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Amentum is a premier global technical and engineering services partner. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. We are now recruiting for a Learning and Development Advisor to join us permanently support our major projects. The Learning and Development Advisor (UK) will provide support to the programmes across the client portfolio. Working as part of the team it is expected that they would have good communication skills both verbal and written, the understanding and the ability to use standard office IT package software (word, excel, powerpoint) would be a significant part of the role. The role requires someone who can impact and influence both managers and colleagues to ensure that learning and development activities are planned in, completely in a timely manner and can also review and analse data to support with reporting on training activities. Responsibilities include: <ul><li>Act as the first point of contact providing advice and guidance on all aspects of Learning &amp; Development.</li><li>Conduct thorough assessments to identify skill gaps and training needs across the teams.</li><li>Develop strategies to promote a culture of continuous learning and knowledge sharing. Encourage participation in learning activities through effective communication and engagement activities.</li><li>Work closely with Heads of Profession to identify training requirements ensuring that these are relevant, beneficial and accessible.</li><li>Work closely with the Operations Managers to support the requirement of required training. Tracking, coordinating and managing the mandatory training cycle.</li><li>Coordinate logistics and scheduling the delivery of multiple training requests. Ensuring records are kept up to date.</li><li>Coordinate legal compliance and mandatory courses for relevant colleagues.</li><li>Monitor completion of online courses.</li><li>Coordinate completion of client required courses.</li><li>Process employee career development applications in line with the annual training cycle.</li><li>Analyse performance data and feedback to inform training priorities.</li><li>Forecast and oversee the costs relating to any external training, providing regular updates on output and delivery.</li><li>Continually update employee training records on the HRIS.</li><li>Manage external providers. Develop and own the relationships with suppliers of training services including agreeing any terms of service, service level agreements and return on investment activity where training is delivered by external parties.</li><li>Maintain the Learning and Development Preferred Suppliers List (PSL).</li></ul>Safety Accountabilities: <ul><li>Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Security - understands the legislation, policy, and sensitivities of the work we are engaged in, particularly nationally significant and with real interest from undesirable actors.</li></ul>Position Knowledge, Skills, and Abilities Required: <ul><li>Proven experience in a learning and development role</li><li>Demonstrable knowledge of learning and development processes</li><li>Able to work unsupervised and flexibly when necessary</li><li>Accurate and thorough attention to detail</li><li>Computer literate and high level competency in Microsoft Office suite and other standard business software systems.</li></ul>Advantageous <ul><li>CIPD Level 3 in Learning and Development</li><li>Associated member of the CIPD</li></ul>For this role, there is a requirement to be onsite in Aldermaston, 4 days a week. Due to the nature of our business, we need all candidates to ideally be Security Cleared (SC) or have no issue in obtaining SC. A prerequisite for SC is that the applicant has lived in the UK for at least the last 5 years. Amentum is an equals opportunities employer. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

Learning and Development Advisor

Salary: £36,966 to £43,121 per annum Location: Borehamwood, Oaks Court - Hybrid working arrangement. Hours: 18 hours per week Contract Type: Secondment/Fixed term contract until 30th May 2025 We're looking for a confident, customer focused Neighbourhood Response Officer to be based our Borehamwood office and to carry out neighbourhood management of properties in the local regions. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information NRO Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here or alternatively visit our website for more information. To find out more about who we are and what we do, please click here or please visit our website or click 'apply. Closing Date: Thursday 28th November 2024 at midnight Applicants must be able to travel across regions as required. This is a hybrid role with a base location at our office in Borehamwood. Candidates will have the ability to work flexibly between the office and home and the local regions in line with business needs. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

HOUSING SUPPORT AND RECOVERY WORKER Hours: 37 hours per week - Flexible working available in terms of start/finish times, compressed hours etc. Free parking on site. Salary: £27,876 - £30,002 (Salary dependent on skills, experience and knowledge) Contract: Permanent Base: Micklewood House, OX4 2AQ, Job purpose: Provide flexible, proactive and assertive support, to residents of our housing projects, to promote recovery and independence within a positive risk management approach to adults with serious and enduring mental health issues. This specific project supports those who may have experienced domestic abuse, sexual violence and therefore have specific trauma. If you are interested in learning more about the role and find more about what we do before applying, please email Karen Yearde, <a href="mailto:karen.yearde@oxfordshiremind.org.uk" target="_blank">karen.yearde@oxfordshiremind.org.uk</a> Click here for full Job Description -Job Description Closing date: This post will close as soon as sufficient applicants have been received Shortlisting date: This post will close as soon as sufficient applicants have been received Interview date: Ongoing Interview location: Micklewood House. We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are sadly unable to hire on work visa Sponsorship. Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

