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<h3>Role purpose</h3>The Chief Executive will provide visionary leadership and strategic direction to ensure Lincolnshire Housing Partnership delivers high-quality, customer-focused housing services that meet regulatory standards and community needs. The role is responsible for driving organisational performance, developing an inclusive and values-driven culture, managing risk and financial sustainability, and building strong relationships with stakeholders to create thriving communities and achieve long-term social impact.<h3>Responsible for</h3>Accountable to the Board for the successful delivery, within business plan, of the corporate vision, strategy, and objectives of LHP.<h3>Key relationships</h3>External: Customers; Regulator of Social Housing, Homes England and Housing Ombudsman; Local Authorities, regulatory providers in Lincolnshire, sector networks and comparative organisations; regional, national and trade media; professional advisors.Internal: Colleagues; LHP customers and their representatives; the Executive and Leadership teams; the Chair, the Board and its Committees.<h3>Chief Executive – Key Responsibilities</h3>Strategic Leadership, Corporate and Financial Management<ol><li>Ensure the right conditions for the future direction and success of LHP by setting LHP’s vision and the development, implementation, and review of LHP’s corporate strategy, policies, plans and budgets, ensuring alignment with legislation and regulatory requirements and effective consultation and communication.</li><li>Drive an inclusive corporate culture aligned with LHP’s values – which builds trust and empowerment, and ensures learning and accountability, so all statutory and regulatory compliance requirements are understood and fulfilled.</li><li>Build a cohesive leadership team and create the conditions for success and high performance, with collective responsibility to support and challenge to ensure capability and capacity to implement corporate strategy, policies, plans and budgets and achieve LHP’s purpose.</li><li>Effect transformational change which includes inclusive collaboration with colleagues and customers in building new ideas and draws upon innovation, business intelligence, research, and best practice, in advising on options and opportunities.</li><li>Ensure the Board and Committees are effectively supported and given the information necessary to perform their duties and their attention is drawn to matters they must consider and decide.</li><li>Establish and maintain financial, risk management and information systems and exercise control over LHP’s business, ensuring compliance with corporate regulations, statutory and legislative requirements to maintain and enhance LHP’s financial viability.</li><li>Promote and represent the interests of LHP and develop highly effective working relationships externally with the Regulator of Social Housing, Homes England, Local Authorities, Government Departments, the National Housing Federation, and other private and public sector organisations with which LHP may wish to establish links or partner with to share best practice.</li></ol>Leading people<ol start="8"><li>Role model LHP’s culture, values, and behaviours, embedding a leadership style that is motivational, authentic, and inspiring and encourages support, trust, empowerment and accountability and facilitates good working relationships between all colleagues, and between the Executive Leadership team and the Board and its Committees.</li><li>Oversee the development of culture and people frameworks to engage, inspire and motivate all colleagues, supporting them to continuously improve service delivery outcomes for customers, ensuring business effectiveness, efficiency, solutions, and sustainability.</li><li>Ensure good internal and external engagement to build strong relationships.</li></ol>Leading the organisation<ol start="11"><li>Ensure LHP is purpose led and customer focused, delivering services which meet customer needs and ensure meaningful customer involvement, inclusion, and engagement, listening to customers and using customer insight.</li><li>Provide strategic direction and management to deliver high quality housing management and customer service delivery to the highest standards of integrity and professionalism, in support of long-term financial viability.</li><li>Ensure day-to-day organisation and alignment of resources to achieve corporate strategic outcomes and budget, ensuring a cohesive approach that supports colleagues to achieve plans and objectives, meet local needs and regulatory and statutory compliance, within the strategic and policy framework set by Board and its Committees.</li><li>Ensure LHP’s assets and homes are managed and maintained effectively and efficiently.