field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

The Vacancy We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. We have an exciting opportunity to join our Housing Support Team. You will undertake 'on the job' training to understand the business and carry out key tasks, as well as being supported to obtain a relevant qualification. You will be given study time to work towards the level 3 Chartered Institute of Housing qualification. Do you have good organisational skills? Can you build relationships with people from different backgrounds? If so, this is the role for you. You will support the Housing Support Team to plan and deliver a variety of community projects. You will also support the Your Local Pantry Team, spending time assisting with deliveries, helping to run the pantries, and supporting members. You will also work with the Housing Support Service to complete welfare calls to vulnerable customers on a rolling programme as well as carrying out customer satisfaction surveys for the Employment Team and Housing Support Service. With the ability to communicate effectively with customers and skills to deal with difficult situations in a positive manner, candidates for this role will have good literacy and communication abilities and a good working knowledge of IT and Microsoft Office applications. If you would like more information about this position, please contact <a href="mailto:Julie.Nelson-Hall@stockporthomes.org" target="_blank">Julie.Nelson-Hall@stockporthomes.org</a>. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on SKylight terms and conditions. The successful applicant's appointment will be subject to satisfactory clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing date: 14th October 2024 11.59pm Interviews: 18th October 2024 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Support Apprentice

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a permanent basis in the Bradford area. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that they live in. About us We are social housing landlord and think our vision of Improving Lives Incommunities says it all! Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us continue to focus on our 2 year plan to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Responsibilities <ul> <li>Ensure the provision of high-quality governance, legal, risk and assurance services to the business which enable it to meet the requirements for statutory and regulatory compliance</li> <li>To deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that Incommunities duties as a landlord are fulfilled. </li> <li>Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods are clean, safe, pleasant places where people want to live. To increase the sustainment and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates and income collection in our stock. </li> <li>To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities, work with others in the organisation to develop and empower community groups, including assisting with bids for external funding.</li> </ul>About you <ul> <li>Have experience of dealing with members of the public both face to face and over the telephone, in particular, handling people who may be distressed and anxious and/ or reluctant to accept or follow advice.</li> <li>Are committed to continuous professional development within timescales to be agreed with line manager, for example CIH Level 3.</li> <li>Have excellent organisation skills and are able to prioritise your workload.</li> <li>Enjoy working as part of a team.</li> </ul>Requirements <ul> <li>Must have experience of general needs housing management and understanding of housing and estate management standards and practices, including ASB, lettings, exchanges, repairs, rents</li> <li>Good understanding of housing legislation combined with the ability to give advice to those who require it</li> <li>Must have a flexible approach to work and able to manage your own time </li> <li>Able to interpret and apply legislation and Incommunities procedures</li> <li>Excellent customer service and communication skills</li> <li>Driving licence and own vehicle (highly desirable as you will be expected to travel across Bradford) </li> </ul>Benefits <ul> <li>Salary of £31,870 up to £35,519 per year dependant on experience </li> <li>Essential car user allowance plus mileage </li> <li>West Yorkshire Pension Fund membership - Current employer contribution is 15.5%</li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>If you have applied for a Neighbourhood Housing Officer role at Incommunities in the last 6 months, you need not re-apply. We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as 'Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Neighbourhood Housing Officer