Housing Support and Recovery Worker

Do you have experience of managing complex Anti-Social Behaviour cases and high-risk incidents? Do you have experience of managing a team and holding others to account? Are you knowledgeable of current trends in housing law related to ASB? If so, you could be the next Community Safety Manager here at Peabody where you'll play a crucial role in the delivery of Peabody's customer services ambition. You'll manage and motivate a team of Community Safety Specialists, ensuring they deliver excellent, value for money intervention and support services. You'll engage and foster relationships with partners and collaborate with colleagues to enable and administer effective investigations. You'll manage ASB interventions effectively, and lead on complex and sensitive casework, taking an operational lead when appropriate. Experience of attending court and representing an organisation is required. To be successful in this role, you'll work in the office one day per week, and the rest of the week is spent between working from home and visiting estates/areas you work in. You will cover a patch spanning Bedfordshire, Buckinghamshire, Hertfordshire, Cambridgeshire, Oxfordshire, Northampton and Essex. You'll be an excellent communicator with a pro-active and solutions focused approach, and a commitment to delivering excellent customer service. Could it be you? To be a success in this role, you're: <ul> <li>in possession of a Housing qualification or equivalent in a relevant subject. </li> <li>experienced managing a team. </li> <li>experienced in managing an ASB service and the subsequent enforcement issues and related work</li> <li>able to robustly deal with challenging behaviour from customers and staff </li> <li>strong IT and problem-solving skills </li> <li>knowledge of current trends in housing law related to ASB experience of court proceedings and legal documentation </li></ul> This role will require a Basic DBS check, a full UK driver's licence and access to a vehicle. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us: <ul> <li>Flexible and hybrid working</li> <li>30 days' annual leave, plus bank holidays</li> <li>Up to 10% pension contribution, matched 1:1</li> <li>Two additional paid volunteering days each year</li> <li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>Ready to apply? Click 'Apply Now' to send us your CV and tell us why you're the right fit for this role. If you have any questions, email <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a> We encourage early applications as we may close the advert before the stated deadline. As an employer, Peabody does not provide sponsorship as a licenced UK employer. Interviews will take place on 11th &amp; 12th December

