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At Heckfield we prepare food and drink that celebrates simplicity, the seasons, and a sense of place. When the sun sets, the Moon bar and House comes to life. With drinks and infusions made with the freshest ingredients, the house is the most intimate of meeting places. We also celebrate anything that comes from our land as well as a strong zero-waste drive to send our team and our guests on a journey of educations and discovery. We are currently looking for an Assistant House Manager to join our House Team. Position responsibilities include but are not limited to: <ul> <li>Manage and co-ordinate the day-to-day house operations.</li> <li>Check Booking Sheets for confirmed and unconfirmed lunch and dinner shift to ensure all guest requests are met.</li> <li>Ensure house and bars are set-up and closed to the required standard.</li> <li>Inspect any deliveries to ensure stock is present, correct and undamaged.</li> <li>Interact with guests to obtain feedback on product quality and service levels. </li> <li>Respond to and handle guest problems and complaints. </li> <li>Check menus daily with the Kitchen and ensure those in circulation are correct, along with correct allergen information.</li> <li>Train, nurture and inspire the team by being positive and forward thinking.</li> <li>Hosting informative shift briefings and menu meetings.</li></ul>Benefits: Salary £35,227.50 PA <ul> <li>Tronc (Allocation for 2025 was £7,800+ per annum / per person based on full time hours) after probation is passed</li> </ul> <ul> <li>Increased holiday allowance</li> </ul> <ul> <li>Vitality healthcare cover</li> </ul> <ul> <li>Employee assistance programme</li> </ul> <ul> <li>Life assurance scheme (from day one, covering up to 2x your annual salary)</li> </ul> <ul> <li>50% F&amp;B discount when dining in our restaurants</li> </ul> <ul> <li>Company sick pay</li> </ul> <ul> <li>Enhanced maternity pay</li> </ul> <ul> <li>Enhanced paternity pay</li> </ul> <ul> <li>Recruit a Friend bonus (£1000)</li> </ul> <ul> <li>Monthly employee recognition scheme</li> </ul> <ul> <li>Annual employee parties</li> </ul> <ul> <li>Free staff meals</li> </ul> <ul> <li>Daily briefings with the team, including food tasting - opportunities to work with the Home Farm</li> </ul> <ul> <li>50% discount on Wildsmith Skin products</li> </ul> <ul> <li>Heckfield Plus - online discounts</li> </ul> <ul> <li>New baby gift</li> </ul> <ul> <li>Christmas gift</li> </ul>At Heckfield we pride ourselves on providing training, development and a chance to progress within the company. If you would like to work in a collaborative and creative environment, please apply now.

Assistant House Manager

Associate Psychologist - NHSE Homeless Sector Project The Clinical Psychology programme team is looking to employ a Clinical Associate, from February 2026 until September 2027. During this period, you will be contracted to work 900 hours (working pattern to be agreed in discussion with the research team) to support the development of our work within the homeless sector. With support from South-East NHS England, the Surrey PsychD programme has been working on an innovative project over the past two years to develop homelessness placements for trainees, and to embed housing and homelessness as a priority agenda within the PsychD programme. The project seeks to expand the psychological workforce within the homelessness sector, and to generate ways of working between the third sector and the NHS. Building on the success of the project to date, we are now seeking an Associate with experience of working in the homelessness sector, or a similar field, to support the continued development of these placements and the longevity of the project. This post will form a crucial role in building strategic relationships with local third sector organisations across Surrey and Sussex, and with our partner NHS Trusts' housing initiatives. The post holder will be expected to develop and coordinate trainee placements, generate new ways to assess trainee competencies within these organisations, and support trainees undertaking these roles. There will also be a requirement to support supervisors in the region, and to work with organisational leads to provide overall structure to the placements. This is an exciting time to join the project team, with opportunities for project management, leadership, stakeholder engagement and national dissemination. The role will involve close liaison with the PsychD programme exec team, as well as the wider team. About you The post holder will be expected to have excellent communication skills and a passion for supporting those who are marginalised and facing inequalities and deprivation. Applicants will need to be registered with the HCPC as a Clinical or Counselling Psychologist, will have experience of working in third sector organisations, and will be able to demonstrate excellent organisational and project management skills. The post will provide an opportunity to work with a team of applied psychologists, homeless sector partners as well as trainees who respect and value one another, are advocates for lived experience, lifelong learning, and who embrace change. The School and Faculty The clinical psychology programme is based within the School of Psychology, within the Faculty of Health and Medical Sciences (FHMS). The faculty is a leading provider of undergraduate and postgraduate healthcare education, research and consultancy. It has extensive links with local health care providers and is based in a modern, purpose built, state-of-the-art teaching facility on the University of Surrey campus in Guildford. The campus provides a pleasant working environment with close links to road and rail transport. Further information about the University and the School of Psychology can be found at <a href="https://www.surrey.ac.uk/school-psychology" target="_blank">https://www.surrey.ac.uk/school-psychology</a> Further Information For an informal discussion please contact Jane Iles, Programme Director via <a href="mailto:j.iles@surrey.ac.uk" target="_blank">j.iles@surrey.ac.uk</a> or Mary John, Head of Discipline via <a href="mailto:m.john@surrey.ac.uk" target="_blank">m.john@surrey.ac.uk</a> To apply please submit your CV and cover letter via the University website. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Associate Psychologist NHSE Homeless Sector Project