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a fixed term contract until May 2025. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that they live in. About us We are social housing landlord and think our vision of Improving Lives Incommunities says it all! Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us continue to focus on our 2 year plan to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in. Responsibilities <ul> <li>Ensure the provision of high-quality governance, legal, risk and assurance services to the business which enable it to meet the requirements for statutory and regulatory compliance</li> <li>To deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood responsibly by offering support and ensuring that Incommunities duties as a landlord are fulfilled. </li> <li>Responsibility for co-ordinating a full range of housing services, to ensure that our neighbourhoods are clean, safe, pleasant places where people want to live. To increase the sustainment and reduce the turnover of tenancies within your management, and to contribute fully towards maximising occupancy rates and income collection in our stock. </li> <li>To develop and sustain constructive relationships with individuals and representatives who are working to improve the quality of life in their communities, work with others in the organisation to develop and empower community groups, including assisting with bids for external funding.</li> </ul>About you <ul> <li>Have experience of dealing with members of the public both face to face and over the telephone, in particular, handling people who may be distressed and anxious and/ or reluctant to accept or follow advice.</li> <li>Are committed to continuous professional development within timescales to be agreed with line manager, for example CIH Level 3.</li> <li>Have excellent organisation skills and are able to prioritise your workload.</li> <li>Enjoy working as part of a team.</li> </ul>Requirements <ul> <li>Must have experience of general needs housing management and understanding of housing and estate management standards and practices, including ASB, lettings, exchanges, repairs, rents</li> <li>Good understanding of housing legislation combined with the ability to give advice to those who require it</li> <li>Must have a flexible approach to work and able to manage your own time </li> <li>Able to interpret and apply legislation and Incommunities procedures</li> <li>Excellent customer service and communication skills</li> <li>Driving licence and own vehicle (highly desirable as you will be expected to travel across Bradford) </li> </ul>Benefits <ul> <li>Salary of £31,870 up to £35,519 per year dependant on experience (pro rata)</li> <li>Essential car user allowance plus mileage </li> <li>West Yorkshire Pension Fund membership - Current employer contribution is 15.5%</li> <li>Equivalent to 28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>If you have applied for a Neighbourhood Housing Officer role at Incommunities in the last 6 months, you need not re-apply. We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives. Incommunities is also recognised as 'Committed' to being Menopause Friendly. The Menopause Friendly Accreditation recognises inclusive employers that build awareness and understanding of how menopause can have an effect at work and shows we take the wellbeing of our colleagues seriously. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Neighbourhood Housing Officer - 7 month FTC

Job description FUSION HOUSING works across the Kirklees, Calderdale and Wakefield districts of West Yorkshire, providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision Location: Halifax (Elsie Whiteley Innovation Centre) - there will be a requirement to attend any HOMEs properties in Calderdale. Fusion Housing manages a number of properties in Kirklees, Calderdale &amp; Wakefield for single people and families who are either homeless or at risk of homelessness. We are looking for someone with experience in supporting vulnerable individuals to realise their goals and help ensure our clients move on into independent, suitable accommodation. The role includes: • Supporting people, finding out about their life journey and working together to make their goals a reality through support planning. • Updating support plans and risk assessments. • Ensure clients are adhering to the conditions of their license / tenancy agreement, implementing appropriate sanctions where breaches occur. • Providing person centred support to adults who sometimes have very complex and challenging behaviours such as learning disabilities, ADHD, anxiety and personality disorders and psychotic disorders. • Carrying out inspections to ensure their housing is safe and appropriate. • Encouraging individuals to build their confidence so they can create good relations with others. • Linking in with other professionals such as Housing Officers, Social Workers and CPNs. • Helping remove the barriers people may have to finding suitable independent housing. • Finding a joint resolution to issues like anti-social behaviour or neighbourly disputes. • Being understanding and supportive when times are tough; you'll become that friendly face for someone to talk and listen to, whilst supporting the client to tenancy sustainment. • Having difficult conversations with the people you support; being open and honest about the challenges and putting a plan in place together about what to do next. • Participating in property sign-ups and re-lets in your area. The qualities we're looking for: • A positive, enthusiastic attitude with a sense of curiosity and lots of imagination. • Someone who enjoys working in a fast paced, dynamic team where people support each other and are happy to get stuck in. • Being able to work on own initiative and enjoy the challenge of an ever changing workload. Further information, eg job description, employee specification and guidance notes, are available to download from the website <a href="http://www.fusionhousing.org.uk" target="_blank">www.fusionhousing.org.uk</a> , or can be requested by emailing [email protected] . TO APPLY FOR THIS ROLE: Complete our online application form via the Fusion Housing website <a href="http://www.fusionhousing.org.uk" target="_blank">www.fusionhousing.org.uk</a> . CLOSING DATE: Monday 28th October at 8am. INTERVIEWS: Tuesday 5th November at Elsie White Innovation Centre, Hopwood Lane, Halifax, HX1 5ER. Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this. This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures. An Enhanced DBS check will be required. As an employee of Fusion Housing, all successful applicants benefit from the following: • 30 days annual leave; 2 floating day; statutory bank holidays (all pro-rata for P/T staff) • Flexible working • Hybrid working policy • 30-minute paid break per day • 5% employer pension contribution • Pension salary sacrifice scheme • Sick pay scheme • Inclusive maternity and parental policies and pay • Health cash plan • Access to corporate KAL membership • A full range of staff and peer support networks #LI-DNI

