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<ul><li>Do you have experience of working within a homeless / housing environment?</li><li>Are you enthusiastic and driven with a can-do attitude?</li><li>Do you want to work in a varied and rewarding role that helps families and individuals facing homelessness?</li></ul>If this sounds like you, then we'd love to welcome you to our friendly, supportive, positive team! We are currently looking for a Homelessness Prevention Officer (Offenders) to join our team on a fixed term basis until 27 March 2026. In this fast-paced role, you will be working with households facing homelessness to sustain their accommodation where possible or assist with securing alternative accommodation. You will support and provide advice to our most vulnerable residents at a time of crisis, working with them and empowering them to resolve their threat of homelessness. In the role you will interview and assess the needs of those people who present as homeless or potentially homeless, to establish the housing duties the Council owes to applicants in accordance with relevant legislation. You will develop personal housing plans to prevent homelessness and provide practical advice and assistance on housing options. We are proud to be an innovative and forward-thinking team who constantly strive to develop best practice to support our most vulnerable residents to access the services they require. In order to succeed in this role you will need to have: <ul><li>Experience of working with vulnerable clients.</li><li>A degree in a relevant subject area or significant knowledge gained through work experience.</li><li>Ability to deal effectively with challenging situations.</li><li>Excellent verbal and written communication skills with the ability to engage well with clients and partners.</li></ul>For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section. Salary grade on appointment will be determined by qualifications and experience. Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We offer a competitive salary, generous annual leave of up to 32 days (plus bank holidays), local government pension with the option to add extra contributions and access to a number of other benefits like a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services. If you would like an informal discussion about the post, please contact the Team Manager, Julie Lathan on 01642 528670. Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from '<a href="mailto:DONOTREPLY@NORTHEASTJOBS.ORG.UK" target="_blank">DONOTREPLY@NORTHEASTJOBS.ORG.UK</a>'. All communication will also appear in the 'My Messages' section of your North East Jobs account.

Homelessness Prevention Officer (Offenders)

Night Concierge Cannell Court, 2a Roundwell Road, Costessey, NR5 0PA £11.61 per hour 42 hours per week Sanctuary Supported Living is delighted to be recruiting for a Night Concierge at our Homelessness Service, Cannell Court in Costeseey. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Concierge will include: <ul> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing good relationships with customers, helping them develop life skills</li> <li>Handling occasional emergency/challenging situations</li> <li>Going above and beyond to ensure an excellent service is provided to our customers</li> <li>Occasionally organising and running social activities</li> <li>Some health and safety responsibilities e.g. fire safety checks</li> <li>Ensuring the security of the service is maintained</li> <li>Writing and updating customer notes</li> <li>This role will require lone working role for the majority of the shift</li></ul>Skills and experiences: <ul> <li>Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse</li> <li>Previous experience working under challenging circumstances</li> <li>Good communication skills</li></ul><ul> <li>Ability to use IT systems confidently</li> <li>Driving licence and access to a vehicle is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223244 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Concierge - Homelessness

Concierge Bromfield House, Saffron Walden, Essex CB11 3EE £12.19 per hour 30 hours per week Sanctuary Supported Living is delighted to be recruiting for a Concierge at our Homelessness Scheme at Bromfield House, Saffron Walden. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Concierge will include: <ul> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing good relationships with customers, helping them develop life skills</li> <li>Handling occasional emergency/challenging situations</li> <li>Going above and beyond to ensure an excellent service is provided to our customers</li> <li>Occasionally organising and running social activities</li> <li>Some health and safety responsibilities e.g. fire safety checks</li> <li>Ensuring the security of the service is maintained</li> <li>Writing and updating customer notes</li></ul>Skills and experiences: <ul> <li>Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse</li> <li>Previous experience working under challenging circumstances</li> <li>Good communication skills</li></ul><ul> <li>Ability to use IT systems confidently</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223201 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Project Worker Grove Park, 71-78 Grove Park, Bury St Edmunds, IP33 3BQ £12.50 per hour 26 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, Grove Park, St Edmunds. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223002 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Project Worker - Homelessness

