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£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User AllowanceFull-time – 35 hours per weekSouth East London - HybridHexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation.&nbsp; &nbsp;Our ideal candidate will have:<ul><li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li><li>A commitment to excellent standards of customer care.</li><li>Good IT and numeracy skills. </li><li>Excellent verbal and written communication skills.</li><li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li><li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li><li>A full driving licence and access to a vehicle.</li></ul>We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live inWe are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.&nbsp; We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.For further details and how to apply, please visit our website at&nbsp;<a href="http://www.hexagon.org.uk/careers" target="_blank">www.hexagon.org.uk/careers</a>&nbsp; &nbsp;No agencies. Previous applicants need not apply.Closing date: Sunday 22 June 2025.Interviews will take place on Wednesday 2 July 2025.&nbsp;We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.Accessibility and AdjustmentsWe are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>&nbsp;Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure &amp; Barring Service. Details on the DBS can be found at&nbsp;<a href="http://www.gov.uk/disclosure-barring-service-check" target="_blank">www.gov.uk/disclosure-barring-service-check</a>

Neighbourhood Officer

The VacancyAt Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment.In our Senior Solutions Architect role, you’ll be playing a crucial role in our journey to migrate our legacy systems onto Dynamics CE across the business. Off the back of our recent merger, there are additional legacy systems that will also be incorporated into Microsoft Dynamics CE as part of journey into a singular ERP system. This is a hugely exciting opportunity to help shape our Dynamics CE journey as the design authority and Dynamics CE expert for Amplius.This role offers a flexible hybrid working arrangement, with occasional visits to some of our offices, ensuring collaboration with colleagues and staying connected with the wider team.Location: Hybrid - Midlands / East of England with travel across our geography as requiredSalary: Up to £79,300 per yearContract: PermanentYour week: 36.25 hours p/week (9am – 5.15pm Monday to Friday, with 1-hour lunch)Snapshot of your roleThis is what your day will look like as our Senior Solutions Architect:<ul><li>Working with Business Analysts, Project Managers and System Developers to assess legacy system functionality across Amplius and design new ones to be fed into Dynamics CE.</li><li>Taking feeds and requirements from Business Analysts, subsequently documenting the designs and converting into solutions to be fed to our System Developers.</li><li>Act as the primary go-to for solution architecture design, defining designs for moderate and major programs and projects, whilst acting as peer review for minor changes.</li><li>Feeding any new Dynamics CE functionality and capability into the business, taking advantage of opportunities to improve overall system and business performance.</li><li>Oversight, through to deployment, of solutions to ensure the consistency of design – as well as providing guidance and support to Developers as and when necessary.</li></ul>Your toolkit for successTo thrive in our Senior Solutions Architect role, you’ll need:<ul><li>Extensive experience of Microsoft Dynamics CE – specifically around the design, configuration and UI.</li><li>To have strong, previous experience of working as a Solution Architect, operating in a consultative design capacity.</li><li>To be able to interpret business requirements to carry out functional analysis, and then influence decision making with strong communication.</li><li>Excellent stakeholder engagement – being able to translate complex requirements into “easy to understand” solutions.</li></ul>Why join Amplius?There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves:Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go.Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve.Environmental and social impact We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity.Perks of working at Amplius<ul><li>28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li><li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li><li>Paid professional subscription for membership fees relating to your role</li><li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li><li>Health cash plan giving cash back for everyday health checks such as optical and dental</li><li>Cycle to Work and Electric Car Lease schemes</li><li>High street, holiday and gym membership discounts</li><li>Plus lots more once you join!</li></ul>The important stuffWe’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates.We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence.Have any questions? Contact the <a href="mailto:resourcing@longhurst-group.org.uk." target="_blank">Amplius Recruitment Team</a> and we’ll be in touch to support you with any questions, queries or conundrums!The CompanyAmplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.&nbsp;

Amplius 

Senior Solutions Architect

We are currently recruiting for 2 x Heads of Service positions.&nbsp;&nbsp;Both posts are Permanent and Full time.&nbsp;&nbsp;Commencing salary £67,053.89 &nbsp;and rising through increments to the top of the scale £72,470.91 per annum. This post also includes an Essential Car User Allowance of £963.00 per annum and is pending a Pay Award which will be backdated when agreed.&nbsp;&nbsp;Head of Property ComplianceKey Accountabilities<ul><li>This is an essential role within the Property Services Directorate of RHL where you will work closely with the Senior Management Team to lead your specialist teams to manage all aspects of Property Compliance services for our customers throughout North East Derbyshire to keep them safe in their homes and communities. This will include the historical key 6 regulatory areas within the sector, alongside damp, mould &amp; disrepair and Building Safety (No High-Rise Buildings).</li><li>Being the compliance expert, working in collaboration with all areas of the business, you will ensure there is a robust strategy, effective policies, procedures &amp; process maps alongside a robust competency framework ensuring RHL meets all its obligations under the Regulator of Social Housings Consumer Standards [Safety &amp; Quality], that we have an evidence based Golden Thread of Information through strong data, and that the properties we manage are safe and decent as a result. The role will require you to be able to plan, procure, contract manage and oversee the delivery of multi-million pound revenue and capital workstreams within areas of responsibility demonstrating leadership in line with the organisations ‘One Team’ culture.</li></ul>Head of Property Services &nbsp;Key Accountabilities<ul><li>This is an essential role within the Property Services Directorate of RHL where you will work closely with the Senior Management Team to lead the operational delivery of Repairs &amp; Maintenance, Void Management, Capital Works, Asset Investment and supply chain of materials. You will lead our in-house teams and contractors to deliver essential services for our customers throughout North East Derbyshire.</li><li>Being the expert lead in this area, working in collaboration with all areas of the business, you will ensure there is a robust strategy, effective policies, procedures &amp; process maps.&nbsp; Alongside this developing and delivering a robust competency framework ensuring RHL meets all its obligations under the Regulator of Social Housings Consumer Standards [Safety &amp; Quality]. This will be undertaken with an evidence based Golden Thread of Information through strong data, ensuring that the properties we manage are safe and decent as a result.</li><li>The role will require you to be able to plan, procure, contract manage and oversee the delivery of multi-million-pound revenue and capital workstreams within areas of responsibility demonstrating leadership in line with the organisations ‘One Team’ culture.</li></ul>Should you have any questions regarding this post please email <a href="mailto:clare.ashton@rykneldhomes.org.uk" target="_blank">clare.ashton@rykneldhomes.org.uk</a>.Completed application forms should be returned to<a href="mailto:recruitment@rykneldhomes.org.uk" target="_blank"> recruitment@rykneldhomes.org.uk</a> or it can be returned in a paper format to:Human Resources Team Rykneld Homes Ltd 2013 Mill Lane Wingerworth Chesterfield S42 6NG<h3>Supporting Documents for Heads of Service</h3><ul><li><a href="https://jobs.insidehousing.co.uk/document/4670048/4ec7fe1e-c7c8-42fb-bc8a-f9b80d1c7979.docx" target="_blank">Download Application Form (DOC)</a></li><li><a href="https://jobs.insidehousing.co.uk/document/ed177366-4f49-404c-b3c7-a9e8e929a101.docx" target="_blank">Download Job supporting document (DOC)</a></li><li><a href="https://jobs.insidehousing.co.uk/document/741eb8ab-b950-4d9b-9103-cf40c7d91068.docx" target="_blank">Download Job supporting document (DOC)</a></li></ul>

