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A place to create moments that matter&nbsp;Salary: £40,497 per annum (including regional uplift and car allowance)Location: Camberley with travel around the patch to meet business and customer needs and 1 day a week in the Camberley OfficePermanent, 35 hours per week, Monday -Friday 9am-5pm.Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;About the role&nbsp;&nbsp;Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort),&nbsp;manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.To view/download the Housing Partner (Housing Officer) full job description please click&nbsp;<a href="https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.accentgroup.org%2Fmedia%2Fcdabrzat%2Fhousing-partner.docx&amp;wdOrigin=BROWSELINK" target="_blank">here</a>.SalaryThe&nbsp;Housing Partner (Housing Officer)&nbsp;role offers a&nbsp;salary of&nbsp;£36,339 per annum&nbsp;for candidates who fully meet the role requirements.If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.You’ll also receive a regional allowance of £2,908 and an&nbsp;essential user car allowance starting from&nbsp;£1,250 per year, plus&nbsp;milage&nbsp;for travel around your patch - helping you stay mobile while making a difference in your community.About you&nbsp;&nbsp;You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle.&nbsp;&nbsp;The successful candidate will undergo a DBS check as part of the pre-employment checks.&nbsp;Housing Partner (Housing Officer) InterviewsWe want your candidate experience to reflect who we are -&nbsp;a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a future&nbsp;&nbsp;We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day’s leave to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now&nbsp;and&nbsp;in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Housing Partner (Housing Officer)

Homebased with occasional travel £60,000 – £70,000 + Excellent Benefits Full Time | PermanentDo you want to play a key role in shaping financially sound housing development decisions? If you’re a finance professional with experience in housing associations or a similar environment — and a talent for turning complex data into clear insight — this could be your next move.We’re looking for a Lead Investment Analyst to provide expert financial appraisal of development opportunities. This senior role is ideal for someone who combines strong technical skills with the confidence to influence decisions at the highest level.What you’ll be doing:<ul><li>Assess the financial viability of complex development schemes, producing accurate, evidence-based business cases.</li><li>Build, stress-test, and interpret detailed financial models at both project and programme levels.</li><li>Review completed investments to identify risks, lessons learned, and future opportunities.</li><li>Partner with colleagues to ensure financial assessments align with wider development and business strategies.</li><li>Provide clear assurance to senior leaders, including Executive and Board members, on the performance and sustainability of the development programme.</li></ul>To learn more you can view the full role profile&nbsp;<a href="https://bit.ly/4778ped" target="_blank">here</a>&nbsp;(<a href="https://bit.ly/4778ped" target="_blank">https://bit.ly/4778ped</a>)What we’re looking for:<ul><li>A qualified accountant (ACA, ACCA, or CIMA) with strong housing development finance experience — ideally gained in a housing association or similar organisation.</li><li>Strong knowledge of viability modelling tools such as ProVal, Pamwin, or similar systems.</li><li>Proven expertise in investment appraisal, development viability, and financial modelling.</li><li>Excellent analytical and communication skills – able to translate complex financial information for non-finance audiences.</li><li>A proactive approach, with the confidence to work independently and influence decisions at a senior level.</li></ul>Why join us?<ul><li>Work with a socially driven organisation that invests in communities and homes across the UK.</li><li>Enjoy flexible homeworking alongside a supportive, team-focused culture.</li><li>Receive a competitive salary, excellent pension, generous annual leave, and ongoing professional development opportunities.</li></ul>If you’re ready to take the lead in ensuring our housing developments are financially robust and deliver real impact, we’d love to hear from you.Apply today and help us shape the future of housing.&nbsp;Anchor – a great place to workAnchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.Our valuesEvery one of us can make a difference to our residents and play a part in shaping homes and services around their needs.Our Anchor values of being&nbsp;Accountable, Respectful, Courageous and Honest&nbsp;apply to us all, whether you manage colleagues as part of your role or not.Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos.&nbsp; Our&nbsp;<a href="https://bit.ly/3GSM1L3" target="_blank">Anchor Leadership Framework</a>&nbsp;helps align these values with the skills and behaviours we demonstrate.A rewarding environmentFrom health and happiness to finance and your career, we’ll give you all the support you need.Health &amp; happiness<ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li><li>Access to online GP appointments</li></ul>Finance<ul><li>Pension plan – contribute between 4% and 8% and we’ll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career<ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated&nbsp;<a href="https://anchorbeingwell.co.uk/" target="_blank">being well website</a>&nbsp;Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser&nbsp;Celebrating diversity, celebrating youAnchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. &nbsp;We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. &nbsp;We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Lead Investment Analyst

