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Overview Ref: 10813 Salary: £12,144 - £12,748/annum + Pension &amp; Benefits Location: - United Kingdom -- Scotland -- Lothian -- City of Edinburgh -- Edinburgh Type: Permanent Posted 26 November 2025 Closing date 10 Dec 2025 23:59 Housing Assistant Location: McDonald Road, Edinburgh, EH7 4NS Working Hours: 14 hours per week Remuneration: £12,144 (Probation rate) £12,748 (Upon completion of successful 6 months' probation) Closing date: 10th December 2025 @ 23:59pm Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. About the Role The Housing Assistant role provides office-based administration for housing management functions within the East of Scotland Area. Duties complement activities of the Housing Officer and other staff, giving a holistic service to customers and other clients. As this is a permanent post you'll be working with us 14 hours per week over 2 days, Thursdays and Fridays. Main Responsibilities At the heart of our team you will be handling a range of administrative activities to ensure smooth continuation of service by: <ul><li>Receiving calls and handling correspondence from customers and applicants.</li><li>Confidently giving advice on rents, service charges, estate management issues, arrears/credits management, housing benefit, and any other relevant matters.</li><li>Ensuring the appropriate Local Authority Housing Benefit/Council Tax departments are informed of tenancy starts/terminations and of any changes to tenancies when they occur.</li><li>Administer and monitor customers' rent, service charge, heating charge, recharges and contents insurance accounts on a regular basis, including the administration of direct debits and standing orders.</li><li>Liaise with Sheltered Housing Managers/Development Managers and Housing Officers on above issues, referring these to the Housing Manager when required.</li><li>Administer development waiting lists, allocations, nominations, terminations, assignations, mutual exchanges and re-let procedures in conjunction with Area Office staff and staff from other departments.</li><li>Ownership and responsibility for any service-related complaints / queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times.</li><li>To maintain manual/computerised records of developments and customers.</li><li>Collate information for quarterly reports for the Board on relets, voids, arrears, credits, etc as requested.</li><li>To be responsible for all administrative procedures and general enquiries relating to sales and resales in shared equity, shared ownership and owner occupied developments.</li></ul>About You <ul><li>To join us, you need to have a genuine passion for helping people.</li><li>Experience in an office based procedural based role or equivalent.</li><li>Excellent interpersonal skills and an ability to communicate effectively at all levels of the organisation (written and spoken).</li><li>Proficient user of MS Word processing.</li><li>Basic computer skills, including experience of using MS Windows, word-processing, and email.</li><li>Demonstrable ability to learn bespoke computer data base systems / database.</li><li>Demonstrable ability to work on own initiative with minimum supervision.</li><li>Ability to work from home in a professional manner as and when reasonably required.</li><li>Ability to work from the office as and when reasonably required.</li></ul>What We Offer Aside from offering a supportive and friendly environment where our people are valued and appreciated, we'll see that your hard work and drive to succeed are rewarded: <ul><li>Competitive salary &amp; Pension options</li><li>Flexi-working</li><li>Access to our Hanover Perks platform with 24/7 GP access. high street and fuel card discounts</li><li>Employee Health and Wellbeing Support Service</li><li>Cycle to work scheme</li><li>Family friendly policies</li><li>Long service and retirement awards</li></ul>Hanover is an equal opportunity and disability confident employer. Hanover (Scotland) Housing Association Ltd Scottish Charity no: SC 014738

