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We’re looking for a Procurement Manager to lead high-value, complex procurement activity and support the development of category management strategies across the organisation. You will act as a trusted commercial advisor, ensuring compliance with procurement legislation, delivering value-for-money outcomes, and building strong relationships with stakeholders and suppliers.This is a key role within our procurement function, supporting strategic sourcing, market engagement, risk management and contract delivery. You will play a vital part in strengthening our procurement capability and driving best practice across the Group.What you’ll do:<ul><li>Lead and manage high-value (above-threshold) procurement projects in line with agreed category and procurement strategies, overseeing market engagement, option appraisals, evaluations, negotiations and contract execution.</li><li>Support Procurement Business Partners with the development and implementation of category strategies, ensuring alignment with business objectives, legislation and best practice.</li><li>Provide expert advice, challenge and guidance on Procurement Policy, the Public Contracts Regulations and all relevant legislation to ensure compliance across the Group.</li><li>Build and maintain strong, collaborative relationships with stakeholders at all levels, fostering a joined-up approach to the procurement of goods, services and works.</li><li>Maintain an accurate forward plan of contracts, ensuring visibility of upcoming requirements and future activity.</li><li>Promote a culture of integrity, ethics and compliance, ensuring controls are robust, risks are managed, and policies are understood and adhered to.</li><li>Contribute to continuous improvement of procurement processes, documentation, commercial assurance and risk mitigation.</li></ul>&nbsp;What you’ll bring:<ul><li>Experience delivering category, procurement and/or contract management strategies with measurable cashable and non-cashable benefits.</li><li>Strong background working as a procurement professional in a large, complex organisation.</li><li>Significant experience delivering procurement projects using structured methodologies such as PRINCE2, meeting required time, cost and quality parameters.</li><li>Experience of leading public procurement procedures with knowledge of both PCR15 and PA23.</li><li>Expert understanding of procurement systems, legislation, policy, guidance and best practice across multiple categories of spend.</li><li>Ability to interpret and work with commercial contract terms and conditions.</li><li>Excellent stakeholder management and influencing skills, with the ability to build strong networks and work collaboratively.</li><li>Strong communication skills (written, verbal and presentation), supported by sound IT capability (Microsoft Office and procurement systems).</li><li>Relevant professional qualification(s), such as&nbsp;CIPS Level 5&nbsp;(or working towards).</li></ul>Why Join Us?At Peabody, we are guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;You will join a team committed to inclusion, innovation, and meaningful impact.&nbsp;What We Offer&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>&nbsp;Please read before applying:&nbsp; If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an&nbsp;anonymised CV&nbsp;and a short statement explaining why you’re the perfect fit for this role.&nbsp;&nbsp;We reserve the right to close this advert early if we receive a high volume of suitable applications.&nbsp;Closing date: 22nd January 2026 at midnight. Interviews will be held in person at our offices in Westminster Bridge Road on 3rd and 4th February 2026.&nbsp;&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Peabody

Procurement Manager

Few places in the UK offer a built environment as unique and diverse as Westminster. From architecturally significant estates – including listed buildings that demand sensitive and expert stewardship – to modern housing that requires innovative, future-focused investment. The Head of Major Works will play a role in shaping the future of communities across one of the world’s most iconic cities.&nbsp;<h5>THE ROLE</h5>Westminster is home to more than 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, night time economy and international tourism are internationally recognised and in the heart of the city we provide 22,000 homes to tenants and leaseholders.The Head of Major Works will lead the delivery of Westminster’s Housing Major Works £40million plus annual capital programme. You will provide both strategic vision and operational leadership, ensuring projects are delivered to the highest standard while keeping residents at the heart of every decision. With responsibility for a team of up to 60 staff and extensive contractor resources, you will drive performance, accountability, and innovation across a large-scale, high-profile programme.The remit of this role spans all construction activities through to handover. You will balance technical excellence and financial rigour with outstanding communication and collaboration, ensuring residents are engaged, informed, and empowered throughout the process.We’re looking for a construction professional with significant experience of capital programmes and the complexities of improving and preserving existing housing stock. You will be as comfortable working on listed estates as you are shaping investment in modern developments, with the expertise to safeguard Westminster’s architectural legacy while delivering modern standards and sustainability.Equally important will be your ability to create and inspire a resident-focused workforce – building a culture of pride, care, and professionalism. You will be a visible leader, motivating teams and contractors to deliver high quality, cost-effective outcomes, and championing continuous improvement.&nbsp;<h5>INFORMATION</h5>For further details, please click on the role profile and useful links below, or for more information please contact Sunita Patel at <a href="mailto:sunita.patel@starfishsearch.com" target="_blank">sunita.patel@starfishsearch.com</a> or Jamie Brown at <a href="mailto:jamie.brown@starfishsearch.com" target="_blank">jamie.brown@starfishsearch.com</a>.

Westminster City Council

Head of Major Works

At Peabody, our aim is to improve the quality of life for our residents. As a Collections Officer, you’ll play a key role in helping us achieve this by maximising income collection, reducing rent arrears and supporting customers to sustain their tenancies.&nbsp;This is a frontline role within our Income Collections team, with a strong focus on early intervention and customer engagement. You’ll be the first point of contact for customers in arrears, using data, insight and agreed policies to deliver an effective, legally compliant rent collection service while placing the customer at the heart of everything you do.&nbsp;What you’ll do:&nbsp;<ul><li>Manage a caseload of customer rent accounts across general needs and supported housing tenures, proactively maximising income collection while supporting customers to meet their rent obligations.</li><li>Monitor rent accounts on a weekly basis, taking timely and appropriate action to recover unpaid rent and other charges.</li><li>Carry out proactive outbound calls and case management activity to meet clearly defined performance targets and prevent arrears escalation.</li><li>Deliver an efficient, effective and legally compliant arrears service, with a strong focus on tenancy sustainment and early intervention.</li><li>Provide clear advice and support to customers on debt prevention, welfare reform and benefits entitlement.</li><li>Support customers to access Universal Credit and other housing-related benefits, working collaboratively with the DWP and Peabody’s Financial Inclusion team where appropriate.</li><li>Signpost and refer customers to internal support services, including Financial Inclusion, Tenant and Family Sustainment and Employment teams, to provide holistic support.</li><li>Manage the legal recovery process from start to finish, including preparing paperwork, making court applications, attending court and evictions where required.</li><li>Maintain a strong working knowledge of Peabody’s arrears escalation processes, policies and procedures, acting as a subject matter expert within the business.</li><li>Work collaboratively with colleagues and stakeholders, adapting to changing legislation, business priorities and customer needs.</li><li>Champion Peabody’s values and deliver a consistently high standard of customer service.</li></ul> &nbsp;What you’ll bring:<ul><li>Experience managing rent arrears and income collection across a range of housing tenures.</li><li>Strong knowledge of the arrear’s recovery process, welfare reform and housing-related benefits.</li><li>Proven experience of delivering excellent customer service in a fast-paced, target-driven environment.</li><li>Excellent organisational skills with the ability to manage a diverse caseload, prioritise effectively and meet deadlines.</li><li>Well-developed questioning, listening, influencing and negotiation skills, with the ability to support customers experiencing financial exclusion.</li><li>Excellent written and verbal communication skills, supported by strong numeracy and IT capability.</li><li>Experience of working collaboratively with internal and external stakeholders, including engaging with vulnerable customers.</li><li>Understanding of the importance of data quality and integrity, with the ability to use data to inform decision-making. &nbsp;</li></ul>&nbsp;Why join us?&nbsp;At Peabody, our values guide everything we do:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities.&nbsp;What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>&nbsp;Please read before applying&nbsp;Closing date: 21st January 2026 at midnight. Interviews will be held in person on Tuesday 2th January at our offices in Westminster Bridge Road. We reserve the right to close the advert early if we receive a high volume of suitable applications.&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Collections Officer