Role PurposeTo lead and deliver the strategic growth function, ensuring alignment with the organisation’s values and objectives. This role encompasses new delivery, sustainability, asset maximisation, sales, leaseholder management, and stakeholder engagement to build trust, enhance reputation and support organisational goals. You will also be a member of our joint leadership group and lead one of our neighbourhood hubs as we develop place-based strategies in partnership with local communities.We offer agile working arrangements, recognising the benefits of flexibility. At the same time, we expect the you to spend regular time in our offices in Grimsby and Boston and within our neighbourhoods. This is essential for building relationships, supporting teams and maintaining visibility across the organisation.Main ResponsibilitiesSenior Leadership<ul><li>Be an active member of the Leadership Team, contributing to organisational performance, financial oversight and policy development, with opportunities to contribute to the Change Board and other governance forums.</li><li>Report regularly to the executive team and board on performance, risks, and opportunities</li><li>Play a key role in the Property senior management team, working alongside Asset Management including Asset Compliance and Planned Investment to shape and deliver the directorate’s strategic priorities.</li><li>Contribute to cross-functional leadership projects, ensuring growth is embedded in cultural, organisational and change initiatives.</li><li>Act as a trusted advisor to colleagues across Property and the corporate Managers Group, providing expertise on Growth for a modern Housing Association.</li></ul>Development<ul><li>Develop and implement a strategic plan for growth, focusing on development, regeneration and asset maximisation ensuring assets are financially and socially sustainable.</li><li>Identify and pursue business opportunities including land disposal and development opportunities.</li><li>Ensure development aligns with the needs of current and future customers, delivering affordable, high-quality homes.</li><li>Lead the sales strategy for new homes and leaseholder requirements in line with legislation.</li><li>Collaborate with finance and housing teams to assess asset performance and make data-informed decisions.</li><li>Budget responsibility of large-scale development programmes.</li><li>Lead on Affordable Homes Programme Grant Funding opportunities.</li><li>Work closely with Local Authorities and developers to deliver new homes.</li></ul>Sustainability<ul><li>Lead sustainability and decarbonisation strategies aligned with national net-zero targets and regulatory frameworks.</li><li>Champion environmental sustainability and lead the transition to low-carbon operations across the organisation.</li><li>Embed ESG (Environmental, Social, Governance) principles into asset management and investment decisions</li><li>Work closely with the Corporate Head of Assets, to assist in the delivery of EPC C, Net Zero and asset reviews.</li><li>Oversee any opportunities for sustainability grant funding.</li><li>Asset Maximisation</li><li>Lead asset reviews to inform decisions on retention, disposal, redevelopment, or investment.</li><li>Ensure compliance with sustainability-related regulatory requirements and funding conditions.</li><li>Optimise the financial and social return on the housing stock.</li><li>Work closely with our Corporate Head of Asset Management.</li></ul>Stakeholder Relations<ul><li>Support the Executive Leadership Team (ELT) in building and maintaining strong regional and sector relationships.</li><li>Engage and influence internal and external stakeholders including residents, board members, funders, and regulators.</li><li>Develop strategies to position the organisation as a key influencer and trusted voice in the sector.</li><li>Actively monitor regional developments, particularly in the context of devolution, to ensure the organisation remains proactive and well-represented in key discussions.</li><li>Facilitate opportunities for leadership team members to engage with policymakers, local authorities and sector stakeholders.</li><li>Co-ordinate consistent messaging to ensure the organisation’s contributions to regional and national priorities are recognised and valued.</li><li>Place-based Strategies and Neighbourhood Hubs</li><li>As part of a corporate leadership role, support the development and implementation of place-based strategies that align with local priorities and community needs.</li><li>Lead or co-lead on governance around one of our neighbourhood hubs, connecting and co-ordinating partners, including local authorities, charities and service providers, to align efforts around shared priorities.</li><li>Work closely with internal teams to ensure place-based initiatives are effectively communicated and embedded within broader organisational strategies.</li></ul>Team Management<ul><li>Lead, motivate and manage a high-performing development, sustainability and sales team, ensuring clarity on priorities and objectives.</li><li>Provide line management to the Development, Sustainability and Sales Managers, fostering a culture of collaboration and innovation.</li><li>Set clear objectives, provide regular feedback and support professional development within the team.</li><li>Manage the development, sustainability and sales budget, ensuring resources are allocated effectively.</li></ul>Your Skills, Attributes, and Knowledge<ol><li>The ability to align Growth with organisational vision, values, and goals.</li><li>Strong track record in delivering successful and complex development programmes.</li><li>Proven ability to connect and coordinate with partners to align efforts around shared priorities.</li><li>Proven ability to engage employees and promote a unified culture.</li><li>The ability to position the organisation as a key influencer and trusted voice.</li><li>Proficiency in both verbal and written communication, including the ability to convey complex ideas clearly and persuasively.</li><li>Knowledge of regeneration and placemaking.</li><li>High level of skill in developing and maintaining excellent relationships with stakeholders.</li><li>Knowledge of economic development.</li></ol>Your Experience and Qualifications<ol><li>Experience in development and asset maximisation in public sector housing.</li><li>Experience in a leadership or managerial role within a Growth or Development team.</li><li>Experience of development through S106, joint ventures, package deals or land led development</li><li>Experience in sales and marketing of new homes.</li><li>Experience of appraising and procurement of capital projects</li><li>Experience in developing and implementing comprehensive Growth,</li><li>Assets and Sustainability strategies that align with organisational goals</li><li>Experience in facilitating leadership engagement with stakeholders.</li><li>Experience in bidding for and delivery of Homes England funded programmes.</li><li>Experience of housing development and relevant financial, legal, and statutory requirements.</li><li>Experience of working at senior level with Boards and Committees.</li><li>Experienced in business risk and financial planning processes.</li><li>Degree level education or equivalent through relevant training and/or experience. Relevant professional qualification e.g., RICS, CIH, MBA.</li><li>Evidence of continuous professional development.</li></ol>Benefits:As a member of our Senior Leadership Team, you’ll receive 28 days ofvannual leave, plus 8 bank holidays. Please note, this will be pro-rated based on your start date.All colleagues can earn up to 2 extra days of annual leave per year— awarded as ½ day per quarter for maintaining full attendance (no sickness).As part of our 2025/26 pay review, we’ve awarded all colleagues two additional days of leave to be taken on 24th December 2025 and 2nd January 2026, recognising the importance of time with loved ones during the festive season.Our Annual Leave Purchase Scheme offers flexibility if you’d like extra time off—for a special trip or more family time. The cost is spread oversix monthly salary deductions, with no additional fees.You’ll be automatically enrolled in the Social Housing Pension Scheme (SHPS) via salary sacrifice. You can contribute up to 8%, and LHP will contribute 12%, giving you a total monthly pension contribution of 20%.You’ll have access to our Octopus Electric Vehicle Salary Sacrifice Scheme. This allows you to lease an electric vehicle through a portion of your gross salary. We’d be happy to share more details if you’re interested.You’ll be enrolled in our Westfield Health Level 2 plan, covering you and any dependent children (up to age 21). You’ll also gain access to Westfield Rewards, offering hundreds of discounts at popular retailers and restaurants.

