field_remote_option

field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £60,000 (per-annum)</li><li>Reference: DW23</li><li>Location: London</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul> Greenacre are pleased to be supporting a social housing provider in South West London with their recruitment of a Damp, Mould and Disrepair Surveyor.The ideal candidate will be able to contribute to the successful delivery and completion of damp, mould, disrepair works and hold an accredited qualification with either the Royal Institution for Chartered Surveyors or the Chartered Institute of Building.What will you do in the role?<ul><li>To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.</li><li>Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.</li><li>Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.</li><li>To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.</li><li>Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.</li><li>Certifying contractor valuations and claims within this role’s delegated authority limits, including interim and final account payment.</li><li>Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.</li></ul>Who would excel in this role?<ul><li>A good communicator that is customer focused, maintains effective relationships and is able to prioritise effectively to meet deadlines.</li><li>A candidate with excellent organisational skills in order to work within time constraints, whilst ensuring policies and procedures are adhered to.</li><li>Someone with the ability to use remote technology and an advanced level in Microsoft Word, Excel and Outlook.</li><li>&nbsp;Someone with a minimum of two years’ experience in delivering stock investment / major works to social housing or private residential housing.</li><li>An individual with experience of managing suppliers through long term contracts which include JCT Measured Term contracts or similar.</li><li>A proven track record of delivering excellent customer experience and satisfaction through stock investment works.</li><li>A candidate with a sound knowledge of Keystone and managing planned works through Keystone Planned Maintenance module.</li></ul>To discuss this role in more depth, please call Dean Wylie on 07715 658148 or email <a href="mailto:Dean@Greenacre-Recruitment.com" target="_blank">Dean@Greenacre-Recruitment.com</a>.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Damp, Mould and Disrepair Surveyor

