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Homelessness Support Coordinator Application Deadline: 9 November 2025 Department: Resettlement - Penzance Employment Type: Permanent - Full Time Location: Penzance Reporting To: Faye Hookins Compensation: GBP 29,352 / year Description As a Homelessness Support Coordinator, you will work with individuals who have been rough sleeping or who are at risk of rough sleeping in Cornwall. You will carry out intensive assessments to identify clients' support and housing needs, advocate for them and help them to access the services they need. As part of the Non-Residential team primarily based at the Breadline Centre in Penzance, you will also be expected to provide cover at the Truro Resource Centre when required. Your duties will include the organisation of groups and meetings within the projects, supporting colleagues with assessments and the reconnection of clients to their hometowns, and facilitating the "drop in" sessions provided by the organisation. Whilst you will normally work within the services' opening hours, there will be a requirement for occasional evening and weekend work as directed by the Non-Residential Service Manager. This will include providing support to St Petrocs' emergency "Winter Service" during the colder months. Interviews are expected to take place on Thursday 13th November. Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. What you'll be doing. <ol><li>Work with clients to provide an intensive assessment of their social, welfare and housing needs.</li><li>Prepare a comprehensive risk management and support plan with the client to address their needs.</li><li>Locate and provide housing, social and welfare solutions in accordance with the needs assessment.</li><li>Liaise with partner and specialist agencies to enable rough sleepers to access their services (e.g. housing, drug and alcohol, health, welfare rights and legal services).</li><li>Establish a profile of the needs of service users and maintain digital records. This will include keeping accurate file and case notes.</li><li>Negotiate access for clients to any appropriate forms of accommodation and ensure that appropriate support is available.</li><li>Advocate for people sleeping rough in accessing services, including 'reconciliation' work with other agencies.</li><li>Liaise regularly and work closely with partner, voluntary and statutory agencies. This will include housing providers, DAAT, Police, Probation, Job Centre+ and the Benefits Agency and other linked in Support Workers.</li><li>Liaise with "Health for Homeless", primary and secondary health care services including mental health services to ensure that service users receive timely and appropriate services to meet their needs.</li><li>Ensure the needs and requirements of the funding and partner agencies are met.</li><li>Provide a telephone advice service during working hours.</li><li>Assist with building upkeep and maintenance, e.g. undertaking and recording necessary health and safety checks, general cleaning and tidying. </li><li>Support volunteers with receiving and sorting donations of bedding, clothing, and other items.</li><li>Ensure clients are fed by preparing donated food items or making sandwiches.</li><li>Work in other areas of the service as required.</li><li>Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.</li><li>Carry out any other duties as reasonably requested.</li></ol> Who we're looking for. You'll share our core values: Honesty, Integrity, Equality &amp; DignityYou should have previous experience of working with vulnerable adults, along with a knowledge and appreciation of the many complex issues surrounding homelessness. Importantly, we're looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved, and it can be prevented. In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Due to the nature of our work, you must also have a valid driving licence and access to a vehicle. Essential Criteria <ul><li>Commitment to our services and the people we serve</li><li>Able to follow processes and maintain high standards</li><li>Comfortable working independently</li><li>Ability to work well under pressure and adapt to changing priorities</li><li>Able to manage conflict and challenging behaviour</li><li>Able to relate to and motivate disadvantaged individuals</li><li>Energetic, creative and driven, with a proactive and positive approach</li></ul>What it's like working with us. We know that our staff are at their best when they feel supported, happy, and healthy - at work and at home. To that end, we're pleased to offer the following employee benefits: Family <ul><li>33 days annual leave a year, including bank holidays</li><li>Enhanced maternity, partner, shared parental, and adoption pay</li><li>Paid time off for neonatal care</li><li>Paid time off for IVF treatment</li></ul>Financial <ul><li>Competitive pension scheme</li><li>Long-service awards</li><li>Non-contributory life insurance (up to 3 x basic salary)</li><li>Paid professional subscriptions (where relevant to role) </li></ul>Wellbeing <ul><li>Enhanced sick pay scheme</li><li>Employee assistance programme (EAP) including access to counselling services</li><li>Free eye tests and free vaccinations</li></ul>