</li><li>Oversee the development of LHP’s new business development, regeneration and growth strategies and ensure programmes are in place to meet identified need and with appropriate consideration of risk.</li></ol>Other leadership responsibilities<ol><li>Highly visible presence within the organisation, LHP’s communities and the wider region.</li><li>Keep abreast of best practice, nationally and locally and through networking, create business and partnership opportunities, throughout the region and wider, if appropriate.</li><li>Ensure that consideration of equality, diversity and inclusion inform all that you do.</li><li>Create a safe and healthy working environment, in compliance with corporate health and safety policy.</li><li>Take proactive responsibility for own personal and professional development.</li><li>Be a role model, demonstrate highest personal standards of integrity and conduct at all times.</li><li>&nbsp;<ol></ol></li></ol>No executive role profile can cover every eventuality. The postholder is expected to work flexibly taking on other duties as required, as LHP continues to grow and develop.<h3>Chief Executive – Person Specification</h3>PART ONEExperience and knowledge<ul><li>Substantial and proven experience in the social housing sector at a senior level, with a deep understanding of regulatory expectations and the challenging operating environment.</li><li>Track record of strategically leading teams to deliver positive service improvement, having a laser focus on execution, delivery and outcomes.</li><li>Track record of establishing a visible local presence, understanding community challenges and customer needs.</li><li>Demonstrated success in leading complex, social-purpose organisations and delivering inspirational leadership.</li><li>Experience in building cohesive leadership teams and maintaining a positive, inclusive organisational culture.</li><li>Expertise in effecting transformational change, providing vision and strategic direction, while ensuring strong financial, risk, and compliance controls.</li><li>Experience working with non-executive boards, demonstrating transparency and collaboration to lead with one voice.</li></ul>PART TWOAttributes<ul><li>Commitment to Social Purpose – Passionate about creating conditions for organisational success and improving outcomes for our customers.</li><li>Community Presence – Visible and approachable within local communities, actively engaging with customers to understand their needs and challenges.</li><li>Personal Impact – Demonstrates integrity, empathy, and interpersonal skills; builds authentic, inclusive relationships with customers, colleagues, and stakeholders.</li><li>Values-Driven – Behaviours aligned with LHP’s values, fostering trust, respect, and accountability.</li></ul>Skills<ul><li>Inspirational and Visionary Leadership – Ability to motivate and empower teams, set and maintain a positive culture aligned with our values.</li><li>Authentic Team Builder – Skilled at creating a cohesive, high-performing leadership team and fostering collaboration.</li><li>Change Management – Expertise in driving transformational change, encouraging innovation, and creating inclusive conditions for success.</li><li>Stakeholder Engagement – Strong influencing and negotiation skills to build authentic, open, and trusting relationships externally.</li><li>Communication – Exceptional written, verbal, and presentation skills; able to tailor communication methods and present complex data clearly for decision-making.</li><li>Strategic Thinking – Ability to assess context, scan the environment, and collaboratively set strategic direction to achieve organisational purpose and outcomes.</li><li>Analytical Thinking – Skilled in interpreting and analysing complex financial, performance, and operational data.</li><li>Risk Management – Competent in identifying and managing risks, making sound judgments while maintaining a balanced approach to risk.</li><li><a href="https://micro.altairltd.co.uk/lhp/wp-content/uploads/sites/20/2025/12/Chief-Executive-Role-Description.pdf" target="_blank">Download the Role Description here</a></li></ul><h3>Additional Information</h3>LHP believes firmly that Equality, Diversity and Inclusion is fundamental to all aspects of our business and should be an integral and embedded part of everything we do. Colleagues are expected to comply with the equality and diversity policy and respect and value others in their work.LHP requires that health and safety is considered at the earliest opportunity and that all its colleagues adopt a systematic and effective approach to health and safety within their particular area of responsibility. LHP expects every colleague to comply with its agreed policies and procedures and to take all possible care of their own health and safety and that of others.

