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LEVEL 7 (FROM £33,366)| FULL TIME - 37 HOURS | PERMANENTWe are looking for a highly motivated person with a strong background in resident engagement.As the Resident Engagement Officer, you will be responsible for liaising with residents, colleagues and partners to drive service improvement, meet the requirements of our Resident Engagement Strategy and The Charter for Social Housing Residents.You will bring experience of working with residents successfully to promote participation and engagement, preferably in a housing environment. You will need to demonstrate that you have a good understanding of resident participation principles and practice. Excellent communication and partnership working skills will be essential.You must have the ability to travel around the City of Southend.Full job description:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/resident-engagement-jd-2024pdf.pdf?ver=3428&amp;doc=docm93jijm4n2454.pdf" target="_blank"> Resident Engagement JD 2024.pdf [pdf] 153KB</a>To apply, please send your CV to <a href="mailto:sarahgallagher@seh.southend.gov.uk" target="_blank">sarahgallagher@seh.southend.gov.uk</a><h3>Closing date for applications: Friday 3rd January 2025&nbsp;</h3>

Resident Engagement Officer

Managing Director&nbsp;Soha Response Services, Didcot, Oxford.Managing Director - Salary £95,000 + excellent, flexible benefits&nbsp;Closing date 10th January 2025Soha Housing is a successful, award winning, community-based mutualised housing association working in and around Oxfordshire and neighbouring counties. We have a brilliant staff team of around 150 colleagues, who show us every day how much they care about our work and its impact on our tenants, neighbourhoods, and communities. &nbsp;Our 2024 staff survey shows that 99% of our team are proud to work here and 98% of our colleagues want to stay working at Soha, demonstrating high levels of engagement and advocacy across our teams.&nbsp;Our vision is for strong, vibrant and sustainable communities where everyone can find a home. We see resident engagement as a key part of our success with nearly 90% of our residents satisfied with our service.Soha Response is a newly created in-house contractor business which is due to launch during May 2025, delivering repairs and maintenance services to our customers. Supporting the vision of creating strong, vibrant and sustainable communities the key aims of Soha Response are to:<ul><li>Provide a first-class service to customers</li><li>Effectively manage external pressures and market conditions&nbsp;</li><li>Deliver better social value outcomes</li><li>Offer genuine value for money</li></ul>This is an exciting opportunity for a dynamic individual to lead Soha Response.&nbsp;The overall purpose of the role is to lead the development, delivery and ongoing provision of an innovative and effective inhouse contractor team, delivering a high standard of service to Soha residents and will be responsible for all areas of management in running the day-to-day business, managing challenging KPIs and reporting to the subsidiary and main boards.You will be a member of Soha’s Senior Leadership team contributing towards the strategic direction and leadership of Soha.It is essential that successful candidates bring a proven track record in successfully leading a commercial repairs and maintenance service, having a sound understanding of the built environment with a background in reactive, planned, statutory and non-statutory preventative maintenance programmes. They have a good understanding of current compliance and regulatory requirements within social housing and significant proven performance in senior related roles.ARK Consultancy are supporting us with the recruitment process. For more information on how to apply for the roles click on recruitment pack links below:&nbsp;<a href="https://www.arkconsultancy.co.uk/wp-content/uploads/2024/12/recruitment-pack-7.pdf" target="_blank">https://www.arkconsultancy.co.uk/wp-content/uploads/2024/12/recruitment-pack-7.pdf</a>

Managing Director

The Operations Manager Response and Voids will develop and maintain effective relationships with internal and external stakeholders, ensuring that SCDC Housing complies with and manages change to our obligations in respect of industry regulations, regulator requirements, adheres to our policies and national standards. In all areas of building safety.At this time we do not have any in scope buildings of higher risk building of 18m or more but may do in the future.The role will involve working closely with the Senior Management Team and taking a proactive role in monitoring regulation changes or introductions to ensure we remain compliant in all areas, be a key contact for all departments and colleagues, and providing input into the development and maintenance of effective policies associated with meeting our obligations.The role will involve responsibility for the management of the Repairs Team, Main Contractors, accreditations, internal processes and KPIs. You will be responsible Reporting to management in a clear and accurate manner.The Operations Manager Response and Voids will lead on day to day repairs, Void refurbishments and relet service activities and delivering the key departmental objectives. Also assisting the Service manager and Operations Manager – Planned Works with the general management of the department.This is an exciting opportunity to join our team, we are continually developing and innovating to provide the best possible service to our residents.You will be joining a great team and be in a great position to develop and shape the future of Social Housing across the district.For an informal chat about the role or for further information please contact Eddie Spicer Service Manager – Housing Assets on 01954-713477 or 07928-128262 or email me at <a href="mailto:eddie.spicer@scambs.gov.uk" target="_blank">eddie.spicer@scambs.gov.uk</a>