£35,000 pa + benefitsFixed term contract for 12 months&nbsp;South East London, SE1&nbsp;As a&nbsp;Project Coordinator&nbsp;within the Peabody Community Foundation (PCF), you’ll play a key role in supporting the delivery of grant streams, funded programmes and high-profile community initiatives that make a real difference to our communities.This&nbsp;coordinating role is at the heart of PCF’s work.&nbsp;You’ll support the management of internal grant programmes and funded projects from concept to completion, ensuring activity is well planned, delivered on time, and achieves its intended outcomes.&nbsp;Working closely with colleagues and partners across Peabody, you’ll help ensure programmes are safe, high quality and deliver maximum impact.This is a 12-month fixed term contract.&nbsp;What you’ll do<ul><li>Coordinate and support the delivery of PCF’s key grant streams and funded projects, ensuring clear plans, budgets, monitoring and reporting are in place.</li><li>Support high-profile and seasonal initiatives such as the Food and Toy Appeal and partnership projects, working with colleagues to keep delivery on track.</li><li>Administer internal grant processes, maintaining accurate records of applications, decisions, payments and outcomes.</li><li>Act as a central point of coordination between PCF, funded partners and internal teams.</li><li>Track progress, identify risks and issues early, and support timely resolution.</li><li>Produce clear reports and presentations for a range of audiences, including internal updates and external briefings.</li><li>Maintain a central record of active and completed grant-funded activity, supporting learning and continuous improvement.</li><li>Build strong collaborative relationships with colleagues, partners and stakeholders across the organisation.</li><li>Champion Peabody’s values and support the delivery of high-quality, innovative programmes for our communities.</li></ul>What you’ll bring<ul><li>Experience of coordinating projects involving multiple stakeholders.</li><li>Excellent communication skills, including written, verbal, presentation and IT skills.</li><li>Strong organisational skills with great attention to detail and the ability to manage a varied workload.</li><li>Experience of producing reports and presentations that clearly communicate key messages.</li><li>Ability to analyse data and information from multiple sources and draw conclusions or make recommendations.</li><li>A collaborative and supportive approach, with the confidence to know when to support and when to push back and hold the line.</li><li>Calm, methodical and delivery-focused, particularly when working under pressure.</li><li>Demonstrable experience in grant management</li><li>Proven experience managing budgets</li><li>Commitment to equality, diversity and inclusion, and to continuous learning and development.</li></ul>&nbsp;Why join us?&nbsp;At Peabody, we are guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;You’ll be part of a supportive, inclusive team that is passionate about delivering meaningful impact in our communities.What we offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible and hybrid working arrangements</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>&nbsp;Please read before applying&nbsp;Closing date: 19th January 2026 at midnight. Interviews will be held in person on Monday 2nd February and Tuesday 3rd February at Westminster Bridge Road. We reserve the right to close the advert early if we receive a high volume of suitable applications.&nbsp;PLEASE NOTE: Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Project Coordinator

Job Description We have an exciting opportunity for a Homeowner Services Officer to join our team in Central London. This is a full time permanent role. About the role: As a Homeowner Services Officer, you will deliver an excellent customer-focused service to homeowners, in accordance with the terms of contracts and performance standards agreed by Guinness. We are looking for a highly motivated individual to provide a customer-focused, high-quality, legally compliant lease management service to a portfolio of leasehold, shared ownership and freehold customers. You will manage key processes casework, including but not limited to Section 20, lease enforcement, Fire Risk assessment actions and alteration requests. Coordinate actions cross-functionally as required and in line with agreed policies and procedures. In this role, you will also provide subject-matter expertise across the organisation, including interpretation of leases, rights, responsibilities, service charge provisions (including recoverability and any VFM risks), and support cross-functional working. What we are looking for: As a customer-focused organisation, we place equal importance on how we deliver our services as well as what we deliver. We are seeking candidates who have proven customer service experience delivering positive outcomes for customers and achieving high levels of customer satisfaction. You will also be able to demonstrate: <ul><li>Proven ability to manage a varied workload, meeting performance targets.</li><li>Ability to develop processes and systems according to changing needs</li><li>Good attention to detail, and application of critical thinking to identify and resolve risks.</li><li>Excellent organisational and team working skills - ability to prioritise tasks and handle changing priorities.</li><li>Excellent oral and written communications</li></ul>Desirable: <ul><li> Proven experience of managing residential leasehold and shared ownership homes</li><li>Relevant sector experience </li></ul>The advertised salary includes a £4000 Local Job Supplement If you are interested in joining us and would like to apply for this role, please apply with a CV and covering letter, detailing how you meet the essential criteria. TJTGP REEDTGP

Homeowner Services Officer

Job Description Overview The London Borough of Harrow is seeking a highly organised and customer-focused professional to join our Housing team as a Voids Officer. This key role is responsible for managing the end-to-end voids process, ensuring council-owned properties are legally terminated, inspected, and re-let as quickly as possible to minimise rent loss and meet local targets. You will carry out pre-void inspections, oversee property viewings, and provide advice and support to tenants, including those who are vulnerable or in distress. You will play a vital part in monitoring void progress, updating systems, and producing accurate reports to support performance and compliance. Working closely with contractors, internal teams, and external partners, you will ensure properties meet required standards and that all legal and health &amp; safety obligations are fulfilled. The successful candidate will demonstrate strong organisational skills, attention to detail, and the ability to deliver excellent customer care in a fast-paced environment. About You The successful candidate will have: <ul><li>Knowledge and understanding of social housing, homelessness, and allocation issues, including void property inspections.</li><li>Experience of working in a customer-focused environment, handling sensitive situations with tact and confidence.</li><li>Strong organisational skills and the ability to manage conflicting priorities under pressure.</li><li>Knowledge of repairs, maintenance issues, and disability adaptations in relation to homes and estates.</li><li>Ability to monitor contractors effectively to maximise performance and improve services.</li><li>Excellent communication skills, both written and verbal, with the ability to liaise with tenants, contractors, and internal teams.</li><li>Competence in using IT systems (Microsoft Office, Civica CX, SharePoint) and maintaining accurate</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£42,414 - £45,357 per year</li></ul>