Lincolnshire Housing Partnership

Chief Executive

Operations Support Manager – Make a real difference in our Lincolnshire CommunitiesLocation: Grimsby, Boston &amp; wider Lincolnshire | Contract: Permanent | Salary: £61,810Do you have experience managing an operational team to achieve performance targets?At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We are going through some changes and are in the process of establishing a new leadership team for our repairs service, with several great roles now open. It’s a great opportunity to help shape our future and drive our main priority—providing Really Good repairs.We have an exciting new opportunity as an Operational Support Manager (Repairs).You’ll lead a multi-disciplinary team responsible for planning, commercial support, materials management, systems and data, property inspections, and administrative functions.Why Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose:- As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day.You’ll be contributing directly to our vision of creating Places to be Proud of and our purpose of making a difference to people by providing homes and supporting communities that improve lives.Aswell as a salary of £58,840, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What is a typical week as an Operations Support Manager (Repairs)?As Operations Support Manager you will be responsible for leading all support functions in the delivery of our repairs service to ensure the function is delivered to our customers in line with our statutory requirements and vision and values. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as:<ol><li>Plan and allocate daily repair jobs to operatives and subcontractors, ensuring efficient routes and skill matching.</li><li>Check material stock levels and place orders with framework suppliers to avoid delays and maintain van stock compliance.</li><li>Review subcontractor performance reports, address any quality or timeliness issues, and approve invoices.</li><li>Schedule and monitor property surveys for complex repairs and voids, ensuring timely completion.</li><li>Analyse weekly KPIs such as first-time fix rates, job completion times, and cost per job to identify improvements.</li><li>Meet with the Director of Repairs to update on service performance, budget position, and operational risks.</li><li>Respond to customer complaints, investigate job history, and issue formal written responses within SLA.</li><li>Conduct 1:1 meeting with team members to review performance, set targets, and provide coaching.</li><li>Update systems and dashboards to ensure accurate job data, material usage, and compliance records.</li><li>Prepare and review commercial reports to monitor cost control and value-for-money initiatives.</li><li>Collaborate with other departments (Customer Services, Finance, Stores) to resolve issues and improve service delivery.</li></ol>What are we looking for?First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.It would be great if you had:<ul><li>At least two years’ experience of a similar role within the social housing or domestic construction sector</li><li>Comprehensive experience of successfully leading/supporting in-house repair teams’ infrastructure and partnerships with sub-contractors and suppliers.</li><li>Proven leadership qualities with experience managing teams and driving performance.</li><li>Track record of delivering a customer-centric support service or similar operational service..</li><li>Exceptional organisational skills with strong attention to detail.</li><li>Numerate and analytical, able to interpret data and make informed decisions.</li><li>Commercially aware, with a focus on achieving value for money.</li><li>Confident communicator at all levels, both internally and externally.</li><li>Flexible and adaptable, able to prioritise effectively in a fast-changing environment.</li><li>IT literate, with the ability to source, collate, and interpret management data.</li><li>Demonstrated ability to deliver measurable, timely, and effective results.</li><li>Skilled in questioning, listening, and learning to drive continuous improvement.</li></ul>For a full list of responsibilities please download the job descriptionWhat opportunities will I have to progress?You’ll be joining us at a time of positive change and growth, which means there are genuine opportunities to develop and progress. In 2025, we’re proud to say that 29% of our roles were filled internally, we have a fantastic organisational development team that will support you with training, professional development and formal qualifications where relevant and encourage you to take on new responsibilities as you grow. A typical progression route for you will be to move to a Head of Repairs or Director of RepairsAs part of our new management structure, you’ll be supported by our new organisational development team who will tailor training, professional development, and the chance to broaden your skills across our repairs and asset functions.How to apply.If you are ready to help us create places to be proud of? Apply today.Submit an updated CV and a supporting statement (no more than 800 words) telling us why you’d be an excellent candidate for the role. &nbsp;&nbsp;We’re looking to hold face to face interviews in Grimsby on 20th JanuaryAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.Operations Support Manager (Repairs) - Job Description Dec 25.pdf &nbsp;