Operations Manager - Response and Void

We have a new vacancy for 3 x Building Safety Officers to work for a large housing provider based in NW London. This is a permanent role paying £45,850 per annum.Role Purpose* Assist management to ensure the organisation fulfils its obligation to be compliant with the Regulatory Reform (fire Safety) Order 2005, Fire Safety Order Act 2021, Building Safety Act 2022, and any future relevant legislation * Ensure that buildings and the organisation are compliant with the individual Building Safety Cases and other relevant legislation * Undertake fire and building safety related compliance inspections and testing of equipment across the portfolio including the validating the accuracy of FRA actions * Report and analyse the compliance of FRA actions and support the delivery of initiatives to improve and maintain compliance.Key Responsibilities and Accountabilities1 Assist in the management and development of the processes relating to Landlords Statutory Compliance to comply with the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Order 2020 and Building Safety Bill 2020. 2 Assist in the design and manage Building Safety Cases for the SNG portfolio. Ensure that buildings are and remain compliant with their Building Safety Cases. 3 Assist with establishing and maintaining scheme specific lines of communication with residents so that all queries can be dealt with in a timely fashion and ensure that resident engagement is effective. 4 Ensure that general compliance is maintained throughout the communal areas and dwellings for each block; this includes but is not limited to fire safety, gas safety, electrical safety and water hygiene. Work closely with Compliance Managers to ensure contractors are following contractual processes and assist with the escalation process to gain access to complete the checks e.g. legal action, cold calling, etc. 5 Carry out inspections of FRA recommendations to verify the accuracy and confirm the best way to proceed with mitigation. Identify where value for money can be achieved from the specification. 6 Complete periodic inspections of communal areas of high-rise buildings to check cleaning standards are maintained, possessions in communal areas, inspection the functionality and performance of fire doors, raise and manage repairs through to completion. 7 Assist with contract management of contractors undertaking works to implement FRA recommendations, e.g. pre and post inspections of works, support with reporting of FRA action compliance and drive initiatives to improve compliance. 8 Responsible for undertaking tests on fire safety equipment in accordance to British standards to ensure the company fulfils its obligations. Accurate records of tests must be maintained to an auditable standard. 9 Assist with the delivery of training to staff, contractors and residents (where needed) regarding fire and building safety matters.Person SpecificationEducation* Degree level or relevant industry experienceKnowledge and Skills required* Knowledge of Legislation and Regulations relating to building safety and services. E * Knowledge of Mechanical and Electrical systems, equipment and compliance. D * Knowledge of Buildings and their internal and external components. E * Knowledge of H&amp;S legislation and statutory requirements. D * Service improvement planning and problem-solving skills. E * Negotiating and influencing Skills with the ability to deal with stakeholders and partners. E * Ability to produce reports, analyse data and present findings. * Ability to meet deadlines and plan and deliver a range of different activities. E * Ability to validate information and demonstrate attention to detail. E * Excellent verbal communication skills and the ability to adapt this approach for different audiences. E * Excellent written communication skills sufficient to write straightforward reports, letters and emails. E * Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. E * Competent on core Microsoft Office packages. EExperience Required* Experience of working within a building services environment. E * Experience of writing detailed reports. E * Experience of using a wide variety of IT systems. EAdditional Information* Driving license and access to own vehicle preferable due to location of sites. * A Basic DBS check will be carried out if placed in this role. * Successful candidate will be required to attend the Wembley office and/or be on site 3-4 times a week.

Building Safety Officers

Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)Salary £34,125 to £51,162 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours flexible)We are looking for an experienced officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and your duties will cover all aspects of private sector housing, including the licensing of houses in multiple occupation, nuisance and public health. The successful candidate will be highly knowledgeable on environmental health legislation and have demonstratable experience of working in an Environmental Health team in a local government setting.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate an ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date:&nbsp; 20th January 2025 (noon)Interviews: week commencing 3rd February 2025For full information and to apply online, go to <a href="http://www.surreyjobs.info" target="_blank">www.surreyjobs.info</a> or <a href="http://www.spelthorne.gov.uk/jobs" target="_blank">www.spelthorne.gov.uk/jobs</a> alternatively, please contact Recruitment Services on (01784 444263 (24hr answer phone) quoting reference number 1230All shortlisted applicants will be contacted via email after the closing date.&nbsp;CVs can only be accepted in support of a completed application form. Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.Working towards equal opportunitiesStrictly No Agencies

Environmental Health Regulatory Officer/Senior EHRO (Residential) / Environmental Health Officer/Senior EHO (Residential)

YMCA Milton Keynes and Northamptonshire are a small but fast growing and aspirational Housing Association who are carving a niche as the housing provider of choice for young adults in our area.&nbsp;We are looking for a humble, hard-working and emotionally intelligent manager to support our small but dedicated team to operate our housing management functions such as lettings and rent management at our CMK Campus, move-on properties across Milton Keynes, and homes for care leavers in Northampton.You will have good housing management experience, strong organisational skills, an ability to manage a demanding workload, a friendly and approachable manner, and a commitment to providing the best possible quality service to young people.We will provide an inspiring and supportive environment, a role you can be proud of, and a chance to help young people to belong, contribute and thrive.&nbsp; We are also a considerate employer, committed to staff wellbeing, and can be flexible about working hours depending on candidate needs and abilities so long as business needs are met.&nbsp; The successful candidate will need to hold or be willing to work towards achieving a CIH Level 4 qualification or above.&nbsp;Along with a competitive salary we offer many employee benefits….Salary up to £50k FTE depending on skills and experience.&nbsp;Available as a full or part-time role depending on candidate skills and experience and requirements.If this is the role for you then you can find a full job description and details of how to apply on our website<a href="https://url.uk.m.mimecastprotect.com/s/0CVeCM5XOSG93vIwfrI8vdDU?domain=mkymca.com/" target="_blank">https://mkymca.com/who-we-are/vacancies/</a> &nbsp;or click the Apply button.&nbsp;Enhanced DBS required.&nbsp; YMCA Milton Keynes is an equal opportunities employer.

Housing Manager

We are seeking a dedicated and proactive Level 2 Property Manager, this is an ongoing temporary role with potential to become permanent with 2 days in office (Hammersmith), 3 days either working from home or on patch. The pay rates for this role are £20.43 PAYE / £26.85 Umbrella.The ideal candidate will have to oversee a variety of homes and play a key role in fostering vibrant, harmonious communities.In this position, you’ll work closely with residents, managing agents, and contractors, ensuring properties are well-maintained and residents enjoy a seamless living experience. Your accountability and hands-on approach will be vital in managing properties efficiently and maintaining strong relationships with all stakeholders.Key Responsibilities:* Oversee day-to-day management of residential properties * Build and maintain strong relationships with residents, contractors, and agents * Ensure properties are well-maintained and residents’ needs are met promptly * Resolve issues and concerns quickly, ensuring a positive resident experience * Maintain accurate records and reportsSkills &amp; Experience:* Previous property management experience (Level 2 or similar) * Strong communication and organisational skills * Ability to manage multiple properties and priorities * Proactive problem-solving attitudeIf you’re passionate about property management and providing exceptional service to residents, we’d love to hear from you! Apply today to join a dynamic team.