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction As a Homeless Prevention Officer, you will have an excellent working knowledge of homelessness and allocations. You will have experience of delivering a high level of customer service, providing assistance to those seeking re-housing, including those affected by homelessness You will be a great communicator, who is performance driven, with a commitment to delivering a high-quality housing options service. You will be required to carry out full investigations into a person's homelessness application, in accordance with the Homeless Reduction Act and be committed to safeguarding vulnerable households. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: • Generous holiday allowance • Local Government Pension scheme Flexible working and family friendly policies Season ticket and bicycle loans • A range of staff discounts including local subsidised gym memberships • Supportive staff networks What we're looking for We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment. Location The job is primarily based in Laurence House, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions The job is subject to an enhanced DBS check The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fergus Downie <a href="mailto:Fergus.Downie@lewisham.gov.uk" target="_blank">Fergus.Downie@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £41,580 - £42,861 per annum (SO2) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

Homelessness Prevention & Assessments Officer

The Vacancy Full time, 37 hours a week. Will include a mix of early, late and weekend shifts including bank holidays. Are you looking for a challenging and rewarding role where you are able to empower young people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless young people between 16-25 years old across three services in Portsmouth. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them, put together a client needs assessment and manage risks.</li> <li>Carrying out housing management and health and safety tasks as required</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Work closely with other agencies involved in the clients' support such as social services or CAMHS to ensure all areas of need are met</li> <li>To build and maintain a good knowledge of local specialist services and opportunities to which clients can be signposted when appropriate such as for debt advice or peer support groups.</li> <li>Be prepared to undertake role across 3 young peoples' services in the local area if needed</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable young people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li> <li>Access to your own vehicle would be preferable</li></ul>About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker (Young People)

The Vacancy JOB PURPOSE Early outreach hours, some days from 7am - Community support days can be negotiated over four/five days Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li></ul>Any other reasonable duties required in the interest of the organisation ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>A full driver's licence and access to you own vehicle is essential for this role We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Recovery Worker

The Vacancy JOB PURPOSE Hours: Mix of Early/Late shifts - Monday to Friday Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>Full drivers licence and access to a vehicle is desirable for this role but not essential We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

The Vacancy Full time, 37 hours a week including weekends and bank holidays. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients across two services. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis and will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.</li> <li>Encourage their involvement in personal progression in the form of education, training, employment activity or volunteering, where appropriate.</li> <li>Help them improve their practical skills in areas such as budgeting, shopping, cooking, housework, laundry, health &amp; hygiene</li> <li>Offer support to clients to address all issues leading to their homelessness ie, substance use, mental health or debt and access the benefits they are entitled to claim</li> <li>Attend meetings to support your clients, where appropriate and required</li> <li>Work with external partners to maximise the opportunities available to clients so that they can resettle in the community.</li> <li>Be extremely conscientious in areas such as safeguarding and lone working</li> <li>Maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Update client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside of your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li></ul>About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Project Worker Northgate Street, 11 Northgate Street, Bury St Edmunds, IP33 1HQ £12.50 per hour 22.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service scheme, Northgate Street, Bury St Edmunds. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 222880 If you are applying internally, don't forget to use your internal careers account to submit your application. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Concierge (waking nights) Ballingdon House, 97 Ballingdon Street, Sudbury, Suffolk, CO10 2BP £11.61 per hour 42 hours per week Sanctuary Supported Living is delighted to be recruiting for a Concierge at our Young People Service at Ballingdon Street in Sudbury. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Concierge will include: <ul> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing good relationships with customers, helping them develop life skills</li> <li>Handling occasional emergency/challenging situations</li> <li>Going above and beyond to ensure an excellent service is provided to our customers</li> <li>Some health and safety responsibilities e.g. fire safety checks</li> <li>Ensuring the security of the service is maintained</li> <li>Writing and updating customer notes</li> <li>This role will include long periods of lone working</li></ul>Skills and experiences: <ul> <li>Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse</li> <li>Previous experience working under challenging circumstances</li> <li>Good communication skills</li></ul><ul> <li>Ability to use IT systems confidently</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223074 #SSL We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Waking Nights Concierge - Homelessness