Operations Support Manager

Mechanical &amp; Electrical Manager – Make a real difference in our Lincolnshire CommunitiesLocation: Lincolnshire | Contract: Permanent | Salary: 61,941Are you an experienced M&amp;E Manager looking for your next career move?At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We are going through some changes and are in the process of establishing a new leadership team for our repairs service, with several great roles now open. It’s a great opportunity to help shape our future and drive our main priority—providing Really Good repairs.We have an exciting new opportunity as an M&amp;E Manager to lead our Lincolnshire based Operational teamsYou will lead our M&amp;E function, overseeing our gas and electrical engineers and providing direct line management support to four team leadersWhy Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose: - As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day.You’ll be contributing directly to our vision of creating places to be proud of and our purpose of making a difference to people by providing homes and supporting communities that improve lives.Aswell as an excellent salary of £61,941, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What is a typical week as a Mechanical &amp; Electrical Manager?As Mechanical &amp; Electrical Manager you will be responsible for leading and ensuring our M&amp;E function is delivered to our customers in line with our statutory requirements and vision and values. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as follows:<ul><li>Review previous week’s performance reports (KPIs, compliance checks, productivity)</li><li>Check resource allocation for electrical and gas engineers</li><li>Conduct site visits for quality checks (pre- and post-inspections on repairs/installations).</li><li>Ensure certification paperwork (NICEIC/Gas Safe) is up to date for completed jobs.</li><li>Meet with commercial team to review budget performance and any subcontractor issues.</li><li>Lead weekly team meeting: share updates on legislation, policy changes, and service targets.</li><li>Address any complaints received; draft responses and agree corrective actions.</li><li>Carry out 1:1 meetings with two Team Leaders (monthly or six-week cycle).</li><li>Walk through void properties with colleagues to ensure standards are met.</li><li>Finalise resource planning for next week (engineer schedules, subcontractor needs).</li><li>Respond to urgent escalations (including out-of-hours emergencies if on call).</li><li>Keep communication open with engineers and Team Leaders for any operational issues.</li></ul>For a full list of responsibilities please download the job descriptionWhat are we looking for?<ul><li>First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.</li><li>Most importantly, you’ll have the empathy to step into others’ shoes, understanding situations from their perspective to deliver solutions that make a real difference.</li><li>It would be great if you had:</li><li>Gas and/or Electrical primary trade qualification – NVQ / C&amp;G Level IlI</li><li>Relevant M&amp;E qualification highlighting significant experience.</li><li>Sector compliance expertise.</li><li>Significant experience of a similar role in a similar environment that demonstrates a clear ability to carry out this role.</li><li>Experience working in a fast-paced environment where planning, organising, prioritising, and multi-taking is required.</li><li>Full UK driving licence.</li></ul>It would be even better if you had:<ul><li>Bachelor’s Degree in a construction, maintenance or another suitable subject (or equivalent)</li><li>Membership of CIH, CIOB, RICS or another suitable professional institute.</li><li>IOSH accredited safety qualification</li></ul>What opportunities will I have to progress?You’ll be joining us at a time of positive change and growth, which means there are genuine opportunities to develop and progress. In 2025, we’re proud to say that 29% of our roles were filled internally, we have a fantastic organisational development team that will support you with training, professional development and formal qualifications where relevant and encourage you to take on new responsibilities as you grow.A typical progression route for you will be to move to a Head of Repairs or Director of Repairs&nbsp;As part of our new management structure, you’ll have access to tailored training, professional development, and the chance to broaden your skills across our repairs and asset functions. We actively promote internal progression.How to apply..If you are ready to help us create places to be proud of? Apply today.Submit an updated CV and a supporting statement (no more than 800 words) telling us why you’d be an excellent candidate for the role&nbsp;&nbsp;We’re looking to hold face to face interviews in&nbsp;Grimsby on 21st JanuaryAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.M&amp;E Manager - Job Description Dec 25.pdf &nbsp;

Mechanical & Electrical Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Queen Elizabeth Court, Queen St., Thorne, Doncaster, DN8 5AL £18,946 - £19,532 28 hours per week - Monday to Friday We are looking for a Scheme Manager to join our Independent Living Service Team which consists of Housing Officers and Scheme Managers. In this role you will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for enthusiastic, hardworking individuals, who put the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently. The role of Scheme Manager will include: <ul><li>Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required.</li><li>Signing up new tenants &amp; carrying out visits where required.</li><li>Completing compliance testing including fire alarm checks and water temp checks</li><li>Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free</li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li><li>Travel to other schemes to provide cover for colleagues in the local Team as required.</li></ul>Skills and experiences: <ul><li>Experience of working with older people in a support capacity and understanding their individual needs or similar</li><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Math's</li><li>Excellent knowledge of effective communication at all levels</li><li>Ability to manage workloads and meet deadlines</li><li>Experience of resident involvement and community care values would be an advantage</li><li>Basic knowledge of Microsoft applications including Word, Excel and Outlook</li><li>Occasional travel will be required as part of the role, therefore a full valid driving license and own transport is essential.</li><li>DBS check required</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£18,946 per annum (rising to £19,532 after 12 months, subject to satisfactory performance) </li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance. View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 28 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

HOUSING SUPPORT WORKER at TARGET HOUSING Location: S60, 1BY Salary: £25,715 per annum (rises to £27,025 per annum after 12 months, and to £27,955 per annum after 24 months (pro-rata)) Working Hours: Monday - Friday, 9am - 5pm Contract Type: Full-time, Permanent We're looking for an experienced and compassionate Housing Support Worker to join our dedicated Sheffield Offenders team. Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project within Sheffield, that supports individuals with offending backgrounds, or at the risk of offending. Duties and Responsibilities Housing Management <ul><li>To undertake appropriate assessments for potential and actual residents and to review and update these as required.</li><li>To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li>Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained.</li><li>Monitor the maintenance of properties and report any repairs required to our maintenance team.</li></ul>Support <ul><li>Maintain contact with tenants in accordance with the requirements of the service.</li><li>Design and deliver an effective support plan that meets tenants individual needs and results in a successful move on into independent living.</li><li>Actively engage with tenants in issues and decisions that affect them.</li><li>Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li>Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment</li><li>Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li>The ability to develop constructive relationships with offenders</li><li>Knowledge of the Welfare Benefits System</li><li>An understanding of the Judiciary System in the UK</li><li>Experience in risk assessment and support planning</li><li>Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in Touch If you have any questions about the role, please get in touch with <a href="mailto:Katie.machin@targethousing.org.uk" target="_blank">Katie.machin@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 18/12/2025