Job purposeLead on developing new approaches to implement the Mayor’s Housing and Land priorities alongside embedding changes to existing mechanisms to support the Mayor’s aims.&nbsp; Produce clear, accurate and timely senior level reports, options appraisals and recommendations to the senior management arising from negotiations with senior staff internally and externally to implement the Mayor’s housing and land priorities.&nbsp;&nbsp;Principal accountabilities<ul><li>Oversee the production of management reports for internal and external boards, working groups or stakeholders to manage and monitor programme budgets, forecasts and risk analysis against delivery.&nbsp;&nbsp;</li><li>Lead on the development of policy, programmes, bespoke analysis reports and processing tools to support the Mayor’s targets, through the advanced use of data analysis tools such as Report Server, JasperSoft, Excel and other data management systems and internal business systems related to housing and land.&nbsp;</li><li>Lead on the development of operational policy and guidance to provide clear and accurate information to the wider directorate and externally on new programme and policy implementation.&nbsp;</li><li>Carry out in-depth analysis of the housing and land data and information to enable effective management of current and new programmes in line with the housing and land priorities and to provide timely reponses to queries received via Freedom of Information Act requests, Mayoral Questions, Write-ons and general enquiries.&nbsp;&nbsp;</li><li>Lead on projects and working groups to negotiate with senior staff internally and externally to agree and develop new strategies to deliver the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Provide strategic senior level leadership on all aspects of programme management of the Mayor’s housing and land priorities in line with current and future policy direction and targets.</li><li>Provide clear and effective options appraisals, risk analysis and recommendations to the senior management team to monitor programme delivery against the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Ensure compliance with GLA performance approval processes and support area teams in obtaining all necessary investment approvals and provide leadership and direction to line managed staff.</li><li>Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities</li><li>Realise the benefits of the GLA’s staff policies in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams</li></ul>Person specificationTechnical requirements/experience/qualifications<ul><li>Management level experience of leading on developing new approaches, procedures and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.&nbsp;&nbsp;</li><li>Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.&nbsp;</li></ul>Behavioural competenciesProblem Solving… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.&nbsp;Level 3 indicators of effective performance<ul><li>Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding</li><li>Actively challenges the status quo to find new ways of doing things, looking for good practice</li><li>Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues</li><li>Initiates consultation on opportunities to improve work processes&nbsp;</li><li>Supports the organisation to implement innovative suggestions&nbsp;</li></ul>Research and Analysis… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.Level 3 indicators of effective performance<ul><li>Expands networks to gain new information sources for research and policy</li><li>Identifies and implements methods to ensure intelligence is of a high quality</li><li>Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights</li><li>Tailors research investment in line with likely impact for Londoners and policy priorities</li><li>Retains a bigger picture view, ensuring research recommendations areappropriate and practical for the GLA and its stakeholders</li></ul>Planning and Organising… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.Level 2 indicators of effective performance<ul><li>Prioritises work in line with key team or project deliverables</li><li>Makes contingency plans to account for changing work priorities, deadlines</li><li>Identifies and consults with sponsors or stakeholders in planning work and milestones</li><li>Pays close attention to detail, ensuring team’s work is delivered to a high standard</li><li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met.</li></ul>Communicating and Influencing&nbsp;… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.Level 3 indicators of effective performance<ul><li>Encourages and supports teams in engaging in transparent and inclusive communication</li><li>Influences others and gains buy-in using compelling, well thought through arguments</li><li>Negotiates effectively to deliver GLA priorities</li><li>Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement</li><li>Advocates positively for the GLA both within and outside the organisation</li></ul>Strategic Thinking…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.Level 3 indicators of effective performance<ul><li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li><li>Consistently takes account of the wider implications of team’s actions for the GLA</li><li>Encourages self and others to think about organisation’s long term potential</li><li>Informs strategy development by identifying gaps in current delivery or evidence</li><li>Takes account of a wide range of public and partner needs to inform</li><li>Team work</li></ul>Additional Competency Framework Areas for the Role:&nbsp;Managing and Developing Performance… is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA’s objectives and statutory obligations.Level 2 indicators of effective performance<ul><li>Seeks opportunities to develop professional skills and knowledge and encourages team to do so.</li><li>Ensures own and others’ workloads are realistic and achievable</li><li>Provides staff with clear direction and objectives, ensuring they understand expectations&nbsp;</li><li>Recognises achievements and provides constructive feedback and guidance&nbsp;</li><li>Gives staff autonomy and confidence to perform well and to their potential</li></ul>Organisational Awareness… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;Level 3 indicators of effective performance<ul><li>Uses understanding of differences between the GLA and its partners to improve working relationships</li><li>Helps others understand the GLA and the complex environment in which it operates</li><li>Translates changing political agendas into tangible actions</li><li>Considers the diverse needs of Londoners in formulating GLA objectives</li><li>Helps others understand how the media and external perceptions of the GLA influence work</li></ul>Reasonable adjustmentReasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Senior Programme Co-ordinator

We have a new vacancy for a Neighbourhood Housing Lead (commutable to Westminster) reporting to office 1 day per week otherwise hybrid/on patch paying £26.13 per hour (Umbrella).The role in ongoing with a possibility to become permanent.As the Neighbourhood Housing Lead, they’ll be responsible for the following:* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. * You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in. * You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.The successful candidate should:* You should be good at building relationships with people and be able to communicate well with colleagues and residents. * You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents. * You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. * You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. * Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. * Have previous experience * Be able to drive and have access to a car for workIf you are interested in this role and for more information please apply today.&nbsp;

Neighbourhood Housing Officer

We have an urgent need for a Neighbourhood Housing Lead (based/commutable to Lewisham patch) reporting to office 1 day per week based in Stratford otherwise hybrid/on patch paying £26.13 per hour (Umbrella) As the Neighbourhood Housing Lead, they’ll be responsible for the following:* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. * You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in. * You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.The successful candidate should:* You should be good at building relationships with people and be able to communicate well with colleagues and residents. * You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents. * You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. * You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. * Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. * Have previous experience * Be able to drive and have access to a car for workIf you are interested in this role and for more information please apply today.