Heads of Service

Are you a passionate and dynamic leader with a strong track record in delivering high-quality housing services?&nbsp;Do you want to make a real difference in the lives of residents by driving service improvements, promoting tenant engagement, and ensuring compliance with regulatory standards?&nbsp;We are looking for an experienced forward-thinking Interim Head of Housing to lead our Housing Services Team.In this key leadership role, you will be responsible for the strategic and operational delivery of housing services, ensuring we provide safe, secure, and affordable homes to our residents.&nbsp;You will have a customer-focused mindset, ensuring residents are at the heart of our decision-making. You will manage and develop a high-performing team, promoting a culture of accountability and continuous improvement and act as a key advisor on housing policy, ensuring the organisation is well-prepared for regulatory inspections.&nbsp;Your areas of focus will include<ul><li>Strategic leadership</li><li>Team leadership and development of cohesive team culture</li><li>Tenancy &amp; estate management</li><li>Compliance &amp; regulatory management</li><li>Performance management &amp; Continuous Improvement</li></ul>Closing date: 08 June 2025 – 23.59hrsLocation: Hybrid – home and office basedPeriod: 12 months FTCSalary: £60000 - £65000Leave: 30 days + bank holidaysIf this sounds exciting, we would love to hear from you!To find out more, please click "Apply" to download our job pack and apply for the role.

Interim Head of Housing

Job Title: Corporate Head of Growth, Sustainability and Asset MaximisationDepartment: Development, Sustainability and SalesReports to: Executive Director of PropertyDirect Reports: Sustainability Manager, Sales Manager and Development Project ManagerThis is a pivotal time in our organisation’s journey as we look to shape the future of our portfolio. With an ambition to deliver more homes, make better use of our land and assets, and embed long-term sustainability across our operations, this role is central to driving the next phase of our strategic development.We are seeking an inspiring, commercially astute leader with a strong understanding of the housing sector, asset management, sustainability and sustainable growth. You will play a key role in identifying and delivering opportunities to acquire and develop new homes, as well as unlocking the potential of our land holdings and supporting the rationalisation of properties that no longer meet current or future needs.This role also involves leading a review of housing schemes to ensure they are fit for purpose, financially sustainable, and aligned with evolving customer expectations. Your strategic insight and ability to balance social value with financial performance will be vital as we make informed decisions that shape our long-term asset strategy.As a senior leader within the organisation, you will foster a culture of innovation, collaboration, and accountability, ensuring that growth and sustainability are embedded across all areas of our work. You will work closely with colleagues and stakeholders to champion data-led decisions, unlock investment, and position the organisation for long-term resilience and impact. If you are passionate about building thriving communities, maximising the value of housing assets, and leading strategic transformation, we invite you to apply and help us realise our vision for growth, sustainability and lasting social impact.On this page, you will find information related to the role. This includes the <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#brochure" target="_blank">candidate pack</a>, <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#video" target="_blank">videos</a>, and <a href="https://www.lincolnshirehp.com/careers/corporate-head-of-growth-recruitment/#useful-links" target="_blank">links to key information about LHP</a>.To Apply, select the Apply button below and follow the application process, attaching your up-to date CV and a cover letter, detailing why you would be an excellent candidate for the role, explaining the skills, and experience you’d bring to leading a repairs function&nbsp;For an informal conversation, please feel free to reach out to Gary on 07526085083 if you require any further help or support with your application.Role PurposeTo lead and deliver the strategic growth function, ensuring alignment with theorganisation’s values and objectives. This role encompasses new delivery, sustainability,asset maximisation, sales, leaseholder management, and stakeholder engagement tobuild trust, enhance reputation and support organisational goals. You will also be amember of our joint leadership group and lead one of our neighbourhood hubs as wedevelop place-based strategies in partnership with local communities.We offer agile working arrangements, recognising the benefits of flexibility. At the sametime, we expect the you to spend regular time in our offices in Grimsby and Boston andwithin our neighbourhoods. This is essential for building relationships, supporting teamsand maintaining visibility across the organisation.Your Skills, Attributes, and Knowledge<ul><li>The ability to align Growth with organisational vision, values, and goals.</li><li>Strong track record in delivering successful and complex development programmes.</li><li>Proven ability to connect and coordinate with partners to align efforts around shared priorities.</li><li>Proven ability to engage employees and promote a unified culture.</li><li>The ability to position the organisation as a key influencer and trusted voice.</li><li>Proficiency in both verbal and written communication, including the ability to convey complex ideas clearly and persuasively.</li><li>Knowledge of regeneration and placemaking.</li><li>High level of skill in developing and maintaining excellent relationships with stakeholders.</li><li>Knowledge of economic development.&nbsp;</li></ul>Your Experience and Qualifications<ul><li>Experience in development and asset maximisation in public sector housing.</li><li>Experience in a leadership or managerial role within a Growth or Development team.</li><li>Experience of development through S106, joint ventures, package deals or land led development.</li><li>Experience in sales and marketing of new homes.</li><li>Experience of appraising and procurement of capital projects</li><li>Experience in developing and implementing comprehensive Growth,</li><li>Assets and Sustainability strategies that align with organisational goals.</li><li>Experience in facilitating leadership engagement with stakeholders.</li><li>Experience in bidding for and delivery of Homes England funded programmes. </li><li>Experience of housing development and relevant financial, legal, and statutory requirements.</li><li>Experience of working at senior level with Boards and Committees.</li><li>Experienced in business risk and financial planning processes.</li><li>Degree level education or equivalent through relevant training and/or experience. Relevant professional qualification e.g., RICS, CIH, MBA.</li><li>Evidence of continuous professional development.</li></ul>Benefits:<ul><li>24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>A superb employer salary sacrifice pension scheme with up to 12% paid by LHP</li><li>An employee wellbeing package worth up to £1,200 annually throughour benefits partner Westfield Health</li><li>Discounted Shopping Vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic corporate training programme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>

