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About Us Job Title - Community Engagement Officer (Richmond) Salary - £36,432 - £44,147 per annum Permanent - Full Time Richmond Civic Centre, Twickenham, London Objective of role Are you enthusiastic and do you believe in the power of communities to effect change? Would you like to create positive change in the local communities of Richmond and Wandsworth borough through the role of working for local government and wider partners to listen and respond to residents? If so, this exciting and demanding role may be for you. This role sits within the corporate centre of Richmond Council, to play a key role to deliver the community engagement programme that seeks to inform, involve and engage residents. As a part of the approach towards a 'localised' engagement programme, action has already been taken to ensure that engagement with residents in their local area is genuine, meaningful and ongoing. The role will deliver on the Council's Community Conversation and Outreach Programme, which includes the co-ordination of up to nine in-person Community Conversation events which will be hosted by Ward Members and provide an opportunity for local residents to meet with them to discuss local issues. About the role This role will also focus on engaging residents who are less heard or are covered by the nine protected characteristics as set out in the Equality Act, 2010 and additionally those who are financially insecure. This work will be focused with the priorities being agreed with colleagues in Adults Social Services, Public Health and Achieving for Children. You would be joining an established team which has led some high-profile engagement events and outreach activities. You will build on these foundations and our highly regarded track record and as part of a growing and dynamic team we will together continue to make an impact in the local community and work together to hear from underrepresented groups. You will work alongside officers from across the council and build on existing partnerships, bringing an innovative approach to draw interest into your projects. Essential Qualifications, Skills and Experience This role co-ordinates engagement and partnership activity with Richmond's communities. You will need to be able to articulate key messages from the Council's engagement strategies, reaching out to wide audiences and encouraging involvement in reaching residents across the borough. This will involve the co-ordination of public events (both in person and online), seminars, and sharing communications, as well as evaluating the same. You will be strong at developing and delivering engagement plans on multiple priorities, with skills in stakeholder engagement, event co-ordination and administration will be key to this role. You will be confident making arrangements in person, by phone and online. You will present to groups and attend events, sometimes in the evening or at weekends. You will also work with elected councillors. This role is in the Community and Partnerships Department working closely with the Voluntary Sector and Partnership teams. The Community and Partnerships Department works across Richmond and Wandsworth borough to engage with residents, voluntary groups and key stakeholders, building relationships and developing strategies to tackle key issues. You will need to be flexible in how you work and regularly re-prioritise what you work on. You need to have good analytical skills and be a strong report writer. You will also be able to translate complex issues into short, community focused messages which you can communicate both in writing and by presenting to groups. Indicative Recruitment Timeline: Closing Date: Monday 12th May 2025 Shortlisting Date: week commencing 19th May 2025 Interview Date: weeks commencing 26th May and 2nd June 2025 Useful Information: Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). This campaign is anonymised. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Community Engagement Officer

