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The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role <ul> <li>The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues. The role also involves daily administration/client reporting. </li> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customers to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress.</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised.</li> <li>Update and provide compliance &amp; repair reports to client.</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress.</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings.</li> <li>All associated ad-hoc administrative duties.</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £28,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office. <ul> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li> <li>Update and provide compliance &amp; repair reports to client</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations Uxbridge Yearly salary £28,000 - £32,000 Employment type Full-time

School Facilities Manager Lift Maltings Spinks Lane Witham, Essex, CM8 1EP United Kingdom £5,269.05 + Wellbeing Cash Plan + Car Scheme + Pension Scheme (LGPS) + Additional Benefits Permanent, Part Time 5 hours per week, 52.14 weeks per year - with opportunities for overtime October 2025 Start Are you looking for a key role where you can ensure our fantastic school facilities are put to great use? We are seeking a proactive and organised Lettings Coordinator to join our team at Lift Maltings. In this role, you will: <ul><li>Coordinate and manage bookings efficiently.</li><li> Maintain a welcoming and professional environment for all visitors.</li><li> Ensure health and safety requirements are met at all times.</li><li> Act as a keyholder for the academy premises.</li></ul>About Lift Maltings Lift Maltings is an 11-16 academy based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the academy has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site. Visits to the academy are warmly encouraged. For an informal discussion about the post, please contact Julie Joiner, School Operations Manager, at <a href="mailto:jjoiner@liftmaltings.org" target="_blank">jjoiner@liftmaltings.org</a>. Closing date : 5th October 2025 Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: <ul><li>Career development and training: Access a wide range of statutory and developmental training to boost your career.<ul><li>Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.</li></ul></li><li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li><li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li></ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook, X, Instagram and Linkedin. Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads Job Description Brochure Safer Recruitment Statement

Lettings Officer

We are currently recruiting a Community Safety Officer to join us on a permanent basis. Are you passionate about making communities safer? We're looking for a dedicated Community Safety Officer to take the lead on high-level anti-social behaviour (ASB) cases, from initial investigation through to court proceedings. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul> <li>Carry out full investigations and enforce tenancy conditions with particular responsibility for higher level ASB and nuisance cases.</li> <li>Take witness statements. </li> <li>Complete onsite inspections and attend home visits.</li> <li>Work in partnership with external bodies such as the Police and attend meetings.</li> <li>Prepare cases for Court hearings in the civil court.</li> </ul>Requirements <ul> <li>Over 2 years experience in carrying out investigations and preparing cases for Court hearings in either the civil or criminal courts</li> <li>In depth knowledge of neighbour nuisance and the remedies available to landlords and tenants, including possession and injunctions etc.</li> <li>Extensive knowledge of Nuisance and Anti-Social Behaviour procedures and the law surrounding these.</li> <li>A qualification in a relevant subject would be advantageous, such as a HNC Housing Studies or relevant qualification.</li> <li>Up to date knowledge and understanding of the Anti Social Behaviour Act 2014 and The Housing Act and current developments in Housing, Landlord and Tenant law.</li> <li>Strong communication skills, both verbal and written.</li> <li>A strong team work ethic and the ability to motivate and encourage others. </li> <li>Good presentation skills in a wide range of settings. </li> <li>A full driving license in order to complete on site inspections and home visits.</li> </ul>Benefits <ul> <li>Starting salary of £37,125 up-to £40,580 per year </li> <li>£1,000 essential car user allowance per year plus mileage </li> <li>Social Housing Pension Scheme - up-to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership</li> <li>Agile and hybrid working </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Community Safety Officer