Lincolnshire Housing Partnership

Corporate Head of Growth, Sustainability and Asset Maximisation

Job title:&nbsp;Digital officerBand: 6Salary: £23,361 - £27,090 pro-rataLocation/base: Hybrid - Home/CIH officeHours: 28 hours per weekAbout us The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you Do you have a passion for websites, digital content, and using data to drive better online experiences? We're looking for a skilled and proactive digital officer to help us deliver engaging digital journeys that raise awareness, support our members, and drive action.Reporting into the digital manager, you’ll play a key role in managing our website, supporting digital campaigns, and using analytics to optimise performance.From updating web content, improving SEO to shaping digital user journeys and supporting the marketing team in email and paid campaigns, you'll make sure our digital presence is clear, consistent and effective.This role is perfect for someone looking to build a career in digital marketing — whether you’re a recent graduate or someone with a strong foundation of digital skills seeking your first step into the sector. You’ll be collaborative, detail-focused, and ready to make a meaningful impact across a range of digital channels.&nbsp;How to applyFor an informal chat about this role, please&nbsp;contact Dave Moores, via email at&nbsp;<a href="mailto:dave.moores@cih.org" target="_blank">dave.moores@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications: Sunday 22 June 2025Interviews due to take place: w/c 30th June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Digital officer

Location: Salford, Greater Manchester (Hybrid working – at least 2 days a week in the office, with high levels of flexibility to be in the office more when required)Salary: CompetitiveAbout Salix HomesAt Salix Homes, we are not just about providing homes, we are about creating communities. As we celebrate our 10-year anniversary, we are proud of our journey as a not-for-profit housing association managing over 8,000 homes across Salford. Our commitment to quality and customer satisfaction has earned us a C1 grading under the new Consumer Standards, a mark of excellence that reflects our dedication to safe, high-quality homes and responsive services.We are growing, we are innovating, and it is an exciting time to join us.We’re looking for an Executive Director of Customer and Landlord Services to join our Executive Management Team and help lead this next chapter.&nbsp;In this role, you will play a key part in ensuring we continue to deliver exceptional services while embracing new challenges and opportunities.Key responsibilities will include:&nbsp;<ul><li>Lead our customer and landlord services, including housing management, planned and reactive maintenance, and customer safety.</li><li>Ensure compliance with the Regulator of Housing Consumer Standards and the Regulator of Building Safety.</li><li>Drive continuous improvement through innovation, communication, and people development.</li><li>Lead and inspire teams to create a culture of trust, inclusivity, and excellence.</li><li>Work with stakeholders and partners to develop and deliver our Corporate Plan and meet the evolving needs of our communities.&nbsp;</li></ul>Who we’re looking for&nbsp;We are looking for a leader who genuinely cares about making a difference, someone with solid experience at Director level in housing who truly understands what it means to put customers first. You will be someone who embodies our values of being trustworthy, successful, and inclusive. You aim for excellence and embrace change with enthusiasm.Why Join UsAt Salix Homes, we invest in our people.&nbsp;Benefits include:<ul><li>Up to 34 days annual leave (plus bank holidays), increasing with length of service </li><li>Enhanced family leave, including maternity, paternity, adoption and shared parental leave.</li><li>Special leave options, like time off for emergencies, dependents or compassionate reasons.</li><li>Generous company pension scheme – Aviva. Salix Homes will contribute 1.5 times employees' contribution amount up to 9%. For example, if an employee put in 6%, Salix Homes would put in 9% giving a total contribution of 15%.</li><li>Life Assurance - Employees can nominate someone to receive 3 times their annual salary if they die while employed by Salix Homes.</li><li>Reward and Recognition – Salix Homes like to recognise employees who make a difference through:<ul><li>staff awards</li><li>manager perks and financial rewards</li><li>our online Be Salix recognition platform</li></ul></li><li>Employee Development - Salix Homes want to develop their people and have career and personal development opportunities available to employees:<ul><li>coaching</li><li>sponsored study</li><li>accredited professional development</li><li>apprenticeship opportunities</li></ul></li><li>Health Cash Plan - Healthshield to provide a health cash plan for all Salix Homes employees. The scheme helps with the cost of health care such as dental check-ups / fillings / physiotherapy / eye tests / prescription glasses.</li><li>Healthshield Perks - Get access to over 4,000 exclusive member offers available to employees and their families.</li><li>Cycle to Work Scheme – Salix Homes Ride to Work scheme, provided by Evans Cycles is a great way of buying a bike at a discount and paying for it over a year.</li><li>Discount Gym Membership - Salix Homes have a special deal with Salford City Council that lets employees use their gyms at a discount. Salix Homes Healthshield Perks also gives discounts on joining other gyms.</li></ul>Ready to join us? Apply NowFor more information please visit:&nbsp;<a href="https://www.salixhomes.co.uk/emt-recruitment/" target="_blank">https://www.salixhomes.co.uk/emt-recruitment/</a>For a confidential discussion, please contact our consultant at Penna:Bruna Varante on 07858 306725 or email:&nbsp;<a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a>Tom Niven on 07860 657044 or email:&nbsp;<a href="mailto:tom.niven@penna.com" target="_blank">tom.niven@penna.com</a>Rachael Morris on 07840 711217 or email:&nbsp;<a href="mailto:rachael.morris@penna.com" target="_blank">rachael.morris@penna.com</a>Recruitment schedule4 July 2025: First round of interviews15 July 2025: Final interviews and on-site recruitment dayThe closing date for applications is Sunday 29 June 2025.*Salix Homes is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Executive Director of Customer and Landlord Services