Salary and grade: £32,367 per year, Grade 4 (subject to grade evaluation) Contract type: Permanent Hours: 37 hours per week Location: Hybrid/Abbey House, Abingdon Closing Date: Sunday 11 May 2025 (midnight) About the role and what we're looking for The community safety officer is a key role in the community safety team, working with partners to support the South and Vale Community Safety Partnership (CSP) and keep our communities safe. Main duties and responsibilities • Lead on anti-social behaviour (ASB) case management: o act as the first point of contact for residents who report ASB and hate crime to the councils, manage the response and record reports on the appropriate council systems; o utilise the district council/CSP tools set out in the Anti-Social Behaviour, Crime and Policing Act 2014 to respond to ASB in South and Vale; o organise, support and participate in ASB case conferences and action planning, including chairing meetings; o co-ordinate and chair regular neighbourhood ASB meetings, record and monitor actions and ensure they link effectively with wider partnership working; o provide information relating to ASB for the CSP, councils and other interested parties. • Lead on local community safety projects that support the CSP's priorities (e.g. ASB, serious violence, violence against women and girls): o carrying out Environmental Visual Audits (EVAs) with partners; o analysing crime data and other sources of relevant information (including outcomes from EVAs) to identify relevant projects; o researching best practice both locally and nationally to inform projects; o delivering projects with partners within local communities; • Co-ordinate CSP subgroups (including producing papers, minute taking, chairing meetings and monitoring delivery of actions). • Promote the performance of the community safety team to a wide range of stakeholders through a variety of channels including social media. • Provide advice to council teams and partner agencies on community safety matters. • Undertake such other projects and duties as may be required from time to time. Your essential skills, knowledge, and experience • strong analytical and problem-solving skills • good report writing skills • experience of project management • good IT skills including MS Word, Excel, PowerPoint, Internet and email • ability to work under pressure and meet tight deadlines • proven team working skills excellent interpersonal and communication skills - the ability to work with a wide variety or people • able to chair meetings • full driving licence and access to a vehicle You will be required to live within a reasonable commuting distance to the districts. (Although the councils are offering hybrid working arrangements, due to the nature of this role living within a reasonable commuting distance of the districts is an essential requirement.) Your essential qualifications • educated to A level or equivalent standard If you have the following experience or qualifications - it's a bonus • an understanding of community safety work and legislation • experience of partnership working • experience of dealing with ASB cases The benefits we offer • A basic 25 day annual leave per annum, rising to 29 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year. • Flexible working and annualised hours - a flexible approach to work that our employees love! • Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April. • A generous career average pension scheme which includes life insurance of three times your salary • No car park costs as there's ample free parking available • The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work • Various schemes to keep you healthy (reduced gym membership, free swims, contributory medical schemes, wellbeing appointments, free eye tests for DSE users, after work sports clubs and more) • We give you two days per year to volunteer within the local community. Interview dates: 19 &amp; 21 May 2025

Community Safety Officer

Job Description Salary range: £33,912 - £35,982 p.a. inc. London weighting Contract: Fixed term - 12 Months Hours of work: 36 hours per week Location: Civic centre and Remote working Help support a vibrant housing management service. Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post This is an exciting opportunity to join a dynamic housing support team &amp; help drive forward the services of the housing management department at Brent Council. The post holder will be working closely with other service teams within the Housing department to deliver core administrative functions such as, processing invoices, raising purchase orders, triaging customer requests &amp; complaints and managing subject access requests from residents. The Person We are looking for a very organised individual with excellent time management skills. The successful candidate will be able to show they have the ability to manage multiple workstreams, think outside the box to resolve enquires &amp; requests and confidently show capability of working both within a team and independently. Desirably you would have experience of using Oracle to manage purchase orders &amp; invoices with an understanding of Account payables processes but these are not essential. Closing date: Sunday 4 May 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Housing Support Officer

Neighbourhood Officer Brent &amp; Harrow Up to £37,000 plus paid business mileage Own Vehicle Required Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde's commitment to improving customer service, Building Safety &amp; improving neighbourhoods, the Neighbourhood Officers goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities <ul><li>Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.</li><li>Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.</li><li>Provide a proactive front-line service to customers.</li><li>Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.</li><li>Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.</li><li>Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.</li><li>Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.</li><li>Maintain accurate records, documentation, and databases related to property management activities.</li><li>Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.</li></ul>Essential Qualifications and Skills <ul><li>Previous experience within a site-based Neighbourhood or Housing position.</li><li>Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.</li><li>Excellent communication and interpersonal skills for effective stakeholder engagement.</li><li>Attention to detail and ability to maintain accurate documentation.</li><li>Problem-solving skills to address maintenance and tenancy issues.</li></ul> Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package.</li><li>Volunteering days</li></ul>At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