Accommodation Co-ordinator Department: Claims Management Employment Type: Permanent - Full Time Location: Stoke Description Davies Group are looking for an Accommodation Coordinator to join us who will be responsible for sourcing and booking emergency and long term accommodation and removals and storage for policyholders upon instruction from claims handlers, loss adjusters and direct insurance. Maintaining contact with all involved parties and monitoring dates and costs of accommodation in line with ongoing works. You will work from your own diarised WIP of claims, dealing with bookings, extensions, and invoices for each of these. You will work closely with our supplier network, corporate hotel chains, and estate agencies. Key Responsibilities <ul><li>Actioning accommodation instructions from claims teams via email (data entry onto our system)</li><li>Dealing with inbound and outbound calls to policyholders, hotels, estate agencies, and our suppliers</li><li>Sourcing and booking accommodation solutions to fit individual requirements</li><li>Appointing our supplier network to deal with accommodation and removals needs</li><li>Creating and issuing payment requests to Accounts</li><li>Creating and issuing invoices</li><li>Maintaining contact with the instructing party and policyholder throughout the life cycle of the accommodation</li></ul>Skills, Knowledge &amp; Expertise <ul><li>Customer-Centric Approach: As a great communicator, you'll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers. </li><li>Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes</li><li>Attention to Detail: Excellence lies in the little things. </li><li>Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.</li><li>Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills</li><li>Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.</li></ul>Job Benefits Career &amp; Purpose <ul><li>Davies Innovation Lab</li><li>Leadership training programme</li><li>Funding for professional qualifications </li><li>Thrive at Davies; learning opportunities</li></ul>Environmental &amp; Social <ul><li>The Davies Foundation</li><li>Local charity funding</li><li>Pennies To Heaven</li><li>Employee Resource Groups </li><li>Employee volunteering programme </li></ul>Financial Health <ul><li>Pension, 5% employee and 5% employer contribution</li><li>My Choices at Davies provides; High Street discounts and Financial wellbeing hub</li><li>Life assurance: x4</li><li>Refer a Friend</li><li>Cycle to Work Scheme </li><li>Lease car salary sacrifice</li><li>Davies Incentive Plan </li><li>Enhanced maternity, paternity and adoption pay</li></ul>Mental, Physical &amp; Emotional Wellbeing <ul><li>Wellbeing centre; move, munch, money &amp; mind focus</li><li>Discounts with 100's of UK retailers</li><li>EAP; 24/7 confidential helpline </li><li>25 days holiday, increases to 26 days after 5 years and 27 after 10 years</li><li>Flexible working; hybrid, work from home or join a collaborative office space</li><li>Dress for your day </li><li>Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage</li><li>Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan</li></ul>

Accommodation Co-ordinator

Band 7 Location: Birmingham Vehicle &amp; Fuel card included + Excellent Serco Benefits Working hours: Full Time You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering the Birmingham region and ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. Key duties: <ul><li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li><li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li><li>Report all property faults identified, correctly categorising them for appropriate response.</li><li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li><li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li><li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact - With approximately 20,000 asylum seekers and more than 5,000 properties you'll be delivering an essential service that touch people's lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. What we offer <ul><li>Pension up to - 6%</li><li>Vehicle &amp; Fuel card</li><li>Employee Assistance Programme</li><li>Chance to contribute to innovation in the public services</li><li>A company passionate about diversity and inclusion</li><li>Serco Benefits package safe and supportive culture</li><li>A company passionate about diversity and inclusion</li></ul>All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers

Housing Officer

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered. This is a field-based role and will require travel to our customers and properties in Thetford and surrounding areas. As a Housing Officer, you will deliver a supportive and proactive approach to tenancy management for our customers to ensure they can enjoy their home and sustain their tenancy. Working closely with our customers to understand their needs and where help is needed the most, enabling us to deliver outstanding customer service and make a real difference. You'll support you Housing Manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring that we are compliant with legislation and Flagship's policies and procedures. You're responsible for a case load, providing support to tenants with concerns including safeguarding, hoarding, property condition concerns and mental health support. Also assisting with the management of tenancy breaches and tenancy fraud. Applications are welcomed for the role of Housing Officer from those with exceptional communication skills with the ability to deliver complex and difficult messages in a simple and engaging way. You'll be to listen and empathise in order to act with our tenants' interest at heart. Also able to confidently prioritise and manage a case load based on urgency. You'll be educated to GCSE standard, or equivalent. You must also hold a full valid driving license. In return for your hard work, we offer a competitive salary of £32,660.15 per annum and a benefits package. Click here to see full benefits package. Please see the attached The Housing Officer The Part I Play Statement, , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Join us and be part of a team that's helping to shape better neighbourhoods every day. Job closes on 28th of Sept. About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Housing Department Samphire Homes Locations Mobile - Samphire Homes Yearly salary £32,660 Employment type Full-time