Neighbourhood Housing Lead

We have a new vacancy with a housing partnership based West of London for a Homeowner Advisor on a fixed term contract for 12 months (maternity cover) paying ££34,994 per annum.As part of our Homeowner team, you’ll use your technical knowledge to manage complex queries and cases quickly and brilliantly, consistently delivering a fantastic experience to support our homeowners so we deliver first class service for every project, home and customer, every time.In the role you will* Investigate and resolve lease-related queries quickly and accurately. * Ensure observations are responded to as part of the section 20 consultation process. * Work with solicitors to find solutions to complex cases. * Carry out estate visits to support homeowner customers with enquiries and issues. * Work collaboratively with colleagues across the business to make sure queries are resolved effectively. * Contribute to the team management of our portfolio of properties with managing agents. * Ensure prompt arrears recovery by proactively managing the accounts of our leaseholders and shared owners * Use CRM to manage cases and resolve queries effectively. * Work collaboratively with the finance team to support service charge management and recovery. * Support shared owners by managing resales and staircasing transactions, being an expert in this field. * Be brilliant at the basics, knowing your role, your systems, your service and your customers inside out. * Remain curious to bring fantastic new ideas to your role which stretch you and improve the customer experience.Essential Experience required* Housing and leasehold management and shared ownership properties. * Dealing with the section 20 consultation process. * Supporting homeowners with enfranchisements, deeds of variation, lease extensions, service charge recovery and leasehold legal disputes &amp; resolutions.Desirable* Experience of First Tier Tribunal hearings and other legal casework. * A proven track record of delivering excellent customer service with a ‘customer first’ approach. * Experience of managing leasehold arrears

Homeownership Officer

We have a new vacancy for an Experienced Fire Engineer to work for a leading consultancy based in London. This is a 95% remote working permanent opportunity paying up to £90k per annum + a number of company benefits.There will be very occasional requirement to travel to the company offices in Central London with some UK wide travel necessary therefore the applicant must be willing to travel when necessary.Overview A fire engineer uses science and engineering principles to protect people and property from the devastating effects of fires. Fire engineers design fire safety measures, conduct fire risk assessments and ensure the structural integrity of buildings. A fire engineer also coordinates fire safety standards and regulations to minimise fire-related risk.The role involves regular site inspections, analysis and evaluation of fire control methods and the development of emergency plans. Fire engineers use their knowledge of fire dynamics and human behaviours to ensure the safety of everyone occupying a building.Key duties: The fire engineer’s key duties typically include: * writing fire strategy reports for new buildings and retrospective reports existing using the company template * producing fire safety management plans using the company template * identifying possible fire-related risks and reducing or eliminating them * making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (‘fire strategy’) * incorporating fire safety procedures into designs – such as sprinkler systems, smoke control systems, fire alarms, Fire Service facilities and emergency escape routes and exits, to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour * making recommendations for the materials used in the construction or refurbishment of a building and for existing buildings * keeping up to date with regulations and legislation * visiting project/construction sites to conduct site inspections and advise on the installation or implementation of the designs * providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and so on * providing a variety of fire consultancy services to our varied client base * liaising with local authorities, architects and building control professionals as and when requiredMinimum requirements:* Membership of the Institution of Fire Engineers (MIFireE). * BEng, BSc, MSc in Fire Engineering or Fire Safety. * At least 5 years’ experience in a similar position producing fire strategy reports and fire consultancy services for both residential and commercial buildings. * Good understanding of ADB, BS9999, BS9991 and other current guidance and legislation.Other responsibilities include:* Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the field * To respond to requests for client work and proposals * Be exemplar in client management and relationship building * Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects and to undertake regular project reviews * To follow all financial procedures in the delivery of projects * Ensure the use of the use of internal technical tools and methodologies in delivery of projects to the standard set * Contribute to a rolling forecast to provide visibility of future workload * Monitor individual performance versus targets and actively manage optimal output * Delivery against Key personal and business KPIs * Support junior members of staff in delivery of consultancy services * To support the team and other departments to achieve company goals * Ensure full implementation and use of the competency framework * Support as required in the definition of the current and future market, market driver and service offerings of the business * Marketing the relevant services of the company to existing and new clients * Liaison with a broad range of stakeholders at all levels of an organisation * Operational site experience including basic H&amp;S requirements * Strong analytical and report writing skills * Positive approach to the challenges of change and see change as an opportunity * Ability to prioritise and schedule objectives to optimise time, cost and quality * Excellent communication skills