Job title:&nbsp;Quality assurance officerBand:&nbsp;5Salary:&nbsp;£34,608 - £36,508Location/base:&nbsp;Hybrid - Home/CIH officeHours:&nbsp;35 hours per weekAbout usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop and grow our outstanding qualifications offer, we’re looking for a dedicated quality assurance officer to join our education team.&nbsp;You will play a pivotal role within our education team, supporting the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You’ll help to drive our education offer forward at this crucial time for apprenticeships and housing qualifications. You will manage teams of external assessment personnel, providing training and support to help them carry out their roles. We’re looking for someone who can take a strong lead in ensuring regulatory conditions are enforced and maintained across our network of external providers.Collaboration is at the heart of what we do, so you’ll work closely with colleagues across the education team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Hayley Lovegrove, quality assurance manager on&nbsp;<a href="mailto:hayley.lovegrove@cih.org" target="_blank">hayley.lovegrove@cih.org</a>&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Sunday 22 June 2025Interviews due to take place:&nbsp;Monday 30 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Quality Assurance Officer

Job Title: Events producer (12 months FTC)Band: 6Salary: £29,201 and £32,549Location: Hybrid - Home/CIH officeHours: 35 hour per week &nbsp;About usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop our fantastic events offer for CIH members we are looking for an events producer to join our team.We are seeking a reliable, highly organised events professional who has experience in design and delivery of high-quality conferences and is looking for their next step into content and awards production. A strong understanding of the issues facing the housing sector is essential, along with the ability to translate this knowledge into engaging, well-structured event programmes and content.You will be an excellent communicator who thrives on delivering an outstanding level of customer service and enthusiastic about creating a great event experience for our delegates and speakers.This role involves working on multiple live and virtual events simultaneously, including our UK-wide awards programmes. Strong project management skills, the ability to meet tight deadlines, and effective prioritisation are all key to your success in this role.Travel across the UK is a required part of the role, and you will be a key player in delivering the programme and supporting our speakers. You will have a can do attitude, horizon scanning abilities, troubleshooting skills and will be solutions-driven on how we make events the best they can be.&nbsp;How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.If you would like to have an informal chat about this role, please contact Alexandra Gibson on 07488247249 (<a href="mailto:alexandra.gibson@cih.org" target="_blank">alexandra.gibson@cih.org</a>)Closing date for applications:&nbsp;Sunday 15 June 2025Interviews due to take place: Thursday 19 June &amp; Friday 20 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Events producer

It’s an exciting time to join LHP! With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re building a brand-new Organisational Development team. This team will be at the heart of delivering impactful programmes that strengthen our culture, enhance leadership capability, and boost colleague engagement across the organisation.We’re introducing three new roles within this team, all working closely with our newly appointed Strategic Lead for Organisational Development. Together, you’ll bring our vision to life, designing and delivering impactful programmes that support meaningful, lasting change.&nbsp;As an Organisational Development Delivery Lead, you’ll work in close partnership with the Strategic Organisational Development Lead and the wider People and Change team, you’ll play a key part in implementing the Culture Action Plan and ensuring our leaders, teams, and services are well-prepared for change.Location: Lincolnshire (Our Offices are in Grimsby &amp; Boston)Salary: £48,500Contract: Permanent/ Full Time&nbsp;What is Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address, as highlighted by a recent extensive audit. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expect.Check out our <a href="https://www.youtube.com/playlist?list=PLeNgL4QX0xCP1T-wBnSh2_Sz66216EK35" target="_blank">Youtube </a>channel to hear some stories of what it's like to work here!As an LHP colleague, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>A family friendly agile working policy</li><li>Discounted shopping vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic training programme</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What could a typical week look like as an Organisational Development Delivery Lead?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.Your weekly tasks could include:<ol><li>Design and implement organisational development initiatives that align with our values, culture, and strategic objectives.</li><li>Lead the delivery of key programmes within the Culture Action Plan, including leadership development, team effectiveness, and inclusion-focused initiatives.</li><li>Collaborate with HR, communications, customer Inclusion and change teams to ensure consistent messaging and a joined-up approach to organisational development.</li><li>Engage with colleagues and managers across the organisation to gather feedback, build trust, and foster a sense of ownership in change initiatives.</li><li>Promote open, two-way communication to ensure OD plans are inclusive, well-informed, and supported at all levels.</li><li>Support the creation of people frameworks, such as leadership behaviours, career progression pathways, and team charters.</li><li>Evaluate the impact of OD activities using data, feedback, and insight to continuously improve our approach and outcomes.</li><li>Represent the OD function at internal forums and meetings, championing a culture of learning, growth, and continuous improvement.</li><li>Oversee the use of the Apprenticeship Levy, ensuring it is maximised through relevant vocational training opportunities.</li><li>Manage the corporate training budget effectively, ensuring value for money and alignment with organisational priorities.</li></ol>&nbsp;This is what you’ll need to thrive in this role<ul><li>Experience in organisational or leadership development, with a track record of delivering impactful outcomes.</li><li>Demonstrable evidence of design and implementation of effective development programmes, including conducting training needs analyses.</li><li>Strong facilitation and influencing skills, with confidence engaging and building credibility at all levels of the organisation</li><li>Experience managing budgets and ensuring a measurable return on investment for learning and development initiatives.</li><li>High emotional intelligence, with a deep understanding of organisational culture and its impact on change and development.</li><li>Experience working with apprenticeship providers and a good understanding of the Apprenticeship Levy is desirable</li><li>A relevant professional qualification, such as CIPD or equivalent is desirable</li></ul>If you're experienced in Organisational Development, thrive when working in a close team and driven by implementing real change that makes a difference, we strongly encourage you to apply.&nbsp; Please attach your most up to date CV and a supporting statement (no more than 500 words) detailing why you would be a great candidate for the role.For an informal conversation please call Rajim on 07958388464 Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References