Salary - Competitive Salary Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.5 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. <ul> <li> A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays </li> <li> A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover </li> <li> Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements </li> <li> A comprehensive healthcare plan through our company-funded scheme </li> <li> MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions </li> <li> Best Doctors </li> <li> Salary Finance </li> <li> Wealth at Work courses </li> <li> Deals and discounts </li> <li> EVolve Car Scheme </li> <li> Employee Assistance Plan </li> <li> Mental health first aiders </li> <li> ShareBuy </li> <li> MORE Choices flexible benefits </li> <li> Enhanced parental leave schemes </li> </ul>Are you ready to play a leading role in shaping how we care for our environment, assets and communities in Merseyside for the next 25 years? We're looking for a forward-thinking leader to drive an industry-leading, place-based approach to environmental and asset planning within a dedicated county delivery squad. In this pivotal role, you'll be at the forefront of designing and delivering long-term county-based asset plans and outcome-driven strategies, ensuring they translate into meaningful action and feed into critical regulatory submissions, including price review and drainage waste management plan (DWMP). <ul> <li> Long-Term Planning &amp; Strategy: Coordinate the development of the county's long-term asset plan, translating regional strategies into county priorities and creating adaptive plans for a range of future scenarios. </li> <li> Regulatory &amp; Risk Management: Prepare county-level inputs for key regulatory submissions (DWMP, LTDS, Price Reviews) and ensure the business is ready for upcoming reviews. </li> <li> Performance &amp; Risk Management: Assess Operational, strategic, and regulatory risks, support AMP performance, and align short-term delivery with long-term ambitions. </li> <li> Technical Leadership: Act as strategic lead for key performance areas (e.g. flooding, water quality) or asset classes (e.g. pumping stations, treatment works), providing long-term asset performance forecasts and options analysis. </li> <li> Collaboration &amp; Partnerships: Work within the county squad, alongside AL&amp;S, Place-Based Planning and Risk Managers to inform decisions and build long-term partnership opportunities. </li> <li> Representation &amp; Influence: Sponsor strategic projects, support programme/project sponsors, and represent the company with external stakeholders on strategic issues. </li> </ul><ul> <li> Degree or postgraduate qualification in a science of environmental subject, or equivalent experience in managing wastewater operations. </li> <li> Ability to think strategically and apply this across all levels of the business. </li> <li> Strong understanding of wastewater operations, including modelling, catchment-based approaches and environmental considerations. </li> <li> Demonstrate knowledge of business finance and related procedures. </li> <li> In-depth awareness of how wastewater activities affect customers and key stakeholders. </li> <li> Strong analytical, project management, negotiation, influencing, and financial skills. </li> <li> Demonstrate the commitment to continuous learning and personal development to enhance role performance. </li> </ul>We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.

Strategic Asset Manager

Job Description Apprenticeship Housing Officer Permanent full time Grade 3: Grade 3 -£27,254 - £33,699 Are you ready to kickstart your career in the housing sector? We're offering exciting apprenticeship opportunities designed to equip you with hands-on experience, industry-recognised qualifications, and a clear pathway to a rewarding future. Whether you're passionate about, property management, housing legislation and helping to shape communities these roles provide the perfect blend of learning and earning. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with low level anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. As part of your apprenticeship program, you will need to dedicate one day per week to study for your apprenticeship qualification. Utilise mobile technology to deliver efficient and proactive customer service. Collaborate with various stakeholders to meet customer involvement objectives and manage stakeholders within a specified area, attending community meetings when necessary. Develop strong and effective relationships with customers, identify their needs and aspirations, provide targeted support, and use customer intelligence to enhance tenancy sustainability. Offer clear, supportive, and accurate social housing advice to customers, colleagues, and other stakeholders, including signposting where necessary, to ensure awareness of services and effective case progression and resolution. Work with customers to address and resolve issues and complaints, coordinating with the Customer Complaints Team to resolve escalated complaints as needed. Encourage customer participation in key decision-making processes through our Tenant involvement boards to ensure service delivery meets their needs. Keep accurate records using appropriate systems, ensuring the integrity and quality of Social Housing service data, to facilitate regular analysis and reporting as required. Take responsibility for organising your work, prioritising objectives to meet organisational goals, focusing on being self-directed with customers' needs and requirements as the primary consideration to improve the areas under your responsibility. Join a supportive team, gain real-world skills, and make a lasting impact in your community. Don't miss this chance to build your future-apply now and take the first step toward a career that makes a difference! About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Apprentice Housing Officer