Community Safety Manager

The vacancy 37 hours per week Are you passionate about ensuring the safety and well-being of residents? We are seeking a dedicated Building Safety Manager to oversee 4 high-risk buildings, across our stock. As a Building Safety Manager, you will be pivotal in ensuring the safety and compliance of our buildings. Your role will involve supporting Watford Community Housing in fulfilling their safety and regulatory duties, thereby enhancing the well-being and security of our homes. What's the role? As a Building Safety Manager, you will play a crucial role in ensuring the safety and well-being of our residents, particularly in high-rise buildings. Your day-to-day responsibilities will include: <ul> <li>Safety Case Maintenance: Managing and maintaining the safety case for buildings over 18LM, proactively identifying risks and implementing mitigating measures.</li> <li>Building Safety Management: Overseeing the safety of all buildings over 11LM, conducting regular inspections of high-rise buildings to assess fire safety measures, serving as the primary contact for all building safety issues and compliance.</li> <li>Resident Engagement: Providing essential fire safety information to residents and addressing any concerns they have about their homes, implementing / managing the businesses Resident Engagement Strategy (RES)</li> <li>Mandatory Reporting: Establishing and operating a mandatory occurrence reporting regime, reporting to the Building Safety Regulator (BSR).</li> <li>Compliance: Conducting hazard assessments, developing safety cases, gathering Regulation 38 information for new builds, and liaising with regulatory bodies to ensure compliance with all relevant legislation.</li> <li>Information Management: Review, update, and maintain information on buildings and occupants, ensuring our systems support ongoing safe management (Golden Thread).</li> <li>Reporting: Provide monthly safety and engagement reports to the Head of Asset and Sustainability, and quarterly updates to the Executive Management Team (EMT).</li></ul>What are we looking for? We are looking for an individual who thrives on responsibility and independence, enjoying the challenge of working autonomously and making key decisions that impact the safety and well-being of our residents. You will have undertaken this role previously, with strong experience in both fire and building safety roles. Building strong relationships with colleagues and external stakeholders comes naturally to you, enabling you to drive forward initiatives that enhance building safety. You will need to be onsite regularly for inspections and assessments, but you will also have the flexibility to work remotely when focusing on reporting and strategic planning. Essential: <ul> <li>Proven experience in building safety management or a related field, with at least 3 years' experience. </li> <li>NEBOSH fire safety (or equivalent) </li> <li>Building related degree or similar qualification/experience </li> <li>Evidence of Continuing professional development (CPD)</li> <li>Possess the capability to comprehend and implement fire and structural safety principles effectively, ensuring the safety of high-rise buildings and their occupants.</li> <li>Have a solid grasp of building safety and public health principles and technical standards, with the skill to coordinate and integrate this knowledge comprehensively.</li> <li>You will need to hold a UK driving licence with access to a suitable vehicle, with insurance cover for business use.</li> <li>You will need to maintain a satisfactory basic level DBS check.</li></ul>Desirable: <ul> <li>Experience is navigating the Building Safety Regulator Gateways.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work independently and make informed decisions.</li> <li>Commitment to continuous improvement and resident safety.</li> <li>Knowledge and experience of working in the housing sector. </li> <li>Knowledge of Microsoft Office including Excel</li></ul>What can we offer you? We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme. How we work We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role. How to apply If you are committed to Building Safety and looking for a rewarding role, we would love to hear from you! If this sounds like your next role, click 'apply now', tell us why you've got what it takes and send us a copy of your current CV. The closing date is 29 November 2024, (but please note we reserve the right to close the vacancy early if we receive a large response). Interviews will take place in the week commencing 2 December 2024. About us We are a housing association with homes across South-West Hertfordshire. We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives. We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire. Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes. We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for. We have exciting plans for the future - and you could help us to achieve our goals. Find out more at <a href="http://www.wcht.org.uk/letsgo" target="_blank">www.wcht.org.uk/letsgo</a>. Benefits Access to season ticket loans Online rewards with shopping discounts Cycle to work scheme 28 days annual leave Pension scheme 2 paid volunteering days

Building Safety Manager

Housing Manager High Wycombe and Milton Keynes Permanent, Full Time (37.5 hpw) Salary £32,000 pa to £38,000 pa (depending on skills and experience) plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in High Wycombe and Milton Keynes. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> <li> Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates. </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend 3 days working from our community patches in High Wycombe and Milton Keynes and two days working from home. </li> <li> There is a close support network, we meet regularly on Teams and face to face on a quarterly basis. </li> <li> Flexible working hours or There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul>Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

Job Description This Job posting is only open to Internal Applicants at Brent Council Salary range: £55,155 - £61,617 p.a. incl. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time (required to attend the offices in Wembley or Court at least three times per week) Join an exciting Legal Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Homelessness/Civil Litigation Lawyer: 1. To actively support the management of the department. 2. To provide high level and proactive expert legal advice on homelessness to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to homelessness. 3. To attend court or tribunals or public inquiries as a Senior Homelessness Lawyer and in particular, conduct high quality advocacy in the County Court, High Court including all hearings up to trial and appeals and including complex hearings. 4. Advising the Council and senior officers on Housing Law and related matters 5. Allocation of work to appropriate members of staff 6. Monitoring the quality of work undertaken by the team 7. Managing a team of around 4 and ensuring adequate training and development The Person The successful Senior Homelessness/civil litigation Lawyer will possess: • A current practising certificate (either as a Barrister, Solicitor or Legal Executive) • A can-do attitude with the confidence to lead a team. • Strong experience in all matters relating to housing law/Civil Litigation • Ability to anticipate problems and solve them accordingly. • Must be dependable and self-reliant. The role includes some excellent benefits such as: • Local Government pension scheme • Bike loan and season tickets • Discounts in local cafes, shops and restaurants • Generous maternity, paternity and adoption leave • Access to a health insurance scheme • Supportive staff networks • Flexible working arrangements • Consideration of funding to obtain qualification of Higher Rights of Audience Closing date: 20 November 2024 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding 'internal only' roles to external candidates may lead to disciplinary action being taken. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Senior Lawyer - Homelessness/Civil and Housing Litigation