Homelessness Support Coordinator

Homelessness Prevention Officer Permanent 37 hours a week Salary - NS8 £31,022 to £32,597 per annum We are looking for a Homelessness Prevention Officer to help residents who are at risk of losing their homes to stay safely and securely housed through practical support, early intervention, and strong partnership working. Could this be you? We're looking for someone who puts residents first and thrives on making a difference. As a Homelessness Prevention Officer, you'll work closely with landlords, tenants, and partner agencies to prevent homelessness-especially in the private rented sector. You'll use your housing knowledge, problem-solving skills, and compassion to support people at risk, offering practical advice, financial solutions and tailored support plans. To succeed, you'll need: <ul><li>Experience in housing or tenancy advice</li><li>Strong knowledge of welfare benefits</li><li>Great communication and negotiation skills</li><li>A CIH qualification or equivalent experience</li></ul>If you're customer-focused, solution-driven, and ready to be part of a team that lives our values we would love to hear from you. We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace. We offer: <ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days' paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking to 30 June 2026</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan. For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273. Previous applicants need not re-apply. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 16 November 2025 Interview: 25 November 2025 Salary range <ul><li>£31,022 - £32,597 per year</li></ul>

Homelessness Prevention Officer

Join Eliot - A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Benefits at Eliot We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include: <ul><li>Generous Paid Time Off - Vacation, sick time, and paid holidays</li><li>Comprehensive Benefits - Medical, dental, and vision plans</li><li>Retirement Savings - 401(k) with employer match</li><li>Wellness &amp; Family Support - Discounted fitness services and access to trusted childcare resources</li><li>Financial Security - 100% company-paid life and accidental death insurance</li><li>Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development</li></ul>Eliot's Homeless Services Division is seeking a dedicated Engagement Counselor to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. In this role you will provide street outreach, engagement activities, crisis intervention, clinical assessment. You will work closely with other team members, service providers and local homeless service providers in an effort to connect individuals to treatment, housing and other resources. Responsibilities: <ul><li>Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.</li><li>Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.</li><li>Encourage use of housing resources, meal sites, shelters and other services/ entitlements, facilitating linkage. .</li><li>Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.</li><li>Engage in client-centered/harm-reduction/Housing First framework.</li><li>Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.</li></ul>Qualifications: <ul><li>Master's degree in the Healing Arts or Education </li><li>1 year experience working with adults with mental illness and knowledge of homelessness.</li><li>Valid Massachusetts drivers license</li><li>Independent licensure a plus</li><li>Bilingual candidates fluent in a needed language may be eligible for a 6% salary increase</li></ul>Schedule: Monday-Friday, 9am-5pm Annual Salary $55,000-$55,000 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.