Research Assistant Working Collaboratively with the Homeless Sector The clinical psychology programme team is looking to employ a full time Research Assistant from March 2026 to September 2027 to support the development of our work within the Homeless sector. This post is crucial to the programme being able to build the evidence of the impact of providing training placements for clinical psychologists within the sector. Until very recently there was limited training opportunities to work in this sector owing to the barriers of supervision and placement expectations. Over the last two year we have piloted a new approach which NHSE have supported. They have provided further financial commitment for to enable us to extend the project and explore how best to evaluate the direct and indirect benefits of the project. This post would particularly suit those with an aspiration to become a clinical psychologist and will provide an opportunity to work with a team of applied psychologists, homeless sector partners as well as trainees who respect and value one another, are advocates for lived experience, lifelong learning, and who embrace change. About you Applicants will typically need to have a master's degree in psychology or a relevant field and will be confident in the use of quantitative and qualitative research methodologies as well as how to undertake evaluations. They will have self-assurance in their written and oral communication skills so that they are able to engage in sensitive topics of conversations. The profession of clinical psychology currently attracts fewer individuals from minority groups into training. These posts will play a central role in helping us to understand how the profession can help address psychological and physical health inequalities in this sector, so we are seeking someone who wishes to contribute to this and be part of a cultural change. We particularly encourage applications from those who identify as belonging to Black, Asian or other minoritized ethnic groups as these groups are underrepresented both in the programme team and the wider profession of clinical psychology. What we can offer Our benefits package includes generous annual leave and childcare assistance. A flexible working pattern is possible. We also offer an exclusive discounted membership package to all our staff for the Surrey Sport Park. Additionally, you will benefit from collegiate support, University resources and partnership working with regional colleagues. The campus provides a pleasant working environment with close links to road and rail transport. The School and Faculty The clinical psychology programme is based within the School of Psychology, within the Faculty of Health and Medical Sciences (FHMS). The faculty is a leading provider of undergraduate and postgraduate healthcare education, research and consultancy. It has extensive links with local health care providers and is based in a modern, purpose built, state-of-the-art teaching facility on the University of Surrey campus in Guildford. Further information about the University and the School of Psychology can be found at <a href="https://www.surrey.ac.uk/school-psychology&amp;nbsp" target="_blank">https://www.surrey.ac.uk/school-psychology&amp;nbsp</a> ; Further Information For an informal discussion please contact Jane Iles, Programme Director via <a href="mailto:j.iles@surrey.ac.uk" target="_blank">j.iles@surrey.ac.uk</a> or Warren Matofsky, Senior Lecturer via <a href="mailto:w.matofsky@surrey.ac.uk" target="_blank">w.matofsky@surrey.ac.uk</a> If you would like more general information about the School or this project please contact Mary John, Head of Department of Psychological Interventions via <a href="mailto:m.john@surrey.ac.uk" target="_blank">m.john@surrey.ac.uk</a> To apply please submit your CV and cover letter via the University website. The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. We reserve the right to close this vacancy early based on the volume and calibre of applications.