Income Recovery Officer - £33,432 pa We currently have an opportunity for a full time (35 hours a week) Income Recovery Officer to join our dedicated Housing team. The Income Recovery Officer will be responsible for providing a highly professional customer focused arrears recovery service to Hightown`s residents in general needs housing. The duties will include monitoring rent accounts, taking appropriate action to identify and manage rent arrears in accordance with Hightown`s procedures, legislation and best practice. The successful candidate will: <ul> <li>Manage a patch of general needs properties, ensuring that all rent accounts are monitored regularly, taking action in line with Hightown`s procedures.</li> <li>Carry out home visits for general needs tenants.</li> <li>Ensure that clear and up to date information is maintained on the database</li> <li>Ensure rent account flags are in place and up to date to ensure appropriate and effective rent account management.</li> <li>Deal with enquiries about rent accounts.</li> <li>Prepare legal documents for court and represent the Association at court.</li> </ul>You will be self-motivated, with a commitment to improving our services and working collaboratively with colleagues. The contracted hours of work will be 9:00am until 5:00pm, Monday to Friday. You will be required to have some flexibility for training or to meet the needs of the business but if this is the case you will be given advanced notice. Benefits In return for your hard work and commitment, we offer a considerable benefits package. This includes: <ul> <li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li> <li>Regular support from your line manager and colleagues</li> <li>Annual bonus based on satisfactory performance</li> <li>Monthly attendance bonus on top of your basic salary</li> <li>Annual salary and cost of living review</li> <li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li> <li>Ongoing professional development and support to deliver outstanding support</li> <li>Workplace pension scheme and life assurance of three times your annual salary</li> <li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li> <li>Friendly and supportive team environment</li> <li>Employee assistance helpline</li> <li>Mileage paid for car usage</li> <li>Well-equipped on-site gym</li> </ul>About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 8,000 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year. If you are interested in joining our friendly team, please apply below. Closing Date: Sunday 24th November 2024 Interview Date: Tuesday 3rd December 2024 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. We are an Equal Opportunities &amp; Disability Confident Employer.

Income Recovery Officer

Housing Officer We're looking for a kind, compassionate and resilient Housing Officer to join our Homelessness service in Brent. £28,538.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning &amp; Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement. Managing a patch of 4 units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience. Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage. In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: • Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained • Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases • Proactively monitor all current and former accounts within the defined patch and make recommendations to the Contract Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency • Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately. • Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels. • Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements • Serve NTQs, NOSPs, NRPs and carry out home visits as requested. • Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance • Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers • Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form • Respond to management issues such as disputes and complaints including breaches of tenancy and / or licence conditions • Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies • Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services • Contribute to special projects such as tenancy audits and suspected sub-letting • Assist in the training of new support staff in the tenancy aspects of support for customers. • Any other relevant tasks as required by the Housing Manager This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: <ul> <li>An understanding of the needs of customers who have experienced homelessness and who may also have support needs.</li> <li>Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.</li> <li>Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.</li> <li>An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment. .</li> <li>The ability to communicate clearly with non -housing management staff and explain cases in a non technical way.</li> <li>A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.</li> <li>A willingness to "go the extra mile" when working with our customers.</li> </ul>What you'll bring: Essential: <ul> <li>Experience of monitoring rent accounts and managing rent arrears</li> <li>Experience of using computerised rent systems to monitor arrears and record information</li> <li>Extensive knowledge of welfare benefits ,especially housing benefit</li> <li>Experience of liaising with housing benefit departments ,the DWP and other external agencies.</li> </ul>About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: • We focus on Excellence and innovation. • We are Caring and Compassionate. • We are Inclusive and Trusted. • We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Housing Officer