Lincolnshire Housing Partnership

Head of Growth, Sustainability & Asset Maximisation

Transformation &amp; Compliance Strategic LeadCare and Supported HousingHemel Hempstead (Hightown House) £63,250 per annum - 35 hours per weekAre you a strategic thinker with a passion for service transformation and regulatory excellence? JoinHightown Housing Association, a leading charitable provider of housing and support, and play a pivotal role in shaping the future of care and supported housing.About UsAt Hightown, we believe everyone should have a safe home and the support they need. Our Care &amp; Supported Housing (C&amp;SH) Directorate supports over 800 people across 90 services, including individuals with learning disabilities, mental health needs, and those experiencing homelessness. With around 1,000 dedicated staff, we are committed to delivering high-quality, person-centred services.Your RoleAs Transformation &amp; Compliance Strategic Lead, you will report directly to the Director of Care &amp; Supported Housing and lead two key functions:<ul><li>C&amp;SH Support</li><li>C&amp;SH Housing &amp; Asset Management</li></ul>You will be responsible for driving innovation, ensuring regulatory compliance, and embedding a culture of continuous improvement across our services and properties.Key Responsibilities<ul><li>Strategic Transformation: Design and implement a transformation strategy to enhance service quality, customer experience, and operational efficiency.</li><li>Compliance Leadership: Ensure full compliance with all regulations such as, but not limited to, CQC, Ofsted, HHSRS, and the Supported Housing (Regulatory Oversight) Act.</li><li>Data &amp; Performance: Develop robust data systems to track outcomes, inform decisions, and support business intelligence.</li><li>Stakeholder Engagement: Build strong partnerships with commissioners, local authorities, and internal teams.</li><li>Growth &amp; Innovation: Identify funding and tendering opportunities, and lead key departmental projects.</li></ul>What You Will Bring<ul><li>A degree or equivalent experience in housing or social care.</li><li>Professional qualifications in compliance, leadership, or project management</li><li>CIH Level 5 in housing (or a commitment to undertake and complete this qualification if not already held)</li><li>Proven experience in regulated care or housing environments</li><li>A full UK driving licence with access to a car and business insurance.</li><li>Strong understanding of supported housing frameworks and regulatory standards</li><li>Excellent analytical, communication, and leadership skills</li><li>A collaborative, values-driven approach with a focus on equity and co-production</li></ul>Why Join Hightown?<ul><li>Be part of a purpose-led organisation making a real difference</li><li>Lead meaningful change across a diverse and impactful service portfolio</li><li>Work with a passionate, supportive, and forward-thinking leadership team</li><li>Enjoy a competitive salary and benefits package</li></ul>What We Offer:<ul><li>A Supportive Environment: Join a team that values collaboration and mutual support.</li><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (increasing with service)</li><li>Competitive Salary: £63,250 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Ready to lead transformation and shape the future of supported housing? Apply now and bring your vision to life at Hightown.Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references.We are an Equal Opportunities &amp; Disability Confident Employer

Hightown Housing Association

Transformation & Compliance Strategic Lead

Department:&nbsp;Affordable Homes Reports to:&nbsp;Service Manager – Housing Assets Team:&nbsp;Surveyors (x4), OT (x1), Adaptations Surveyor (x1), Lands Officer (x1), Retrofit Team (x3)<h3>About the Role</h3>We are seeking a dynamic and experienced&nbsp;Operations Manager – Planned Maintenance&nbsp;to lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.<h3>Key Responsibilities</h3><ul><li>Lead the delivery of the Council’s planned maintenance and capital investment programmes.</li><li>Manage and motivate a team of surveyors and specialists to deliver high-performing services.</li><li>Oversee procurement, contract management, and compliance with financial and regulatory standards.</li><li>Ensure accurate stock condition data and effective asset management planning.</li><li>Drive service improvement through performance monitoring, resident feedback, and innovation.</li><li>Represent the Council in meetings with stakeholders, residents, and external partners.</li></ul><h3>What We’re Looking For</h3>We’re looking for a confident leader with:<ul><li>Full membership (or working towards) of RICS or CIOB and a relevant degree.</li><li>A strong background in contract/project management within housing or a related field.</li><li>Excellent knowledge of building technology, asset management, and housing systems.</li><li>Proven ability to manage budgets, lead teams, and deliver results under pressure.</li><li>Strong communication, negotiation, and IT skills, including use of databases and reporting tools.</li><li>A customer-focused, innovative, and flexible approach to service delivery.</li></ul>A retrofit qualification and experience working in or with local authorities would be advantageous.<h3>Other Requirements</h3><ul><li>A full driving licence and access to a vehicle for business use.</li></ul><h3>Why Join Us?</h3>At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.Closing Date: 9am 7 September 2025Interview Date: To be confirmed

Operations Manager – Planned Maintenance

We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.Everything you need to knowWe’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.You'll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative.What you will be doing<ul><li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li><li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li><li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li><li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li><li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li><li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li><li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li><li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li></ul>What you will bring to the role<ul><li>Educated to degree level or equivalent experience in a relevant field.</li><li>Full driving licence and access to your own vehicle.</li><li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li><li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li><li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li><li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li><li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li><li>A track record of developing successful bids and securing external funding for housing initiatives.</li><li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li><li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li></ul>What’s in it for youWe are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.Other benefits include:<ul><li>Enhanced annual leave of 31 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li></ul>Find out moreFor an informal discussion about this role, please get in touch with Alison Simmons on:01732 227272Best chance of being shortlistedRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.Closing date: 7th September 23:59Interview date: 25th September&nbsp;<h4>Equal Opportunities</h4>Sevenoaks – Working for Equality. We welcome applications from all sections of the community.Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<h4>How to apply</h4>Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.<h4>Further information on this vacancy</h4><ul><li><a href="https://ats-sevenoaks.jgp.co.uk/vacancies/319864/documents/761222" target="_blank">Housing Policy Enforcement Manager</a></li></ul>