Property Manager (Level 2)

We are currently recruiting for a nice opportunity as my clients Neighbourhood Response Officer on an ongoing temporary basis initially. This opportunity will be based in South London (hybrid working) and is paying £19.75 PAYE / £24.51 Umbrella. The ideal candidate will have experience and be comfortable with the following:* Develop and deliver neighbourhood plans and local offers. * Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work. * Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers. * Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate. * Liaise with other departments on neighbourhood improvements and services * Visit customers in breach of their tenancy or lease agreement where tasked to do so * Visit customers who may require additional support and assess whether they require on going tenancy sustainment. * Conduct viewings and sign ups or tenancy assignments. * Attend court to represent and/or provide witness statements as required * Conduct evictions and attend stay hearings. * Checks on property condition as required for the purpose of mutual exchange, during the tenants notice period or planned visits. * Assist with major incidents and the decanting of tenantsIf you are interested in this role and would like more information, please apply or get it touch!

Neighbourhood Response Officer

We are currently recruiting for a Sales Executive for new homes based in Manchester on a temporary contract.The pay rates for this role are £16.90 PAYE / £20.88 Umbrella –The ideal candidate must be an experienced sales exec from either new homes or shared ownership (preferably experience in both) working hours will be Sunday to Thursday 10am-6pm.To be responsible for front line sales performance for Shared Ownership and any other sales related products offered.– Deliver sales performance to individual targets to ensure reservations achieved from plan and stock– Close liaison with the Customer Service Team, Marketing team, Sales Progression team, After Sales team, independent mortgage advisers, solicitors, Service Charge team and Housing Management on all sales related matters.– Close and efficient management of sales leads ensuing high levels of customer satisfaction.– Excellent conversion rates from sales lead to reservation– The ability to keep sales to tight time frames for processing– To be expert in the sites and locations to inform and promote our developments, locations and wider communities– To be expert in our specification and product to inform and sell to customers with the ability to understand plans and property technical information and be able to sell accurately from plan– Ensure customers are assessed for eligibility and affordability in line with Homes England’s Capital Funding Guide/s and all compliance and regulatory requirements are met to audit standard for shared ownership, or any other products.– To ensure all sales pack and legal requirements are in place prior to launch– The ability to explain to customers – service charges, estate charges, ground rents, stamp duty and the responsibilities and obligations associated with different products– The ability to be able to explain freehold and leasehold terms and conditions and talk through the conveyancing process and guide buyers through the customer journey– An ability to assess applicants and qualify their eligibility on different terms depending on the sales product– To be responsible for all delivering sales in line with industry regulations such as fraud, money laundering, GDPR and property miss-descriptions– In some cases to be responsible for negotiating the optimum price within pre-set marginsIf this role is of interest to you please apply today or get in touch!

New Homes Sales Executive

Calling All Service Charge Professionals!We are currently recruiting for several temporary Service Charge roles available across London &amp; Hertfordshire, with a range of opportunities for Housing Associations and Local Authorities.Roles Available Service Charge Administrators to Service Charge Officers Hybrid working (2 days in the office, 3 days from home) Locations include: Hertfordshire, North London, and West LondonHourly Pay Rates Starting at £18.09 per hour, up to £30 per hour, depending on the role and clientIf you’re looking to secure a temporary position before Christmas, apply today! Our team of consultants will reach out to discuss your experience and match you with the right opportunity.We look forward to hearing from you soon!The Liquid Recruitment Team

Service Charge Opportunities

We have an excellent opportunity as a Level 3 Project Manager to work on a temporary basis for 26 weeks (initially) for a council based in East London paying £31.93 ph PAYE / £40.45 ph Umbrella rate.You will be required;* To lead and manage the Council’s Disrepair Service, ensuring the timely and efficient resolution of disrepair claims across the borough’s housing stock. * To focus on minimising the Council’s legal exposure through proactive case management, maintaining a high standard of living for tenants, and delivering a cost-effective repair service. * To ensure the effective use of resources and adherence to financial and legal obligations. * To be responsible for ensuring the Council’s Legal Disrepair procedures are followed, and identifying improvement measures, in order to resolve cases quickly, cost effectively, and to the residents’ satisfaction. * To have responsibility for ensuring the disrepair programme is managed to minimise the Council’s financial and legal exposure, so that the Council fulfils its statutory obligations, particularly in relation to damp and mould and building safety. * To ensure close coordination between the Repairs Partnering Team, Legal team, and external contractors to effectively manage repairs cases, and keep an accurate log of the repairs history for each case.Supervisory Responsibilities* One Litigation Officer * Two Disrepair SurveyorsWe have a very limited amount of candidates we can put forward to this role, so if you are interested, please apply immediately for consideration.