Job Description Job Title: Housing Support Assistant Contract Type: Permanent Salary: £24,627 per annum Working Hours: Full Time - 37.5 Hours per week Working Pattern: Rota including early shifts (7.15am-3.15pm), late shifts (1.30pm-9.30pm) plus alternate weekends and some bank holidays Location: Old Tea Warehouse, High Wycombe If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Support Assistant This role is based at Old Tea Warehouse in High Wycombe. Old Tea Warehouse is a medium-high risk supported accommodation service for vulnerable customers aged 18-55. This is a fast-paced, dynamic environment where customers have experienced homelessness and may have complex needs such as substance misuse, mental health, history of offending, etc. You will be key in the day-to-day running. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers. Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises. You'll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant. About you We are looking for someone with: <ul> <li>Experience of working with people in a customer facing environment</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to make positive choices, develop new ways of thinking and take steps towards independence, by: <ul> <li>Assisting in the planning and delivery of a range of personalised support and move-on plans</li> <li>Understanding the risk management process and assisting the team to organise and undertake regular reviews of support and risk</li> <li>Inspiring and motivating customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Assisting the team to identify and promote opportunities for employment, education and training and support customers to access them</li> <li>Signposting customers to appropriate external support services, such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready', enabling successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals </li> <li>Empowering customers to move towards self-management of their medication by following Riverside's medication procedure</li> <li>Maintaining and updating clear, accurate and strengths-based records on the appropriate digital platform</li> <li>Assisting in the promotion of customer involvement and consultation</li> <li>Assisting with the delivery of a range of group work sessions</li></ul>Deliver a support service: <ul> <li>Support the delivery of the referral process for new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment, including reporting any repairs or health and safety concerns</li> <li>Clean and prepare customer rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with the safety of the service</li> <li>Ensure customer safety by following local safeguarding procedures, recognizing and acting on any risks and escalating appropriately</li> <li>Contribute to and maintain local partnerships to ensure availability of a holistic range of support for customers</li> <li>Carry out day-to-day administration and operational duties</li> <li>Maintaining and updating financial administration systems including rent accounts, invoices, petty cash and banking</li> <li>Assist in collating and submitting information returns on funding, health &amp; safety and performance</li> <li>Act as point of contact on the phone, reception and deal with a range of enquiries</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions.</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time, you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person Specification Essential <ul> <li>Experience of working with vulnerable client groups</li> <li>Experience of delivering structured support in either housing or social care</li> <li>To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