Engagement Counselor - Homeless Services

Closing Date: Tuesday 18th November 2025 Job Title: Homeless Prevention Coordinator Reports to: Team Leader Salary: Scale SO1, Points 29-31, £29,090 - £31,014 per annum, pro rata Hours of work: Full Time (37.5 hours per week) At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours. Key Responsibilities: Coordination of Assessment, Case Management and Statutory Decisions As a Homeless Prevention Coordinator you will: <ul> <li>Ensure a comprehensive and detailed assessments is undertaken, providing Information, Advice, Guidance and Wellbeing to customers </li> <li>Ensure housing, support needs and risks are being identified for the prevention of homelessness, where safe to do so.</li> <li>Ensure that investigations are undertaken into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> <li>Ensure that relevant background checks are undertaken to assist in the development of a robust risk management plan.</li> <li>Ensure that high quality homelessness and housing options are provided to young people, ensuring that their needs and expectations are managed.</li> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies.</li> <li>Ensure that a holistic multi-agency response is provided to young people's housing and support needs, where required.</li> <li>Ensure that Personalised Housing Plans (PHP) are developed and maintained to ensure that young people are:</li> <li>Referred on and signposted appropriately to relevant services, e.g. Floating Support or specialist agencies.</li> <li>Engaging with the actions of their PHP</li> <li>Provided with relevant support (56 day duty), leading to the prevention or relief of homelessness</li> <li>Ensure that home visits and accompanying young people to appointments are appropriate and undertaken in line with agreed lone working procedures.</li> <li>Ensure that interventions are planned, implemented, reviewed and evaluated to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> <li>Ensure fair allocation of cases in line with service criteria and regular assessment/ reviews of individual capacity/ performance.</li> <li>Maintain partnerships with key agencies including, voluntary sector, local authorities and Private companies.</li> <li>Contribute to the development and design of the service to meet the identified needs of young people who are homeless or at risk of homelessness.</li> <li>Ensure the best possible outcomes for young people including homeless prevention through support and mediation, access to statutory services and access to accommodation.</li> </ul>Team Management Duties <ul> <li>Support teams to provide high quality support services that promote choice and independence, actively engaging young people in making decisions about their life. </li> <li>Development of St Basil's staff, through effective line management and ensuring compliance with standards, contractual and regulatory requirements, best practice and St Basils' policies and procedures.</li> <li>Measuring the performance of the Service by setting and achieving targets and producing statistical reports, where required.</li> <li>Maintain agreed standards of joint working for all aspects of the service provided.</li> <li>Ensure data collection requirements of the project are maintained. Following agreed procedures for the review process incl. effective tracking and monitoring of services.</li> <li>Ensure staffing resources meet contractual requirements and that risks and trends are monitored and managed in a timely way with appropriate approvals secured and necessary adjustments made. </li> <li>To attend and actively contribute to key meetings i.e. operational steering group, team meetings, case review. </li> <li>To ensure that all records are maintained accurately and professionally, alongside ensuring that all internal and external data and monitoring systems are kept up to date at all times.</li> <li>To ensure that statutory decisions are made and issued in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017. </li> <li>To ensure that cases are presented where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.</li> <li>To ensure that a duty system is operated at the Youth Hub.</li> <li>Contribute to reporting to Commissioners and key stakeholders regarding service performance.</li> <li>Maintain close reporting contact with the Youth Hub partnership managers, to ensure effective communication and service delivery.</li> </ul>QUALIFICATION: Essential: <ul> <ul> <li>Further training - Housing &amp; Business Management, Personnel, Care &amp; Support Work (e.g. NVQ Level 5)</li> </ul></ul>Desirable: <ul> <ul> <li>Level 4 in Health &amp; Social Care, Housing or Early Intervention/Prevention</li> <li>Degree/ HNC</li> <li>Relevant Professional - CQSW, Youth &amp; Comm. DMS, Inst. Of Hsg. Care &amp; Housing.</li> </ul></ul>ROLE EXPERIENCE Essential: <ul> <ul> <li>Experience with young people in one or more of the following -</li> <li>Youth Homelessness, Management, Youth Work, Probation, Residential or Community Work, Education or Training</li> <li>Experience of working with young people with complex needs.</li> </ul></ul>Desirable: <ul> <li>Experience of undertaking statutory decision making</li> </ul>KNOWLEDGE Essential <ul> <ul> <li>Ability to use initiative and maintain Confidentiality</li> <li>Ability to accept delegated responsibility</li> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Relevant knowledge relating to homelessness i.e. Homeless Reduction Act 2017</li> <li>Knowledge of Children's Act, i.e. Section 17, 20 and 47.</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice.</li> </ul></ul>Desirable: <ul> <ul> <li>Housing Benefit/Rent System</li> <li>Immigration law/EU Rights</li> <li>Understanding of Statutory duties in Housing and/or Children's Services</li> </ul></ul>Locations Birmingham, Deritend, Head Office

HOMELESS PREVENTION COORDINATOR - BIRMINGHAM

Job introduction For an informal discussion, please contact Jake Haslam Housing Options Team Leader 07795 335688 About the role The successful candidate will advise people on a wide range of housing issues and welfare benefits, assess support needs and work in partnership with all relevant agencies to find sustainable housing solutions. Where we are unable to prevent or relieve homelessness you will be required carry out an assessment under the homeless legislation to determine any longer-term housing duty. A robust knowledge of the main causes for homelessness and legal and other remedies available is required and you will need to demonstrate an ability to innovate and adapt your approach, to meet the needs of your customers. We are looking for exceptional &amp; motivated people who are resilient and adaptable to change. As well as the usual administration of homelessness applications (inquiries, decisions, notifications of duties etc) the post holder will be carrying out early intervention work that may require home visits and work collaboratively across services in the city to get the best possible outcomes for our customers, residents and homeless applicants. You do not need to be an expert in homelessness law although you will need to be able to apply housing law in your day to day work. You must have a proven track record in excellent customer service and in obtaining successful outcomes for customers and clients you have worked with. Above all you must have an understanding of the current housing situation faced by residents of Brighton &amp; Hove, of the kind of interventions which can prevent homelessness and a real commitment to achieving good results for customers. Brighton &amp; Hove is a brilliant place to live and work; our services are nationally recognised and you will be working with experienced colleagues who are directly informing national initiatives through high profile work with the Government. You will need to offer excellent organisational, casework and case-management skills and an ability to positively engage with homeless applicants within the context of a housing market that is difficult to access. Please read our Apply for a job at the council (brighton-hove.gov.uk) pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to complete your education and work history and provide answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Shortlisting questions guidance (brighton-hove.gov.uk)) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us (brighton-hove.gov.uk) Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£34,434 - £39,152 per year</li></ul>

30 Homelessness Full Time Jobs