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Project Manager - Sales£57,000 pa + benefitsWestminster Bridge Road, SE1 7JBAs a Project Manager – Asset Optimisation, your typical day might start with a review of properties ready to take to the market then, you could be meeting with external partners, such as solicitors, auctioneers or agents, to review ongoing property sales. Later, you might work with our compliance team to verify that all sales adhere to regulations, before providing a briefing on the status of property transactions and financial updates to senior management.Working at the heart of our organisation, the Project Manager – Asset Optimisation will play a crucial role in achieving our asset disposal targets, focusing on managing property sales from initial marketing through to completion. With a strategic and hands-on approach, you’ll work to enhance Peabody’s asset disposal processes while ensuring that compliance and financial targets are consistently met.You will be a confident, driven and organised professional who enjoys working collaboratively across teams and is skilled in building meaningful relationships. With a talent for detail-oriented project management and a passion for delivering sales targets, you’ll ensure each asset disposal project progresses smoothly and efficiently. You’ll be based in the office one to two days per week, with flexibility to work remotely for the remaining time.Your role covers all aspects of asset optimisation—everything from reviewing routes to market and determining sale prices to liaising with external partners, ensuring all aspects of property disposal meet compliance standards, and providing regular, accurate updates to internal stakeholders. If you’re proactive, highly organised, and eager to achieve tangible results, we want to hear from you.To be successful in this role, you’re:<ul><li>Experienced in managing property asset disposals, including various sales routes like auctions, open-market, and stock transfers.</li><li>Skilled in engaging and negotiating with diverse internal and external partners, including real estate agents, surveyors, and legal professionals.</li><li>Knowledgeable in sector-specific legislation, including anti-money laundering regulations and building safety policy.</li><li>Organised, with a strong attention to detail, excellent multitasking abilities, and a talent for meeting tight deadlines.</li><li>A clear and collaborative communicator, able to adapt your approach to achieve the best outcomes for Peabody and our stakeholders.</li></ul>If you’re committed to maximising asset value and meeting Peabody’s financial goals, we’d love to hear from you!Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays </li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Closing date: 10th May 2025 at midnight.&nbsp;You must be eligible to work in the UK to apply for this vacancy.&nbsp; Peabody are not able to offer Visa sponsorship.

Peabody

Project Manager - Sales

Job Number: HCAA02367Agreement Type: Permanent - Full TimeSalary: £66,336 - £67,500There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities.Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets, and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages – starting with setting the briefs for sites, selecting architects and the wider design teams, managing the design process, and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall, Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney - “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built.”We are looking for a talented and collaborative Building Information Manager. You will be responsible for the integration, management, and delivery of Building Information Management (BIM) across all the new-build housing projects in Housing Regeneration and Delivery. You will develop and implement complex systems, protocols and processes ensuring the efficient collection, management and dissemination of design, construction and fire safety data and will oversee the transition from construction to business-as-usual operations to provide expertise and assurance on BIM use and data management facilitating maximum value across a building’s lifecycle.You will develop collaborative working relationships across a wide range of other Council departments, external partners and stakeholders and will play a strategic role within the Division in developing professional guidance, providing advice, establishing governance processes, and setting standards to ensure an exemplary level of fire, building safety and construction innovation.You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a proven track record in working collaboratively with project stakeholders. Extensive experience at a senior level as an Information / BIM specialist working in the design/construction sector is required, along with demonstrable experience of developing a programme of strategies, processes and procedures and leading their expansion and application for use in the public or private sector.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 02 May 2025 (22:59).Interview date: 19 - 23 May 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Building Information Manager

Company OverviewAbout usPivotal:<ul><li>Provides sustainable homes for vulnerable people.</li><li>Works closely with local authorities and other relevant commissioners, such as the NHS.</li><li>Provides approximately 500 homes for vulnerable people.</li><li>Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life.</li><li>Operates successfully in a number of locations, including Cornwall and Dorset.</li><li>Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative?</li></ul>In return for your commitment to the role, Pivotal Housing offer-. Fixed hour contract with a regular shift pattern. Pension scheme and company sickness scheme. A comprehensive training and induction program. Opportunities for progression within a rapidly growing company. Perkbox- access to over 200 discounts, offers and free services. Simply health cover after 3 months service25 days holiday plus bank holidays and 1 extra day for each years service up to a maximum of 5 extra daysThis is a unique opportunity to join an expanding company that treats every staff member as an individual, offering opportunities for progression through rates of pay, qualifications and your personal career in support, apply today.Mileage will be paid from your base location at 45p per mile.Purpose of the Job:To provide effective management to housing management, ensuring that housing management functions are completed to a high standard and within regulatory and legislative requirements.Key Responsibilities:<ul><li>To ensure legal, regulatory and contractual compliance ensuring that all housing management functions are carried out within current legislation.</li><li>To provide effective management to housing teams.</li><li>Ensure effective housing management practices; responding appropriately to ASB, arrears, neighbour complaints and tenancy management. Ensure that all serious concerns are reported to the Housing Services Manager.</li><li>Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to timeously and appropriately.</li><li>To ensure that the service retains key performance indicators, addressing any barriers and poor performance against targets appropriately.</li><li>To be a point of contact for, and promote positive relationships within local communities.</li><li>Manage the collection of rents and service charges and respond swiftly and appropriately to any arrears.</li><li>To monitor, review and authorise the download and distribution of CCTV footage as appropriate.</li><li>Work in collaboration with the Health, Safety and Compliance Officer and Maintenance Operatives to ensure that properties are maintained to a high standard.</li></ul>· To prepare and present a case to Court where necessary to represent Pivotal in any proceedings for tenancy breach.<ul><li>To manage void turnaround times ensuring that void loss is kept to a minimum, and to liaise with appropriate partners to ensure minimum void loss.</li><li>To ensure that housing management functions are carried out in line with contracts / SLA’s / partnership agreements.</li><li>To provide advice to teams on housing law, and to recommend appropriate action to teams and the Housing Services Manager.</li><li>To ensure that sign-ups are completed within agreed time scales and that all associated paperwork is completed immediately and returned to the relevant teams.</li><li>To provide advice and guidance to teams in other geographical locations where required due to absence / holiday.</li><li>To participate in stakeholder meetings providing feedback to teams and other managers as appropriate.</li><li>Participate in on call out of hours service.</li></ul>Leading the Team· Recruit, lead, supervise, motivate and manage the team so that the service is delivered in line with Pivotal’s policies, procedures and ethos.· Ensure that the team are trained and motivated to carry out tasks to the highest standard, carrying out regular one to one’s to ensure that required standards are met in line with agreed targets.· Coach individuals and teams to perform to the best of their ability· Give ongoing feedback on performance and effectively manage poor performance· Carry out employee appraisals, identifying development needs and ensuring that training plans are written, actioned and monitored for the team.· Manage disciplinary, grievance, harassment, performance and absence management investigations and processes for the team and assist in these procedures for other services where an independent manager is required.· Implement Pivotal’s Health and Safety Policy and Procedures. Ensure that all practices are undertaken in accordance with ensuring a healthy and safe working environment and that all employees are aware of their responsibilities in respect of their role.· Actively promote non-discriminatory behaviour to ensure equal opportunities for all. Challenge perceptions and behaviour and lead by example to promote equality and diversity at all levels within the team.· Provide support and guidance to all team members· Encourage the team to achieve a positive work / life balanceEducation, Training, Skill and work experienceEssential<ul><li>CIH Qualification at level 4 or above or suitably qualified through experience</li><li>Knowledge of housing law across tenures.</li><li>Experience of working with and supporting vulnerable people</li><li>Experience of Housing related court work</li><li>Experience of contract management.</li><li>Neighbourhood management experience</li><li>Knowledge of the challenges facing the housing sector.</li><li>Knowledge of legislation governing the housing and welfare sectors.</li><li>Experience of managing diverse teams and workloads</li><li>Able to travel independently and effectively throughout the company’s area of operation</li><li>Access to a car</li><li>Full driving licence</li></ul>Desirable<ul><li>Experience of working with those experiencing addiction and/or poor mental health.</li></ul>Job Types: Full-time, PermanentPay: £41,712.00 per yearBenefits:<ul><li>Company pension</li><li>Sick pay</li><li>Store discount</li></ul>Schedule:<ul><li>Day shift</li><li>Monday to Friday</li><li>No weekends</li></ul>Work Location: In personApplication deadline: 02/05/2025Cover Letter is required