Senior Fire Engineer

Location: Middlesex Salary: Circa £38,000 per annum Working Arrangement: Hybrid working availableKey Responsibilities<ul><li>Deliver an effective housing management and resident support service, fostering strong and sustainable communities.</li><li>Plan and execute comprehensive block and estate management inspection programs.</li><li>Empower residents to live independently and to their fullest potential.</li><li>Collaborate with colleagues, specialist teams, and contractors to deliver exceptional service.</li><li>Meet or exceed performance targets in key areas such as void management, income collection, and customer satisfaction.</li><li>Address issues of anti-social behaviour and safeguarding with resilience and sensitivity.</li><li>Serve as the primary contact for local stakeholders, nurturing positive relationships and partnerships.</li><li>Maintain accurate customer records and ensure residents are engaged in decision-making processes.</li></ul>About You<ul><li>A good standard of education with relevant qualifications in housing management desirable.</li><li>Experience working in a service role, preferably within the housing or property sector.</li><li>Strong customer service skills with the ability to communicate effectively.</li><li>Proven problem-solving abilities and the capacity to work autonomously.</li><li>Proficiency in technology and a willingness to adapt and learn.</li><li>A full driving license and access to your vehicle are essential.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Housing Officer

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £42,000 (per-annum)</li><li>Reference: DW16</li><li>Location: Hertfordshire</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul>Greenacre are pleased to be supporting a housing association, based in Hertfordshire with their recruitment of a property inspector.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience identifying and specifying repairs required in housing association’s housing stock, as well as prioritising and overseeing the work.What will you do in the role?<ul><li>Liaise and visit residents to inspect, providing guidance, specifying and prioritising works, where required.</li><li>Accurately undertaking inspections across all settle owned properties, internally, externally and common areas.</li><li>Working with service controllers to ensure works are classified and raised based on defined priorities</li><li>Oversee works, liasing with contractors (internal or external) ensuring adherence to health and safety, time and cost processes</li><li>Have a good understanding of HHSRS.</li><li>Have a strong understanding of building components and potentially a trade background</li><li>Be familiar with the Decent Homes standard guidelines.</li><li>Be flexible to support different types of inspections. Damp, mould and condensation reports, mutual exchanges, post inspections etc.</li></ul>&nbsp;Skills and experience<ul><li>IT skills. Suitable to complete forms and communicate instructions</li><li>Familiarity with handheld data capture devices</li><li>Ability to work collaboratively as part of a team, bringing enthusiasm and a ‘can-do’ attitude.</li><li>The ability to undertake surveys from day one.</li><li>A good understanding of building elements and why they fail.</li><li>A good understanding of why damp, mould and condensation occur, and solutions required to remedy them</li><li>Excellent customer services skills – you want to serve customers and have a passion for ensuring homes are safe and a place they are proud to live</li></ul>To discuss this role in more depth, Dean Wylie on 07715 658148 or click the apply now buttonThis vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Repairs Inspector

Location: London Salary: £35,000 per annum Working Arrangement: Hybrid working availableKey Responsibilities<ul><li>The main purpose of the role is to undertake a range of income collection duties relating to rent and service charge income; to provide a coordinated, flexible, and effective income collection service.</li><li>You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and ensure we maximise income recovery. You will be guided by the Income Manager and work with the housing management team to ensure delivery of the arrears' targets.</li></ul>About You<ul><li>Understanding of the legal framework for housing and Pre-action Protocols.&nbsp;</li><li>Demonstrable knowledge and understanding of welfare benefits, specifically Universal Credit and Housing Benefits.&nbsp;</li><li>Minimum of 2 years’ experience working in rent income collection for a housing association or local authority.</li></ul>What We Offer<ul><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career progression.</li></ul>How to ApplyIf you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Income Officer