Voids Officer

Job summary To work as part of a Trust-wide team under the direction of the leads for Mandatory and Statutory Training tutors and the Associate Director of Education &amp; Development. To design, deliver and evaluate training programmes and learning provision for core Trust training and external partners. To support staff in training and development activities with a particular focus on the delivery of mandatory training (e.g. Resuscitation PSTS - Promoting Safe and Therapeutic Services, including physical and clinical skills, and facilitate learning and undertake assessment of competence. The post holder's job plan will be made up of 80% direct teaching contact and 20% development/administration time. The post holder will already be working/have worked in a clinical post and be committed to working with the Education &amp; Development department to provide training for staff across the Trust. Main duties of the job We are seeking an highly motivated and experienced qualified nurses (RMN/ RNLD) with a commitment to achieving the highest quality care through the provision of training and education of Trust staff, to join our team of Learning and Development Advisors within the Education and Development Department. As a Learning and Development Advisor you will be involved in the delivery of a portfolio of training programmes that includes Basic Life Support, Manual Handling, and the Promotion of Safe and Therapeutic Services, which will require you to conduct competency based assessments on those you teach. You will also be involved in the evaluation and development of these and new programmes which will include the development of e-learning and supporting the Trust' ever increasing workforce of apprentices. As a department we are committed to involving service users in all the training and education we offer and adopt a model of co-production. About us We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer Some of our benefits are highlighted here: o Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. o Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. o Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes o Car lease, our staff benefits from competitive deals to lease cars o Accommodation, our staff benefits from keyworker housing available which is available on selected sites o NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include: o Counselling services o Wellbeing events o Long service awards o Cycle to work scheme o Season ticket loan o Childcare vouchers o Staff restaurants Job description Job responsibilities Deliver a range of theoretical and practical clinical skills training using a range of effective teaching and learning methods, meeting learner needs, in a range of settings (classroom-based, work-based, team training). Assess competence of skills acquired by learner and determine their safety to practice Design training and learning activities which promote learning, facilitate demonstration of competence and meet professional, policy and legislative requirements. Work with clinical staff in the practice setting as required as part of delivery method for the core education and training. Maintain and develop clinical skills through regular participation as a clinical practitioner within a clinical environment. Encourage service users and carers to maximise their involvement in education and ensure involvement with the development of education in this area. Evaluate the effectiveness of programmes and learning activities and provide reports in accordance with the quality assurance framework, and other assessments/audits as required Supervise Learning and Development Trainers/unregistered staff in the team, developing an environment that is conducive to learning and promoting staff involvement in a training programme Maintain his/her own continuing professional development. Job description Job responsibilities Deliver a range of theoretical and practical clinical skills training using a range of effective teaching and learning methods, meeting learner needs, in a range of settings (classroom-based, work-based, team training). Assess competence of skills acquired by learner and determine their safety to practice Design training and learning activities which promote learning, facilitate demonstration of competence and meet professional, policy and legislative requirements. Work with clinical staff in the practice setting as required as part of delivery method for the core education and training. Maintain and develop clinical skills through regular participation as a clinical practitioner within a clinical environment. Encourage service users and carers to maximise their involvement in education and ensure involvement with the development of education in this area. Evaluate the effectiveness of programmes and learning activities and provide reports in accordance with the quality assurance framework, and other assessments/audits as required Supervise Learning and Development Trainers/unregistered staff in the team, developing an environment that is conducive to learning and promoting staff involvement in a training programme Maintain his/her own continuing professional development. Person Specification Qualifications Essential <ul> <li>oProfessional qualification in health or social care. (2) oTeaching / training qualification e.g. mentorship / ENB 998, C&amp;G 730, TDLB, CIPD (or to work towards one). (2) oDegree or equivalent work experience. (2)</li> </ul> Desirable <ul> <li>oManual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Immediate Life Support, Advanced life support (2) oManual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Qualification as an accredited PSTS (Promoting Safe and Therapeutic Service) instructor / tutor (GSA). (2) oBe a registered General Services Association trainer/tutor for Promoting Safe and Therapeutic Services (PMVA) trainer and be committed to learning other subjects such as BLS (2)</li> </ul> Experience Essential <ul> <li>oo Clinical practitioner experience in mental health setting/ health and social care setting (2) oo Experience teaching adults and designing, delivering and evaluating training for a range of learners (2) oo Experience using ICT, e.g Powerpoint/Support Learning/Experience of monitoring/ assessing students/ other professionals (2)</li> </ul> Desirable <ul> <li>Experience in education and training related to mental health services and of clinical skills settings (2) oo Experience of multi professional working/ Experience of managing projects/ resources (2) oExperience of formal assessment of learning (2)</li> </ul> Knowledge Essential <ul> <li>oUnderstanding of healthcare provision, together with awareness and appreciation of current NHS policy and priorities particularly in relation to mental health services, the core framework and equality and diversity (2) oKnowledge of recent developments and trends in training and development (2) oUnderstanding of evidence-based practice and application to practice (2)</li> </ul> Desirable <ul> <li>o Knowledge of Quality Improvement</li> </ul> Skills Essential <ul> <li>oAble to assess the learning and development needs of individuals from a range of backgrounds and to provide sensitive advice and guidance on appropriate development opportunities (2) oAble to communicate and facilitate training programs to meet identified needs/ Able to communicate well at a range of levels in complex situations, both verbally and in writing (2) oAble to work on own initiative, priortise, and manage workload effectively to meet deadlines, both long and short term/ Able to enthuse and motivate staff at all levels to recognise the importance of education, training and development. (2) oAble to work constructively as a member of a team in order to meet objectives/ able to demonstrate a genuine commitment to equal opportunities and equal access, ensuring that training is delivered with multi-cultural sensitivity and meets the needs of staff, service users and their carers, as well as provide evidence of the ability to turn these policies into action/ Physically able to perform</li> </ul> Desirable <ul> <li>Innovative, creative and willingness to try something new. (2)</li> </ul>Person Specification Qualifications Essential <ul> <li>oProfessional qualification in health or social care. (2) oTeaching / training qualification e.g. mentorship / ENB 998, C&amp;G 730, TDLB, CIPD (or to work towards one). (2) oDegree or equivalent work experience. (2)</li> </ul> Desirable <ul> <li>oManual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Immediate Life Support, Advanced life support (2) oManual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Qualification as an accredited PSTS (Promoting Safe and Therapeutic Service) instructor / tutor (GSA). (2) oBe a registered General Services Association trainer/tutor for Promoting Safe and Therapeutic Services (PMVA) trainer and be committed to learning other subjects such as BLS (2)</li> </ul> Experience Essential <ul> <li>oo Clinical practitioner experience in mental health setting/ health and social care setting (2) oo Experience teaching adults and designing, delivering and evaluating training for a range of learners (2) oo Experience using ICT, e.g Powerpoint/Support Learning/Experience of monitoring/ assessing students/ other professionals (2)</li> </ul> Desirable <ul> <li>Experience in education and training related to mental health services and of clinical skills settings (2) oo Experience of multi professional working/ Experience of managing projects/ resources (2) oExperience of formal assessment of learning (2)</li> </ul> Knowledge Essential <ul> <li>oUnderstanding of healthcare provision, together with awareness and appreciation of current NHS policy and priorities particularly in relation to mental health services, the core framework and equality and diversity (2) oKnowledge of recent developments and trends in training and development (2) oUnderstanding of evidence-based practice and application to practice (2)</li> </ul> Desirable <ul> <li>o Knowledge of Quality Improvement</li> </ul> Skills Essential <ul> <li>oAble to assess the learning and development needs of individuals from a range of backgrounds and to provide sensitive advice and guidance on appropriate development opportunities (2) oAble to communicate and facilitate training programs to meet identified needs/ Able to communicate well at a range of levels in complex situations, both verbally and in writing (2) oAble to work on own initiative, priortise, and manage workload effectively to meet deadlines, both long and short term/ Able to enthuse and motivate staff at all levels to recognise the importance of education, training and development. (2) oAble to work constructively as a member of a team in order to meet objectives/ able to demonstrate a genuine commitment to equal opportunities and equal access, ensuring that training is delivered with multi-cultural sensitivity and meets the needs of staff, service users and their carers, as well as provide evidence of the ability to turn these policies into action/ Physically able to perform</li> </ul> Desirable <ul> <li>Innovative, creative and willingness to try something new. (2)</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name South London and Maudsley NHS Foundation Trust Address Bishopsgate Training Centre Monks Orchard Road Beckenham BR3 3BX Employer's website