Organisational Development Delivery Lead

Are you passionate about driving meaningful change and delivering projects that make a real difference to the lives of Lincolnshire residents?Can you lead complex projects with confidence, clarity, and a customer-first mindset?We have a fantastic new opportunity for an experienced Project &amp; Delivery Manager to join our People and Change TeamLocation: Remote worker (Lincolnshire Based)Salary: £53,919As our <a>Project &amp; Delivery Manager </a>you’ll lead and coordinate key repairs change projects, within LHP’s 2-year ‘Everyday Better’ transformation programme, ensuring change is delivered effectively and that customers can feel the real benefits of a customer centric repairs service.This role will work closely with the Repairs Director, reflecting a strategic partnership focused on alignment with operational priorities. While core accountability remains within the change team, this connection ensures close collaboration and oversight to support joined-up delivery and the delivery of tangible service improvements.What is Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address, as highlighted by a recent extensive audit. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expectCheck out our Youtube channel to hear some stories of what it's like to work here!<ul><li>As an LHP Colleague, you’ll also receive some great benefits:</li><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>A family friendly agile working policy</li><li>Discounted shopping vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic training programme</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>What will a typical week be as Project &amp; Delivery Manager?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.This is an exciting opportunity, as this is a brand-new role within LHP. We’d expect the successful person to make this role their own.Your weekly tasks could include:<ul><li>Capture insights from each project to inform future initiatives and improve delivery practices.</li><li>Work with the Director of Repairs to clearly outline the project aims to achieve, including deliverables, timelines, and success criteria.</li><li>Create structured plans that include milestones, resource allocation, risk assessments, and communication strategies.</li><li>Coordinate efforts across departments, ensuring everyone understands their roles and responsibilities.</li><li>Build trust and maintain regular communication with internal and external stakeholders to ensure alignment and support.</li><li>Monitor project performance, identify potential issues early, and implement mitigation strategies to keep projects on track.</li><li>Help teams transition to new systems or processes by providing training, resources, and ongoing support.</li><li>Work with communications and OD teams to create engaging content that supports change initiatives.</li><li>Design tools and methods to evaluate the effectiveness of changes and report on benefits realised.</li><li>Encourage feedback, celebrate successes, and foster an environment where change is embraced and sustained.</li><li>Bring innovation to our transformation programme from your previous change experience</li></ul>Please view the attached job description for a full list of responsibilitiesWhat skills, knowledge and experiences are essential as Project &amp; Delivery Manager?<ul><li>Hold an Agile Project Management qualification</li><li>Proven track record of successfully delivering projects within people-focused organisations.</li><li>Practical experience applying Agile or Lean methodologies to drive continuous improvement.Solid understanding of the housing sector, including relevant legislation, regulatory requirements, and industry challenges.</li><li>In-depth knowledge of project management frameworks and change management best practices.</li><li>Experience in supporting individuals through change, with a strong focus on embedding sustainable new ways of working.</li><li>Skilled in using project delivery tools such as RAID logs, project plans, and collaborative platforms including Miro and JIRA.</li><li>Highly organised and self-driven, with a proactive, solution-oriented approach to delivery.</li><li>Exceptional communicator with strong stakeholder engagement skills; able to influence, motivate, and build consensus.</li><li>Proficient in evaluating impact and measuring benefits, translating data into meaningful insights and actions.</li><li>Confident in leading both strategic and operational change projects, always focused on delivering customer value.</li><li>Approaches challenges with empathy, professionalism, and integrity, building trust at all organisational levels.</li></ul>How do I apply?If you are experienced in Project Management (Agile) and are passionate about making a difference, we strongly encourage you to apply.&nbsp;Please attach your most up to date CV and a supporting statement (no more than 500 words) detailing why you would be a great candidate for the role.Interviews will take place in Grimsby on the 25th June 2025. &nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References.&nbsp;