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £45,680 - £48,154 (per-annum)</li><li>Reference: MT0055</li><li>Location: London</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul> We are delighted to be supporting a West London based housing association with their recruitment of a Technical Surveyor.What will you do in the role?<ul><li>To work with contractors, consultant partners, colleagues and residents to deliver the full range of repairs, maintenance and voids services across all housing stock</li><li>Deliver repairs, maintenance and stock investment contracts</li><li>Inspect day to day repair problems as required</li><li>Undertake diagnosis of defects and repairs for void properties and prepare specifications for remedial works</li><li>Commission/procure and project manage works to void properties to the required standard</li><li>Assist in the procurement of contract management in respect of both responsive and major repairs</li><li>Provide technical support to the Building Safety Manager and Health &amp; Safety Advisor</li><li>Undertake technical audits of works undertaken by contractors and consultants</li><li>Lead, as appropriate, inspections pre-work, during work and post-completion</li><li>Manage works completed by third party specialists such as contractors/consultants</li><li>Take action to ensure any want of repair is not escalated to become claims of disrepair</li><li>Provide professional, technical surveying input to ensure any cases that result in court action are dealt with thoroughly and efficiently</li><li>Ensure all recoverable expenditure are authorised, recorded, reported and recovered where possible</li><li>Deal with property related matters including environmental health notices, repairs complaints, building related insurance claims.</li></ul>Who would excel in this role? Ideally, someone who has:<ul><li>Working knowledge or building regulations, landlord and tenant law, party wall legislation and practice and emerging trends in building law and practice, including health &amp; safety legislation</li><li>Knowledge of housing, Housing Law and the regulatory framework</li><li>Knowledge of repairs and maintenance in the context of social housing</li><li>Sound knowledge of building maintenance services including the ability to identify building defects and take appropriate remedial action</li><li>Ability to prepare cost estimates, specification and assist in the preparation of tenders and contract documents</li><li>Knowledge and understanding of the diverse lifestyles and needs of residents</li><li>Knowledge and understanding of landlord and tenants issues arising from leasehold properties</li><li>Good communication, liaison and report writing skills/Excellent organisation and record keeping skills</li><li>Ability to effectively plan workload and follow up outstanding tasks</li><li>Relevant experience in a maintenance and responsive repairs capacity</li><li>Experience of undertaking complex defects diagnoses across building types</li><li>Experience of working with residents, involving them in monitoring and shaping services</li><li>Experience of commissioning and managing contractors and consultants</li><li>Experience of contributing to budget setting and implementing quality systems</li><li>Experience of partnering with third party stakeholders and implementing a range of procurement mechanisms and processes</li><li>Experience of project managing planned maintenance and/or major works</li></ul>To find out more about this role, and for a full job description, please contact Michelle Twydell on 07395 325052/<a href="mailto:%22Zara%20Kelly%22%3Czara@greenacre-recruitment.com%3E" target="_blank">michelle@greenacre-recruitment.com</a>.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation.If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.