Project manager Level 3

We are currently recruiting for a nice temporary opportunity within the Neighbourhood Services Team as my clients Neighbourhood Officer. Our client is a large (recently amalgamated) Housing Group based in Wembley, London – role pays the hourly equivalent to £42,317 per annum.Role Purpose: To provide effective and flexible neighbourhood management services to our customers to help build a community they are proud to live in. With a risk-based approach you will manage a portfolio of mixed / leasehold tenure properties, dealing with all aspects of tenancy management and working collaboratively with our Estates Team to ensure the highest standards are maintained.Duties include but are not limited to:* Provide effective customer facing neighbourhood management services to tenants and leaseholders on Mixed / leasehold tenure schemes in line with policies and procedures. * Work in collaboration with development team colleagues on new development projects. Attend project site meetings to ensure there is effective record keeping of all potential management issues on new developments recording all current information within scheme management plans and scheme overviews. * Excellent record keeping on housing management systems to ensure effective case management is maintained providing a timely and customer focussed response. * Working with the service charge team validate service charge budgets. Provide advice, support and information to customers on leasehold and tenant service charges as required. * Investigate and respond to stage 1 complaints and Members Enquiries. * Ensure managing agents provide appropriate level and quality of services to residents working closely with leasehold specialist and service charge teams. * Identify appropriate solutions to tackle ASB. Contribute to the development of a multi-agency approach to resolve conflict and prevent incidents of ASB. Instigate legal action as required, gather evidence and present at court. * Ensure effective tenancy management through timely mutual exchange requests, successions and assignments. Carry out pre-void property inspections and tenancy audits as requested * To make timely external and appropriate referrals to statutory bodies and other agencies as needed and work in partnership to address safeguarding. To maintain accurate and up to date confidential records as required. * Ensure that Fire risk assessment visits are carried out on a weekly basis. * Effective CCTV management in line with Data Protection legislation requirements. gathering * Other housing management functions such as estate inspections, enforcement of parking, requests for additional keys and fobs in line with policies and procedures.You’ll be great for this role if you have:* CIH Housing Level 3 qualification – or a willingness to undertake a relevant qualification * Knowledge and experience of managing and resolving ASB and tenancy management casework * Experience of delivering effective neighbourhood / leasehold management services * A good standard of education commensurate to the level of the job and the knowledge and skills required * Understanding of housing law and organisational policies and procedures (E) * Accurate record keeping skills and experience of using housing management systems (E) * Excellent customer focus and a genuine desire to achieve high levels of service in all areas of responsibility * Strong communication skills via a range of medium to internal and external stakeholders * Excellent administrative and organisational skills to manage a diverse workload and ensure effective management of allocated area * Ability to prioritise and manage own workload, time and travel in order to meet required deadlines * Good problem solving skillsIf this opportunity is of interest to you, please apply today for further details.

Neighbourhood Officer

Location: Hybrid – 2 days in-office, 3 days remote Contract Type: Temporary (until April 2025) Salary: £34,649 per annum (equivalent to temp rate)We are currently recruiting for an Interim Leasehold Administrator to join our client’s team on a temporary basis, with the role lasting until April 2025. This is a fantastic opportunity for an experienced and motivated individual looking to make an impact in a fast-paced environment.Key Responsibilities:* Manage leasehold administration processes, ensuring all records and documentation are accurately maintained * Liaise with leaseholders, managing enquiries and providing advice as needed * Oversee lease renewals and the associated documentation * Process payments and service charge budgets * Assist with compliance, ensuring all activities are in line with legal requirementsKey Requirements:* Previous experience in a leasehold or property administration role is preferred * Strong attention to detail and excellent organisational skills * Good communication skills, with the ability to work collaboratively with colleagues and leaseholders * Ability to work independently and manage multiple tasks effectively * Experience using property management software is an advantageThis is a hybrid role, offering flexibility with 2 days per week in the office and 3 days working from home. The position is offering a competitive temp equivalent salary of £34,649 per annum.If you’re looking for an exciting opportunity to join a dynamic team, apply today!

Leasehold Administrator

Job title: Member liaison officer &nbsp; Salary:&nbsp;£23,625 - £28,875 FTE Location/base: Hybrid - Home/CIH office, occasional travel around the UK and to Ireland will be requiredHours: 17.5 hours per weekAbout us&nbsp;The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe’re seeking an experienced member liaison officer to grow our offer to further support professionalism of the housing sector in Ireland.Working in collaboration with the team in Ireland and the UK, you will be accountable for delivering a first class service to our members, including producing high quality events and communications and expanding our education and training offer to our diverse membership.&nbsp;You will be highly organsied and an excellent communicator with proven ability in collaborative working and relationship management, as well as somebody who has their finger on the pulse identifying topics of interest to support and grow our membership.This is an exciting time to join CIH Ireland as we continue to grow our offer to further support professionalism of the housing sector in Ireland so if this is you we would love to hear from you.Travel across Ireland and occasional travel to the UK is required as part of the role.&nbsp;How to applyIf you would like to have an informal chat about this role, please contact Caroline Moloney, Director Republic of Ireland – <a href="mailto:caroline.moloney@cih.org" target="_blank">caroline.moloney@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7Chr%40cih.org%7Cdaa5d095848d462223d308dc65e4f7ad%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638497281292906850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=Qx6noFSI9MG9Rt%2BTmeLI%2FtXOZVGTh8%2BI1%2BxHZFLaRPs%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;The closing date for applications is: Friday Wednesday 15 January 2025.

Member Liaison Officer

Job title: Member liaison officer &nbsp; &nbsp;Salary:&nbsp;€30,000 – €35,000 FTE&nbsp; Location/base: Home based, occasional travel around Ireland and to the UK will be requiredHours:&nbsp;17.5 hours per weekAbout usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe’re seeking an experienced member liaison officer to grow our offer to further support professionalism of the housing sector in Ireland.Working in collaboration with the team in Ireland and the UK, you will be accountable for delivering a first class service to our members, including producing high quality events and communications and expanding our education and training offer to our diverse membership.You will be highly organsied and an excellent communicator with proven ability in collaborative working and relationship management, as well as somebody who has their finger on the pulse identifying topics of interest to support and grow our membership.This is an exciting time to join CIH Ireland as we continue to grow our offer to further support professionalism of the housing sector in Ireland so if this is you we would love to hear from you.Travel across Ireland and occasional travel to the UK is required as part of the role.&nbsp;&nbsp;How to apply&nbsp;If you would like to have an informal chat about this role, please contact Caroline Moloney, Director Republic of Ireland – <a href="mailto:caroline.moloney@cih.org" target="_blank">caroline.moloney@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7Chr%40cih.org%7Cdaa5d095848d462223d308dc65e4f7ad%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638497281292906850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=Qx6noFSI9MG9Rt%2BTmeLI%2FtXOZVGTh8%2BI1%2BxHZFLaRPs%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;The closing date for applications is: Wednesday&nbsp;15 January 2025.