Area Housing Manager

Job Number: HCAA02368Agreement Type: Permanent - Full TimeSalary: £77,157 - £78,687There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities.Hackney Council is undertaking an ambitious programme of regeneration across a number of housing estates and sites across the borough. We aim to transform places by building new neighbourhoods with well-designed housing, streets and public spaces. The programme is building more than 3,000 new homes over the next 10 years and will deliver new council rented, shared ownership and outright sale homes across Hackney.The Council’s Housing Regeneration and Delivery teams are leading the delivery of these homes at all stages – starting with writing the briefs for sites, selecting architects and the wider design teams, managing the design process and procuring contractors and developer partners. We have won a number of prestigious awards for our housing schemes, including the RIBA Neave Brown Award for Housing 2024 and Overall, Winner at the NLA Awards 2024. The Observer’s architecture critic said of Hackney - “By cross-subsidising, talking to residents and valuing good design, the east London borough is investing in some of the best council housing ever built”.We are looking for a talented, experienced and collaborative construction professional to build and lead a new multi-disciplinary Construction and Commercial team, including Construction Managers and Aftercare and Defects Managers. You and your team will be responsible for promoting a commercially focused delivery environment in the Housing Regeneration and Delivery service. You will shape and lead the Council’s approach to engaging with and procuring contractors, designing buildable and cost-effective schemes, using modern methods of construction and ensuring best practice/compliance in relation to building safety.You will have a genuine commitment to delivering exemplary housing development and regeneration schemes, as well as a proven track record in working collaboratively with project stakeholders. Substantial technical expertise gained through housing construction/delivery experience is also required, along with experience working at various levels in the construction industry, including a management role.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications:&nbsp;02 May 2025 (22:59).Interview dates: 19 - 23 May 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Head of Construction and Commercial

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you&nbsp;Are you excited about joining a professional membership body with big plans for future growth in a sector primed for expansion? We’re seeking a talented and driven marketing professional to drive our awareness and growth ambitions. &nbsp;The role will support, and sometimes lead, the execution of marketing strategies and campaigns in a proactive and detail-oriented way. &nbsp;The successful candidate will help lead on planning, implementing, and monitoring marketing initiatives to enhance brand awareness, position our products as the “gold-standard” and drive business growth.&nbsp;You’ll bring strong digital marketing skills to create winning digital campaigns and experience in stakeholder management with a business partnering mindset.How to applyFor an informal chat about this role, please contact&nbsp;Ben Dewhurst&nbsp;- &nbsp;<a href="mailto:ben.dewhurst@cih.org" target="_blank">ben.dewhurst@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications: Tuesday&nbsp;6th May 2025 at 12pmInterviews due to take place: Week commencing 12 May 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Assistant marketing manager

We’re recruiting 18 Housing Officers across London and surrounding regions on behalf of a respected housing provider.These roles offer hybrid working (just 1–2 days in the office), £26.22/hr, and a clear route to a £35k–£40k permanent role.If you're looking for flexibility, autonomy, and the chance to make a real difference – this is your next move. Locations Available:<ul><li>South West London &amp; Surrounds – 5 roles</li><li>North West London &amp; Surrounds – 6 roles</li><li>East London &amp; East Anglia – 4 roles</li><li>South East &amp; Kent – 3 roles</li></ul>What You’ll Do:<ul><li>Manage your own neighbourhood patch</li><li>Support residents with housing and tenancy issues</li><li>Address ASB and promote safer communities</li><li>Liaise with partners and ensure housing standards</li></ul>What We’re Looking For:<ul><li>Housing or community-focused experience</li><li>Proactive, confident, and people-focused</li><li>Strong communication and case management skills</li><li>Willing to travel locally</li></ul>Apply now if you're interested in any of the above areas – we'll be in touch ASAP to match you with the most suitable patch. Looking forward to speaking with you!

Liquid Recruitment Solutions

18 x Housing Officers Required ** Temp – Perm ** All London & Surround

KPA06Posted: 04/07/2025<ul><li>19.64</li><li>South London</li><li>Temporary</li></ul>Wellbeing &amp; Maintenance Assistant (part time)&nbsp;Location: South LondonSalary: £19.64 per hour (21 hours per week)Duration: 9 months interim (with the potential to go permanent)Greenacre are pleased to be supporting a social housing organisation, based in South London with their recruitment of a Wellbeing &amp; Maintenance Assistant.Your core responsibilities will involve supporting the organisation to meet their landlord obligations in relation to Health and Safety and other areas of compliance, repairs, estate services and maintenance within their Older Persons Independent Living accommodation.&nbsp;&nbsp;What will you do in the role?<ul><li>To ensure the delivery of excellent customer service, to all residents in supported and older persons accommodation including a small number of shared owners and other external partners</li><li>To conduct wellbeing checks for residents within Older Persons Schemes</li><li>To be responsible for completing the initial resident Risk Assessments, for new residents and then annually review to identify any risks that could place them or their homes at risk. &nbsp;</li><li>Conducting the Health and Safety inspections of the communal areas of the buildings and gardens</li><li>Liaising with contractors and tracking the completion of repairs in the communal areas to ensure H&amp;S compliance</li></ul>&nbsp;Who would excel in this role?<ul><li>Have experience of engaging with residents to sustain their tenancies</li><li>Experience and or understanding of safeguarding process</li><li>Full driving license</li></ul>To discuss this role in more depth, please phone Kelly Power on 07715658150

Wellbeing & Maintenance Assistant (part time)