Working for City Hall makes a difference to the lives of Londoners. Our staff are at the centre of long-term planning and development for our great city. Organisation: Greater London Authority Job title: Public Health Policy and Strategy Officer Reference: 1900 Salary: £52,305 per annum Grade: 8 Contract type: Permanent Contract details: Fulltime Team: GLA Group Public Health Unit Directorate: Communities and Skills Interview date: Week commencing 13th October 2025 Location: Union Street Application closing date: Sunday 14 September 2025 at 23:59 Communities &amp; Skills Collaborative, open, inclusive and fair - we work with and through partners to ensure Londoners can shape healthy, empowered and productive lives. Communities and Skills is led by Executive Director, Tunde Olayinka and is comprised of the following units: Civil Society &amp; Sport, Communities &amp; Social Policy, Group Public Health Unit, Skills and Employment and Health, Children and Young Londoners. About the team London has the potential to become the world's healthiest global city. The Mayor wants all Londoners to have the best opportunities to live a long life in good health. If we are to achieve this, we all need to play our part in tackling the causes of poor health, and we all need to commit to making London a healthier, fairer city, where nobody's health suffers because of who they are, or where they live. The GLA Group Public Health Unit is a shared service, established to ensure the GLA Group plays its part in keeping Londoners safe from threats to heath, preventing ill health, and reducing health inequalities. The Unit is hosted by the GLA and serves the Mayor, Assembly and GLA, TfL, MOPAC and VRU, LFC and OPDC. It works closely with the Health, Children and Young Londoners Unit to support the Mayor's voice on health, underpinned by the Mayor's statutory duty to develop a health inequalities strategy for London. The Units supports health in all policies and health resilience across the Mayor's strategies, mandates and delivery plans for the capital. About the role We are looking for an outstanding public health policy and strategy officer to support a portfolio of work that improves the health and wellbeing of Londoners. Your role will support the Public Health Consultants, each of whom will have their own portfolio of work with GLA group functional body stakeholders delivering the Group's agreed priorities, including the GLA Group 'Health in All Policies' (HiAP) programme and relevant Mayoral commitments. This post will be primarily focused on housing and planning related activity. Whilst experience in this area is an advantage, it is not a requirement. You will lead on drafting required documentation and briefings, developing, maintaining and ensuring delivery of project plans, planning and setting up meetings, liaising with a wide range of senior colleagues across partner organisations. We are a small team and you will also work closely with the GLA Group Director of Public Health and the wider team to deliver the Mayor's priorities this includes contributing to the health in all policies skills programme and health resilience work. This role is based at London Fire Brigade's Head Office (Union Street SE1 0LL). What your day will look like <ol><li>Support the implementation and embedding of the GLA Group Public Health function, including contributing to planning and project management of work. </li></ol> <ol><li>Lead, contribute to and coordinate input from others to projects and briefings, on behalf of the public health team, as relevant to the Public Health Consultants' portfolios. This could include identifying, monitoring, analysing and interpreting data and information from a wide range of sources under the managerial guidance of the consultant.</li></ol> <ol><li>Be responsible for the scoping and development of other related public health projects identified in response to changes in Mayoral policy and ambition, GLA Group priorities, government policy direction, changes in the health and care system, public health needs or in other relevant areas of public policy. </li></ol> <ol><li>Coordinate and contribute to various corporate processes, developing, maintaining and ensuring delivery of project plans as appropriate, planning and setting up meetings, liaising with a wide range of senior colleagues and, as part of a virtual team, working with partner organisations as required. </li></ol> <ol><li>Realise the benefits of London's diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London's communities, particularly in the context of the disproportionate impact of COVID-19 on some of those communities.</li></ol> Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: <ul><li>An understanding of the issues associated with working in a complex political environment and the ability to negotiate and broker consensus within an organisation. </li></ul><ul><li>Understanding of the public health system and public health principles and practice is desirable, although applicants with strong transferable skills and experience will be considered.</li></ul><ul><li>Substantial experience of co-ordinating work across a number of stakeholders working in a partnership environment, which could include public sector agencies, voluntary and community groups and the private sector. </li></ul><ul><li>Good drafting skills, with the ability to produce or contribute to the production of concise, clear papers (in Word and PowerPoint format) for a range of meetings, committees and Boards. </li></ul><ul><li>Experience of working in multiple-project programmes and ensuring they deliver results on target and within budget, with first-hand experience of negotiation and monitoring issues and risks and effective monitoring and evaluation processes/ systems.</li></ul><ul><li>A qualification related to public health, or equivalent related experience, is desirable.</li></ul>The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: <ul><li>Up to date CV </li><li>Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.</li></ul>Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345) As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to hear more about the role, the hiring manager Janani Arulrajah Consultant in Public Health GLA Group Public Health Unit, will be holding information sessions on Thursday 4th Sept 3-3.45pm and Tuesday 9th Sept 12-12.45pm. Please contact <a href="mailto:Susan.Crisp@london.gov.uk" target="_blank">Susan.Crisp@london.gov.uk</a> to attend. If you have any questions about the recruitment process, contact the <a href="mailto:glaopdcrecruitment@tfl.gov.uk" target="_blank">glaopdcrecruitment@tfl.gov.uk</a> who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview and assessment. The interview and assessment dates will be in week commencing 13th October 2025. A written test will be emailed to shortlisted candidates Monday 13th October in the morning for completion within one hour. Interviews will be later that week, in-person. Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact <a href="mailto:resourcingteam@london.gov.uk" target="_blank">resourcingteam@london.gov.uk</a>. The GLA is proud to be a Level 2: Disability Confident employer. We are committed to becoming a more inclusive and accessible organisation and creating a truly inclusive and accessible workplace and culture for our disabled staff. We have named Disability Equality as a key corporate priority within our EDI Strategy. We welcome and encourage applications from disabled applicants. Should you wish to opt into the scheme, please let us know during your application.