Our Private Sector Housing team seeks to&nbsp;bring about improvements in the conditions and standards of management of private sector housing.&nbsp;You’ll assist the team in achieving this by leading on the delivery on housing enforcement standards to ensure private sector residential accommodation throughout the District meets statutory standards and help to bring about improvements in conditions and standards of management for residents.With your knowledge of Housing legislation, you’ll be comfortable using formal action where necessary, including attending court.&nbsp;You’ll inspect and licence HMO’s in connection with the appropriate licensing schemes and undertake regular inspections of all HMO’s.&nbsp;You’ll be responsible for assessing a variety of properties using Housing Health and Safety Rating System (HHSRS) and interpret the results of these assessments to determine an appropriate course of action to deal with each hazard identified.Your interpersonal skills will be invaluable as you carry out the effective day to day management and maintenance of the Council owned Hever Road Gypsy and Traveller site and its facilities. In addition to this, you’ll also carry out regular inspections of mobile park homes and park home sites in accordance with the relevant legislation and model standards.This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).Do you want to know more about the role?&nbsp;Please contact Alison Simmons, Head of Housing, on 01732 227272 for an informal discussion about the role.&nbsp;Do you want to ensure you have the best chance of being shortlisted?Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

Senior Private Sector Housing Officer

Play a key role in a holistic programme to deliver a 21st century model estate that is carbon-neutral by 2030 The Role: Join us and a vibrant community at Lancaster West to deliver carbon-neutral estate hand in hand with residents. We are passionate about creating a positive impact on our neighbourhood through a range of sustainability projects including retrofit of social housing, delivering green heat and energy, improving landscape and biodiversity, and facilitating a circular economy opportunities and the adoption of green skills within the community. We’ve reduced carbon emissions on the estate by 24% since 2018; our flagship renewable heat network programme the Notting Dale Heat network has broken ground and the country’s first whole block deep retrofit at Treadgold House is nearing completion. About Us: The Lancaster West Neighbourhood Team is a team recruited in partnership with residents, managing 826 homes across the Lancaster West Estate, as well as homes managed by Grenfell Housing Services. Our work is focused on working with residents to design and deliver excellent housing services, and co-design a 21st century model social housing that is carbon-neutral by 2030. About You: You will be required to embrace a culture of co-design to deliver excellent outcomes for our residents. Above all, you'll be driven by the passion to make a difference, inspire confidence, and be keen to help Lancaster West go carbon-neutral by 2030. If you are eager to play your part, work in partnership with residents, local organisations, and stakeholders to drive change and deliver projects to do with sustainability, we’d love to hear from you. How to apply: You will need to send your CV along with a personal statement (no more than 2 pages of A4) addressing why you are interested in the role and how your qualifications, skills and experience (including any statutory qualifications or skills) meet the job description and person specification to Batool Zalkha <a href="mailto:batool.zalkha@rbkc.gov.uk" target="_blank">batool.zalkha@rbkc.gov.uk</a>

Assistant Project Manager – Heat Networks and Sustainability

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities. We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Are you an experienced, dynamic safety professional? Are you a good communicator? Would you like to join a highly motivated Building Safety Team delivering excellence to our residents? What's the role? To ensure London Borough of Lewisham (LBL) complies with all current and emerging building safety regulations and proactively promote and communicate building safety throughout the organisation and with the residents within high rise residential buildings (HRBs). What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>What we're looking for You will be able to work well under pressure and have an eye for detail alongside a passion for resident safety. You will be able to work positively and collaboratively with colleagues, partners, contractors and enforcing authorities adopting an inclusive, respectful approach and you will strongly value diversity. We are looking for someone with over five years' relevant construction experience and/or a Level 4 Diploma in Fire Safety or equivalent (Evidence of successful completion and agreement of equivalence will be required before appointment) and membership of the he Institution of Fire Engineers (IFE) or similar fire safety body is desirable. Location The role is primarily based in Laurence House, Catford, and we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The role also involves regular inspections of high rise blocks within the borough of Lewisham. Special conditions <ul> <li>Proven construction experience and/or a Level 4 Diploma in Fire Safety or equivalent (Evidence of successful completion and agreement of equivalence will be required before appointment) and membership of the he Institution of Fire Engineers (IFE) or similar fire safety body is desirable.</li> <li>Some evening work is occasionally required attending resident meetings.</li> <li>Full UK driving licence is desirable </li> <li>This role requires a basic DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact <a href="mailto:jon.davis@lewisham.gov.uk" target="_blank">jon.davis@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £61, 836 - £64, 032 per annum (PO8) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