Learning and Development Advisor

About the Borough Found in zone 6 with good transport links in and out of London, Kingston is a vibrant and diverse university town which creates the rich sense of community shared across the borough and its Residents. Kingston boasts an idyllic riverside location, good shopping and great restaurants, as well as a mix of modern and historic town centre. Kingston has lots of open parklands and cycle routes that help connect the district town centres into an enjoyable place to live and work. We are passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. About the Service and Team The Housing Supply Team works collaboratively with other internal and external departments to achieve the best possible outcomes for our residents. You will be part of a supportive and friendly team. We work in a flexible way to meet the challenge of providing homes for those in need. You will join other Housing Supply Officers, Procurement and Compliance Officers, an Accommodation Payments Officer and the team manager. About the Role and Our Ideal Candidate The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. The role will therefore undertake <ul><li>Procuring competitively priced emergency, temporary and settled accommodation, across a range of schemes and providers within the private sector housing market</li><li>Negotiating rents to procure and retain homes in the most cost effective way, whilst operating in a highly competitive market</li><li>Supporting projects to improve the supply of homes and reduce the cost of accommodation for homeless people </li><li>Delivering a high quality service to private sector landlords, homeless households and other households accommodated under a range of private sector letting schemes provided by the service </li><li>Supporting the Team Manager by contributing to the overall development of the service </li></ul>Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 25-32 days, plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade.</li><li>Enhanced Maternity, Paternity, shared parental, adoption and dependents leave</li><li>Three volunteering days per year in Kingston</li><li>Hybrid working (dependent on the role)</li><li>Flexible and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Kingston we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our STAR values. Here at Kingston we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£33,987 - £42,060 per year</li></ul>

Housing Supply Officer

MRI Software is seeking an experienced Senior Marketing Manager to join our dynamic team, focused on driving demand generation excellence in the public sector: Social Housing and Local Government Technology Software The role report to the Senior Director, Demand Generation and is pivotal in translating strategic vision into operational execution, leading teams to deliver measurable pipeline growth through integrated campaigns, events, and digital programs. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London or Sleaford office. Role Summary The Senior Marketing Manager, Demand Generation is responsible for the operational execution of integrated demand programs that create awareness, engagement, and conversion across the funnel - spanning net new acquisition, cross-sell, and client expansion. You will lead a team delivering day-to-day campaigns, optimise lead flow and conversion, and partner closely with Sales, SDRs, Product Marketing, and Marketing Ops to build pipeline against targets. You'll excel at people management, process discipline, and campaign orchestration, translating the Senior Director's strategy into calendarised, measurable programs. You'll keep the engine running - ensuring SLAs are met, data is clean, reporting is timely, and budgets are utilised effectively. Key Responsibilities Operational Demand Generation <ul><li>Daily oversight and execution of high-quality integrated campaigns (email, paid, social, content syndication, events, webinars, ABM) aligned to pipeline and bookings goals.</li><li>Manage end-to-end lead flow across SDRs and sales teams.</li><li>Build and maintain nurture programs and cadences tailored to buyer journeys</li><li>Collaborate with SDR leadership to refine qualification guidelines, talk tracks, email/LinkedIn cadences, and ensure SLA adherence and feedback loops.</li><li>Oversee and support the coordination of regional events and sector conferences, ensuring pre/during/post activation plans and measurable ROI (meetings booked, pipeline created, influenced revenue).</li><li>Align with wider marketing team members including digital, inbound, product marketing and content teams</li><li>Proof-read and add value to content - ensuring value propositions are communicated and recognise and steer the need for industry-specific assets (guides, ebooks, case studies, thought leadership, webinar content).</li><li>Drive client engagement strategies, strengthening satisfaction and expansion pipeline.</li><li>Join regular Go-to-market meetings with cross-departmental collaboration, supporting campaign managers where needed.</li><li>Join regular SLT meetings when required to deliver high level performance updates.</li></ul>People Leadership <ul><li>Lead, coach, and develop a team of demand generation managers; set clear objectives, run weekly 1:1s, and drive performance through enablement and feedback.</li><li>Develop consistency of tracking and reporting across campaign managers, in line with guidance from senior marketing director.</li><li>Foster a high-accountability, test-and-learn culture and scale winning plays across the teams.</li></ul>Planning, Process &amp; Reporting <ul><li>Translate annual demand strategy into quarterly/monthly campaign calendars, budgets, and resourcing plans; tracking utilisation and ROI.</li><li>Maintain process documentation for campaign build, follow-up and tracking</li><li>Review weekly BI dashboards and monthly reviews covering segment performance, funnel health and campaign impact, presenting insights and actions to leadership.</li></ul>Qualifications &amp; Experience <ul><li>Relevant degree or equivalent experience.</li><li>5-8 years in B2B demand generation, including team leadership (2+ years managing marketers).</li><li>Proven experience executing multi-channel campaigns that generate qualified pipeline for complex, multi-stakeholder sales motions.</li><li>Familiarity with B2B technology highly advantageous, marketing to public sector</li><li>High proficiency with marketing automation tools such as Pardot, CRM (Salesforce), and analytics; strong Excel/PowerPoint skills.</li><li>Data-savvy: able to analyse, attribute, and optimise based on funnel metrics; comfortable presenting.</li><li>Excellent written and verbal communication; confident presenting to senior stakeholders.</li></ul>We're obsessed with making this the best job you've ever had! <ul><li>We want our staff to love working here, and so we've created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group</li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.</li><li>Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve.</li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes.</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!</li></ul>About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply. We'd love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!