SUPPORTED HOUSING OFFICER - FUSION HOUSING

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Mallory Court in Skipton. Our development consists of 33 Retirement Living apartments in Skipton, North Yorkshire. This new development is situated at Belle Vue Mills off Broughton Road, close to Skipton High Street and all shops and local amenities. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17381.42 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Beckett Grange in Barnsley. McCarthy and Stones' brand new Retirement Living development in Barnsley offers a collection of 43 one and two bedroom apartments exclusive to people aged 60 and over. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The vacancy Contract Type: Temporary - 12 months (maternity cover) Closing date: 11th October 2024 Interview date: 27th October 2024 Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing related support and enablement support to young adult clients. In this role, you will be responsible for developing partnership with clients, partner agents and families, individualised support packages We need people who have / are: <ul> <li>Knowledge of relevant legislation, policy and developments relating to all clients including people with ADHD and ASD, and people with substance mis-use issues</li></ul><ul> <li>Understanding of safeguarding, health &amp; safety procedures and tenancy management</li></ul><ul> <li>Experience of working in a supported housing environment or relevant social care setting.</li></ul><ul> <li>Experience working with complex support needs.</li></ul><ul> <li>Excellent communication skills - written/verbal/numerical/IT/interpersonal skills</li></ul><ul> <li>Develop positive working relationships with all clients, their families, colleagues and partner agents</li></ul>Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. #Housing #Independentliving #Support #Housing #Manchester About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The Communities team Our Communities team pride themselves on delivering a fantastic service to our customers, representing the customer voice throughout the organisation and striving to make a real difference in people's lives! Forging strong relationships with our customers is central to what we do, none more than in our Customer Service and Support Team who assist customers with all aspects of housing, they really are a clued-up bunch! They also manage a full range of digital contact channels including live chat, social media, our app and of course the telephone so are skilled as well as knowledgeable! Our customers are important to us, and we want them to feel that way, which is why our Communities Team support residents to manage their tenancy and make sure neighbourhoods are clean, safe and places you're proud to live. It's a great feeling for the team knowing they can help to make services better for our customers! We are constantly striving to find innovative solutions to support customers and focus improve our customer experience. Whether it's developing an app, streamlining process or finding service improvements, they always have the customer at the centre of what they do! We're committed to doing what we say we'll do, keeping customers updated, building rapport and problem solving. Stats: <ul> <li>483 people moved into one of our homes last year!</li> <li>We engaged with 3,400 customers, on everything from our new cleaning contractor to building safety measures.</li> <li>90% of customers were happy with how they were treated last year!</li> <li>80% of customers were happy with their last contact with us</li> <li>We handled over 75,000 customer contacts last year!</li> <li>We continuously work with customers across the organisation including our Resident Scrutiny Panel, Customer Offer Panel and Community Champions.</li></ul>"Thank you for your interest in joining our Communities Team. For us, the Communities team is all about being reliable and respectful in the way that we interact with customer's and colleagues. The team is a tight-knit bunch who all share the same ethos, to deliver excellent customer service and have fun doing so! We are genuinely passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring Customers can live well in their homes and Communities, I'd love to welcome you into the team!" Ross Powell, Head of Customers and Communities Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Refer a friend scheme Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Cycle to work scheme Professional membership fees paid Tax-free green car scheme Loans scheme for travel season tickets Savings clubs Training and coaching Counselling and well-being programme Enhanced maternity and paternity leave Financial education Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Supported Housing Officer