Project & Delivery Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Scudamore Place in Gloucester. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £ 17,908.61 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Summerfield Place, Shrewsbury. The development offers modern retirement apartments exclusively for over 60s in a convenient location with easy access to vital local facilities. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About Us Job Title: Allocation and Mobility Officer Salary Range: £37,766 - £45,763 per annum Permanent - Full time (36hours) Location: Putney Bridge Road, London, SW18 1HR Objective of role The Allocation team are primarily responsible for the effective and efficient letting of Council and registered social landlord vacancies that are available to the Council and to ensure that any re-letting period is kept to a minimum. You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as registered providers, housing management teams and supporting agencies. You will need to proactively seek housing solutions for clients who may have complex rehousing needs and assess the suitability of a settled offer of accommodation. You need to be organised and have the skills to effectively manage the rehousing demands and clients' expectations in accordance with the Lettings plan(s). Resilience is key as some of those in need of our services are often vulnerable and in need of appropriate support and guidance during this period. This role in particular focuses primarily on our Wandsworth 'A Home that Fits' initiative whose main objective is to assist and support social housing tenants to move to smaller homes. There may be a requirement to assist with the overall letting/re-letting of homes outside of the 'A Home that Fits' initiative. About the role Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen and support is essential whilst remaining calm and professional. The main objective is to deliver the best service we can to those that need it. Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role. Basic knowledge of Housing Allocations: You will need to understand the basics of the rehousing process and the client groups the Council(s) assist including those we have a legal duty to; however, support will be given to candidates to build on this knowledge and on the job learning will take place. Proactive and organised: You will need to effectively manage cases to completion, making sure that actions are taken in a timely manner and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service. Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as key workers and other services in the wider Housing and Council departments such as Housing Options and Assessment teams. Empathy and listening: At times service users may be struggling and it is important that you recognise this when dealing with stage of their rehousing journey. Essential Qualifications, Skills and Experience - Ability to work independently, motivated and put people first - Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients. - Excellent customer service skills - Excellent organisation skills and the ability to prioritise - Commitment to maintaining and improving the quality of services provided. -Proven ability to negotiate successfully If you are passionate about making a positive impact on Richmond and Wandsworth's ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Indicative Recruitment Timeline Closing Date: Sunday 29th June 2025 Shortlisting Date: W/C 30th June 2025 Interview Date: TBC Useful Information We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Allocations and Mobility Officer

Job Introduction We have a great opportunity for an individual to join our Housing Allocations Service. Working as an Allocations Officer, you will have a busy and varied workload that will involve assessing applicants for the housing register, the allocation and letting of social housing properties, ensuring our processes are fair, transparent, and efficient. You'll play a key role in maintaining the housing register, minimising void periods and maximising customer satisfaction. You'll work closely with internal and external stakeholders to deliver a joined-up approach to meet our customers needs. If you care about making a positive impact in the social housing sector and have a proven track record in allocations and lettings, this could be the role for you. This role is a site based role. Interviews for this role will be held on 1 July. Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Main Responsibility <ul><li>Ensure that the allocation of housing is conducted fairly and transparently, following the local authority's housing allocation scheme and relevant legislation.</li><li>Conduct thorough assessments of applicants' housing needs, ensuring that those in greatest need are prioritised and allocated suitable housing.</li><li> Allocate available properties to eligible applicants within established target timescales, minimising delays and ensuring efficient use of housing stock.</li><li>Maintain clear and open communication with applicants throughout the allocation process, ensuring they are informed about their application status and any decisions made.</li><li>Provide additional support to vulnerable applicants to help secure appropriate housing.</li><li>Work collaboratively with social services, and other stakeholders to facilitate the allocation process and support applicants in securing housing.</li><li>To proactively work with Registered Providers ensuring nomination requests are processed within agreed timeframes and ensuring the terms of the Council's nomination agreement.</li></ul>The Ideal Candidate <ul><li> A clear understanding of the relevant legislation related to managing housing registers and experience of allocating council and other social housing.</li><li>CIH Level 3 (or willing to work towards), 5 GCSEs grade A-C including English (or equivalent level of educational attainment)</li><li>Knowledge of the Regulator of Social Housing (RSH) regulatory requirements, with new Consumer Standards that apply to Local Authorities.</li><li>Able to demonstrate good working knowledge of IT systems and able to use Word and Excel.</li><li>The ability to work on own initiative, manage and organise own work, whilst having the ability to actively identify, problem solve and take ownership.</li><li>Experience working with both internal and external stakeholders e.g. customers, staff, Registered landlords and contractors.</li><li>Please note, should you be offered the role, as part of the pre-employment checks a Basic DBS will be actioned for you.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Housing Allocations Officer

About The Service An exciting opportunity has arisen for a committed individual to join the Tenancy Management Team. The successful applicant will work proactively to ensure that tenants and leaseholders comply with their tenancy conditions or the terms of their lease, providing advice and guidance to tenants/leaseholders and where necessary taking enforcement action. About the job You will have experience of working within a housing related environment including enforcing tenancy/lease conditions via legal action. The use of new technology and experience of working with customers and visiting them in their own homes are also essential. What We Are Looking For From You You will have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You will work well in a team and be able to work on your own initiative Additional information This post is permanent. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. For an informal discussion, after reading the job description and person specification, please contact Stuart Clarke (029) 2053 7563 or Lee Jenkins (029) 2053 7545. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description and person Specification </li> </ul>

TENANCY OFFICER

Are you passionate about helping people access affordable, safe homes? Can you stay calm and solution-focused during challenging conversations and complex situations? At Lincolnshire Housing Partnership, we're proud to be a forward-thinking, community-focused organisation. We're now recruiting multiple Neighbourhood Officers to join our growing team in Grimsby, as part of both permanent and fixed-term contracts. You'll work closely with residents to support tenancy sustainment, tackle anti-social behaviour, maintain neighbourhood standards, and reduce empty homes. You'll be the first point of contact for our customers, delivering high-quality housing management services that reflect LHP's mission of building stronger communities and improving lives. Why Join LHP? We're deeply rooted in our Grimsby and Boston communities, with many of our team living in the areas we serve. This local connection drives our commitment to creating positive, lasting change for our customers. This is an exciting time to join us. We're investing in a major transformation programme - Everyday Better - and expanding our neighbourhood teams to deliver more tailored, community-first services. As a Neighbourhood Officer, you'll play a vital role in bringing this vision to life. Want to know what it's like to work at LHP? Check out our YouTube channel for real team stories! What You'll Get: <ul><li> £32,293.92 salary</li><li> Up to £1,200/year employee wellbeing package via Westfield Health</li><li> Discounted shopping vouchers</li><li>Access to our corporate training and development programme</li><li>Generous pension scheme (up to 12% employer contribution)</li><li>24 days holiday (plus bank holidays), rising with service</li><li>Additional leave for full attendance</li><li>Mental Health First Aiders across the business</li><li>Career development and internal progression opportunities</li></ul>A Typical Week Might Include: <ol><li>Visiting estates and tenants to resolve housing concerns</li><li>Tackling local issues like fly-tipping or antisocial behaviour</li><li>Working with partner agencies like police and social services</li><li>Supporting customers at risk of eviction with practical advice and payment plans</li><li>Attending court or preparing documentation for enforcement when required</li><li>Signposting customers to community services and resources</li><li>Leading neighbourhood walkabouts and community engagement events</li></ol> We're Looking For Someone Who: <ul><li>Has experience delivering empathetic, customer-focused services</li><li>Can build strong partnerships with teams, residents, and external agencies</li><li>Communicates clearly and effectively in person, in writing, and digitally</li><li>Is confident, resilient, and calm under pressure</li><li>Understands housing-related policies, tenancy management, and safeguarding</li><li>Is organised, self-motivated, and comfortable working independently</li><li>Has a full driving licence and access to a vehicle</li><li>Has up-to-date knowledge of housing regulations and best practice</li></ul>Career Pathways At LHP, we invest in our people. We support your personal development and career growth through training, mentoring, and promotion opportunities. Many of our team members have progressed into leadership roles - including Neighbourhood Team Leader - and we're proud to grow our talent from within. Ready to Apply? We're reviewing applications as they come in, so don't delay, we may close this role early if we receive strong interest. Finally some key Information At Lincolnshire Housing Partnership, we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at <a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chat Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References

