job_Description_Person_Specification</li></ul>In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted. Homelessness Intervention &amp; Prevention Officer Post No: TBC Salary: Starting from £37,280 to £41,771 p.a. Grade: Grade 6 Hours: 37 hours per week Place of work: Worthing Town Hall Closing date: 27th August 2025 Interviews: TBC Are you a highly motivated and experienced housing professional with a passion for making a real difference in people's lives? Adur &amp; Worthing Councils are seeking a dedicated Homelessness Intervention and Prevention Officer to join our Housing Needs team. This is a crucial role where you will support households at risk of or experiencing homelessness, working collaboratively with a wide range of partners to find innovative and lasting solutions. You will be instrumental in preventing homelessness and ensuring individuals and families secure sustainable accommodation. We provide tailored training to develop your skills, whether you're new to the role or an experienced professional. About the role: You will manage a varied caseload of homelessness cases, undertaking holistic assessments, developing personalised housing plans, and making robust decisions under statutory housing legislation. You will provide complex legal and housing advice, support households in temporary accommodation, and maintain accurate records. A detailed knowledge of housing and homelessness legislation, welfare benefits, and best practice in prevention is essential. What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your cover letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks </li><li>Buddy Support Programme </li><li>Flexible working options</li></ul>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds. Salary range <ul><li>£37,280 - £41,771 per year</li></ul>

Homelessness Intervention & Prevention Officer

<ul><li>Recruitment_Privacy_Notice</li><li>Blended_Working_Policy</li><li>Equalities_Policy</li><li>Flexible_Working_Policy</li><li>Homelessness_Intervention_and_Prevention_Officer_-_Duty_to_Refer_-_Job_Description_Person_Specification</li></ul>In order to apply for this vacancy please use the Apply Online link below. No CVs/applications from Agencies accepted. Homelessness Intervention &amp; Prevention Officer - Duty to Refer Post No: TBC Salary: Starting from £37,280 to £41,771 p.a. Grade: Grade 6 Hours: 37 hours per week Place of work: Worthing Town Hall Closing date: 25th August 2025 Interviews: TBC We are seeking a dedicated and proactive Duty to Refer Homeless Intervention and Prevention Officer to join our team. This is a vital role focused on preventing homelessness by ensuring that public bodies effectively refer individuals who are homeless or at risk of becoming homeless to the appropriate local housing authority. You will be at the forefront of our efforts to provide timely support to some of the most vulnerable members of our community, maintaining current partnerships and developing new ones. About the role: You will be the primary point of contact for public bodies in fulfilling their duty to refer for individuals at risk of homelessness, receiving and processing referrals from a range of public authorities, including social services, healthcare providers, and the justice system. As part of the role you will conduct initial assessments to determine the urgency and nature of the housing need, ensure that all referrals are made to the correct local authority, as chosen by the service user. You will lead liaison with public bodies on the duty to refer processes, provide guidance and establish pathways for individuals who may be at risk of homelessness. We provide tailored training to develop your skills, whether you're new to the role or an experienced professional. What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your cover letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks </li><li>Buddy Support Programme </li><li>Flexible working options</li></ul>We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds. Salary range <ul><li>£37,280 - £41,771 per year</li></ul>