Job summary Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. Key Responsibilities: <ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li></ul>Main duties of the job About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability.You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. About us Our offerA competitive salary alongside a range of benefits including: <ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities</li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li></ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submissionInterview date: TBA Job description Job responsibilities Please see the attached job description and person specification for a Social Worker to find out more about the duties required. Job description Job responsibilities Please see the attached job description and person specification for a Social Worker to find out more about the duties required. Person Specification Qualifications Essential <ul> <li>Please see the attached job description and person specification for a Social Worker to find out more about the duties required.</li> </ul>Person Specification Qualifications Essential <ul> <li>Please see the attached job description and person specification for a Social Worker to find out more about the duties required.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Reading Borough Council Address Civic Offices Bridge Street Reading Berkshire RG1 2LU Employer's website

Senior Social Worker - Advice and Wellbeing Hub (Homelessness)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Norton Court, Leighton Buzzard, Bedfordshire. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £17,908.61 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Estates Co-ordinator Wycombe Hospital, High Wycombe Full time - 37.5 hours per week Salary - up to £26,000.00 depending on experience plus Serco benefits. Serco are recruiting for an Estates Co-ordinator to join our team based in Wycombe Hospital. This role will be to support Serco's Estate team in allocation, delivering, closure of planned and reactive maintenance works on site in an accurate, compliant, well organised and professional manner. To understand the technical nature of both compliance and remedial works requirements ensuring resolution of all elements. An integral element of this role will be working closely with the Concept Evolution CAFM system to ensure full compliance across the contract. About us: Buckinghamshire Healthcare NHS Trust provides nationally recognised services focusing on providing the right care, in the right place, at the right time. Wycombe is one of the Trust's acute hospitals and its main site for planned (elective) surgery. It also provides specialist treatment for patients with heart conditions, strokes, cancer and urological conditions and has an Urgent Treatment Centre, all staffed by a dedicated team of healthcare professionals. The hospital design combines several buildings from traditional to modern facilities with a commitment to high-quality patient care. Serco, in providing hard FM services to part of the Trusts estate through a site-based team provides outstanding, person-centred care that is both effective and dependable. We are eager to grow this amazing team by welcoming positive and skilled individuals who are seeking opportunities in their preferred fields. Main Accountabilities: <ul> <li>Responsible for supporting the allocation and delivery of the Estates planned and reactive maintenance service using the CAFM system</li> <li>Responsible for ensuring that the resources required to undertake planned or reactive works are efficiently utilised and allocated in accordance with contractual priorities.</li> <li>Responsible for ensuring proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.</li> <li>Responsible for ensuring all planned and reactive maintenance tasks are accurately and completely closed, with the required evidence, on the CAFM system.</li> <li>Responsible for supporting the schedule of planned activity for statutory compliance is correctly upload within the Planned maintenance programme.</li> <li>To understand the technical nature of the work we undertake.</li> <li>To assist driving performance and efficiency.</li> <li>To answer incoming calls (and emails) for Estates (between 0800 - 1700 weekdays) in a friendly and professional manner, updating the Helpdesk and CAFM system and allocating reactive jobs, providing updates and technical detail to requesters.</li> <li>Log Estates requests and providing assistance to the helpdesk as required.</li> <li>Review compliance and PPM technical paperwork, upload and close when all contract requirements are met, log remedial works and track completion within the appropriate timeframes</li> <li>Responsible for purchasing and procurement for Estates teams through Guided Buying and purchasing systems. Appropriately raise purchase orders in line with Serco policy and in line with delegated authority levels. Ensure relevant invoices are correctly receipted.</li> <li>To support and take notes in meetings, either face to face or via Teams as required.</li> <li>Manage the Estates filing systems, and any other ad-hoc administration requests as required.</li> <li>Support or deliver the production of reports and activities in support of contract governance as requested.</li> <li>Provide administration support.</li></ul>What you'll need to do the role: <ul> <li>Previous experience working within a similar FM role or environment</li> <li>Technical understanding of building services </li> <li>Excellent communication skills - builds strong relationships within the team and across the contract. Possesses excellent written and verbal communication skills</li> <li>Highly detailed, conscientious and delivery focused</li> <li>Excellent organisational ability with superior time management skills and the capacity to work independently to deliver results with initiative, responsibility and discretion</li> <li>Demonstrates a flexible approach to work, is self-motivated with the ability to juggle multiple priorities</li> <li>Excellent IT skills, particularly in MS Outlook, Excel, Powerpoint and Word.</li> <li>Concept Evolution or CAFM experience is desirable, however full training will be provided</li> <li>Able to understand purchasing systems </li> <li>Attention to detail </li> <li>Able to communicate well with the various parties involved with the delivery of planned and reactive maintenance i.e. in-house supervisors and maintenance staff, contractors, clients, Facilities colleagues in Serco, UHSB and the Trust.</li></ul>What we offer <ul> <li>Up to 6% contributory pension scheme. </li> <li>25 days annual leave plus bank holidays. </li> <li>A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. </li> <li>Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. </li> <li>A fantastic culture and supportive team where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion. </li> <li>Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. </li> <li>Interesting and enjoyable work. </li> <li>Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. </li></ul>About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Estates Co-ordinator