Building Safety Manager

Strategic Asset Manager - Base Maintenance Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: <ul> <li>We offer a competitive salary, depending on experience up to £65,000</li> <li>A company car lease/allowance scheme (£2,510 cash allowance)</li> <li>Annual incentive related bonus (up to 10% of annual salary) </li> <li>Private health care (self only)</li> <li>Attractive pension scheme (up to 10% company contribution) </li> <li>Life assurance cover of 4 times pensionable salary </li> <li>25 days annual leave plus bank holidays - plus an extra wellness day! </li> <li>A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. </li> <li>Retail savings scheme </li> <li>Online GP service, cycle to work scheme, gym membership discounts and many more! </li></ul>Location: Bradford / Hybrid Working (1 day min office a week - Bradford) Work type: Permanent. 37 hours per week, Monday - Friday. We have an exciting opportunity for a Strategic Asset Manager - Base Maintenance to join the Strategy &amp; Regulation team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Strategy &amp; Regulation are a key part of how we plan to meet the changing expectations of customers and regulators. Lead the development and agreement of the PR29 multi-billion pound investment plan for Base maintenance, ensuring a robust strategy to maintain the asset base. Lead the completion of the company's periodic review investment needs in relation to Management &amp; General and oversee the regulatory business case submissions for base maintenance. Additionally, spearhead the development and agreement of a 25-year base maintenance investment requirement, ensuring the assets remain resilient and capable of delivering excellent service to our customers. To achieve this you will also lead on the company asset deterioration modelling capability, informing business decision making in the short, medium and long term. Responsibilities also include line management of two FTE specialists in asset planning, as well as regulatory and sector liaison as required, including responding to Ofwat queries and UKWIR representation on working groups. Where you fit in: As our Strategic Asset Manager - Base Maintenance you will undertake <ul> <li>Interpretation of regulatory guidance into business advice and actions.</li> <li>Understanding emerging base maintenance needs over the medium and long term and articulating these through easily understandable graphics and other forms of business communications.</li> <li>AMP8 programme promotion activity, in ensuring asset management system inputs are fit for the purpose of decision making.</li> <li>The ability to think creatively in a challenging environment.</li> <li>Keeping abreast of emerging regulatory requirements and understanding/articulating the risks ad opportunities posed to your area of accountability.</li> <li>Keeping abreast of AMP8 delivery and the challenges we face, to ensure an agreed and logical alignment to the PR29 regulatory submission.</li> <li>Representation of Yorkshire Water on external groups eg. UKWIR or system user groups.</li> <li>Ensure your team provide a suite of specialist skills to the business on a day-to-day basis and management of these services will be inherent to the successful delivery of the role.</li> <li>The role will require strong stakeholder management skills and the ability to develop and maintain collaborative relationships internally and externally.</li> <li>Understanding how base maintenance expenditure relates to meeting the existing and future performance commitment levels to our customers.</li> <li>Gain a greater understanding of the Management &amp; General investment areas, to ensure alignment with other business objectives</li></ul>What skills &amp; qualifications you will need: <ul> <li>Degree level education or equivalent</li> <li>Experience of working in, or with, a regulated utility</li> <li>Experience of managing your own workload</li> <li>Ability to build and maintain internal and external networks</li> <li>A driven self-starter with a passion for excellence, and a track record of delivering results</li> <li>Excellent communication skills</li> <li>Certificate in Risk Management from Institute of Risk Management (can be undertaken in role)</li> <li>Certificate in Asset management from the Institute of Asset Management (can be undertaken in role)</li> <li>Full driving licence (as travel between locations may be required)</li></ul>Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy! Do we sound like your cup of tea? If you've got experience in Strategic Asset Manager - Base Maintenance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Closing date - 13th January 2025 If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. What's in it for you? Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'. If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for. Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services. Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible. KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations. Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. Strategic Asset Manager

Strategic Asset Manager

Homeless Intervention and Prevention Manager Location: Croydon Council, Housing Directorate Grade: 16 Type: Full-Time, Permanent Hours: 36 hours per week Reports to: Head of Homelessness and Assessments Croydon is a diverse borough, and o ur vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs &amp; Homelessness Service has been redesigned. Our ambition is to create a service which is fair and accessible, where residents are active participants in their journey towards finding a settled home. If you are passionate about tackling homelessness in Croydon, improving services for residents and working in a fast paced and rewarding environment, come and join our management team As a Team manager you will have direct management responsibility for a team of officers in developing innovative and creative solutions in the prevention of homelessness and tangible reduction of the use of temporary accommodation. If you want to be part of a team in delivering positive outcomes for the Council and residents of Croydon and believe you have the skills and experience to be successful in this role, we would love to hear from you. About the role: • To ascertain the housing need (in public and private sectors of the community) and provide coherent preventative strategies. • Ensure the provision of high-quality services to customers, by leading and motivating the team and embedding a culture of excellent customer service that delivers great community outcomes. • Ensuring all homeless Intervention, prevention and assessment functions meet legal requirements • Directing the Service, ensuring it is managed effectively to deliver excellent customer service that meets demand, demonstrates best practices, uses resources, and provides value for money. About you • Extensive working knowledge and application of legislation impacting delivering a homelessness intervention prevention service and making improvements within a cost-reduction model. • Experience in the preparation of housing policies and strategies. • Ability to lead and develop a multi-disciplinary team to deliver excellent customer service in a high-pressure environment. • Experience in the discharge of duty under homelessness legislation including s188 duties. Ability to work in a collaborative way to transform service delivery including the ability to manage stakeholder relationships. Experience working effectively with elected Members and in partnership with other agencies, including the voluntary sector and private landlords. Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul> <li> Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive. </li> <li> Career Development: We invest in our staff and support their development. </li> <li> Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7. </li> <li> Family Friendly provisions: Generous maternity leave and family leave provisions </li> <li> Work Life Balance: Options for flexible and agile working options in line with service demand </li> <li> Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change. </li> </ul>View our full range of Staff Benefits - Croydon Jobs Careers Hear from a colleague working in the service ( Click Here ) Full time 36 Hours To view the role profile please click here Application Closing Date: 24th Jan 2025 Assessment Centres: Week commencing 3rd February 2025 Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Homeless Intervention and Prevention Manager Grade 16 (£58,692 £60,819)

Contract terms Starting salary: PO1 (£38,934 - £40,755) Work location: Alexandra House, 10 Station Road, Wood Green, London N22 7TR Hours per week: 36 per week Contract type: Permanent Closing date: Sunday, 12th January 2025 at 23:59 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The Service Charge Officer role at Haringey Council is a critical position responsible for calculating accurate and transparent service charges for our leaseholders and providing an excellent customer service. You will play a key role in achieving the Homeownership Teams targets and this position offers an excellent opportunity to contribute to the overall efficiency and success of the organisation. This role provides a platform for personal growth and development, as you'll have the opportunity to refine your leasehold knowledge and expand your professional horizons in a supportive and collaborative environment. About the team The Leasehold Service Charge Team is part of our Homeownership Team which delivers services to around 5000 leaseholders. There are four specialist teams managing RTB, service charges, section 20 and Income collection. We emphasise teamwork, attention to detail, and effective communication. About you We are seeking a customer focused individual with a strong drive to excel in their performance. The ideal candidate will be experienced in leasehold service charges and have excellent customer service skills. They will demonstrate impeccable written and verbal communication skills, consistently upholding a standard of professionalism in all interactions. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