Housing Policy and Enforcement Manager

A place to create moments that matter&nbsp;Location: Ballard Court, Camberley, OnsiteSalary:&nbsp;£31,947 per annum including regional uplift.&nbsp;Permanent, 35 hours per week, Monday – Friday 9am-5pm.&nbsp;Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.&nbsp;&nbsp;It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.&nbsp;&nbsp;&nbsp;For a career that means more and makes a meaningful impact on society, this is the place to be.&nbsp;&nbsp;The roleAt a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes&nbsp;everyone deserves a place to call home - and is committed to making that a reality.As a&nbsp;Specialist Housing Partner (Scheme Manager), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.What You’ll Do:<ul><li>Be a visible, supportive presence in our schemes, building strong relationships with residents.</li><li>Work closely with lettings teams to ensure smooth move-ins and positive first impressions.</li><li>Encourage community engagement and help residents live independently for as long as possible.</li><li>Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.</li><li>Collaborate with internal teams and external partners to deliver joined-up support.</li></ul>Why This Role Matters:You won’t just be managing housing - you’ll be&nbsp;creating safe, supportive environments&nbsp;where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.To view/download the Specialist Housing Partner (Scheme Manager) job description please click <a href="https://www.accentgroup.org/media/sytm1hfb/specialist-housing-partner.pdf" target="_blank">here</a>.SalaryThe Specialist Housing Partner&nbsp;(Scheme Manager) salary is&nbsp;£29,580 per annum&nbsp;for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus a regional uplift of £2,367 per annum.About you&nbsp;&nbsp;<ul><li>Experience delivering housing management services within a specialist or generic housing context.</li><li>CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience</li><li>Strong understanding of anti-social behaviour management and rental income collection processes.</li><li>Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.</li><li>Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.</li><li>Knowledge of safeguarding practices within a housing context.</li><li>Regular business travel will be necessary to other Accent sites and off-site meetings as required.</li></ul>Successful candidates will under go a DBS check.InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A Teams call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.Stage 2: A Place to Show Your Strengths An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.&nbsp;Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Specialist Housing Partner (Scheme Manager)

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;About you&nbsp;We are seeking talented individuals to join our Housing Academy team during an exciting period for the Housing sector. The Housing Academy is a registered training provider dedicated to supporting professional development through qualifications from Level 2 to Level 5, delivered online, face-to-face, or blended.The role involves delivering high-quality learning and assessment, supporting quality assurance, developing learning materials, and enhancing the learner experience through tailored support and feedback. We operate a hybrid model, with opportunities for both permanent and contractor tutors.You will support our ongoing commitment to quality assurance and the development of learning materials and assessments across the Housing Academy’s provision. The role will focus on enhancing the overall learner experience through the provision of a high level of support, comprehensive feedback and guidance tailored to meet a wide variety of learners needs.We operate a hybrid model, with some tutors working alongside our team on a contractor basis and whilst we are looking at the recruitment of permanent tutors as a priority, please do also talk to us if you are interested in joining our bank of contractors – we would love to hear from you! &nbsp;Candidates should have proven experience of delivering and assessing housing qualifications, a background in the Housing Sector, and a passion for education and excellent learner support.How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager, via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications:&nbsp;Wednesday 10 September 2025 (noon)Interviews due to take place:&nbsp;Tuesday 23 and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Housing Academy tutor

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp;About you&nbsp;We are looking for an exceptional individual, to support the delivery of high-quality and fit for purpose learning experiences across our Housing Academy provision.The Housing Academy provides everyone within the housing sector with the opportunity to continue their professional development through online qualifications and training.You will play a key role in assisting with the development and implementation of quality assurance mechanisms providing support for the tutors and verifiers, to ensure a high level of service for learners and organisations to meet Awarding Organisation and regulatory requirements.&nbsp;To succeed in this role, you will have proven experience of working in an educational setting with experience of internal verification processes. Excellent organisational and project management skills with an understanding of the key elements of course delivery and presentations and substantial experience of working in an educational setting. Experience of managing and monitoring workloads with excellent communication and interpersonal skills to support the tutors and contracting team, assisting with the provision of training and development.&nbsp;How to applyFor an informal chat about this role, please contact Rebecca Field, quality and delivery manager via email – <a href="mailto:rebecca.field@cih.org" target="_blank">rebecca.field@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Wednesday 10&nbsp;September 2025 (noon)Interviews due to take place: Tuesday 23&nbsp;and Wednesday 24 September 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Academy quality and delivery officer

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Resident Liaison Officer

Job Description Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 per annum (pro rata) (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 30 hours per week, part time Working Pattern: Monday to Thursday Location: The Springs, Cambridge If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with: <ul> <li>Experience of working within housing management</li> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs </li> <li>Previous experience in positively resolving incidents</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays (pro rata) </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile Deliver an Allocation &amp; Letting Service: <ul> <li>Liaise with external stakeholders to deliver an effective referral pathway into the service/properties</li> <li>Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures</li> <li>Allocate properties ensuring customers meet the criteria, affordability and required landlord checks</li> <li>Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required</li> <li>Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy</li> <li>Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement</li></ul>Deliver a Housing Management Service: <ul> <li>Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let</li> <li>Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant</li> <li>Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements</li> <li>Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections</li> <li>Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers</li> <li>Prepare files and case notes in readiness for court</li> <li>Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits</li> <li>Work directly with customers to monitor or reduce issues of anti-social behaviour within the service</li> <li>Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing</li> <li>Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately</li> <li>Monitor and assist in maintaining health and safety requirements standards</li></ul>Deliver an Administration Service: <ul> <li>Carryout administrative tasks to support efficient running of the service</li> <li>Produce reports and other written documentation as required to support housing management delivery</li> <li>Maintain and update clear, accurate and strength-based records on the appropriate digital platform</li> <li>Assist schemes in daily operational tasks, including answering phones and working on Reception, as required</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of working within house management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of current benefit systems</li> <li>Knowledge of Housing regulations</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results </li> <li>Experience of working within a care &amp; support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Housing Officer

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Spring Court - PO13 8LA. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 5th September 2025 About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. One team together Internal mobility In line with our Recruitment Policy, colleagues are able to apply for internal roles once they've passed their probation. Interviews will only be arranged once this has been confirmed. Colleagues who have recently started a new internal role won't be able to apply for another internal move for at least 12 months. Please refer to the Recruitment Policy for more detail.