Public Health Policy and Strategy Officer

Do you have experience supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you..... The Role We are looking for Bank Support Workers to join our growing Independent Living Services Team, supporting young people aged 16-18 under Local Authority Care across Hereford. This is an Ofsted regulated service, delivering support across several areas of Hereford. Shifts are on a rota basis and can include days, nights or sleeps. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. What You'll Do <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. Come and join a Charity focused on people rather than profit About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits <ul><li>Choose to work shifts available which suit you</li><li>Paid induction and ongoing training</li><li>£12.60 per hour </li><li>Accrue holiday pay for every hour your work</li></ul>Why choose CCP <ol><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Excellent training and support to help you excel in your role.</li><li>Be part of an organisation that delivers social value; check out our latest Impact Report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a> </li></ol> Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Bank Support Worker (Job ID 1012) Hours: Vary week to week, as and when needed Contract: Bank/Casual Agreement Location: Hereford Pay: £12.60 per hour Closing Date: 11:59pm 3rd October 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. INDHP

Bank Support Workers - Independent Living Services (16-18 year olds)

Job Introduction From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £47,181 to £53,460 (pro rata for part time colleagues) from 1 December 2025. You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure An exciting opportunity has arisen for an experiences Social Worker to join the Homeless Intervention Team, to be the link worker with the hospitals and work closely with health colleagues to support those who are homeless and have complex health needs. This post is initially for 12 months. Role Purpose To work as part of a team of Social Workers, Social Care Practitioners, and other professionals, delivering high quality relationship and strengths-based interventions to people and families. To manage a workload of people within our statutory, legal and policy frameworks, professional standards (Social Work England) and our practice standards. To work in partnership with people, families, and colleagues across the system to contribute to the delivery and development of the high-quality services provided by Adult Social Care. To work in a way that is consistent with our corporate standards, priorities, strategy, values, and behaviours. Main Responsibilities To discharge the relevant statutory duties and BCP Council service objectives which relate to adult social care under the supervision, guidance, and direction of the relevant manager. To manage a workload appropriate to the primary function of the team, acting as the allocated practitioner or 'lead professional', where appropriate. To undertake appropriate strengths-based assessments, and participate in multi-agency, multi-disciplinary working, whilst taking a person-centred approach. To ensure that people are at the centre of their assessments and support plans and that all people and families are fully enabled to participate in planning and decision making concerning their own lives. To ensure that any complaints are managed in line with policy and procedure and that people and families have access to and are enabled to use available advocacy services. To participate in and contribute to the continuous improvement and development of our Adult Social Care Services, including providing mentoring, oversight and support to other professionals. To make, under the guidance of an appropriate manager, clear evidence based professional and financial decisions in accordance with policies and procedures. To ensure that work undertaken meets expectations as outlined in our quality assurance and performance management systems and practice standards. To co-design and implement individual support plans, with the person, their family and /or support systems. To undertake direct work with individual people and their families as part of an agreed plan, and within this promoting their health and wellbeing. To be the 'Lead Professional' for every person you work with ensuring timely, effective and efficient assessment, plan, management, and delivery of services to people and families. Where appropriate, chair professional and formal meetings in relation to people, e.g. multi-disciplinary meetings, conferences and where appropriate safeguarding and best interest meetings. Contribute to team's duty rotas, ensuring that people, professionals, and other members of the public are responded to appropriately and promptly. Be part of the team, participating in team meetings and supporting colleagues. Where qualified as an Approved Mental Health Practitioner, undertake Mental Health Act Assessments in accordance with statutory guidance. Maintain and further develop professional knowledge and skills through continuous professional development, reflective practice, and other development opportunities. The expectation of BCP Council Social Care that all professionally qualified staff will undertake relevant training to meet the statutory responsibilities of the BCP Council in line with the Professional Capabilities Framework and any relevant Knowledge and Skills Statements. Maintain knowledge of relevant research, government guidance, legislation and best practice in relation to people and families, and the specialist service area to which appointed. In accordance with professional case recording standards, maintain case records on local information recording systems and ensure these records are maintained in line with legislative requirements and our best practice guidance, policy and procedure. As appropriate, contribute to the training and learning of qualified social workers, social work students, other professionals, or providers to promote knowledge and skills and our wider sector and profession. As appropriate and/or necessary support / supervise another colleague. Uphold and promote anti racist and anti-discriminatory practice with people, families, colleagues and communities. Undertake any other duties as may be required from time to time commensurate with the level of post. The Ideal Candidate Experience with health services such as working alongside Hospital colleagues and systems Safeguarding Adult trained to be able to undertake S42 Enquiries Experience with working with other council services such as housing Knowledge of partner agencies who work within the Homeless MDT For further information on this post please contact Jon Gossling Team Manager on 01202 127659 or Stacey Connors Service Manager on 01202 093501 Interview date - 8th October 2025 About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. From 1 December 2025, we're proud to introduce a new Pay and Reward package, shaped through close collaboration with our trade union partners. This marks a significant step forward in how we recognise and reward our colleagues, reflecting our commitment to creating a modern, inclusive, and supportive workplace. Our enhanced offer includes fair and transparent pay, modernised terms and conditions, and a comprehensive benefits package designed to attract and retain talented individuals. Whether it's flexible working, wellbeing support, or opportunities for career progression, our new approach puts people first- we're excited to welcome new colleagues into a Council that's evolving to meet the needs of both our workforce and our communities. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Social Worker - Homeless Intervention Team - 12 month Fixed term contract