Senior Marketing Manager (Social Housing & Local Government)

Title: Housing Officer (Nb. This title has been used for advertising purposes only. The job title for the role on all documentation will be - Tenancy Sustainment Officer) Contract Type: Permanent - Full Time - 35 hours Salary: £32,188 per annum to £35,593 per annum (Regional salary), dependant on experience, plus ECU* allowance (if policy requirements are met) Grade: 7 Reporting Office: Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Location: Trafford/ Lancashire,Cheshire East/West, Preston and other North West locations as our new buildportfolio expands Working Pattern: Monday - Friday Closing Date: 27th January 2026 - 23:00 Interview Dates: to be confirmed, in person at Nexus office in Manchester Role Profile - Tenancy Sustainment Officer.docx Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Join the Tenancy Sustainment Team at L&amp;Q! Would you like to join our Tenancy Sustainment Team as a Tenancy Sustainment Officer (Housing Officer) and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference. Your Impact in the Role: <ul><li>Delivering a responsive, efficient, agile, high quality and customer focused housing management service. To complete the day-to-day Housing Management function, ensuring the delivery of reliable, repeatable, and consistent services that residents value and are satisfied with.</li><li> This role will have specific responsibilities pertaining to the delivery of Housing Management functions to our customers and supporting the Inspector (estates) with inspections in times of planned or unplanned absence.</li><li>Supporting the Inspector (Estates) to complete building checks (including Fire Risk Actions, Removal of items in communal areas).</li><li>Meeting performance goals against KPIs and targets.</li><li>Responding to enquiries from residents and other internal and external stakeholders as first point of contact and deal with a variety of tenancy management issues.</li><li>Providing cover for other Tenancy Sustainment Officers and Inspector (Estates) to ensure consistency of service and to maintain a high level of resident satisfaction.</li><li>Assist property services colleagues in engaging vulnerable / hard to engage residents with access</li><li>Ensure tenancy management services delivered to residents living in Trafford and outside of the Trafford borough are of the same standard.</li></ul>What You'll Bring: <ul><li>Good at building relationships with people and be able to communicate well with colleagues and residents.</li><li>Able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li><li>Excellent time management skills along with the ability to manage different priorities whilst adhering to important deadlines.</li><li>Committed to the provision of excellent customer service and be able to show initiative in a busy office environment while working as part of a team.</li><li>Organised, flexible and have excellent verbal and written communication skills. Experience of using Microsoft office packages is also essential.</li><li>Able to drive and have access to a vehicle.</li></ul>Our customers are the most important part of our business and as a member of the Tenancy Sustainment Team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. At L&amp;Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome - Find out more here. Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ Salary range <ul><li>£32,188 - £35,593 per year</li></ul>

Housing Officer - Manchester - 7416

Job Description Job Title: Housing Officer Contract Type: Permanent Salary: £28,505.08 Working Hours: 37.5 hours Working Pattern: Monday to Friday 9am to 5pm Location: Tile House, Camden If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: • Experience of working within housing management • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Previous experience in positively resolving incidents Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay &amp; generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Deliver an Allocation &amp; Letting Service: • Liaise with external stakeholders to deliver an effective referral pathway into the service/properties • Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures • Allocate properties ensuring customers meet the criteria, affordability and required landlord checks • Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required • Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy • Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: • Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let • Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant • Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements • Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections • Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers • Prepare files and case notes in readiness for court • Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits • Work directly with customers to monitor or reduce issues of anti-social behaviour within the service • Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing • Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately • Monitor and assist in maintaining health and safety requirements standards Deliver an Administration Service: • Carryout administrative tasks to support efficient running of the service • Produce reports and other written documentation as required to support housing management delivery • Maintain and update clear, accurate and strength-based records on the appropriate digital platform • Assist schemes in daily operational tasks, including answering phones and working on Reception, as required Other Information • You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours • You will be required to travel to different properties within the defined area as and when required • Use the Lone Worker system as and when necessary • Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc • Deliver your role in line with Riverside company values - "Our Riverside Way" • Participate in team meetings, attend regular supervisions and reflecting practice sessions • Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely • From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs • Experience of working within house management • Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Previous experience in positively resolving incidents • Demonstrate initiative and confidence to make and act on decisions • Competent administrative and IT skills (to be able to produce reports and other communications) Desirable • Knowledge of current benefit systems • Knowledge of Housing regulations • Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results • Experience of working within a care &amp; support environment

Housing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team! In this role you will support our Mary Holben House in Streatham, London. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Please note this is a part time role working 18 hours over 2.5 days. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role you must be willing to work fully onsite at the scheme, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 27th January 2026 at 23.59pm Please note we hold the right to close the vacancy early depending on application volume. Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