Research Assistant Working Collaboratively with the Homeless Sector

Full time - 37 hours per week - Fixed term for 18 months Do you have a passion for protecting residents, raising housing standards, and making a real difference in your community? Reading Borough Council's Private Sector Housing Team is seeking a dedicated Private Sector Housing Officer to help us ensure that homes in the private rented sector are safe, well-maintained, and meet statutory requirements. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. We support hybrid working, it's important to us that working arrangements are designed to enable our employees to excel and within this role you'll have the opportunity to work in a way that suits your lifestyle. About the role:An exciting opportunity has arisen for some project work within the Team. You will lead on a targeted project addressing damp and mould in the private rented sector. This initiative will involve enhanced interventions in selected cases, working closely with tenants landlords and partner agencies to identify causes implement solutions and improve living conditions of those affected by damp and mould. The project also aims to educate tenants/landlords &amp; other professionals on factors that contribute to condensation damp and associated mould growth in the home in an effort to help reduce condensation dampness and associated mould growth and in turn improve the quality of accommodation affected by damp and mould across all rented tenures You'll work closely with landlords, tenants, and partner agencies, helping to improve property standards and promote good practice across the private housing sector in Reading. We are seeking someone with a strong understanding of housing and environmental health legislation, particularly the Housing Act 2004 and experience of leading on projects to ensure that the key aims of the project are delivered on time. You will also have experience of inspecting houses, assessing risks using the HHSRS, and dealing with a broad range of issues such as damp and mould, fire safety and property disrepair. Strong communication and negotiation skills are essential, as is the ability to manage a diverse caseload and respond flexibly to changing demands. This role offers a valuable opportunity to gain hands on experience in Housing Enforcement and project work particularly around damp and mould. Making a real difference to the lives of residents in Reading. You'll be supported by experienced officers throughout your time at Reading to help develop your skills in the Environmental Health field. This post may be particular attractive to graduate Environmental Health Officers looking to gain practical experience and develop their skills in a supportive team environment. Key responsibilities:<ul> <li>Lead on a project addressing damp and mould in the private rented sector involving enhanced interventions in selected cases to improve housing conditions and support vulnerable tenants and support our wider strategic objectives.</li> <li>Work closely with landlords, tenants, and partner agencies to deliver the key aims of the project and promote good practice.</li> <li>You will also contribute to the other work of the team including;</li> <li>Investigate complaints and carry out inspections of private sector housing in line with the Housing Health and Safety Rating System (HHSRS).</li> <li>Enforce housing legislation, including issuing notices, preparing legal documentation, and attending court or tribunals where necessary.</li> <li>Manage cases relating to Houses in Multiple Occupation (HMOs), including licensing, inspections, and compliance.</li> </ul> You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer: We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave </li> <li> A wide range of flexible working opportunities </li> <li> Modern working environment at the Civic Offices in the heart of Reading </li> <li> Local Government Pension Scheme (LGPS) </li> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> <li>Additional payments are available for out-of-hours rota participation, and the Council will pay for one professional subscription annually.</li> </ul> To arrange a confidential discussion on this position please contact Anne McMahon - Principal Environmental Health Officer - <a href="mailto:anne.mcmahon@reading.gov.uk" target="_blank">anne.mcmahon@reading.gov.uk</a> Closing Date: Sunday 18th January 2026 Interview Date: To be confirmed Interview Setup: In person at the Civic Offices, Reading

Private Sector Housing Officer - Private Sector Housing Team

Job Description About the Role Would you like to become part of our Estates team as an Estates Assistant and support us in delivering an excellent service to our residents? This is a valuable opportunity for anyone who is a customer-focused team player. We are pleased to offer a new position for a Estates Assistant to join our dedicated Estates team, serving the Basingstoke area on a full-time, permanent basis. The role involves working 35 hours per week, Monday to Friday. In this role, you will provide high-quality grounds maintenance, gardening, and cleaning services across a varied portfolio of sites. Your responsibilities will include caring for lawns, shrubs, and plants, removing refuse, and maintaining internal communal areas in accordance with agreed standards, specifications, and timelines. As the representative of Guinness onsite, you will foster positive relationships with customers, contractors, and colleagues. You will ensure access is maintained, report repairs, fly tipping, graffiti, and raise any safeguarding concerns. What We Are Looking For We are a customer-first organisation, and we believe that the manner in which we work is equally important as the outcomes we deliver. We are seeking an individual who brings both practical experience in estate maintenance and a proactive, service-oriented approach. You will be expected to demonstrate: <ul><li>Proven experience in grounds maintenance across a range of sites and garden types</li><li>Strong understanding of lawn, shrub, and plant care</li><li>A history of delivering excellent customer service</li><li>Physical capability to carry out tasks safely and effectively</li><li>Ability to work independently as well as collaboratively within a team</li><li>Knowledge of Health and Safety regulations, including COSHH and PPE</li><li>A full UK driving licence</li></ul>Desirable Qualifications Although not essential, the following qualifications would be advantageous: <ul><li>NVQ Level 2 in Horticulture or equivalent (RHS, City &amp; Guilds, HND)</li><li>PA1 and PA6 NPTC Certificates</li></ul>To apply, please review the Role Profile and submit your application along with a CV in either Word or PDF format. INDTGP TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Job Description Salary: Grade 16 £60,573-£62,766 (pro rata if part-time) Permanent - 36 hours per week or part-time 21.6 hours per week Hybrid working Job Purpose The successful candidate will be responsible for providing a safeguarding and reviewing service to children and young people who are looked after. To provide advice and consultation on issues of care planning and quality of services to all agencies involved in caring for looked after children and young people. To ensure that children and young people who are looked after receiving the services to which they are entitled. Essential Requirements Expertise in working on looked after children cases. Skills in chairing complex meetings. The ability to manage complex information, contribute to plans and achieve excellent outcomes in service delivery. Research knowledge of the impact on children of domestic violence, parental drug abuse and mental health. Ability to adapt to changing circumstances and transfer chairing skills to a variety of settings and requirements. Advanced Social Worker. Experience of overseeing social work practice, preferably at managerial level. Working effectively on safeguarding and complex LAC cases. Experience of applying evidence-based interventions. Experience of contributing to service improvement initiatives. Experience of enabling and empowering others to develop their practice. To view the role profile, please click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Independent Reviewing Officer