Housing Support Assistant

We want you to #JOINTHEREBELLION! For 30 years we've been independently developing and publishing incredible video games at our multiple studios founded by Jason &amp; Chris Kingsley, but Rebellion is more than just games. We have our own film and mo-cap studio, we create board games, publish books, and through 2000AD, publish comics and graphic novels such as the amazing Judge Dredd. We are on the lookout for a talented and dynamic Community Manager to play a key role within our gaming communities and propel our presence on social media platforms. Working within our Marketing department as part of the Community Management team, this role will develop and execute social media and community plans for Rebellion's games, with each Community Manager focusing on one franchise, whilst supporting on others. The Rebellion Community team is a vital link between the players and our development teams, providing the much-needed day-to-day communications to achieve high-levels of sentiment and information flow. This role is based at our riverside headquarters in Oxford, offering a creative and relaxed atmosphere where teamwork drives our success. We can provide a relocation package, including moving assistance, temporary accommodation, and full support to ensure a smooth transition to your new environment. We believe in the power of face-to-face collaboration and encourage working from our Oxford headquarters. However, we understand that flexibility matters, so we're open to discussing hybrid options based on individual needs. Responsibilities: <ul><li>Updating and delivering various marketing, development and social information through forums, social media channels, blogs, website, and third-party contacts. </li></ul><ul><li>Continuously looking for ways to engage and grow our games communities, specifically via Rebellion's social and community channels. </li></ul><ul><li>Collating and curating community feedback throughout different beta/Early Access programs, in addition to assisting with program administration. </li></ul><ul><li>Create and manage processes to track and keep monitored each communication activation making sure our qualitative and quantitative objectives are always properly met. </li></ul><ul><li>Forging strong and trusted relationships with key evangelists and influencers of our gamers and of our gaming genres, and encouraging friendly, constructive interaction across our channels. </li></ul><ul><li>Working alongside Product Marketing and PR to ensure community initiatives are primed, timed and apt to our audiences. </li></ul><ul><li>Run innovative campaigns, competitions and experiences across our social media and community channels. </li></ul><ul><li>Support the wider Marketing and Community team when various other products reach peak activity during their campaign cycle.</li></ul>Requirements <ul><li>Excellent knowledge of current online game communities. </li></ul><ul><li>Enthusiastic gaming knowledge, especially regarding the shooter and action genres. </li></ul><ul><li>Previous online moderation/admin experience that can be viewed online. </li></ul><ul><li>Tactics to grow multiple social channels. </li></ul><ul><li>Passionate about new digital channels, new trends, new rising areas of online opportunity. </li></ul><ul><li>Ability to communicate detailed solutions to any problems encountered. </li></ul><ul><li>Able to manage the demands of numerous people and tasks. </li></ul><ul><li>Presentation skills. </li></ul><ul><li>Previous experience working as a Community Manager in the gaming industry. </li></ul>Benefits We offer an extensive benefits package to our team including: <ul><li>22 days holidays + Christmas closure (typically 4 days) &amp; Bank holidays (increasing with service at 5 years - one day each year until you reach 31 days) </li></ul><ul><li>Private Medical Insurance, healthcare cash plan, including dental and Vision </li></ul><ul><li>Life Assurance, Income Protection &amp; Critical Illness Cover </li></ul><ul><li>Enhanced Family Leave </li></ul><ul><li>Interest Free, Tax-Free loans </li></ul><ul><li>Enhanced Pension Scheme </li></ul><ul><li>EAP a range of Mental Health and Wellbeing Support </li></ul><ul><li>Plus loads more... including a wide range of discounts, freebies, and social events! </li></ul>Life at Our Oxford HQ Our riverside headquarters in Oxford places you a short walk away from the city centre. Renowned for its rich historical backdrop and esteemed educational institutions, Oxford offers a unique blend of tradition and modernity, with its beautiful architecture and green spaces. Oxford also boasts excellent transport links, making it easy to navigate both the city and the wider country. The city's train station, just a short walk from our studio, offers frequent services to London, as well as direct routes to major cities like Birmingham, Manchester, and Reading and we also offer free parking at the studio. Our open-plan office promotes teamwork and innovation, with regular interaction with senior management and other departments, alongside access to free hot drinks, a handy tuck shop onsite and a range of local pubs, cafes and dining options nearby helping make every workday enjoyable! Inside Rebellion Whichever team you join at Rebellion we are proud of our open, friendly, and creative atmosphere. We love what we do, and we have fun doing it! As a big indie developer, we have complete creative freedom over our titles which allows us to work on a massive variety of projects across all the major platforms. Find out more about us here Our size, stability, and the variety of in-house expertise across multiple industries, makes Rebellion completely unique! We work in our own way, and we celebrate that as the key to our success. We foster an inclusive culture where you are encouraged to be yourself, to express your creativity and your talent. We are people focused and will support you in every way to can be the best at what you do. We recognise the importance of enjoying what you do and having a healthy work-life balance. We offer a friendly, creative, and relaxed working atmosphere, with sensibly managed projects and a wide variety of benefits and development opportunities for all our teams to ensure you are fully supported with your physical and Mental Well-being. We are actively recruiting for a diverse team and continue to add to our culture of growth and inclusion. Rebellion encourages innovation in all areas, and we look forward to hearing how you can help us to be better. We encourage all demographics of culture, gender, ethnicity, neurodiversity and beyond, because a representative team makes better products. If you are interested in working at Rebellion, but this role doesn't sound quite like you, we're recruiting for a range of positions across the studio and we're always happy to receive speculative applications via our website. Visit our Careers website to view all our live vacancies: Rebellion: Careers #LI-Hybrid