The Vacancy WPS are looking for two experienced Resident Liaison Officers to support our planned decarbonisation works across social housing sites in the Leamington Spa, Coventry, and Warwickshire areas. Key Responsibilities: <ul> <li>Act as the main point of contact for residents throughout the delivery of planned works.</li> <li>Ensure clear and consistent communication between residents, site teams, and project managers.</li> <li>Support the delivery of retrofit and decarbonisation programmes, ensuring minimal disruption to residents.</li> <li>Handle queries, complaints, and feedback with professionalism and empathy.</li> <li>Maintain accurate records of resident interactions and project updates.</li></ul>️ Project Scope: <ul> <li>Social housing retrofit and energy efficiency upgrades</li> <li>Net zero and decarbonisation initiatives</li> <li>Multi-site planned works delivery</li></ul>Ideal Candidate: <ul> <li>Proven experience as an RLO in planned works, ideally within the social housing sector</li> <li>Strong communication and organisational skills</li> <li>Ability to travel between sites across the region (driving license is a must) </li> <li>Understanding of retrofit and decarbonisation processes is highly desirable</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident liaison officer

Are you passionate about delivering high-quality housing services and making a real impact in your community? We're looking for a dynamic and proactive Property Management Officer to oversee a diverse portfolio of properties and lead on all aspects of property management. From tenancy coordination and maintenance oversight to compliance and customer service, this role offers variety, responsibility, and the chance to be part of a forward-thinking team. Please click on the links below to view the job description and person specification. A CV template is available if you do not already have a CV. We believe great services start with great people - and that means building a workforce that reflects our community. At Telford &amp; Wrekin Council, everyone belongs, and every voice matters. What we offer: <ul><li>We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.</li><li>Flexible working &amp; career progression</li><li>Local Government Pension Scheme</li><li>Staff discounts &amp; salary sacrifice perks</li><li>Free parking &amp; confidential wellbeing support</li><li>Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.</li></ul>Find out further information about working at Telford &amp; Wrekin Council including our full list of benefits. Please note: We do not hold a sponsorship licence for visas. Attached documents job description and person specification

Property Management Officer

Job Description The Guinness Partnership are seeking a dynamic &amp; mission-driven Independent Living Manager to manage our support service across The Home Counties, The South East &amp; The South Coast. Reporting to the Head of Independent Living, you'll be directly responsible for overseeing and monitoring the delivery of intensive housing management services in several Guinness housing schemes whilst managing a team of Independent Living Advisors working on site. You will be in a team with other Independent Living Managers who fulfil the same role in locations across the UK. Flexibility is key as we require someone that is comfortable with an agile working arrangement and can travel between various schemes in areas such as Milton Keynes, Newhaven &amp; Lewes, Essex and Surrey. Key Responsibilities <ul><li>Team management: You will manage and develop a team of Independent Living Advisors, ensuring they provide a high quality, responsive and person-centred service that meets the needs of our residents including: health and wellbeing, health and safety compliance and emergency protocols. </li><li>Performance &amp; reporting: You will monitor the service against key performance indicators &amp; produce monthly written progress reports. </li><li>Team development: You will train and develop a strong staff team, motivating them to embrace the Guinness service style and manage any performance issues as required.</li><li>Stakeholder engagement: You will work closely with key agencies and local businesses to positively promote the aims of the service and encourage support from partners in the community where appropriate.</li><li>Resident satisfaction: You will be a great relationship builder to ensure our residents receive the best service possible.</li><li>Planning and prioritising: No two days are ever the same and you will have a busy schedule so good time management is essential.</li></ul>Role Criteria Essential: <ul><li>A full UK driving licence and access to your own vehicle. </li><li>Demonstrates a sensitive and supporting approach to vulnerable people.</li><li> Ability to work successfully with a diverse range of customers and partner agencies.</li><li>Commitment to, and a good understanding of, services that enable people with support needs to live as independently as possible.</li><li>Good communication skills, including interpersonal, written and computer literacy.</li></ul>Desirable <ul><li>Relevant professional qualification in social care or housing.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. 1st stage interviews for this role will be held via teams on Wednesday 1st October 2025. Please note: This position will require a basic DBS check which will be paid for by The Guinness Partnership. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Manager