<ul><li>£14.48 PAYE</li><li>Hoddesdon</li><li>Temporary</li></ul>Interim Housing Support Advisor Hoddesdon Area | &nbsp;Interim – 3 monthsSalary: £14.48 per hourAre you an experienced Housing Services Advisor with a broad knowledge of housing operations? Do you know what good customer service looks like and the passion to provide an excellent service to residents? If so, we have the perfect opportunity for you.We’re recruiting for an interim Housing Services Advisor to join a respected housing association in the Hoddesdon area. In this role, you’ll be responsible for providing first point of contact customer service to residents, with a range of queries, from rent arrears to tenancy sustainment and lettings.What You’ll Bring:<ul><li>Excellent customer service experience and the passion to provide an excellent service to residents, with a range of queries</li><li>Excellent verbal and written communication skills</li><li>A broad experience of frontline housing operations</li><li>Knowledge of Word, Excel, Outlook and as a bonus, QL!</li></ul>This role offers a fantastic opportunity to use your expertise in customer service to make a real impact.Ready to take on the challenge? Apply today!To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Advisor

<ul><li>£600 per day INSIDE of IR35</li><li>Norfolk</li><li>Interim</li></ul>Position: Interim Compliance Manager Location:&nbsp;Norfolk Salary: £600 per day INSIDE of IR35 We are seeking an Interim Compliance Manager who has experience of managing the “Big6” areas of Compliance within a Social Housing environment. This is a fantastic opportunity for someone who is an established Interim to ensure all residents are safe the “big6” areas are 100% compliant. Role Profile<ul><li>Manage all areas of the “big6”, ensuring plans are in place to meet compliance. Ensure that actions are managed, assigned within the business and completed to timescales.</li><li>Manage administrators to ensure excellent record keeping and reporting is maintained.</li><li>Ensure contracts are procured and managed to provide excellent customer service. Dealing with or escalating performance issues where necessary.</li><li>Provide monthly progress reports on your compliance areas, including performance, KPI’s, programme, quality assurance and resident feedback where appropriate.</li><li>Ensure that compliance contracts run within budgets, timescales and always to current H&amp;S legislation.</li><li>Input into external and internal audit processes in the compliance areas, ensuring actions points within your areas are actioned and completed within timescales.</li><li>Keep abreast of regulatory developments and industry best practice.</li><li>Manage day to day contract works on site, pre and post inspecting and advising where necessary.</li><li>Manage a team of compliance administrators to ensure that all data reporting is precise and effective; ensuring asset datasets are updated in a timely manner.</li><li>Draft, modify and implement company policies.</li><li>Prepare specifications, designs, contract and tender documentation to procure works and services.</li><li>Ensure that resident consultation is carried out where required and our residents are kept fully informed of works planned and happening within their homes.</li></ul>&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Limited who are operating as an employment agency and business

Interim Compliance Manager

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities:<ul><li>Manage financial aspects of service charges, ensuring compliance with audit and legal requirements.</li><li>Analyse and interpret financial data, providing insights for operational decision-making.</li><li>Ensure accurate and transparent charging for residents, working closely with Finance Business Partners.</li><li>Collaborate with contract managers&nbsp;to develop cost-effective services while maintaining value for money.</li><li>Oversee the full service charge cycle, ensuring accuracy and timely delivery.</li><li>Work closely with internal teams and external stakeholders&nbsp;to improve service efficiency.</li><li>Utilise Excel, Power BI, and D365&nbsp;for financial reporting and data management.</li></ul>&nbsp; What We’re Looking For:<ul><li>Significant experience working with service charge regimes&nbsp;(both fixed and variable).</li><li>Strong knowledge of tenancy agreements, leases, and deeds of transfer.</li><li>Excellent analytical skills, with experience managing large and complex data sets.</li><li>Proficiency in financial reporting tools, including&nbsp;Excel, Power BI, and D365.</li><li>Experience in a business partnering role, providing strategic and operational support.</li><li>Proven track record in service improvement and stakeholder engagement.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Partner (Service Charges)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Senior Finance Business Partner. As a Senior Finance Business Partner for Service Charges, your role involves being the vital link between the Finance and Operational service charge teams.You will be responsible for developing and implementing financial strategies that optimise income, ensure compliance with legislation and provide residents with fair and transparent charging. This role requires a deep understanding of service charge processes and the ability to drive financial performance and efficiency within this specific area.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186 per annumKey Responsibilities:<ul><li>Act as a&nbsp;key liaison&nbsp;between Finance and Operational Service Charge teams.</li><li>Develop and implement financial strategies&nbsp;that optimise income and ensure compliance.</li><li>Lead financial planning and reporting&nbsp;for service charges, ensuring accuracy and transparency.</li><li>Work with senior stakeholders&nbsp;to influence financial and strategic decisions.</li><li>Manage large financial data sets, ensuring data integrity and actionable insights.</li><li>Provide mentoring and leadership&nbsp;to finance business partners.</li></ul>&nbsp; What We’re Looking For: &nbsp;<ul><li>Fully qualified accountant (CCAB or equivalent).</li><li>Experience in financial business partnering, preferably within housing or property.</li><li>Knowledge of service charge activities, legislation, or financial operations.</li><li>Strong analytical skills, with experience handling complex financial data.</li><li>Proficiency in Excel; familiarity with D365 and Power BI is a plus.</li><li>Excellent leadership and stakeholder management skills.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Senior Finance Business Partner

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Finance Business Partner. As a Finance Business Partner within Income Optimisation, you will play a key role in supporting the financial operations and strategy within the department. Your focus will be on managing and aligning financial processes with the unique requirements of service charge operations, ensuring fair and transparent charging for residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £44,130 - £49,033 per annumKey Responsibilities: <ul><li>Drive financial management, with a focus on service charge operations.</li><li>Optimise financial processes, ensuring accuracy and compliance with audit and legal requirements.</li><li>Provide financial support and insights&nbsp;to service charge teams, facilitating data-driven decision-making.</li><li>Develop and implement financial models&nbsp;to support strategic business decisions.</li><li>Manage large and complex financial data sets&nbsp;in Excel and in-house systems.</li><li>Collaborate with internal teams and external stakeholders&nbsp;to improve service charge transparency and accuracy.</li></ul> What We’re Looking For: <ul><li>CCAB recognised accounting qualification (or actively working towards one).</li><li>Experience in finance business partnering, particularly in housing or property services.</li><li>Strong analytical skills, with the ability to interpret and present financial data.</li><li>Proficiency in Excel and Power BI; knowledge of D365 is desirable.</li><li>Excellent communication and stakeholder management skills.</li><li>Understanding of service charge activities and legislation is an advantage.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Finance Business Partner