Job Description Salary range: £53,607 - £56,646 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic Centre and The Turning Point An excellent offer... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post At Brent, we have an established specialist service to assist single people and childless couples facing homelessness. This is a fact paced and dynamic service and we recognise housing solutions are not the same for everyone. You will manage a frontline service and a team of officers responsible for delivering high quality service to single people, many of who have complex needs. Your team will manage a caseload and determine options suitable for applicants whilst managing service user expectation. Due to the variety of housing needs and pathways for individuals, we have specialised housing pathways and you will take a lead on one of these pathways if successful. You will lead and provide support and guidance to officers, ensuring that duties under homelessness legislation are fulfilled. You will develop your team to work flexibly with applicants as we recognise that no two households are the same. The Person You must be able to demonstrate comprehensive knowledge and understanding of homelessness legislation and case law, coupled with hands on experience of preventing homelessness and making statutory decisions. You will have a thorough understanding of prevention and relief options for single homeless people, extensive experience of preventing homelessness successfully with excellent negotiation skills. You will be experienced in people management and leading a team to successful outcomes. A people focussed person, you will be passionate about customer service and take pride in delivering an excellent service. You will be highly motivated, passionate, ambitious, able to motivate your team and ready for a new challenge. Closing Date: Sunday 27 April 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Single Homelessness Prevention and Relief Team Leader