Specialist Project Worker 11-20 Langley Close, Felixstowe, Suffolk IP11 2ND £13.68 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Specialist Project Worker at our Homelessness Services Scheme at Langley Close at Felixstowe. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Specialist Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.</li> <li>Ensuring the smooth running of the service, promoting the service effectively to others</li> <li>Working closely with staff and customers to deliver a high quality, intensive support service</li> <li>Managing a team of Project Workers</li> <li>Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas</li> <li>Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans</li> <li>Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives</li> <li>Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks</li> <li>Completing and monitoring health and safety checks within the service</li></ul>Skills and experiences: <ul> <li>NVQ3 in Health &amp; Social Care, or willing to work towards</li> <li>Proven experience of working with a similar customer group is essential</li> <li>Previous housing related support is desirable</li> <li>Sound knowledge of housing management including rents, tenancies and health and safety</li> <li>Good understanding of occupancy agreements</li> <li>The ability to work on your own initiative and to react effectively under pressure</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223080 #SSL We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Specialist Project Worker - Homelessness

Homelessness Project Worker Felixstowe £12.50 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for Homelessness Project Workers at Felixstowe Homelessness Services. We have roles available across our Young Peoples and Adults Services in Felixstowe. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Homelessness Project Worker will include: • Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence • Assessing customers' needs by writing and updating support plans • Being a first point of call to receive and direct all customer queries • Developing relationships with customers, ensuring that customers maintain personal choice, privacy and dignity • Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education • Handling occasional emergency situations • Keeping accurate and high-quality written records Skills and experiences: • Experience of working with adults who have experienced homelessness • Enthusiastic and flexible with a strong "can-do" attitude • Ability to work as part of a team and on own initiative • Strong organisational skills as well as functional literacy and numeracy • Ability to react quickly to changing priorities whilst working to deadlines and targets • NVQ3 in Health and Social Care, or willingness to work towards is essential Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) • A pension scheme with employer contributions • A variety of online discounts and rewards from major retailers • Health and well-being plans • Life assurance • Family friendly arrangements, including opportunities for flexible working • Tax efficient savings through our Cycle to Work scheme • A wide range of learning and development opportunities Job Reference 223081 #SSL We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job description Full Time, Permanent Location: Based at 100 Temple Street and working with households across Bristol. We want to hear from you! The Housing Options Service is recruiting to fill pivotal roles. We are redesigning in our service and investing in it, to: <ul> <li> Increase our success in preventing homelessness. </li> <li> End our use of hotels and shared temporary accommodation for families. </li> <li> Improve move on from Temporary Accommodation. </li> <li> Reduce our use of and spend on Temporary Accommodation. </li> </ul>The Move On Team is a newly established Housing Options Team, to include: <ul> <li> 7 Move On Officers </li> <li> Housing Support Register experts </li> <li> A Priority Move On Scheme function </li> <li> A Team Leader, who will supervise your work and the development of the team. </li> </ul>The cost of emergency and temporary accommodation is a significant financial challenge for the council; and it is good practice to engage fully with our clients to ensure the best and quickest move on options for them, fully documenting all casework and providing a positive handover to their new housing providers. You will manage a caseload of households, working directly with them to provide face-to-face, telephone and written support, information, advice and encouragement to ensure that they have active move on plans and that their Personal Housing Plans are updated and actioned until successful move on is achieved. In this role, your work will identify solutions for households with low incomes and/or debts, aiming to reduce or remove these barriers to move on. Another area of focus will be providing clear advice about the risk of refusing accommodation offers, the limitations of rehousing via the council's Choice Based Lettings Scheme; and alternatives, such as private renting and options outside of Bristol. As part of a team, you will build strong relationships with a range of external services, to gather collective knowledge and apply it to maximise successful move ons and tenancy sustainment. Internally, the Move On Team is a close ally of the Homelessness Prevention, Emergency Accommodation and Private Renting Teams. We very much welcome your interest and application for this post. Please note that this role is subject to an Enhanced DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. If you would like to discuss the role informally, please contact Clare Savill: <a href="mailto:Clare.Savill@bristol.gov.uk" target="_blank">Clare.Savill@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Homelessness Move On Officer x5