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

Voids Manager (known internally - Team Leader, Empty Homes) 40 Hours Per Week Circa £47,500 - £50,500 per annum (depending on experience) Horsham, West Sussex We're looking for a Voids Manager to lead our Empty Homes service. In this key role, you'll make sure vacant properties are turned around quickly, meet our lettable standard, and are ready for new customers - helping us reduce rent loss and deliver great outcomes. You'll do this by leading and motivating an in-house trade team, supported at times by trusted contractors, to help us achieve our purpose of enabling positive life chances by providing safe and secure homes. You will monitor performance through KPI's, carry out inspections, manage health &amp; safety, resolve customer complaints, and us data to drive improvement. For full details of responsibilities, please see the attached role profile. To be successful in this role you will need to: <ul><li>Have demonstrated experience in successfully managing a team of people in a construction or repairs environment.</li><li>Act as a role model to a trade team, upholding our values and leading by example.</li><li>Be an effective communicator, able to build strong relationships internally and externally.</li><li>Put customers first and deliver a high-quality, reliable service.</li><li>Be confident in using IT systems and analysing data to monitor performance.</li><li>Have a good understanding of budget management</li><li>Have a good understanding of contractor management </li><li>Have a good understanding of Health &amp; Safety legislation and practice.</li></ul>Reasons why you should apply: <ul><li>27 days annual leave plus bank holidays. </li><li>Excellent employer pension contributions up to 12% with salary sacrifice options.</li><li>Life assurance 4 x annual salary.</li><li>Cashback on day-to-day medical expenses (dental, opticians, physiotherapy).</li><li>EV salary sacrifice scheme after qualifying period.</li><li>Employee Assistance Programme, gym discounts and cycle to work scheme.</li><li>Loyalty scheme for long-serving colleagues including increased annual leave.</li><li>Hybrid working available with head office in Horsham.</li></ul>If you're enthusiastic about turning empty homes into places people love and want to make a real difference, we'd love to hear from you. Even if you don't meet every requirement, apply anyway - we value people who share our purpose and bring fresh ideas. We particularly welcome applications from women, who are under-represented in our trade teams. About Saxon Weald Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We have 7000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire). We're committed to creating a fair and inclusive workplace where everyone feels they belong. We value the different perspectives a diverse team brings and encourage applications from underrepresented groups, including people from minority ethnic backgrounds and LGBTQIA+ communities. As a disability-confident employer, we're committed to an inclusive recruitment process where every candidate can shine. If you'd like any support during the process, just let us know at <a href="mailto:applications@saxonweald.com" target="_blank">applications@saxonweald.com</a> - we're here to help." We may start interviewing or close this vacancy early if we receive a strong response, so we encourage you to apply as soon as you can.

Voids Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 20 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul> <li>Tenancy and estate management</li> <li>Investigating nuisance and anti-social behaviour</li> <li>Resident engagement</li> <li>Delivering excellent customer care</li> </ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 &amp; 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere. We actively support applications from Lambeth Care Leavers.

Neighbourhood Housing Officer

<ul><li>Reference: EC187 </li><li>Division: Crawley Homes </li><li>Salary: £29,282.00 - £31,904.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 19 December 2025 </li><li>Interview date:22 January 2026</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 11 January 2026 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about delivering excellent customer service and making a difference to our residents? We are looking for a dedicated Housing Assistant to join our Tenancy Services team in Crawley Homes. This is a fantastic opportunity to grow your career in a supportive and dynamic environment. If you have a strong background in office administration and a passion for public service, we'd love to hear from you. As a Housing Assistant, you'll play a key role in supporting the delivery of high-quality housing services. Your responsibilities will include: <ul><li>managing direct debit processes and rent control tasks</li><li>handling low-level rent arrears and processing refunds</li><li>supporting the Tenancy Management team including mutual exchanges, name changes, and tenancy queries</li><li>assisting with the voids and lettings process - from receiving keys to creating tenancy agreements</li><li>responding to housing enquiries and maintaining accurate records</li></ul>What we're looking for: <ul><li>proven admin experience, ideally in housing or local government</li><li>excellent communication and organisational skills</li><li>ability to work independently and as part of a team</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information Satisfactory clearance of a Basic Disclosure and Barring check (DBS) is a condition of employment. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:Asad.Raja@crawley.gov.uk" target="_blank">Asad.Raja@crawley.gov.uk</a>, Area Housing Manager or call on 01293 438755. Apply for this job Related documents <ul><li> Housing Assistant job description (PDF, 137.78 KB) </li></ul>Salary range <ul><li>£29,282 - £31,904 per year</li></ul>

