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Annual salary: up to £28,917.00 Housing Support Officer Edinburgh Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Job Description Salary: £26,100 per annum Location: Dundee, Angus Contract/Hours: Permanent / Full Time - 37 hours per week Closing date for applications is 14th July and interviews are scheduled for 21st, 22nd and 23rd July Benefits: <ul> <li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave </li> <li>Gain professional qualifications and excellent training/development opportunities </li> <li>Flexible maternity, adoption, and paternity packages </li> <li>Pension with up to 7% employer contribution with included life assurance cover </li> <li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. </li></ul>A bit about the role Dundee Youth Housing Service is spread across two residential sites in the city of Dundee. We can accommodate 25 young people at one time through a mixture of housing support and care at home intervention. The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfils its statutory duty by supporting homeless young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services. As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7. Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless, have care experience, or are seeking asylum. How you'll help to create brighter futures Some key responsibilities of a Housing Support Practitioner role are; <ul> <li>Supporting transitions between children and adult services.</li> <li>Providing background assessment reports for AFC colleagues.</li> <li>Delaying emergency requests by supporting young people who are 'sofa surfing' by ensuring they are safe and supported.</li> <li>Supporting families at risk of eviction from private rented landlords</li> <li>Promoting positive relationships between tenants and landlords to sustain tenancies and reduce the number of families having to move into temporary accommodation and the associated trauma.</li> <li>Supporting families with financial difficulties by providing basic budgeting advice e.g. realistic repayment plans for rent arrears and signposting to welfare rights, Citizens Advice Bureau, Debt Management services etc.</li></ul>Let's talk about you <ul> <li>SVQ Level 3 or equivalent level qualification or willingness to work towards.</li> <li>Experience of working with young people who present with a range of complex needs and behaviours and an understanding of the issues that they may face.</li> <li>Experience of managing cases, in accordance with agreed procedures and completing assessments of need and risk.</li> <li>Experience of demonstrating a comprehensive understanding of safeguarding and an ability to promote the wellbeing and welfare of young people.</li> <li>Ability to keep the young people as the focus and ensure their voices are heard and feelings and wishes are represented in meetings and record keeping</li> <li>Ability to communicate effectively and engagingly and to maintain independent professional relationships and boundaries</li></ul>Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. Good to know Please note we are unable to offer visa sponsorship for this role. Contact: Laura McCarthy at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 11560 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Please click on the below links to find out more about this role and Action for Children; Job Description Action for Children Employee Benefits AfC Commitment Statement Action for children's story or find us on X, Linkedin, Facebook or YouTube to get to know us better.

Housing Support Practitioner

Job Description Salary: £12.60 per hour Location: Dundee, Angus Benefits: Paid annual leave, pension scheme, career progression, fantastic training opportunities, employee wellbeing support, employee discount portal with all your favourite brands Closing date for applications is 14th July and interviews are scheduled for 21st, 22nd and 23rd July Type: Casual - pick and choose when you work, around your study, family, retirement or home life! "I love working as a casual member of staff - I get to build my knowledge, my experience and work with a friendly and funny bunch of people staff and young people alike! It works around my family life and I choose when I work - what's not to like?" - Casual Worker We are one of the largest children's charities in the UK and have been making a difference to the lives of the UK's vulnerable children for over 150 years. A bit about the role Dundee Youth Housing Service is spread across two residential sites in the city of Dundee. We can accommodate 25 young people at one time through a mixture of housing support and care at home intervention. The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfils its statutory duty by supporting homeless young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services. As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7. Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless, have care experience, or are seeking asylum. How you'll help to create brighter futures Some key responsibilities of a Housing Support Worker role are; <ul> <li>Provide flexible, high-quality, person-centred care to young people, both individually and as a team.</li> <li>Build and maintain professional relationships with young people and their families, offering emotional, social, and practical support.</li> <li>Establish community links to assist young people and their families.</li> <li>Support personal care, medication administration, and clinical procedures as per policies.</li> <li>Ensure young people's views and needs are heard and addressed.</li> <li>Perform routine household tasks and support young people in these tasks to promote independence.</li></ul>Let's talk about you <ul> <li>Must possess SVQ3 in Residential Childcare or equivalent within two years of taking up post</li> <li>Willingness to participate in relevant on the job or off site training </li> <li>Providing support and care </li> <li>Writing notes and recording information</li> <li>Ability to communicate effectively </li> <li>Ability to manage difficult situations </li> <li>Ability to plan and organise work once directed </li> <li>Ability to use Microsoft office packages </li> <li>An understanding and appreciation of Health and safety within the workplace.</li></ul>Good to know Please note we are unable to offer visa sponsorship for this role. Contact: Laura McCarthy at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 11549 Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Please click on the below links to find out more about this role and Action for Children; Job Description Action for Children Employee Benefits AfC Commitment Statement Action for Children's story or find us on X, Linkedin, Facebook or YouTube to get to know us better.