Vacancy Name Recovery Co-ordinator Vacancy No VN4535 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Unity Building 30 Location Region West Yorkshire Location City Bradford Location Postal Code BD1 3DN Interview Date 14 Oct 2024 Job Details Recovery Co-ordinator Working Hours: Monday-Friday 9am-5pm with a requirement to work one late night a week (Thursday 1pm-9pm). Location: Unity House, 30 Manningham Lane, Bradford BD1 3DN New Vision Bradford was launched on 1 April 2023. This is a partnership between Waythrough, the Bridge Project, Project 6 and Creative Strength. Under this umbrella, the partnership delivers an adult substance misuse service for the Bradford District. We provides a safe environment for people to develop life skills and confidence, ultimately enabling them to rebuild their lives and become active, contributing members of the Bradford community. About the role... We are looking to appoint a full-time Recovery Coordinator on a permanent basis, under the New Vision Bradford umbrella, based at Unity. You will work as an integral part of the multi-disciplinary team delivering high quality substance misuse treatment provision by supporting service users from point of entry into the service and throughout their treatment and recovery journey. You will play a crucial role acting as the care coordinator for an assigned group of service users. There will also be a requirement to work one late night a week. Key Duties: <ul><li>Manage an adult caseload of a variety of substance use issues, opiate/non opiate and alcohol.</li><li>Devising, implementing, and reviewing ongoing recovery and treatment plans.</li><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li><li>Reduce substance-related harm to individuals and the wider community.</li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li><li>Scripting.</li><li>Support the evening clinics. </li></ul>About you...<ul><li>In order to be considered for this role you will need 2 years' full time experience of working with people with alcohol and/or drug problems and/or people with complex and multiple needs. </li><li>Having a driving license and access to a vehicle would be desirable but not essential. </li></ul>To view the full job description and person specification, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,020-£30,790 DBS Requirement Enhanced Adult/Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 10 Oct 2024

Recovery Co-ordinator

Sanctuary is one of the UK's leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded. Building Safety Manager Base office location may vary dependent upon suitable candidate - balance of home and office working £53,134 - £55,931 per year Plus Company car or car allowance 35 hours per week We have an exciting opportunity for a Building Safety Manager to join our Building Safety Services team covering the Midlands and North West. The team sits in the Building Safety and Compliance Directorate. This role is managed by a Building Safety Technical Lead. The team supports the group in ensuring residents are safe, and feel safe, in our high-rise buildings as well as meeting our current and upcoming legislative requirements. The role of Building Safety Manager will include: <ul> <li>Help us meet, and exceed the requirements of the Building Safety Act, and other associated legislation. </li> <li>Visiting sites across the West Midlands and the North West, including housing for older persons and student accommodation</li> <li>leading on the production, updating and submitting of the safety case report, and supporting other BSMs including peer review</li> <li>working with others, including contractors to understand the systems within the building, to ensure that they are suitably designed and maintained to ensure resident safety</li> <li>Engage with our residents and make a difference to their safety, as well as those helping to keep them safe, such as on site accommodation staff, housing officers, caretakers and concierges</li> <li>Support and work with a wide variety of internal and external stakeholders, providing accurate and timely information, advice and guidance, and gaining assurance to help building a safety case report and ensure resident safety</li> <li>Monitoring risks and remedial actions on higher risk buildings, and escalating concerns when required</li> <li>The role also has the opportunity to develop technical skills and knowledge to support the team's overall competency, which will also include contributing to the development of policies, procedures and technical guidance notes</li></ul>Skills and experiences: <ul> <li>Level 5 or equivalent experience in a subject related to the built environment or safety, such as in building safety management, fire engineering, building surveying or construction</li> <li>Professional membership, or working towards, Chartered status or equivalent of a body working in the Built Environment, or a relevant Professional Engineering Institute (e.g. MIfireE, MCIOB, MRICS, MCABE) </li> <li>Curiosity and willing to learn from others </li> <li>Robust and pragmatic knowledge and application of building regulations, legislation and current practice, ensuring resident safety is always prioritised </li> <li>Comprehensive knowledge of the building structure, fabric and systems used during construction and maintenance</li> <li>Thorough knowledge of the application of Health and Safety legislation</li> <li>Excellent interpersonal and customer care skills</li> <li>Good Technical Report and Committee Report writing skills</li> <li>Ability to present recommendations based on analysis, logic and evidence</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? One of the UK's leading providers of housing, care and commercial services, Sanctuary employs more than 14,000 people and manages over 116,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li> <li>A pension scheme with matching employer contributions from Sanctuary up to set limits</li> <li>Payment of fees for one professional membership </li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Role salary is £53,134 per annum (rising to £55,931 per annum after 12 months, subject to satisfactory performance)</li></ul>To view the job profile please click here Closing Date: 9 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. 'For an insight into what it's like to work for us, take a look at #LifeatSanctuary on Twitter' Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Building Safety Manager