Floating Support Worker Howell Road, 62 Howell Road, Exeter, EX4 4EY £12.50 per hour 22.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service at Howell Road, Exeter At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The position of Support Worker is referred to internally at Sanctuary as Project Worker. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223052 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Project Worker The Limes, 12 Camps Road, Haverhill, CB9 8HB £12.50 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service at The Limes, Haverhill. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 222959 Closing Date: 2 February 2025 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Bank Waking Night Concierge Merchants Terrace, 92-94 London Road, Kings Lynn, Norfolk PE30 5EU £11.61 per hour Hours as and when required Sanctuary Supported Living is delighted to be recruiting for a Bank Concierge at our Homelessness Scheme at Merchants Terrace, Kings Lynn. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Bank Concierge will include: <ul> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing good relationships with customers, helping them develop life skills</li> <li>Handling occasional emergency/challenging situations</li> <li>Going above and beyond to ensure an excellent service is provided to our customers</li> <li>Occasionally organising and running social activities</li> <li>Some health and safety responsibilities e.g. fire safety checks</li> <li>Ensuring the security of the service is maintained</li> <li>Writing and updating customer notes</li></ul>Skills and experiences: <ul> <li>Experience of working with young people or vulnerable adults, people with mental health needs or substance misuse</li> <li>Previous experience working under challenging circumstances</li> <li>Good communication skills</li></ul><ul> <li>Ability to use IT systems confidently</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 222967 Closing Date: 26 January 2025 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Bank Concierge - Homelessness

Homeless Intervention and Prevention Manager Location: Croydon Council, Housing Directorate Grade: 16 Type: Full-Time, Permanent Hours: 36 hours per week Reports to: Head of Homelessness and Assessments Croydon is a diverse borough, and o ur vision is to create great homes, places, and communities to enhance life opportunities. As part of our vision to transform housing services the Housing Needs &amp; Homelessness Service has been redesigned. Our ambition is to create a service which is fair and accessible, where residents are active participants in their journey towards finding a settled home. If you are passionate about tackling homelessness in Croydon, improving services for residents and working in a fast paced and rewarding environment, come and join our management team As a Team manager you will have direct management responsibility for a team of officers in developing innovative and creative solutions in the prevention of homelessness and tangible reduction of the use of temporary accommodation. If you want to be part of a team in delivering positive outcomes for the Council and residents of Croydon and believe you have the skills and experience to be successful in this role, we would love to hear from you. About the role: • To ascertain the housing need (in public and private sectors of the community) and provide coherent preventative strategies. • Ensure the provision of high-quality services to customers, by leading and motivating the team and embedding a culture of excellent customer service that delivers great community outcomes. • Ensuring all homeless Intervention, prevention and assessment functions meet legal requirements • Directing the Service, ensuring it is managed effectively to deliver excellent customer service that meets demand, demonstrates best practices, uses resources, and provides value for money. About you • Extensive working knowledge and application of legislation impacting delivering a homelessness intervention prevention service and making improvements within a cost-reduction model. • Experience in the preparation of housing policies and strategies. • Ability to lead and develop a multi-disciplinary team to deliver excellent customer service in a high-pressure environment. • Experience in the discharge of duty under homelessness legislation including s188 duties. Ability to work in a collaborative way to transform service delivery including the ability to manage stakeholder relationships. Experience working effectively with elected Members and in partnership with other agencies, including the voluntary sector and private landlords. Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul> <li> Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive. </li> <li> Career Development: We invest in our staff and support their development. </li> <li> Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7. </li> <li> Family Friendly provisions: Generous maternity leave and family leave provisions </li> <li> Work Life Balance: Options for flexible and agile working options in line with service demand </li> <li> Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change. </li> </ul>View our full range of Staff Benefits - Croydon Jobs Careers Hear from a colleague working in the service ( Click Here ) Full time 36 Hours To view the role profile please click here Application Closing Date: 24th Jan 2025 Assessment Centres: Week commencing 3rd February 2025 Equal Opportunities and Safeguarding Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Homeless Intervention and Prevention Manager Grade 16 (£58,692 £60,819)