Scheme Housing Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. The role is part time 18 hours a week and travel within local geographical area's will be required. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring service. For more information please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. A driving license and own car for business use is essential for this role. Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Housing and Wellbeing Coordinator

About the job Salary: £30,024 - £32,597 a year pro rata Hours per week: 18 &amp; 14 Contract type: Permanent We're seeking an individual experienced in working with older people in dedicated care environments. You will often work alone and coordinate with external agencies and caring services to support vulnerable adults Your role will involve tenancy management, addressing nuisance and antisocial behaviour, and enforcing actions as needed. Additionally, you'll conduct building inspections focusing on health and safety and necessary repairs. Proficiency in using various software packages, writing concise reports, and effective communication with a diverse range of people is essential. You must manage your time and workload efficiently, using resources effectively. Engaging with tenants face to face is a critical part of this role and as such homeworking is not applicable to this post. Please note this role does not attract sponsorship. About you You have a strong background in assessing and supporting tenants' needs, with a keen understanding of housing legislation, welfare reform, benefits, and sustaining tenancies. Your experience includes working with diverse cultural groups and recognising their unique needs within a caring context. You're proficient in communicating with a wide range of individuals, remaining calm under pressure, and handling sensitive situations. Your education includes being a member of the Chartered Institute of Housing or holding equivalent qualifications or experience. Flexibility, the ability to work as part of a team, and a valid driving license with access to a car for travel across the Borough are crucial. You're also open to ongoing training to meet service requirements. Join us and make a meaningful impact on the lives of those you support while growing with a dedicated and passionate team. This is a public facing role so you'll need to show off your fluency in speaking and writing English About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Sheltered Housing Officer

Fulfil your potential in hospitals that make history: Charing Cross, Hammersmith, St Mary's, Queen Charlotte's &amp; Chelsea and Western Eye. With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career. We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year. We have a rich heritage and an ambitious vision for the future of our patients and local communities. With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education. We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health. Job overview Are you a motivated, dynamic, and enthusiastic housing officer with significant experience of working with people that are homeless or rough sleeping? Would you like to work within an acute hospital supporting patients that are homeless or at risk of homelessness? If so, we have an exciting opportunity for you to be involved in our specialist Homeless Health team at a critical time in its development. We have a Band 5 Homeless Health Housing Coordinator post within the team that we are recruiting to as we are awaiting news as to whether our team will be funded beyond its initial 3 year term. The Homeless Health team is multi-disciplinary and operates a reactive and fast- moving service. It aims to provide enhanced inpatient care and ensure safe, appropriate, and sustainable hospital discharges that meet the needs of individual homeless patients. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions, repeat admissions and A&amp;E attendances. You will receive specialist support from a multi disciplinary network of partners and stakeholders and supervision from within the Imperial Homeless Health team. Main duties of the job The post holder will work with patients on our wards, in Accident and Emergency (A&amp;E) and may need to outreach into the community to support patients post discharge for follow ups. The post holder will be expected to work on site Monday to Friday. The post holder will undertake detailed housing assessments that will help prove a patient's homelessness, eligibility, priority for housing and established local connection. The post holder will escort patients to Housing Options departments to provide advocacy as necessary. The post holder will build relationships and liaise with Local Authorities Housing departments to achieve the best results for the patients. Working for our organisation At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Detailed job description and main responsibilities The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews, please view the Job Description attachment with the job advert. Person specification Education/Qualifications Essential criteria <ul><li>Educated to degree level or equivalent experience.</li><li>Good general knowledge base in the health issues surrounding homeless people e.g. mental health, drug and alcohol misuse, impact of health needs of no recourse to public funds patients.</li></ul>Desirable criteria <ul><li>Completed formal education / specialist course in a relevant area e.g. addictions.</li></ul>Experience Essential criteria <ul><li>Direct work experience with homeless clients or clients with addictions</li><li>Experience of independent practice with homeless people and within a team</li><li>Experience of case management</li><li>Experience of working in partnership and negotiating with a wide variety of agencies</li><li>Experience of dealing with complex housing issues</li></ul>Desirable criteria <ul><li>Experience of working in partnership with voluntary/ statutory agencies</li><li>Experience of working in partnership with voluntary/ statutory agencies</li><li>Experience of working directly with statutory homeless agencies e.g. Local Authority Homeless Persons Units</li></ul>Skills Essential criteria <ul><li>Good IT skills (WORD, POWERPOINT etc.)</li><li>Highly developed written communication skills</li></ul>Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number). Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job description (PDF, 606.2KB) </li> <li> FRF Form (PDF, 528.0KB) </li> <li> Our Strategy 2023-25 (PDF, 230.4KB) </li> </ul>

Homeless Health Housing Coordinator

Job description Part Time 22.5 hours per week, Fixed Term for 18 months. Are you passionate about making a difference in the lives of young people? Bristol City Council is seeking a dynamic and dedicated professional to join our Youth Homelessness Prevention team. This strategic role is pivotal in promoting and supporting the Council's objective of improving accommodation transitions for those leaving care. This is an exciting new role, funded by a Department for Education grant to promote innovative solutions to prevent care leaver homelessness. The role will focus on developing better systems across housing and children's social care to achieve systemic change which maintains improved outcomes for care leavers. This will include creating multi-agency meetings / forums, scrutiny of data to understand our child in care population and future accommodation commissioning needs, understanding the holistic needs of children approaching 18, championing them within the accommodation pathway, creating systems to prioritise the right young people for in demand accommodation, quality assurance of practice around care leaver accommodation and homelessness, and full review and implementation of the Joint Housing Protocol for Care Leavers. You will work alongside commissioners to lead on our innovative project to house care leavers in shared supported housing, matching young people to the accommodation and holding risk management / provider meetings as required. The role will be managed within the Youth Homelessness Prevention Project team, working across both City Hall and B-Bond offices, to achieve the balance between strategic and operational work that the post requires. We are looking for someone who can successfully bring stakeholders together to improve accommodation transitions for young people leaving care. You will be able to confidently act as a champion for best outcomes for care leavers in relation to accommodation and will be able to lead challenging negotiations with a range of partners across differing priorities, including developing and delivering training and briefing sessions across a multi-agency workforce. You will have well developed skills in data analysis (including use of large spreadsheets and various databases) and report writing, an understanding of commissioning processes, and will be able to identify and address operational gaps in service delivery in the context of youth housing. You will also have an excellent understanding of the challenges, needs and risks that affect young people in and leaving care and will act as an advocate for young people leaving care, working in a tenacious, creative and dynamic way to find bespoke solutions to meet their housing needs. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. For permanent Bristol City Council employees, this post will be a secondment. For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to. If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Should you wish to have an informal discussion about the role prior to application, please contact Jo Essex - Service Manager for Care Leavers: <a href="mailto:Jo.Essex@bristol.gov.uk" target="_blank">Jo.Essex@bristol.gov.uk</a> Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Through Care Homelessness Prevention Manager