About the role We're looking for a dedicated and compassionate Housing Officer to join our team supporting the management of temporary accommodation, including units provided under the Rough Sleeper Initiative (RSI) and specialist pathways. This role also involves working with individuals with complex needs, referred by Children's and Adults Services, helping them to sustain safe, secure housing. In this rewarding position, you'll take responsibility for tenancy and propertymanagement across a range of accommodation types, including RSI units, TemporaryAccommodation, and Specialist Units. You'll collaborate closely with colleagues across Housing Options, Housing Register and Lettings, Housing Strategy, Adult andChildren's Social Care, and a variety of support providers to help vulnerable clients rebuild their lives and move towards long-term housing solutions. If you're practical, empathetic, and motivated to make a real difference every day, we'd love to hear from you. What you'll be doing: Managing tenancy and licence agreements for all types of temporary accommodation Ensuring properties are safe, compliant, and maintained to a high standard Supporting tenancy sustainment and promoting independent living skills Liaising closely with support services, social care teams, and partner agencies to wrap support around residents Managing tenancy breaches, safeguarding concerns, and property-related risks appropriately Facilitating timely move-ins and move-on, working with Housing Options and the Rough Sleeper Project Group Contributing to service improvement by helping shape policies, procedures, and system processes What we're looking for: <ul> <li>a passion for supporting vulnerable individuals and preventing homelessness</li> <li>good tenancy management, property management, and customer service skills</li> <li>the ability to build positive working relationships across a wide range of partners</li> <li>a flexible, practical, and resilient approach to working in a dynamic environment</li> <li>access to a vehicle and a full UK driving licence (essential for this role)</li></ul>Experience in housing management, homelessness services, or working with rough sleepers would be helpful, but if you have the right attitude, empathy, and a commitment to learning, we will support you to build the skills needed. Further Information For an informal chat about the role, please contact Miriam Smith , Team Leader Temporary Accommodation by email at [email protected]. This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. About Us At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future. We: <ul> <li>provide essential services that support over 380,000 residents </li> <li>work in partnership to make a real difference </li> <li>value every role and the impact it has on our communities </li> <li>support our employees to grow, develop, and thrive </li></ul>You will: <ul> <li>be part of a team that works together for a better Dorset </li> <li>have access to a range of benefits and support </li> <li>have access to range of training opportunities which will help with your personal development and career progression </li></ul>We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve. We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible. If you need any reasonable adjustments, just let us know on your application. This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement. If you're passionate about making a difference, we'd love you to join us. Find out more about how to apply.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Sykes Court in Lindley. Sykes Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. Hours: 35 hours per week Monday to Friday. We can be flexible around school hours. Salary: £24, 333.93 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Hanna Court in Handforth. Hanna Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food and beverage items on park</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

Accommodation Manager

Location: Oldham/Tameside Salary: £28,000 per annum Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC) in the North West. Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a Housing Officer to join our dedicated team in Oldham/Tameside area. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul><li>Conducting monthly property inspections to ensure compliance with AASC standards.</li><li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li><li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li><li>Performing minor property repairs, using the tools and training provided.</li><li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li><li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Apply Please click on the apply button to be taken to our careers website Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.

Ending Homelessness in Enfield Our homelessness service is focused on homelessness prevention, reducing temporary accommodation and ending street homelessness. Our Housing Advisory Service delivers sustainable housing outcomes for Enfield residents through a range of services, including data-driven early intervention, community outreach, specialist practice teams and a street homelessness service. We are seeking proactive, outcome focused people to join our Street Homelessness Service. The Street Homelessness Service has been set the ambitious target to end rough sleeping in Enfield. Sustainable Housing Support Worker - Secondment/Fixed Term role until March 2026 We are recruiting for a Sustainable Housing Support Worker, to work within the Street Homelessness Accommodation Team, part of the Street Homelessness Service. The Street Homelessness Accommodation Team provide housing related support services to former rough sleepers across several distinct supported housing projects including - Housing First, Dispersed, and Shared Accommodation. The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. You will have a solid understanding of safeguarding practices .for vulnerable households, as well as the drive to empower tenants to maintain their tenancies, engage with support services via our mulitdiscpliary partnership process, and move on into longer term appropriate accommodation. This is a fantastic opportunity to join an innovative and inspiring service aimed at ending rough sleeping in Enfield. Contact Details If you would like to know more about the role, please contact Selwyn Albert on 07356 141457 for an informal discussion If you have any difficulties accessing this information, please contact Vickie McGrath at <a href="mailto:vickie.mcgrath@enfield.gov.uk" target="_blank">vickie.mcgrath@enfield.gov.uk</a> or at 020 8132 1053 We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. - 1 month paid sabbatical for Children's Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. Meridian Water | A major 20 year regeneration programme led by Enfield Council. Bringing 10,000 homes &amp; 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