We have an urgent need for a 2 x&nbsp;Neighbourhood Housing Leads&nbsp;(based/commutable to East London (Newham) reporting to office 1-2&nbsp;day per week based in Stratford otherwise hybrid/on patch paying £19.29 ph PAYE / c. £25.33 ph Umbrella rate working 35 hours per week.** You are encouraged to apply asap for consideration as the closing date for this role is Thursday 20th March 2025 – 17:00, the client reserves the right to close this role early if they receive enough submissions **Purpose:<ul><li>To deliver a responsive, efficient, agile, high quality and customer focused housing management&nbsp;service to residents.</li><li>To build meaningful and trusting relationships with residents on patch.</li><li>To own the primary relationship with residents living on patch and act as the voice of residents.</li><li>To deliver reliable, repeatable, and consistent services in line with policies and standard operating&nbsp;procedures.</li><li>To seek out resident views and to listen and act.</li><li>To represent and champion residents.</li><li>To act as the advocate for residents in getting things resolved at pace and quality.</li><li>To co-ordinate issues on behalf of residents</li></ul>Key Responsibilities / Deliverables:<ul><li>Own the primary relationship between the company and the residents on patch, irrespective of tenure, resolving issues with and on behalf of residents, to their satisfaction.</li><li>Be the key point of contact for residents and be the ‘voice of the resident’ across the organisation.</li><li>Represent the company at all activity relating to patch, examples being, resident forums, committees,</li><li>residents &amp; associations.</li><li>Support the comany&nbsp;and residents with any business continuity issues or incidents.</li><li>Communicate with residents in a timely manner, to a good standard and in a range of ways&nbsp;demonstrating empathy and care.</li><li>Provide information and advice on all queries in relation to tenancy or property matters, taking&nbsp;advice and seeking information from relevant specialist teams as required.</li><li>Know the itemised service charge information relating to patch and provide general information to&nbsp;residents about service charges, whilst also ensuring that charges are reasonable.</li><li>Resolve incidents of nuisance and anti-social behaviour, referring into the ASB (Anti-Social&nbsp;Behaviour) service where appropriate.</li><li>Investigate and resolve all issues on patch, such as (not exhaustive); waste management, fly-tipping,</li><li>parked cars, abandoned vehicles, car parking, pets, graffiti, breaches of tenancy, etc.</li><li>Make referrals for residents to receive additional support internally and externally where relevant.</li><li>Carry out tenancy audits, inspections of homes and buildings, communal areas, open spaces, to&nbsp;ensure they are well maintained and comply with all regulations or inspection regimes.</li><li>Complete necessary referrals for court action, work with in-house and external legal services to&nbsp;complete court papers and attend court as required.</li><li>Identify, report, mitigate and escalate risks on patch.</li><li>Complete Fire Risk Actions and other compliance related activity within relevant timescales.</li><li>Assist in the resolution of MP/Cllr enquiries and informal and formal complaints.</li><li>Co-create new services in collaboration with residents and engage with residents to provide clarity&nbsp;about the standards of service they should expect</li><li>Work closely with specialist teams in the Housing Management division.</li><li>Work with the estate service team to ensure grounds maintenance and cleaning contracts are managed robustly and residents receive good quality services.</li><li>Liaise with other teams to provide prompt responses to resident complaints or investigations.</li><li>Liaise with the wider business regarding key risks identified on patch.</li><li>Signpost residents to other colleagues where appropriate, ensuring that introductions are made on the&nbsp;residents&nbsp;behalf to smooth the process. </li><li>Work with Performance and Improvement colleagues to ensure robust knowledge of patch demographics and demand and satisfaction is understood and a clear improvement plan is in place to address any KPI’s that are performing below target.</li></ul>Essential skill &amp; knowledge<ul><li>Housing sector experience and knowledge on all aspects of tenancy management - tenancy/leasehold&nbsp;management, tenancy fraud and anti-social behaviour including but not limited to dealing with&nbsp;domestic violence, domestic abuse, hate crime, vulnerable residents and safeguarding.</li><li>Property management - facilities management, communal inspections and service charges including&nbsp;relevant Housing and Immigration Law and Welfare Reform.</li><li>Experience of working with tenants and/or leaseholders</li><li>Risk Management.</li><li>Compliance in terms of tenancy management and property management.</li><li>Exceptional customer service.</li><li>Ability to quickly simplify and disseminate complex information.</li><li>The confidence and determination to do the right thing by residents and challenge the norm.</li><li>Operational knowledge of the regulatory environment for housing associations.</li><li>Awareness of budget management and value for money.</li><li>A natural curiosity and persistence around getting answers and clarity.</li><li>Able to communicate effectively with a variety of audiences.</li><li>A problem solver.</li><li>Demonstrates empathy and care when interacting with others.</li><li>A willingness to learn and achieve the IRPM qualification and any other learning deemed appropriate to the role.</li></ul>If you are interested in this role and for more information please apply today

Neighbourhood Housing Lead (East London)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.We are now seeking a highly motivated and experienced Business Finance Manager to oversee and optimise income starting with service charges within the social housing portfolio. The successful candidate will lead a team of six staff members, ensuring efficient and effective management of service charges while striving to enhance value for our residents.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Oversee service charge calculations, allocations, and collections, ensuring accuracy and compliance.</li><li>Perform reconciliations, including data collection, investigation, and reporting.</li><li>Identify cost-saving strategies while maintaining service standards.</li><li>Lead and mentor a team of six, fostering collaboration.</li><li>Work with stakeholders to ensure transparency in service charge management.</li><li>Develop budgets, provide forecasts, and prepare financial reports.</li><li>Ensure compliance with legislation and regulatory requirements.</li><li>Improve processes using technology and best practices.</li><li>Manage large, complex data sets in Excel and in-house systems.</li><li>Train and support the team in service charge management</li></ul> What We’re Looking For: <ul><li>Education: Degree or Masters in Finance / Economics or a related field. A relevant professional qualification (e.g. Accountant / Surveyor etc) is desirable</li><li>Extensive experience in project management / continuous improvement or service charge management in social housing.</li><li>Significant experience of working compliantly with both fixed and variable service charge regimes, directly and through business partnering.</li><li>Significant experience of reading and understanding tenancy agreements, leases, deeds of transfer etc.</li><li>Track record of success in a management role; meeting challenging objectives and delivering business performance that exceeds expectations and targets.</li><li>Track record of excellent service improvement achievements in a complex service delivery environment.</li><li>Strong communication and interpersonal skills for diverse audience engagement; work collaboratively with internal and external stakeholders</li><li>Experience influencing operational activities at both tactical and strategic levels across all areas of the business</li><li>Experience manipulating large and complex data sets across multiple systems and analysing complex data to provide data driven proposals</li><li>Proficiency in Excel and Power BI, knowledge of D365 preferred</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Compliance)