The role Supported Housing Assistant £26,069 - 27,441 To be part of a small and highly experienced team providing a high quality housing management service to supported housing customers in Metropolitan Thames Valley owned/managed properties in Central and North London, Monday- Friday 0900-1730. Our team is growing due to winning a number of new Care &amp; Support contracts. For the right candidates this role will equip you with a wide range of skills and knowledge to help launch a career in housing. The role is varied and tasks will include health &amp; safety checks, void inspections, tenancy sign-ups, and regular face-to-face contact with a range of customers. There is a mix of office-based tasks and scheme visits, with some opportunities to work from home. We work in partnership with other teams across MTVH, as well as external organisations providing support. You will be provided with a range of training to help you grow your knowledge and professional skills, with access to support and mentoring to put you on the path to a fulfilling career in housing. What you'll need to succeed<ul><li>Previous experience of working with adults with support needs is essential, combined with a passion for making a real difference to the lives of vulnerable people.</li></ul><ul><li>You'll need good IT skills, including Microsoft Office, to help you manage your workload and make full use of our comprehensive range of resources.</li></ul><ul><li>An ability to provide advice and practical assistance to customers in order to sustain their tenancies, including rent arrears, budgeting, utilities, personal and home safety and access to appropriate services.</li></ul>At MTVH we care about what we do and dare to think differently in our approach, we are therefore seeking individuals with drive and ambition to deliver excellent service. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Supported Housing Assistant

About the Borough With a workforce of two hundred colleagues we're small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues. At SHP our strength and depth lies primarily in the knowledge, experience and commitment of our colleagues; to deliver excellent services to residents. As a landlord organisation this means enabling families and households to be safe in their homes, sustain their tenancy and lead healthy and rewarding lives. About the Role and our Ideal Candidate As a Housing Manager, you will be required to demonstrate a holistic approach to tenancy management and take ownership of residents' concerns, providing support and resolution in line with policy and procedure. The successful candidate will have experience of rent recovery, adult &amp; child safeguarding, anti-social behaviour case management, supporting victims of domestic abuse, mutual exchanges and working with residents to support them in making positive lifestyle changes. You will be required to promote inclusion among tenants and help to build stronger communities. This is a challenging, interesting and engaging role and will require you to demonstrate a commitment and ability to work within and across teams to deliver resident priorities. The right person for this role will be able to demonstrate that they are: <ul><li> A skilled professional who is passionate about tenancy management, is committed to supporting residents and works proactively to improve the service we provide to our residents. You will have an understanding of housing legislation, welfare reform, and tenancy management as well as delivering resident focussed services. You will be required to demonstrate excellent customer service, an ability to effectively problem solve and to offer a professional, caring and customer focused service. </li></ul>Successful candidates will have access to a wide range of benefits; <ul><li> 28 days annual leave. In addition you will receive statutory bank holidays (pro rata) </li><li> Local Government Pension Scheme </li><li> Simply Health staff benefit </li><li> Modern and flexible working environment </li><li> Recognition Awards </li></ul>You will be passionate about excellent customer service and continuous improvement and an excellent communicator. You will have a proven history of partnership working and networking and you will have the confidence and professionalism to work with people at all levels. Before applying please refer to the Role Profile and ensure you meet the essential criteria. You will then need to complete the online application, adding a supporting statement addressing how you meet the criteria outlined in the role profile. This post is exempt from the Rehabilitation of Offenders Act 1974 and, for successful candidates, a comprehensive screening process will be undertaken which will include a DBS Disclosure. Successful candidates will also be required to drive and hold a full UK driving licence. About Us Sutton Housing Partnership manages council housing in Sutton. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We have a team of 16 Housing Managers who have individual patches of around 500 residents each. This is a perfect time to join our Housing Management team. Our focus is on delivering our core landlord services to ensure that we deliver these consistently well. We are committed to investing in our residents and supporting them to access appropriate services to address a range of issues, including health &amp; wellbeing, financial resilience, training and employment. Our Offer To You Colleagues at SHP take pride in delivering our priorities and working in rewarding careers. In turn, we strive to reward them fairly through SHP's pay and reward systems. Roles are reviewed to ensure pay reflects the responsibilities of the individual in line with our systems. A good work-life balance is important and our key benefits are: <ul><li> Membership of the - a career average scheme where employees contribute between 5.5% and 12% . Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025 . </li><li> Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays. </li><li> Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans. </li><li> Employee Benefits to include cycle to work scheme and a range of discounts schemes </li><li> Employee Assistance Programme is a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year </li><li> Investment in your learning and development; My Learning account is set up for every member of staff with access to e-learning modules and Instructor led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process. </li></ul>Application Process Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. We anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. Our managers are advised to set up interview panels to be diverse to reduce bias, where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible. Additional Information We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Important Information - Criminal Records This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). Job Profile

Housing Manager

There is no better time to start a career within residential childcare than now! Would you like secure employment where you can progress your career? If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Children's home Ribbleton are recruiting for a Assistant House Manager-r. We are looking for an enthusiastic and highly motivated Assistant House Manager-to become an integral part of our support team. In this role, you will support and care for our young people and be responsible for a small staff team. Our benefits include exclusive access to reward and discount scheme, comprehensive induction, commitment to your ongoing training and career progression, pension scheme, paid for enhanced DBS, wellbeing support, cycle to work scheme and more! As part of Aspris Children's Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills, and life experience and in return we will give you all the training and support you need to progress. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need to become a dynamic Assistant House Manager-. A Level 3 qualification in Children and Young People is essential for this role and you should be willing to study towards the Level 5 Diploma. The ideal candidate will have experience and the following characteristics to be successful in this role: Resilience - We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged. Communication - Communicating with our young people is vital to understand their needs. Positive working relationships, good teamwork and communication plays a key part in ensuring important information is relayed to other staff. Organisation - Overseeing the effective implementation of care and independence programmes for our young people through the effective line management of the staff team, and manage shift patterns on a rota basis. Caring - Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you. Attentive - No young person is the same so being attentive to understand them and identify areas where we can support is important. Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most. If you want to progress your career in Children services, Aspris will help you get there. Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure &amp; Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.