Sustainable Housing Support Worker

The Vacancy At Amplius, we're on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment. In our Housing Officer role, you'll provide a high-standard, customer-focused housing service within a defined geographical area, ensuring compliance with Amplius policies, actively engaging residents in service delivery and neighbourhood involvement, and working collaboratively with local partners to enhance the quality of life in the community. Location: Hybrid - with travel across Birmingham, Nuneaton and Walsall with a minimum of 1 day per week in an office. Salary: Up to £38,730.23 per year Contract: Permanent Your week: 36.25 hours p/week (Monday to Friday, 9am - 5.15pm with a 1-hour break) Snapshot of your role This is what your day will look like as our Housing Officer: <ul> <li>Work alongside the Lettings Team and Property Services Team to lead on all new lettings from point of successful application and pre-tenancy to tenancy terminations and through the void process ensuring that key performance indicators in respect of re-let times and void loss are achieved and exceeded.</li> <li>Effectively manage starter tenancies in accordance with Amplius' policy and procedure; complete new tenant visits to ensure the tenant has moved in and is complying with the terms of their tenancy. If necessary, engage with our Tenancy Enforcement Team to initiate legal action for any breaches of tenancy, attending court and evictions as required.</li> <li>Be the lead in respect of managing and reviewing complaints of anti-social behaviour, race and hate crime incidents and hoarding in accordance with Amplius' policy and procedure and working alongside the Tenancy Enforcement Team and ASB specialists within that team.</li> <li>To ensure that potential safeguarding issues involving both adults and children are identified and managed in partnership with other agencies.</li> <li>To support tenants who have suffered domestic abuse, working proactively with other agencies to advise and protect victims.</li></ul>Your toolkit for success To thrive in our Housing Officer role, you'll need: <ul> <li>Knowledge of Housing Law and experience of practical application of legislation and legal processes.</li> <li>Ability to demonstrate effective partnership working that has yielded successful results for both the business and customer(s).</li> <li>Can prioritise workloads and is able to meet set deadlines.</li> <li>A good working knowledge of IT applications such as Word, Excel, email and Microsoft Outlook</li> <li>Able to work on own initiative and as a flexible team member, willing to support colleagues and take on varied tasks.</li></ul>Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Perks of working at Amplius <ul> <li>28 day's annual leave plus bank holidays, with the ability to carry over allowance and purchase more</li> <li>Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary</li> <li>Paid professional subscription for membership fees relating to your role</li> <li>Employee Assistance Programme offering free wellbeing tools, free flu jabs and more</li> <li>Health cash plan giving cash back for everyday health checks such as optical and dental</li> <li>Cycle to Work and Electric Car Lease schemes</li> <li>High street, holiday and gym membership discounts</li> <li>Plus lots more once you join!</li></ul>The important stuff We're dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Have any questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Resident Liaison Officer

A bit about the role ... We are currently looking for dynamic Resident Liaison Officers/ Tenant Liaison Officers with a Social Housing background to join our ever-growing team here at Connollys! We are currently recruiting for a number of positions across the North West. A bit about us ... Connolly is a leading construction refurbishment and development company, with family values at our core. We operate within the social housing sector, providing holistic housing services to local authorities and housing associations throughout the Northwest, North Wales and West Yorkshire What you will be responsible for... <ul><li>Liaising with residents about the works being undertaken on their property</li><li>Contacting neighbourhood housing associations and establishing working relations with them</li><li>Attending and chairing tenant forum meetings to advise tenants of works being carried out</li><li>Monitor customer complaints and resolve any potential issues</li><li>Monitor customer satisfaction</li></ul>Ideally the successful candidate will have previous experience of working in a social housing or customer service environment with residents and leaseholders whose homes are undergoing works. What we'd like from you... <ul><li>Must be an excellent communicator and a natural problem solver with excellent interpersonal skills</li><li>Must be confident polite and courteous when communicating and building relationships with residents, clients, and site operatives</li><li>Must be able to work independently as well as being a team player</li><li>Excellent organisational skills and a strong work ethic</li><li>Good IT skills with competency at Microsoft Word and Excel</li><li>Must hold a full clean driving licence</li></ul>What we'll give you ... This is a great opportunity to work for a family business that is experiencing strong growth within the Social Housing Sector, supported by a strong diverse senior team. At Connolly Ltd, we know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement plus other benefits including training and development. Ready to join Team Connolly? If you are interested in this role we would advise applying immediately to avoid disappointment. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

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