Our client is a not-for-profit organisation with a focus on providing quality homes at below-market rents for people who would otherwise struggle to afford them. They are both a landlord and a developer, with more than 60,000 existing homes and 3,000 more in our pipeline over the next five years, and a well-established commercial business from which they reinvest surpluses to support the provision of below market-rent homes across the capital.They are now recruiting for a fantastic permanent opportunity as their Business Finance Manager (Commercial Reporting). As the Business Finance Manager for reporting within Income optimisation, you will be a key liaison between the Finance team and the Operational teams. Your role will involve developing financial strategies that support the holistic management of our properties.Key Details: Location:&nbsp;London (Hybrid, 2-3 days WFH) &nbsp; Position:&nbsp;Permanent &nbsp; Salary: £62,251 - £69,186Key Responsibilities: <ul><li>Ensure a reliable, customer-focused management information service.</li><li>Support the Head of Income Optimisation with financial processes, modeling, and reporting.</li><li>Influence financial and strategic decisions through effective communication.</li><li>Optimise financial performance in estate management and commercial tenures.</li><li>Advise department heads and stakeholders with tailored financial insights.</li><li>Oversee financial planning and reporting with accuracy and timeliness.</li><li>Use data analytics to drive informed decision-making.</li><li>Build strong relationships with internal teams and external partners.</li><li>Adapt reporting processes to evolving needs.</li><li>Improve service charge management using technology and best practices.</li><li>Maintain and manage large data sets in Excel and internal systems.</li><li>Train and support team members in service charge management.</li></ul> What We’re Looking For: <ul><li>Degree/Master’s in Finance, Economics, or a related field (professional accountant qualification desirable).</li><li>Extensive experience in reporting and planning within large organizations.</li><li>Proven management success, exceeding performance targets.</li><li>Strong communication and stakeholder engagement skills.</li><li>Ability to influence tactical and strategic operations.</li><li>Awareness of service charge activities and legislation (preferred).</li><li>Expertise in handling and analyzing complex data sets.</li><li>Proficiency in Excel, Power BI; knowledge of D365 preferred.</li><li>Commitment to ethical principles, including integrity and confidentiality.</li></ul>&nbsp; What’s in it for you? Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. &nbsp;&nbsp; &nbsp;<ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) &nbsp;</li><li>Generous pension scheme &nbsp;</li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) &nbsp;</li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. &nbsp;</li><li>Health cash plan &nbsp;</li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. &nbsp;</li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan &nbsp;</li><li>Cycle to work scheme. &nbsp;</li><li>Life Assurance x 4 annual salary</li></ul>&nbsp; If this is of interest to you, please apply today with your CV. Alternatively, please email your CV and cover letter to <a href="mailto:jodie@liquid-rs.co.uk" target="_blank">jodie@liquid-rs.co.uk</a>

Business Finance Manager (Commercial Reporting)

The Vacancy Hybrid Working Arrangements - the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. CHS Community Support Services work with vulnerable people who are homeless or at risk of homelessness, to promote independent living skills. The services also work with families/relatives to prevent homelessness, and they support people to sustain their tenancies where they are in independent accommodation. What You'll Do <ul> <li>Assist the Director of Customers in ensuring that a first-class housing management service is developed and delivered in partnership with our customers.</li></ul><ul> <li>Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.</li></ul><ul> <li>Be accountable for team performance including lettings, tenancy issues, communal areas, rental income and service charges.</li></ul><ul> <li>Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.</li></ul>About You <ul> <li>A minimum of two years' experience delivering and managing a housing service within a social housing environment.</li></ul><ul> <li>Chartered Institute of Housing Qualification or relevant management qualification experience desirable.</li></ul><ul> <li>In-depth knowledge of social housing law, benefits, housing policy and related social issues.</li></ul><ul> <li>Experience of line management desirable.</li></ul><ul> <li>Experience of working with and supporting customers with support needs.</li></ul><ul> <li>Confident with a strong focus on first class customer service and excellent communication and influencing skills.</li></ul><ul> <li>Able to lead the continuous improvement of our housing management service and coaching team members effectively.</li></ul><ul> <li>Experience of using housing management IT systems and Microsoft Packages and strong numerary skills.</li></ul><ul> <li>A full UK driving licence, use of a car for work purposes and business insurance.</li></ul>Benefits <ul> <li>Employee discount scheme (retail, leisure, gym membership and fitness equipment)</li></ul><ul> <li>Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)</li></ul><ul> <li>Employee Assistance Programme</li></ul><ul> <li>Cycle to work scheme (salary sacrifice)</li></ul><ul> <li>One day off a year to volunteer for a charity of your choice</li></ul><ul> <li>30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service</li></ul><ul> <li>Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)</li></ul><ul> <li>Company sick pay</li></ul><ul> <li>58p per mile business mileage allowance</li></ul><ul> <li>Refer a friend scheme (£250)</li></ul><ul> <li>Contributory pension scheme, which both you and CHS contribute to</li></ul><ul> <li>Enhanced maternity and paternity leave</li></ul><ul> <li>Flexible Working Policy</li></ul><ul> <li>Full induction</li></ul><ul> <li>Comprehensive free training and development opportunities with paid time off</li></ul><ul> <li>Free DBS (for relevant posts)</li></ul><ul> <li>Free onsite/nearby parking</li></ul><ul> <li>Hybrid Working Policy</li></ul><ul> <li>Flexitime</li></ul>Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete online assessments CLOSING DATE FOR APPLICATIONS midnight Monday 5 May 2025 INTERVIEWS: Tuesday 13 May-pm, Wednesday 14 May-am and Thursday 15 May pm If you would like an informal discussion about the post, please contact Helen Tonks, Director of Customers on 01223 736425, or via email to <a href="mailto:helen.tonks@chsgroup.org.uk" target="_blank">helen.tonks@chsgroup.org.uk</a> About Us Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Vision &amp; Values 'CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.' Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>The way we work - 'the CHS way' <ul> <li>Flexible</li> <li>Creative</li> <li>Respectful</li> <li>Working in partnership</li> <li>Focused on the social objective</li></ul>Benefits Employee discount scheme Holiday purchase scheme Company sick pay Comprehensive free training &amp; development Doctor Care Anywhere Contributory pension scheme Business mileage allowance Employee Assistance Programme

Housing Manager

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role An opportunity has become available working within our Community Safety Team. The post holder will specialise in managing anti-social behaviour cases, including tenancy fraud and domestic abuse, and will play a key part in protecting our communities. The successful candidate will work closely with a range of external partners, including safeguarding teams and local policing teams, to ensure we deliver the highest standard of service. Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on. You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained, and our neighbourhoods continue to be a safe and pleasant place to live. The essential criteria for this role is listed below. <ul> <li>Experience of dealing with anti-social Behaviour </li> </ul> <ul> <li>good understanding of housing act and anti-social behaviour </li> </ul> <ul> <li>experience of handling an anti-social behaviour case load </li> </ul>You will be covering Nottingham and surrounding areas, applicant will need to be prepared to travel when required. Please note: Due to the nature of the role you will need a valid driving licence and access to a vehicle. Mileage and travel expenses will be paid in line with group policy. For more information please download our job profile available on our website. More about you To be considered for this role, it is essential that you will have experience in housing management and/or a good understanding of tenancy agreements, housing law, and DA case management. Experience managing anti-social behaviour would be a distinct advantage. However, it is imperative that you have a genuine passion for the housing sector and supportive vulnerable people. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role. It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies. Please note, this role is subject to a basic DBS check. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Community Safety Manager