Job Description About the Role Would you like to become part of our Estates team as an Estate Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for an Estate Assistant to join our dedicated Estates team, serving the London area on a full-time, permanent basis. The role involves working 35 hours per week, from Monday to Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul> <li>Proven experience in grounds maintenance across a range of sites and garden types</li> <li>Strong understanding of lawn, shrub, and plant care</li> <li>A history of delivering excellent customer service</li> <li>Physical capability to carry out tasks safely and effectively</li> <li>Ability to work independently as well as collaboratively within a team</li> <li>Knowledge of Health and Safety regulations, including COSHH and PPE</li> <li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul> <li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li> <li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'. We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers. The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. Our Values We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special. As a Trust we are happy to talk flexible working. Job overview To work as part of a Trust-wide team under the direction of the leads for Mandatory and Statutory Training tutors and the Associate Director of Education &amp; Development. To design, deliver and evaluate training programmes and learning provision for core Trust training and external partners. To support staff in training and development activities with a particular focus on the delivery of mandatory training (e.g. Resuscitation PSTS - Promoting Safe and Therapeutic Services, including physical and clinical skills, and facilitate learning and undertake assessment of competence. The post holder's job plan will be made up of 80% direct teaching contact and 20% development/administration time. The post holder will already be working/have worked in a clinical post and be committed to working with the Education &amp; Development department to provide training for staff across the Trust. Main duties of the job We are seeking an highly motivated and experienced qualified nurses (RMN/ RNLD) with a commitment to achieving the highest quality care through the provision of training and education of Trust staff, to join our team of Learning and Development Advisors within the Education and Development Department. As a Learning and Development Advisor you will be involved in the delivery of a portfolio of training programmes that includes Basic Life Support, Manual Handling, and the Promotion of Safe and Therapeutic Services, which will require you to conduct competency based assessments on those you teach. You will also be involved in the evaluation and development of these and new programmes which will include the development of e-learning and supporting the Trust' ever increasing workforce of apprentices. As a department we are committed to involving service users in all the training and education we offer and adopt a model of co-production. Working for our organisation We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer Some of our benefits are highlighted here: • Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service. • Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing. • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes • Car lease, our staff benefits from competitive deals to lease cars • Accommodation, our staff benefits from keyworker housing available which is available on selected sites • NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website. Other benefits include: • Counselling services • Wellbeing events • Long service awards • Cycle to work scheme • Season ticket loan • Childcare vouchers • Staff restaurants Detailed job description and main responsibilities • Deliver a range of theoretical and practical clinical skills training using a range of effective teaching and learning methods, meeting learner needs, in a range of settings (classroom-based, work-based, team training). • Assess competence of skills acquired by learner and determine their safety to practice • Design training and learning activities which promote learning, facilitate demonstration of competence and meet professional, policy and legislative requirements. • Work with clinical staff in the practice setting as required as part of delivery method for the core education and training. • Maintain and develop clinical skills through regular participation as a clinical practitioner within a clinical environment. • Encourage service users and carers to maximise their involvement in education and ensure involvement with the development of education in this area. • Evaluate the effectiveness of programmes and learning activities and provide reports in accordance with the quality assurance framework, and other assessments/audits as required • Supervise Learning and Development Trainers/unregistered staff in the team, developing an environment that is conducive to learning and promoting staff involvement in a training programme • Maintain his/her own continuing professional development. Person specification Qualifications Essential criteria <ul><li>Professional qualification in health or social care. (2) • Teaching / training qualification e.g. mentorship / ENB 998, C&amp;G 730, TDLB, CIPD (or to work towards one). (2) • Degree or equivalent work experience. (2)</li></ul>Desirable criteria <ul><li>Manual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Immediate Life Support, Advanced life support (2) • Manual handling teaching qualification. BLS (Basic Life Support) teaching qualification (Resus Council Approved). Qualification as an accredited PSTS (Promoting Safe and Therapeutic Service) instructor / tutor (GSA). (2) • Be a registered General Services Association trainer/tutor for Promoting Safe and Therapeutic Services (PMVA) trainer and be committed to learning other subjects such as BLS (2)</li></ul>Experience Essential criteria <ul><li>Clinical practitioner experience in mental health setting/ health and social care setting (2) • • Experience teaching adults and designing, delivering and evaluating training for a range of learners (2) • • Experience using ICT, e.g Powerpoint/Support Learning/Experience of monitoring/ assessing students/ other professionals (2)</li></ul>Desirable criteria <ul><li>Experience in education and training related to mental health services and of clinical skills settings (2) • • Experience of multi professional working/ Experience of managing projects/ resources (2) • Experience of formal assessment of learning (2)</li></ul>Knowledge Essential criteria <ul><li>Understanding of healthcare provision, together with awareness and appreciation of current NHS policy and priorities particularly in relation to mental health services, the core framework and equality and diversity (2) • Knowledge of recent developments and trends in training and development (2) • Understanding of evidence-based practice and application to practice (2)</li></ul>Desirable criteria <ul><li>Knowledge of Quality Improvement</li></ul>Skills Essential criteria <ul><li>Able to assess the learning and development needs of individuals from a range of backgrounds and to provide sensitive advice and guidance on appropriate development opportunities (2) • Able to communicate and facilitate training programs to meet identified needs/ Able to communicate well at a range of levels in complex situations, both verbally and in writing (2) • Able to work on own initiative, priortise, and manage workload effectively to meet deadlines, both long and short term/ Able to enthuse and motivate staff at all levels to recognise the importance of education, training and development. (2) • Able to work constructively as a member of a team in order to meet objectives/ able to demonstrate a genuine commitment to equal opportunities and equal access, ensuring that training is delivered with multi-cultural sensitivity and meets the needs of staff, service users and their carers, as well as provide evidence of the ability to turn these policies into action/ Physically able to perform</li></ul>Desirable criteria <ul><li>Innovative, creative and willingness to try something new. (2)</li></ul>The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by: <ul><li>Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice</li><li>Ensuring that all our services and all staff understand and support our commitment</li><li>We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity</li></ul>Please note: <ul><li>That all applications for this post will need to be made online</li><li>That you read and understand the Job Description and Person Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria</li><li>That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible</li><li>That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs</li><li>That should you not have heard from us within three weeks from the closing date your application has not been successful</li><li>That priority consideration for applications may be given to at-risk NHS employees</li><li>That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process</li><li>That we are a smoke-free Trust</li></ul>SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe' Helpful Resource: How to Use TRAC for Job Applications If you're preparing to apply for a role, this guide provides step-by-step instructions on how to use TRAC effectively throughout the application process: Using TRAC to apply Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download <ul> <li> Job Description (PDF, 440.6KB) </li> <li> SLaM Staff Benefits (PDF, 1.1MB) </li> </ul>