About Us Community Engagement Manager £49,939-£60,515 Permanent Full Time Richmond Civic Centre, Twickenham, London Are you enthusiastic and do you believe in the power of communities to effect change? Would you like to create positive change in the local communities of Richmond and Wandsworth borough through the role of working for local government and wider partners to listen and respond to residents? You will lead Richmond and Wandsworth Council's ambitious programme of community engagement, participation and building community capacity with residents and wider partners. You will continue our work on forging a strong and positive relationship with residents, co-designing our approach and culture in how we understand and engage better with residents and increase their participation. You will take forward key engagement programmes such as the Community Ambassador programme and Community Conversations in Richmond, whilst working to support colleagues and the broader agenda of community involvement and engagement in Wandsworth. As a representative of the Council in relation to local communities you will inspire trust and confidence in others, demonstrate an ability to listen and be highly responsive to issues, concerns and opportunities. About the role: This is a senior management role within the Community &amp; Partnerships team. You will have the opportunity to be part of a growing and high-profile service area, which has benefitted from additional investment from the Council as it has successfully and positively built stronger relationships with the VCS, wider partners and residents. This role requires strong leadership and negotiation skills to work with a broad range of different stakeholders. You will use your leadership skills to solve complex issues and find positive solutions. The role requires excellent communication and interpersonal skills with a sound understanding of community participation strategies and the operating environment for local Government, including opportunities and challenges. You will be required to take a proactive role in leading and guiding internal and external stakeholders in achieving the outcomes of this role and be able to represent the Council to residents and stakeholders. Effective project and people management skills are essential. Key components of this role are: <ul><li>Energy, enthusiasm and commitment to helping individuals and communities take action to improve their local areas.</li><li>Providing strategic leadership in the development of systems that strengthen, support and value the voice and contribution of residents and communities across the boroughs of Richmond and Wandsworth. </li><li>Demonstrable experience in designing and delivering effective engagement and participation strategies, that shape local decision making and co-designing programmes with internal and external partners </li><li>Delivering complex projects, within a political and public facing environment to demanding timescales </li><li>Experience of working with Councillors or other levels of government to support development of their proposals </li></ul>This post will have a greater focus on the London Borough of Richmond upon Thames as the operational split of the post is 80% Richmond and 20% Wandsworth. This role will therefore be predominately based at Richmond Council offices as well as out in the community, engaging with and maintaining a high level of visibility amongst community partners and internal stakeholders. The role is a permanent full-time role and available immediately. Essential Qualifications, Skills and Experience You will need to bring a strong working knowledge of successful approaches to community engagement, participation and capacity building, this experience could come from within a Council, statutory service or from within a voluntary or community group. You will also bring direct or transferrable skills which will allow you to lead projects through the Council's governance systems, as well as developing transparent, equitable processes. Experience of co-production is of value and project management experience is essential. You will support partners through a period of change. You will manage a small team and matrix manage across multiple partners. You will be a confident communicator, in person and in writing, and an effective team player. You will need to be flexible in how you work and regularly re-prioritise what you work on. You need to have good analytical skills and be a strong report writer. You will also be able to translate complex issues into short, community focused messages which you can communicate both in writing and by presenting to groups. Closing Date: Tuesday 6th May Shortlisting Date: week commencing 12th May Interview Date: weeks commencing 19th and 26th May Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). This campaign is anonymised. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Community Engagement Manager

Income Recovery Officer - £34,107.00 pa Hybrid Working - Minimum 3 Days onsite in Hemel Hempstead We have a new exciting opening for an Income Recovery Officer. The successful candidate will accurately record-keep, engage with tenants and assist in developing monitoring systems. This role includes staying updated on legislation, attending meetings, and performing duties in line with policies and best practices. Key Responsibilities: <ul><li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li><li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li><li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li><li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li><li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li><li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li></ul>Experience and Qualifications Required: <ul><li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li><li>Educated to GCSE with a grade C or above in English and Maths.</li><li>Proficient in using computer systems, including spreadsheets and various software packages.</li><li>Knowledge and understanding of Housing and Welfare benefits.</li><li>Previous experience engaging with customers or service users.</li></ul>About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year . The Benefits We offer a range of benefits which include: <ul><li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li><li>34,107.00 pa for 35 hours a week contract</li><li>Monthly attendance bonus</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee support and health &amp; wellbeing services</li><li>Well-equipped on-site gym</li></ul>We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out. Hightown is an Equal Opportunities &amp; Disability Confident Employer

Income Recovery Officer

The Vacancy PART TIME - 28hrs Four days on / Four days off rolling shift pattern. A rotation of four early shifts, four days off and then four late shifts. To include weekends and bank holidays. Early shifts: 08:00 - 16:30 Late shifts: 13:30 - 22:00 Wokingham Young People Services provides 24/7 support for up to seven young people aged 16-21 care leavers and looked after children. Our aim is to support to young people with their individual needs to enable them to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you are looking for an exciting role, where you'll be making a difference in the lives of those you support, then this is the role for you! The support worker role is to come alongside vulnerable young people and to assist them to learn independence, maintain education or support with getting into work, help the young people learn every day valuable life skills like budgeting, cooking, property maintenance, tenancy skills. The ideal candidate will have a good knowledge and understanding or ACE's and working in a trauma informed way. They will know about safeguarding and when to safeguard an adult or child and how to do this. The ideal candidate will be able to keep up to date records, case notes and to work with a young adult to develop a individualised support plan that is personalised to their support needs requirements. Experience in working with young adults in a professional capacity is a preference and working to company policies and procedures is an essential JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker (Young People)