Technical Surveyor

Location: South London Salary: Circa £37,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are working on behalf of one of our valued clients to recruit a Housing Officer. This is an exciting opportunity for a motivated and experienced professional to join a dynamic team and make a real impact in the housing sector.Key Responsibilities<ul><li>Tenancy Management:<ul><li>Manage a portfolio of properties, ensuring tenancies are sustained and residents receive high-quality support.</li><li>Conduct tenancy reviews, property inspections, and manage tenancy breaches effectively.</li></ul></li><li>Customer Service:<ul><li>Act as the main point of contact for tenants, resolving queries promptly and efficiently.</li><li>Provide advice and support to residents on housing-related issues, including welfare benefits and rent arrears.</li></ul></li><li>Repairs and Maintenance:<ul><li>Liaise with contractors to ensure repairs and maintenance are completed to a high standard.</li><li>Carry out routine inspections and ensure properties meet all legal and safety requirements.</li></ul></li><li>Community Engagement:<ul><li>Build and maintain strong relationships with tenants, community groups, and stakeholders.</li><li>Promote tenant involvement in shaping housing services and policies.</li></ul></li><li>Compliance:<ul><li>Ensure all activities comply with relevant legislation, policies, and procedures.</li><li>Maintain accurate records and prepare reports as required.</li></ul></li></ul>About YouWe are looking for candidates who are:<ul><li>Experienced in housing management or a related field.</li><li>Strong communicators with excellent interpersonal skills.</li><li>Knowledgeable about housing law, welfare benefits, and tenancy agreements.</li><li>Capable of working both independently and as part of a team.</li><li>Proficient in using IT systems and maintaining accurate records.</li></ul>What We Offer<ul><li>Competitive salary of circa £37,000 per annum.</li><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative work environment.</li><li>Opportunities for professional development and career progression.</li></ul>How to ApplyIf you are passionate about making a difference in the housing sector, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Location: South London Salary: Circa £52,000 per annum Working Arrangement: Hybrid working availableMarks Consulting Partners are pleased to advertise an excellent opportunity on behalf of one of our esteemed clients for a Housing Manager. This is a leadership role, ideal for an experienced professional passionate about delivering exceptional housing services and driving positive change within communities.Key Responsibilities<ul><li>Leadership and Management:<ul><li>Lead and manage a team of housing officers and support staff, ensuring high-quality service delivery.</li><li>Provide direction, mentoring, and performance management to ensure team objectives are met.</li></ul></li><li>Strategic Planning:<ul><li>Develop and implement housing strategies to meet organizational goals and resident needs.</li><li>Monitor and evaluate the effectiveness of policies and procedures, recommending improvements where necessary.</li></ul></li><li>Tenancy and Estate Management:<ul><li>Oversee tenancy management, ensuring compliance with housing law, tenancy agreements, and best practices.</li><li>Ensure the timely resolution of complex tenancy issues, including disputes, antisocial behaviour, and breaches.</li></ul></li><li>Customer Service:<ul><li>Champion a customer-focused approach, ensuring tenants receive excellent support and guidance.</li><li>Act as an escalation point for complex resident queries and complaints.</li></ul></li><li>Financial Oversight:<ul><li>Manage budgets effectively, ensuring resources are allocated efficiently.</li><li>Oversee rent collection processes and ensure strategies are in place to minimize arrears.</li></ul></li><li>Partnership Working:<ul><li>Build strong relationships with external stakeholders, including local authorities, contractors, and community groups.</li><li>Represent the organization at meetings, forums, and events.</li></ul></li><li>Health, Safety, and Compliance:<ul><li>Ensure all properties comply with health and safety standards, including fire safety and maintenance requirements.</li><li>Maintain up-to-date knowledge of housing legislation and ensure the organization’s compliance.</li></ul></li></ul>About YouWe are seeking a candidate who is:<ul><li>Experienced in housing management or a related field, ideally in a leadership role.</li><li>Knowledgeable in housing law, tenancy management, and welfare benefits.</li><li>Skilled in managing and motivating teams to deliver high-quality services.</li><li>Proficient in financial management, including budgeting and rent collection.</li><li>A strong communicator with the ability to build relationships with diverse stakeholders.</li><li>Flexible and adaptable, with a solution-focused approach.</li></ul>What We Offer<ul><li>Competitive salary of circa £52,000 per annum.</li><li>Hybrid working arrangements to support work-life balance.</li><li>Opportunities for professional growth and development.</li><li>A supportive and inclusive workplace culture.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

12 Full-time Jobs in London, UK