Service Charge Officer

Contract Terms Starting salary: HC2 (£81,729 - £95,295) Hours per week: 36 per week Contract type: Permanent Closing date: 5th January 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the Role The newly created, Head of Community Safety will play a key role in unifying Community Safety and Enforcement services in Haringey, delivering on initiatives to ensure a safe and secure borough for residents and businesses. Reporting to the Assistant Director of Environment, you will lead the strategic development of the Community Safety service, collaborating with various partners to implement effective safety strategies. Your responsibilities will include overseeing key services such as Noise Nuisance, ASB, CCTV, and managing relationships with key organisations such as the Metropolitan Police to reduce crime and antisocial behaviour. You will also manage operational delivery across the borough, addressing issues related to Serious Gang Violence, and Hate Crime, among others. This role requires agile working across borough boundaries, resource management and maintaining strong stakeholder relationships. Additionally, you will lead the Borough's Prevent strategy, act as the principal advisor on Community Safety, and ensure compliance with relevant legislation. Your leadership will be crucial in fostering a safe and secure environment for the Haringey community. About the Team Our team is dedicated to enhancing the safety and well-being of Haringey's residents and businesses. We work tirelessly to reduce crime and antisocial behaviour through strategic initiatives and strong community partnerships. The Safer Haringey Partnership is at the heart of our efforts, collaborating with residents, local businesses, police, probation, fire, and health services to achieve the goals outlined in our community safety strategy. Together, we are committed to creating a safer and more secure environment for everyone in Haringey. About You You are a dynamic leader with a proven track record of partnering with diverse organisations to address crime, antisocial behaviour, violence, and environmental issues. Your experience leading multi-disciplinary teams at a senior level, ideally within a local authority setting, demonstrates an ability to drive impactful change. You will need to possess a strategic focus and exceptional negotiation skills, enabling you to manage and coordinate a wide array of services seamlessly. Operationally savvy, you must have a sound understanding of the relevant enforcement policies and court procedures. You will have a passion for community engagement and have experience in leading on community-focused initiatives that meet the needs of diverse groups. Above all, you will have a track record in delivering complex projects from start to finish, ensuring meticulous attention to detail from planning to evaluation. You will need to be a have proficiency in business planning, performance management, and knowledge of systems that underscores your commitment to excellence in community safety. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and well-being support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

Head of Community Safety

Contract Terms Starting salary: PO5 £50,574 - £53,607 per annum Contract type: Permanent, Full time Interview date: w/c 20th January 2025 Closing date: Sunday 5th January 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role This is an excellent opportunity for an experienced Manager to join is to effectively deliver a front-line service. As a Team Manager you will need to ensure that the work of your team is compliant with statutory requirements and that you play a key role in shaping and delivering services for households in housing need, keeping abreast of new initiatives and caselaw and working in partnership to maximise positive outcomes for customers. You will be required to work under pressure managing one of five generic teams responsible for offering essential and holistic front-line services by finding practical and long-term housing solutions for those homeless or at risk of homelessness. You will provide strong leadership and ensure staff are competent in working within statutory requirements. About you To be considered for this role, you must have extensive understanding of housing and homelessness legislation. You will require excellent people management skills; managing a diverse team covering a broad range of duties to find housing solutions for homeless applicants or those at risk of homelessness. You will be required to work strategically with colleagues across the Council and with external partner agencies to ensure the Council's strategic housing and homelessness objectives are achieved. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

Housing Needs Team Manager

About the role An opportunity has arisen for a Senior Housing to join the Housing Advice and Homelessness Team. We are a team that is continuing to establish and deepen their skills following a restructure of the whole Housing Team. Our Housing Officers are already busy and we continue to see an increase in the number of people approaching the department for advice and assistance as economic factors make it harder for our customers to access an exceptionally competitive housing market. We value a collaborative approach and work to build strong relationships with our colleagues, customers and partner agencies. As the Senior Housing Officer you will be key to these discussions. The Team is Dorset based with the benefit of adopting hybrid working with office hubs across the county. What you will be doing <ul> <li> Shape the future of housing support in Dorset: Join a dynamic team at a pivotal time, helping to refine and enhance the way housing services are delivered following a team restructure. Your role will directly impact how the Housing Advice and Homelessness Team supports vulnerable residents. </li> <li> Lead and inspire: As a Senior Housing Officer, you'll take on a key leadership role, providing mentorship, guidance, and support to Housing Officers. This is your opportunity to develop your skills in coaching and team management. </li> <li> Tackle meaningful challenges: Engage with complex and multi-agency homelessness cases, using your expertise to make a tangible difference in the lives of individuals and families during challenging times. </li> <li> Be a key decision-maker: You'll authorise crucial decisions, such as financial assistance to prevent homelessness, allowing you to have a real influence on housing outcomes. </li> <li> Collaborative working environment: Work in a supportive team that values strong relationships with colleagues, customers, and partner agencies, ensuring a joined-up approach to housing solutions. </li> <li> Flexibility and work-life balance: Enjoy the benefits of hybrid working, with office hubs located across the beautiful county of Dorset, giving you flexibility and reducing commuting time. </li> <li> Contribute to innovation: Collaborate with Housing Solutions and other teams to identify creative and effective housing outcomes, bringing fresh ideas and solutions to the forefront. </li> <li> Professional development: Hone your knowledge of homelessness legislation and expand your expertise through handling diverse, high-impact cases. </li> <li> Make a real impact in a challenging housing market: Be part of a team addressing the growing challenges of an exceptionally competitive housing market, providing critical support and advice to those who need it most. </li> </ul>About you You will : <ul> <li> have significant experience of assessing homeless applications and providing housing advice </li> <li> have detailed knowledge of homelessness legislation and case law </li> <li> have experience of supervising, coaching or managing staff </li> <li> be able to demonstrate excellent communication skills which can be tailored to your audience </li> <li> be able to work effectively by prioritising tasks and workloads </li> <li> be able to keep calm whilst working in a pressured environment. </li> </ul>You can find out more about working in Housing here: Unable to show this video due to your cookie preferences Further Information Please contact Sianne Riches Team Leader Homelessness East- Email- [email protected] for any information on about this role. This is a full time role at 37 hours per week. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders . See our adult safeguarding policy . About Us We're passionate about making Dorset a great place to live, work and visit. Working for us should be no exception. At Dorset Council we: <ul> <li> provide more than 450 services to over 300,000 residents </li> <li> have ambitious aspirations </li> <li> are excited about our future </li> <li> care about Dorset and all the people who live here </li> <li> know that all roles make a difference and that our employees are key to our success </li> </ul>You will: <ul> <li> have access to a range of employee benefits </li> <li> be part of an organisation that supports each other to grow and succeed </li> <li> have access to range of training opportunities which will help with your personal development and career progression </li> </ul>We are challenging ourselves to become a more diverse and inclusive organisation. We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone. We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role. We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments. We also look for applicants who share our commitment to our behaviours . We will ask you to evidence when you have demonstrated them as part of the selection process. If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a> . This role is UK based and we will need to establish your Right to Work as part of the appointment process. We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant. Find out more about how to apply .