Housing Support Worker

Support Worker for our Assured Shorthold Tenancy Project About Us Target Housing is a charity and registered social landlord with over 30 years' experience transforming lives through stable accommodation and support. We work in a psychologically and trauma-informed way, empowering people to build independence. Our mission is to provide high-quality housing and support that helps vulnerable individuals live independently, reach their potential, and positively contribute to their communities. A Typical Week... As an AST Housing Support Worker, you'll help people take real steps toward independence. You'll manage a caseload across South Yorkshire, offering personalised, trauma-informed support that helps tenants thrive and move confidently into independent living. No two days are the same. You'll work closely with partner agencies and other key services across Barnsley, Doncaster and Rotherham, building strong, wrap-around support networks for each tenant. You'll also have the backing of a supportive team and access to multiple Target Housing office bases. Office hours are generally Monday-Friday, 9am-5pm with a 20-minute unpaid lunch break. Main Purpose To deliver high-quality, person-centred housing and support services that help residents sustain their tenancies, overcome challenges, and build the skills they need to live independently (i.e. managing money and utilities). What You'll Be Doing <ul><li>Welcoming residents as they move into or out of Target Housing accommodation.</li><li>Getting to know each tenant's needs, goals, and ambitions and creating realistic, tailored support plans.</li><li>Acting as a keyworker, offering guidance, motivation and practical support that builds independence.</li><li>Helping residents maximise their income, manage budgets, and navigate the benefits system.</li><li>Supporting residents to understand their rights and responsibilities as tenants.</li><li>Conducting and reviewing regular risk assessments and updating plans as needs change.</li><li>Encouraging residents to work toward personal goals, celebrating their progress and achievements.</li><li>Ensuring rent responsibilities are met and assisting with benefit claims where needed.</li><li>Monitoring property condition, utilities use, and occupancy to keep residents safe and homes well managed.</li><li>Identifying and responding to any tenancy concerns, working with managers to resolve issues.</li><li>Helping residents develop budgeting skills and advocating on their behalf with outside agencies.</li><li>Working closely with Probation, partner agencies, and community organisations to provide holistic support.</li><li>Supporting residents to manage conflict or disputes sensitively and constructively.</li><li>Contributing to resident activities, workshops, or community engagement sessions.</li><li>Keeping accurate, confidential records to support effective service delivery.</li><li>Attending joint visits when required.</li><li>Building positive working relationships with external organisations to ensure residents get the right support.</li></ul>General Responsibilities Attending training, team meetings, and supervision to support your development. Adhering to Target Housing policies, including Equality, Confidentiality and Health &amp; Safety. Carrying out additional tasks aligned with the organisation's aims. What We're Looking For Experience or understanding of working with vulnerable people. A solid understanding of supported housing and tenancy-related support. Knowledge of the welfare benefits system. Understanding of risk assessments and support planning. Awareness of the UK criminal justice system. Competencies Customer Focus - CRITIAL Integrity - CRITICAL Team Working - CRITICAL Confidence &amp; Judgment - VERY IMPORTANT Communication and Influence - VERY IMPORTANT Planning &amp; Organising - IMPORTANT Technical - IMPORTANT You must have your own vehicle and a full UK driving licence for the purpose of this role. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.</li><li>28 days Annual Leave, going up to 33 after 5 years of service (1 day a year). PLUS 8 Bank Holidays.</li></ul>Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker - AST