Homelessness Intervention & Prevention Officer - Duty to Refer

About the Borough This special place in South West London between the capital and the country has been a Royal borough longer than anywhere else - it is where the first kings of England were crowned. Today it is a vibrant and diverse borough, with a long history and strong cultural and community heritage. Kingston's riverside location, fantastic retail offer, historic market place and church, parks and gardens all make Kingston town centre the vibrant space it is, and each of our district town centres (Surbiton, New Malden, Tolworth and Chessington) have something unique to offer. Situated in Zone 6, Kingston is among the best-connected town centres in London - with direct train links from Kingston and Surbiton stations to Clapham Junction and London Waterloo, as well as Wimbledon for an interchange with the London Underground and Tramlink. Kingston's people are innovative and entrepreneurial, and have a strong sense of community pride. The borough has been home to great industry and creativity for many years, reflected in assets such as the Rose Theatre, the International Youth Arts Festival and Kingston University, which boasts more new graduate business start-ups than any other. We have seen tremendous generosity and compassion within our communities, particularly in response to COVID-19, which is a demonstration of Kingston's key strength. The council offers a strong level of support to vulnerable groups and those who need additional support, which has also increased significantly as a result of the pandemic. Like most places, the average age of our population is rising as more people are living longer, so we are working closely with residents to help them maintain their independence and further improve the cost effectiveness of our service to meet the ongoing rise in demand. Kingston is home to people from diverse and interesting cultures and backgrounds, which helps to create the rich sense of community shared across the borough. In particular, Kingston has a large Sri Lankan Tamil community and is home to more people from Korea than any other part of the UK. About the Service and Team This is an exciting new opportunity for a Housing Officer to join Housing Landlord Services as a Housing Officer for Cambridge Road Estate which is undergoing Regeneration. The Regeneration of the Estate will see 2,000 new homes built over 10 years. We are looking for an experienced Housing Officer to deliver frontline housing management services across a designated property patch. This onsite, community-based role requires strong housing expertise and experience working within a local authority or registered social landlord. We'd love you to join us at the Royal Borough of Kingston. Our Team is deeply committed to providing excellent services to our residents. We are a friendly team of 8 housing officers with a can do culture, we have a total of 4500 plus properties within Kingston. About the Role and Our Ideal Candidate To deliver a high-quality housing management service with a strong focus on exceptional customer service and efficient service delivery. Serve as the primary point of contact for residents, actively engaging with tenants to ensure a responsive and consistently excellent housing management experience. About You <ul><li>Have excellent communication skills i.e. Communicating clearly, confidently and appropriately with residents, partners and colleagues using the best methods of communication </li><li>Knowledge on Housing Regulator Consumer Standards </li><li>Able to attend evening meetings </li></ul><ul><li>Carrying out tenancy audits with residents in their homes, ensuring compliance with health and safety inspection, fire risk assessment, void inspections, estate inspections with residents and stakeholders, </li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management. .</li></ul><ul><li>Identifies the need for and promotes Resident engagement/ participation and community development initiatives. This includes attending residents' meetings.</li></ul>Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition we offer a modern and flexible working environment for our staff supported by our IT infrastructure, Google Chromebooks and Google Apps, which have acted as a key enabler for collaborative and streamlined working. We operate hybrid working, a flexible working model which allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. It enables staff to achieve a work life balance whilst still meeting the needs of the organisation. Employees have access to a wide range of benefits, some of which include: <ul><li>Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)</li><li>Three volunteering days per year in Kingston</li><li>Flexible and agile working arrangements</li><li>Comprehensive learning and development programme</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Free eye tests and contribution towards glasses</li><li>Confidential wellbeing and counselling support</li><li>Subsidised gym membership</li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We are committed to Equality, Diversity and Inclusion (EDI) so all personal information that can identify job applicants e.g. name, title etc is completely anonymised during the shortlisting process. Our hiring managers review applications based on the knowledge, skills and experience demonstrated in your application, and how well these match the job profile. Our HR Shared Service with Sutton Council was recently recognised nationally for having the 'Best Inclusion and Diversity Programme' at the PPMA Excellence in People Management Awards 2023, something that we're incredibly proud of. Hiring managers are encouraged to ensure that their interview panel is diverse, and representative of a range of protected characteristics, to help remove unconscious bias and ensure candidates are treated fairly during the selection process. Some characteristics may not be obvious, but our panels are diverse wherever possible. We have a number of measures in place to inform and support our approach, including mandatory EDI and unconscious bias training for all staff, safer recruitment training for diverse panel members, engaging with our staff networks and encouraging allyship. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough. Our aim is to create a workforce which reflects the community we serve, and staff feel a sense of belonging. We celebrate and respect differences and appreciate the value of having a diverse workforce. We welcome and encourage applications from people of all backgrounds, particularly Black, Asian and Minority Ethnic, and disabled candidates, as these groups are currently under-represented in our workforce. As a Disability Confident employer, we are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government's minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Salary range <ul><li>£37,068 - £40,755 per year</li></ul>

Housing Officer

About the Borough With a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives. About the Service and Team Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. About the Role and Our Ideal Candidate As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li>A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service.</li></ul>Successful candidates will have access to a wide range of benefits; <ul><li>28 days annual leave. In addition you will receive statutory bank holidays (pro rata)</li><li>Local Government Pension Scheme</li><li>Simply Health staff benefit</li><li>Modern and flexible working environment</li><li>Recognition Awards</li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. Our Offer to You Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP's pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems. A good work-life balance is important and our key benefits are: <ul><li>Membership of the Local Government Pension Scheme (opens in new window) - a career average scheme where employees contribute between 5.5% and 12% . Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 . </li><li>Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.</li><li>Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.</li><li>Employee Benefits to include cycle to work scheme and a range of discounts schemes </li><li>Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year</li><li>Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application Process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional Information We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£39,972 - £44,463 per year</li></ul>

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