Housing Assistant

Job Description Salary: £25,500 per annum, pro rata (£13.22 per hour) Location: Posts available in Haddington and Edinburgh Contract/Hours: Permanent / Full Time - 37 hours per week (rota pattern including some weekends). We're also open to Part Time and casual hours Closing date for applications will be midnight of Sunday 30th November Benefits: <ul><li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave </li><li>Gain professional qualifications and excellent training/development opportunities </li><li>Flexible maternity, adoption, and paternity packages </li><li>Pension with up to 7% employer contribution with included life assurance cover </li><li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. </li></ul>We're one of the largest children's charities in the UK and have been making a difference to the lives of the UK's vulnerable children for over 150 years. A bit about the role Are you someone who loves making meaningful connections and supporting young people to thrive? We're looking for caring, energetic individuals to join our Housing Support and Care at Home service, where the focus is all about empowering young adults to live independently in their own homes and communities. There's no need for loads of experience or qualifications - we're looking for someone with a positive attitude and a real commitment to giving the best care to children and young people. Right now, we're lucky to support two amazing young people, a young man and a young woman, who each have their own tenancies. They live with learning disabilities and sometimes experience behaviours that challenge, but they're full of personality, potential, and a love for life. With 2:1 support, we help them navigate daily routines, personal care, and medication, but that's just the beginning. This role is about bringing joy and adventure into everyday life. Think walks in the park, swimming, surfing, exploring new places, and finding fun in the little things. You'll be part of a team that celebrates progress, encourages independence, and helps young people build confidence and life skills. As a Housing Support Worker, you'll help shape personalised care plans, support decision-making, and be a trusted presence as our young people take steps toward their goals. You'll be there for the milestones, big and small, and help them feel safe, seen, and supported. We believe that behaviour is communication, and we work hard to listen, understand, and respond with compassion. If you're someone who's patient, proactive, and passionate about making a difference, we'd love to hear from you. Come and join a team where your work truly matters and where every day brings new opportunities to grow, laugh, and support others to shine. How you'll help to create brighter futures Working in this environment can be so rewarding when you see the difference you're truly making. Our aim is to give every young person we work with the support and guidance to reach their potential and support their aspirations for a positive future, and this is a vital part of our work. Some key responsibilities of a Housing Support Worker are; <ul><li>Building strong, respectful relationships with young people, their families, and your team</li><li>Staying alert and responsive to safeguarding and child protection policies</li><li>Helping young people grow into confident, happy, and healthy adults</li><li>Focusing on solutions and celebrating strengths, even in challenging moments</li><li>Creating safe, nurturing environments where young people feel heard and supported</li><li>Reporting concerns appropriately and always putting safety and wellbeing first</li></ul>Let's talk about you <ul><li>A positive approach, providing a fun environment for the young people in our care.</li><li>Ideally, you'll have an HNC and SVQ Level 3 in a social care-related field (or a qualification that meets registration requirements) - but if not, we'll support you if you're committed to working towards them.</li><li>Ability to manage difficult situations.</li><li>Willingness to participate in relevant on the job or off site training </li><li>Providing support and care</li><li>A commitment to working on rota pattern, which includes weekends and some bank holidays.</li></ul>Good to know Please note we are unable to offer sponsorship for this role. If, for any reason, you need support with your application, please contact Laura McCarthy at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 12222 Diversity, equality, and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles Please click on the below links to find out more about this role and Action for Children; Job Description Action for Children Employee Benefits AfC Commitment Statement Make a Difference - A Career in Residential Services Find us on Linkedin, Facebook or YouTube to get to know us better.

Housing Support Worker

<ul> <li>Location: Bingham, City of Edinburgh, United Kingdom</li> <li>Earnings: £13.00 to £13.25</li> </ul>Trust Housing Association has an exciting opportunity for a Retirement Housing Coordinator on a permanent, part-time basis, based in Bingham, City of Edinburgh. In return you will receive a competitive salary of £16,900* or £17,225 Annual Salary (salary based on enhanced annual leave). In return for your enthusiasm and commitment we will offer you: - <ul> <li>Annual Salary of £16,900* (£13.00* per hour) or £17,225 (£13.25 per hour) (*salary based on enhanced annual leave)</li> <li>Working 25 hours (5 days per week, 8.00am - 1.00pm, some flexibility available)</li> <li>33* or 28 days annual leave per year</li> <li>Paid Disclosure Scotland check</li> <li>Access to paid training &amp; continued personal development</li></ul>What we're looking for in our Retirement Housing Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Bingham, City of Edinburgh, ensuring that tenants and their visitors can enjoy a safe, secure and comfortable environment. Retirement Housing Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. To apply: Submit our online application form no later than 12 noon on Tuesday 4th November 2025. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. If you feel you have the skills and experience to become our Retirement Housing Coordinator and you'd like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we'd like to hear from you. Trust Housing Association is a national housing, support and care provider, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is an Investor in People Platinum accredited employer, a Leader in Diversity and a great place to work. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC009086

3 Jobs in Glenrothes, UK