Homeless Accommodation Officer Hours: 37 hours Salary: £27,852 - £28,371 (+ enhancements for sleep ins / shifts) Location: Carlisle Contract: Temporary About the role: We are seeking to recruit Casual Homeless Accommodation Officers, to work as and when required to cover planned / unplanned absences and periods of increased need. This includes providing cover within a 24-hour service on a fixed rota including working evenings, weekends, and sleep overs (on site). The Homeless Accommodation Service directly manages and provides housing related support to single people and families experiencing homelessness / rough sleeping, across 50 units of emergency accommodation in Carlisle, some of which is staffed 24 hours a day on fixed rotas (this post is one of those roles). This is a statutory service in fulfilment of the Councils statutory duties under the Housing Act 1996, Homeless Reduction Act 2017 and Domestic Abuse Act 2021. The post holder will assist in the delivery of 24-hour direct access emergency accommodation services and providing personalised immediate support to people experiencing homelessness in the fulfilment of Cumberland Councils statutory responsibilities. Note this post provides cover within a 24-hour service, including working evenings, weekends, and sleep overs (on site) based within in a residential men's scheme and a women and families scheme. Experience of working with vulnerable people is preferred but not essential as full training will be given to the right candidate. For an informal discussion please contact Peter Rhodes on 01228 817386. About You: We are looking for someone who is: <ul> <li>Passionate about technology and innovation.</li> <li>An excellent communicator and team player.</li> <li>Experienced in managing technical change projects using ITIL principles.</li> <li>Able to think strategically and solve problems effectively.</li> <li>Committed to delivering high-quality results.</li> </ul>Why Join Us? At Cumberland Council, we believe in the power of change to improve lives. By joining our team, you will have the opportunity to work on exciting projects that make a real difference. We value our employees and are committed to providing a positive and inclusive work environment where everyone can thrive. Apply Now! If you are ready to take on this exciting challenge and be part of a forward-thinking team, we want to hear from you! Apply today and help us drive the future of Cumberland Council. Safer Recruitment At Cumberland Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment. Equality, Diversity, and Inclusion Cumberland Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Please view the Post Spec

Homeless Accommodation Officer - CMB1439e

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking for a Young Persons Support Worker (Customer Support Co-Ordinator) to join our team in Lancashire to work across our Young Person's Supported Accommodation projects. Working within this scheme you will support with the continued, safe provision of accommodation and person-centred support for young people. As part of your role you will also be required to complete the below duties. <ul> <li>include-Undertaking needs assessments</li> <li>proving advice, guidance and support to young people</li> <li>working collaboratively with a multi disciplinary team</li> <li>Support reviews and SMART goals</li> <li>Safeguarding and risk management</li> <li>Planning transition and move on</li> <li>Team working</li> </ul>The role will involve working with young customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will play a key role in signing up new customers to the service and in providing advice and guidance with the welfare/benefit system. You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs, voids and maintenance. Please note that you will work 36.25 hours per week over a 7 day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. For more information please download our job profile available on our website. More about you To be considered for this role it is essential to have experience working with individuals 16 plus, it is a requirement to of worked within a customer facing role therefore you can offer the best customer service to our customers. Here at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment and we need our staff to be positive and supportive. You will have experience working in potentially challenging situations, resilience is a key character trait for this role. Ideally you will have local knowledge to share with our customers. Ideally you will be a confident I.T. user who is a confident communicator that can influence in a positive manner when required. The ideal applicant requires to compassionate and able to put themselves in the customer shoes which will help them deal with any situation effectively. If you are the type of person who wants to make a difference this may be the role for you. The benefits We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: <ul> <li>27 days holiday + Bank Holidays</li> <li>Pension with matched contributions</li> <li>Training and development </li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