House Manager Ryde Academy Pell Lane Ryde, Isle Of Wight, PO33 3LN United Kingdom Salary: NJC Points 18-22 (£30,559 - £32,654) Actual salary for working term time, plus development days is £26,169 - £27,963 per annum Hours: 37 hours per week; Monday to Thursday 8:00am - 4:00pm and Fridays 8:00am - 3:30pm Contract: Permanent, Full Time, 39 weeks plus 5 INSET days September 2025 start date We are seeking a passionate and enthusiastic House Manager to support students at school, making a positive impact on their lives. Working with young people within a set house group, the House Manager will build positive relationships with students, providing them with a safe and supportive space. They will also be responsible for ensuring the safety and well-being of young people by providing basic first aid support. The role will involve having a strong understanding of safeguarding procedures and involve signposting students and families to external support if required. Ryde Academy Ryde Academy, based on the Isle of Wight, is an 11 to 18 years Secondary Academy and is sponsored by Lift Schools. The school is set in spacious grounds and had a completely new state of the art building in 2017. Known as the "Garden Isle" because of its beautiful landscape, unspoilt beaches, rugged coastline and beautiful countryside; the Isle of Wight is a perfect place to raise a family. Judged as 'Good' by Ofsted in November 2022, Ryde Academy is a school that pupils feel proud to attend, with a calm and orderly environment. Staff are also proud to work at the school and recognise that leaders are considerate of their workload. Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: <ul><li>Comprehensive training: Access a wide range of developmental training to boost your career.</li><li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li><li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li></ul>Ready to apply? Get in touch here. We can't wait to hear from you. The role is due to commence September 2025. This is a full time, permanent position. Closing date: 27 June 2025 We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook, X, Instagram and Linkedin. Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads House Manager Job Description and Person Specification RYA.pdf Brochure Safer Recruitment Statement

Job Description Proposed Interview Date: Week Commencing 14 July 2025 Closing Date: Sunday 29 June 2025 Contract Type: Permanent and Temporary until 31 March 2026 Salary: FC6 £29,508.69 - £32,437.03 Working Pattern: 36 hours per week Location: Dunfermline Area Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife and we work with many different organisations, including tenants' groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants. You will have experience of partnership working when managing tenancies. You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy. You will need good time management, communications and organisational skills. You will also possess IT Skills. You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the Homepoint 2 qualification. Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information <ul> <li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li> <li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li> <li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li> <li>Directorate Information - Council Department information</li> <li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial </li> <li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>For more information, please contact: Fiona Empson, <a href="mailto:fiona.empson@fife.gov.uk" target="_blank">fiona.empson@fife.gov.uk</a>

Housing Management Officer

Location London Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Sessional Recovery Coordinator to join us at our Bristol service. The successful candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: HMP Bristol Salary Range: £16.89 per hour Contract Type: Sessional Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>Research, design and prepare subject matter and materials for groups / pods. </li><li>Deliver structured content within group settings to service users at various stages of recovery </li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 22/6/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Sylvie Kilkenny | <a href="mailto:Sylvie.Kilkenny@cgl.org.uk" target="_blank">Sylvie.Kilkenny@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Housing Officer/Neighbourhood Manager - 6 Month Fixed Term Contract (Outer London) Salary £45,527 Per Annum (pro rata) + Benefits. A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities. Focused on our residents, our driving ambition is to provide services that make people's lives easier, and homes and communities they can be proud to live in. We are 'not for profit' and reinvest all our surpluses back into our varied and vibrant neighbourhoods. The role - Housing Officer/Neighbourhood Manager You will manage estates and neighbourhoods in the Brent, Barnet, Harrow, Watford and Stevenage areas. You will be responsible for delivering a proactive, high-quality customer focused and efficient neighbourhood property management service to Origin's residents. You will manage all general needs properties and schemes, resolving issues at the point of first contact, ensuring a value for money service to our customers. You will work collaboratively with other teams and organisations to provide an exceptional customer experience. What you'll do This is a rewarding and exciting position - responsible for building relationships and trust both internally within your Origin team and externally with the community you serve. At a glance you will: <ul> <li>Manage and resolve any tenancy and estate management issues</li> <li>Act as a central point of contact for all resident queries</li> <li>Managing all resident schemes</li> <li>Liaise with all departments to make sure you and your residents are up to date and help implement any procedures or changes </li> <li>Completing Fire Risk Actions assigned to the Neighbourhood Manager</li> <li>Monitor and manage ASB cases and working in strong partnership with our external partners to resolve them. </li> <li>Managing new developments handovers </li> </ul>What you'll need <ul> <li>Ability to demonstrate that you have extensive Social Housing experience, managing a busy general needs patch. Managing any Tenancy management issues that arises as a result of the Tenancy agreement or lease. </li> <li>Extensive experience of managing complex anti-social behaviour (ASB), incidents of Domestic Abuse and keeping our residents safe for instance safeguarding.</li> <li>Experience of maintaining successful relationships with our customers, creating trust, and building sustainable communities.</li> <li>Experience of setting up and maintaining successful stakeholder relationships, working collaboratively to keep our residents safe.</li> <li>A confident communicator across all channels, being an ambassador of Origin Housing demonstrating the values. You will be experienced in producing written correspondence for a variety of audiences.</li> <li>Strong customer service experience which demonstrates that you place our customers at the heart of everything you do. </li> <li>Experience of problem solving and demonstrating professional curiosity</li> <li>You need a full driving licence and access to your own vehicle for work </li> </ul>Our Values Our core values are at the heart of how we work <ul> <li>Take the lead</li> <li>Create energy</li> <li>Build trust</li> <li>Be generous</li> <li>Stay grounded</li> <li>Remember the little things</li> </ul>We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging. Our benefits to you <ul> <li>Origin's ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.</li> <li>The Salary of £45,527 per annum.</li> <li>A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave</li> <li>2 additional 'giving something back' volunteer days</li> <li>A pension scheme with contributions from 4% of your salary </li> <li>Family leave, compassionate leave and enhanced maternity pay</li> <li>Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians</li> <li>Interest free loans to help spread the cost of a season ticket or another big purchase</li> <li>Annual staff conference, team away days and annual team meal allowance</li> <li>Access to Perk Box for fantastic savings on everyday purchases and much more</li> <li>Free employee assistance programme </li> <li>Opportunities to join staff network groups </li> <li>Refer a friend bonus</li> </ul>We're also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it's a requirement to your role. Tell us your story We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the outline for role of Housing Officer/Neighbourhood Manager detailed above. Closing date for applications: Friday 13 June 2025 Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience. Department Neighbourhoods Locations Watermill Lane Remote status Hybrid Employment type Contract