Senior Housing Officer East

Community Engagement Officer We are Chester Zoo We're not just an amazing, award-winning visitor attraction that's home to 20,000 incredible animals inside 128 acres of stunning gardens. We're not just the UK's most popular zoo. We're a major wildlife charity that's committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we're making a hugely significant contribution to conservation at a time when it's needed most. We are Chester Zoo and we prevent extinction. The Role We now have an exciting new role for a Community Engagement Officer to join our Conservation Education and Engagement Directorate. The Community Engagement Officer will enable Chester Zoo to deliver community engagement projects both in the UK and linked to Chester Zoos Field Programmes around the world. With communities in the UK the Community Engagement Officer's role will be to build relationships with new audiences and to co-develop a programme of activities to engage them in conservation related activities and/or connection to nature activities. In relation to the Field Programme projects the Community Engagement Officer will support the delivery of components of these projects as planned by the Senior Community Participation and Engagement Manager. This may include resource development, monitoring of progress, support with evaluation and capacity building training. We're looking for someone who can: <ul><li>Develop relationships with UK community partners including community groups, schools, universities, care homes, youth groups etc. to deliver programme of audience tailored content related to conservation and connection to nature. The focus will be to reach new audiences and those which face barriers to engaging with Chester Zoo/conservation currently. </li><li>Maintain and develop partnerships with local conservation organisations, local council, wildlife record centres etc. for effective collaborative working. </li><li>Maintain relationships with Field Programme partners and offer ongoing support and capacity building. </li><li>Develop and deliver capacity building training and develop resources to complement the support provided to all partners both UK and oversees. </li><li>Provide administrative support, monitor budget spend, collate evaluation data, and produce reports on project activity when requested. To include ongoing monitoring and evaluation of progress against Community Engagement tactical plan and Field Programme proposals. </li></ul>What makes Chester Zoo a great place to work? Well, where do we start? Here goes... We're a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place. As the UK's biggest and best zoo, we have ambitious goals, exciting plans, and there's always lots going on here. We're an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey. Our working environment could not be more different from a typical office - where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break? The Package <ul><li>Permanent contract</li><li>40 hours per week</li><li>Salary of £28,898.96 per annum to include pay award active from January 2025</li><li>The postholder will work 5 days per week, with the flexibility to work evening and weekend to meet the needs of the project. This may enable some homeworking fitting around community delivery. </li><li>33 days annual leave plus the option to buy or sell up to 5 days</li><li>Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family</li><li>Cycle to work scheme</li><li>Healthcare plan and employee assistance programme</li><li>Discounted gym membership</li><li>Discounts on cinema tickets, restaurants, high street shops and more via Perks</li><li>Pension scheme with generous employer contributions up to 9% </li></ul>Our Requirements <ul><li>Experience coordinating and administering community programmes and projects, preferably within a zoo, aquarium or other environmental education or conservation focused organisation and with high levels of participation/co-development. </li><li>Subject knowledge: The post holder requires a working knowledge of conservation and the key issues threatening the natural world today, including relevant knowledge of UK native species. </li><li>Experience working collaboratively with a wide range of community partners, including stakeholder engagement.</li><li>Experience of using learning programmes to bring about social change, ideally encouraging sustainable behaviours. </li><li>Relevant experience leading training and/or delivering workshops to young people and adult audiences from a wide variety of backgrounds.</li><li>Experience developing high quality resources for learning, both paper based and digitally. </li><li>Exceptional communication and presentation skills, demonstrated through a wide range of experience presenting to different audiences, teaching and delivering learning in different formats (workshops, presentations, talks, tours etc.)</li><li>Experience coordinating and administering projects with demonstrable project coordination skills and knowledge. </li><li>Attention to detail and proof reading skills are essential. </li><li>IT skills: Skilled in the use of all key Microsoft packages and use of digital technologies for public engagement. </li><li>Organisational skills: Excellent time management, administration and planning skills. Ability to coordinate multiple project activities, meeting deadlines and ensuring appropriate quality control. </li><li>Interpersonal skills: Excellent diplomacy and interpersonal skills. Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and also to enthuse and engage others. The role requires the post holder to work extensively across different departments and with external colleagues.</li><li>Full clean driving licence.</li></ul>Although not essential, the following would be desirable: <ul><li>Relevant degree as demonstration of high level of subject knowledge.</li><li>Experience of asset-based community development and understanding of Trauma-Informed Practices.</li><li>Experience of working with underserved audiences</li></ul>The closing date for applications is 19th January 2025 Interviews will take place on 29th January 2025

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