Housing Assistant

Job Title: Tenancy Manager Location: The Meadows, Camberley (2 days from home) Brand: LRG Salary: £25,000 basic plus £1k objective bonus (£250 quarterly) Hours: 08:30am - 17:00pm About LRG: LRG, is a well- established and reputable property group across the UK. With a history rooted in proving exceptional property services, Leaders has earned a commendable reputation for its commitment to professionalism, client satisfaction and expertise in the property market. Job Summary and key responsibilities: Reporting to the Head of Tenancy Management, LRG are seeking a Tenancy Manager to join a dedicated and dynamic new team based in The Meadows, Camberley. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our non-managed landlords, assisting them with inquiries, booking check out and compliance appointments, assisting with the end of tenancy deposit administration, and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities: <ul><li>You'll be expected to provide excellent levels of both telephone and written communication.</li><li>To ensure Non managed check out process is followed and communication is sent out within company process via the Depositary site</li><li>Working to ensure that all mandatory compliance / legislation is in place where landlords have requested we organise this, if this has not occurred to ensure that company process has been followed</li><li>Booking check out appointments, and communicating the end of tenancy process with non-managed Landlords and Tenants</li><li>Placing calls to all non-managed landlords and tenants 2 weeks prior to vacation to ensure they understand the check out process and time frame</li><li>Dealing with non-managed deposits that are part of the No Deposit Scheme</li><li>To work with the team leaders, head of centers and branch network to understand the reason for any lost units</li><li>To maintain high levels of communication to internal and external customers</li><li>To act as a consistent contact point for our non managed clients</li></ul>What are we looking for: <ul><li>Excellent communication, written and verbal</li><li>Professional telephone manner</li><li>Organisational skills, time management and attention to detail</li></ul>What we can offer you: <ul><li>Proven track record for career growth and advancement within the company</li><li>Market leading training and ongoing professional development</li><li>Access to a diverse portfolio of properties</li><li>Supportive and collaborative team environment</li></ul>Benefits: <ul><li>Competitive base salary and additional incentives</li><li>Quarterly and yearly awards including trips abroad</li><li>Salary sacrifice pension scheme</li><li>Generous Holiday allowance, increasing by 1 day per year based on service</li><li>Excellent Parental leave and newly introduced Fertility policy</li><li>Staff discounts</li></ul>LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Tenancy/Property Management Locations Camberley, United Kingdom Employment type Full-time Driving Licence Required No

Tenancy Manager

Job Description Salary range: Grade 9 £42,060-£43,680 p.a. plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon Housing/Public Health Enforcement Officer Join our team and help improve housing conditions and protect public health in Croydon Croydon is a vibrant and diverse borough with a strong sense of community and a growing private rented sector. At Croydon Council, we're working hard to make homes safe, healthy, and decent - for everyone who lives here. We are looking for a proactive and skilled Housing/Public Health Enforcement Officer to join our Environmental Health team. In this vital role, you'll carry out inspections of housing and public spaces, tackle poor housing conditions, enforce public health standards, and ensure safe and healthy homes for our residents. You'll work with landlords, tenants, contractors, and partner agencies to resolve complaints, take enforcement action where necessary, and provide expert advice on housing and public health issues. Key responsibilities: <ul><li>Inspecting properties to assess housing conditions, hazards, and statutory nuisances.</li><li>Using the Housing Health &amp; Safety Rating System (HHSRS) and other legislation to enforce standards.</li><li>Investigating and resolving complaints about housing, drainage, pests, and public health concerns.</li><li>Preparing and serving statutory notices, managing default works, and progressing enforcement actions.</li><li>Working collaboratively with internal colleagues, contractors, and external agencies to achieve positive outcomes.</li></ul>About you: <ul><li>Experienced in housing, environmental health, building construction, drainage, or pest control.</li><li>Knowledgeable about housing and public health legislation, enforcement procedures, and court processes.</li><li>A confident communicator, able to advise and negotiate effectively with a wide range of stakeholders.</li><li>Able to manage a varied caseload, make independent decisions, and work under pressure.</li><li>Comfortable entering confined spaces and inspecting all areas of a property, including using ladders and CCTV equipment.</li><li>A relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field</li><li>Good IT skills and the ability to keep accurate records</li></ul>Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul><li>Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li><li>Career Development: We invest in our staff and support their development.</li><li>Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li><li>Family Friendly provisions: Generous maternity leave and family leave provisions</li><li>Work Life Balance: Options for flexible and agile working options in line with service demand</li><li>Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change</li></ul>View our full range of Staff Benefits - Croydon Jobs Careers Application Closing Date: 12 Jan 2026 Assessment Centres: Week Commencing 26 January 2026 To view the role profile please Click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Housing Enforcement Officer