Summary Polka Theatre in Wimbledon seeks a Trusts and Foundations Manager to join our Development Team. More Details This is the role for you, if you: <ul> <li>Want to champion the work of a pioneering national theatre for children.</li> <li>Are a strong communicator, both in person and in writing.</li> <li>Enjoy building long-term relationships with a range of stakeholders.</li> <li>Are passionate about improving the lives of children through creativity and the arts.</li> </ul>Polka Theatre is seeking a Trusts and Foundations Manager to join us as a key member of the Development Team. This is an exciting and rewarding opportunity to be part of a leading children's theatre. You will be responsible for trust and foundation fundraising at Polka Theatre, overseeing and relationship managing a strong base of loyal funders alongside growing grants funding from new sources. The postholder will fundraise for a range of programmes, with a particular focus on Creative Learning and Access programmes which enable children from all backgrounds to benefit from Polka's theatre productions, creative workshops, school programmes and community activities. This is a fantastic opportunity for a creative communicator, who is passionate about improving the lives of children and who can build rapport with a range of stakeholders. This is a permanent, full-time role. More details are in the recruitment pack on our website. Salary: £32-34,000 per year depending on experience Hours: full-time, 5 days per week, Monday to Friday. You may need to work some additional hours, including evenings, weekends and bank holidays (we operate a Time Off In Lieu, 'TOIL' system). Polka's commitment as an equal opportunities employer means we are keen to encourage applications from people from the Global Majority, people across the gender spectrum and people who self-identify as disabled, who are underrepresented in our sector. Polka is funded by Arts Council England, London, registered charity number 256979. For a Recruitment Pack with more information about who we are and what we're looking for in this role plus how to apply please visit our website. <a href="https://polkatheatre.com/jobs/" target="_blank">https://polkatheatre.com/jobs/</a> Deadline 9am on Monday 26 January 2026 Interviews Monday 2 February 2026 Ideal start date as soon as possible

Trusts and Foundations Manager

The Vacancy Do you want a job where you can really make a difference? We currently have an exciting opportunity to join the John Whitgift Foundation as a Bank Independent Living Warden. Based in Croydon, Whitgift Almshouses and Whitgift House sheltered housing provide older people with a safe, open, and supportive setting that promotes independence, wellbeing, and a strong sense of community. The role The Warden is responsible for supporting the independent living manager in the operational management of the Foundation's sheltered housing at Whitgift House &amp; Almshouses. The purpose of this role is to support our residents to live as independently as possible, working closely with community services. This will involve navigating and steering residents to community organisations to ensure they are receiving the care they require and are entitled to through community services. About You Ideally you will have experience of working with older people in the community. A willingness to learn and apply that learning. A great communicator, able to mediate and reach solutions. The ability to manage a diverse workload, prioritising and working to deadlines. Can work autonomously as well as part of a team. Commitment to follow the code of conduct for social care workers and to be governed by its principles in practice. Applications are reviewed daily, and interviews may occur at any stage after applications are received so we invite interested candidates to apply as soon as possible. We reserve the right to close this vacancy at any time. The Company Our three Homes: The Whitgift Almshouses, Whitgift House and Wilhelmina House, are happy, thriving and secure communities where staff are on hand 24 hours a day to provide the highest standards of care. Within Whitgift Care, we like to call ourselves a family where our core values of respect, dignity and privacy are our priority. We are proud to be part of the John Whitgift Foundation, a local charity in Croydon, whose mission is to provide education for the young and care for the elderly since its establishment by our Founder, Archbishop John Whitgift, in 1596. John Whitgift Foundation is committed to safeguarding and protecting the welfare of young and elderly people and expects all staff and volunteers to share this commitment. All applicants will be required to comply with all safeguarding procedures including an Enhanced DBS check. Staff Training All our staff take part in a structured training programme which is tailored to each individual and is geared to help them to offer the high standards of care that are expected in a Whitgift Care home. Our internal training is run by our dedicated Training Coordinator who ensures that our staff are trained in mandatory subjects. These include: Safeguarding Infection control Person centred approaches Food hygiene Medicine administration Gallery Previous Next

Bank Independent Living Warden

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul><li>The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office.</li><li>Job will be a split role. 2/3 days will be based in Dartford head office. 2/3 days at the clients office in Kensington and Chelsea.</li></ul><ul><li>Act as the main point of contact for escalated calls from Customer Service Agents</li><li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li><li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li><li>Update and provide compliance &amp; repair reports to client</li><li>Call customers to arrange appointments for follow up works</li><li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li><li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li><li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li><li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li><li>Attend Contract meetings</li><li>All associated ad-hoc administrative duties</li></ul>The successful candidate will have <ul><li>Previous administrative experience, preferably from a social housing/construction background</li><li>Able to provide a high level of courteous, professional customer service</li><li>Proficient in MS Office, in particular, Outlook and Excel</li><li>Good written and verbal communication skills</li><li>Flexible attitude with strong organisational skills</li></ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul><li>Competitive salary</li><li>Contributory Pension scheme</li><li>Life assurance</li><li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li><li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li></ul>In addition, the role offers: <ul><li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li><li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li><li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li><li>Bike2Work scheme</li></ul><ul><li>Home &amp; Electronics - salary sacrifice purchase scheme</li></ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Greenwich Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

YOU We are currently looking for a Housing Support Worker to join our progressive Housing team based in Romford. The right candidate will assist with the day-to-day running of our Romford hostel, ensuring that client support needs are addressed and that ultimately, they are prepared for a positive move-on. You will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc. The Housing Support Worker will effectively manage a caseload that provides constructive guidance to clients through dynamic support planning as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Fixed Term Contract until 1st May 2027 (Mat Cover)</li><li>Working Pattern: Full Time/ 37.5 days per week, Monday to Friday shifts vary 8am to 4pm or 2pm to 10pm including Bank Holidays and weekends every 7 weeks.</li><li>The Job Description and Person Specification can be found here: (1) Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

You We're looking for 2 passionate and proactive Housing Support Workers to join our progressive Housing team in Romford. You'll support the day-to-day running of our hostel, helping young people who face social exclusion prepare for independent living. With experience in support work - such as drug recovery, working with offenders, or life skills training - you'll guide residents through personalised support plans, manage a caseload, and help them maintain their tenancies. What you'll bring: <ul><li>Experience supporting vulnerable or at-risk young people</li></ul><ul><li>Strong communication and case management skills</li></ul><ul><li>Ability to motivate and empower others</li></ul>US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full-time (37.5 days per week Monday - Friday)</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Romford JD.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker x 2

Job Description Salary: Grade 16 £60,573-£62,766 (pro rata if part-time) Permanent - 36 hours per week or part-time 21.6 hours per week Hybrid working Job Purpose The successful candidate will be responsible for providing a safeguarding and reviewing service to children and young people who are looked after. To provide advice and consultation on issues of care planning and quality of services to all agencies involved in caring for looked after children and young people. To ensure that children and young people who are looked after receiving the services to which they are entitled. Essential Requirements Expertise in working on looked after children cases. Skills in chairing complex meetings. The ability to manage complex information, contribute to plans and achieve excellent outcomes in service delivery. Research knowledge of the impact on children of domestic violence, parental drug abuse and mental health. Ability to adapt to changing circumstances and transfer chairing skills to a variety of settings and requirements. Advanced Social Worker. Experience of overseeing social work practice, preferably at managerial level. Working effectively on safeguarding and complex LAC cases. Experience of applying evidence-based interventions. Experience of contributing to service improvement initiatives. Experience of enabling and empowering others to develop their practice. To view the role profile, please click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Independent Reviewing Officer