Meridian Business Support are currently working with a Social housing Contractor in Greater Manchester who are looking to recruit a Tenant Liaison Officer. The successful candidate will work with the Site manager in providing support to ensure they have a positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programs. Responsibilities <ul><li>Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.</li><li>Carry out tenant inductions and pre-works/"getting to know you" surveys prior to work commencing in homes and pass relevant information to site management teams.</li><li>Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant's choices as appropriate to scheme, as required</li><li>Record and monitor no access, reporting three times no access to client.</li><li>Record and monitor refusals. Ensure relevant forms completed .</li><li>Agree appropriate liaison and future access arrangements with residents.</li></ul>For more information on the role please apply or send your CV direct to <a href="mailto:alex.taylor@meridianbs.co.uk" target="_blank">alex.taylor@meridianbs.co.uk</a>.

Tenant Liaison Officer

Job Description About the role We are looking for a Procurement and SRM Partner to join the Guinness team. This is a permanent, full-time vacancy which is based in our Oldham, Bower House office. We are currently working to a hybrid working style, working 2 days per week in the office and 3 from home. As such, it is a requirement for candidates to be able to work 2 days per week from the location mentioned above. The main purpose of the role is to develop and deliver expert support in procurement and contract management to achieve value for money throughout Guinness. What we're looking for We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. You'll also be able to demonstrate Essential: <ul> <li>Proven experience of completing evaluations of assets and option appraisals to improve asset performance.</li> <li>Financially literate with experience of managing budgets and conducting/commissioning financial analysis.</li> <li>Previous experience of managing and motivating teams.</li> <li>A demonstrable understanding of property portfolio management and the scenarios in which assets may be sub-optimally utilised.</li> <li>Excellent communication skills, both written and verbal.</li> <li>The personal impact and credibility to influence senior stakeholders and secure support for evidence based recommended actions.</li> <li>Awareness of methodologies for planning asset reinvestment, including collation and analysis of stock data.</li> <li>Demonstrates the Guinness Behaviours.</li> <li>Demonstrates the Guinness Leadership and Management Standard.</li></ul>Desirable: <ul> <li>Experience of working within a procurement function across a geographically dispersed environment.</li></ul>Qualifications: Essential: <ul> <li>Educated to degree level (or equivalent).</li> <li>MCIPS qualified and/or equivalent.</li></ul>If you're interested in finding out more about the key responsibilities of the role, please review the role profile. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Procurement & SRM Partner

Job description Post Ref: CC178 Calderdale Council, are pleased to offer several opportunities to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing Date: 16th October 2024 Interview Date: 24th October 2024 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

Independent Living Officer (Reablement Service)