Community Manager

What to Expect We are recruiting for a Learning and Development Advisor to join our fantastic People and Transformation department in Woking, As the Learning and Development (L&amp;D) Advisor you will play a pivotal role in enabling continuous growth and development of our colleagues. You will be responsible for planning, designing and delivering high-quality core skills development through commercial and apprenticeship levy funds. You will also be expected to facilitate learning sessions and partner across the organisation to support work in developing and maintaining a comprehensive skills taxonomy and matrix that aligns with our business objectives. What You'll Do <ul><li> Planning and delivering the overall annual core skills and central training agenda for McLaren. </li><li> Designing and delivering engaging L&amp;D sessions tailored to the needs of our colleagues. </li><li> Utilising training needs analysis tools to identify skill gaps and learning opportunities. </li><li> Collaborating with departments to implement and continuously improve the skills taxonomy and matrix that supports career progression and business growth. </li><li> Contributing to the management of digital learning tools and experiences. </li><li> Coordinating training events and analyse feedback to ensure a smooth and effective learning experience for all participants. </li><li> Engaging with and manage our external training suppliers. </li><li> Staying abreast of the latest trends in L&amp;D and incorporate innovative practices into our offering </li></ul>What You'll Bring <ul><li> 3+ years proven experience in designing and delivering L&amp;D sessions. training programs and/or learning catalogues. </li><li> Ideally holds a degree in people/organisation development, organisation psychology, business management or related field. </li><li> Familiar with 70/20/10 (3E's) and training needs analysis tools and techniques. </li><li> Is a natural coach, able to clarify needs in development and skills conversations. </li><li> Experience in developing skills taxonomies and matrices is highly desirable. </li><li> Excellent communication and presentation skills. </li><li> Significant evidence of relevant budgeting, project management and organisation skills. </li><li> Ability to work collaboratively across all levels of the organization. </li><li> Proficient in the use of digital learning technologies and platforms. </li></ul>What We'll Do for You We offer a wide - ranging benefits package, which includes: <ul><li> Structured career development framework </li><li> 25 days' holiday, plus bank holiday. Annual buy &amp; sell up to five days </li><li> Enhanced company pension scheme </li><li> Discretionary annual bonus award </li><li> Private medical insurance and health cash plan </li><li> Life assurance 4x your basic salary </li><li> Ability to apply for a sabbatical of up to one year after only two years' service </li><li> Benefits you can adapt to your lifestyle, such as discounted shopping </li><li> Generous parental leave policies including market leading maternity leave </li><li> Tax efficient nursery scheme benefit </li><li> A range of wellbeing initiatives, such as employee assistance programme and free financial &amp; mortgage advice </li><li> Friends and family day </li><li> Opportunities to experience our fantastic cars </li></ul>Qualifying criteria applies Who Are We? No restraints. No limitations. We don't simply push boundaries. We completely rethink them. McLaren Automotive exists to create breath-taking performance road cars. It takes a community to do what we do. A diverse group of people with many areas of expertise, united by their passion to deliver visionary products and set new benchmarks. McLaren Automotive commits to equal opportunity for all. Diversity, Equality and Inclusion is at the heart of our impact, it drives our innovation and enables us to truly create something special. Join us on our journey.