Housing Support Worker

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Jameson Gate in Edinburgh. Jameson Gate is an exclusive developments of 50 one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 INDLP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About the Borough Joining us, you get to work for not just one high performing London Borough, but two. Sutton and Kingston councils have a number of shared services serving both authorities, with some teams and roles more focussed on one Council than the other, but the majority are shared across both, meaning you get multiple opportunities to learn from a wider pool of activities and two different political bodies. We work flexibly in both Sutton and Kingston offices, and support working at home or flexible working patterns that enable you to tailor your working and personal life. We provide the equipment and tools to enable you to work flexibly, and in return ask you to use that flexibility to be creative and ambitious in the services we deliver. There are some really exciting things happening in both Sutton and Kingston. We are developing the London Cancer Hub, a world leading cancer research and treatment hub that will bring together professionals from across different sectors to identify and test new treatments and therapies. We are undertaking the largest housing regeneration programme ever delivered in Kingston, building new energy efficient housing that will transform some of our oldest Council owned housing. Both boroughs have publicly committed to doing what they can to tackle the climate emergency and are investing in new technologies and societal change that will help bring carbon emissions down and improve our climate impact. You should choose Sutton and Kingston if you are looking for an opportunity that will challenge you to deliver more, support you to achieve personal ambitions, and expect you to put borough residents at the heart of what you do. Sutton is a well connected attractive part of London that has a reputation for excellent schools, green and leafy open spaces, and a history that drives a thriving heritage and culture offer through our museums and libraries. The Council is controlled by a long established Liberal Democrat Administration and has high ambitions set out in its corporate plan "Ambitious for Sutton", that will ensure Sutton remains a great place to live, work and raise a family. The Council plays a leading role in a number of local partnerships and places great emphasis on engaging effectively with its residents, listening to local voices and making their message heard across London Government. Kingston is a beautiful Royal borough with a historic setting on the banks of the Thames with excellent schools and a bustling retail centre, all surrounded by open green spaces such as Richmond Park and Bushey Park, former recreation grounds for Tudor Kings and Queens. The Council is controlled by a Liberal Democrat Administration and has a council plan "Greener, Fairer, Safer, Together", that sets out a vision to be a vibrant, diverse and inclusive borough where residents are active, empowered, engaged and able to remain independent and resilient. The Council engages with residents through a number of forums and events through the year, and like Sutton plays a leading role in developing the South West Region of London. About the Role and our Ideal Candidate About the Role The role of Financial Inclusion Officer is to provide an in depth income maximisation and money management service to Kingston Council tenants to support them to sustain their tenancy. Within the role of financial inclusion officer you will be expected to: <ul><li> Achieve income maximisation including the completion of welfare benefits applications. </li><li> Provide support and advice on money management and effective budgeting. </li><li> Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts. </li><li> Complete welfare benefits mandatory reconsiderations and appeals. </li><li> Work collaboratively with both internal and external departments and partner agencies to support tenants to manage their finances in the best way possible. </li></ul> Our Ideal Candidate The essential qualifications for the role of financial inclusion officer is a minimum of 5 GCSEs. Additionally it is essential that you have full in depth knowledge of welfare benefits and are able to evidence providing money management and budgeting advice in a previous role. We are also looking for candidates with excellent verbal and written communication skills who are able to provide detailed and clear case recording. You will be expected to work empathetically with financially vulnerable tenants who may present with a range of support needs. We offer our tenants face to face appointments in Guildhall 2 so it is essential that you are able and willing to attend our offices in Guildhall 2, Kingston for a minimum of 2 days per week. It would be desirable if you have completed Citizens Advice Adviser training . Along with this a knowledge of NEC/Iworld and Civica systems would be advantageous but full training will be provided if required. About Us The team works with tenants to develop financial capability and independence by offering: <ul><li> The delivery of a proactive service offering an appointment to new tenants at the beginning of their tenancy. </li><li> Free impartial advice and support on a range of welfare benefits and tax credits. </li><li> Face to face appointments offered to support tenants with their welfare benefit or debt issues. </li><li> Assistance with housing benefit disputes and back dates. </li><li> Guidance and support when making benefit appeals. </li><li> Advice concerning Universal Credit. </li><li> Expected to manage casework for an average of 30 households/individuals </li><li> Money guidance advice and signposting to specialist agencies when necessary. </li><li> To provide monthly statistics on performance and financial outcomes for those we support. </li></ul>Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week. Employees have access to a wide range of benefits, some of which include: <ul><li> Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) </li><li> Flexi-time (Please note, this applies to roles at grades 1-9 only) </li><li> Three volunteering days per year in Sutton or Kingston </li><li> Comprehensive learning and development programme </li><li> Local and national discounts for shopping, eating out and leisure activities </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Car parking scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Free eye tests and contribution towards glasses </li><li> Confidential wellbeing and counselling support </li><li> Subsidised gym membership </li></ul>Application Process Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. Additional Information We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve - the key highlights from our recent Equalities Workforce Report can be seen We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role. We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda. The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Job Profile

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