Accommodation Assistant Location: Bude Holiday Resort, Cornwall. Job Type: Variable Hours - Fixed Term Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Bude Holiday resort is the perfect coastal escape, a family friendly holiday awaits on the stunning Cornish coast. With a fully refurbished Coastal bar and eatery, a heated outdoor swimming pool, splash zone and adventure playground for the kids and great walks along the coastline, there is heaps to keep everyone entertained. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces. </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need: We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team</li><li>Care about the smallest detail and demonstrate the highest of standards</li><li>Have a friendly and helpful attitude</li><li>Driving Licence is preferable </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply: Just click HERE and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Manager - Supported Housing Job no: 509035 Work type: Full time Salary: 31,899.00 Location: Blaenau Gwent, Merthyr Tydfil Categories: All Support roles, Homelessness / Risk of homelessness, Leadership Job Description: Customer &amp; Community (Support) It is essential that the successful candidate has a driver's licence and access to a vehicle. Where does the role fit into Pobl? Ty Parc sits within Pobl's Support division providing supported accommodation to a range of individuals and families who are experiencing homelessness and have varying needs, such as, mental health issues, substance misuse issues and learning difficulties. The purpose of the service is to support customers to develop independent living skills to enable them to move onto independent sustainable accommodation. What's Great About the Role? The role will be varied and involve managing a team of colleagues to deliver a quality housing support service to vulnerable people. You will manage a team of support staff including, Lead Project Workers, Project Workers, Scheme Support Officers and Accommodation Co Ordinator's. You will inspire, challenge and manage your team to improve performance and outcomes for people who use our services. You will also be responsible for staff's wellbeing, coaching, mentoring and supervision as well as enable the people who access our services to lead successful and independent lives. You will also: <ul><li>Oversee the running of the service including health and safety, on-going maintenance and neighbour relationships. </li><li>Be responsible for the annual budget and monitoring the service's income </li><li>To work in conjunction with HR to manage all relevant HR procedures as and when required such as sickness, absence, disciplinary, contractual etc. </li><li>To take responsibility of the recruitment, selection, interviewing and induction of all staff, in line with Pobl Group's values. </li><li>Ensure that advice is given on welfare rights, permanent housing options and other associated information according to the needs and wishes of the clients. </li><li>Ensure that clients receive resettlement advice as and when appropriate to address their move-on needs. </li><li>Monitor the service and produce and amend procedures as appropriate </li><li>Build relationships and liaise with local neighbourhoods, businesses, commissioners, and council </li></ul>Who are we looking for? You will have had previous experience in a support environment and have a good understanding of leadership and management. In addition you will be able to demonstrate the ability to; <ul><li>Strong leadership skills, with the ability to motivate and inspire a diverse team </li><li>Produce concise, accurate written reports </li><li>Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with customers, staff and community partners </li><li>Knowledge of homelessness issues </li><li>Knowledge and understanding of the Psychological Environment framework </li></ul>What are the pay and benefits? <ul><li>Full-time, Permanent position </li><li>Competitive salary of £31,899.00 </li><li>Work pattern: predominantly Monday - Friday 9-5 although flexibility is required due to the needs of the service </li><li>An enhanced DBS is required for this role which we will pay for </li><li>26 days (pro rata) holiday entitlement plus Bank holidays </li><li>Pension scheme </li><li>Sick Pay </li><li>Bespoke learning pathway with the support from an experienced Learning and Development team </li><li>Internal Progression </li><li>Wellbeing and psychological support </li><li>Time for Talk service </li><li>45p per mile </li></ul> Interviews are scheduled to take place on the 13th May 2025. FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, <a href="mailto:support.talent@poblgroup.co.uk" target="_blank">support.talent@poblgroup.co.uk</a> or 0300 3735262 What do you need to do now? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey. Further information on the role can also be found on the Job Description. Advertised: 23 Apr 2025 GMT Daylight Time Applications close: 07 May 2025 GMT Daylight Time Whatsapp Facebook LinkedIn Email App

Manager - Supported Housing

#internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). VOIDS &amp; LETTINGS ASSISTANT HOUSING OFFICER Lateral Move Permanent Grade 3 - £26,409 - £32,654 We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week The VOIDS &amp; Lettings Assistant Housing Officer will assist the Housing Officer in providing a quality Void management Service. All duties to be undertaken in accordance with the Department's desire to treat its residents and the public as valued customers. Main Responsibilities <ul><li>To view Birmingham City Council empty properties with customers and explain the empty property repairs standard and gather information to prove identification of the customers pending the letting of the property.</li> <li>Prepare information to enable a letting of a property to take place.</li> <li>To support the Voids Service business needs to roll out / develop and allow growth for the need to expand the moving out service within the 3 local Voids teams. To answer telephone enquiries and resolve the problems raised.</li> <li>To deal with problems and queries as they arise in the team. To assess and determine appropriate action in the handling of any housing problem.</li> <li>Liaise between other teams and sections of the Department to ensure the smooth running of the local team.</li> <li>To have sufficient knowledge of computerised systems in order to: - interrogate computer system - input using visual display units - produce management information in the form of computer documents as required by Housing Officers.</li> <li>Where necessary training will be provided.</li> <li>To visit customers where there is no apparent risk to staff.</li> </ul>Other duties <ul><li>Contributing to deliver the provision of a multi agency /partnership problem solving service around people, property, place and sustaining tenancies.</li> <li>Maintaining accurate records and case management in accordance with the required standards using appropriate I.T systems.</li> <li>Investigating and responding to complaints and service requests in accordance with key performance indicators. Managing customer expectations to resolve issues whilst delivering a high quality service.</li> <li>Assisting the Housing Officer to deliver a consistent and reliable Housing Management Service Meeting all relevant key performance indicators and individual targets and objectives</li> <li>Engaging with tenants and internal and external stakeholders to provide advice education and where appropriate making connections with other services and agencies.</li> <li>Ensuring all work is carried out in compliance with the Data Protection Act and Human Right and the Equality Act</li> <li>Ensuring the Safeguarding of vulnerable adults and children making the necessary referrals. Carrying out scheduled and responsive visits gathering relevant evidence and information.</li> <li>Collating data, completing reports and recording accurate information on case management systems in line with corporate and legal timescales.</li> <li>Providing advice and assistance on all aspects of Housing Management. Utilising a range of communication methods including face to face home visits, telephone calls, written correspondence and social media platforms</li> <li>Ensuring compliance with all safe working practices, and following health and safety legislation</li> </ul>Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Ian Hegarty We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with , before any employment offer can be confirmed. We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.