About The Role The Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way. To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project. Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing: <ul> <li>Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriate</li> <li>Acting as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army Homes</li> <li>Ensuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etc</li> <li>Carrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talents</li> <li>Developing and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. </li></ul>About the Service: Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs &amp; alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About You A Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to: <ul> <li>Have experience of or knowledge related to working with homeless people</li> <li>Have experience of working with clients to overcome the barriers to effective resettlement</li> <li>Proven ability to network with outside agencies and develop partnerships that support effective resettlement.</li> <li>Proven capacity to deal successfully with difficult and complex situations</li> <li>Capacity to understand individual action plans, personal development programmes and need and risk assessment</li> <li>Be a confident and capable communicator, not fazed by difficult situations</li> <li>Be able to build trusting, professional relationships and have a high level of resilience.</li> <li>Take an asset-based approach to empowering people to develop their skills, strengths and talents.</li></ul>Benefits of working as a Support Worker: <ul> <li>26 days annual leave rising to 31 days</li> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Homelessness Support Worker

Homeless Accommodation Officer - CMB1290e Hours: 0 hours Salary: £31.067 - £31.586 (+ enhancements for sleep ins / shifts) Location: Carlisle About the role: We are seeking to recruit Casual Homeless Accommodation Officers, to work as and when required to cover planned / unplanned absences and periods of increased need. This includes providing cover within a 24-hour service on a fixed rota including working evenings, weekends, and sleep overs (on site). The Homeless Accommodation Service directly manages and provides housing related support to single people and families experiencing homelessness / rough sleeping, across 50 units of emergency accommodation in Carlisle, some of which is staffed 24 hours a day on fixed rotas (this post is one of those roles). This is a statutory service in fulfilment of the Councils statutory duties under the Housing Act 1996, Homeless Reduction Act 2017 and Domestic Abuse Act 2021. The post holder will assist in the delivery of 24-hour direct access emergency accommodation services and providing personalised immediate support to people experiencing homelessness in the fulfilment of Cumberland Councils statutory responsibilities. Note this post provides cover within a 24-hour service, including working evenings, weekends, and sleep overs (on site) based within in a residential men's scheme and a women and families scheme. Experience of working with vulnerable people is preferred but not essential as full training will be given to the right candidate. For an informal discussion please contact Peter Rhodes on 01228 817386. About You: We are looking for someone who is: <ul> <li>Passionate about technology and innovation.</li> <li>An excellent communicator and team player.</li> <li>Experienced in managing technical change projects using ITIL principles.</li> <li>Able to think strategically and solve problems effectively.</li> <li>Committed to delivering high-quality results.</li> </ul>Why Join Us? At Cumberland Council, we believe in the power of change to improve lives. By joining our team, you will have the opportunity to work on exciting projects that make a real difference. We value our employees and are committed to providing a positive and inclusive work environment where everyone can thrive. Apply Now! If you are ready to take on this exciting challenge and be part of a forward-thinking team, we want to hear from you! Apply today and help us drive the future of Cumberland Council. Safer Recruitment At Cumberland Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and expects all employees, volunteers and the Externally Provided Workforce (EPWs) to share this commitment. Equality, Diversity, and Inclusion Cumberland Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. Please view the Post Spec

Homeless Accommodation Officer - CMB1290e

Full Time and Part-Time / 37 and 18.5 Hours Per Week / Fixed Term 12 Months Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll assist with the provision of a high-quality service to support people through the pathway into and out of council funded temporary accommodation. You'll work with customers who are homeless, or threatened with homelessness, and local landlords who are looking for advice, either face-to-face, or over the telephone. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best ongoing support to those in need. You'll promote positive working relationships key stakeholders including providers of council funded temporary accommodation, local landlords and agents, as well as partner organisations. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a>

23 Homelessness Jobs in England