Job Description Job Title: Housing Officer Contract Type: Permanent Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday 9am - 5pm Location: Blenheim Road, Bradford If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: <ul> <li>Experience of working within housing management</li> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs </li> <li>Previous experience in positively resolving incidents</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays (pro rata) *delete for Full Time</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Deliver an Allocation &amp; Letting Service: <ul> <li>Liaise with external stakeholders to deliver an effective referral pathway into the service/properties</li> <li>Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures</li> <li>Allocate properties ensuring customers meet the criteria, affordability and required landlord checks</li> <li>Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required</li> <li>Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy</li> <li>Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement</li></ul>Deliver a Housing Management Service: <ul> <li>Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let</li> <li>Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant</li> <li>Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements</li> <li>Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections</li> <li>Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers</li> <li>Prepare files and case notes in readiness for court</li> <li>Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits</li> <li>Work directly with customers to monitor or reduce issues of anti-social behaviour within the service</li> <li>Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing</li> <li>Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately</li> <li>Monitor and assist in maintaining health and safety requirements standards</li></ul>Deliver an Administration Service: <ul> <li>Carryout administrative tasks to support efficient running of the service</li> <li>Produce reports and other written documentation as required to support housing management delivery</li> <li>Maintain and update clear, accurate and strength-based records on the appropriate digital platform</li> <li>Assist schemes in daily operational tasks, including answering phones and working on Reception, as required</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Our Bradford Project comprises of 62 units in 13 properties across Bradford postcodes BD4,5,7 and 8. The successful candidate will join 2 other Housing Officers in this well established and successful project. Bradford is a non-commissioned service that provides Housing Management only services to clients who have low to medium support needs. We aim to ensure that clients are tenancy ready to move on to more permanent accommodation within 6 months to 1 year. Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of working within house management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of current benefit systems</li> <li>Knowledge of Housing regulations</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results </li> <li>Experience of working within a care &amp; support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Housing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honoring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. For this role you will work as part of a multi-disciplinary team providing a wide range of treatment interventions and programmes. At our Manchester service, we are dedicated to providing support for individuals who access our services. We aim to empower every individual by offering holistic support and personalised treatment to meet their unique needs. We provide a range of options, including one-to-one and group sessions, complemented by medical and clinical treatments. Hours: Full-time (37.5 hours per week) Salary: £27,449.53 - £31,529.41 (dependent on experience) Contract: 2x permanent post and 1x 12 month fixed term contract Responsibilities The Role: As a valued member of our team in Manchester, you'll be taking on a central role with responsibilities including: <ul><li>Offering support to service users from the point of entry into the service throughout their treatment journey. </li><li>Conducting screening, assessment, and developing recovery plans with onward referrals. </li><li>Minimising harm related to drug and alcohol use for both the individual and the wider community. </li><li>Advocating access to partnership services. </li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination. </li></ul>About You: To thrive in this role, we're looking for someone who: <ul><li>Demonstrates a solid understanding of substance misuse issues and has experience in this or a related field. </li><li>Possesses excellent communication skills, both verbal and written, coupled with proficient IT skills. </li><li>Takes a proactive approach, working well independently with strong time management and ability to prioritise work.</li><li>Holds a good working knowledge of mental health interventions, services, and best practices. </li><li>Is a supportive team player with strong interpersonal skills, capable of working collaboratively with a diverse range of professionals, agencies, and internal/external stakeholders. </li><li>Can successfully manage change while prioritising the needs of those who use our service. </li><li>Actively seeks learning opportunities to enhance professional knowledge and skills, contributing to the learning and development of others.</li></ul>What We Offer: <ul><li>Ongoing professional development and training opportunities.</li><li>A supportive and collaborative work environment.</li><li>The chance to be part of an organisation dedicated to improving lives.</li><li>25 days holiday (+ bank holidays) rising yearly for the first 5 years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme .</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer a Friend Scheme.</li></ul>Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 25/10/2024 Closing Date 15/10/2024 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

PIA Co-Ordinator

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.</li><li>Proven experience in managing site financials, including but not limited to budgeting, forecasting and financial analysis.</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.</li><li>Detailed knowledge of Landlord/Tenant Legislation.</li><li>A strong team player but capable of working autonomously and taking ownership.</li><li>Excellent organisation skills with the ability to multi task and prioritise, with a focus on ensuring time delivery of results in all facets of the role.</li><li>Excellent verbal and written communication skills</li><li>Numerical skills necessary to complete the above activities.</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

16 Jobs in Halifax, UK