Assistant Housing Officer Lateral Move

JOB DESCRIPTION Title: Housing Support Officer Salary: £12.59 per hour Working Hours: 18.75 hours per week. Due to the nature of the post evenings and Bank Holidays work may be necessary. Working pattern: Wednesday 3pm - 9pm, Thursday 2.30pm - 9pm, Friday 8am - 3.15pm Responsible to: Housing Services Manager Location: YMCA Black Country Housing projects as agreed Background: YMCA Black Country Group (YMCA BCG) is the branch of the YMCA global movement in the Black Country. YMCA BCG operates charitable companies &amp; associated trading subsidiaries in the Black Country boroughs and South Staffordshire area. The combined turnover of the group is in excess of £6M, delivering a wide range of community services including supported housing, youth work, childcare and family support, drug and alcohol counselling, skills and employment training, health and well-being services. YMCA BCG employs over 200 staff and also works with around 50 volunteers and voluntary trustees. Job role: To support the Housing Services Manager to ensure the provision of high-quality day-to-day housing management and tenancy sustainment functions of the YMCA's housing stock in Black Country. This includes, but not exclusively, the letting, management, maintenance, administration, rent collection and provision of housing services on all allocated Black Country housing properties. In addition, monitoring and reviewing the progress of residents within the schemes using various tenancy sustainment assessment tool, enabling them to Belong, Contribute and Thrive. Duties: Access to Housing &amp; Tenancy Sustainment 1. To be involved in interviewing applicants and carrying out the appropriate needs and risk assessments and reference checks before offering accommodation. 2. To carry out an appropriate induction to the allocated Black Country housing property once an offer has been made to an applicant. 3. To coordinate or signpost any additional support a resident may require during their time at the YMCA by liaising with internal and external agencies in relation to maintaining their accommodation. 4. To promote the services provided by YMCA Black Country Housing Services ensuring referral agencies and applicants have the appropriate information about the schemes. 5. To keep voids to a minimum on allocated properties by ensuring they are cleaned, prepared and ready to let in the quickest time possible. 6. To complete and record property checks at least monthly (more frequent if required) to ensure residents are adhering to the licence agreement and the property is being kept in a good condition, reporting any property defects in a timely manner. Financial Accountability 7. To be responsible for managing the rent arrears of allocated properties maximising all income, reducing arrears, and ensuring all records are accurate and up to date. Monitoring any rent agreements that may be agreed by the Housing Services Manager. 8. To ensure the Housing Services Manager is aware of any rent accounts that are risky and take proactive action to address in line with the rent arrears policy. 9. Ensure residents claim all entitled benefits including Housing Benefit and other applicable benefits / grants to ensure recovery of rent and service charges. 10. Liaise with Housing Benefit staff to ensure the residents account is active and the resident is aware of their responsibility of providing any information to ensure the housing benefit is paid and reduce all arrears. Housing Management Services 11. Liaise with Housing Benefit Office, Employment Services, Social Services, Probation Services and other authorities as necessary in relation to housing management. 12. Ensure that residents are compliant with and kept fully informed and consulted on matters affecting their Licence Agreement/Tenancy and they understand their rights and responsibilities. 13. Liaise with Housing Service Manager concerning breaches of the Licence Agreement/Tenancy at an early stage and help seek positive resolutions. 14. Make regular visits to the residents in their property to ensure safety and security of the accommodation and deliver and monitor management and support services. 15. Deliver housing services including arranging the servicing of appliances and advice on safe use of equipment and appliances where applicable. 16. Maintain information relevant to the client group including information on issues and organisations relevant to the welfare of vulnerable people. 17. Ensure incidents / issues arising are fully reported and investigated and take action to resolve problem or take holding action until a permanent solution is found. Tenancy Sustainment Support 18. Deliver person centred support to residents living in our supported housing units enabling them to sustain their tenancy whilst working in a Trauma Informed way and deliver services that are culturally sensitive, safe services that people trust and want to use. 19. Ensure that resident's needs are monitored appropriately, and that personal progression is recorded utilising the outcomes star, wellbeing assessment and other tools as required. 20. Proactively engage residents in a range of 1-1 and group interventions enabling them to address their needs and sustain their tenancy. 21. Ensure that all safeguarding concerns are recorded, and action taken where required. 22. To support residents to move on from our supported accommodation when we feel they have the skills to live independently. Enable them to bid on properties as required or consider other suitable housing options for resettlement. Maintenance Tasks 23. Undertake regular visits to the housing properties including communal areas to inspect the accommodation and get resident feedback to ensure that repairs and cleaning of the buildings are carried out promptly to a high standard and that safety and security is maintained. 24. Support residents to raise repairs and maintenance issues or do so on their behalf. 25. Carry out an end of licence visit with the resident to ensure the property is left in a good condition. 26. Complete a void report when the property becomes vacant and submit to the Housing Services Manager / or their representative to minimise void periods. 27. Work to ensure the general security of the buildings including the testing of the alarm systems, CCTV, door entry and communications systems where applicable. General 28. Prepare statistical and other reports as required by stakeholders or as requested by the Housing Services Manager ensuring all administrative functions (including updating rent accounts, the Client Record Management system, Outcome Star, Wellbeing Assessments etc) are carried out efficiency as necessary for the post. 29. Contribute to the review of paperwork, policies and procedures and systems used with the housing services to improve services and ensuring best practice. 30. Promote the aims and purposes of the YMCA. 31. Participate in Housing Staff meetings and other housing related meetings with residents and stakeholders as required. 32. To represent the association at agreed external meetings and report back to the Housing Services Manager. 33. Carry out work responsibilities in line with the Association's policies and procedures including safeguarding, equality and diversity, staff development and ensuring the health and safety of self and others at all times. 34. To carry out any other reasonable duty as requested by the Housing Services Manager or Head of Housing. Person Specification Job role: Housing Support Officer Experience / Qualifications Essential Desirable Current in-depth knowledge of housing issues and legislation, particularly pertaining to homelessness √ Knowledge of the benefits and welfare system √ Knowledge of external bodies associated with and or affiliated to supported housing √ Experience of working in a supported housing environment with young people or vulnerable adults √ Experience of completing reports, support plans, action plans, and tracking progression √ Experience of delivering Trauma Informed Care √ Excellent level of education (literacy, IT and numeracy) √ Training relevant to supported housing and the client group √ NVQ level 3 or equivalent in Housing or Support related field √ Skills / Abilities Essential Desirable Ability to demonstrate an empathetic and person-centred approach √ Ability to demonstrate and understand the importance of effective team working √ Ability to work with minimal or no supervision and to use initiative √ Ability to multitask and prioritise using effective organisation and planning skills √ Ability to solve problems √ Ability to understand and represent service users' rights and best interests whilst liaising with other professionals on the service user's behalf √ Ability to assess changes in service users' needs, health, mood etc and alert others to any potential risks or safeguarding issues √ Ability to build appropriate relationships with young people and vulnerable adults, listen actively and respond appropriately to service users' needs √ Ability to work with discretion, integrity and confidentially in a nonjudgmental way √ Personal Attributes Essential Desirable Can understand the needs of people from diverse cultural, social, and racial backgrounds. √ Can build relationships based on trust and respect and maintain them. √ Can work under pressure, be patient and remain calm in stressful situations. √ Can set boundaries and challenge inappropriate behaviour. √ Is caring, calm, compassionate and approachable. √ Can provide appropriate guidance, support, and advice. √ Is confident, assertive, enthusiastic, motivated, resilient, and committed. √ Can inspire and motivate young people and vulnerable adults. √ Is flexible and can adapt to change. √ Other Essential Desirable Ability to respect the YMCA's Christian ethos √ Willingness to undergo a satisfactory DBS check. √ Have a clean valid driving licence √ THE POST HOLDER MUST AGREE TO AUTHORISE A FULL CRIMINAL RECORDS BUREAU CHECK. √