Job title: Neighbourhood Manager Location: Hybrid / Bromley Salary: £34,800.00 - £42,126.00 Working hours: 35 hours per week Mon-Fri / 9am-5pm Contract 12 months fixed term contract DBS Level: Standard DBS check. Driving License and own car essential. About A2Dominion We are a UK housing association committed to a new vision - providing homespeople love to live in. With over 38,000 homes in management across Londonand southern England, we provide a wide range of homes for social, affordable,and private rent, specialist services, as well ashomesfor sale and shared ownership. Role overview Are you ready to make a real impact in the heart of vibrant communities? As aNeighbourhood Manager at A2Dominion, no two days will ever be the same. You'llbe the face of the company, directly shaping the lives of residents byproviding the support, care and attention that make their communities thrive!You'll play a crucial role in delivering exceptional neighbourhood managementacross a diverse portfolio of residential and mixed tenured buildings. Yourwork will directly enhance the safety, wellbeing and satisfaction of ourresidents, while ensuring compliance with all regulations. From conductingestate inspections and managing building safety, to handling tendency issueslike Noise Complaints and safeguarding, you'll be at the forefront of creatingvibrant, thriving communities. If you're passionate about making a difference, buildingstrong relationships, and driving high-quality service, this is youropportunity to help shape the future of our communities! Key responsibilities: * Conduct estate, scheme, and property inspections to maintain high standardsof safety and cleanliness. * Support residents with tenancy management issues such as noise complaints,disputes, and safeguarding concerns. * Work closely with internal departments and external partners to addressbuilding maintenance and safety. * Engage with residents through regular communication, ensuring their concernsare heard and acted upon. * Provide tailored support to vulnerable individuals and families, ensuringtheir needs are met. * Gather feedback from residents to continually improve services and ensuresatisfaction. * Represent the company in external meetings, attend court proceedings, andsupport residents through various issues. More about you * Experience in customer-facing roles; whether in housing, community work,local authority services, social care, customer resolution or any comparablefield where you have resolved issues, managed cases or handled complaints. * You will be able to work independently, manage a busy workload and make sounddecisions under pressure * A confident communicator who can engage residents, challenge behaviour whenrequired and build strong professional relationships; and be highly organised * Excellent attention to detail and accurate record-keeping skills. You will becomfortable carrying out regular estate visits, inspections and face-to-facemeetings, * Strong IT literacy with the ability to pick up new systems quickly andunderstand safeguarding principles with a willingness to escalate concernsappropriately. * Full UK driving licence and access to a car essential. Desirable: * Awareness of tenancy law, ASB processes, or building safety * Experience supporting vulnerable people or managing complex cases * Training/qualification in safeguarding, ASB, mediation, or health &amp;safety * Experience using CRM systems or case-management tools Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days' holiday (Plus Bank Holidays) * Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annualallowance of up to £300 to use towards health and lifestyle benefits for bothyou and your family. Diversity &amp; Inclusion We're proud to be a Disability Confident Employer and welcome applications frompeople of all backgrounds. Our recruitment process is inclusive and accessible,and we guarantee an interview to disabled applicants who meet the minimumcriteria. Reasonable adjustments are available throughout the process - justcontact our Resourcing Team at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> We know some people hesitate to apply if they don't meet every requirement. Ifthat's you, we encourage you to apply if your skills and experience align -please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are afamily-friendly employer. Everyone belongs here. Join us and help make alasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness <a href="mailto:-Hollie.Furness@a2dominion.co.uk" target="_blank">-Hollie.Furness@a2dominion.co.uk</a>. Closing date for this role is 10 January 2026; we reservethe right to close this role upon appointment of a successful candidate. Due to the Christmas holiday period and reduced availabilityacross some departments, our recruitment process may take slightly longer thanusual. We appreciate your patience and will be in touch as soon as possible.