Electrician Wembley Up to £43,800 Hyde is looking to recruit an Electrician. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and Northwest London postcodes, so a willingness to travel within these areas is essential. As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained. Responsibilities <ul><li>Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.</li><li>Participate in the 'out of hour's service delivery on a rota basis to ensure electrical issues are dealt with promptly.</li><li>Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.</li><li>Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.</li><li>Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:</li></ul> Skills and Experience Required <ul><li>Have proven experience of working on residential properties, social housing is desirable</li><li>Hold an 18th Edition qualification</li><li>Hold a level 3 qualification in Electrical Installation or equivalent</li><li>Hold an Electrical Inspection &amp; Testing (2391) qualification</li><li>Be able to work in accordance with NICEIC requirements.</li></ul> Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package.</li><li>Volunteering days</li></ul>Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. A basic DBS check will be carried out on the successful candidate. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Social Housing Electrician

Are you passionate about ensuring the safety of residents and making a real difference in your community? We are seeking a dedicated Building Safety Manager to take a pivotal role in maintaining the highest safety standards across our housing portfolio. As the Building Safety Manager, you will be the key point of contact for all matters related to building safety within our residential properties. Working as part of our dynamic Property Services Compliance Team, you will oversee vital safety inspections and document audits across a diverse range of properties, including:<ul> <li>5803 tenanted Council-owned homes</li> <li>3 high-rise tower blocks</li> <li>15 medium-rise blocks of flats</li> <li>388 low-rise blocks of flats</li> </ul>Collaboration is key in this role. You'll work closely with our Fire Safety Manager, Health and Safety Manager, Compliance Technical Officers, Asbestos Officer, FRA Carpenters, and Compliance Officer to ensure the Council meets its statutory compliance obligations. If you're ready to apply your expertise to enhance the safety and wellbeing of residents, we want to hear from you! About the role In this role, you will lead on all technical aspects of the Building Safety Act 2022 and Social Housing (Regulations) Act 2023 consumer standards regarding health and safety disciplines. Your responsibilities will include reviewing assessment actions received by the department and developing a robust programme of assurance. Working in partnership with the Compliance Team, you will ensure that work orders are efficiently raised to external contractors to complete remedial works and uphold compliance obligations across key areas such as: <ol> <li>Water Risk Assessments</li> <li>Lift Inspections and Maintenance</li> <li>Electrical Safety</li> <li>Gas Safety</li> <li>Mansafe Systems</li> <li>Lightning Conductors</li> </ol> Key Accountabilities are<ul> <li>Support the Compliance Team Manager.</li> <li>Review and amend the Policy for Building Safety and Compliance Assessments.</li> <li>Review, development and maintain the systems for Building Safety Management.</li> <li>Review the completion of the Building Assessment programme. Including the validation of the statutory assessments and competency of appointment of Specialist contractors for the completion of Building Safety remedial works.</li> <li>Create reports on progress to be compliant in relation to Building Safety works</li> <li>Plan and support Building Safety Information for residents within our High Rise Buildings.</li> <li>Point of contact for the Royal Berkshire Fire Rescue Service Dorset and Wiltshire Fire and Rescue Service.</li> <li>Review of Building Safety Measures following a report of a Fire in a Housing building.</li> <li>Escalation of non-conformities to service colleagues</li> <li>Act as subject matter expert (Building Safety) to, Project Managers and building surveyors to ensure effective delivery of the programme.</li> <li>Engage with key stakeholders and ensure effective communication and involvement with project activity.</li> <li>Track all related project activity including monitoring against Building Safety targets against Industry specifications and British Standards.</li> <li>Taking action to address risks including escalating risks and taking action to eliminate reduce or delay risk.</li> <li>Escalate risks and issues which may impact any aspects of performance or the Council's reputation. </li> </ul>You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity About you The ideal candidate will need to be front facing so will have to be able to engage with internal and external stakeholders at all levels and able to demonstrate change management experience. Essential Skills and Experience:<ul> <li>Knowledge of relevant legislation (e.g., H&amp;S at Work, CDM, Fire Safety).</li> <li>Experience managing budgets, resources, and high-rise buildings.</li> <li>Strong risk management understanding and project management experience.</li> <li>Proficiency in office software (word processing, spreadsheets).</li> <li>Problem-solving and prioritisation skills in high-pressure environments.</li> <li>Experience in tendering works.</li> </ul>Skills &amp; Competencies:<ul> <li>Understanding of building structures, systems, and maintenance.</li> <li>Strong technical risk management knowledge.</li> <li>Leadership, communication, and planning skills.</li> <li>Commitment to ethics, professionalism, and standards.</li> <li>Ability to prepare reports and coordinate complex activities.</li> <li>Skilled in negotiation, change management, and strategic thinking.</li> <li>Excellent analytical and decision-making abilities.</li> </ul>Specific requirements<ul> <li>Must have a minimum of HNC, with IFE, IOSH or equivalent professional qualification</li> </ul>in Building Surveying<ul> <li>Full UK driving license</li> </ul>Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Local Government Pension Scheme (LGPS)</li> <li>Life Assurance - three times your annual salary (for members of the LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted, and a salary sacrifice scheme to help lower the cost of your nursery fees</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> </ul>To arrange a confidential discussion on this position please email: Charles Hahn, Compliance Team Manager &amp; AP <a href="mailto:charles.hahn@reading.gov.uk" target="_blank">charles.hahn@reading.gov.uk</a> Closing Date: 6 May 2025 Interview Date: 13 May 2025 Interview Process: TBC Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