About us: At Praktika we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Community Manager to join us! We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: What you will own: 1. Discord Community You fully own our Discord with 16,000 members and growing. <ul><li>Moderate and structure the community so it feels safe, active, and high quality</li><li>Create rituals, norms, and recurring moments people actually care about</li><li>Work actively with power users, not just announcements and rules</li><li>Turn Discord into a retention and feedback engine, track weekly statistics</li></ul>2. Weekly Language Events You run weekly Discord live events focused on speaking practice. <ul><li>Organize and host language practice sessions across key languages</li><li>Experiment with formats like speed conversations, challenges, themed sessions</li><li>Make these events fun, not awkward classroom energy</li><li>Turn events into content and moments worth sharing</li></ul>3. Face of the Community You are on camera and visible. <ul><li>Create YouTube videos with product updates, walk-throughs, and honest reviews</li><li>Present features clearly and confidently</li><li>Be the bridge between product and users, including surfacing feedback internally</li><li>Show personality without making it about you</li></ul>4. Brand Curation We have scale - now we need taste and consistency. <ul><li>Help define how Praktika sounds, looks, and behaves in community spaces</li><li>Align Discord, YouTube, and social presence into one coherent brand voice</li><li>Push back on bad ideas. Protect the brand. Raise the bar!</li><li>Work closely with marketing in with social media posting</li></ul>What we are looking for from you: <ul><li>You are comfortable speaking on camera and do not freeze when recording yourself</li><li>You have run or grown an online community before, ideally on Discord</li><li>You understand language learners because you have been one</li><li>You are structured enough to run weekly programming without chaos</li><li>You have strong taste and know when something feels off brand</li><li>You are proactive. You do not wait for instructions</li><li>You can balance warmth with authority in community spaces</li></ul>It would be great if you: <ul><li>Speak multiple languages</li><li>Are an AI/tech enthusiast and love experimenting with AI products</li><li>Have hosted live events or workshops before</li><li>Have experience with YouTube or long-form video content</li><li>Have worked with consumer apps or creator-led brands</li></ul>Why should you join Praktika: We expect dedication and hard work-but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. <ul><li>Equity that grows with your impact: Equity growth via stock options</li><li>26 days holidays plus bank holidays</li><li>Yearly off-sites: Last year was in Turkiye!</li><li>Health and wellness benefits to support your overall well-being through Safetywing</li><li>Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools</li><li>Annual educational budget of up to $1,000</li></ul>We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide. Department Operations Locations London Remote status Hybrid

Community Manager

Recovery Coordinator X2 - HRS Location: 590 Seven Sisters Road, London, N15 6HR Working Hours: 37 hours per week. Evening and weekend work maybe required. Contract Type: Permanent Salary: £28,690 - £34,730 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. HRS is currently recruiting for 2 Recovery Coordinator (Full-Time) to join our dedicated team, supporting individuals affected by alcohol misuse. What we do.... HRS offers support to residents of Haringey who are at any stage of their substance use recovery journey. Our mission is to enable others to find the support they need within their local community. We help them to access support services and to build a community of support as they work towards achieving their goals. Our mission is to support people in reducing their drinking, minimising risks, and raising awareness about alcohol dependence. About the role... As a member of the multi disciplinary team, you will be running a variety of peer support groups as well as working with service users one-on-one in order to build their recovery capital and achieve their recovery goals. We aim to help people to build and sustain long-term recovery from addiction and encourage self-efficacy believing that everyone is an expert in themselves, they often need a helping hand on their journey. We are seeking a positive and motivated individuals who have the ability to navigate a fast-paced and challenging client group with a variety of complex needs. Direct substance use knowledge is not essential but preferred, and we encourage applications from those with transferrable skills and experience. Evening and weekend work may be required, which will be rota based depending on service delivery. You will be expected to.. <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community.</li><li>Develop and deliver quality programs and packages of work/ psychosocial interventions that meet local need across both group work and one to one formats.</li></ul>To view the full job description please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-01-16

Recovery Co-Ordinator

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Desirable <ul><li>Evidence of change management delivery</li><li>Knowledge of Landlord/Tenant Legislation</li></ul>Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to <a href="mailto:AskHR@greystar.com" target="_blank">AskHR@greystar.com</a>.

<ul><li>Final_Service_Charge_Officer_JD_2024.docx__1_</li></ul>Please apply online via the link provided. Job Title: Service Charge Officer Language: UK Company: Job Location: Location: Region: London Country: United Kingdom Organisation: Hackney Council Anonymous Apps &gt; Climate, Homes and Economy Job Number: HCAA02742 Service: Homeownership DBS Required: No Organisation Logo: Hackney Council Salary: per Min Max In Agreement Type: Fixed Term / Secondment Work Pattern: Full Time Contracted Hours: 36 Grade: SO1 SCP Range: £40,404 - £41,637 12 Months Fixed Term / Secondment Opportunity Join our team as a Service Charge Officer! Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn't stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. Are you ready to make a significant impact in your community? Hackney Council is seeking a detail-oriented and proactive Service Charge Officer to join our dedicated Service Charge Team. In this role, you will be responsible for calculating service charges, reserve funds, shared ownership rent, and ground rent, while ensuring that our residents receive top-notch customer service. Your primary responsibilities will include collaborating with colleagues to produce accurate estimated and actual invoices, maintaining the service charge database, and ensuring compliance with relevant legislation. You will be instrumental in collating financial records for property service charges and managing accountancy functions related to billing and recharging. Additionally, you will issue Section 20B notices and provide supporting information for leaseholder inquiries, disputes, and legal challenges. We are looking for candidates with extensive knowledge of leasehold management and financial processes, including preparation of annual property accounts and an understanding of S20 consultation processes. Strong analytical skills, attention to detail, and proficiency in Microsoft Excel and Google Suite are essential. Your ability to communicate effectively with a wide range of stakeholders will be key to your success in this role. As part of our team, you will contribute to the continuous improvement of our Homeownership Services, prepare performance reports, and assist with budget monitoring. You will also have the opportunity to engage with residents and stakeholders through meetings and inspections, ensuring that we maintain high standards of service. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below. We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV's. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description. We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement. Closing date for applications: 20 January 2026 (22:59) Interview and assessment date: W/C 02 February 2026 We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce. The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: <a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a> Salary range <ul><li>£40,404 - £41,637 per year</li></ul>

Service Charge Officer

The Vacancy Resident Liaison Officer - North London (Planned Works) Company: WPS Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in North London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

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