We have an excellent oppportunity for someone who shares our enthusiasm and passion about delivering a service to our tenants, making them feel front and centre of our services and at the forefront of what we do. This is a role where you have a genuine opportunity to improve the lives of our customers - a deeply reward and fulfilling role for the right individual. Your role is key to the continued improvement of customer satisfaction and safety in the neighborhood and buildings in which they live. Being an integral part of the Customer Excellence team opens the door on a whole range of future options and career progression. As a Housing officer, a typical day might include: <ul><li>Proactively managing tenancies and taking the necessary enforcement action.</li><li>Dealing with all aspects of the allocation and letting process.</li></ul><ul><li>Coordinating mutual exchanges, successions, or other tenancy changes.</li><li>Carrying out regular neighbourhood audits and developing neighbourhood plans to improve the communities we work.</li><li>Working closely with other departments including Income Management, Safer Communities and Asset Management. </li><li>Ensuring that safeguarding and support concerns are identified, reported and actioned.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, and following relevant processes and protocols.</li><li>Health and safety inspections and checks of our schemes and blocks.</li><li>Engaging with customers to improve the area they live, and the services we offer.</li><li>Liaising with partners, agencies and stakeholders.</li><li>Accurately updating the housing management system, along with the systems and portals of our partners.</li><li>Playing an active role in corporate projects or groups.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Proven housing experience, with a well-developed knowledge of housing management practice and legislation.</li><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>Strong communication, negotiation and influencing skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul><ul><li>What will make you stand out from the crowd:</li><li>Enthusiasm and passion for delivering outstanding customer service. </li><li>New ideas to challenge the way of doing things.</li><li>Positivity and the ability to embrace change.</li><li>A drive to achieve excellent results.</li><li>Solution driven with the ability to analyse complex issues and develop and deliver effective and positive outcomes. </li></ul>Being part of the Acis team, you'll get: <ul><li>Generous holiday entitlement - 25 days annual leave plus bank holidays </li><li>Pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit as part of our pension scheme</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

Housing Officer

Housing Support Worker Doncaster About us Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society. In a typical week... You will have an allocated caseload of tenants who you will support for the agreed contractual hours within their accommodation with the aim of supporting them to eventually move onto independent living. This is achieved by completing a support plan and risk assessment with the service user which consists of achievable goals within a realistic timeframe. The service users we support have multiple complex needs and reside in shared and single occupancy accommodation. We take a multi-agency approach to ensure the most comprehensive amount of support is provided for the tenants needs. Our priority is to build a positive working relationship with the individual, this is the foundation of working within a psychologically informed environment (PIE) and Trauma Informed way. Target is a collaborative organisation and have several office locations where you can access additional guidance from colleagues and management. Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break. JOB DESCRIPTION Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation.</li><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li><li>Assist residents to maximise their income and to manage their personal budgets.</li><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li><li>Support and motivation to residents encouraging them to achieve personal goals.</li><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li><li>Review support plans periodically and adapt them according to changing needs</li><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li><li>Assist in the delivery and development of resident activities.</li><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li><li>Participate in office duty arrangements.</li><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li><li>Participate in team meetings and supervision as required,</li><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li><li>Understanding of delivering supported housing services.</li><li>Understanding of delivering services to residents in housing and supported accommodation</li><li>Basic knowledge of Welfare Benefits System. </li><li>An understanding of risk assessments and support planning</li><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) You must have your own vehicle and a full UK driving licence for the purpose of this role. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.</li></ul>Target welcomes applications from all members of the community. If you have any questions about the role, please get in touch with <a href="mailto:claire.flint@targethousnig.org.uk" target="_blank">claire.flint@targethousnig.org.uk</a> Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance to which we will accommodate, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks

Housing Support Worker - Doncaster

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Gresley Road, Balby, Doncaster, DN4 0LS £23,682 - £24,415 35 hours per week - Monday to Friday We are looking for a Scheme Manager to join our Independent Living Service Team which consists of Housing Officers and Scheme Managers. In this role you will be responsible for the day-to-day management of the scheme ensuring there are no risks to the residents or assets in the scheme. The role offers an onsite presence and encourages residents who are either elderly or vulnerable to live as independently as possible. We are looking for enthusiastic, hardworking individuals, who put the resident first and can work independently using processes to ensure the scheme is well managed and run efficiently. The role of Scheme Manager will include: <ul><li>Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required.</li><li>Signing up new tenants &amp; carrying out visits where required.</li><li>Completing compliance testing including fire alarm checks and water temp checks</li><li>Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free</li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li><li>Travel to other schemes to provide cover for colleagues in the local Team as required.</li></ul>Skills and experiences: <ul><li>Experience of working with older people in a support capacity and understanding their individual needs or similar</li><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Math's</li><li>Excellent knowledge of effective communication at all levels</li><li>Ability to manage workloads and meet deadlines</li><li>Experience of resident involvement and community care values would be an advantage</li><li>Basic knowledge of Microsoft applications including Word, Excel and Outlook</li><li>Occasional travel will be required as part of the role, therefore a full valid driving license and own transport is essential.</li><li>DBS check required</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>£23,682 per annum (rising to £24,415 after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 28 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

9 Jobs in Gainsborough DN21, UK