Building Safety Manager

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

37 hours per week - Fixed term for 23 months Are you a Senior Social Worker with experience working with rough sleepers or the homeless? We are seeking a dedicated and creative Senior Social Worker to join our team, focused on providing assertive outreach and tailored support to individuals facing homelessness. We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the Role: This Senior Social Worker roles involves working to support individuals with complex needs, including those who are rough sleeping or residing in homelessness support services. You will be part of the Advice and Wellbeing Hub team but working in partnership with the Homelessness Teams. This role plays a crucial part in breaking the cycle of rough sleeping, where individuals are placed in 24/7 supported accommodation (such as the Pods or Salvation Army) only to be evicted due to unmanaged behaviours like hoarding, poor personal care, aggression, or mental health issues. By providing the right interventions, non-statutory commissioned services are able to manage these behaviours and support individuals in making progress towards a positive move-on, helping them sustain housing and work towards long-term stability. You will need to be based within commuting distance of Reading due to the nature of the role, which involves regular outreach, in-reach, and collaboration with local homelessness support services and housing providers. The role involves you undertaking work using the Conversation Counts model, working on prevention and early support. Using your social work expertise, you will conduct Care Act assessments, safeguarding investigations, risk assessments and Mental Capacity assessments, as well as facilitate best interest meetings. Key Responsibilities:<ul> <li>Manage a smaller, targeted caseload to offer more responsive support to individuals with complex needs.</li> <li>Conduct outreach shifts to build relationships with clients, encouraging engagement with assessments and support.</li> <li>Work in-reach within homelessness support services (Pods, Nova, Salvation Army, Launchpad, YMCA) to engage clients and build partnerships, while also upskilling staff.</li> <li>Co-locate with rough sleeping outreach services and commissioned homelessness support teams to assess and offer tailored support to clients who struggle with traditional service models.</li> <li>Explore innovative ways to assess and offer ASC support, focusing on sustaining tenancies and avoiding unnecessary reliance on ASC alternatives.</li> <li>Ensure that assessments are not closed prematurely and help clients move away from complex lifestyles by implementing appropriate ASC interventions.</li> </ul>This position offers an excellent opportunity to develop your skills and experience in Adult Social Care, delivering high-quality, person-centred interventions to individuals in their own homes. You will be part of a friendly and supportive team committed to making a meaningful difference in people's lives. About You:<ul> <li>A Social Work England registration and a recognised Social Work qualification.</li> <li>You'll have a strong background in social work or related fields, with a deep understanding of homelessness, mental health, and substance use challenges.</li> <li>You'll be comfortable working in dynamic, fast-paced environments and will use your creativity and problem-solving skills to engage with clients who have traditionally struggled to access services.</li> <li>Your communication and relationship-building skills will be key to success, as you work alongside housing providers, support services, and healthcare professionals to achieve the best outcomes for vulnerable individuals.