Assistant House Manager

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary: £25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: <ul><li>Participation in an on-call, out-of-hours rota</li></ul>About the Role: We're looking for a passionate Supported Housing Worker to join our dedicated team, supporting individuals with complex needs who may have experienced trauma, mental health challenges, substance misuse, domestic abuse, or involvement with the criminal justice system. You'll be working within a dynamic service that offers medium to high-level support, tailored to each person's unique journey. With a caseload of up to 10 clients, you'll build meaningful relationships, deliver person-centred support, and empower individuals to recognise their strengths, grow in confidence, and move towards independent living. If you thrive in a role where every day brings new challenges, and you're ready to be part of a team that truly makes a difference-this could be the opportunity you've been waiting for. Responsibilities include: <ul><li>Create and deliver personalised support plans and risk assessments to help clients thrive.</li><li>Champion safeguarding by following policies and procedures to keep everyone safe. </li><li>Empower clients by offering advice, information, and support to connect them with the right services. </li><li>Maintain accurate client records using our system, INFORM.</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Able to build effective relationships with clients and services.</li></ul>There are many great reasons to join our team! <ul><li>Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan</li><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>Reflective Practice sessions from objective, external facilitators </li><li>For all the fantastic and valuable work you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services, Infrastructure Services, New Homes and Connected. We are now looking for a Resident Liaison Officer to join our Property Services pillar: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description Are you an experienced Resident Liaison officer looking for a new challenge? Or do you currently work in retail or care and your looking to use your customer service skills in a new rewarding environment? We are looking for candidates to promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise. Specific Responsibilities • Ensure that United Living HSE&amp;Q standards, operating processes, company policies and all legislative requirements are understood, implemented and adhered to at all times. • Learn and understand the United Way of working ensuring that the processes are complied with and adopted into your daily disciplines. Induct other employees in the process as required. • Act proactively to maximise comfort for all residents ensuring that any issues which arise are resolved quickly and effectively. Ensure that all residents can access and receive the best possible service. • Assist in the monitoring, evaluation and control of service performance. • Learn and understand the requirements of Total Mobile and ensure that this is adhered to at all times. • Demonstrate respect, sensitivity and discretion in a public facing role. • Coordinate and attend pre-start meetings with residents to carry out needs assessment, establish colour choices/styles and complete associated documentation, discuss how to prepare for the works to be carried out, health and safety matters and safeguarding issues etc. • Develop action plans arising from needs assessments through liaison with the client's representative and site management as appropriate. • Co-ordinate and attend all relevant Resident Liaison forums to develop relationships with key groups, to inform them of the work taking place, to understand their priorities, receive feedback and address any concerns they may raise. • Ensure effective and regular written communication and information is provided to residents throughout the course of works including pre-start documentation, issuing of notices (7, 14 and 28 day letters or as instructed by the client), information about the scope of works, associated timescales and any changes to the programme. • Ensure effective and regular communication with residents through the coordination and administration of contact lists, newsletters, meetings, daily visits, open days and group events etc • Create and maintain property diary, record and photograph the condition of white goods/working area for every property, before work commences, log details of daily visits and ensure that records are appropriately saved. • Ensure residents are provided with out of hours contact information. • Develop key client contacts to ensure that the residents are fairly represented and that service delivery is maintained at the highest possible level. • Resolve any escalated complaints and ensure that an effective Complaints and Customer Care Procedure are in place. • Carry out product training with residents as appropriate. • Contact residents post-completion to confirm satisfaction/address outstanding matters and ensure resident is aware of the 12 month defect liability process. • Work closely with the wider team to ensure that contract requirements and Key Performance Indicators are achieved. • Maintain effective working relationship with the Call Centre team ensuring that Customer Service is delivered at all times. • Monitor and record all complaints of alleged damage to resident's property or personal belongings, proactively investigating and resolving any concerns, ensuring complaints and proposed solutions are communicated to the management team. • Ensure Equality and Diversity Policies are in place and adhered to. • Work with Senior Resident Liaison Officer developing key initiatives and procedures to ensure best practices are shared within the organisation. • All other duties as assigned Qualifications • Over 2 years' experience in a customer service role, or similar. • I.T literate particularly Microsoft Office and Excel and keen to extend knowledge on software packages. • Well-developed verbal and written communication skills and the ability to work co-operatively with multi-disciplined groups. • Team player, but also comfortable working alone. • Understands the need for respect, sensitivity and discretion in a public facing role. • A valid driving licence. • Experience of Retrofit, Housing and/or Planned Maintenance - desirable, • Some flexibility of working hours may be required (evening meetings). • Self-Motivated, enthusiastic and calm under pressure. Additional Information If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Do you have experience supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you..... The Role We are looking for Bank Support Workers to join our growing Independent Living Services Team, supporting young people aged 16-18 under Local Authority Care across Bristol. This is an Ofsted regulated service, delivering support across several areas of Bristol. Shifts are on a rota basis and can include days, nights or sleeps. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. What You'll Do <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. Come and join a Charity focused on people rather than profit About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits <ul><li>Choose to work shifts available which suit you</li><li>Paid induction and ongoing training</li><li>£12.60 per hour </li><li>Accrue holiday pay for every hour your work</li></ul>Why choose CCP <ol><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Excellent training and support to help you excel in your role.</li><li>Be part of an organisation that delivers social value; check out our latest Impact Report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a> </li></ol> Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Bank Support Worker (Job ID 1005) Hours: Vary week to week, as and when needed Contract: Bank/Casual Agreement Location: Bristol Pay: £12.60 per hour Closing Date: 11:59pm 4th September 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. INDHP

Bank Support Workers - Independent Living Services (16-18 year olds)