The Vacancy Full time, 37 hours a week. Working Monday to Friday between 9am and 5pm. £23,775 progressing to £25,027 Housing First supports adults, who have high needs and histories of entrenched or repeat homelessness, to get a home of their own where they can regain stability, safety, and support. We work in partnership with the Council and housing providers to deliver intensive person-centred support and accommodation choices. Our priority is to find safe, permanent housing that's suitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients to maintain their accommodation and achieve their goals. If you're passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their outcomes using the housing first principles</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a personal caseload of clients on a one-to-one basis</li> <li>To provide intensive support to clients to manage and maintain their accommodation or achieve outcomes defined by the service specification</li> <li>To mediate and or negotiate with existing housing providers to ideally prevent homelessness </li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement </li> <li>To lead on client activities to help them gain practical skills such as cooking and housework, health and wellbeing</li> <li>To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes</li> <li>To challenge harmful behaviours and play an active role in encouraging people to come inside from the street, or to play an active part in sustaining their accommodation</li> <li>To carry out housing management duties such as collecting service charges at various locations </li> <li>To carry out drop-in sessions at designated locations </li> <li>To support clients move on to suitable accommodation options and help with the practicalities of moving to new accommodation such as contacting energy suppliers </li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work flexibly with some early morning and evenings necessary</li> <li>This role will require you to lone work</li> <li>This role will require a full drivers' licence and access to a vehicle</li></ul>EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE, AND SKILLS <ul> <li>Previous experience working as a support worker and managing a caseload of clients</li> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>Please see attached job description for a full list of role responsibilities and role requirements. We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Job Title: Tenancy Manager Location: West Byfleet HQ Brand: Stirling Ackroyd Salary:up to £28,400 OTE Hours: Monday to Friday, 8:30am to 5.30pm, with hybrid working between our Byfleet office and remote home-working arrangements About Stirling Ackroyd: Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by the Leaders Romans Group. Job Summary and key responsibilities We are looking for an enthusiastic and tenacious person to join our Tenancy Management team based in Byfleet, supporting the Property Management team. The main purpose of the role is to manage the daily operations of our Property Management Lettings portfolio whilst maintaining and delivering quality customer service effectively and efficiently Key Responsibilities: <ul> <li>Maintaining regular communications with landlords and tenants </li> <li>Ensuring all properties in the portfolio are fully compliant with industry regulations, e.g. Gas Safety Certificates </li> <li>Arranging any repairs and / or maintenance to ensure properties are kept at a high standard </li> <li>Arranging and processing collections of any rent arrears, and releasing of deposits </li> <li>Processing and guiding both parties through the end of tenancy process</li> </ul>What are we looking for: <ul> <li>Proven working experience in property manager role for a minimum of 1 year </li> <li>A good understanding of the role of a property manager within the residential lettings sector and awareness of key legislation </li> <li>Strong written and verbal communication skills </li> <li>Ability to work as part of a team, and independently </li> <li>Focused on finding the best solution possible for all parties, in a timely manner </li> <li>Resilient and consistent approach to all duties and clients </li> <li>Structured and organised with strong time management skills</li> </ul>What we can offer you: <ul> <li>Proven track record for career growth and advancement within the company </li> <li>Market leading training and ongoing professional development </li> <li>Supportive and collaborative team environment </li> </ul>Benefits: <ul> <li>Competitive base salary and Commission structure </li> <li>Quarterly and yearly awards including trips abroad </li> <li>Salary sacrifice pension scheme </li> <li>Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year</li> </ul>Leaders Romans Group are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. Leade rs Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered. Department Property Management Locations Byfleet HQ Yearly salary £28,400 Employment type Full-time Driving Licence Required No

Tenancy Manager

Job Title: Community Engagement manager Location: Watford Contract: Part-Time Salary: Depending on experience COMPANY BACKGROUND: Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our (Insert name) Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES: <ul> <li>Responsible for increasing brand awareness within the territory area</li> <li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li> <li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li> <li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li> <li>Attend local networking events</li> <li>Attend local community events and promote the Radfield Home Care brand</li> <li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams</li> <li>Identify and engage with potential community partners</li> <li>Conversion of potential community partners to support RHC community engagement</li> <li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li> <li>Identify opportunities for articles and blog content</li> <li>Maintain &amp; Improve sector and professional knowledge</li> <li>Any other duties that may be deemed relevant to your role</li> </ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS: Essential: <ul> <li>Sound knowledge of the care sector</li> <li>Able to form relationships &amp; quickly establish common ground</li> <li>Able to communicate effectively at all levels both verbally and in writing</li> <li>Be an enthusiastic people person who can motivate others</li> <li>Professional manner and appearance</li> <li>Attention to detail and ability to manage multiple projects from start to finish</li> <li>Able to self motivate and work in a self-directed way</li> <li>Experience in using social media platforms for business promotion</li> <li>Full driving licence and use of own car Desirable:</li> <li>Previous experience of working in the Care / Home care sector</li> <li>Experience using design / CRM software</li> </ul>PROBATIONARY PERIOD: The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS: The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS: <ul> <li>Pension scheme</li> <li>Company Sick Pay Scheme</li> </ul>OBLIGATIONS: The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Make a difference in your local community Radfield Home Care Watford &amp; Borehamwood is run by husband and wife and has been a valued member of the local community since 16th January 2024. Interested in joining the team? Department Franchise Support Locations Watford &amp; Borehamwood

15 Jobs in High Wycombe, UK