</li> </ul>You will work within the legal framework provided by the statute, guidance, policies and procedures. We offer excellent support, supervision and induction. You will need to have:<ul> <li>A degree or equivalent in Social Work</li> <li>Registration with Social work England</li> <li>Understanding of the Care Act 2014</li> </ul>You will have access to our Learning and Development programme and be supported in your career and personal growth with opportunities to learn and develop new clinical skills, helping you to build your Continuing Professional Development portfolio, extending your skills and supporting you to grow as a social worker. We work closely with our colleagues in Reading Borough Council, Health Professionals, Voluntary and Charity colleagues to facilitate the best possible outcomes for those people we support. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer A competitive salary alongside a range of benefits including:<ul> <li>Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave</li> <li>Maternity, adoption, parental and sick pay</li> <li>A wide range of flexible working opportunities </li> <li>Access to a range of training and learning opportunities to help you develop</li> <li>Local Government Pension Scheme (LGPS)</li> <li>On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted,</li> <li>Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work</li> <li>Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax</li> <li>Salary sacrifice scheme for Additional Voluntary Contributions (AVCs) to help you save for your retirement.</li> </ul>If you would like to find out more about this role please contact Caroline Marsh - Team Manager on 0118 937 3672, <a href="mailto:caroline.marsh@reading.gov.uk" target="_blank">caroline.marsh@reading.gov.uk</a> Closing date: Applications will be reviewed upon submission Interview date: TBA Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment. Visit: <a href="http://www.moretoreading.co.uk" target="_blank">www.moretoreading.co.uk</a> to find out more about Reading's Community &amp; Adult Social Care Services. It's a chance to hear from the people who already work here and why they have chosen Reading as their professional destination.

THE ROLE Join the 24-7 Prayer team! We're looking to recruit a skilled and strategic Trusts and Foundations Manager who is passionate about weaving stories and stats together in a way that inspires funders to support 24-7 Prayer. You'll be someone who loves building genuine relationships with funders, can seek out new opportunities, manage numerous existing relationships to a high standard, and write compelling applications. In this role, you'll bring experience in Trusts and Foundations fundraising. You'll have effective and excellent written and verbal communication skills with a knack for making funders feel truly connected to our movement. We are a relational movement and seek someone who both values and demonstrates authentic connection with people. Alongside this, you will have a personal passion for prayer, mission and justice. This role would suit someone with previous experience of working with grant makers, and we'd also be open to hearing from people with transferable skills. This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month). This role will also require occasional travel both nationally and internationally. If you would like to apply for the role, please click on 'Apply Now' to complete the application form. When prompted in the application process, please upload*: <ol><li>Your CV </li><li>A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. </li></ol> *If you do not upload both pieces of documentation your application will not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK. Closing date for applications: Sunday 5 January 2025 Interview date: Wednesday 15 January 2025 (in person in Woking) Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. About the organisation: 24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

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