Job Title: Community Engagement Officer Location: Worcester, Droitwich &amp; Malvern Contract: Full-Time Salary:from £28,000 Join our mission At Radfield Home Care, it's our mission to make ageing a more enjoyable and rewarding experience for all involved and our "Community Engagement officers" have a huge role to play in making this happen. The community engagement officer will play a key role in raising awareness of Radfield Home Care within local communities, building relationships with partner organisations, and supporting client growth &amp; staff recruitment through engaging local networking &amp; marketing activity. This role is focused on community-based engagement and digital communications to ensure our services are well promoted, understood, and accessible. You will help strengthen Radfield's reputation as a trusted care provider, ensuring our values and brand are visible across Worcester, Droitwich &amp; Malvern areas What You'll Be Doing Community Engagement: Identifying and building relationships with local groups, charities, healthcare professionals, and community organisations to promote Radfield Home Care's services. Events &amp; Outreach: Support the planning, promotion, and delivery of local events such as information sessions, coffee mornings, community day trips, and networking events. Content Creation: Creating content for social media, website and the local press to share stories, promote services, and highlight Radfield's work in the community. Brand Awareness: Distribute leaflets, posters, and other promotional materials across Worcester and surrounding villages to maintain a strong local presence. Administration: Keep accurate records of community contacts, enquiries, and event activity. Support the team through the creation of marketing and engagement reports. Who We're Looking For <ul> <li>A confident communicator who thrives on building relationships and networking</li> <li>A self-starter with experience in marketing, sales, PR or business development</li> <li>A goal-driven professional who enjoys working towards clear targets and KPIs</li> <li>Someone with knowledge of the care sector (preferred but not essential)</li> </ul>Why Join Us? <ul> <li>A rewarding career with a company that truly makes a difference in people's lives</li> <li>A supportive and values-driven team culture</li> <li>The opportunity to lead business growth in a high-demand sector</li> <li>Competitive salary</li> </ul>Make a difference in your local community Interested in joining the team? Department Care Operations Role Care Assistant Locations Worcester, Droitwich &amp; Malvern (Worcestershire)

Community Engagement Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Banbury - Primarily covering Banbury and the surrounding areas but on occasion the wider Cherwell area £34,531 - £36,348 per year plus £600 car allowance 37.5 hours per week - Monday to Friday - 9:00am to 5:00pm We have an opportunity for a Housing Officer to join the Cherwell Housing team. The patch will be based in Banbury and the surrounding area but on occasions cover will be required for the whole of the Cherwell patch which includes Bicester, Kidlington, Daventry and all surrounding villages. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. You will be working in a professional manner to resolve problems and improve services. Each day will involve working as part of a team to respond to resident tenancy related queries in person, email and telephone as well as addressing concerns involving residents homes, the environment and neighbour relations. The role of Housing Officer will include: <ul><li>Providing clear, proactive advice and support to tenants and leaseholders regarding their rights and responsibilities </li><li>Responding to enquiries and effectively resolving issues related to tenancies, leases, service charges, and occupancy</li><li>Playing a key role in fostering strong relationships with residents, ensuring their voices are heard and actively involving them in shaping the services and communities they live in</li><li>Monitoring the condition of properties and communal areas to maintain high standards of safety, cleanliness, and overall upkeep, ensuring residents enjoy a well-managed and secure living environment</li><li>Responding promptly to reports of anti-social behaviour and neighbour disputes, conducting thorough investigations, facilitating mediation, and taking appropriate enforcement action in line with policy and procedures</li><li>Collaborating with colleagues and external agencies and support services to ensure residents receive appropriate assistance, including safeguarding, financial support or wellbeing services</li><li>Collaborating with colleagues across service areas to support the organisation in meeting its compliance obligations, including fire safety, water hygiene, gas safety, and data protection</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions</li><li>Ability to build strong working relationships with internal and external customers</li><li>Excellent customer service and negotiating skills</li><li>Proven experience of good practice resident involvement activities</li><li>NVQ Level 3 in relevant area though may not be essential if you have relevant experience</li><li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li><li>Excellent communication skills both verbal and written</li><li>Working knowledge of relevant regulations and good practice</li><li>Occasional travel may be a requirement of the role, therefore a full valid driving license is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (rising to £36,348 after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 10 September 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

We are currently recruiting for a Void Officer to join our successful Neighbourhoods Housing Team and help deliver the best housing services in Tower Hamlets. We are looking for a highly motivated person who is committed to the very highest standards of customer care and Housing management to join our busy team as a Void Officer. About you - Support the delivery of an excellent void management service, contributing to meeting Tower Hamlets' performance targets through timely and effective actions. - Use internal systems accurately and consistently to update and monitor the progress of void properties and related tasks. - Assist in producing the Monthly Relets Report by gathering data on void turnaround times (short- and long-term) and highlighting any issues or observations to the Team Leader for further review. - Support colleagues through peer learning and information sharing, contributing to the team's skills development and continuous improvement. - Participate in team meetings and 1:1s to support the delivery of personal objectives and contribute to a culture of accountability and learning. - Demonstrate strong relationship management when liaising with prospective tenants to ensure a high standard of customer satisfaction during the lettings process. - Engage with residents and leaseholders' representative groups, helping to maintain positive and constructive relationships within the local community. - Work collaboratively with colleagues across Housing Management, HSC, Asset Management, and Repairs, ensuring smooth coordination of services related to voids. - Conduct property viewings, ensuring applicants receive full information about the property and local area, and that re-housing timeframes are met. - Arrange and carry out pre-vacating inspections, identifying required works and potential recharges in a timely manner. - Provide accurate data and updates to support performance reporting and ensure insights from frontline experience are shared with relevant teams. - Assist in marketing low demand properties, including arranging viewings and promoting features to prospective applicants. - Contribute to service improvement by participating in benchmarking activities and sharing feedback or suggestions that may lead to better turnaround and service quality. - Support coordination of TH response to new build units, assisting with allocation processes and tenant communication as required. - Undertake other reasonable duties, commensurate with the role, as directed by your line manager or the Head of Service. What we offer - 29 days paid holiday each year rising to 33 days with 5 years' service, plus bank holidays and 3 statutory/concessionary days - Hybrid working - A fantastic career-average pension scheme - Salary Sacrifice schemes - Amazing commercial discounts, including discounts at many gyms, shops and restaurants. - Your voice heard through our staff forum and various networking and support groups, including those for women and LGBT staff. - Working as part of an inclusive workforce, serving a vibrant and diverse local community - Newly refurbished offices, with free tea, coffee, and shower facilities - Interest-free season ticket loans Tower Hamlets Council is a recognised Disability Confident employer and can guarantee an interview to all disabled candidates meeting the minimum essential criteria for the role. We also pay a Community Language Allowance worth £50 per month to any member of staff who can provide services in community languages where this is required, such as Bengali and Somali. Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect. Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class. We welcome applicants interested in flexible working arrangements and also applicants who live in the borough. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

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