Neighbourhood Manager

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our West Sussex service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Within this role you'll be working as part of the West Sussex Drug and Alcohol Wellbeing Network. The role is based in our East Team covering Crawley and Mid Sussex. There will be an expectation for the post holder to work from other locations across West Sussex as required Part Time Hours: 18.75 per week Full time Salary Range: £27,861.26 - £32,002.35* *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 11/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Roberts | <a href="mailto:rebecca.roberts@cgl.org.uk" target="_blank">rebecca.roberts@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

<h4>About the Role</h4>Are you looking for a role where you can make a real difference to local communities? Join us as a Housing Development Assistant and play a key part in delivering high-quality homes and regeneration projects across the borough.This is an exciting opportunity to work within our Housing Development Team, supporting the delivery of new build, mixed-use, and refurbishment schemes that improve lives and create vibrant neighbourhoods.<h4>What You’ll Do</h4><ul><li>Assist in managing and delivering housing development projects.</li><li>Identify development opportunities within existing housing stock.</li><li>Provide excellent customer service, offering advice and solutions to residents.</li><li>Maintain accurate project records, risk logs, and trackers.</li><li>Co-ordinate handovers and monitor defects during the 12-month period.</li><li>Organise public relations events for new developments and support marketing activities.</li><li>Prepare reports for governance meetings and assist with grant funding applications.</li></ul><h4>What We’re Looking For</h4><ul><li>Strong organisational skills and ability to manage competing priorities.</li><li>Excellent communication and customer service skills.</li><li>A proactive, problem-solving approach with attention to detail.</li><li>Ability to work collaboratively with internal teams, contractors, and stakeholders.</li><li>Commitment to equality, diversity, and confidentiality.</li></ul>Experience in housing development or project support is desirable, but we welcome applications from candidates with transferable skills and a passion for making a difference.<h4>Why Join Us?</h4><ul><li>Be part of a team delivering real impact for local communities.</li><li>Enjoy a supportive and collaborative working environment.</li><li>Access professional development opportunities.</li><li>Competitive salary and benefits package.</li></ul>Ready to make a difference? Apply today and help us build homes and communities that matter.If you’re ready to make your mark and play a key role in new sustainable homes across the borough, we’d love to hear from you.This is a hybrid role – mixture of home and office working.This post is a full-time role at 37 hours per week. However, all applications will be considered.For an informal discussion about the post, please contact Louisa Blundell, Housing Development Manager on 01483 523205.We do not accept CVs without a completed application form. Strictly no agencies please.Closing date for applications: 9pm on Monday 15 December 2025.Interview date:&nbsp;To be confirmedPlease note we do not accept applications after the time given on the advert.Further information on this vacancy<ul><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772953" target="_blank">Recruitment Pack - Join our Team at Waverley</a></li><li><a href="https://ats-waverley.jgp.co.uk/vacancies/327117/documents/772956" target="_blank">Job Description</a></li></ul>

Housing Development Assistant

The Vacancy Resident Liaison Officer - West London (Planned Works) Company: WPS Location: Kilburn, covering Hammersmith &amp; Fulham Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

£35,249.00 per annum + £3,715 car allowance Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We are recruiting for two Neighbourhood Officers; one to manage properties in Guildford and one to manage properties in Leatherhead. As Neighbourhood Officer, you will provide a high-quality resident-focused neighbourhood and tenancy management service to residents, ensuring that terms and conditions of tenancy are maintained, and landlord obligations fulfilled. You'll be the focal point for all residents within the area that you manage, ensuring residents understand and comply with their tenancy conditions/lease and carry out intervention and enforcement actions where appropriate. This includes dealing with hoarding/property neglect, unauthorised alterations, access issues, tenancy fraud/non occupancy and overcrowding. Organising resident participation activities in conjunction with the Resident Involvement Officer, you'll deliver excellent and inclusive resident engagement and use the most appropriate methods to engage. You'll listen to residents' views, consult with, inform and involve them in the management of their homes and the areas where they live to develop meaningful, respectful, and collaborative relationships. You'll effectively manage complaints, so residents feel heard, issues are resolved, our service improves, and we provide a first-time fix where possible. You'll develop robust partnerships with LA's and other statutory and 3rd party agencies to ensure the needs of residents are fulfilled and that neighbourhood and community issues are managed collaboratively. You'll identify and support initiatives to reduce ASB and carry out settling in visits and Tenancy Review visits as required. What we're looking for <ul> <li>Experience working in a public sector or commercial setting, managing neighbourhoods, tenancies and communities and undertaking enforcement actions.</li> <li>Experience of leading, involving residents and managing an estate or neighbourhood.</li> <li>Experience engaging with residents, offering creative solutions and ensuring residents' voices are heard.</li> <li>An excellent communicator (verbal and written).</li> <li>A self-motivated team player with a strong sense of integrity.</li> <li>Someone who is able to foster effective relationships, internally and externally and be passionate about service delivery.</li> <li>Someone who can use initiative, problem solve and respond proactively to issues and concerns.</li> <li>Someone who is IT literate, in particular Office 365 and housing management software with the ability to analyse data.</li> <li>Has knowledge of housing and associated legislation including health and safety and welfare reform.</li> <li>Experience of working with a diverse customer base and addressing individual needs.</li> <li>Experience of dealing with complaints and finding innovative solutions.</li> <li>Experience managing low-level and complex ASB cases.</li> <li>Experience of Investigating and recovering properties subject to tenancy fraud.</li> </ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. JD - Neighbourhood Officer.pdf Are you ready to #DiscoverMountGreen? We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing &amp; Tenancy Management Role Neighbourhood Officer Locations Guildford, Leatherhead Yearly salary £35,249 Employment type Full-time Car allowance included Yes Hours per week 37.5 Expiry date 02 December, 2025