Housing Support Officer

Trust Housing Association has an exciting opportunity for a Support Worker (Older People) to join our team at Whitelaw Court, Dunfermline, Fife KY11 4SJ. In return for your enthusiasm and commitment as a Supported Housing Worker we will offer you: - <ul> <li>16.75 contracted hours per week worked over average 3 days on a rolling 4-week rota:</li> <li><ul> <li>Week 1: Wed 8.30am-3.00pm; Thurs 2.30pm-9.00pm</li> </ul> </li> <li><ul> <li>Week 2: Wed 2.30pm-9.00pm; Sat and Sun 2.30pm-9.00pm</li> </ul> </li> <li><ul> <li>Week 3: Tues 2.30pm-9.00pm; Friday 1.30pm-9.00pm</li> </ul> </li> <li><ul> <li>Week 4: Mon 2.30pm-9.00pm: Sat and Sun 8.00am-3.00pm</li> </ul> </li> <li>Working every second weekend</li> <li>Competitive hourly rate of £13.00 per hour</li> <li>Generous Holiday Entitlement</li> <li>Paid PVG check &amp; Professional Membership including SSSC</li> <li>Access to paid training and a vocational qualification</li> <li>Option to work additional bank cover hours via our agency</li> </ul>What we're looking for in our Support Workers: You'll be working with our tenants to make sure they receive the support identified in their personal plan ensuring they continue to enjoy as much independence as possible. You will assist with meal delivery and provide support in the dining room, there may also be very occasional kitchen duties. It'll be rewarding looking after those who rely on the support and dedication you'll bring to this important role. Support Worker Skills and Experience: Ideally, you will have an appropriate qualification in Health &amp; Social Care and previous experience of working with older people or other vulnerable members of a community, so you will understand their needs and know how to meet these. If you are successful in joining our team we can provide you with fantastic opportunities to develop your experience or enhance your career in social care and assist with your ongoing continued personal development. To Apply: Please complete and submit our online application form no later than 12 noon on Wednesday 7th May 2025. For an informal chat about this opportunity please contact Carolyn Fisher, Care &amp; Support Partner, on 0131 444 4930 or email at <a href="mailto:CarolynF@trustha.org.uk" target="_blank">CarolynF@trustha.org.uk</a>. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Click here for Job Description

Supported Housing Worker - ID2843-1277 - Dunfermline (WC)

Housing Officer - Children Services - Croydon Council Salary: Grade 9 £40,755 - £42,324 Fixed Term until April 2026 - 36 hours per week Job Purpose Croydon Council Young People's Service is recruiting for a newly created interim Housing Officer role to develop housing support team for our Care Experienced Young People. About You The post holders will provide additional support whilst working in collaboration with existing services to provide bespoke support arrangements tailored to the needs of our Care Experienced Young People. The post holders will help to enable and empower Care Experienced Young People towards independent living in sustained tenancies within the community. It is essential for post holders to be able to navigate difficult situations relating to housing matters effectively and sensitively, taking into consideration the needs of Care Experienced Young People. The team will be located within the Young People's Service which contains social workers and personal advisors who are the allocated workers Care Experienced Young People. The role will involve working directly with Care Experienced Young People, the Young People's Service teams, Croydon's housing and benefits departments and other relevant partner agencies to provide creative and solution focussed support to address a wide range of housing related needs. This is an exciting opportunity to work in newly created team. Benefits You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer: Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development - genuine opportunities to grow, develop and specialise in your career Management development programmes Investment into your wellbeing Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts and more) We promote flexible &amp; hybrid working arrangements where possible to support a healthy work-life balance To view the role profile please click here Closing date Sunday, 11th May 2025 @ 11:59pm Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check

Housing Officer - Grade 9 £40,755 - £42,324

Salary: £34,000 per annum pro rata Hours: 37.5 hours per week Location: Hybrid working, with attendance at DAA sites and community events as required The Role We have a new and exciting opportunity for an organised and engaging person to join DAA. The role of Community Engagement Officer focuses on promoting and coordinating a programme of activities that support our prevention aims and improve health outcomes in our communities. The post holder will deliver the "Help With all Your Heart" Community CPR and Defibrillator Training programme to schools, community groups, and organisations across Devon, and support the development of future community training programmes. Key responsibilities include creating networks and liaising with internal and external stakeholders, presenting information and training in an engaging way, and collaborating with various teams to build and maintain good working relationships and deliver joint initiatives. The Candidate The ideal candidate will have experience in first aid or health training, excellent interpersonal skills, and the ability to work independently. They will also be responsible for planning and organising training programmes and supporting the development of new community training initiatives. Additionally, the role requires occasional physical effort for event setup, and due to the public-facing role, the postholder may be exposed to distressing conversations or circumstances. If you are looking for a new challenge that makes a real difference to the local community, we want to hear from you! The Package Salary: £34,000 per annum pro rata. As a valued member of the team you will have access to a wide range of employee benefits including: - 25 days annual leave plus 8 bank holidays (pro rata) - Maternity/Paternity &amp; Adoption leave - Pension scheme - Occupational sick pay scheme - Free counselling and financial wellbeing services Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. More Information and How to Apply To apply, please visit our careers page here, scroll down to 'Community Engagement Officer' and click 'Apply for this job'. The closing date for applications is 9am on Wednesday 7th May 2025. First Interviews will be held in person at HQ, Exeter, on Thursday 15th May 2025. Second Interviews will be held in person at HQ, Exeter, on Wednesday 28th May 2025. If you would like to find out more information about the role, or speak to Louise Raymond, Head of Communications, please contact us at <a href="mailto:recruitment@daat.org" target="_blank">recruitment@daat.org</a>. What's the recruiting process like at DAA? Learn about your experience as a candidate here. Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references. Disclaimer: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Community Engagement Officer

Adferiad Recovery delivers a flexible and coordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance use conditions and related issues. Vulnerable people facing complex life challenges need consistent and seamless support to ensure they remain engaged with vital health and wellbeing services - and to prevent them becoming disenfranchised and isolated. Adferiad Recovery harnesses the talents and experience of long-established and leading Welsh charities CAIS, Hafal and WCADA. Our combined expertise in the fields of substance use, mental health, housing, criminal justice, and employment support enables Adferiad Recovery to meet the needs of our most vulnerable with a single, unified, and comprehensive approach. Housing Support Mentor Candidate Pack How to Complete an Application Form If you think you might have these skills, but are not 100% sure, please do still apply and let us decide. We know that certain groups rule themselves out of interesting opportunities assuming that others will be more successful, but please don't be that person. We want to hear from the widest cross section of the community. If you have difficulty accessing this information or would like it in a different format, please contact our recruitment team at [email protected] or 01792 816600 Os credwch fod gennych y sgiliau hyn, ond nad ydych 100% yn siŵr, gwnewch gais o hyd a gadewch i ni benderfynu. Gwyddom fod rhai grwpiau yn diystyru eu hunain o gyfleoedd diddorol gan gymryd y bydd eraill yn fwy llwyddiannus, ond peidiwch â bod y person hwnnw. Rydym am glywed gan y trawstoriad ehangaf o'r gymuned. Os ydych chi'n cael trafferth cael mynediad i'r wybodaeth hon neu os hoffech chi ei chael mewn fformat gwahanol, cysylltwch â'n tîm recriwtio yn [email protected] neu 01792 816600

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