Housing Officer / Neighbourhood Manager - Outer London (6 Month FTC)

The Vacancy <ul> <li>Annual salary of £28,164 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours), part-time and flexible working patterns available</li> <li>Liverpool city centre office base, hybrid working</li></ul>Proposed Interview Date: W/C 23rd June 2025 The role The purpose of this job is to provide a high quality, effective and tenant focused intensive housing management service to the tenants in Sheltered Housing schemes as directed by the Neighbourhood and Communities Team Leader (Sheltered &amp; Supported). You will bring a positive approach to your role, engaging with our customers in a caring and understanding way, ensuring that customers receive the best services possible. You will support with community events, signposting to other agencies, support with day-to-day queries, deal with Housing Management, ASB and Lettings. The right fit <ul> <li>A working knowledge of supported housing and tenancy management related issues.</li> <li>Experience of working effectively with colleagues, contractors, vulnerable tenants and their families/advocates to deliver high quality housing services.</li> <li>Experience of managing safeguarding cases.</li> <li>You'll have excellent written and verbal communication skills with people at all levels.</li> <li>Solid ICT skills which can be used to provide an effective housing service both operationally and strategically through performance reporting.</li> <li>Strong numerical skills and ability to manage budgets/service charges, process invoices, monitor rent arrear issues and advise tenants or their advocates.</li> <li>Ability to liaise effectively and professionally with third parties as necessary.</li> <li>A passion for delivery excellent customer service.</li> <li>A full UK driving license is essential. </li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Independent Living Scheme Manager

Job Title Neighbourhood Housing Lead - East London x2 Contract Type Permanent Hours Full time, 35 hours per week - 09:00 -17:00 Persona Agile 1-2 days office/patch attendance required, 3-4 days working from home Patch Location East London - Tower Hamlets and Waltham Forest (to be confirmed on appointment, following interview) Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 19 th June 2025 at 23:00 Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous Applicants Need Not Apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - East London x 2 - 6822

Salary: £37,035-£41,511 per annum Grade: JK Contract: Permanent Hours: 37 hrs / week Location: Based in Harrogate but covering Former Harrogate District We are looking to recruit a talented team player into this varied, interesting and highly rewarding role of Community Safety Officer, to be based in Harrogate covering the former Harrogate locality. The postholder will be required to have a flexible approach to working as may be required to support colleagues in other parts of the county. Based within the Community Safety Hub you will work closely with a broad range of partners to deliver our local community safety priorities, adopting an early intervention approach to tackle emerging issues. You will be required to work in partnership to develop and deliver action plans to deal with a range of antisocial behaviour and community-based issues that can have a huge impact on the quality of life of our residents, some of whom are vulnerable. You must have effective communication, reporting and interpersonal skills, the ability to use your own initiative, work under pressure and contribute towards the delivery of targets and objectives set out for the service and contribute towards a continual improvement within the service. You will be required to take lead responsibilities within the multi-agency team and be competent in the use of powers and tools that are available to deal with complex and challenging issues. To succeed in the role of Community Safety Officer, you must have experience of working within a multiagency environment, as well as the necessary skills such as confidence, enthusiasm and commitment which is required to undertake this rewarding role. You will be required to participate in meetings using MS Teams and in person. You must hold a full and clean current driving licence and have access to a vehicle. Although some training will be provided where there are knowledge gaps, it is expected that you will have a good grasp of legislation relevant to anti-social behaviour, crime and disorder. You will be a competent IT user. If successful, you will be required to undertake NPPV2 police vetting prior to commencement in post. The Council operates a flexible working policy and there is opportunity for some agile/home working subject to approval. The main office location is Harrogate. For more information, please contact Evie Griffiths, Senior Community Safety and CCTV Officer on Tel: 0300 131 2 131 or Email: <a href="mailto:Evie.griffiths@northyorks.gov.uk" target="_blank">Evie.griffiths@northyorks.gov.uk</a> Key Dates: Closing date for applications: 15th June 2025 Interview date: 25th June 2025 Key Documents: Job Description Total Rewards NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

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