Neighbourhood Officer

Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works. As a Resident Liaison Officer, you'll act as the main point of contact between residents, our site team, and project managers - helping to minimise disruption, manage expectations, and maintain strong relationships within the local community. Key Responsibilities <ul> <li>Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.</li> <li>Work closely with site managers and supervisors to ensure residents' needs are understood and met.</li> <li>Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.</li> <li>Attend and support resident meetings, open days, and community engagement events.</li> <li>Keep accurate records of resident interactions, access arrangements, and any special requirements.</li> <li>Ensure residents' homes are treated with care and respect during all works.</li> <li>Promote Equans' commitment to excellent customer service and community partnership.</li> </ul> Who You Are <ul> <li>Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).</li> <li>Excellent communication and interpersonal skills, with the ability to build trust quickly.</li> <li>Organised and proactive, able to manage multiple tasks and priorities effectively.</li> <li>Empathetic and patient, with a professional and approachable manner.</li> <li>Confident working independently and as part of a wider site/project team.</li> <li>Strong IT and administrative skills for managing resident data and communications.</li> </ul> What We Offer <ul> <li>Competitive salary and benefits package</li> <li>24 days annual leave + bank holidays</li> <li>Pension scheme and life assurance</li> <li>Employee benefits platform with discounts and wellbeing support</li> <li>Opportunities for professional development and career progression within Equans</li> </ul> Who We Are At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do - and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Slough United Kingdom

Tenancy Manager Location: Reading Town Centre (just opposite the train station) Contract: Full-time, Permanent We're looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy. About the Role As a Tenancy Manager, you'll oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You'll communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards. Key Responsibilities <ul> <li>Manage all tenancy processes including move-ins, renewals, and terminations.</li> <li>Handle tenant queries and complaints professionally, providing timely, effective resolutions.</li> <li>Ensure all tenancy documentation and records comply with current legislation.</li> <li>Conduct and follow up on property inspections.</li> <li>Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.</li> <li>Contribute to data accuracy, reporting, and continuous service improvement initiatives.</li></ul>About You <ul> <li>Experience in residential tenancy management or property administration.</li> <li>Strong understanding of UK tenancy legislation and compliance requirements.</li> <li>Excellent communication and organisational skills with a proactive, detail-oriented approach.</li> <li>Confident decision-maker able to work both independently and collaboratively.</li> <li>Committed to providing an outstanding customer experience.</li> <li>ARLA qualification (or willingness to work towards one) desirable.</li></ul>What You'll Gain You'll be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.

Housing Officer 6 month Fixed Term Contract £30,000 - £35,000 Hounslow Mon -Friday - 9am - 5pm Hybrid About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? <ul><li>We are LLW and NJC employer - yearly pay and condition reviews</li><li>23 days holiday allowance, plus bank holidays - an additional day per year for each completed years' service, up to five years</li><li>Free GOLD gym membership</li><li>Enhanced Maternity and Paternity leave and Pension Scheme </li><li>Exclusive Discounts - save with Lampton Rewards and EE mobile offers</li><li>Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers</li><li>Sustainability Perks - cycle to work and electric car salary sacrifice scheme</li><li>Career Growth - CPD training, structured development, and leadership opportunities</li></ul>About the Job To provide a customer focused, proactive and high-quality Tenancy management service to Lampton Homes affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Key Responsibilities include: <ul><li>Will be responsible for facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies.</li><li>Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum.</li><li>Conducting viewings with prospective tenant</li><li>Ensure all paperwork and compliance documents in place for new tenancies.</li><li>Ensure high retention of tenancies</li><li>Responsible for managing rent increases and renewals to maximise the income of the portfolio </li><li>Actively work with residents to manage their rent accounts and maximise income. </li><li>Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. </li><li>Build effective relationships with residents, increasing resident satisfaction and quality of life.</li><li>Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt.</li><li>Assist with the housing management and compliance within Lampton Homes blocks to ensure they are compliant and well maintained</li></ul>Previous Experience and Skills Required: <ul><li>Experience of Housing management system </li><li>Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments.</li><li>Experience of working of working in a resident engagement or customer facing role.</li><li>Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences.</li><li>Strong negotiating and influencing skills across a range of stakeholders. </li><li>Analytical, with the ability to quickly solve problems through practical and innovative means. </li><li>Achievement focused approach, with the ability to drive performance.</li><li>Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.</li><li>Commitment to equality and diversity</li></ul>Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

21 Jobs in Guildford, UK